TOMOLOO H3 Smart Skateboard User Manual

TOMOLOO H3 Smart Skateboard

Tomoloo H3 Electric Skateboard

The Tomoloo H3 Electric Skateboard is a three-wheel skateboard that uses a remote control and ESC speed controller. The rider stands on the electric skateboard to operate the direction by gravity control and change speed by remote. This product is suitable for entertainment and short journeys.

Structure Diagram

Top View:

• Digital display screen
• Headlights
• Decorative lamp
• Taillight

Bottom View:

• Lamp Switch
• Power Switch
• Battery box
• Handle
• Taillight
• USB Port
• Charging port
• Battery box lock
• Motor

Specification Parameter of the Board

• Speed Mode
• Motor rated power
• Motor type
• Battery voltage/capacity
• Endurance Mileage
• Tire Size
• Max Load
• Incline capacity
• Brake
• Board height
• USB 2.0 Board size
• Board weight
• Charging time

Remote Control Specification Parameter

• Model
• Battery Voltage / capacity
• Charging port
• Charging time
• Communication mode
• Remote control distance
• Weight
• Controller

Function and Operation

Power On

To power on the remote, press Button A (on the remote) for 1 second. The remote will vibrate a short vibration, enter connecting mode and the signal LED will flash Red slowly (once a second). To power on the board, short press the Power button on the board for 0.2 seconds to enter connecting mode and the Red LED on it will start to flash slowly (once a second). The signal light of the remote and the light on the board will turn on after they are connected.

Power Off

To power off manually, with the remote and the board powered on, press Button A on the remote for 2 seconds to turn off the remote. The remote will vibrate a short vibration after the press. Press the Power button on the board for 1 second to turn off the board. If the remote is still on after the board is turned off, the signal light in the remote will flash red slowly and vibrate once to remind the user. Similarly, if the board is still on after the remote is powered off, the Red LED on the board will flash slowly (to warn the user).

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

For more information, contact:

• Website: www.alza.co.uk/kontakt
• Phone: +44 (0)203 514 4411
• Importer: Alza.cz a.s., Jankovcova 1522/53, Holesovice, 170 00 Praha 7, www.alza.cz

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

About the Manual

This manual is applicable to three-wheel electric skateboard, please read the manual carefully to:

1. Quickly master the basic operation steps and riding methods of the three-wheel electric skateboard.
2. Get familiar with the safety riding rules to have a safe and pleasant riding experience.
3. Understand the structure and operation of the skateboard, and regular maintenance methods of the three-wheel electric skateboard.
   If you have any questions or need more information, please contact the franchised deal or after-sales service.

Please pay attention to the following signs and relating content:

About the skateboard

The three-wheel electric skateboard
The three-wheel electric skateboard uses remote control and ESC speed controller. Rider stands on the electric skateboard to operate direction by gravity control and change your speed by remote. This product will be suitable for entertainment and short journey.

The structure diagram of the board

Top View:

Bottom View:

The Specification Parameter of the Board

• Speed Mode Low speed 6,2 mph; Middle speed 10 mph; High speed 15,5 mph
• Motor rated power 250 W
• Motor type Permanent magnetic DC brushless motor
• Battery voltage/capacity 36 V/4800 MAH
• Endurance Mileage 7,5 – 9,3 miles, Depends on the user’s weight and the road condition
• Tire Size 6-inch solid tire
• Max Load 220 lbs
• Incline capacity 15°
• Brake Electric brake by remote control and mechanical pedal brake
• Board height 4,3 inches
• USB 2.0 USB 2.0 Output 5 V and mechanical pedal brake
• Board size Length 3,14 inches; Width 1,04 inches; Height 0,72 inches
• Board weight 24 lbs
• Charging time (42 V-2 A input) About 3-3,5 hours

