Iomega 33471 StorCenter Pro NAS 450r Server Quick Start Guide

Iomega 33471 StorCenter Pro NAS 450r Server

Quick Install

1. Use the included network cable to connect the StorCenter Pro to a network hub or switch.

2. Plug the StorCenter Pro into an uninterruptible power supply (UPS).

3. Power on the StorCenter Pro using the power button on the front panel.

4. Insert the Solutions CD. If the CD menu does not launch automatically, double-click the CD icon, then double-click the Start icon.

5. Click on the Discovery Tool Pro Software button to run the software.
   NOTE: The client computer must be on the same subnet or network segment as the StorCenter Pro.

6. The Iomega Discovery Tool Pro software will list all Iomega StorCenter Pro servers on your network segment. Select the StorCenter Pro you would like to configure from the Discovery window, then click the Manage button. Refer to the software help for information on configuration options.

7. Log into the StorCenter Pro. If you are logging in for the first time, the username is Administrator and the password is ADMIN.

Hard Drive Replacement

Hot-Swappable Hard Drive Replacement
Thank you for purchasing an Iomega® StorCenter™ Pro appliance. Your StorCenter Pro has hot-swappable hard drives for increased data accessibility and ease of maintenance. To enhance your experience with your StorCenter Pro, it is very important to become familiar with the basics of drive handling.

During Normal Operation

Always

Back up the StorCenter Pro
As with any computer hardware or peripheral, it is highly recommended that you back up your StorCenter Pro regularly. A backup can be performed either directly through the SCSI port (some StorCenter Pro models) or over a TCP/IP network.

Use an Uninterruptible Power Supply (UPS)
To protect your StorCenter Pro against power loss and/or power surges, an external UPS device is recommended.

Have a spare StorCenter Pro hot-swappable hard drive available
The StorCenter Pro has been designed to allow a single hard drive to be replaced during normal operation. As a result, Iomega recommends that you have a spare hard drive available in the event of a hard drive failure. This will permit a faster return to normal performance speeds.

Enable email alert notifications
The StorCenter Pro has been designed with an email alert notification system. During the initial device setup, specify the administrator’s email address and an appropriate SMTP server.

In the Event of a Hard Drive Failure

Always

Verify the failed hard drive number
Before removing a hard drive, verify the location of the failed drive by checking email notifications, administration UI alerts and logs, and the status LEDs on the front of the StorCenter Pro. If an additional functioning drive (other than the failed drive) is removed, data loss will result!

Never

Remove more than one hard drive at a time
In RAID 1 and RAID 5 data protection modes, your Iomega StorCenter Pro can continue operating after a single drive failure. Do NOT remove any other drives while there is a failed drive in the system or while the replacement drive is being restored.

Insert a spare hot-swappable hard drive until the StorCenter Pro operating system shows the missing drive
When a hard drive is removed, the system may take a few minutes to recognize the removal. Do NOT insert a replacement drive until the Iomega StorCenter Pro has recognized the drive removal. The StorCenter Pro will notify you of a hard drive removal through a notification email, a flashing LED sequence on the front of the StorCenter Pro, or the graphical user interface (GUI).

Interrupt the system rebuild process
After inserting the replacement drive, you MUST allow the RAID volume to restore. An active restoration is
indicated by either a flashing power/status LED in conjunction with continuous hard drive activity, or by
continuous independent hard drive activity. During this process, do NOT remove any of the hard drives or
power down the StorCenter Pro. This process may take many hours depending on the capacity of the RAID
volume and the amount of data that is being restored.

Replacing the OS Drive

Your Iomega StorCenter Pro has an Operating System (OS) that resides on the first drive. In addition, a mirrored copy of the OS has been created on the second drive. Your StorCenter Pro has been configured (RAID 1) so that you can lose any single drive, including an OS drive, and the system will remain operational. In the event of failure of an OS drive, you do not need to shut down your system.

