dahua DHI-ASC2204B-S Access Controller User Guide

dahua DHI-ASC2204B-S Access Controller

Access Controller Quick Start Guide V1.0.1

This manual provides information on the installation and basic operations of the access controller, referred to as the Device.

Safety Instructions
The manual includes signal words that indicate the level of potential hazard. These signal words and their meanings are:

• DANGER: Indicates a high potential hazard which, if not avoided, will result in death or serious injury.
• WARNING: Indicates a medium or low potential which, if not avoided, could result in slight or moderate injury.
• CAUTION: Indicates a potential risk which, if avoided, could result in property damage, data loss, lower performance, or unpredictable result.
• TIPS NOTE: Provides methods to help you solve a problem or save you time; provides additional information as the emphasis and supplement to the text.

Revision History
The manual has undergone revisions over time. The latest version(V1.0.1) includes an added initialization process. The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s , use our CD-ROM, scan the QR code or visit our official website. All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.

Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as their face, fingerprints, and plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.

Important Safeguards and Warnings
This section covers proper handling of the Device, hazard , and prevention of property damage. Read carefully before using the Device, comply with the guidelines when using it, keep the manual safe for future reference.

Product Usage Instructions

To use the access controller, follow these steps:

1. Install the access controller according to the instructions provided in the manual.
2. Ensure that you are in compliance with your local privacy protection laws and regulations before collecting personal data of others.
3. Provide clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.
4. Refer to the manual for basic operations of the access controller.
5. Contact customer service for the latest program and supplementary documentation.

Foreword

General
This manual introduces the installation and basic operations of the access controller (hereinafter referred to as the “Device”).

Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.

result in death or serious injury.
WARNING| Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
CAUTION| Indicates a potential risk which, if not avoided, could result in property damage, data loss, lower performance, or unpredictable result.
TIPS| Provides methods to help you solve a problem or save you time.
NOTE| Provides additional information as the emphasis and supplement to the text.

Revision History

Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

• The manual is for reference only. Slight differences might be found between the manual and the product.
• We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual.
• The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
• All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
• There might be errors in the print or deviations in the description of the functions, operations and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
• Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks and company names in the manual are properties of their respective owners.
• Please visit our website, contact the supplier or customer service if any problems occur while using the device.
• If there is any uncertainty or controversy, we reserve the right of final explanation.

Important Safeguards and Warnings
This section introduces content covering the proper handling of the Device, hazard prevention, and prevention of property damage. Read carefully before using the Device, comply with the guidelines when using it, and keep the manual safe for future reference.

Transportation Requirement
Transport the Device under allowed humidity and temperature conditions.

Storage Requirement
Store the Device under allowed humidity and temperature conditions.

Installation Requirements
Warning

• Do not connect the power adapter to the Device while the adapter is powered on.
• Strictly comply with the local electric safety code and standards. Make sure the ambient voltage is stable and meets the power supply requirements of the Device.
• Do not connect the Device to two or more kinds of power supplies, to avoid damage to the Device.
• Improper use of the battery might result in a fire or explosion.
• Personnel working at heights must take all necessary measures to ensure personal safety including wearing a helmet and safety belts.
• Do not place the Device in a place exposed to sunlight or near heat sources.
• Keep the Device away from dampness, dust, and soot.
• Install the Device on a stable surface to prevent it from falling.
• Install the Device in a well-ventilated place, and do not block its ventilation.
• Use an adapter or cabinet power supply provided by the manufacturer.
• Use the power cords that are recommended for the region and conform to the rated power specifications.
• The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no higher than PS2. Please note that the power supply requirements are subject to the Device label.
• The device is a class I electrical appliance. Make sure that the power supply of the Device is connected to a power socket with protective earthing.

Operation Requirements

• Check whether the power supply is correct before use.
• Do not unplug the power cord on the side of the Device while the adapter is powered on.
• Operate the Device within the rated range of power input and output.
• Use the Device under allowed humidity and temperature conditions.
• Do not drop or splash liquid onto the Device, and make sure that there is no object filled with liquid on the device to prevent liquid from flowing into it.
• Do not disassemble the Device without professional instruction.

Overview

The Device is an access control panel which compensates video surveillance and visual intercom. It has neat and modern design with strong functionality, suitable for high-end commercial building, group properties and smart communities.

