IQ Panel 4 LTE Interlogix Compatible

Product Information

Specifications

• Product Name: IQ Panel 4
• Software Version: 4.4.0
• Screen Size: 7″ (17.8cm) touchscreen
• Features: Built-in camera, full security and smart home
  functionality

Product Usage Instructions

Panel Overview

The IQ Panel 4 is an All-In-One touchscreen device that provides
full security and smart home functionality. It has a built-in
camera and features an easy to use interface.

Exterior Front

• Panel Camera: Allows for video monitoring and recording.

• User Interface: Touchscreen interface for controlling the
  panel.

• Page Indicator: Indicates the current page or menu being
  displayed.

• Ambient Light Sensor: Adjusts screen brightness based on
  ambient light conditions.

• Dual MEMs Microphones with Echo Cancellation & LED Status
  Lights: Enables voice commands and provides audio feedback.

• QuadSound Speakers: Delivers high-quality audio output.

Exterior Back

• FlexTilt Camera Adjustment: Allows for flexible positioning of
  the camera.

• Single Rear Facing MEMs Microphone with Echo Cancellation:
  Enables clear audio capture.

• Mounting Holes: For EN Grade 2 applications, use these holes
  for installation.

• SmartMount Backplate with Power Terminal: Provides a secure
  mounting platform and power connection.

• Locking Screw w/ Retention Spring: Used for tamper protection
  against mounting removal in UL2610 and EN Grade 2
  applications.

Interior

• Legacy Security RF Radio (319.5 MHz, 345 MHz or 433 MHz): For
  CE use SRF433 only. Not approved for EN Grade 2 applications.

• PowerG Radio: Required for EN Grade 2 installations.

• Expansion Slot: Allows for additional functionality and
  expansion.

• Lithium-Ion Battery*: Provides backup power in case of power
  outage.

• IQ Base Connection: Connection point for additional IQ
  devices.

• SmartMount Connection: Connection point for the SmartMount
  backplate.

• Barrel Jack Power: Power input for the panel.

*CAUTION: The battery should NEVER be disconnected without
following proper power-down procedures. Failure to comply may
result in data corruption, panel failure, and void of the
manufacturer’s warranty.

Installing the Panel

Wall Mount

Note: For UL/ULC Commercial Burg installations (UL2610/ULC-S304
Security Level II compliant) and EN Grade 2 installations, use only
the wall mount option.

1. With a small phillips screwdriver, undo the locking screw from
   the back of the panel and remove the SmartMount backplate.

2. Mount the backplate to the wall using flat head screws* and
   appropriate wall anchors if needed, ensuring it is level. A screw
   is required in breakaway wall tamper for UL2610 and EN Grade 2
   installations.

3. Connect the power supply to the barrel jack on the back of the
   panel or to the (+) and (-) terminals on the backplate if using a
   custom length wire.

4. Latch the top of the IQ Panel 4 onto the SmartMount
   backplate.

5. Swing the panel down towards the backplate and press firmly
   against the wall. If using a custom length wire, power terminals
   will automatically connect and provide power to the IQ Panel.

6. Screw in the locking screw from the bottom of the panel to
   secure it in place.

FAQ

Q: How often should I test the system for Canadian

installations?

A: The system should be tested once a week. The test should be
performed with primary DC power deenergized. For recommended smoke
detectors maintenance instructions, refer to the user manual
associated with compatible Qolsys model QS5110-840 and PowerG model
PG9936 smoke detectors.

Q: How do I contact support?

A: You can contact us at techsupport@qolsys.com for any
questions or technical support.

INSTALLATION MANUAL

IQ Panel 4 Software Version 4.4.0

The IQ Panel 4 is an All-In-One 7″ (17.8cm) touchscreen built with a built-in camera, providing full security and smart home functionality in an easy to use interface.

INTRODUCTION

INCLUDED IN BOX

IQ Panel 4

Power Supply

ABOUT THIS GUIDE
This document outlines the basic hardware specifications and software directions to install and customize the IQ Panel 4. Note that the information presented is not comprehensive, but is specifically dedicated to those menus, features, and systems accessible solely to those with the proper installation code. Features accessible to users and installers alike are outlined in the IQ Panel 4 User Guide. In this document, reference to “EN Grade 2” refers to EN50131 Grade 2 Certified product. The information contained herein is proprietary, and is solely owned by Qolsys Inc. Any reproduction, modification or distribution without permission is strictly prohibited.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 2 OF 214

SUPPORT
?
QUESTIONS?
Contact us at techsupport@qolsys.com

TABLE OF CONTENTS

PANEL OVERVIEW 5- Exterior Front 6- Exterior Back 7- Interior INSTALLING THE PANEL 9- Wall Mount 10- Table Stand Option 11- IQ Base 12- Wiring Diagram 13- Powering the Panel USER INTERFACE 16- Home Screen Overview 17- Message Center 18- Settings Tray PROGRAMMING 20- Screen Lock 21- Settings 23- Advanced Settings 24- Setup Wizard 28- Installation 30- Installer/Dealer Settings 40- System Logs 41- Siren and Alarms 44- Security and Arming 48- Camera Settings 50- Z-Wave Device List 51- Sound 55- Partitions 56- Local Automation SECURITY SENSORS

58- Security Sensors 60- Auto Learn Sensor 61- Add Sensor 62- Scan QR Code 63- Partition Name 64- Sensor Type 65- Sensor Groups 83- Sensor Name 85- Chime Type 86- Voice Prompts 87- Source 88- Edit Sensor 89- Delete Sensor 90- Sensor Status 92- Panel Motion Settings WI-FI DEVICES 94- Wi-Fi Devices 97- Access Point Settings 98- AP Connected Devices 99- IQ Remote Devices 100- 3rd Party Connections 101- IQ WiFi Z-WAVETM DEVICES 103- Z-Wave Devices 105- Add Device 105- Clear Device 106- Delete Failed Device 107- Remove All Devices 108- View/Edit Associations 109- Z-Wave Settings 112- SmartStart 112- Provisioning List

BLUETOOTH DEVICES 121- Bluetooth Devices 122- Add Phone 123- Edit Device 124- Delete Device 125- Remove All Devices 126- Settings SYSTEM TESTS 128- System Tests 130- Wi-Fi Test 131- Sensor Test 134- Cellular Test 135- Z-Wave Test 136- Rediscover Network 137- Neighbor Info 138- Counters 140- Z-Wave Diagnostics 141- Advanced Z-Wave Diag 142- PowerG Test 143- PowerG Signal Strength 144- Zigbee Test 145- Panel Glass Break Test 148- Dual Path Test 149- Daughter Cards Test 150- Panel Test 151- Ambient Noise Test 152- Input Voltage Test CUSTOMIZATION 154- User Management 155- Dealer Branding 156- Contact Info 157- On-Screen Branding

158- Connecting to Wi-Fi 159- Weather 160- Photo Frame MAINTENANCE 164- Upgrade Software 165- Upgrade Software Using Wi-Fi 166- Upgrade Software Using Panel AP 167- Automatic Background Check 168- Battery Replacement TROUBLESHOOTING 171- About 174- Power Down 175- Panel Reboot 176- Hard Reboot 177- Panel Test Troubleshooting LEGAL 180- Important Information SPECIFICATIONS 197- Specifications North America 199- Supported 319 MHz S-Line Sensors 200- Supported 345 MHz Sensors 201- Supported 433 MHz (DSC) Sensors 202- Supported 433 MHz (AT&T) Sensors 203- Supported PowerG Sensors 204- Supported Zigbee Sensors 205- Specifications Europe & UK 207- Supported PowerG Sensors EU & UK 208- Supported 433 Sensors Iceland 209- Specifications Latin America 211- Supported PowerG Sensors LatAM

PANEL
OVERVIEW
For US and CANADA: Warning: This Product should be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park,Quincy, MA 02269) and with National Electric Code, ANSI/NFPA 70. Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this Product. In Canada the product shall be installed in accordance with the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540.
Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be performed also with primary DC power deenergized. For recommended smoke detectors maintenance instructions refer to user manual associated with compatible Qolsys model QS5110-840 and PowerG model PG9936 smoke detectors.
For All Countries: Warning: This Product should be installed in accordance with the National and Local Fire Codes and National and Local Electrical Codes. Printed information describing proper installation, operation, testing, maintenance, evacuation planning, repair service, recycling and disposal is to be provided with this Product. Warning: For all installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be performed also with primary DC power de- energized. For all Sensors, Detectors, and other accessories, follow the recommended maintenance instructions for each device.