The Sketch Map of Remote

Remote Control Specification Parameter

• Model
  Remote for Skateboard H3

• Battery Voltage / capacity
  3,7 V / 400 MAH

• Charging port
  Micro USB

• Charging time
  1 hour

• Communication mode
  2,4 G

• Remote control distance
  131 ft (Open field)

• Weight
  55 g

• Controller
  ESC-Skateboard-H3

Function and Operation

Power On
With the remote powered off, press the “Button A” (on the remote) for 1 second, the remote vibrates a short vibration, enters the connecting mode, and the signal LED starts to flash Red slowly (once a second).
With the board powered off. short press the “Power” button on the board for 0,2 seconds to enter the “connecting” mode, and the Red LED on it starts to flash slowly (once a second).
Note: the signal light of the remote and the light on the board will turn on after they are connected,

Power Off
Power off manually: (with the remote and the board powered on), pressing the “Button A” on the remote for 2 seconds to turn off the remote, which will vibrate a short vibration after the press; pressing the “Power” button on the board for 1 second to turn off the board.

Note: If the remote is still on after the board is turned off, the signal light in the remote will flash red slowly and vibrate once to remind the user. Similarly, if the board is still on after the remote is powered off, the Red LED on the board will flash slowly (to warn the user.)
(Power off) Automatically: If the user lets the board stay still with no further operation for 5 minutes, then the remote and the board will turn off automatically.

Connecting and Binding
(With the remote and the board power-off) Press the “Power” button of the board for 5 seconds, the Red light of it starts to flash rapidly to indicate that the board enters the binding mode; then press the “Button A” on the remote for 5 seconds, the Signal light on it starts to flash Red rapidly to indicate that the remote enters the binding mode, and the remote vibrates two short vibrations and one long vibration to indicate that the biding succeeds. The signal light on the remote and the Red LED on the board turn on when the binding succeeds.
Note: When using a new remote and a new board, there is no need to press either the Power button on the board or the Button A on the remote, they enter into the binding mode when they are turned on.

Battery Indicator

Remote Power indicator (a single light)
When the remote is turned on, if it detects the power is less then 25%, which can barely support a one-hour operation, the Remote power light turns Red; if the power is more than 25%, which can support operation of at least one hour, the Remote Power light will be green. If there is only 5 of power, which can only support a 15-minute operation, the remote will vibrate a double, long vibration (vibrate for 0,5 seconds, pause for 0,5 seconds and then vibrate again for 0,5 seconds) and starts to flash Red slowly (once a second); if there is only 2,5% of power left, the remote will vibrate a double, long- vibration again as the same as previous and starts to flash Red light slowly; and if the power is below the regulated value (3,4 V) for safe use and use and the boards stops. The remote will vibrate a short vibration and turn off automatically.

Board power indicator (4 lights in a row)
One light turns on to indicate that 25% of power is left, one light flashes to indicate that 12.5% of power is left. For example, if the power is from 62.5% to 75%, the lights will be “ ” if the power is from 50%-62.5%, the lights will be “ ”; if the power is below 25%, the remote will vibrate a double, long vibration and the lights will be in “ ”; if the power is below 12.5%, the remote will vibrate a double, long vibration and the lights will be “ ”; and if the voltage goes below the safety value, the power output will be stopped. For this situation, you have to stop using as soon as possible.

Notes: the remote will display the power of the remote and the board for 2 seconds and then stop when it’s powered on and connected to the board. Press the Button A at any time can re-trigger the display of the power of the remote and the board. the remote only displays the power of the remote when the board is not connected (to the remote).
Attention: means “solid”; means “flash”; means “die out”.

Accelerograph and brakes

User can move the “throttle scroll wheel” forward to speed up and move it backward to brake.

Notes: Do not move the “throttle scroll wheel” when pressing the Button A (Power Switch). If you see the four LEDs (on the remote) flash in the following way: then please check if the “throttle scroll wheel” is at the neutral/zero throttle position.