Simply remove the failed drive from the system and wait for the system to indicate a successful removal. Insert the replacement drive and wait for the system to restore the OS as well as any RAID volumes that were configured on the original drive. It is very important that the system is NOT shut down and that no other drives are removed until this restoration is complete. Failure to follow these steps could result in system failure and loss of data! For more information on all of the above items, please refer to the user’s manual located on the Solutions CD.

Recovering the StorCenter Pro from the Recovery DVD

CAUTION! This utility will restore the StorCenter Pro to its original factory state. All data may be lost! Make sure your data is backed up before proceeding.

1. Connect a monitor, USB keyboard, and a USB DVD drive to the Iomega StorCenter Pro.
2. Insert the StorCenter Pro Recovery disc into the DVD drive and boot the StorCenter Pro from the recovery DVD.
3. The StorCenter Pro Recovery utility will run automatically. Follow the on-screen instructions.
4. Allow the StorCenter Pro to finish the automated rebuild process. The StorCenter Pro will restart several times during this process. Do NOT disturb or shut down the StorCenter Pro during this process. The StorCenter Pro will shut down automatically when the rebuild is complete.

Troubleshooting

Enabling eTrust

The StorCenter Pro ships with a full version of Computer Associates eTrust Antivirus software preinstalled; however, the software is disabled by default. As with other third-party applications, enabling eTrust may degrade system performance.

To enable the eTrust software:

1. Log into the StorCenter Pro as an administrator using Terminal Services.
2. Right-click on the eTrust icon in the Task Bar.
3. Select either Monitor Outgoing Files Only or Monitor Outgoing and Incoming Files.
   NOTE! See the eTrust Help System for more information on configuring eTrust.

Updating the StorCenter Pro

Iomega does NOT recommend the installation of Microsoft Service Packs on the StorCenter Pro. Installing Service Packs may impact the performance of the StorCenter Pro and may prevent the StorCenter Pro from starting up. We recommend that each Critical Update and Security Patch be evaluated on a case- by-case basis as needed for your network environment. These updates and patches are tested by Microsoft and should be supported by the StorCenter Pro. Iomega strongly recommends that you back up your data and shut down any running applications on your StorCenter Pro before performing any software installation or update. Iomega also recommends loading any required files to the StorCenter Pro and installing them through Terminal Services. Please see the Microsoft Updates website for additional information and recommendations on installing updates. Iomega will test and provide any necessary patches and updates to our customers on a periodic basis. Please check the Iomega website for a list of current updates.

The Power LED Indicates that the StorCenter Pro is Booting for More than 10 Minutes
After powering on the StorCenter Pro, check the Power LED to make sure that the StorCenter Pro has completed the boot process and is running properly. If the power LED light indicates that the StorCenter Pro is booting and the Drive Activity LED is off for an extended period of time (over 10 minutes), the Iomega StorCenter Pro unit is not booting up properly. Please visit www.iomega.com for further help with this issue.
CAUTION! Do not perform any troubleshooting or make any modifications to the StorCenter Pro unit before contacting Iomega for support.

Iomega Discovery Tool Pro does not find the StorCenter Pro

1. Make sure that the Iomega StorCenter Pro has started up (Check the Power LED to make sure that the StorCenter Pro has completed the boot process and is running properly).
2. Make sure the StorCenter Pro is on the same subnet or network segment as the computer running the Iomega Discovery Tool Pro utility.
3. See the user’s manual included on the Solutions CD for more Troubleshooting steps.