PANEL OVERVIEW

EXTERIOR FRONT

Panel Camera

User Interface

Page Indicator

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 5 OF 214

Ambient Light Sensor
Dual MEMs Microphones with Echo Cancellation & LED Status Lights
QuadSound Speakers

PANEL OVERVIEW
EXTERIOR BACK
FlexTilt Camera Adjustment

Single Rear Facing MEMs Microphone with Echo Cancellation

For EN Grade 2 applications, these
mounting holes shall be used
Single, double or triple “gang” box
compatible

SmartMount Backplate with Power Terminal

Locking Screw w/ Retention Spring

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 6 OF 214

For UL2610 and EN Grade 2 applications this screw shall be used for tamper
protection against mounting removal

PANEL OVERVIEW

INTERIOR
Legacy Security RF Radio
(319.5 MHz, 345 MHz or 433 MHz) (For CE use SRF433 only. Not
approved for EN Grade 2 applications)

PowerG Radio
(Required for EN Grade 2 installations)

Expansion Slot
Lithium-Ion Battery*

IQ Base Connection
SmartMount Connection

Barrel Jack Power
*CAUTION The battery should NEVER be disconnected without following proper power-down procedures Failure to comply may result in data corruption, panel failure, and a void of the manufacturer’s warranty
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 7 OF 214

INSTALLING THE PANEL

INSTALLING THE PANEL

WALL MOUNT

Note: For UL/ULC Commercial Burg installations (UL2610/ULC-S304 Security Level II compliant) and EN Grade 2 installations use only wall mount option
This product when installed as per these instructions does not present the risk of fire, electric shock, or injury to persons.

1

1

1
1. With a small phillips screwdriver, undo the locking screw from the back of the panel and remove the SmartMount backplate.

3 2

1. Mount the backplate to the wall using flat head screws* and
appropriate wall anchors if needed, ensuring it is level.
2. A screw is required in breakaway wall tamper for UL 2610 and EN Grade 2 installations.
3. Connect the power supply to the barrel jack on the back of the
panel or to the (+) and (-) terminals on the backplate if using a custom length wire.

2
1. Latch the top of the IQ Panel 4 onto the SmartMount
backplate.
2. Swing the panel down towards the backplate and press firmly against the wall.
If using a custom length wire, power terminals will
automatically connect and provide power to the IQ Panel.

1
1. With a small phillips screwdriver, screw in the locking screw from the bottom of the panel to
secure it to the wall.

*Screws shall be a minimum of 1″ in length (25.4mm), size #6 (M3.5)

INSTALLING THE PANEL
TABLE STAND (OPTIONAL)

Do not use for UL2610 or EN Grade 2 or equivalent installations

1

1

1

1

1. With a small phillips screwdriver, undo the locking
screw from the back of the panel, remove the SmartMount
backplate and discard.

1. With the included power supply and cable, plug the barrel connector into the barrel jack as shown above.
Be sure the barrel connector is properly seated.

1. Locate the SmartMount table stand and insert the hooks into the back of the panel, then swing down
and press into place.
Be sure that the power wire is routed out the middle of the table stand using the provided slot.

1. With a small phillips screwdriver, screw in the locking screw from the bottom of the panel to secure it to the table stand.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 10 OF 214

INSTALLING THE PANEL
IQ BASE SPEAKER (OPTIONAL)

Do not use for UL2610 or EN Grade 2 or equivalent installations

1

1

1

1

1. With a small phillips screwdriver, undo the locking
screw from the back of the panel, remove the SmartMount
backplate and discard.

1. Locate the IQ Base with SmartMount and connect the power cable from the IQ Base
into the BLACK connector inside the IQ Panel 4. Refer to
Interior Diagram on Page 7
Insert the top hooks into the back of the panel, then swing
down and press into place.

1. With a small phillips screwdriver, screw in the locking screw from the bottom of the panel to secure it to the IQ Base.

1. With the included power supply and cable, plug the barrel connector into the barrel jack on the bottom of the IQ Base as shown above.
Be sure the barrel is pushed all the way in.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 11 OF 214

INSTALLING THE PANEL

WIRING DIAGRAM
BARREL JACK FOR USE WITH SUPPLIED BARREL CONNECTOR CABLE ONLY. STRIPED WIRE IS POSITIVE (+)

WARNING! Use 7vDC Power Supply ONLY

7vDC IN BARREL JACK
GND 7vDC IN

Input rating: 100-240vAC, 50/60Hz, 0.68A Output rating: 7.0vDC, 1.0A or 7.0vDC, 1.5A Model SW-070100A or SW-070150A
For EN Grade 2 installations use only model SW61-070150-03 Output rated: 7VDC/1.5A
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 12 OF 214

NOTES
IMPORTANT IF USING CUSTOM LENGTH WIRE:
– 7vDC Transformer: Use 18AWG (0.75mm2) wire no longer than 98.5ft (30m) to ensure sufficient power is received at the panel.

• The minimum permissible wire size shall not be smaller than 22 AWG (0.33mm2)
  ** 7vDC power supply output shall not exceed 15VA (15W) under any conditions

INSTALLING THE PANEL
POWERING THE PANEL
Note: This unit must be powered by a 24-hour, 120 V, 60 Hz or 230-240 VAC, 50 Hz circuit (as appropriate for your country) that cannot be turned off by a switch, dimmer, or Residual Current Device. Failure to provide this circuit may prevent it from providing constant protection. Power supply shall be located within same room as control unit.
1

1. Connect Battery FIRST.
Failure to plug in the battery first could result in an incorrect battery reading on the Panel.

2. Then connect power supply.
WARNING! Use included 7vDC Power Supply ONLY
If using the provided cable, the “striped” wire is (+) Note: Power supply shall be located within same room as control unit

3. Press and hold the power button on the right side of the panel for 3 seconds to power up.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 13 OF 214

INSTALLING THE PANEL
FLEXTILT CAMERA ADJUSTMENT
FlexTilt camera adjustment allows the built-in Panel Camera to be angled up or down depending on the installation need. This is especially helpful when wall mounting over an existing keypad location that may be higher or lower than usual, or when table stand mounting.
1. Use a small phillips screw driver to adjust the FlexTilt screw on the top of the Panel to achieve the desired camera angle.
NOTE: Turning the screw clockwise angles the camera down. Turning the screw counter-clockwise angles the camera up.
2. Arm/Disarm the Panel to capture a Disarm Photo and test the FlexTilt position. Adjust as needed.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 14 OF 214

USER INTERFACE

USER INTERFACE
HOME SCREEN OVERVIEW
The home screen is divided into three sections. The header shows the date & time, today’s weather, message center and the Settings tray. The Primary interface shows arming options and sensor status & partition select. The footer shows panic options and additional pages.
Header & Settings Tray

Primary User Interface & Partition
Page Indication and
Emergency

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 16 OF 214

USER INTERFACE
MESSAGE CENTER
The header contains the pull down settings tray, the weather icon, time/date and a message icon in the upper right portion of the screen where you will find Security Provider messages and contact info, alerts, video tutorials and FAQ’s
This is where you will find the Security Provider’s Contact Information This is where you will find Video Tutorials to help with common questions This is where you will find Panel Alerts/Alarms notifications This is where you will find messages from the Security Provider
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 17 OF 214

USER INTERFACE
SETTINGS TRAY
To access the Settings tray swipe down on the bar at the top of the screen. The Settings tray has quick access to system, battery, Wi-Fi, Bluetooth & cellular status as well as volume control, brightness, a lock screen icon and other quick settings.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 18 OF 214

FIND IT
Swipe down for access
When partitions or screen lock are ENABLED, a Lock Screen icon replaces the Status icon. Touch this icon to switch between partitions.
When partitions are DISABLED, a Status icon resides in the upper left corner of the settings tray. Touch this icon to return to the security page.