Switch of direction
When the board is moving forward, if the user moves the button C backward, the remote will vibrate a single, short vibration (0.1 second), the four LEDs will flash one by one from front to back to indicate the “Backward mode”. When the board is moving backward, if the user moves the button C forward, the remote will vibrate a single, short vibration, the four LEDs will flash one by one from back to front to indicate the “Forward mode”.

Note: this operation effects only when the “throttle scroll wheel” is at the neutral position.

Switch of Gear
The Button B on the remote (as shown in the picture) is for changing gears. In general, there are three gears available: 1st gear & 2nd gear & 3rd gear. When in 1st gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one (from one end to the other end) rapidly to indicate that the board is in 2nd gear now. When in 2nd gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one (from one end to the other end) slowly to indicate that the board is in 3rd gear now. When in 2nd gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one (from one end to the other end) slowly to indicate that the board is in 1st gear now.
Note: this operation effects only when the “throttle scroll wheel” is at the neutral position. The specific gear and speed can be adjusted by the specific ESC the user uses.

Charging
Charging the remote: the remote vibrates once after It’s connected to a power supply via the charging cable and the remote power LED comes on Red and turns to Green when it’s fully charged.
Note: the remote cannot be used during the charging, it vibrates a single, short vibration and powers off automatically after removing the charging cable.
Charging the board battery: with the board powered off, connect it to a power supply via the charger/adapter, it automatically enters the charging mode, and the four Red board power LEDs come on; with the board powered on, connect it to a power supply (via the charger/adapter), it enters the charging mode and the four Red board power LEDs lighting up. The board will automatically turn off after removing the charger/adapter.

Note: During charging, the board is not connected to the remote or it doesn’t function even if it’s connected to the remote. In other words, the motor & ESC on the board stop functioning during the process.

Fault Warning

Lower Battery Warning
When the remote power is only 5% (for a 15-minute operation), the remote will vibrate a double, long vibration and the remote power indicator (a LED) will flash Red rapidly; when the power is only 2.5%, the remote will vibrate a double, long vibration again, and the LED flashes Red rapidly; and when the voltage goes below the regulated value (3.4V) and the speed of the skateboard is below 3km/h for safe use, the remote will automatically turn off. When the board power is below 25%, the remote will vibrate a double, long vibration and the board power indicator (4 LEDs) will display in this way “”; when the power is below 12.5%, the remote will vibrate a double, long vibration and the 4 LEDs will display in this way “”; and when the voltage goes below the regulated value for safe use, then there will be no more throttle output and the throttle value will be automatically and slowly reduced to zero(the process will take no more than 3 seconds). At this time, any throttle input will not take effect, only brake input works and you can brake manually. Note: It’s better to stop using and charge the corresponding device when the warning (due to low remote power or board power) is given for the first time. Otherwise, the LIPO battery will be damaged due to over-discharge.

Signal Loss
The remote will vibrate once when losing signals for 0.2 seconds, if the board is during acceleration, the “throttle scroll wheel” will be back to the neutral position immediately and automatically, and then brake slowly and automatically; if the board is during braking, then it will slowly Increase or decrease to a fixed brake force. The remote will enter the searching board mode when signals are lost, it will vibrate once and stop braking slowly when it finds one and re-connects to the one successfully, the board can only resume normal operation after moving the “throttle scroll wheel” to the neutral position.

Motor Lock-up
When the motors are locked up or stuck, the remote will keep vibrating intermittently and the board power indicator (4 LEDs) will intermittently flash in this way …. In that case, please stop running the board and check if the motor(s) are stuck by foreign objects, remove the object immediately and then run the board.

Overheat
When the operating temperature of the ESC/motors Is above 100°C or below 0°C, the remote will vibrate once and the board power indicator (4 LEDs) will intermittently flash in this way the motor will operate with a reduced power (about 25% throttle).

Note: The user needs to pay attention to the ESC & motor temperatures. When the operating temperature of the ESC/motors Is high, rider needs to find reason, and use the skateboard only until problems solved.

