DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display Instruction Manual

October 30, 2023
DAKTRONICS

DAKTRONICS - logo FUELIGHT™
FL-3000 & FL-4500 SERIES
PETROLEUM PRICE DISPLAY & CASH/CREDIT DISPLAY
INSTALLATION & OPERATION MANUAL
P1611, P1805 DD2238839
Rev 31 16 September 2022

FCC Statement

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

  • This device may not cause harmful interference
  • This device must accept any interference received, including interference that may cause undesired operation.

Warning: Risk of fire or electric shock. LED Retrofit Kit installation requires knowledge of sign electrical systems. If not qualified, do not attempt installation. Contact a qualified electrician.
Warning: Risk of fire or electric shock. Install this kit only in host signs that have been identified in the installation instructions and where the input rating of the retrofit kit does not exceed the input rating of the sign
Warning: Risk of fire or electric shock. Installation of this LED retrofit kit may involve drilling or punching of holes into the structure of the sign. Check for enclosed wiring and components to avoid damage to wiring and electrical parts.
Warning: To prevent wiring damage or abrasion, do not expose wiring to edges of sheet metal or other sharp objects.

Inquiries
Contact Daktronics with any questions regarding our product compliance.

Mail:
Daktronics
201 Daktronics Dr.
Brookings, SD 57006 USA
Phone: 800-325-8766
Website:www.daktronics.com

Copyright © 2022
All rights reserved. While every precaution has been taken in the preparation of this manual, the publisher assumes no responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by  any means—graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems—without written permission of the publisher.
Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

Introduction

This manual provides installation and service information for Daktronics Firelight™ Petroleum Price Display retrofit kits.
Please read and understand all steps in this manual before beginning the installation process. Complete the steps in this manual in order. Contact Daktronics Technical Support with any questions before or during the installation process.
Find installation and troubleshooting videos at www.youtube.com/daktronicssupport.

Limitation of Liability

The factory warranty will be nullified if:

  • The display is not installed according to the steps in this manual.
  • Proper electrical service is not provided.
  • Unauthorized modifications are made to the display, display cabinet, or the control system.

 GENERAL PURPOSE RETROFIT SIGN CONVERSION FOR USE ONLY IN ACCORDANCE WITH KIT INSTRUCTIONS
KIT IS COMPLETE ONLY WHEN ALL PARTS
REQUIRED BY THE INSTRUCTIONS ARE PRESENT
Refer to Appendix B: Daktronics Warranty and Limitation of Liability (p.51) for Daktronics Warranty and Limitation of Liability information.

Display Overview

Firelight™ model numbers (FL-3000 – U.S., FL-4500 – International) are defined as follows:

FL-3000-HH-R-DI or FL-4500-HH-R-DI

FL-3000 or FL-4500| =| Firelight Product Series
HH| =| Digit Height in Inches
R, A, G| =| Color (R= Red, A= Amber, G = Green)
DI| =| Drop In

Note: The model number is listed on a label located inside the display. Refer to Figure 6 for the label’s approximate location.
Firelight™ Petroleum Price displays are part of a family of Daktronics products designed for easy installation, readability, and reliability. Figure 1 shows an FL-3000 Series Petroleum Price display.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Petroleum Price Display

Introduction

Figure 2 shows an FL-4500 Series Petroleum Price display.
The Firelight™ Series includes standard petroleum price displays.
In the United States, the displays employ a 9/10 fraction.
The drop-in displays are designed for installation in an existing or custom sign structure. Firelight™ cabinets, specially developed for outdoor use, are constructed of heavy-gauge aluminum. Digit faceplates are black and are set directly into the surface of the  display.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Petroleum Price Display 1

Amber, green, or red LEDs are used in Firelight™ displays to illuminate numeric digits.
Forelight™ displays are controlled using one of the following communication kits: FLR3-100 (includes an RC-50 key fob remote), FLR3-1500 (includes a DM-100 controller and fixed-mount radio), or FLD3-2000 (DM-100 controller).
A typical display system is shown in Figure 3.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Digit Displays

Safety Precautions

  • Please read and understand installation instructions before installing.
  • Do not disassemble control equipment or electronic components of the display; failure to follow this safeguard will void the warranty.
  • Disconnect display power before servicing power supplies to avoid electrical shock.

Retrofit Kit Parts

  • Firelight Display(s)
  • Interconnect cable

Mechanical Installation

Important Notes:

  • Read and understand these instructions before installing the display.
  • Do not drop the transmitter/controller or allow it to become wet.
  • Disconnect power when servicing or not using the display.
  • Do not modify the display structure or attach any panels or coverings without the express written consent of Daktronics, Inc.

Sign Structure Design

  • Structure design is critical and should be done only by a qualified individual.
  • It is the customer’s responsibility to ensure that the sign structure and the connectors are adequate.
  • The customer must also ensure the installation meets local standards.
  • Daktronics is not responsible for installations, the mounting structure or its structural integrity, or for the quality of the mounting hardware used to attach the displays to the support structure. Structure and attachment must conform to all applicable local and national building codes.

Ventilation and Temperature Requirements
Firelight™ Petroleum Price digit displays are front ventilated. The display must NOT be fully enclosed inside a support structure or sign or behind a sign face of plastic, glass, or other material. The front of the display must be exposed to the air to allow for  convection cooling.
Fuelight™ displays are designed to operate in ambient temperatures ranging from -40°F to 120°F (-40°C to 49°C). However, overall sign structure design and ventilation should keep the Fuelight™ display cabinet interior below 140°F (60°C).

Items to consider when designing a sign package to house LED price displays include:

  • Solar gain from the black face of the displays
  • Solar gain from other sign cabinet surfaces
  • Heat gain from electronics inside the displays
  • Passive or active airflow with adequate intake and exhaust areas

Daktronics is not responsible for high-temperature failure due to inadequate ventilation.

Display Installation

  1. Remove existing displays.

  2. Provide a rectangular opening in the sign structure to accommodate the Fuelight™ Petroleum Price display. Refer to the Shop Drawing for cutout dimensions.

  3. Ensure there is a continuous minimum depth of 2.5 (64 mm) within the cutout to accommodate the body of the Fuelight™ display.

  4. Hand lift displays into the sign structure. Figure 4 shows a display being inserted into a sign structure.
    Note: Daktronics assumes no liability for display damage or injury resulting from incorrect setup or incorrect lifting methods.

  5. Drill through the front flanges of the cabinet to attach the display to the structure using appropriate hardware for site conditions. Refer to Figure 5. Actual site demands will dictate variances and appropriate mounting methods.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - Sign Structure

  6. Repair and seal any unused openings in the sign structure.
    Note: Openings greater than 1/2″ (13 mm) in diameter require a metal patch secured by screws or rivets and caulked with non-hardening caulk. Smaller openings may be sealed with non-hardening caulk.

Electrical Installation

Electrical installation consists of routing power to the power supply located in each display face.
Each Shop Drawing shows details on installation and access for electrical connections.
Refer to the notes on the appropriate Shop Drawing for the electrical requirements for that size of display.
The front panels of Daktronics Fuelight™ displays are hinged to allow access to the digits, cabling, and other electronic components. Refer to Access Internal Components (p.6) for cabinet access details.

Warnings and Disclaimers

  • Ensure that all electrical work meets or exceeds all local or national electrical codes.
  • Provide the required power to the display as listed on the product labels, specifications, or site-specific riser drawings. The conductor size may vary based on the length of the power run.
  • Consider implementing a separate circuit for the display using an isolation transformer or dedicated transformer.
  • Daktronics assumes no liability for any issues caused by line voltage fluctuations or other improper power conditions.

Important Notes:

  • Only qualified individuals should perform power and signal routing to the display and termination at the display.
  • Daktronics engineering staff must approve all proposed changes, or the warranty will be void.
  • Improper installation could result in serious damage to the equipment and could be hazardous to personnel.
  • Size conductors of circuits delivering power to a Daktronics display according to local and national electrical codes so that the power distribution systems can deliver followed power to the display while maintaining a voltage within 5% of the utility nominal voltage.

Power Requirements
Do not connect displays to any voltage other than that listed on the display product label. Fuelight™ displays have a voltage input of 100-240 VAC and a frequency input of 50/60 Hz.

  • The dedicated circuit can be shared among all components of the sign structure (including Fuelight™ displays and fluorescent lighting), but not with other external electrical devices (such as air compressors or island lighting).
  • A dedicated circuit is defined as one hot, one neutral, and one ground wire.
  • Maximum amperage varies with the number and type of digit displays connected.
    Note: It is critical that the display circuit be fused at 15 A and that all conductors used must be designed to pass a 15 A current in normal operation. Failure to meet wiring and over-current protection device requirements may violate local and national electrical codes and will void the display warranty.

Main Disconnect
Daktronics requires installation of a power disconnect switch with the display so all ungrounded conductors can be disconnected near the point of power connection.
Locate the disconnecting means either in a direct line of sight from the display or so it can be locked in the open position. This ensures that power is not reconnected while service personnel work on the display.

Access Internal Components
The door of Fuelight™ Petroleum Price displays is secured by two slotted fasteners.

  1. Release the slotted latches by gently turning them counter-clockwise with a flat-head screwdriver.

  2. Open the left door using the knob attached to the display face.

  3. Open the right door by gently pushing it outward from inside of the display.
    Note: Smaller displays may only have one door.

  4. The driver and power supply(s) are attached inside the cabinet to the display’s backset and their locations vary between display sizes. Refer to Figure 6 for approximate component locations.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Component Locations

Grounding
FL-3000 and FL-4500 series displays do not require a local earth ground electrode.
The displays are designed so the most sensitive components are isolated and a local earth ground electrode is not required and is no longer recommended.
The displays still require a safety ground from the electrical service panel for the primary power wires to comply with national electric codes.
Please note that local earth ground electrode requirements for other Daktronics products remain unchanged.