PROGRAMMING

PROGRAMMING

SCREEN LOCK

Note: This feature has not been evaluated for EN Grade 2

When the “Screen Lock” or “Partitions” setting are enabled, a lock screen will be presented once the panel has been woken from either a touch on the screen or pressing the wake/sleep button on the side of the panel. This prevents unauthorized access to the panel and/or one partition from accessing another as well as managing permissions to “Advanced Settings”. Screen lock may also be turned off if desired, even when Partitions are enabled.

4 DIGIT SCREEN LOCK

6 DIGIT SCREEN LOCK

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 20 OF 214

PROGRAMMING

SETTINGS

The Settings page allows quick access to various simple features & settings that do not require the protection of a Dealer, Installer or Master code to be changed.

FIND IT

Swipe down for access

Setting Display Temperature Status
Automation Device Status Other Z-Wave Devices

Description
Adjust brightness, font size & 12/24 hour time as well as adaptive brightness or night light mode. You can also enable the Status LED slider.
Toggle between Fahrenheit and Celsius
View the “Current Status” of security sensors: Zone #, Name, Status (Open, Close, Active, Idle, Tamper, Failure), Battery and sensor History. Also view “Alarms” and “History” for security sensors globally
View the “Current Status” of Z-WaveTM devices: Name, Type, Status (Normal, Failure), and Battery. Also view “Alerts” and “History” for Z-Wave globally
Shows Z-Wave devices that are learned into the panel but that are not part of the main user interface (Lights, Locks, Thermostats & Garage Doors)

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 21 OF 214

SETTINGS

PROGRAMMING

SETTINGS

EU Events

Setting

Automation

Activity Monitor
License Advanced Settings Smart Energy Optimizer

Description
Display events as required for EN Grade 2. NOTE: This icon will only appear when the “En Grade 2” setting is Enabled.
Add, Edit or manage local lighting automation rules. These rules are separate from any cloud based rules that may be set through Alarm.com. Examples of possible rules are as follows:
– Night: Turns light on at 7pm and off at 6am – Evening: Turns light on at 7pm and off at 11pm – Front Door: Turns light on for 15mins when Front Door opens between 5pm and 7am (must have a
sensor with the default quick name “Front Door” added in the panel) – Doorbell: Turns light on between 5pm and 7am for 15 mins when Doorbell is activated (must have a
sensor with the default quick name “Doorbell” added in the panel)
Activity Monitor allows access to disarm sensors that are programmed as 24 hours zones, such as Sensor Groups 8, 9 & 25. A valid Master, User or Guest code is required to control 24 hour activity sensors. 2 options are provided:
– Quick Access: 300 second temporary access – Deactivate: Disarms 24 hour sensors until they are re-activated manually
Qolsys End User License Agreement
Access advanced settings & programming. A valid Dealer (default 2222), Installer (default 1111) or Master Code (default 1234) is required
Shift energy usage to off-peak hours (thermostats) and reduce energy usage during on-peak hours

PROGRAMMING

ADVANCED SETTINGS

FIND IT

To access the Advanced Settings menu pull down the Settings tray at the top of the screen, select “Settings” and then “Advanced Settings”. Enter your dealer, installer or master code. The code used to enter Advanced Settings determines the level of access. When using partitions the code entered at the screen lock determines the access level for Advanced Settings.

INSTALLER MENU (1111)

DEALER MENU (2222)

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 23 OF 214

• The “Partitions” icon will only appear if Partitions are enabled
  under Installer/Dealer Settings

PROGRAMMING
SETUP WIZARD
Setup Wizard The “Easy Install Wizard” is an onscreen, step-by-step programming tool that makes the already fast and intuitive installation process even easier, ensuring every install is consistent and follows best practices.
Launch Wizard Selecting Launch Wizard will initiate the Easy Setup Wizard based on the page configuration chosen.
Wizard Settings Choose which pages you want to be shown during the Wizard walkthrough. Select Advanced or Simple sensor setup.

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SETUP WIZARD

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 24 OF 214

PROGRAMMING

LAUNCH WIZARD

FIND IT

Launch Wizard Selecting Launch Wizard will initiate the Easy Setup Wizard based on the page configuration chosen in Wizard Settings.

Swipe down for access

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SETUP WIZARD LAUNCH WIZARD

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 25 OF 214

PROGRAMMING

WIZARD SETTINGS
Wizard Settings Choose which pages you want to be shown during the Wizard walkthrough. Select Advanced or Simple sensor setup

Setting Update Security Security Sensor Setup Format Panel Glass Break
Z-Wave
Bluetooth

Default

Description

Enabled Show the option to check for software updates in the Setup Wizard

Enabled

Show the option to add and edit security sensors in the Setup Wizard

Advanced

Determines whether the Security page of the Setup Wizard shows Advanced Sensor pairing (PRO) or Simple Sensor pairing (DIY)

Enabled

Show the option to enable or disable the panel glass break in the Setup Wizard. NOTE: Not approved for UKCA or CE/EN Grade 2

Enabled

Show the option to include and edit Z-Wave devices in the Setup Wizard

Enabled

Show the option to pair Bluetooth devices in the Setup Wizard
NOTE: Not approved for EN Grade 2

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SETUP WIZARD WIZARD SETTINGS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 26 OF 214

PROGRAMMING
WIZARD SETTINGS

Setting Users Dealer IQ Remote Sensor Signal Test Download Mobile App

Default Enabled Enabled

Description
Show the option to add users in the Setup Wizard
Show the option to add and edit Dealer Contact Info in the Setup Wizard

Enabled Show the option to pair IQ Remotes in the Setup Wizard

Enabled Activate the sensor test as part of the Setup Wizard

Enabled

Show the option to scan a QR code and download the Alarm.com app

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SETUP WIZARD WIZARD SETTINGS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 27 OF 214

PROGRAMMING

INSTALLATION
If Dealer Contact info is not previously filled out or pushed from Alarm.com, a pop up is generated when accessing the “Installation” icon, requiring that dealer contact information to be entered. This information is used to populate the “Contact Us” tab in the Message Center. NOTE: Company Name and Company Phone Number are required and must be filled out to continue
with panel programming.

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 28 OF 214

PROGRAMMING
INSTALLATION

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 29 OF 214

PROGRAMMING

INSTALLER/DEALER SETTINGS

Installer/Dealer Settings Change panel settings like supervisory times, power and cell loss timeout and SIA settings.

Setting Account Number

Default

Description

blank Security provider account number (up to 10 characters)

Power Management

Enabled An energy-saving function when running on battery power only

SIA Power Restoration

Disabled Turn on or off sensor hold for 60 seconds during power restore

ULC Commercial Power Restoration

Disabled

When enabled, ignore all sensor activity for 120 seconds after power restoration

Select the length in hours (4, 12, 24) before reporting a loss of

Loss of Supervisory Signals for Emergency Sensors

4

supervision on life safety devices.
NOTE: For UL/cUL Resi Fire and UL Commercial Burg (UL2610) the wireless supervision

window for Emergency sensors (Smoke, Heat & CO Detectors) shall be set to 4h

Loss of Supervisory Signals for PowerG Emergency

4

Select the length of time (20, 30 min, 1, 2, 4, 12, 18 hours) before reporting a loss of supervision on PowerG life safety devices.

Sensors

NOTE: For UL/cUL Resi Fire and UL Commercial Burg (UL2610) the wireless supervision window for Emergency sensors (Smoke, Heat & CO Detectors) shall be set to 2h

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION INSTALLER/DEALER SETTINGS

• Additional options available only through the Dealer Code.

PROGRAMMING
INSTALLER/DEALER SETTINGS

Setting Loss of Supervisory Signals for ZWave
Loss of Supervisory Signals for Non Emergency Sensors
Loss of Supervisory Signals for PowerG Non Emergency Sensors
Loss of Cell Signal Timeout
Communication Test
Communication Test Start Time

Default

Description

4

Select the length in hours (4, 24) before reporting a loss of supervision on Z-Wave Sirens.