Short-circuit
When the ESC detects an ESC or motor short-circuit issue, the remote signal LED will flash intermittently in this way … the motor will stop operating.
Note: Power off the board and then turn it on, use it after the problem is solved.

Overcharge (when going downhill with a fully charged battery)
In principle, going downhill with a fully charged battery is prohibited, because the battery will be charged when braking during the going-downhill process, so going downhill with a fully charged can shorten the service life of the board battery or even cause accidents like an explosion and fire. The user needs to consume some power before going downhill. If some user violates the rule and goes downhill with a fully charged battery, the remote will vibrate and the board power Indicator flashes In this way when ESC detects the battery voltage is too high. If the user continues to go downhill, the board will brake automatically to prevent user from doing that. This method can only protect the battery to a limited extent and cannot 100% guarantee for the battery safety.

First Use: The Three-Wheel Electric Skateboard

Check the Items in the Box
Please open the packing box and remove the items carefully in turn.
Please check out the items as the following list:

Charge the battery
First, insert the charger socket to skateboard’s charge socket, and then insert the plug of the charger to the power socket (100~240 v electric supply), then it can be charged. When the display light on the charger is red, it is charging. When the display light changed from red to green, the battery is fully charged.
Charge the battery before it runs out completely. When the state dashboard shows in low battery, please charge your skateboard.

USB port
Each electric skateboard has a USB port at the tail. To toggle the band switches to left or right can output 5V/1A current. At this point, you can charge for mobile phone or other devices.
The USB port is only useful in the case of your skateboard turning on, and USB port is as power supply only, no related to data transmission.
Please don’t insert devices whose current demand is higher than 1A.

Bluetooth music
The Skateboards come standard with Bluetooth music playback.
You can use a smart mobile device to connect the Bluetooth speaker of a skateboard by pressing the button to turn on the Bluetooth and turning on the Bluetooth of the mobile device. After the pairing is successful, you can enjoy music by balancing the Bluetooth speakers on the skateboard.

Application
You can also download and install the mobile app for skateboard, view the driving track, and share and interact with other riders online. Please download the App from either the App Store or download the App from the Google Play Store.

Dashboard

1. Bluetooth-To connect your skateboard through Bluetooth on your smart phone, press “Connect”. If your skateboard is already paired, this part of the screen will show “Connected” in blue.
2. Settings – Press the gear icon to adjust settings.
3. Speed – The digital speedometer displays your speed in kms per hour.
4. Battery – The percentage displays the remaining battery life of your skateboard.
5. Enjoy – Operation Tips.
6. Sports – Enter the sports mode.
7. Friends-This function can help you add your friends who also have “TOMOLOO skateboard “, and you can review his/her recent games in his/her page.
8. Home – Back to home page.
9. Challenge-You can PK your friends who also have “TOMOLOO skateboard” in this Mode.
10. More – Display more information.

Setting

Press the gear icon to change settings for your skateboard.

• Switch – Switch speed between MPH/KMH.
• Information – System information of skateboard
• Self-check – System self-check informatio

Digital Display Information

The information that the digital display can check:

• Total vehicle mileage
• Current speed
• Current battery charge ratio
• Speed gear
• App Bluetooth connection status

Using the Three-Wheel Electric Skateboard for the First Time

From development to production, each three-wheel electric skateboard had experienced strictly quality control. However, if we don’t follow the safe riding rules, there will also be a security risk. At the same time, we must remind you that once the skateboard go on roads or public areas, even if you fully comply with the safe riding specifications, it is also likely to face risk caused by others’ illegal riding or improper operation

Warning:
Please strictly abide by the contents of this chapter. We will not be responsible for any property and personal loss, accident, legal disputes, and any other events Involved In Interest conflicts which caused by violation of the Guides for Safe Riding.