Power Installation
Install Daktronics Fuelight™ displays using a two wire plus ground circuit. Connect the ground from the circuit to the grounding stud within each display. Refer to Figure 7.
Do not connect neutral to ground at the disconnect or at the display as this violates electrical codes and voids the warranty. Use a disconnect so that all ungrounded conductors can be disconnected.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Multiple Fuelight Displays

To connect power to the display, follow these steps:

  1. Route the power cable into the display through one of the knockouts on the display’s backset. Refer to Figure 7.
  2. Use wire nuts or other appropriate hardware to connect power wires – hot (black) and neutral (white) – to the power supply harness or pigtail. Refer to Figure 7 and Figure 8.
  3. Connect power supply ground wire to the grounding stud. Refer to Figure 8.
    Note: Verify the power supply ground wire is connected to the grounding stud.

Display Interconnections

Line-To-Line Cable Installation

LED Driver
The display driver, shown in Figure 9, switches digits on and off. One driver at each display installation is designated as the host driver (the driver with the antenna or communication signal connection). This driver receives its signal directly from a control unit  via the COMM Port connector J16. The drivers in the remaining display faces are referred to as clients.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Driver

Driver Connectors

J3| Power In
J9| Signal Output (to client driver jack J10 in next line of the face)
J10| Signal Input
J11| Power Out to Digit 1
J12| Power Out to Digit 2
J13| Power Out to Digit 3
J14| Power Out to Digit 4
J15| Power Out to Decimal
J16| Host Driver Signal Input
J18| Power Out to Cash/Credit

Display Interconnect Wiring
Signal travels from the host driver jack J9 to additional display drivers through the Line-to-Line cable. Line-to-line connections are made using jacks J9 and J10 on the driver.
The preferred cable routing has signal leaving each driver from jack J9 and entering the next driver on jack J10
Each time you connect the line-to-line cable to J9, you must also connect the drain wire to the upper-left stud that holds the driver in place.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Line Cable

  1. Connect the provided line-to-line cable, shown in Figure 10, to host driver jack J9. The host driver can be identified by having the communication option attached to jack J16.

  2. Place the drain wire of the line-to-line cable on the upper-left stud that holds the driver in place. Refer to Figure 11.

  3. Place the 6-32 nut on the stud and tighten it with a 5/16″ nut driver.
    Refer to Figure 12.

  4. Route the provided line-to-line cable from the host driver jack J9 to the next client display driver, connecting to jack J10. Refer to Figure 13.

  5. Run cable through the knockouts located on the display’s backset and be sure to use the provided cable bushings that snap into place.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - Installed Line

  6. Repeat until all displays are connected.
    Note: Do not connect the last display driver back to the host.

Important Notes:

  • Route cables at least 6″ (152 mm) away from interfering sources like ballasts, florescent light bulbs, power sources, any type of motor, etc.
  • Pull excess cable into the display cabinet, coil cable, zip tie it together and carefully place coil inside the display cabinet.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Cable Installation

Cash/Credit Display Installation

Cash/Credit displays are drop-in  displays designed for installation with Fuelight price displays. Green or red LEDs are used in Cash/Credit™ displays to illuminate text.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Model Label

An FLR3-100/400 key fob remote or a DM-100 handheld controller are used to control Cash/Credit™ displays.

Display Overview
Cash/credit display model numbers are defined as follows:

CC1 -XHXW-C-DI

CC1| =| First Generation Cash/Credit Series
H| =| Modules High
W| =| Modules Wide
R, G| =| Color (R= Red, G = Green)
DI| =| Drop In

Note: Find the model number on a label located inside the display. Refer to Figure 14.
The Cash/Credit series includes the following standard sizes:

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Display

  1. 1H x 1W – refer to Figure 15
  2. 2H x 2W – refer to Figure 16
  3. Alternate Size 1H x 2W – refer to Figure 17
  4. Alternate Size 2H x 1W – refer to Figure 18
    A typical display system is shown in Figure 19.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
typical display

Display Identification
Identify 2H x 2W cash/credit modules by their position when viewed from the front. Refer to Figure 20.
Figure 21 shows the identification  used for an alternate size 1H x 2W display.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Display Identification

Install the Display
A rectangular opening must be provided to accommodate  the Cash/Credit display. Refer to the Shop Drawing for cutout dimensions.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Display Identification

  1. Remove existing displays.

  2. Provide a rectangular opening in the sign structure to accommodate the Cash Credit display. Refer to the Shop Drawing for cutout dimensions.

  3. Lift displays into the sign structure. Figure 22 shows a display being inserted into a sign structure.

  4. Drill through the front flanges of the cabinet to attach the display to the base structure using appropriate hardware for site conditions. Refer to Figure 23.
    Actual site demands will dictate variances and appropriate mounting methods.

  5. Repair and seal any unused openings in the sign structure.
    Note: Openings greater than 1/2″ (12.7 mm) in diameter require a metal patch secured by screws or rivets and caulked with non-hardening caulk. Smaller openings may be sealed with non-hardening caulk.

Access Internal Components
The door of Cash/Credit displays is secured by a screw (two screws secure the door on 2H displays).

  1. Use a Phillips-head screwdriver to loosen the screw.
  2. Open the door using the knob attached to the display face.
  3. The power supply is attached inside the cabinet to the display’s backset, as shown in Figure 24, and its location varies between display sizes.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Component Locations 1

Grounding
Cash/Credit displays do not require a local earth ground electrode.

Power Installation
Install Daktronics Cash/Credit displays using a two-wire plus ground circuit. The ground from the circuit must be connected to the grounding stud  within each Cash/Credit display. Do not connect neutral to ground at the disconnect or at thedisplay, this would  violate electrical codes and void the warranty. Use a disconnect so that all ungrounded conductors can be disconnected.

To connect power to the display, follow these steps:

  1. Route power cable into the display through one of the knockouts on the display’s backset.
  2. Use wire nuts or other appropriate hardware to connect power wires – hot (black) and neutral (white) – to the power supply harness or pigtail. Refer to Figure 25.
  3. Connect supply power ground wire to the grounding stud. Refer to Figure 25. Note: Verify the power supply ground wire is connected to the grounding stud.

Connect to the Fuelight Driver
Connect the 8-position Mate-N-Lok plug from the cash/credit module harness to jack J18 on a Fuelight driver. Refer to Figure 26.

Control Options Setup

Refer to the quick guides provided with display communications for more information on signal installation.

Quick Guide Document Number
FLR3-100 Installation Quick Guide DD2291475
FLR3-400 Installation Quick Guide DD2239290
FLR3-1500 Installation Quick Guide DD2552313
FLD3-2000 Installation Quick Guide DD2291480

Find communication installation videos at www.youtube.com/daktronicssupport.

Use FLR3-100, FLR3-400, FLR3-1500, and FLD3-2000 (indoor or outdoor) control kits to change petroleum prices displayed on the LED Fuelight™ Petroleum Price displays. The following instructions discuss the functions the operator uses to control the Petroleum Price display with each control type.

FLR3-100 and FLR3-400 Control Kits
Control four unique prices on multiple faces with the FLR3-100 and FLR3-400 control kits, which use a key fob remote. Refer to Figure 27. FLR3-100 kits have a maximum range of 100′ (30.5 m); FLR3-400 kits have a maximum range of 400′ (122 m).

Install the Receiver

  1. Using a flat-head screwdriver, open the digit face to access inside the digit cabinet.
  2. Remove both antenna hole plugs from the digit face. Refer to Figure 28.
  3. Place the receiver on to the mounting studs on the back of the digit face. Refer to Figure 29.
  4. Use a 5/16″ nut driver to secure the receiver to the mounting studs using the two provided nuts.
  5. Place the threaded end of the antenna cable through the antenna hole.
  6. Place the flat washer over the threaded end of the antenna cable. Refer to Figure 29.
  7. Thread the provided nut onto the threaded end of the antenna cable and tighten using an 11/32″ wrench.
  8. Thread the female end of the antenna onto the threaded end of the antenna cable and turn the antenna clockwise until snug. Refer to Figure 29.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - fig 7
  9. Connect the receiver cable from receiver to the driver. Refer to Figure 30.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - Final Receiver Assembly
  10. Neatly secure any excess cable with cable ties.
  11. Close and secure the digit face.

Set Security DIP Switches
The FLR3-100 key fob has a series of DIP switches on the back to give it a unique address setting. Set these switches to a unique setting to prevent unauthorized control of the display.

  1. Remove the small cover on the back of the FLR3-100 key fob. Refer to Figure 31.

  2. Using a paper clip or a micro screwdriver, set the switches to a unique setting.
    Note: Do not change switches 9 and 0.

  3. Replace the back cover.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
DIP Switches

Pair Key Fob with Display
To pair the FLR3-100/400 key fob with the radio receiver in the display, follow these steps:
Note: If these steps are not completed, the display will not recognize or respond to the key fob.

  1. Turn power on to the display.
  2. While display is booting up, or within five minutes, press and hold the LINE 1 plus (+) and minus (–) buttons until the decimal flashes three times. The display should now be paired with the key fob.

Boot Sequence
When the display is powered up, you will see a boot sequence. The table defines the information shown on the display and its meaning.

Information Shown Meaning of Information
FLx x = 3, 3000 Series Fuelight Display (3rd digit control, U.S.)

x = 4, 4500 Series Fuelight Display (4th digit control, International)
Rxx| xx = Revision
Axx| xx = Venus 1500 Address
Lxx| xx = Line Number

Enter Test Mode
Entering test mode causes the displays to cycle through various pieces of information that can be useful when working with Daktronics Technical Support.

  • Press and hold the LINE 4 plus (+) and minus (–) buttons until the displays begin cycling through test mode.
  • To exit test mode, press and hold the LINE 4 plus (+) and minus (–) buttons until the displays return to showing prices (~5 seconds).

Power-Up Self-Test
A useful troubleshooting tool is the power-up self-test performed by the host driver every time the display powers up. If there is a problem, an error code, shown in the left column of the table, will appear on the display.

Information Shown Meaning of Information
El 0 Temperature over 75°C – normal controller operation
Ell Temperature over 85°C – report this error message to Daktronics Customer

Service
Exx| All other error codes relate to the display driver. Contact Daktronics for more information or to order a new driver.