24
24 30 Monthly Randomized

Select the length in hours (4, 12, 24) before reporting a loss of supervision on security devices.
NOTE: For UL/cUL Resi Fire and UL Commercial Burg (UL2610) the wireless supervision window for Non-Emergency sensors (all intrusion sensors) shall be set to 4h. These devices shall not be used for EN Grade 2 compliant installations
Select the length of time (20, 30 min, 1, 2, 4, 12, 24 hours) before reporting a loss of supervision on PowerG security devices.
NOTE: For UL/cUL Resi Fire and UL Commercial Burg (UL2610) the wireless supervision window for Non-Emergency sensors (all intrusion sensors) shall be set to 4h. For EN Grade 2, the supervision window shall be set for 20 minutes.
Select the length in minutes (10-120) before reporting a loss in cellular signal.
NOTE: For UL Commercial Burg (UL2610) the cell supervision is hardcoded to 200s
Choose Never, Daily, Weekly or Monthly when enabling the communication test.
NOTE: For UL Resi Fire (UL985) the test frequency shall be set to Weekly. By default the system will be set to Weekly if UL985 is selected on Alarm.com
Select the time of day that the panel will send its Communication Test. If no time is selected the time will automatically be randomized.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 31 OF 214

PROGRAMMING
INSTALLER/DEALER SETTINGS

Setting SIA Limits
NOTE: For UL resi burg set entry delay to 45 sec and exit delay to max 120 sec. For UL Commercial Burg (UL2610) maximum entry and exit delay should not exceed 60 sec. NOTE: For ULC Security Level I (resi burg) set entry delay to 180 sec. For ULC Security Level II (commercial burg) set entry delay to 60 sec and exit delay to 45 sec max. NOTE: For EN Grade 2 installations set Entry Delay to 45 sec and Exit Delay to 30 sec.
EN Grade 2

Default Enabled

Description
When enabled, the range for entry and exit delays is as follows: -Entry delay: 30-240 seconds, Exit Delay: 45-254 seconds
When disabled, the range for entry and exit delays are as follows: -Entry delay: 5 to 240 seconds, Exit delay: 5 to 254 seconds
When enabled the range for Dialer Delay is: 15 to 45 seconds When disabled the range for Dialer Delay is: 0 to 254 seconds

Disabled

The setting enables EN Grade 2 compliance on the Panel. When Enabled, the following behaviors and/or settings are changed automatically:
– Entry Procedure (EU) – follows entry procedures and alarm transmission delays specified by EN 50131 – Disables the “Auto Bypass” setting so that the Panel will protest arming when sensor and panel trouble conditions are
present (i.e. Open, Tamper, Low Battery, etc)
– Trouble condition alerts cannot be acknowledged until the condition is resolved – Trouble beeps are expanded to include fault indications required by EN 50131 – “Screen Lock” setting is enabled automatically. Screen will lock 30 seconds after Disarming – A new icon called “EU Events” is added to the “Settings” page which records mandatory history events specified by EN
50131.
– “Loss of Supervisory Signals for PowerG Non-Emergency Sensors” is set to 2 hours by default. – “LED Indicator” setting is Disabled automatically. – “Dealer or Installer Access Requires User Permission” setting is Enabled automatically.

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting EU Event Swinger Shutdown Count
Favorite Languages
LED Indicator Power Off Indicator 6 Digit User Code Commercial Sensor and Device Names Wellness Support

Default

Description

Determines the number of times a particular event will record to “EU Events” log before

3

shutdown. The count (3-10) will reset after and arm or disarm event. NOTE: This setting is

greyed out and not selectable unless EN Grade 2 is Enabled.

English/Español

Set the Panel’s language toggle to your favorite 2 languages. Choose from English (United States), Français (Canada), Español (Estados Unidos), Italiano (Italia), Nederlands (Nederland), Norsk bokmål (Norge), Svenska (Sverige), Íslenska (Ísland), Deutsch
(Deutschland), Magyar, (Magyarország), Dansk (Danmark), Român (România), Portuguesa (Portugal), Polskie (Polska), Suomalainen (Suomi), Français (France), Español (España), Hebrew, Türk (Türkiye).

Enabled

Manually Enable/Disable the LED Status Light on the panel.
NOTE: This setting will automatically be set to Disabled when EN Grade 2 is Enabled.

Disabled

When Enabled, LED Status Light on the Panel will flash orange if there is a power failure.

Disabled

This is a global setting for all codes used on the panel and changes the input from 4 digits to 6 digits. When enabled, a “00” will be appended to all existing 4 digit codes

Disabled

Enabling this features changes the sensor name vocabulary from residential naming to commercial naming.

Disabled

When Enabled, Auxiliary Pendants learned into Group 6 behave like a traditional PERS pendant. The system generates a signal to Alarm.com but does not generate a loud local alarm that needs to be disarmed between button presses. NOTE: This feature cannot be enabled if
Partitions are enabled.

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting WI-FI Warning Messages Partitions
Other Automation
Zwave Frequency Region PowerG Camera Image Capture Count PowerG Camera Alarm Image Upload Limit
Power Down Event Communication

Default

Description

Enabled

When enabled the panel display will automatically revert to the Manage My System page as the default page if Wi-Fi is not connected to encourage end users to stay connected.

Disabled

Create up to 4 partitions by enabling this feature.

Disabled

When Enabled, the Panel can support Zigbee Automation devices as well as Deako Lighting integrations. These devices are added through the “Other Automation” icon that will appear under the “Devices” icon.
NOTE: Zigbee integration requires that a Zigbee daughter card be installed in the panel. Not evaluated for UKCA or CE/ EN Grade 2.

Varies by Region

Sets automatically based on install region and Z-Wave hardware installed in the panel or manually choose between United States, European Union, Australia/New Zealand, Hong Kong, Malaysia, India, Israel, Russia, China, Japan or Korea.

1

Determines the number of Images to be uploaded by any PowerG PIR CAM when triggered during an Alarm. Choose between 1 or 10.

Enabled

Determines if PowerG PIR CAMs upload only images from the first motion event during an arming period (Enabled) or if they will upload images from all motion events for that arming period (Disabled).

Disabled

Determines if the Panel sends a unique event code (enabled) or not (disabled) to ADC and the CS if the Master Code is used to access the Power Down icon under Advanced Settings.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 34 OF 214

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting

Default

Security Page

Enabled

Wellness Page

Disabled

Check-in/Check-Out

Disabled

Home Control Page Door Lock Page Thermostat Page Scenes Support

Disabled Enabled Enabled Enabled

Description
Choose whether or not you want the “Security Page” to appear as part of primary user interface on the panel. NOTE: This feature can not be disabled if Partitions are enabled.
Choose whether or not you want the “Wellness Page” to appear as part of primary user interface on the panel. NOTE: This feature can not be enabled if Partitions are enabled.
Choose whether or not you want a “Check-in” and “Check-out” button to appear as part of the Wellness Page UI. This feature allows a nurse to check in/out and have their picture taken by the panel as record of their visit. NOTE: The Wellness Page must be enabled in order
for this feature to also be enabled.
Choose whether or not you want the “Home Control Page” to appear as part of primary user interface on the panel. NOTE: Before the Home Control Page can be enabled there must be at least two
(2) different “types” of automation devices added to the panel (Lights, Locks or Thermostats). This feature can not be enabled if Partitions are enabled.
Choose whether or not you want the “Door Lock Page” to appear as part of primary user interface on the panel anytime a Door Lock is added as a device.
Choose whether or not you want the “Thermostat Page” to appear as part of primary user interface on the panel anytime a Thermostat is added as a device.
When enabled, a new icon will appear in the panel UI on left hand footer enabling the use of Scenes that have been created on Alarm.com. NOTE: This feature cannot be enabled if
Partitions are enabled.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 35 OF 214

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting

Default

Description

Stream Live Video Cameras to IQ Remote

Disabled

This setting allows a user to view cameras from the IQ Remote. When enabled, Cameras that are streaming to the primary panel will also stream to the IQ Remote.

IQ WiFi Dashboard

Enabled

Determines whether or not the IQ WiFi Dashboard is shown as part of the primary user interface pages when connected to an IQ WiFi or IQ WiFi 6.