Regulation

• Understand and strictly abide by the local traffic laws and regulations.
• Please take effective safety measures before riding. Wear an examined helmet which is suitable for your head, equipped with a belt, and able to protect the back of your head. According to the past experience, riders should wear gloves, eyes equipment, waist support, kneecap and other protecting equipment.
• Before riding, make sure that you are in good condition and sober without taking in wine, sedative, or stimulant at least 6 hours before. When you are unwell or cannot comply with the instructions or warnings of this manual, please do not ride.
• Check before you are riding each time, make sure that all the exposed parts without looseness, drops, damage, and no unknown or warning ring when you are riding. Before the fault has not been ruled out, do not ride.
• Check the power after starting up, when shortage, please don’t ride for long distance. When it was at low power and continue to issue warning ring, please get off and charge in time to ensure your safety.
• Maintain appropriate alert when you are riding and keep reasonable safety distance with pedestrians or other vehicles.
• When share your vehicle with others, please ensure that they have read this manual carefully.
• Please use the recommended storage bag, side locker, or carry a backpack to carry items. Don’t put any items on the pedals. The total load weight of the Joystick should not be heavier than 1 kg, otherwise
• It will affect the body’s balance.
• Before moving the intelligence balancing vehicle, please make sure that the power has been closed. Otherwise, the tyres will quickly rotate, it may cause damage.
• Please maintain and repair the vehicle regularly.

Prohibitions

• Don’t use the skateboard in areas where were prohibited to enter by laws and rules of the countries, regions, and management units.
• No riding on risky and uncomfortable occasions, such as deep pit or cracks, slope more than 15 degrees, water deeper than 3 cm.
• Don’t ride on motorways. In some countries and regions, non-motorways also do not allow such vehicle, please refer to local regulations.
• No riding in unsafe environment, such as places where storing Inflammable and explosive gas, steam, liquid, dust, fibre that may cause fire or explosion events.
• No riding in heavy rain, snow, icy road, water, wet soil road or other bad weather or road conditions
• It is forbidden for children less than 14 years old and men more than 60 years old to ride alone, they must be ride with the help of family carers. It is forbidden for pregnant women, alcoholics, mental patients, heart patients, limited mobility persons (such as the disabled) to ride.
• It is forbidden for two or more persons standing on vehicle or carry others to ride, especially ban to carry or hold Infants.
• Don’t let your two hands leave the joystick at the same time.
• No making and receiving calls or making other behaves that will lead to distraction while riding.
• Don’t lean on joystick or handle, otherwise you might be hurt accidentally. When driving, please be sure to keep at least one punch between your body and Joystick (or handle).
• No riding up and down on stairs, don’t empty out in any case (such as cross obstacles at high speed). No straddling on the shoulder of the road by one wheel and riding on the stairs.
• No retreating and turning back at high speed. No lateral riding in slopes.
• It is forbidden for violate other provisions in this manual, especially contents in the “dangers” and “warnings” projects.

Safe/Civil Driving Considerations

• Please take the initiative to understand and comply with local traffic regulations before driving.
• Please drive in a civilized manner, maintain a safe distance from pedestrians and vehicles, avoid collisions, and prepare to park at any time.
• When you drive a skateboard, the height will be more than 10cm higher than when walking. When passing through a door frame or near a doorway, tree branches, various signs, or other relatively low overhead obstacles, be alert and avoid collisions with your head.
• Please keep your body relaxed while driving and use your knees and elbows to gently bend and raise your head in a relaxed position.
• Avoid sudden acceleration and sudden deceleration.
• Give courtesy to pedestrians. Avoid scaring pedestrians, especially children. When passing from behind the pedestrian, the pedestrian is reminded and decelerates as it passes. When face to face with
• pedestrians, pay attention to maintaining a safe distance and reducing speed.
• It is very dangerous to travel at high speed in the crowd. When crossing the crowd, be sure to slow down and pass at the same speed as the pedestrian. There is plenty of room to pass pedestrians when it is safe to pass.
• When traveling with other skateboard drivers, maintain an appropriate safety distance, avoid dangers and obstacles, and try not to ride side by side.
• Driving backward is very dangerous. Try to avoid running backwards unless you can slowly back down a few steps in order to avoid obstacles.
• Try to avoid driving in poor lighting conditions. At this time, you should reduce the speed, keep vigilant, and confirm that the light is good and the line of sight Is clear.
• Do not stop the skateboards in a place that will block pedestrians.

