WISENET ANO,ANV Series Network Camera User Manual

June 4, 2024
WISeNeT

WISENET logo NETWORK CAMERA
User Manual
ANO-L6012R/ANO-L6022R
ANO-L7012R/ANO-L7022R
ANV-L6012R/ANV-L7012R

Network Camera
Copyright
©2021 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of the trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademarks of their respective company.
Restriction
The copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed, or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes its best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Techwin reserves the right to change the contents of this document without prior notice.
※ Design and specifications are subject to change without prior notice.
※ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent damage from information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

Overview

IMPORTANT SAFETY INSTRUCTIONS

  1. Read these instructions.

  2. Keep these instructions.

  3. Heed all warnings.

  4. Follow all instructions.

  5. Do not use this apparatus near water.

  6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
    (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants, or oil constituents as they may deform or cause damage to the product.)

  7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  11. Only use attachments/ accessories specified by the manufacturer.

  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/
    apparatus combination to avoid injury from tip-over. ****

  13. Unplug this apparatus during lightning storms or when unused for long periods of time.

  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

  15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated from PoE 0.14A. (ANO-L6012R/L6022R, ANV-L6012R)

  16. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated from PoE 0.16A. (ANO-L7012R/L7022R, ANV-L7012R)

  17. This product is intended to be supplied by isolation power.

  18. If you use excessive force when installing the product, the camera may be damaged and malfunction.
    If you forcibly install the product using non-compliant tools, the product may be damaged.

  19. Do not install the product in a place where chemical substances or oil mist exist or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table.
    This may cause damage to the product.

  20. When installing the product, be careful not to allow the surface of the product to be stained with chemical substances.
    Some chemical solvents such as cleaners or adhesives may cause serious damage to the product’s surface.

  21. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed.
    Install the product by referring to “Installation & connection” in the user manual.

  22. Installing or using the product in water can cause serious damage to the product.

  23. Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the video.

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.
CAUTION

CAUTION CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with the arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Class I construction
An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.
Battery
Batteries(battery packs or batteries installed) shall not be exposed to excessive heat such as sunshine, fire, or the like.
The battery cannot be replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defective. And please call a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of an approved agency employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
Please use the input power with just one camera and other devices must not be connected.
When a new product box is opened (or during the initial use of the product), moisture might build up on the glass of the camera. The built-up moisture disappears naturally within a few hours after being powered on.
The ITE is to be connected only to PoE networks without routing to the outside plant.
The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802.3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1 or PS2 as defined in UL62368-1.
Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102.
As such, associated Ethernet wiring shall be limited to inside the building.
Please read the following recommended safety precautions carefully.

  • Do not place this apparatus on an uneven surface.
  • Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.
  • Do not place this apparatus near conductive material.
  • Do not attempt to service this apparatus yourself.
  • Do not place a glass of water on the product.
  • Do not install near any magnetic sources.
  • Do not block any ventilation openings.
  • Do not place heavy items on the product.
  • Please wear protective gloves when installing/removing the camera.
    The high temperature of the product surface may cause a burn.

User’s Manual is a guidebook for how to use the products.
The meaning of the symbols is shown below.

  • Reference: In case of providing information for helping of product’s usages
  • Notice: If there’s any possibility to occur any damage to the goods and humans caused by not following the instruction

※ Please read this manual for safety before using goods and keep them in a safe place.
We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you separately purchase.
In particular installation environments, there might be interference in radio communications.
When the interference of electromagnetic waves occurs between the product and the radio communication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.

WARNING
To prevent damage that may be caused by IR LED, don’t stare at the operating lamp.
For the below models only.
ANO-L6012R/ANO-L6022R
ANO-L7012R/ANO-L7022R
ANV-L6012R/ANV-L7012R

Risk Group 1
WARNING IR emitted from this product.
Do not stare at the operating lamp.
Product tested against IEC 62471
RECOMMENDED PC SPECIFICATIONS

  • CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
  • RAM: 8G or higher
  • Recommended browser: Chrome
  • Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium-based)
  • Supported OS: Windows, Mac, Linux, Android, iOS, Chrome
  • Verification environment
    – Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later
    – Mac 10.13/14: Safari version 11.0.1 or later

※ The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.
RECOMMENDED MICRO SD/SDHC/SDXC CARD SPECIFICATIONS

  • Recommended capacity
    ANO-L6012R/6022R, ANV-L6012R :16GB ~ 32GB (MLC type required)
    ANO-L6012R/6022R, ANV-L6012R :16GB ~ 128GB (MLC type required)

  • Recommended Manufacturers: SanDisk, Transcend

  • Product Type: High endurance

  • The compatibility varies depending on the card manufacturers and types.