After the self-test, each display is programmed with a default price that corresponds to the line number for which it is addressed. Changing each line’s price overwrites these defaults.

FLR3-1500 and FLD3-2000 (Outdoor/Indoor) Control Kits
The Fuelight™ Fuel ink 3 Controller, shown in Figure 32, is a handheld controller designed to operate Daktronics LED Fuelight™ displays. This controller connects to the display as a part of one of two control kits.

FLR3-1500 Connection
The FLR3-1500 kit uses two fixed-mount radios and has a maximum range of 1500′ (457 m) between radios.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Handheld Controller

General Radio Setup

  1. Choose an installation location:
    • Mount both radios outdoors.
    • Antennas must point upward.
    • Leave 360° of open space around antennas.
    • Client radio must be mounted within 25′ (7.6 m) of the display.
    • Mount radios a minimum of 20′ (6.1 m) apart.
    • Radios must have direct line of sight between them.
    • Mount radios away from range-reducing elements (walls, vegetation, etc.) and metal objects.
    • For best results, mount radios at equal elevation.

  2. Set the same channel inside both radios.

Server Radio Installation

  1. Mount the J-box/signal converter near a 120 VAC outlet.

  2. Mount the server radio on the outside of the building within line of sight of the client radio.
    Note: Seal the server radio with a watertight grommet where the cable enters the radio enclosure.DAKTRONICS FL-3000 Series Petroleum Price Display
and Cash Credit Display - Server Radio

  3. Connect power/signal cables as shown in Figure 33. The letter for each step is noted in Figure 33.
    a. At the J-box, connect the 6-conductor, 18 AWG stranded cable at the terminal plug labeled RS422 to Radio.
    b. Run the cable from the J-box through conduit to the server radio. The maximum distance from the J-box to the server radio is 1000′ (305 m).
    c. At the server radio, connect the wires to the terminal plug labeled TB2 (RS-422 IN). The cable is pinned one to one. Refer to the table.J-Box| Wire| Server Radio
    ---|---|---
    POWER| Green| +VDC-P
    422 RX-P| Blue| D1OUT-P
    422 RX-N| White| D1OUT-N
    422 TX-P| Brown| D1IN-P
    422 TX-N| Black| D1IN-N
    GND| Red| GND-N

d. Plug the handheld controller serial cable into the J-box at the jack labeled DB9 Male Data Master 100 Connect.
e. Plug the other end of this cable into the handheld controller.
f. Plug the J-box power adapter into a 120 VAC grounded outlet.

Client Radio Installation

  1. Turn off power to the display during the installation of the radio.

  2. Mount the client radio at or within 25′ (7.6 m) of the display.

  3. Connect signal cables as follows. The letter for each step is noted in Figure 34.
    a. Attach the 8′ (2.4 m) provided cable to the host driver at J16.DAKTRONICS
FL-3000 Series Petroleum Price Display and Cash Credit Display - Radio
Connectionsb. Attach the mating jack end to the display cabinet.
    The cable may be routed through a conduit knockout in the display to the side of the structure or shrouding.
    Use cable bushings to protect the cable from rough edges.
    c. Connect the quick-connect cable from the client radio to the mating jack at the display. The quick-connect cable is pre-terminated in the client radio.

  4.  Secure loose cable to protect it from weather or vandalism.

Outdoor J-box Installation

  1. Choose a location and attach the J-box, shown in Figure 35, securely on the support  pole so it is easily accessible for plugging in the handheld controller. Mounting tabs may be attached to the back of the J-box withprovided screws.
  2. Orient the box so the quick-connect cable runs out the bottom of the box.
  3. Connect the unterminated end of the quickconnect cable inside the outdoor J-box according to the table below.
    Outdoor J-box Terminal| Wire Color
    ---|---
    TB3-1| Red
    TB3-2| Green
    TB3-3| White
    TB3-4| Black
  4. Connect the 8′ (2.4 m) provided cable to J16 on a display driver.
  5. Route the cable through a knockout in the display and mount to the side of the sign structure. Use cable bushings to protect cable from rough edges.
  6. Connect the quick-connect cable from the J-box to the bulkhead connector on the side of the sign structure.

FLD3-2000 Connection
The FLD3-2000 kit connects directly to a J-box at the base of the display or at an indoor location and has a maximum range of 2000′ (610 m).
The console’s liquid crystal display (LCD) guides the user through the operation of the system.
Refer to the control quick guide that came in the control kit for information on connection procedures and petroleum price controller startup.DAKTRONICS
FL-3000 Series Petroleum Price Display and Cash Credit Display - J-box
Wiring

Indoor J-box Installation

  1. Choose a convenient location for the J-box near a 120 VAC outlet in the building. Remove the faceplate assembly by taking out the  crews.
  2. Securely mount the J-box to the wall. The back of the box contains holes that may be used to attach it to the wall (appropriate mounting screws to be provided by installer).
  3. Connect 4-conductor 22 AWG cable according to the following chart to the terminal plug behind the face plate. Refer to Figure 36. A label inside the J-box, illustrated in Figure 37, shows connection information.

Indoor J-box Terminal| Wire Color| Surge Card TB2 Terminal Number
---|---|---
TB2-4| Black| TX-
TB2-3| Red| TX+
TB2-2| Green| RX-
TB2-1| White| RX+

Run the cable from Step 3 above through conduit from the indoor J-box to the outdoor J-box. Connect the cable in the outdoor J-box to TB1 on input card.

Outdoor J-box Terminal| Wire Color| Surge Card TB1 Terminal Number
---|---|---
TB1-4| Green| TX-
TB1-3| White| TX+
TB1-2| Black| RX-
TB1-1| Red| RX+

Outdoor J-box Installation

  1. Choose a location on the support pole so the J-box is easily accessible for plugging in the handheld controller.
  2. Orient the box so the quick-connect cable runs out the bottom of the box.
  3. Permanently fasten the J-box vertically once it has been proven effective in the location.
  4. Connect the unterminated end of the quickconnect cable to TB3 on Input card of J-box. If multiple driver cards are used on the pylon, connect the master driver to the quickconnect cable on the input card, and the last driver to the quick-connect cable  connected to TB3 of the output driver.
  5. Mount the bulkhead connector to the display structure within 8′ (2.4 m) of any display driver.
  6. Plug the terminated end of the quick-connect cable into jack J16 on a driver.
Outdoor J-box Terminal Wire Color
TB3-4 Black
TB3-3 White
TB3-2 Green
TB3-1 Red

Limitation of Liability

The J-box is watertight and should not need additional protection from the elements, but the warranty will be nullified if:

  • The J-box is modified.
  • The J-box is improperly installed.
  • The J-box is damaged.

FLXR3 Server Radio Kit
FLXR3 server radio components are shown in Figure 39. The letter for each component is noted in steps that follow.

Letter Component Type Letter Component Type
A Pole-Mount Hardware F Antenna Adapter
B Wall Pack Transformer G High Gain Antenna
C Antenna Extension Cable – 50′ H Server to DM-100 Interconnect Cable – 10′
D DIN Rail Mount/Track I DM-100 (Existing)
E 900 MHz Server Radio

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Server Kit Components

Indoor Server Radio Installation

  1. Mount the server radio (E) and wall pack transformer (B).
  2. Feed the interconnect cable (H) between server radio (E) and DM-100 (I). Connect the wall pack transformer (B) to the server radio (E).

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Server Radio

Mount the Exterior Server Radio Antenna

  1. Mount the high gain antenna (G) using mounting hardware (A) on the outside of the building that contains the server radio. Mount the antenna as high as possible in free air. Locate the antenna within 50′ (15.2 m) of the server radio location. Refer to Figure 42.

  2.  There are two antenna mounting options:
    • U bolts for pole mounting
    • Brackets for wall mounting

  3. Interconnect the antenna extension cable (C) between the antenna (G) and server radio (E). Connect the adapter (F) to the antenna (G). Use the tape provided in the mounting kit to wrap and protect the antenna interconnect.
    Refer to Figure 43 and Figure 44.

  4. Connect wall pack transformer (B) to server radio (E).DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - Adapter Attached

Applying power to the radio without an antenna attached may cause damage!

Client Radio Installation
Install the client radio using one of the methods below.

  1. Mount the client radio box on the exterior of the display with the antenna directly connected.
  2. Mount the client radio box inside of the overall display structure (hidden) with the 10′ (3 m) bulkhead routed to the exterior.
  3. Mount the client radio box within the inside of the Fuelight™ display. Refer to Figure 45.
  4. Mount the antenna in an optimal location, as shown in Figure 46, that is elevated farther off the ground, has improved line of sight to the server radio antenna, and within 10′ (3 m) of the client radio. Daktronics provides a 10′ (3 m) antenna extension cable  to allow for optimal antenna placement.
  5. Use the same tape on the server antenna terminations on this bulkhead/extension cable termination. Terminate the antenna cable to the client radio enclosure and attach the antenna.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - New Radio Enclosure

Applying power to the radio without an antenna attached may cause damage!

FLXR3 Client Radio Set Up
By default, each client defaults to SU #1 and Network #1. Configure each client radio in sequence by completing the following steps:

  1. Change the client radio number by pressing the reset button, shown in Figure 47, for five seconds to enter configuration mode.
    The LCD shows display “SU #X” where X represents the current client number.

  2. Press the button to increment the client radio number.

  3. Repeat as necessary until reaching the desired client radio number.
    • Client radios automatically roll over from 8 to 1.
    • Currently, client radios can be numbered 1–4 only.

  4. Wait about 15 seconds until the LCD shows “SU ID set to X”. This message remains on the LCD for about five seconds.
    After five seconds, the LCD shows “NET #Y” where Y represents the current network number.
    Note: A Network Number is a unique channel for each installation site and prevents networks located close to one another from interfering with each other. For example, if two installations are across the street from one another, one site
    could be set to network 1 and the other site set to network 2.