Dimensions
Two-door One-way Access Controller

Two-door Two-way/Four-door One-way Access Controller

Components
Two-door One-way Access Controller

Table 1-1 Component description (two-door one-way)

Two-door Two-way Access Controller

Figure 1-4 Components (two-door two-way)

Table 1-2 Component description (two-door two-way)

Table 1-3 Component description (four-door one-way)

Port
10/100 Mbps self-adaptive port, and it supports PoE power supply.

Indicator Light

• Power indicator light
  • Green: Working normally.
  • Red: Power anomaly.
  • Blue: Upgrading.
• Alarm indicator light
  • On: Alarm is triggered.
  • Off: Alarm is not triggered.
• Door lock Indicator light
  • On: Door lock is connected.
  • Off: Door lock is not connected.
• Card reader Indicator light
  • On: Card reader is connected.
  • Off: Card reader is not connected.

DIP Switch
Perform corresponding operation through DIP switch.

Means 1; means 0.

Figure 1-6 DIP switch (two-door one-way access controller)

• 1–4 are all 0, the Device starts normally after power-on.
• 1–4 are all 1, the Device enters to boot mode after power-on.
• 1 and 3 are 1, 2 and 4 are 0, the Device restores to factory defaults after restart.
• 2 and 4 are 1, 1 and 3 are 0, the Device restores to factory defaults after restart. But user information will be retained.

Figure 1-7 DIP switch (two-door two-way/four-door one-way access controller)

• 1–8 are all 0, the Device starts normally after power-on.
• 1–8 are all 1, the Device enters to boot mode after power-on.
• 1, 3, 5 and 7 are 1, 2, 4, 6 and 8 are 0, the Device restores to factory defaults after restart.
• 1, 2, 4, 6 and 8 are 1, 1, 3, 5 and 7 are 0, the Device restores to factory defaults after restart. But user information will be retained.

Restart
Insert a needle into the RESTART hole and press it to restart the Device.
Restart button is to restart the Device, rather than modifying configuration.

Installation

Cable Connection
Two-door One-way Access Controller

Figure 2-1 Cable connection (two-door one-way)

Two-door Two-way Access Controller

Figure 2-2 Cable connection (two-door two-way)

Four-door One-way Access Controller

Figure 2-3 Cable connection (four-door one-way)

Cable Connection of Alarm Input
The external alarm input port can be connected to smoke detectors, infrared detectors, and more.

Table 2-1 Cable connection of alarm input

the state of the door lock/unlock.
ALM1 external alarm links all doors to be normally open.
ALM2 external alarm links all doors to be normally closed.
Two-door two-way| 4-channel alarm input.| The external alarm can be linked to the state of the door lock/unlock.
ALM1–ALM2 external alarm links all doors to be normally open.
ALM3–ALM4 external alarm links all doors to be normally closed.
Four-door one-way| 1-channel alarm input.| When the external alarm is triggered, all the doors are normally open.

Cable Connection of Alarm Output
Internal or external alarm input triggers an alarm, and the alarm output device gives an alarm for 15 s.
There are two connection modes of alarm output. Select the connection mode depending on alarm device. For example, IPC can use mode 1, and sound and light device can use mode 2.
When two-door two-way access controllers are connected to the internal alarm output device, select NC/NO according to the normally open or normally closed state.

Table 2-2 Cable connection of alarm output

Tamper alarm output of No.1 door
entrance card reader.
| | NO2| ALM2 triggers alarm output.
Tamper alarm output of No.2 door entrance card reader.
| | COM2|
Two-door two-way| 2-channel external alarm output.| NO1| ALM1/ALM2 trigger alarm output.
| | COM1|
| | NO2| ALM3/ALM4 trigger alarm output.
| | COM2|
| 2-channel internal alarm output.| NC1| Tamper alarm output of No.1 door entrance and exit card readers.
Door contact timeout alarm and intrusion alarm of No.1 door.
| | COM1|
| | NO1|
| | NC2| Tamper alarm output of No.2 door entrance and exit card readers.
Door contact timeout alarm and intrusion alarm of No.2 door.
| | COM2|
| | NO2|
Four-door one-way| 1-channel alarm output.| NO| ALM triggers alarm output.
Door contact timeout alarm and intrusion alarm.
Tamper alarm output of card reader.
| | COM|

Cable Connection of Card Reader
One door only supports one type of card reader: RS-485 or Wiegand.
Table 2-3 Cable specification and length of card reader

Installing the Device
There are two installation methods.