WHAT’S INCLUDED (ANO-L6012R/L6022R/L7012R/L7022R)
Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description
Camera 1
Quick Guide 1
Template 1 Product installation guide
RJ45 waterproof accessory 1 Used to install in humid places
Moisture absorbent (Card type) 1 Attached when installed.

Use installation screws of at least M4, and L30 for the installation of this product.
WHAT’S INCLUDED (ANV-L6012R/L7012R)
Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

WISENET ANO ANV Series Network Camera - Fig 6| Camera| 1|
| Quick Guide| 1|
| Template| 1| Product installation guide
| Torx L wrench| 1| Used for the assembly and disassembly of dome covers
| Moisture absorbent (Card type)| 1| Attached when installed.
| Mount plate| 1| This is used to place the camera on a mount separately sold.
| Machine Screws| 2| Used for assembling the dome case when installing the product on the pipe, wall mount, etc., or blocking a hole.
| Cable bushing| 1| Used to connect the LAN cable with a diameter of Ø7~8.5.

Use installation screws of at least M4, and L30 for the installation of this product.
OPTIONAL ACCESSORIES FOR INSTALLATION
For your easier installation, you can purchase appropriate optional accessories available.

Model name Back Box Others
ANV-L6012R/L7012R SBV-120GW SBP-122HMW (Hanging Mount)

SBP-300WMW1 (Wall Mount)
SBP-300PMW1 (Pole Mount)
SBP-300KMW1 (Corner Mount)
SBP-300CMW (Ceiling Mount)
SBP-300LMW (Parapet Mount)
SBP-300BW (Wall Mount Base)
SBP-300NBW (Installation Box)

※ ANO-L6012R/L6022R/L7012R/L7022R can be installed directly only.
AT A GLANCE (ANO-L6012R/L6022R/L7012R/L7022R)
Appearance

Item Description
1. Micro SD card slot (Internal space of the product) This is a slot in

which you can insert a Micro SD card.
2. Reset the button| The button restores all camera settings to the factory default.
Press and hold for about 5 seconds to reboot the system.
If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask,
Gateway, etc., before you can connect to the network.
3. PoE connector| Supply power through the Ethernet cable and connect to the network.

AT A GLANCE (ANV-L6012R/L7012R)
Appearance

Item Description
1. Dome cover The case cover is used to protect the lens and the main

unit.
2. Camera Case| The housing part covers the camera body.

Components

WISENET ANO ANV Series Network Camera - Fig 16

Item Description
1. Illumination Sensor Detects incoming light to control the IR LED.
2. Lens Lens for the camera.
3. IR LED These infrared LEDs are controlled by the illumination sensor.
4. Reset button The button restores all camera settings to the factory

default.
Press and hold for about 5 seconds to reboot the system.
If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask,
Gateway, etc., before you can connect to the network.
5. Micro SD card slot| This is a slot in which you can insert a Micro SD card.
6. PoE port| Supply power through the Ethernet cable and connect to the network.

Installation & connection

INSTALLATION (ANO-L6012R/L6022R/L7012R/L7022R)
This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of the eaves to prevent the cable from being externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera:

  • It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

  • Stuck-in or peeled-off cables can cause damage to the product or a fire.

  • For safety purposes, keep anyone else away from the installation site.
    And put aside personal belongings from the site, just in case.

  • For the manual variable focal lens camera, features such as focus and zoom should be adjusted before installation.
    When adjusting these, be sure to prevent foreign substances from becoming attached.

Installation

  1. Attach the installation template to the desired location, and drill holes by following the template.
  2. Insert and fasten 3 tapping screws into 3 holes to secure the camera.
  3. Connect the appropriate cables with camera terminals.
  4. Adjust the orientation of the camera using a Phillips screwdriver.