  5. Press the reset button to increment the network number.

  6. Repeat as necessary until reaching the desired network number.

  7. Wait about 15 seconds until the LCD shows “NET # set to Z”.

  8. While the radio reboots, use the following table to note the firmware version, IP address, radio ID number, and serial number for each client unit.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Control Options Setup 1

Radio ID Client Radio Number IP Address

Following successful boot up, the client radios show signal strength.
Note: Signal strength will not show until the server radio is setup with client ID and sequence.

Server Radio Set Up
To configure the server radio through a web interface, attach an Ethernet cable from the radio to a computer and follow these steps:

  1. Configure the computer’s IP address for the same subnet as the radio’s IP. Open a web browser and navigate to the radio’s IP address (example: http://192.168.0.30).

  2. Enter the radio password to gain access to the advanced diagnostics and configuration. The default password is password.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - Web Browser

  3.  Enter radio ID numbers.

  4. Enter the Network Number.

  5. Set TX Power to 27dBm.
    Warning: Applying power to the radio without an attached antenna may cause damage!

  6. Click Apply.

Note: If communication issues arise, record the Radio RSSI, Radio Total Packets, Radio Failed Packets, and Radio Passed Packets after more than 10 manual price updates.

Quality of Service
The percentage of data received by each client radio is shown in the Quality of Service area.

  1. Verify that the quality of service of each client radio goes to 100.
  2. If it does not, check the installation and configuration of the client radio.

DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display -
Configure Server Radio

Following Configuration

After the system is configured, the server radio searches for client radios. Refer to Figure 56.
Figure 57 shows what the server radio displays once one or more client radios are detected and connected.

  • The bars show the signal strength received from the client radios. When more than one client radio is connected, this is an average value.
  • The number shown below the signal strength bars is a Quality of Service percentage (the percent of data successfully exchanged between server and client radios). When more than one client radio is connected, this is an average value.
  • The number of client radios to which the server radio is connected is shown on the right.

RSSI Values

RSSI Values Signal Strength
-40dBm to -60dBm Signal Good
-61dBm to -75dBm Signal Fair
76dBm Signal Poor – Check antennas, antenna cables, locations, height off

ground, obstacles, etc.

Verify Connections

  1. Verify that the number of connected clients shown on the LCD is correct.
  2. Verify the Quality of service eventually goes to 100 (this may take a minute or two) and stays there.
  3. If either of the above verifications fail, check the installation and configuration.
    • The Quality of Service section of the server configuration page can be used to determine which client is having trouble.
    • The RSSI value can be used to determine if the problem is with radio signal strength. This is an average value of strength from all clients. Enable 1 client at a time to get an RSSI reading for an individual client.

Auto Reset Feature

  • Radios with firmware version 2187 and higher have an auto reset feature.
  • The server radio resets every 30 seconds if it does not find any client radios with which to connect.
  • A client radio resets every 30 seconds if it does not find a server radio with which to connect.
  • The auto reset feature is disabled when there is a connection on the Ethernet port (when connected with a computer).
  • On initial setup, it may take a few reset cycles for all the radios to find each other, and the Quality of Service number may take a few minutes to reach 100 percent.

Handheld Controller Insert and Code
The handheld controller uses a keypad insert to program price information for Daktronics LED Fuelight™ Displays.
The controller’s insert, illustrated in Figure 58, is used to control the displays.
If an insert is lost or damaged, make a copy from DWG-167856 located in Appendix A: Reference Drawings (p.49). Cut the insert to size and slide it into the controller’s pocket to use as a reference until a replacement is received.
To start the controller and use the insert to program information into the display driver, follow the instructions in the control quick guide provided with the control kit.

FLR3-100/400 Key Fob

Map Line Numbers
Each display must be set to the correct line number to show the correct price when pressing the LINE buttons on the key fob. To map the line number for each display, follow these steps:

  1. Make sure all price displays are powered on.

  2. Press and hold the LINE 2 plus (+) and minus (–) buttons at the same time for ~5 seconds. The host display (with the radio antenna connected to it) will begin to dim and brighten or the decimal will begin to flash.

  3. While the display slowly flashes, press the LINE 2 plus (+) button until the appropriate line number is shown on the display (L01, L02, etc.).

  4. Once the line number is set, press and hold the LINE 2 plus (+) and minus (–) buttons until the next display face begins to slowly flash.

  5. Repeat these steps until all display faces have been correctly mapped.
    Note: If a display is set incorrectly, first complete the process with the remaining displays, and then cycle back to the first display to make corrections.

  6. Exit configuration mode by pressing and holding the LINE 2 plus (+) and minus (–) buttons for ~5 seconds until the displays show prices and they no longer flash.
    Note: All displays are programmed with a default price matching their line number.
    Use this to identify that all displays are addressed correctly.

Configure Numbers
To configure the numbers six and nine as well as the fraction display preferences, follow these steps:

  1. Make sure all price displays are powered on.

  2. Press and hold the LINE 3 plus (+) and minus (–) buttons on the key fob until all displays show the numbers 6 and 9. The number scheme will be either 3.69 9/10 or 4.69 9/10.DAKTRONICS FL-3000 Series Petroleum Price Display and Cash Credit Display - fig 2

  3. Press the LINE 3 plus (+) and minus (–) buttons to scroll through the different number configuration options.
    • For Domestic displays with a 9/10 digit, the number 3 needs to show in the first column for the desired format. Refer to Figure 59.
    • For International displays, make sure the number 4 shows in the first column for the desired format. International displays offer two configuration options: tails and 9 or no tails and 9. Refer to Figure 60.

  4. When the desired number configuration is shown on the displays, press and hold the LINE 3 plus (+) and minus (–) buttons to exit configuration mode.

Edit Prices

  1. Press and hold any single plus (+) or minus (–) button for ~5 seconds to enter the price edit mode. The decimal will begin to blink.
  2. Press the (+) or (–) button on any LINE number to increase or decrease the price of that product.
  3. Price edit mode will automatically exit after ~10 seconds with no button presses. The prices are saved, and the display returns to its normal state.
    Notes:
    • To rapidly change a price, press and hold the (+) or (–) button for the corresponding line.
    • Wait three minutes before shutting off power to the displays to save price changes.

Adjust Dimming
Fuelight™ displays ship from the factory in Automatic Dimming Mode.
Note: The FLR3-100/400 should always use Automatic Dimming Mode.

  1. Press and hold the LINE 1 minus (–) and LINE 4 plus (+) buttons to enter Configuration Mode.

  2. Press the LINE 1 plus (+) and minus (–) buttons to switch from Automatic Dimming to Manual Dimming.
    • “Set” is shown on the display when in Manual Dimming Mode.
    • “Aut” is shown on the display when in Automatic Dimming Mode.

  3. Press the LINE 2 plus (+) and minus (–) buttons to adjust the brightness of manual dimming mode.

  4. Press and hold the LINE 1 minus (–) buttons and LINE 4 plus (+) buttons to exit Configuration Mode.

Set Cash/Credit Price States
Cash/credit displays have three active price states that can be used in seven combinations, as shown in the table. In the example, the active price states Cash, Credit, and Debit are used.
State 1 – Cash (default)
State 2 – Credit
State 3 – Debit

Price State Number State 1 State 2 State 3
1
2
1, 2
3
1, 3
2, 3
1, 2, 3

Standard content shown. Custom content is available and will vary from what appears above.

When in configuration mode, numbers that represent selected active price states are shown on the Fuelight™ display. Refer to Figure 61 and Figure 62.

DAKTRONICS FL 3000 Series Petroleum Price Display and Cash Credit Display -
Product Overview 1Figure 61: Cash/Credit/Debit States Selected| DAKTRONICS FL 3000 Series Petroleum Price Display and Cash Credit Display -
Product Overview 2Figure 62: Credit/Debit States Selected
---|---

Select Active Price States

  1. Press and hold the LINE 2 minus (–) and LINE 4 plus (+) buttons, as shown in Figure 63, for ~5 seconds until the decimal flashes.
    DAKTRONICS FL 3000 Series Petroleum Price Display and Cash Credit Display -
Product Overview 3
    Figure 63: Enter/Exit Active Price State Configure Mode

  2. Use the LINE 1 plus (+) and minus (–) buttons to scroll through the price states until the desired combination is shown.

  3. Press and hold the LINE 2 minus (–) and LINE 4 plus (+) buttons for ~5 seconds to set the selection and exit edit mode.

Edit Prices on Displays With Cash Credit Displays

  1. Press and hold any key fob button for ~5 seconds until the decimal flashes and the display is in edit mode.

  2. When the Cash/Credit display shows its first price state, use the plus (+) and minus (–) buttons on the line you are editing to revise the price.
    Note: $5 is the starting price when prices are set for the first time.

  3. Wait ~10 seconds until the Cash/Credit display shows the second active price state, if selected. Use the plus (+) and minus (–) buttons on the line you are editing to revise the price.

  4. Wait ~10 seconds again until the Cash/Credit display shows the third active price state, if selected. Use the plus (+) and minus (–) buttons on the line you are editing to revise the price.

  5. Repeat the steps above for each line.

  6. Wait ~10 seconds to set all prices and exit edit mode.

Edit Cash/Credit Display Hold Time
  1. Press and hold the LINE 3 minus (–) and LINE 4 plus (+) buttons, as shown in Figure 64, for ~5 seconds until the hold time is shown on the display.
    Note: The default hold time is 3 seconds and is shown as 30 on the display. Hold times range from 2 to 9.9 seconds.
    DAKTRONICS FL 3000 Series Petroleum Price Display and Cash Credit Display -
Product Overview 4Figure 64: Enter/Exit Hold Time Mode

  2. Use the LINE 1 plus (+) and minus (–) buttons to scroll through hold times until the desired time is shown.

  3. Press and hold the LINE 3 minus (–) and LINE 4 plus (+) buttons for ~5 seconds to set the selection and exit edit mode.

Control Five or More Fuel Grades or Multiple Pylons

Use the following steps when controlling more than four fuel grades in the same pylon or when more than one pylon exists on the same site.

  • The same instructions apply to configuration in a sign shop or on-site installation.
  • Two or more FLR3-100 key fobs are required.
  • Each key fob is limited to controlling a maximum of four grades and only displays a single pylon.