IQ WiFi Security Network Reconnect

Enabled

Determines whether IQ Devices (Panels & Remotes) automatically switch to the Security SSID on IQ WiFi or IQ WiFi 6.

Show Managed Devices

Disabled

Determines whether to show devices paired to the Security Network of an IQ WiFi or IQ WiFi 6 (Enabled) in the WiFi profiles section or not (Disabled).

Pin Code Lock Profiles

Enabled

When enabled, requires entering the Master Code to access profiles & network map on IQ Wifi 6 dashboard.

Unpair IQ WiFi

Unpair the Panel from an IQ WiFi or IQ WiFi 6 network and delete all the IQ WiFi data from the Panel.

PowerG RF Jam Detection

Disabled

When enabled the system can detect when an unusual amount of RF signals are being transmitted in the PowerG spectrum leading to a potential loss of connectivity. This event reports to the central station when enabled. Choose from Disabled, UL20/20 or En 30/60. NOTE: For EN Grade 2 certified installations the option shall be enabled and set to EN 30/60.

Jam Detection

Disabled

When enabled the system can detect when an unusual amount of RF signals are being transmitted on the frequency of the legacy daughter card installed in the panel (319.5MHz, 345MHz or 433MHz) leading to a potential loss of connectivity. This event reports to the central station when enabled. NOTE: Not evaluated for UK for CE/EN Grade 2

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting
Jam Detection Local Alarm
NOTE: Not evaluated by UL/cUL, UKCA or EN Grade 2
SRF Jam Sensitivity Level
NOTE: Not evaluated for UK or CE/EN Grade 2
Zigbee Jam Detection
Zigbee Jam Sensitivity Level
Allow Master Code to Access Security Sensors
Open/Close Reports Allowed For Auto Learn

Default Disabled
Normal Disabled Disabled Disabled Enabled

Panel Glass Break Detector
NOTE: Not evaluated for UK or CE/EN Grade 2

Disabled

Panel Motion Detector
NOTE: Not evaluated for UK or CE/EN Grade 2

Disabled

Description
When enabled the system will sound a local alarm. “Jam Detection” must be active for this to function properly.
Choose between HIGH and NORMAL sensitivity levels.
Future use.
Future use.
Allow the Master Code to access to the Security Sensor icon, including Auto Learn Sensor, Add Sensor, Edit Sensor, Delete Sensor, Sensor Status & Sensor Group.
Rather than sending a tamper to auto learn a sensor, enabling this will allow an open/ close of the sensor to trigger auto learn.
Creates an independent zone that leverages the panel’s built-in microphones to act as a glass break detector. This will fall into the zone order at the time you enable this feature.
NOTE: This feature cannot be Enabled if Panel Ambient Noise Detection is Enabled.
Creates an independent zone that leverages the panel’s built-in camera to act as an activity motion detector. This will fall into the zone order at the time you enable this feature. Motion can trip once every 4 minutes. NOTE: The panel motion detector is for activity
monitoring and automation only (Group 25) and will not create an alarm condition or act as a security PIR.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 37 OF 214

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting

Default

Description

Panel Ambient Noise Detector Ambient Noise Threshold Noise Detector Duration

Disabled 85 dB 20 min

When Enabled, the Panel’s built-in microphones can monitor for loud noise detection above a settable dB threshold and generate an alert. Useful for MDU, apartments and short term rentals where noise complaints are a concern. After an alert is generated, a 30 second cool down period is instituted. NOTE: This feature cannot be Enabled if Panel Glass Break
Detector is Enabled.
Set the threshold at which the Panel Ambient Noise Detector determines there is enough noise to generate an alert. Choose from values between 75 and 95 dB. NOTE: This setting is
greyed out and not selectable unless Panel Ambient Noise Detector is Enabled.
Determines the length of time for which the panel must detect noise above the threshold level in order to generate a noise notification.

Noise Detector Popup

Disabled

Determines whether the panel indicates locally on the screen that noise event has been detected.

Zigbee Network Type
NOTE: Not evaluated for UK or CE/EN Grade 2
Light Reporting (PowerG)

Home Automation and
Security

Choose which type of Zigbee network you’d like to use. Options are Home Automation and Security or Smart Energy. NOTE: This setting only appears when a Zigbee daughter card is installed in
the Panel. When paired to UL Listed Zigbee devices, Zigbee can be used for UL/ULC Listed Residential Fire and Burglary applications.

Disabled

When Enabled, PowerG devices that support light sensor capabilities report light status to the Panel. Data is stored for future use.

Temperature Reporting (PowerG)

Disabled

When Enabled, PowerG devices that support temperature measurement, report temperature information to the Panel. Data is displayed on the panel home screen.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 38 OF 214

PROGRAMMING

INSTALLER/DEALER SETTINGS

Setting
System Health Check
System Health Check as Default Home Screen Delete All Sensors Delete All Z-Wave Devices Zigbee Reset Master Reset*
Data Recycle
IQ Remote Reset Authentication

Default Enabled

Description
Determines whether the System Health Check feature shows up on the Manage My System primary user interface (enabled) or not (disabled).

Disabled

Panel home screen defaults to the System Health Check page if troubles exist.

Deletes all security sensors and Bluetooth devices programmed in the panel.

Performs a factory reset on the Z-Wave controller. Does not factory reset previously included devices.

Deletes all Zigbee sensors and resets the Zigbee Network.

Restores panel to factory settings and erases all content.

This feature erases all User data previously stored. (Wi-Fi SSID & Password, User Codes, Panel Camera Images, Custom Photo Frame Images, Message Center & Panel Event History).

Disabled

If Enabled, the IQ Remote will require authentication (Dealer or Installer Code) to master reset it.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 39 OF 214

PROGRAMMING
SYSTEM LOGS

FIND IT

System logs allow the panel to send non-customer identifying information to the server for troubleshooting and bug identification.

Setting Upload logs to the server Auto Upload Logs
Log Level

Default

Description

Requires manual
push

Tell the panel to begin uploading a history of its activity to the server. This information is used to troubleshoot bugs and diagnose panel problems. The panel will upload any logs saved in its memory

Disabled Automatically upload the system’s log to the servers every 24 hours

Debug

Tell the panel how much information to record in log files.
No log output: No information recorded Fatal: Record fatal or severely problematic information only Error: Record all errors and fatal issues Warn: Record warnings, errors, and fatal issues Info: Record all generic, non- customer related information Debug: Record diagnostic messages, Info, Warnings, Errors, and Fatal issues Verbose: Record all non-customer identifying information

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION
SYSTEM LOGS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 40 OF 214

PROGRAMMING

SIREN AND ALARMS
Siren and Alarms Change siren and alarm settings for certain types of alarm events.

Setting Panel Sirens
Siren Annunciation Fire Verification

Default
All Sirens On

Description
All Sirens Off: This will disable the siren for all alarm types, except for life safety devices, including any hardwire or wireless external sirens. All Sirens On: This is the default setting which enables the siren for all alarms Installer/Test Mode: This disables the siren for all alarm types including any paired or hardwired external sirens for 30 mins then all sirens are re-enabled

Disabled

Panel siren pauses periodically to announce which locations have triggered the alarm.
NOTE: for UL/cUL this feature is not allowed for Fire, CO, Burglar Alarm

Disabled

When enabled, panel requires two fire events from smoke detector (one detector twice or two detectors once each)
NOTE: Not allowed on UL/cUL installations

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION
SIREN AND ALARMS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 41 OF 214

PROGRAMMING
SIREN AND ALARMS

Setting Burglary Alarm Confirmation Burglary Alarm Confirmation Timer Severe Weather Siren Warning Dialer Delay
NOTE: Shall not be used on EN Grade 2
Siren Timeout
Water/Freeze/Temperature Siren

Default Disabled
30 Enabled
:30
4 min Enabled

Description
When enabled, a confirmed alarm requires two sequential burglary alarms within the Burglary Alarm Confirmation Timer window. NOTE: This setting is greyed out and unavailable unless EN
Grade 2 is enabled.
Timer used for Burglary Alarm Confirmation. NOTE: This setting is greyed out and unavailable unless EN
Grade 2 is enabled.
When enabled, siren will sound when the panel receives a severe weather alert. When disabled, panel will use severe weather chime
Amount of time (in seconds) before panel will attempt call to central station after an alarm event is triggered When SIA Limits enabled: :15 to :45 seconds When SIA Limits disabled: :0 to :254 seconds
Determine how long before siren stops sounding during an alarm event (3 minutes to 15 minutes). NOTE: For UL/cUL residential fire/burg applications the minimum bell timeout shall be set to 5 min. For
UL Commercial Burglary installations, minimum bell time out shall be set to 15 minutes. For EN Grade 2 the minimum bell timeout shall be 90 sec and maximum bell timeout shall not exceed local regulations.
When enabled, siren will sound when a water or freeze detector is triggered. When disabled, the panel emits a “water” tone

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 42 OF 214

PROGRAMMING
SIREN AND ALARMS

Setting Police Panic Fire Panic Auxiliary Panic Audible Siren for Wireless Supervisory Failures
PowerG Smoke Detector Siren
Screen Auto-Dimming During Alarm
Allow Master Code To Access Siren and Alarms

Default

Description

Enabled

Allows Police Panic to be enabled or disabled.