When you adjust the camera position using a bracket, please loosen the bracket screw, adjust the camera, and tighten it. If you attempt to adjust it forcibly while the screw is tight, it may result in a scratch or other problems.
How to connect the RJ45 waterproof cable to a LAN cable

  1. Insert it through the arrow direction.WISENET ANO ANV Series Network Camera - Fig 20

  2. Connect the LAN connector (male) to the cable.WISENET ANO ANV Series Network Camera - Fig 21

  3. Connect the RJ45 modular jack (female) to the RJ45 connector (male).
    Please, keep each of the parts separated.WISENET ANO ANV Series Network
Camera - Fig 22

  4. Assemble by rotating the RJ45 modular jack (female) and the RJ45 protection cover clockwise (Follow the arrow).WISENET ANO ANV Series Network Camera - Fig 2.3

  5. Assemble by rotating the RJ45 protection cover and back cover clockwise (Follow the arrow).
    When the back cover is assembled, the cable waterproof gasket is tightly attached to the cable to make it waterproof.WISENET ANO ANV Series Network
Camera - Fig 23

You must fully assemble it to rotate the back cover up to the end of the screw thread of the RJ45 connector.
Outdoor installation
When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (which can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

  1. Connect the PoE cable.
  2. Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

WISENET ANO ANV Series Network Camera - Fig 24

  • If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.
  • Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Hallway view
The camera can be rotated to enlarge the vertical monitoring area to an aspect ratio of 9:16, making it suitable for narrow corridors and passageways.

  • Rotate both the camera body and the front cover.

WISENET ANO ANV Series Network Camera - Fig 25

INSTALLATION (ANV-L6012R/L7012R)

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of the eaves to prevent the cable from being externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera:

  • It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

  • Stuck-in or peeled-off cables can cause damage to the product or a fire.

  • For safety purposes, keep anyone else away from the installation site.
    And put aside personal belongings from the site, just in case.

  • For the manual variable focal lens camera, features such as focus and zoom should be adjusted before installation.
    When adjusting these, be sure to prevent foreign substances from becoming attached.

Disassembling

  1. Remove the dome cover by loosening the fastening bolts by turning them counterclockwise using the supplied Torx L wrench.

Installation

  1. Attach the installation template to the desired location, and drill holes by following the template.

  2. Using 2 tapping screws, fix the camera at 2 holes drilled with a template.
    ♦ Set the <⇑> mark imprinted on the camera to face the direction of camera monitoring.

  3. Connect and arrange the necessary cables lest they should be damaged or twisted while installing the camera.

  4. Adjust the lens in the desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 13)

  5. Close the dome cover.
    ♦ Tighten the fastening bolts tightly using the Torx L wrench to prevent water leakage.

Connecting the LAN cable

  1. Remove the dome cover and the case.

  2. Pull off the cable bushing at the bottom as shown in the figure.
    ♦ Use an appropriate cable bushing for the LAN cable to be connected.
    – Basic camera: Use the cable with a diameter of Ø5~6.5.
    – Components provided: Use the cable with a diameter of Ø7~8.5.

  3. Insert the LAN cable through the hole that was formed by removing the protruded part in step 2.

  4. Remove the sheath with a cable cutter, and align the cables.

  5. Connect the LAN cable with a LAN connector, and insert it into the LAN tool.

  6. Connect the finished cable to the PoE port.

Adjusting the monitoring direction for the camera (ANV-L6012R/L7012R)

WISENET ANO ANV Series Network Camera - Fig 31

■ Adjusting the monitoring direction
You can adjust the camera direction only when the camera is fixed on the ceiling.
Where rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation.

  • The effective range of the pan is a total of 350 degrees.
  • The effective range of rotation is a total of 355 degrees.
  • The effective range of tilt is a total of 67 degrees.
     The image can be covered up by the camera case depending on the angle.

■ Methods of adjustment

  1. After installing the camera, adjust the panning angle in consideration of the monitoring direction.
  2. Set the horizontal angle so that the image is not reversed.
  3. Adjust the tilt angle so that the camera faces toward the monitoring object.

INSERTING/REMOVING A MICRO SD CARD

  • Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated.
  • Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.
  • When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.
  • Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.