Important Terms

  • Host Display: Display that has the receiver card connected to it
  • Fuelight System: Host display and all other displays that are connected to the host with a line-to-line cable

Option 1: Dedicated (Branch) Circuits

  1. Ensure a dedicated branch circuit is installed for each Fuelight system. This allows a power cycle for each system so the key fob can be synced only to that system.
  2. Shut off all power.
  3. Power up the first Fuelight system and sync the key fob per Pair Key Fob with Display (p. 14).
  4. After the first Fuelight system and key fob are synced, shut off power to this circuit after 5 minutes.
  5. Power up the second Fuelight system and sync that key fob.
  6. Shut down power after 5 minutes.
  7. Repeat this step for additional Fuelight systems.
  8. Once all key fobs are synced and marked to designate which Fuelight system they control, power up all branch circuits.
  9. Key fob synchronization is complete.
  10. Map the lines of all of the displays in each of the Fuelight systems per Map Line
    Numbers (p. 26).
    • If there are multiple pylons, repeat the steps above for each pylon.
    • Make sure only one pylon is powered on at a time.

Option 2: Single Branch Circuit for All Fuelight Systems
Use this option when a single branch circuit is wired to all pylons and Fuelight systems.
All Fuelight systems turn off and on simultaneously requiring access to the inside of the host display of each Fuelight system to sync to its dedicated key fob.

  1. In the host display of each Fuelight system, unplug the driver power supply.
  2. Power up the first Fuelight system by reconnecting the power supply to the driver.
  3. Sync the key fob per Pair Key Fob with Display (p. 14).
  4.  After the first Fuelight system and key fob are synced, disconnect the power supply from the driver after 5 minutes.
  5. Power up the second Fuelight system by reconnecting the power supply to the driver and sync that key fob.
  6. Unplug the power supply from the driver after 5 minutes.
  7. Repeat this step for additional Fuelight systems.
  8. Once all key fobs are synced and marked to designate which Fuelight system they control, reconnect all power supplies to their drivers in all host displays.
  9. Key fob synchronization is complete.
  10. Map the lines of all of the displays in each of the Fuelight systems per Map Line
    Numbers (p. 26).
    • If there are multiple pylons, repeat the steps above for each pylon.
    • Make sure only one pylon is powered on at a time.

FLR3-1500 and FLD3-2000 Handheld Controller

After completing power and signal installation, set up the handheld controller.

Set Gas Price Function

To operate petroleum price displays, the handheld controller must first be programmed to the GAS PRICE function. Use the SET FUNCTION key on startup. The following tables list start-up procedures for both gas price and rate (used for international displays).
Note: Perform these steps only the first time the controller is powered up.

LCD Screen Action/Information Shown
For indoor installation only: Plug the wall pack transformer into a 120 VAC

power outlet, and connect it to the DM-100.
This display appears briefly.
| If GAS PRICE is shown on the bottom line of the LCD during startup, do nothing. The controller automatically defaults to previous gas price settings.
If a function other than GAS PRICE is shown on the bottom line of the LCD during startup, press the SET FUNCTION key while the second LCD prompt is displayed.
| Press the Up and Down Arrow keys until the GAS PRICE option is shown, and then press ENTER to accept.

FL-4500 Rate Display Setup

Set international displays to the rate display function, which should position the decimal point in the correct position. Instructions are provided below if the decimal point is not automatically repositioned.

LED Screen Action/Information Shown
When this message appears on the screen, press SET FUNCTION.
Press the Up and Down Arrow keys until the RATE DISPLAY option is shown.

Press ENTER to accept.
| Press the MENU key, press the Up or Down Arrow keys to select DISPLAY MENU, and then press ENTER.
| Press the Up or Down Arrow keys to select DISPLAY OPTION, and then press ENTER.
| Press the Down Arrow key to move the decimal point, and then press ENTER when the decimal point is positioned correctly.
| Press ENTER again to accept the decimal point location change.

Network and Display Discovery

The controller automatically begins detecting networks. Each client radio is referred to as a network.

LCD Screen Action/Information Shown

| Only shown when FLR3-1500 communication is used.
Only shown when FLR3-1500 communication is used.
Shown when either FLR3-1500 or FLD3-2000 communication is used.
After version 4.5, the screens below will only be shown when performing the Detect Displays command.

The controller discovers each network and detects its displays before moving on to the next network. This process may take a few minutes.

X = # of networks detected
Y = # of networks expected| Upon initial installation, the DM-100 will expect to find one or more networks. If the number of networks detected does not match the number of saved networks, a Network Mismatch (NMM) error message will appear in the upper-right corner of the LCD. Refer to
Detect Displays (p. 38) to properly identify all networks.
The number of networks is checked on power-up and prior to each Update Display (p. 33) key sequence.
---|---
| Note: If no display communications are detected on power-up, the NCM error message will appear in the upper-right
corner of the LCD. Ensure the DM-100 is properly connected to the display.

Set Petroleum Prices

The LCD on the handheld controller defaults to showing the current display settings on power up. The following text is shown on the LCD.

LCD Screen Action/Information Shown
Update Display

After connecting to the display with the handheld controller, press UPDATE DISPLAY to send prices to the display. The DM-100 shows a response or an error code.

Cash/Credit Active Price States

Cash/credit displays have three active price states that can be used in 7 combinations, as shown in the table. The example uses CASH, CREDIT, and DEBIT active price states.

Price State Number State 1 (Default) State 2 State 3
1
2
1, 2
3
1, 3
2, 3
1, 2, 3

Standard content shown. Custom content is available and will vary from what appears above.
When in configuration mode, numbers that represent selected active price states are shown on the DM-100 screen.

  1. Press the MENU key.
  2. Press the Up and Down Arrow keys to select between available menu options.
  3. Press ENTER to select the desired menu option.
  4. Press the MENU key to exit.
Display Menu
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu.
  3. Press ENTER to select the Display Menu.
Price Options
  1. Press the MENU key.

  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.

  3. Press ENTER to open the Price Options menu item.

LCD Screen Action/Information Shown

| The ACTIVE PRICES menu is used to select the active price states (Cash, Credit, and/or Debit) to show on the display along with a hold time for each active price. Refer to Cash/Credit Active Price States (p. 33).
Note: If there is no CASH/CREDIT display, the ACTIVE PRICES menu selection should be set to “1” to only show one price.
Press the Up and Down Arrow keys to cycle between the active price choices:
• 123
• _23
• 13
3
• 12

2
• 1
Press ENTER, and then use the number keypad to enter the HOLD TIME in seconds for each active price to be displayed. Press ENTER to save the active prices and hold time.
Note: The default hold time is 3 seconds. This menu works with the PoS Price Offset (p. 36) menu. VAL1,
VAL2, and VAL3 are the adjustments to be applied when showing price 1, 2, and 3, respectively.

Configuration
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.
  3. Press the Down Arrow key to reach Configuration, and then press ENTER.
LCD Screen Action/Information Shown
Press ENTER to begin editing line information.

Note: The line in Edit mode flashes and shows its line information (L01, L02, etc.)
Press the Up Arrow key to select another network, if applicable, and then press ENTER.
Press the Up and Down Arrow keys to select a sign address, and then press ENTER.
Press the Up and Down Arrow keys to change the Line Number.
Press ENTER to accept the Address and Line assignments.
Press CLEAR/SET FUNCTION to map lines in the next network.
Continue pressing CLEAR/SET FUNCTION to exit to the main screen.
| Press ENTER to change the appearance of numbers six and nine (6 and 9). Figure 65 shows examples.
Note: For Domestic displays with a 9/10 digit, the number “3” must show in the first column for the desired format. For
International displays, make sure the number “4” appears in the first column for the desired format.
Press the Up and Down Arrow keys to toggle through the choices:
• Remove tails on sixes and nines, and show 9/10 on the display.
• Show tails on sixes and nines, and show 9/10 on the display.
• Remove tails from sixes and nines and show only a 9 on the display.
• Show tails on sixes and nines, and show only a 9 on the display.
Press ENTER to view the change.
Press CLEAR/SET FUNCTION to save the selection.

Figure 65: Digit Configuration Styles

PoS Settings
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.
  3. Press the Down Arrow key to reach PoS Settings, and then press ENTER.
LCD Screen Action/Information Shown
Use the Up and Down Arrow keys to select a Point of Sale (PoS) interface as

needed, and then press ENTER.
The available settings will vary by the selected interface. Refer to the appropriate quick guide for more information.
• Configuring the DM-100 Gen III for Generic Interface Quick Guide (DD2465149)
• Configuring the DM-100 Gen III for Allied Interface Quick Guide (DD2294802)
• Configuring the DM-100 Gen III for Autogas Interface Quick Guide (DD2962090)
• Configuring the DM-100 Gen III for Gilbarco G-Site/Passport Interface Quick Guide (DD2294804)
• Configuring the DM-100 Gen III for Sapphire Interface Quick Guide (DD2294807)
• Configuring the DM-100 for PAM 1000/5000 Interface Quick Guide (DD1750199)

PoS Price Offset
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.
  3. Press the Down Arrow key to reach PoS Price Offset, and then press ENTER.
PoS Price Offset
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.
  3. Press the Down Arrow key to reach PoS Price Offset, and then press ENTER.
LCD Screen Action/Information Shown
Use the Up and Down Arrow keys to select the amount to offset the price (in

cents).
Press ENTER to move to the next value to offset.
Complete the steps above for each value of every line. Up to three offset values (VAL1, VAL2, VAL3) may be configured. The adjustments are applied when showing price 1, 2, and/or 3 as described in Price Options (p. 34).
Note: This is for use with CASH/CREDIT displays. If there is no CASH/CREDIT display, “VAL1” should be set to “+.00”.
| If this message appears, a PoS interface has not been properly configured. Refer to PoS Settings (p. 36) to ensure the correct PoS interface is selected.