Riding the Three-Wheel Electric Skateboard

Preparations
Choose an empty flat field, both indoor and outdoor are available, not smooth, and slippery ground, no motor vehicles, bicycles, pets, children, or other objects that will lead to distraction.
You need to read this manual, familiar with the safety standards and cautions before riding this skateboard.
Wear helmet and other protective equipment to avoid possible injuries.
Move the Skateboard to the centre of the field.

Start up Your Skateboard
Press the power button of the front of the skateboard to start, indicator light begins to flash, and then press the power button of the remote control, the indicator light is always being on means It Is successful to start.

Warning:
If this is your first-time play skateboard, don’t get on the skateboard in a rush, following steps below to assure your safety.

Precautions Before Riding
After power on, get familiar with the basic functions of the remote control before play skateboard. Familiarity with go forward, brake, switch shift, and battery indicating function, adjust the remote controller to the low speed and ready to get on the skateboard.
If the power is turn off, you can only use it as unpowered skateboard.

Riding the Skateboard
The beginner can use the remote-control brake function to keep skateboard in brake position, move body’s centre of gravity on the foot and lift the other foot on the pedal slowly (imagine you step on the steps).

Tips:
Stay relaxed, most beginners take only 3 minutes to learn how to control this skateboard. Imagine the skateboard pedal is flat ground. When adapted, your body can stand steadily.

Move Forward and Backward

Lean your body forward slowly and use remote control to slowly accelerate, feel the skateboard moving forward, then return to original state and feel the skateboard decelerating and stopping.
Be careful not to crash into the wall or barrier to avoid falling. You should go forward/backward step by step and practice several times to accustomed to your gravity to control the skateboard’s turning.

Danger:
Your movement should be slow and gentle. The more relax of your body, the less shake will be occurred. Drastically back and forth movement is very dangerous and it will cause skateboard out of control easily.
Backward riding is not a proper way to riding skateboard. Do not backward riding unless people do not stand on it.

Stop and Brake Skateboard
Moving your body gravity toward the opposite direction of skateboard can make it stop. When you are going forward, pull hips back gently (imagine that you are ready to sit down).
Designated a spot, stop on the spot, and keep stable. Practice several times.

Warning
Stop your skateboard in a gradual way, brake at high speed as less as possible. When riding at high speed, the sudden braking distance of skateboard depends on adjusting speed of your body posture. Make your deceleration in advance.
Keep away from slippery roads when accelerating or parking. Sudden acceleration on a slippery road surface or emergency braking may lead to a skid, even a fall or body injury!

Skateboard Turning
The skateboard will turn in the direction of rider’s centre of gravity. The left or right tilting of body’s centre of gravity will enable the skateboard to turn in the corresponding direction.
Make turning while riding. Decelerate and keep the knees bent slightly, and tilt towards the direction of the body’s centre of gravity, master this skill by practice.

Danger
It’s very dangerous to turn too fast, slow down when turning, tilt your body In the direction of turning, It helps to enhance the stability of the turn.

Get off the Skateboard
When the electric skateboard has stopped, get off with one foot at a time, and then, another foot gets off from the board (similar to the process of reversing a stair).
Danger: Beginner can use the brake function on remote control to get off the skateboard.