Enabled

Allows Fire Panic to be enabled or disabled.

Enabled

Allows Auxiliary Panic to be enabled or disabled.

Disabled

When this setting is enabled and the system is armed, supervisory failures for nonemergency sensors are treated the same as a tamper and cause an alarm to be generated.

Fire Alarms Only

When set to “Fire Alarms Only”, PowerG Smoke Detectors that are learned into the system will only sound during fire alarm events. When set to “All Alarms”, PowerG Smoke Detectors will act as additional wireless sirens and will sound during all alarm events.

Enabled

When enabled, panel screen dims during Alarm. When disabled, panel screen will not dim. NOTE: Must be enabled for UL installations OR a 1.5 amp transformer must be used.

Disabled

Allow the master code to access these features and settings. NOTE: not allowed for UL/cUL.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 43 OF 214

PROGRAMMING

SECURITY AND ARMING
Security and Arming Change arming settings, entry and exit delays, enable Duress Authentication and more.

Setting Dealer Code* Installer Code
Swinger Shutdown
Swinger Shutdown Count
Panel Tamper

Default 2222 1111
Enabled
1 Enabled

Description
Code to access all options
Code to access installer options only
Determines whether the panel allows the same sensor to trip the alarm more than once during the same arming period. When Enabled, the sensor will trip according the to the Swinger Shutdown Count setting. When Disabled, a sensor may trip up to 128 times per arming period.
Determines the number of times the same sensor is allowed to trip the alarm during the same arming period (1-6). Swinger Shutdown must be enabled in order for this setting to work. NOTE: For EN Grade 2 it shall be set
to 3
This setting enables or disables the Panel Tamper switch on the back of the panel. NOTE: for UL/cUL and EN Grade 2 this setting shall be Enabled

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 44 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION SECURITY AND ARMING

• Additional options available only through the Dealer Code.

PROGRAMMING

SECURITY AND ARMING

Setting Screen Lock Secure Arming Force Arm Refuse Arming When Battery Low Auto Bypass
Final Exit Door Arming
Auto Stay

Default Disabled Disabled Disabled Disabled Enabled Disabled Enabled

Description
When enabled, a screen lock page will appear. Screen lock restricts access to the panel based on valid user codes. NOTE: This setting is automatically enabled when Partitions are enabled, though it can
subsequently be disabled if desired. It is also enabled for “EN Grade 2”
Require user code for arming the panel. NOTE: this option shall be enabled for UL/cUL and EN Grade 2
If a device has been Auto Bypassed during the arming sequence, and then subsequently restored (closed), either during the exit delay or after the system has already been armed, it will be un-bypassed and re-included in the protected area.
Will not allow panel to arm if battery is low (below 8%). NOTE: This option shall be enabled for EN Grade 2
Toggle whether or not to bypass open or tampered sensors automatically. NOTE: Shall be disabled
for UL/cUL. This setting is turned off and greyed out when the “En Grade 2” setting is enabled.
When enabled, if Arm Away is selected at the panel then there is no timed exit delay. Instead, the system is not fully armed until an Entry/Exit door is violated. NOTE: This setting is greyed out an
unavailable unless EN Grade 2 is enabled.
If panel is armed “Away” but a delay door is not opened, the panel assumes you are still home and changes arming to “Stay” mode

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 45 OF 214

PROGRAMMING
SECURITY AND ARMING

Setting Arm Stay – No Delay
Auto Exit Time Extension
Keyfob Instant Arming Keyfob Alarm Disarm Keyfob Disarming
Engineer’s Reset
Allow Master Code to Access Security and Arming Allow Master Code to Access Bluetooth Radio
Normal Entry Delay

Default Enabled Enabled Enabled Disabled Enabled Disabled
Disabled
Enabled
30 Secs

Description
Arm stay immediately with no countdown timer
Automatically extend countdown timer if delay door is opened during countdown process a second time
When enabled, turns off exit delay if keyfob is used to arm the system
When enabled this will Allow a keyfob to disarm alarm events.
When Disabled, a Keyfob will not be able to disarm the panel
If a confirmed alarm occurs on a burglary zone, the system is locked out after disarming until a 5 digit reset code provided by the installer is entered in.
Allow the master code to access these features and settings.
NOTE: this option shall be disabled for UL/cUL. This option shall be enabled for UL Commercial Burg installations.
Allow the master code to access Bluetooth Devices.
How much time users have to enter their code after opening a door (30-240secs). With SIA limits disabled the minimum time can be set to 5 secs.
NOTE: For UL Commercial Burg (UL2610) maximum entry delay should not exceed 60s. For EN Grade 2 it shall not exceed 30 sec.

PROGRAMMING
SECURITY AND ARMING

Setting Normal Exit Delay Long Entry Delay Long Exit Delay

Default 60 Secs 100 Secs 120 Secs

Description
How much time users have to exit the location before the panel arms itself (30-254secs). With SIA limits disabled the minimum time can be set to 5 secs. Door/Window group 10 follows the “Normal Exit Delay” NOTE: For UL Commercial Burg (UL2610) maximum exit delay should not exceed 60s. For EN Grade 2
the maximum exit delay should not exceed 30s.
A second separate entry delay that can be used on a sensor needing more time when tripped (45-240secs). With SIA limits disabled the minimum time can be set to 5 secs. NOTE: Not for use with
EN Grade 2
A second separate exit delay that can be used on a sensor needing more time when tripped (45-254secs). With SIA limits disabled the minimum time can be set to 5 secs. Door/Window group 12 follows the “Long Exit Delay”. NOTE: Not for use with EN Grade 2

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 47 OF 214

PROGRAMMING

CAMERA SETTINGS

Camera Settings Enable/Disable Disarm photos and Alarm photos. Secure images requiring a code to either view or delete.

Setting

Default

Description

Secure Delete Images Enabled When enabled, a code is required to delete disarm and alarm photos

Panel Camera Disarm Photos Alarm Photos Alarm Videos

Enabled Enabled Enabled Enabled

When disabled, all Panel Camera related functions are turned off, including: Disarm Photos, Alarm Photos, Alarm Videos and Settings Photos. Additionally the Panel Camera Page is also removed
When enabled, the built-in camera will take a single photograph when a user disarms the panel. When disabled, the panel will not capture images upon disarm
When enabled, the built-in camera will take a single photograph during an alarm event
When an alarm is triggered the panel will record a video clip for 4 mins from it’s built in 8mp panel camera

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 48 OF 214

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION CAMERA SETTINGS
Note: Supplementary feature not evaluated by UL/cUL or EN Grade 2

PROGRAMMING
CAMERA SETTINGS

Setting
Settings Photos
Allow Master Code to Access Image Settings

Default Disabled Disabled

Description Whenever Advanced Settings are accessed the panel will take and store a photo Allow the master code to access these features and settings

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 49 OF 214

PROGRAMMING

Z-WAVE DEVICE LIST*

FIND IT
Note: This feature has not been evaluated for EN Grade 2

Z-Wave Device List Shows device specific information for programmed Z-Wave devices.