• Directly fix the Device on wall with screws.
•  Install U-shaped guide rail (not provided) on wall, and then hang the Device to the guide rail.

Figure 2-4 Installation (1)

Figure 2-5 Installation (2)

• Fix the U-shaped guide rail on wall with screws.
• Buckle the upper back part of the Device into the U-shaped guide rail.
• Push up the buckle on the lower part of the Device until you hear a click sound.

Removing the Device
If the Device is installed with the second installation method, please refer to Figure 2-6 when you want remove the Device.
Use a screwdriver to press down the buckle firmly, and then bounce the buckle to remove the Device.

Figure 2-6 Dismantle the Device

SmartPSS AC Configuration

You can manage the Device through SmartPSS AC. This section mainly introduces quick configuration of devices. For details, refer to SmartPSS AC user manual.
The screenshots of Smart PSS AC client in this manual are only for reference, and might differ from the actual product.

Login

• Install the SmartPSS AC.
• Double-click , and then follow the instructions to finish the initialization and log in.

Initialization
Before initialization, make sure the device and the computer are on the same network.

• On the home page, select Device Manager, and then click Auto Search.

Figure 3-1 Auto search

• Enter a network segment range, and then click Search.
• Select the device and then click Initialization.
• Set the admin password, and then click Next.
  If you forget the password, use the DIP switch to restore factory defaults.

Figure 3-2 Set password

• Associate the phone number, and then click Next.
• Enter new IP, subnet mask and gateway.

Figure 3-3 Modify IP Address

• Click Finish.

Adding Devices
You need to add the Device to SmartPSS AC. You can add devices in batches by auto search or add devices individually.

Auto Search
We recommend you add devices by auto search when you need to add devices in batches on the same network segment, or when you know the network segment range instead of the exact IP address.

• Log in to SmartPSS AC.
• Click Device Manager at the lower left corner.

Figure 3-4 Devices

• Click Auto Search.

Figure 3-5 Auto search

Enter the network segment, and then click Search.

• Click Refresh to update device information.

• Select a device, click Modify IP to modify IP address of the Device.
  Select devices that you want to add to the SmartPSS AC, and then click Add.
  Enter the username and the login password to login.

• The username is admin and password is admin123 by default. We recommend you modify the password after login.

• After successful login, the device status displays Online. Otherwise, it displays Offline.

Manual Add
You can add devices manually. You need to know the IP addresses and domain names of the access controller that you want to add.

• Log in to SmartPSS AC.
• Click Device Manager at the lower left corner.
• Click Add on the Device Manager page

Figure 3-6 Manual add

Enter detailed information of the Device.

Table 3-1 Parameters

with installation area for easy identification.
Method to add| Select IP to add the Device through IP address.
IP| Enter IP address of the Device. It is 192.168.1.108 by default.
Port| Enter the port number of the Device. Default port number is 37777.
User Name, Password| Enter the username and password of the added device.
The username is admin and password is admin123 by default. It is recommended to modify the password after login.

• Click Add, and then you can see the added device on the Devices page.

After adding, SmartPSS AC logs in to the Device automatically. After successful login, the status displays Online. Otherwise, it displays Offline.

ConfigTool Configuration

ConfigTool is mainly used to configure and maintain the Device.
Do not use ConfigTool and SmartPSS AC at the same time, otherwise it may cause abnormal results when you searching for devices.

Initialization
Before initialization, make sure the Device and the computer are on the same network.
Search for the Device through the ConfigTool. 1) Double-click ConfigTool to open it.

• Click Search setting, enter the network segment range, and then click OK.
• Select the uninitialized device, and then click Initialize.

Figure 4-1 Search for the device

• Select uninitialized devices, and then click Initialize. Click OK.
• The system starts initialization.  indicates initialization success, indicates  initialization failed.
• Click Finish.

Adding Devices
You can add one or multiple devices according to your actual needs. This sections uses manually adding the Device by IP address as an example.
Make sure that the Device and the PC where the ConfigTool is installed are connected; otherwise the tool cannot find the Device.

• Click
• Click Manual Add.
• Select IP Address from Add Type list.

Figure 4-2 Manual add

• Set the device parameters.

Table 4-1 Manual add parameters

default.
Username| The username and password for login to the Device.
Password
Port| The port number of the Device.

• Click OK.
• The newly added device displays in the device list.