Daily Maintenance

Cleaning and Storage

• Please clean the skateboard after use. Before cleaning, ensure that the skateboard is power off, and the charging cable is pull out and covered by rubber cap. Otherwise it may have serious fault cause by short circuit!
• You can wipe the skateboard by soft cloth with water.
• Household shower and gardening nozzle are allowed to flush the tyres and fenders, the skateboard should be dry and placed in a ventilated place as soon as possible after flushing. It is strictly prohibited for cleaning the skateboard body by directly scouring by watercannon or being soaked in water for the whole machine, otherwise it may cause serious problems beyond repair.
• When not be in use, store in shady and dry place, if possible, don’t store it in the outdoor for long time. Sunlight and extremely hot/cold environment will accelerate aging of appearance.
• This product cannot be casually discarded, should be Classified collection special processing.

Screws Checking
All the screws in skateboard have passed locking processing, they are not easy to lose. But for security, please check the hubs, battery. pack, fenders, pedal and dashboard etc. Sway components gently by hands, observe whether components shake or make loose sound. If they are loose, please tighten them.

Battery Maintenance and Transportation

In order to extend the battery life to the furthest, please check and maintain regularly as following tips:

1. Please read the notes about battery pack and comply with them.
2. Please store the skateboard at 0°°C~40°C room temperature and in a dry environment. Please avoid using or storing it at below 20°C or above 60°C environment, otherwise the battery life will be influenced. In extreme wet circumstances, it may have dew even water in the battery pack, it may damage battery quickly.
3.  In daily use, avoid recharging battery run out of power completely. If the status dashboard indicates in low battery power, please charge your skateboard as soon as possible. Try to charge after each use. Keeping In nearly run-out state for a long time will seriously affect battery capacity and service life.
4. If the battery was installed on the skateboard, the remote-control receiver in the skateboard will continuously consume power. It will run out the stored power after keeping on standby for 90 ~ 100 days. If the battery which nearly run out installed on the skateboard, it will run out after keeping on standby for 10~20 days. At this time if not charging in time, it will soon discharge excessively and damage the battery. The damage is unrecoverable and is not in the scope of the warranty.

Therefore:

• For short time without using (less than 90 days), you should charge the battery up to 100% as possible and store in shady and dry place.
• If you will store the battery separately for long time (more than 90 days), please charge the battery up to 100% every 2~3 months to remain the battery capacity and service life.
• The battery equipped with a safety lithium-ion battery core and multiple protection function circuit board, has passed the UN38.3 air transport certification and 1.2M drop test certification. Normal use even collision will not cause battery fire or explosion. But for security, do not penetrate the battery pack with sharp object, smash it with heavy objects, or put it into fire or natural water which will cause dangers or environmental pollution.
• Most airlines and express companies such as UPS, DHL and TNT can deliver such battery pack by air on the condition that show them with legal UN38.3 test report and other required test certifications. However, we can’t grantee that all the express companies agree to carry the battery pack considering the change of air transportation rules and different security policies of different countries, airlines and airports.

Regular Maintenance and Repair

Apart from fastening screws, there are no other user-repairable parts, so do not disassemble your skateboard on your own. If you have any problems, please contact the authorized service provider.

Warning:
The Internal structure of the three-wheel electric skateboard is very sophisticated, Expect the authorized person, anyone shall not to disassemble, otherwise, it will lose your warranty eligibility. For any mechanical damage and property/personal injury caused by disassembling privately, manufacturers and sellers will not undertake any responsibility. Judgment of unauthorized disassembly shall be based on the relevant mark on the skateboard body. About service base and more information, please consult the dealer.

Contact Us

In the process of using the three-wheel electric skateboard, if you have any questions about riding, maintenance, security, please contact us: www.tomoloo.com.
We are very pleased to provide service to you.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:
Title: Tomoloo H3
Model / Type: Tomoloo-H3

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):
Directive No. 2006/42/EC
Directive No. 2014/53/EU
Directive No. 2011/65/EU as amended 2015/863/EU

WEEE
This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

References

• Alza.sk – rýchly a pohodlný nákup odkiaľkoľvek | alza.sk
• alza.at
• Alza | Alza.co.uk
• alza.de
• alza.hu
• alza.sk
• 深圳四驾马车实业有限公司科技公司

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