Swipe down for access

Pressing “Info” displays:
· Product Info · Protocol Info · Application Info · Supported Command
Classes

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) Z-WAVE DEVICE LIST

Pressing “Re-Interview” will resend all initial pairing commands to that device.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 50 OF 214

*This page only available through the Dealer Code.

PROGRAMMING

SOUND

FIND IT

Sound Customize panel sounds. Enable/Disable voices, chimes, trouble beeps and more.

Setting Volume Edit Chimes
Voices Sensors Panel Activity Monitoring

Default n/a n/a
Enabled Enabled Enabled Enabled

Description
Controls the panel’s voice volume, beeps and chime volume, media volume (help videos) and door bell volume through individual sliders
Allows you to select from various chimes for each individual device
Voice Settings
This is a global setting for Sensors, Panel messages, Activity Monitoring Sensors, and Z-Wave device voices and indicates whether the panel should “speak”
Turns Sensor voices on (enabled) or off (disabled)
Turns Panel voices on (enabled) or off (disabled)
Turns Activity Monitoring voices on (enabled) or off (disabled)

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 51 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SOUND

PROGRAMMING

SOUND

Setting Automation Device Voice Prompts Automation Remote Voice Prompts
All Chimes
Sensor Chimes Panel Activity Sensor

Default

Description

Enabled Turns Automation Device voices on (enabled) or off (disabled)

Enabled
Enabled Enabled Enabled Enabled

Turns voices on (enabled) or off (disabled) for Automation devices being controlled remotely (via Alarm.com)
Chime Settings
This is a global setting for Sensors, Panel messages and Activity Monitoring Sensors chimes and indicates whether the panel should emit tones or “beeps”
Turns chimes on (enabled) or off (disabled) for Sensors
Turns Panel chimes on (enabled) or off (disabled)
Turns Activity Sensor chimes on (enabled) or off (disabled)

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SOUND

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 52 OF 214

PROGRAMMING

SOUND

Setting
Trouble Beeps
PowerG Siren Trouble Beeps
Sensor Low Battery
Sensor Tamper Beeps
Panel Tamper Beeps
Edit Trouble Beep Chimes Trouble Beeps Timeout*** Fire and Life Safety Device Trouble Beeps

Default
Disabled Disabled Disabled Disabled Disabled
n/a 30 Enabled

Description
Trouble Beeps
Toggles all sensor and panel trouble beeps on or off. By default all trouble beeps are disabled
Determines whether PowerG sirens sound trouble beeps (enabled) or not (disabled)
Panel sounds when a sensor battery is low. Chime type and frequency are set below. By default these sounds are disabled
Panel sounds when a sensor is tampered. Chime type and frequency are set below. By default these sounds are disabled
Panel sounds when tampered or opened. Chime type and frequency are set below. By default these sounds are disabled
Select the chime type for Sensor Low Battery, Sensor Tamper, and Panel Tamper
Determines the amount of time between each trouble beep. Length can be set between 3-60 mins. (default is 30 mins)
Panel will sound a trouble alert if a fire safety device is tampered, failed or has a low battery (enabled by default)

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SOUND
**Set to Enabled for EN Grade 2 installations.
*** Setting shall be set to 3 min for EN Grade 2 installations

PROGRAMMING
SOUND

Setting
Global Fire Siren Global Intrusion Sounds and Sirens Global Auxiliary Sirens Global Chimes and Voices All Sounds in Partition 1
Touch Sounds Exit Beeps

Default
Enabled Disabled Disabled Disabled Disabled
Enabled Enabled

Description
Partition Sounds* When Partitions are enabled this setting determines whether Fire alarms sound in all partitions (enabled) or in only the partition they are assigned to (disabled)
Intrusion alarms and entry/exit sounds will sound in all partitions
Auxiliary alarm will sound in all partitions
Chimes and voices will play in all partitions
Sounds and alarms from all other partitions will sound in partition 1
Other Sounds This setting determines whether a touch sound is played when touching the screen (enabled) or not (disabled) Play exit beeps for the Quick Exit and Quick Access feature on the panel (enabled) or not (disabled)

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SOUND

• Additional settings available only when Partitions are enabled.

PROGRAMMING

PARTITIONS*

FIND IT
Note: This feature has not been evaluated for EN Grade 2

Partitions Edit the default name of a partition and view a list of users and sensors that are currently assigned to a given partition. Partitions 1, 2, 3 & 4 only appear when Partitions are enabled and when at least one sensor is learned into them.

Swipe down for access

SETTINGS ADVANCED SETTINGS

ENTER CODE (1111, 2222)

Overview: View the number of partitions set up on a system. There must be at least one sensor assigned to a partition before it can be viewed/edited

Info: View Users and Sensors associated with each partition

Edit: Rename a partition that suits its location or area being protected

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 55 OF 214

PARTITIONS

• The “Partitions” icon will only appear if Partitions are enabled under Installer/Dealer Settings

PROGRAMMING

LOCAL AUTOMATION*

FIND IT

Local Automation This hardcoded scene is designed for Panels installed in new construction properties that do not yet have an Alarm.com account activated, but that need to manage Z-Wave devices locally in a “vacant home mode”.

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Runs Daily: – Automatically LOCK all
locks at night (8pm)
– Set all thermostats to AUTO mode with a target temperature of 65°F – 78°F (18.3°C 25°C)
– Turn Light 1 ON at night (8pm) and then turn all lights OFF in the morning (6am)
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 56 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) LOCAL AUTOMATION
*This page only available through the Dealer Code.

PROGRAMMING
DEVICES

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 57 OF 214

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
*Unsupported Z-Wave Devices icon only available through the Dealer Code.

SECURITY SENSORS

SECURITY SENSORS

SECURITY SENSORS
Security Sensors Add, edit or delete up to 128 security RF or life safety devices.

FIND IT
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Auto Learn Sensor Pair sensors quickly by tripping or tampering and then editing the information
Add Sensor Pair sensors manually by typing in a DL code or Serial number
Edit Sensor Make changes to existing sensors
Delete Sensor Remove a sensor
Sensor Status Monitor sensor status in realtime

Sensor Group Quick reference to all sensor groups and their actions
Panel Motion Settings Adjust Panel Motion sensitivity and masking areas
Remove All PowerG Sensors Delete all PowerG sensors from the Panel
Remove All Zigbee Sensors Delete all Zigbee sensors from the Panel
PowerG Output Rules Configure PGMs when using the PGxWLSHW8 or PGxHRDW8

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
SECURITY SENSORS

SECURITY SENSORS

AUTO LEARN SENSOR

1. Select “Auto Learn Sensor”

Note: SRF433 is not for EN Grade 2 Installations. SRF319 and SRF345 are not for UKCA or CE/EN Grade 2 Installations

2. Open/Close or Tamper a sensor to enroll. For PowerG contacts, hold the “enroll” button until the yellow LED flashes.
3. Panel will chime and display the sensor’s DL code. Select OK to confirm.

4. Configure Partition Name, Sensor Type, Sensor Group, Sensor Name, Chime Type and Voice Prompts with the smart filtering drop down lists. 5. Select “Add New” to complete and move to the next sensor.
NOTE:
When enrolling an “S-Line” sensor, the panel will auto detect that it’s encrypted and change the “Source” field to S-Line.
IQ Panel 4 only: When enrolling a sensor of a different frequency (345MHz, 433MHz, PowerG) the Source field will change to accommodate the incoming signal type.
When a sensor with the frequency 345 is used, you will be given an additional field to specify the Loop #.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 60 OF 214

SECURITY SENSORS
ADD SENSOR

1. Select “Add Sensor” (NOTE: These same fields can be edited later from the “Edit
Sensor” app)
2. Select the appropriate Source based on the frequency of device being manually learned in
3. Tap the field marked “Sensor DL ID” to open the keyboard. Enter the DL code or Sensor ID on the back of the device and touch “Done”
4. Use the drop down menu to select which Partition you would like the sensor to be added to (if enabled) 5. Choose Sensor Type from list
6. Indicate Sensor Group from list
7. Choose Sensor Name from the list or create a “Custom Name” using the built in keyboard with Custom Text to Speech.
8. Choose Chime Type from list
9. Indicate whether you want Voice Prompts on or off
10. Click “Add New” to save the information and complete the process.