Configuring Access Controller
The screenshots and parameters might be different depending on the device types and models.

• Click   on the main menu.
• Click the access controller that you want to configure in the device list, and then click Get Device Info.
• (Optional) If the Login page shows, enter the username and password, and then click OK.
• Set access controller parameters.

Figure 4-3 Configure access controller

Table 4-2 Access controller parameters

No Convert by default. When the card reading result does not match the actual card No., select Byte Revert or HIDpro C o n v e r t.

Byte R e v e r t : When access controller works with third-party readers, and the card number read by the card reader is in the reverse order from the actual card number. For example, the card number read by the card reader is hexadecimal 12345678 while the actual card number is hexadecimal 78563412, and you can select Byte R e v e r t.

HIDpro C o n v e r t : When access controller works with HID Wiegand readers, and the card number read by the card reader does match the actual card number, you can select HIDpro Revert to match them. For example, the card number read by the card reader is hexadecimal 1BAB96 while the actual card number is hexadecimal 78123456,

TCP Port| Modify TCP port number of the Device.
SysLog| Click Get to select a storage path for system logs.
CommPort| Select the reader to set bitrate and enable OSDP.
Bitrate| If card reading is slow, you can increase bitrate. It is 9600 by default.
OSDPEnable| When access controller works with third-party readers through ODSP protocol, enable ODSP.

• (Optional) Click Apply to, select the devices that you need to apply the configured parameters to, and then click Config.
  indicates application success ; indicates application failed. You can click them to view details.

Appendix 1: Cybersecurity Recommendations

Mandatory actions to be taken for basic device network security:

1. Use Strong Passwords
   Please refer to the following suggestions to set passwords:

2. The length should not be less than 8 characters.

3. Include at least two types of characters; character types include upper and lower case letters, numbers and symbols.

4. Do not contain the account name or the account name in reverse order.

5. Do not use continuous characters, such as 123, abc, etc.

6. Do not use overlapped characters, such as 111, aaa, etc.

7. Update Firmware and Client Software in Time

8. According to the standard procedure in Tech-industry, we recommend to keep your device (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the device is connected to the public network, it is recommended to enable the “auto-check for updates” function to obtain timely information of firmware updates released by the manufacturer.

9. We suggest that you download and use the latest version of client software.

“Nice to have” recommendations to improve your device network security:

1. Physical Protection
   We suggest that you perform physical protection to device, especially storage devices. For example, place the device in a special computer room and cabinet, and implement well-done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable device (such as USB flash disk, serial port), etc.

2. Change Passwords Regularly
   We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.

3. Set and Update Passwords Reset Information Timely
   The device supports password reset function. Please set up related information for password reset in time, including the end user’s mailbox and password protection questions. If the information changes, please modify it in time. When setting password protection questions, it is suggested not to use those that can be easily guessed.

4. Enable Account Lock
   The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked.

5. Change Default HTTP and Other Service Ports
   We suggest you to change default HTTP and other service ports into any set of numbers between 1024–65535, reducing the risk of outsiders being able to guess which ports you are using.

6. Enable HTTPS
   We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel.

7. MAC Address Binding
   We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing.

8. Assign Accounts and Privileges Reasonably
   According to business and management requirements, reasonably add users and assign a minimum set of permissions to them.

9. Disable Unnecessary Services and Choose Secure Modes
   If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks.
   If necessary, it is highly recommended that you use safe modes, including but not limited to the following services:

10. SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication passwords.

11. SMTP: Choose TLS to access mailbox server.

12. FTP: Choose SFTP, and set up strong passwords.

13. AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.

14. Audio and Video Encrypted Transmission
    If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission.
    Reminder: encrypted transmission will cause some loss in transmission efficiency.

15. Secure Auditing

16. Check online users: we suggest that you check online users regularly to see if the device is logged in without authorization.

17. Check device log: By viewing the logs, you can know the IP addresses that were used to log in to your devices and their key operations.

18. Network Log
    Due to the limited storage capacity of the device, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing.

19. Construct a Safe Network Environment
    In order to better ensure the safety of device and reduce potential cyber risks, we recommend:

20. Disable the port mapping function of the router to avoid direct access to the intranet devices from external network.

21. The network should be partitioned and isolated according to the actual network needs. If there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect.

22. Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks.

23. Enable IP/MAC address filtering function to limit the range of hosts allowed to access the device.

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