Modem
  1. Press the MENU key.
  2. Press the Down Arrow key to reach Display Menu, and then press ENTER.
  3. Press the Down Arrow key to reach Modem, and then press ENTER.
LCD Screen Action/Information Shown
Use the Up and Down Arrow keys to select whether to enable or disable the

modem.
Press ENTER.
Press ENTER again to save the selection or press CLEAR to cancel.

Backup Price Entry: Set Petroleum Prices Manually With DM-100
  • Each line and state automatically updates when a price is sent from the Fuelink software. If the PoS or cellular modem has lost connection, enter prices manually into the DM-100.
  • When entering fuel prices manually on the main menu, POS OVERRIDE? appears after an attempt to edit prices on the DM-100 if it is configured for PoS control. Press ENTER and enter the price using the keypad.
  • With manual price entry on the DM-100 keypad, the price for each CASH, CREDIT and DEBIT state for each fuel grade is entered. Offsets do not apply in manual price entry mode.
  • Once the PoS or Cell Modem has reconnected, the prices from the PoS or Fuelink software will replace the manually entered prices.
  • Offsets are used in conjunction with a PoS or cellular modem connection because only one price for each fuel grade is sent from a PoS or Fuelink software.
  • In the Fuelink software, enter the CASH price for Gas and Diesel. The offset will automatically adjust the CREDIT discount for Diesel.
  • On a failed PoS price update, the DM-100 will enter Update Retry Mode, and RTX will appear in the upper-right corner of the LCD. The DM-100 will attempt to retry price updates until all saved networks and displays are updated.
Diagnostics Menu
Press the MENU key followed by ENTER to select the Diagnostics Menu.

Display Status

  1. Press the MENU key followed by ENTER to select the Diagnostics Menu.
  2. Press ENTER to open the Display Status menu item.
LCD Screen Action/Information Shown

| Press ENTER to get display status.
Press the Up Arrow key to select another network, if applicable.
Press the Down Arrow key to move to another sign and line number.
Press ENTER to view Display Status menu items:
• Driver Firmware Version
• Dim Level
• Dimming Mode (Automatic or Manual)
• Light Sensor Status
• COM1 Device Detection (Wired or Radio)

Detect Displays
  1. Press the MENU key followed by ENTER to select the Diagnostics Menu.
  2. Press the Down Arrow key to reach Display Detection, and then press ENTER.
LCD Screen Action/Information Shown
Press ENTER twice to begin the display detection process.

The screen will cycle through all the displays it has detected.
|
---|---
| After changing the network configuration the “RTX” message may appear in the upper-right corner of the LCD to indicate the DM100 is attempting to (re)connect to all detected networks.

Test Patterns
  1. Press the MENU key followed by ENTER to select the Diagnostics Menu.
  2. Press the Down Arrow key to reach Test Patterns, and then press ENTER.
LCD Screen Action/Information Shown

| Press ENTER to start the CYCLE BITS test pattern. Each digit will turn on its segments one at a time.
Press the Down Arrow key to move to the next test pattern.
Press ENTER to start the DIAGNOSTIC test pattern. Each price display will cycle through the following information:
• L.XX – where “XX”is the line number
• A.XX – where “XX” is the hardware address
• d.X – where “X” is the dimming mode (A for automatic, F for “fixed” or manual dimming)
• t.XX – where “XX” is the internal sign temperature in °C.
Press the Down Arrow key to move to the next test pattern.
Press ENTER to start the CYCLE NUMS test pattern. Each digit will display numbers 1-9 then blank and repeat.
Press CLEAR at any time to exit the test pattern menu.

Communication Diagnostics
  1. Press the MENU key followed by ENTER to select the Diagnostics Menu.
  2. Press the Down Arrow key to reach COM Diagnostics, and then press ENTER.
LCD Screen Action/Information Shown
There are three menu choices described below:

• PoS Port Monitor
• COM Port Tests
• PoS Status
Press the Up and Down Arrow keys to select the appropriate menu choice.
| Press ENTER to begin the PoS Port Monitor.
Press 1 to use the PoS default settings, or press 2 to change these settings.
Note: If 2 is pressed, see below for settings to select.
Press ENTER to exit.
| Change the Baud Rate and Stop Bits as needed for the PoS system in use. Consult the PoS system manual for specifics.
Press the Up and Down Arrow keys to select the appropriate Baud
Rate, and then press ENTER. Default Baud Rate = 9600
Press the Up and Down Arrow keys to select the appropriate Stop
Bits, and then press ENTER. Default Stop Bits = 1
| Press ENTER to test the operation of the DM-100 COM ports and/or cables. These tests are useful for determining if the ports themselves are operational and if cables are good.
Press the Up and Down Arrow keys to select the appropriate test, and then press ENTER.
• RS232 COM0 – Checks for a “loopback” jumper on pins 2 & 3 of the top-left connector (FAIL if a loopback is not detected).
• RS232 COM0->COM1 – Checks for transmit and receive connections between the top-left and top-right connectors
(FAIL if the ports are not connected together).
• RS232 COM1 – Checks for a “loopback” jumper on pins 2 & 3 of the top-right connector (FAIL if a loopback is not detected).
• CURRENT LOOP – Checks for “loopback” jumpers on the left connector between pins 6 & 8 and 5 & 9 (FAIL if jumpers not detected).
Press ENTER to exit.
| This menu is only used for internal Daktronics testing purposes.

About
  1. Press the MENU key followed by ENTER to select the Diagnostics Menu.
  2. Press the Down Arrow key to reach About, and then press ENTER.
LCD Screen Action/Information Shown
The DM-100 toggles between Firmware and Function information.

Press ENTER at any time to exit the About menu.

Dimming
  1. Press DIMMING on the keypad. The current setting is shown on the bottom line of the LCD. The dimming level of the display is adjusted in one of two ways:
    • Automatic Dimming uses a light sensor inside each display to detect the level of ambient light at the display location and dim the LED brightness accordingly.
    • Manual Dimming retains the same LED brightness level regardless of the level of light detected at the display.

  2. Refer to the following tables to set the dimming level:
    LCD Screen| Action/Information Shown
    ---|---
    | Press the Down Arrow key to toggle through dimming settings:
    • Automatic – The display automatically dims based on the light detected at the display.
    • Manual – The display dimming level is set manually. Once set, this value remains the same regardless of the light
    level detected at the display.
    • Blank Sign – Briefly clears all content from display.

When MANUAL dimming is selected, the following prompt appears:

LCD Screen Action/Information Shown

XX – Current intensity (01-63)
Max Intensity – 63| Press the Up and Down Arrow keys to modify the display’s current intensity.
Note: The DM-100 must be communicating with the display.
Press ENTER to accept this intensity.

When BLANK SIGN is selected, the following prompt appears:

LCD Screen Action/Information Shown
Press ENTER to blank the sign.

Press CLEAR to leave the sign on.
When in Blank Mode, the digits on all of the displays will turn off and only the decimal will be lit.
| To turn the sign back on, first press the DIMMING key, and then press ENTER.
To leave the sign blank, press CLEAR.

Maintenance and Troubleshooting

Important Notes:

  • Visit Daktronics Support videos at www.youtube.com/daktronicssupport.
  • Disconnect power before any repair or maintenance work is done on the display.
  • Qualified service personnel must make any access to internal display electronics.
  • Disconnect power when the display is not in use. Leaving power on for prolonged periods of time shortens the life of some electronic components.
Visual Structural Inspection

At least once a year:

  • Check the display to ensure the structure and components are in good condition.
  • Inspect the paint and cabinet for corrosion.
  • Make sure fasteners are tight; tighten or replace as required.
Display Diagnostics

Driver Diagnostic LEDs
The driver has five LEDs that indicate whether it is functioning properly. Refer to Figure 66 for their locations. These LEDs can help pinpoint problems with driver setup or operation.
The following table provides a key to what the diagnostic LEDs indicate:

LED Name Function Label Indication
DS1 Status Comm Port Status Blinks when communication is detected. Off when

no communication is detected.
DS2| Status – J 10 Status| Line to Line| On when connected. Off when disconnected.
DS3| Status – J9 Status| Line to Line| On when connected. Off when disconnected.
DS4| Driver Status| Heartbeat| Blinks once per second when OK.
DS7| Power| Power| On when receiving power.

Display Troubleshooting

This chart lists some symptoms that may be encountered with the displays. For each symptom, possible causes and corrective actions are indicated. This list does not include every possible problem but does represent some of the more common situations that may occur.

Symptom/Condition Possible Cause Possible Solution
Entire display and/or face will not enter boot cycle on power up Power
incorrectly installed Check the power LED (057) on all drivers. If not lit,

connect power as described in Section 3: ElecMcal Installation (p.5).
Multiple-line sign with all lines showing the same prices, or data appears on the wrong line| Display line addressing not set correctly| Set a different line number for each display on each face. Refer to Map tine Numbers (p.26) and Configuration (p.35) along with the
communications quick guides to set correct display address.
Garbled display| Driver malfunction| Check driver to make sure signal cables are routed to the correct digits.
Cycle power to the display.
Replace the driver.
Digit malfunction| Replace the digit.
Digit will not light| Cable to the digit broken or disconnected| Check cable by switching it to a different driver output.
Replace the cable.
Poor contact at driver connection| Clean the contacts.
Driver malfunction| Replace the driver.
Digit malfunction| Replace the digit.
Segment or several LEDs will not light| Poor contact at driver connection| Clean the contacts or replace the hamess.
Broken or disconnected cable between driver and digit.| Replace the cable.
Broken LEDs| Replace the segment or digit.
Display shows a default price| The price has not changed| Use the control method to set the price on the display.

Multi-Pylon Troubleshooting Steps

The following steps may correct communication errors. Please perform these steps before calling for service/support:

  1. ocate the breaker panel for each pylon.

  2. Power down each pylon (in no particular order).

  3. Power down control equipment.

  4. Verify all equipment is turned off.

  5. Power up all pylons while DM-100 remains off.
    Note: To ensure proper addressing, the pylon with communications tied to it (Host) should be powered up last. The additional pylons (Clients) are to be powered up first and in any order.