Inserting a Micro SD Memory Card (ANO-L6012R/L6022R/L7012R/L7022R)

  1. Turn the front cover to the UNLOCK [ ] direction.WISENET ANO ANV Series Network Camera - Fig 32
  2. Pull and separate the front cover.WISENET ANO ANV Series Network Camera - Fig 33
  3. Insert a Micro SD card in the arrow direction shown in the figure.WISENET ANO ANV Series Network Camera - Fig 34

Inserting a Micro SD Memory Card (ANV-L6012R/L7012R)

  1. Separate the Dome cover of the camera.
  2. Insert a Micro SD card in the arrow direction shown in the figure.

WISENET ANO ANV Series Network Camera - Fig 35

Removing a Micro SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

<ANO-L6012R/L6022R/L7012R/L7022R> <ANV-L6012R/L7012R>

WISENET ANO ANV Series Network Camera - Fig 36| WISENET ANO ANV Series Network Camera - Fig 37

  • Before removing the Micro SD card, in <Setup ( )>--, set the device to and press the [Apply] button and turn the camera off.
  • If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or damaged.

POWERING AND NETWORKING
Connect your PoE device to the camera.

<ANO-L6012R/L6022R/L7012R/L7022R> <ANV-L6012R/L7012R>

WISENET ANO ANV Series Network Camera - Fig 38| WISENET ANO ANV Series Network Camera - Fig 39

  • Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.
  • Use PoE (Power over Ethernet) equipment that supports the IEEE802.3af standard.

Network Cable Specification

Item Contents Remark
Connector RJ45
Ethernet 10/100BASE-T 10/100 Mbps
Cable Category 5e
Max Distance 100 m DC Resistance ≤ 0.125 Ω/m
PoE Support IEEE 802.3af
  •  If you use a cable other than Category 5e standards, 100m of transmission distance is not guaranteed.

Network connection and setup

You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC on the LAN

  1. Launch an Internet browser on the local PC.
  2. Enter the IP address of the camera in the address bar of the browser.

WISENET ANO ANV Series Network Camera - Fig 40

  • A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
    In this case, to resolve the problem, contact your network administrator.

  • By factory default, the IP address will be assigned from the DHCP server automatically.
    If there is no DHCP server available, the IP address will be set to 192.168.1.100.
    To change the IP address, use the Device Manager.
    For further details on Device Manager use, refer to “Using Device Manager”. (Page 17)

CONNECTING THE CAMERA DIRECTLY TO A DHCP-BASED DSL/CABLE MODEM

WISENET ANO ANV Series Network Camera - Fig 41

  1. Connect the user’s PC directly with the network camera.
  2. Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera.
  3. Use the Internet browser to connect to the web viewer.
  4. Move to the [Setup] page.
  5. Move to [Network] – [DDNS] and configure the DDNS settings.
  6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].
  7. Connect the camera, which was removed from your PC, directly to the modem.
  8. Restart the camera.
  • For information on how to set DDNS, refer to the online help of Web Viewer.
  • For information on how to set the IP format, refer to the online help of Web Viewer.

USING DEVICE MANAGER

  • The device manager program can be downloaded from the - menu on the Hanwha Techwin website ( http://www.hanwha-security.com).
  • More instructions on Device Manager can be found in the menu on the main page.

AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where the device manager is installed, you can find the network camera by using the search function.

  1. Click on the main page of the device manager.
  2. Check the camera from the list.
    • Check the MAC address on the sticker attached to the camera.

CONFIGURING IP ADDRESS
If you want to change the camera network setting, the sign must be displayed at . Click on the main page to log in.
Configuring Static IP
Manually insert and configure IP address & port information.

  1. Click the camera from the list that you want the change the IP setting.

  2. Click on the main page of the device manager.

  3. Select .
    • IP information of the camera will be displayed as previously set.

  4. Fill in IP & Port related categories.

WISENET ANO ANV Series Network Camera - Fig 42

If not using a Broadband Router
For setting , , and , contact your network administrator.

  • HTTP Port: Used to access the camera using the Internet browser, defaulted to 80.
  • RTSP Port: A port that controls real-time streaming. The initial value is 554.

If using a Broadband Router

  • IP Address: Enter an address falling in the IP range provided by the Broadband Router.
    ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254

  • Subnet Mask: The of the Broadband Router will be the of the camera.