Using Remote Desktop Connection

Microsoft Remote Desktop Connection (also known as Terminal Services) allows you to log on and configure your Iomega StorCenter Pro. Remote Desktop Connection allows you to log into the StorCenter Pro as if you were actually sitting at the keyboard. There are two ways to use Terminal Services:

• Use the web-based administration tool. When you manage your StorCenter Pro via the Iomega Discovery Tool Pro software, you will be connected to the web-based administration tool. The web-based tool runs in a browser window. web-based Terminal Services requires Microsoft Internet Explorer and ActiveX on a Windows PC.
• Use the Remote Desktop Connection application built-in to Microsoft Windows XP (Start l All Programs l Accessories l Communications l Remote Desktop Connection). Download the Remote Desktop Connection application from www.microsoft.com. Remote Desktop Connection is also available for Mac OS X.

Support

If you have a problem, we can help. Please do NOT return this product to the store! Your answer is on the web. Visit our award-winning web support site www.iomega.com. Select your region, then select Support & Downloads.
Copyright © 2007 Iomega Corporation. All rights reserved. Iomega, the stylized “i” logo, and all Iomega brand blocks are either registered trademarks or trademarks of Iomega Corporation in the United States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple and Mac are either registered trademarks or trademarks of Apple, Inc. in the United States and/or other countries. Certain other product names, brand names, and company names may be trademarks or designations of their respective owners.

FAQ’s

Can I stream media files, such as videos and music, from the Iomega 33471 StorCenter Pro NAS 450r Server to my devices?

NAS servers often support media streaming capabilities, allowing you to stream media files to compatible devices such as smart TVs, media players, or mobile devices. Check the specifications and features of the specific model for more information.

Can I set up automatic file synchronization between the Iomega 33471 StorCenter Pro NAS 450r Server and my computer?

Many NAS servers offer synchronization features that allow you to automatically sync files between your computer and the NAS server. This ensures that your files are always up to date across devices. Check the available software or apps provided by Iomega for synchronization options.

How can I access and manage my NAS server remotely?

NAS servers often provide remote access options through web-based interfaces or mobile apps. This allows you to access and manage your files, settings, and features of the NAS server from outside your local network. Refer to the specific documentation for instructions on remote access setup.

Is it possible to expand the storage capacity of the Iomega 33471 StorCenter Pro NAS 450r Server while it is in use?

Some NAS servers support hot-swappable hard drives, allowing you to add or replace drives without powering down the server. This facilitates easy expansion of storage capacity without interrupting its operation. Check the specifications and user manual for information on hot-swappable drive support.

Can I set up the Iomega 33471 StorCenter Pro NAS 450r Server as a backup destination for my computers and devices?

NAS servers are commonly used as backup destinations for computers and devices. You can schedule regular backups or use backup software to automatically back up your data to the NAS server. Refer to the specific model's documentation or software provided by Iomega for backup setup instructions.

Does the Iomega 33471 StorCenter Pro NAS 450r Server support third-party applications and plugins?

Some NAS servers offer support for third-party applications and plugins, allowing you to expand the functionality of the server. These applications can include media servers, download managers, or surveillance software. Check the compatibility and available applications for the specific NAS server model.

How can I ensure the security of my data on the Iomega 33471 StorCenter Pro NAS 450r Server?

NAS servers typically provide security features such as user access controls, data encryption, and firewall settings. You can enhance security by enabling these features, regularly updating the firmware, and using strong passwords for user accounts. Additionally, it's recommended to keep the NAS server's software up to date to address any security vulnerabilities.

Can I set up the Iomega 33471 StorCenter Pro NAS 450r Server to be accessible over the internet via a domain or dynamic DNS?

Many NAS servers support domain or dynamic DNS setup, allowing you to access the server using a personalized domain name or through a dynamic DNS service. This simplifies remote access and ensures your server is reachable even if your internet connection uses a dynamic IP address.

What is a NAS (Network Attached Storage) server?

A NAS server is a dedicated device that provides centralized storage and file- sharing capabilities over a network, allowing multiple users to access and share files simultaneously.

What is the storage capacity of the Iomega 33471 StorCenter Pro NAS 450r Server?

The storage capacity of the Iomega 33471 StorCenter Pro NAS 450r Server may vary based on the configuration and the number of installed hard drives.

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