  6. Allow ~30 seconds for the pylons to boot up.

  7. Power up the DM-100 handheld controller.
    Note: Do not press any buttons on the DM-100 while displays and controller boot up.

  8. Allow time for DM-100 to boot up and initialize all pylons:
    • ~1 minute for each wirelessly connected pylon
    • ~1 minute total for a direct-wired pylon system

  9. On the DM-100, press the Menu key, enter the Diagnostics Menu, and select Detect
    Displays to verify all networks and displays are detected.

  10. Verify all displays and lines are detected.

  11. Manually send the current prices to the display(s) from the DM-100.

  12. Verify that the DM-100 states “Sequence Sent” then “Display Response”.

Use the following as a guide for some Point of Sales Systems (e.g. Radiant):

  1. Verify the ICON on the PoS register does not say, “Price sign is off-line”; if it does, connect the PoS to the DM-100.
  2. Manually send the current prices to the display(s) from the DM-100 (override the PoS).
  3. Press the Update Display button on the DM-100.
  4. Verify DM-100 states “Sending Sequence” then “Display Response”.
  5. Re-send current prices from PoS system.
  6. Verify price change with PoS.
  7. The price on the display should change within one minute.
    Note: Some states only allow one price change per day. The procedure above allows system verification without actually changing the display’s price. If allowed, test the entire system by sending a penny increase to one of the displays and verify the change. Return to the correct price after testing.
    Important Note: To retain price updates, you must wait three minutes before powering down the gas price displays. Any changes made to the displays require a threeminute power on time to commit to memory.

Replacement Parts

Important Notes:

  • Disconnect power before any repair or maintenance is done on the display.
  • Only qualified service personnel should make any access to internal display electronics.
  • Disconnect power when the display is not in use.
  • The electrician installing the displays must provide some parts required for installation such as screws, wire nuts, electrical tape, etc. Daktronics does not provide these items.

Most display components have a white label that lists the part number in bold as shown in Figure 67. Part numbers may also appear on illustrations and reference drawings as well as in the Bill of Materials (BOM) for the project. If a replacement part cannot be identified, contact Daktronics Customer Service.
Refer to Section 11: Daktronics Exchange and Repair & Return Programs (p. 47) if replacing or repairing any display component.

Digit Segment Layout

When ordering replacement segments for 24″ and 30″ digits, refer to Figure 68. Horizontal segments A and D are the same part; vertical segments B, C, E, and F are the same part; and the center segment G is a unique part.

Daktronics Exchange and Repair & Return Programs

Exchange Program
The Daktronics Exchange Program is a service for quickly replacing key components in need of repair. If a component fails, Daktronics sends a replacement part to the customer who, in turn, returns the failed component to Daktronics. This decreases equipment downtime. Customers who follow the program guidelines explained below will receive this service.
Before contacting Daktronics, identify these important numbers:
Display Serial Number:
Display Model Number:

Date Installed: ___
Location of Display: ____
Daktronics Customer ID Number: __

To participate in the Exchange Program, follow these steps:

  1. Call Daktronics Customer Service.
    United States & Canada: 1-800-DAK-TRON (325-8766)
    Outside the U.S. & Canada: +1-605-275-1040

  2. When the new exchange part is received, mail the old part to Daktronics.
    If the replacement part fixes the problem, send in the problem part being replaced.
    a. Package the old part in the same shipping materials in which the replacement part arrived.
    b. Fill out and attach the enclosed UPS shipping document.
    c. Ship the part to Daktronics.

  3. A charge will be made for the replacement part immediately, unless a qualifying service agreement is in place. In most circumstances, the replacement part will be invoiced at the time it is shipped.

If the failed part or replacement part is not returned to Daktronics within three weeks of the ship date, Daktronics will assume that the customer is purchasing the replacement part and will send an invoice for the value of the new sale part. If the part or parts are returned within two weeks of the second invoice date, Daktronics will credit the customer for the second invoice.
If after two weeks Daktronics has still not received the parts back, the customer must pay the second invoice and will not be credited for the return of the failed part. Daktronics reserves the right to refuse parts that have been damaged due to acts of nature or causes other than normal wear and tear.

Repair & Return Program

For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps:

  1. Call Daktronics Customer Service.
    United States & Canada: 1-800-DAK-TRON (325-8766)
    Outside the U.S. & Canada: +1-605-275-1040

  2. Receive a Return Materials Authorization (RMA) number before shipping.
    This expedites repair of the part.

  3. Package and pad the item carefully to prevent damage during shipment.
    Electronic components, such as printed circuit boards, should be placed in an antistatic bag before boxing. Daktronics does not recommend using packing peanuts when shipping.

  4. Enclose:
    • Name
    • Address
    • Phone number
    • RMA number
    • A clear description of symptoms

Shipping Address

Daktronics Customer Service
600 E 54th St N
Case #____
Sioux Falls, SD 57104
Attn: RMA#__

Daktronics Warranty and Limitation of Liability

The Daktronics Warranty & Limitation of Liability is located at the end of this manual.
The Warranty is independent of Extended Service agreements and is the authority in matters of service, repair, and display operation.

A Reference Drawings

Figure 69 illustrates a Daktronics drawing label.
This manual refers to drawings by listing the last set of digits. In the example, the drawing would be referred to as DWG-1007804. All references to drawing numbers, appendices, figures, or other manuals are presented in bold typeface.

  • When viewing a digital version of this manual, simply click a link below to open it.
  • When referencing the printed version of this manual, open an Internet browser and go to www.daktronics.com/web-documents/Drawings/#######�pdf,
    (where “#######” is a 7- or 8-digit number shown below).

Project-specific documents take precedence over those listed in this section. To obtain copies of drawings specific to your display, contact Daktronics Customer Service:
United States & Canada: 1-800-DAK-TRON (325-8766)
Outside the U.S. & Canada: +1-605-275-1040

Shop Drawings
Shop Drawing, FL-3000-8-DI ………………………………………………………………… DWG-01086408
Shop Drawing, FL-3000-12-DI ………………………………………………………………… DWG-1086409
Shop Drawing, FL-3000-16-DI ………………………………………………………………. DWG-01086410
Shop Drawing, FL-3000-18-DI ………………………………………………………………. DWG-01086411
Shop Drawing, FL-3000-20-DI ………………………………………………………………… DWG-3177644
Shop Drawing, FL-3000-24-DI ………………………………………………………………. DWG-01086412
Shop Drawing, FL-3000-30-DI ………………………………………………………………. DWG-01086413
Shop Drawing, FL-4500-8-DI ………………………………………………………………… DWG-01086414
Shop Drawing, FL-4500-12-DI ………………………………………………………………. DWG-01086415
Shop Drawing, FL-4500-16-DI ………………………………………………………………. DWG-01086419
Shop Drawing, FL-4500-18-DI ………………………………………………………………. DWG-01086420
Shop Drawing, FL-4500-24-DI ………………………………………………………………. DWG-01086421
Shop Drawing, FL-4500-30-DI ………………………………………………………………. DWG-01086422
Shop Drawing, CC1-1H1W-DI ……………………………………………………………… DWG-01162030
Shop Drawing; CC1-1H2W-DI ……………………………………………………………… DWG-01162031
Shop Drawing; CC1-2H1W-DI ……………………………………………………………… DWG-01162032
Shop Drawing; CC1-2H2W-DI ……………………………………………………………… DWG-01162033

Riser Diagrams
Riser Diagram; FLR3-100 ……………………………………………………………………….. DWG-3117931
Riser Diagram, FLR3-400 ……………………………………………………………………….. DWG-3243956
Riser Diagram; FLR3-1500 ……………………………………………………………………… DWG-3117932
Riser Diagram; FLD3-2000 Indoor/Outdoor Control ……………………………….. DWG-3117930
Riser Diagram; Multiple Pylon, One Radio, Wired ………………………………….. DWG-3117933
Riser Diagram; Multiple Pylon Wired in Series ………………………………………… DWG-3117935
Riser Diagram; Multiple Pylon Wired; Star Config …………………………………. DWG-01134226
Riser Diagram, Point of Sale, Direct ………………………………………………………. DWG-3117937
Riser Diagram; Point of Sale, Radio ………………………………………………………. DWG-3117938
Riser Diagram; Multiple Pylon; Radios …………………………………………………… DWG-3117936
Riser Diagram; 900MHZ Radios, POS, Lantronix ……………………………………… DWG-3301860
Riser Diagram; POS, 900MHZ Radio ………………………………………………………. DWG-3317413
Riser Diagram; Multiple Pylon, POS, 900 MHZ Radio ………………………………. DWG-3317806

Other Drawings
Insert; LL-2551 DM-100 Price/T&T Display ……………………………………………… DWG-00167856

B Daktronics Warranty and Limitation of Liability

This section includes the Daktronics Warranty & Limitation of Liability statement (SL-02374).

Daktronics Warranty and Limitation of Liability

DAKTRONICS WARRANTY & LIMITATION OF LIABILITY

This Warranty and Limitation of Liability (the “Warranty”) sets forth the warranty provided by Daktronics with respect to the Equipment. By accepting delivery of the Equipment, Purchaser and End User agree to be bound by and accept these terms and conditions. Unless otherwise defined herein, all terms within the Warranty shall have the same meaning and definition as provided elsewhere in the Agreement.