  • Gateway: The of the Broadband Router will be the of the camera.

WISENET ANO ANV Series Network Camera - Fig 43

  • The settings may differ depending on the connected Broadband Router model.
    For more information, refer to the user manual of the applicable router.

  • For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 19)

If the Broadband Router has more than one camera connected
Configure the IP-related settings and the Port-related settings distinctly with each other.
ex)

Category Camera #1 Camera #2
IP related settings IP Address

Subnet Mask
Gateway| 192.168.1.100
255.255.255.0
192.168.1.1| 192.168.1.101
255.255.255.0
192.168.1.1
Port related settings| HTTP Port
RTSP Port| 8080
554| 8081
555

5. Click the [Apply] Button.
6. If the success message is displayed, click [OK].
Configuring Dynamic IP
Receive IP address from DHCP

  • Example of the Dynamic IP environment
    – If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server
    – If connecting the camera directly to the modem using the DHCP protocols
    – If IPs are assigned by the internal DHCP server via the LAN
  1. Click the camera from the list that you want to change the IP setting.
  2. Click on the main page of the device manager.
  3. Select <Obtain an IP address automatically (DHCP)>.
  4. Click the [Apply] button.
  5. If the success message is displayed, click [OK].

WISENET ANO ANV Series Network Camera - Fig 44

MANUALLY REGISTERING CAMERA
If the camera cannot be found using the search function, the camera can be registered remotely by manually inserting IP information, if the camera is connected to the external network.

  1. Click at the main page of device manager.
  2. Insert the range of IP addresses that you search
  3. Select the of the camera that you register, and insert the HTTP port, ID, and password.
  4. Click the [Register] button.
  5. Check if the camera is registered.
    • Check the MAC address on the sticker attached to the camera.

WISENET ANO ANV Series Network Camera - Fig 45

AUTOMATICALLY CONFIGURING IP

  1. Click the camera from the list that you want to automatically configure the IP.

  2. Click < + > at the main page of device manager.
    • Equipment Setting menu appears.

  3. At the menu, click .

  4. Click [Close] button.

WISENET ANO ANV Series Network Camera - Fig 46

PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.
Manual Port Range Forwarding

  1. From the Setup menu of the Broadband Router, select <Applications & Gaming> – .
    For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.

  2. Select and for each connected camera to the Broadband Router.
    The number of each port to be configured to the IP router should be set according to the port number designated in – <IP & Port> on the camera web viewer.

  3. When done, click [Save Settings].
    Your settings will be saved.

WISENET ANO ANV Series Network Camera - Fig 47

  • Port forwarding setting is an example of setting CISCO IP routers.
  • The settings may differ depending on the connected Broadband Router model.
    For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

  • You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.
  • A user can change each port using the camera setting screen.
    When Camera1 and Camera2 are connected to a router :

WISENET ANO ANV Series Network Camera - Fig 48

  • Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function.
    After connecting the network camera, select the checkbox from the menu <Quick connect> in in “Settings -> Network -> DDNS”.

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

  1. Run device manager.
    It will scan for connected cameras and display them as a list.

  2. Double-click a camera to access it.
    The Internet browser starts and connects to the camera.

  • Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.

CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET
On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL.

  1. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.
  2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar.
    ex) http://ddns.hanwha-security.com/ID

Web viewer

CONNECTING TO THE CAMERA
Normally, you would

  1. Launch the Internet browser.
  2. Type the IP address of the camera in the address bar.
    ex) • IP address (IPv4): 192.168.1.100 http://192.168.1.100
    – the Login dialog should appear.
    • IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111 http://[2001:230:abcd:ffff:0000:0000:ffff:1111]
    – the Login dialog should appear.

WISENET ANO ANV Series Network Camera - Fig 49

If the HTTP port is other than 80

  1. Launch the Internet browser.
  2. Type the IP address and HTTP port number of the camera in the address bar.
    ex) IP address : 192.168.1.100:HTTP Port number(8080) http://192.168.1.100:8080
    – the Login dialog should appear.

Using URL

  1. Launch the Internet browser.
  2. Type the DDNS URL of the camera in the address bar.
    ex) URL address : http://ddns.hanwha-security.com/ID
    – the Login dialog should appear.
  • A network connection is disabled in the LAN-only environment.

