NEXGO UN20 POS Terminals Installation Guide

NEXGO UN20 POS Terminals

Precautions

• The product must be installed and connected in strict compliance with the instructions provided in the manual.
• Do not insert any foreign objects into any interfaces of the machine, otherwise serious damage will be caused. In case of malfunction, please contact professional POS terminal maintainers. Users and other unqualified third parties are not allowed to repair it without authorization.
• Do not shake the product violently or hit it.
• Do not use or place any f ammable aerosols, paints and coatings and other flammable substances near the product to prevent fires.
• It is forbidden to dismantle, modify or use the machine for illegal purposes, otherwise, you will be held legally liable.
• Before using the POS, please ensure that the connection between the PDS and the host is secure and reliable, and that the output power of the host can drive the PDS;

Product Appearance Instructions

Instructions

Power on/ off

POS powered by the MOB or RS232 interface, and POS runs automatically after power on.

Magnetic card

Please put the card magnetic strip towards to track device inside when swipe the card, it can support both directions; Make sure to swipe the card stably and constantly.

Note : The transaction may be fail if magnetic card stripe is damaged or swipe solution is wrong.

Contactless IC card

Please put the card on the top half of the screen when swiping the card, and stop for 1 second. Swiping card successful when hear 11 Devoice, then remove card, showing as follow picture.

IC card

IC card slot locate in the bottom of the terminal, keep the chip side up when swiping card, and insert IC card to the end. The IC card should be inserted in the IC card slot during the transaction process.

Note: The transaction probably fail if IC card chip contact po int is damaged or is oxidative.

Packing list

Installation

1. Recommend to install at height less than 2 meters.
2. Punch holes on the board wall according to the size of the POS terminal.
3. Separation the POS termina l and the bracket, and install the POS terminal on board wall.
4. 0n the back of the board wall close t he bracket, and then scre\,v fixed.
   
   

The steps for installing SIM card:

1. Remove this screw.
   

2. Take out 4G module.
   

3. Inserting a SIM card.
   

The steps for installing 4G antenna

1. Remove this protective case.
   

2. Install the antenna to SMA port on UN20.
   

Install cutout size

Install hole

Bracket hanging hole

Trouble Shoot

If you cannot find answer from below, please contact your sales or technical support.

1. .The MOB or RS232 connection between POS and host is not reliable
2. The output port of tt1e host can not drive the POS

|

1. Please check. MOB or RS232 cable
2. Please check the host power· output

Display reads:  Swipe Card Error, Please Swipe Again”.|

1. Magnetic card reader is dirty.
2. The magnet ic card is defaced or demagnetized. 3.Card Sniped in oppm,ile dir c tlon.

|

1. You can use a piece of hard paper with moderate hardness, place i t in the card slot and gently drag it horizontally and phatically a few times to wipe off the dirt of the magnetic head.
2. Wipe oil ;my circles or dirt or1 lhe magnetic stripe uf the card with soft paper . If l hemlJr1et ic card is demagnet i ze d or there is a problem with the magnetic card itself, it is recommended to go to the  issuing bank to replace the magic card.
3. Please n ot e thf:’ di r ection of natriuretic stripe when swiping the card, and the speed should be steady.

Description:

1. “0” means that the content of the toxic and hazardous substance in all homogeneous materials of the part is below the limit requ irement of the SJ/T11363-2006 standard;
2. “X” means that the content of the toxic and hazardous substance in at least one of the homogeneous materials of the part exceeds the limit req uirement of the SJ/T11363-2006 standard; but the parts marked as “X” in the above table are all due to current industry technology The level of development is limited and the substitution of toxic and hazardous substances or elements cannot be achieved. [ Environ mental protection reminder] Products that have reached or exceeded t he environmental protection service life shou ld be recycled and reused in accordance with the
   “Administrative Measures for t he Control of Electronic Information Products” and should not be discarded at will. Hereby, [Shenzhen Xinguodu Techno logy Co., Ltd.) declares that the radio equipment type [UN20) is in compliance with Directive 20 14/53/EU. The ful l text of the EU declaration of conformity is available at the f ollowing internet address: https://www.xinguodu.com/ pdf /?id0 192

FCC Compliance Statements

This device complies with Part 15 of the FCC Ru les. Operation is subject to the following two conditions: (l)this device may not cause harmfu l interference, and (2)th is device must accept any interference received, including interference that n1ay cause undesired operation.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equ ipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television recept ion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interfe rence by one or more of the following measu res:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a ci rcuit different from that to which the receiver is connected.
• Consult the dea ler or an experienced radio/TV technician for help.

RF Exposure Compliance

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Special statement

Shenzhen Xinguodu Technology Co., Ltd. reserves the right to modify this manual without prior notice, and reserves the right to cont inuously improve the accuracy, sufficiency and completeness of the information in the manual. Shenzhen Xinguodu Technology Co., Ltd. does not assume any legal responsibility for the adverse consequences caused by the use of this product or the use of accessories not provided by our company in accordance with the requirements of this manual.
This manual is copyright Shenzhen Xinguodu Technology Co., Ltd.

Customer Support

SHENZHEN XINGUODU TECHNOLOGY CO. , LTD.
Company address: 17B Jin Song Mansion, Terr a Industrial Trade Park
Chegongmiao, Futian District, Shenzhen
Holl irie: 86 -i+755 +26067135
https://www.nexgoglobal.com

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