DAKTRONICS WILL ONLY BE OBLIGATED TO HONOR THE WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS UPON RECEIPT OF FULL
PAYMENT FOR THE EQUIPMENT

  1. Warranty Coverage.
    A. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’ facility; or (ii) Substantial Completion as defined herein. The Warranty Period shall expire on the first anniversary of the commencement date. “Substantial Completion” means the operational availability of the Equipment to the End User in accordance with the Equipment’s specifications, without regard to punch-list items, or other non-substantial items which do not affect the operation of the Equipment
    B. Daktronics’ obligation under this Warranty is limited to, at Daktronics’ option, replacing or repairing, any Equipment or part thereof that is found by Daktronics not to conform to the Equipment’s specifications. Unless otherwise directed by Daktronics, any defective part or component shall be returned to Daktronics for repair or replacement. This Warranty does not include onsite labor charges to remove or install these components. Daktronics may, at its option, provide on-site warranty service. Daktronics shall have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed during regular working hours. Regular working hours are Monday through Friday between 8:00 a.m. and 5:00 p.m. at the location where labor is performed, excluding any holidays observed by Daktronics.
    C. Daktronics shall pay ground transportation charges for the return of any defective component of the Equipment. All such items shall be shipped by End User DDP Daktronics designated facility per Incoterms® 2020. If returned Equipment is repaired or replaced under the terms of this Warranty, Daktronics will prepay ground transportation charges back to End User and shall ship such items DDP End User’s designated facility per Incoterms® 2020; otherwise, End User shall pay transportation charges to return the Equipment back to the End User and such Equipment shall be shipped Ex Works Daktronics designated facility per Incoterms® 2020. All returns must be pre-approved by Daktronics before shipment. Daktronics shall not be obligated to pay freight for any unapproved return. End User shall pay any upgraded or expedited transportation charges
    D. Any replacement parts or Equipment will be new or serviceably used, comparable in function and performance to the original part or Equipment and warranted for the remainder of the Warranty Period. Purchasing additional parts or Equipment from the Seller does not extend the Warranty Period.
    E. Defects shall be defined as follows. With regard to the Equipment (excepting LEDs), a “Defect” shall refer to a material variance from the design specifications that prohibit the Equipment from operating for its intended use. With respect to LEDs, “Defects” are defined as LED pixels that cease to emit light. Unless otherwise expressly provided, this Warranty does not impose any duty or liability upon Daktronics for partial LED pixel degradation. Notwithstanding the foregoing, in no event does this Warranty include LED pixel degradation caused by UV light. This Warranty does not provide for the replacement or installation of communication methods including but not limited to, wire, fiber optic cable, conduit, trenching, or for the purpose of overcoming local site interference radio equipment substitutions.
    EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THIS WARRANTY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DAKTRONICS DISCLAIMS ANY AND ALL OTHER PROMISES, REPRESENTATIONS AND WARRANTIES APPLICABLE TO THE EQUIPMENT AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OR QUALITY OF DATA. OTHER ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DAKTRONICS, ITS AGENTS OR EMPLOYEES, SHALL NOT CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY.
    THIS LIMITED WARRANTY IS NOT TRANSFERABLE.

  2. Exclusion from Warranty Coverage
    This Warranty does not impose any duty or liability upon Daktronics for any:
    A. damage occurring at any time, during shipment of Equipment unless otherwise provided for in the Agreement. When returning Equipment to Daktronics for repair or replacement, End User assumes all risk of loss or damage, agrees to use any shipping  containers that might be provided by Daktronics, and to ship the Equipment in the manner prescribed by Daktronics;
    B. damage caused by: (i)the improper handling, installation, adjustment, use, repair, or service of the Equipment, or (ii) any physical damage which includes, but is not limited to, missing, broken, or cracked components resulting from non-electrical causes; altered, scratched, or fractured electronic traces; missing or gauged solder pads; cuts or clipped wires; crushed, cracked, punctured, or bent circuit boards; or tampering with any electronic connections, provided that such damage is not caused by personnel of Daktronics or its authorized repair agents;
    C. damage caused by the failure to provide a continuously suitable environment, including, but not limited to: (i) neglect or misuse; (ii) improper power including, without limitation, a failure or sudden surge of electrical power; (iii) improper air conditioning, humidity control, or other environmental conditions outside of the Equipment’s technical specifications such as extreme temperatures, corrosives and metallic pollutants; or (iv) any other cause other than ordinary use;
    D. damage caused by fire, flood, earthquake, water, wind, lightning or other natural disaster, strike, inability to obtain materials or utilities, war, terrorism, civil disturbance, or any other cause beyond Daktronics’ reasonable control;
    E. failure to adjust, repair or replace any item of Equipment if it would be impractical for Daktronics personnel to do so because of connection of the Equipment by mechanical or electrical means to another device not supplied by Daktronics, or the existence of general environmental conditions at the site that pose a danger to Daktronics personnel;
    F. statements made about the product by any salesperson, dealer, distributor or agent, unless such statements are in a written document signed by an officer of Daktronics. Such statements as are not included in a signed writing do not constitute warranties, shall not be relied upon by End User and are not part of the contract of sale;
    G. damage arising from the use of Daktronics products in any application other than the commercial and industrial applications for which they are intended, unless, upon request, such use is specifically approved in writing by Daktronics;
    H. replenishment of spare parts. In the event the Equipment was purchased with a spare parts package, the parties acknowledge and agree that the spare parts package is designed to exhaust over the life of the Equipment, and as such, the replenishment of the spare parts package is not included in the scope of this Warranty;
    I. security or functionality of the End User’s network or systems, or anti- virus software updates;
    J. performance of preventive maintenance;
    K. third-party systems and other ancillary equipment, including without limitation front-end video control systems, audio systems, video processors and players, HVAC equipment, batteries and LCD screens;
    L. incorporation of accessories, attachments, software or other devices not furnished by Daktronics; or
    M. paint or refinishing the Equipment or furnishing material for this purpose.

  3. Limitation of Liability
    A. Daktronics shall be under no obligation to furnish continued service under this Warranty if alterations are made to the Equipment without the prior written approval of Daktronics.
    B. It is specifically agreed that the price of the Equipment is based upon the following limitation of liability. In no event shall Daktronics (including its subsidiaries, affiliates, officers, directors, employees, or agents) be liable for any claims asserting or based on (a) loss of use of the facility or equipment; lost business, revenues, or profits; loss of goodwill; failure or increased cost of operations; loss, damage or corruption of data; loss resulting from system or service failure, malfunction, incompatibility, or breaches in system security; or (b) any special, consequential, incidental or exemplary damages arising out of or in any way connected with the Equipment or otherwise, including but not limited to damages for lost profits, cost of substitute or replacement equipment, down time, injury to property or any damages or sums paid to third parties, even if Daktronics has been advised of the possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, tort or statutory duty, principles of indemnity or contribution, or otherwise
    C. In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.

  4. Assignment of Rights
    A. The Warranty contained herein extends only to the End User (which may be the Purchaser) of the Equipment and no attempt to extend the Warranty to any subsequent user-transferee of the Equipment shall be valid or enforceable without the express written consent of Daktronics.

  5. Governing Law; Election of Remedies
    A. The rights and obligations of the parties under this Warranty shall not be governed by the provisions of the United Nations Convention on Contracts for the International Sales of Goods of 1980. The parties consent to the application of the laws of the State of South Dakota to govern, interpret, and enforce each of the parties’ rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Warranty, without regard to conflict of law principles.
    B. Any dispute, controversy or claim arising from or related to this Warranty, the parties shall first attempt to settle through negotiations. In the event that no resolution is reached, then such dispute, controversy, or claim shall be resolved by final and binding arbitration under the Rules of Arbitration of the International Chamber of Commerce. The language of the arbitration shall be English. The place of the arbitration shall be Sioux Falls, SD. A single arbitrator selected by the parties shall preside over the proceeding. If a single arbitrator cannot be agreed upon by the parties, each party shall select an arbitrator, and those arbitrators shall confer and agree on the appointed arbitrator to adjudicate the arbitration. The arbitrator shall have the power to grant any provisional or final remedy or relief that it deems appropriate, including conservatory measures and an award of attorneys’ fees. The arbitrator shall make its decisions in accordance with applicable law. By agreeing to arbitration, the Parties do not intend to deprive any court of its jurisdiction to issue a pre-arbitral injunction, pre-arbitral attachment, or other order in aid of arbitration proceedings and the enforcement of any award. Without prejudice to such provisional remedies as may be available under the jurisdiction of a court, the arbitrator shall have full authority to grant provisional remedies and to direct the Parties to request that any court modify or vacate any temporary or preliminary relief issued by such court, and to award damages for the failure of any Party to respect the arbitrator’s orders to that effect.

  6. Availability of Extended Service Agreement
    A. For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on-site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services. For further information, contact Daktronics Customer Service at 1-800-DAKTRONics (1-800-325-8766).
    Additional Terms applicable to sales outside of the United States
    The following additional terms apply only where the installation site of the Equipment is located outside of the United States of America.
    1. In the event that the installation site of the Equipment is in a country other than the U.S.A., then, notwithstanding Section 5 of the Warranty, where the selling entity is the entity listed in Column 1, then the governing law of this Warranty is the law of the jurisdiction listed in the corresponding row in Column 2 without regard to its conflict of law principles. Furthermore, if the selling entity is an entity listed in Column 1, then the place of arbitration is listed in the corresponding row in Column 3.

Column 1 (Selling Entity)| Column 2 (Governing Law)| Column 3
(Location of Arbitration)
---|---|---
Daktronics, Inc.| The state of Illinois| Chicago, IL, U.S.A.
Daktronics Canada, Inc.| The Province of Ontario, Canada| Toronto, Ontario, Canada
Daktronics UK Ltd.| England and Wales| Bristol, UK
Daktronics GmbH| The Federal Republic of Germany| Wiesbaden, Germany
Daktronics Hong Kong Limited| Hong Kong, Special Administrative Region of the P.R.C.| Hong Kong SAR
Daktronics Shanghai Co., Ltd.| The Peoples Republic of China| Shanghai, P.R.C.
Daktronics France, SARL| France| Paris, France
Daktronics Japan, Inc.| Japan| Tokyo, Japan
Daktronics International Limited| Macau, Special Administrative Region of the P.R.C.| Macau SAR
Daktronics Australia Pad Ltd| Australia| Sydney, Australia
Daktronics Singapore Pte. Ltd| Singapore| Singapore
Daktronics Brazil LTDA| Brazil| Sao Paulo, Brazil
Daktronics Spain S.L.U.| Spain| Madrid, Spain
Daktronics Belgium N. V| Belgium| Kruibeke, Belgium
Daktronics Ireland Co. Ltd.| Ireland| Dublin, Ireland

DAKTRONICS - logoSL-02374 Rev 14 13 January 2020
Copyright © Daktronics, Inc.

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