Connecting via UPnP

  1. Run the client or operating system in support of the UPnP protocol.
  2. Click the camera name for search.
    In the Windows operating system, click the camera name searched from the network menu.
    – The login window is displayed.

Connecting via Bonjour

  1. Run the client or operating system in support of the Bonjour protocol.
  2. Click the camera name for search.
    In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.
    – The login window is displayed.

To check the DDNS address
If the camera is connected directly to the DHCP cable modem or DSL modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server.
If this is the case, you will not be informed of the IP address changed by DDNS.
Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device.
To register your device to the server, visit http://ddns.hanwha- security.com and register your device first, and then set the Web Viewer’s

to , as well as providing that had been used for DDNS registration. **PASSWORD SETTING ** When you access the product for the first time, you must register the login password.
  • For a new password with 8 to 9 digits, you must use at least 3 of the following: uppercase/lowercase letters, numbers, and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned.
    – Special characters are allowed. : ~`!@#$%^&*()_-+={} []|\;:‘“<>.,?/

  • Space is not allowed for passwords.

  • For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords.

  • If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a memo pad or memorizing it.

WISENET ANO ANV Series Network Camera - Fig 50

LOGIN
Whenever you access the camera, the login window appears.
Enter the User ID and password to access the camera.

  1. Enter “admin” in the input box.
    The administrator ID, “the admin”, is fixed and can not be changed.

  2. Enter the password in the input field.

  3. Click [Sign in].
    If you have logged in successfully, you will the Live Viewer screen.

  • When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted.
  • You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

WISENET ANO ANV Series Network Camera - Fig 51

CAMERA WEB VIEWER SETUP

  1. Click the [Setup ( )] icon.
  2. The Settings window appears.
  3. You can configure settings for the camera’s basic information, video, network, event, analysis, and system over the network.
  4. Click <Help ( )> to view detailed descriptions of each function.

Appendix

TROUBLESHOOTING

PROBLEM SOLUTION

No video is displayed when accessing
the plug-in free web viewer on Safari
via HTTPS.| On the authentication popup window prompted when initially accessing HTTPS, click “View
Authentication Certificate” and select the “Always trust when connecting to the designated web viewer IP” check box.
If the web viewer continues failing to display a video after you select “Next” on the message window below, press the command key + Q to exit the Safari browser, access it again, and follow the procedures stated above.
I can’t access the camera from a web
browser.| Check to make sure that the camera’s Network settings are appropriate.
Check to make sure that all network cables have been connected properly.
If connected using DHCP, verify that the camera is able to acquire dynamic IP addresses without any problem.
If the camera is connected to a Broadband Router, verify that port forwarding is properly configured.
The viewer got disconnected during
monitoring.| Connected Viewers become disconnected upon any change to camera or network configurations.
Check all network connections.
No video is displayed when I newly
access the web viewer or connect
streaming to the client.| The maximum number of profiles available is 3.
The connection may be lost if you use 4 or more profiles.
Example) If you access MJPEG, H.264, and H.264(Profiles with Different Settings) and then access with a different profile, the connection will be lost.
The camera connected to the network
is not detected in the Device Manager
program.| Turn off the firewall settings on your PC and then search the camera again.
Images overlap.| Check whether two or more cameras are set to a single multicast address instead of different
addresses. If a single address is used for multiple cameras, the images may overlap.
No image appears.| If the transmission method is set to multicast, check whether there is a router that supports
multicast in the LAN the camera is connected to.
The file is not transferred to the email
even if a motion detection event is
generated with
set to in the page.| Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The should be set to .
C.  Check if the option of menu is checked to use.
Cannot record into the Micro SD card.| Check if the memory card is defective.
When replacing the Micro SD card, it must be done while the power is disconnected from the product.
A Micro SD card is inserted but the
camera does not operate properly.| Check if the Micro SD card is inserted in the proper direction. The operation of a Micro SD card that
is formatted by other devices is not guaranteed with this camera unit.
Format the Micro SD card again in   menu.

Any changes or modifications in the construction of this device that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Hanwha Techwin cares for the environment at all product manufacturing stages and is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Hanwha Techwin’s devotion to creating environmentally friendly products and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
**(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product**
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

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References

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