SECURITY SENSORS

SCAN QR CODE

*This feature is only used with Qolsys S-Line 319 Sensors that have compatible QR code labels on the box
1. Select “Add Sensor”
2. Tap the button marked “Scan QR Code” to open the camera. Hold the QR code label on the sensor box up to the camera to automatically scan the Sensor DL ID
3. Use the drop down menu to select which Partition you would like the sensor to be added to (if enabled)
4. Choose Sensor Type from list 5. Indicate Sensor Group from list
6. Choose Sensor Name from the list or create a “Custom Name” using the built in keyboard with Custom Text to Speech. 7. Choose Chime Type from list
8. Indicate whether you want Voice Prompts on or off
9. Click “Add New” to save the information and complete the process.

SECURITY SENSORS
PARTITION NAME
When Partitions are enabled (see Dealer/Installer Settings) you may then assign a sensor to a specific partition. This will allow independent control and arming of that partition without disrupting the main panel’s master partition. You may create and use up to 4 partitions.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 63 OF 214

SECURITY SENSORS

SENSOR TYPE

When adding or editing security devices you can choose from the following sensor types:

Door/Window Motion Glass Break Key Fob Keypad Auxiliary Pendant Smoke Detector CO Detector Hardwire Translator Wireless Translator Temperature Heat Water Shock Sensor Freeze Tilt Door Bell Smoke-M Door/Window-M Occupancy Sensor Siren High Temperature

Note: for UL/cUL, only UL/cUL listed devices shall be used: Door/Window contact: 60-362N-10-319.5, Motion Detector: 60-639-95R, Smoke Detector: IQ Smoke QS5110-840. For UL2610 installations use only UL listed PowerG devices.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 64 OF 214

SECURITY SENSORS
SENSOR GROUP
Sensor groups will change the behavior of the sensor. These are tied directly to your Sensor Type, displaying only what’s relevant. Touch the “Sensor Group” drop down to change.
A full list of Sensor Groups and descriptions can be found under “Sensor Groups” listed in the manual below.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 65 OF 214

SENSOR GROUPS

SENSOR GROUPS
IQ Panel 4 supports PowerG along with ONE “legacy” frequency (319.5 MHz, 345 MHz, or 433 MHz) depending on which RF daughter card is pre-installed. Sensor Group numbers and behaviors remain the same across all frequencies. When pairing a 345 MHz sensor with the Panel, an additional option for “Loop” number will be shown. IQ Panel 4 also supports the use of Zigbee daughter card in conjunction with compatible Zigbee devices for UL/ULC Residential Fire and Burglary applications. Note: SRF433 is not for EN Grade 2 Installations. SRF319 and SRF345 are not for UKCA or CE/EN Grade 2 Installations

DOOR/WINDOW

GROUP 10 11
12 13 14

NAME Entry-Exit- Normal Delay
Day Zone
Entry-Exit- Long Delay Instant Perimeter D/W
Instant Interior Door

SUPERVISED

SCENARIO

Y

Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm

Door or window that triggers an alarm instantly when system is armed

Y

(same a Group 13). When panel is disarmed, zone will annunciate opens

and closes, and will continue to notify until the dismiss button is pressed.

Gives a period of time to exit the home or to disarm the panel when

Y

returning before sounding the alarm. This can be a separate delay from

the “normal delay”

Y

Door or window that triggers an alarm instantly when system is armed

Y

An interior sensor that triggers an alarm instantly while armed to both stay and away. Does not trip if an entry/exit sensor is tripped first

SENSOR GROUPS

DOOR/WINDOW

GROUP 16

NAME
Away Instant- Follower Delay

SUPERVISED Y

SCENARIO
Interior door that triggers alarm instantly when system is armed to away mode only

25

Local Safety Sensor

This sensor does not report or trigger an alarm. This is a chime only sensor

Y

when “Activity Monitoring” is active, regardless of panel status. Used for

medicine cabinets, chemical storage etc

8

Reporting Safety Sensor

Y

This sensor reports to the central station and triggers an alarm when “Activity Monitoring” is active, regardless of panel status

9

Delayed Reporting Safety Sensor

This sensor reports to the central station and triggers an alarm when

Y

“Activity Monitoring” is active, regardless of panel status. This sensor has

an entry delay

*345 MHz door/window sensors will have the option to change the “Loop” number to 1 or 2. This will allow the sensor to be programmed twice as 2 different zones.

• Power G Door/Window contact PGx945, PGx309, PGx312 adds an additional drop down menu to determine the contact type, Reed Switch or Wired.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 67 OF 214

SENSOR GROUPS

MOTION

GROUP 17 15

NAME Away- Instant Motion Stay- Instant Motion

SUPERVISED

SCENARIO

Y

Active only when armed to “Night” or “Away”, and trips instantly when motion is detected. Does not trip if an entry/exit sensor is tripped first

Y

Active in “Stay”, “Night” & “Away” modes, and trips instantly when motion is detected. Does not trip if an entry/exit sensor is tripped first

35

Stay- Delay Motion

Y

Active in “Stay”, “Night” & “Away” modes. Triggers an entry delay when motion is detected. Does not trip if an entry/exit sensor is tripped first

20

Away- Delay Motion

21

Night Motion

25

Safety Motion

Y

Active when armed to “Night” and “Away”. Triggers an entry delay when motion is detected. Does not trip if an entry/exit sensor is tripped first

Y

Active only when armed to “Away”, and trips instantly when motion is detected. Does not trip if an entry/exit sensor is tripped first

This sensor does not report or trigger an alarm. This is a chime only sensor

Y

when “Activity Monitoring” is active, regardless of panel status. Used for

medicine cabinets, storage, activity tracking, etc

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 68 OF 214

SENSOR GROUPS

MOTION

GROUP

NAME

SUPERVISED

SCENARIO

43

Away- Instant, StayDelay Motion

Active in both “Stay”, “Night” & “Away” modes. During Away mode, trips

Y

instantly when motion is detected. Does not trip if an entry/exit sensor is tripped first. During Stay mode, triggers an entry delay when motion is

detected.

44

Away- Instant Interior Motion

Active only when armed to “Night” or “Away”, and trips instantly when

Y

motion is detected. Does not follow entry/exit delay rules and is always

instant.

45

Away- Stay- Instant Interior Motion

Active in both “Stay”, “Night” & “Away” modes. Trips instantly when

Y

motion is detected. Does not follow entry/exit delay rules and is always

instant.

*345 MHz motion sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device.

*Power G Motion Detectors with Prefix 120, 122, 130, 140 and 142 offer additional functions such as High Traffic Shutdown and Sensitivity Level. Motions with prefix 123, 126, 127, 128 and 129 offer High Traffic Shutdown only as an additional function.

SENSOR GROUPS

GLASS BREAK

*345 MHz glass break sensors can be programmed as “Loop” 1 only

GROUP 13 17

NAME
Glass Break
Glass Break -Away Only

SUPERVISED Y Y

SCENARIO Active in both “Stay” and “Away” mode Active in “Away” mode only

KEY FOB

GROUP 1 3

NAME Mobile Intrusion
Mobile Silent

4

Fixed Auxiliary

5

Fixed Silent Auxiliary

*345 MHz Keyfobs will follow the IQ Panel’s Keyfob programming and functionality

SUPERVISED N N Y
Y

SCENARIO
Worn or carried, the button(s) is/are programmed to trigger a police panic
Worn or carried, the button(s) is/are programmed to trigger a silent police panic
Installed in a fixed location such as night stand, the button(s) is/are programmed to trigger an Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/cUL,
UKCA or CE/EN Grade 2.
Installed in a fixed location such as night stand, the button(s) is/are programmed to trigger a silent Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/
cUL, UKCA or CE/EN Grade 2.

SENSOR GROUPS

KEY FOB

GROUP

NAME

6

Mobile Auxiliary

7

Mobile Silent Auxiliary

KEYPAD

*345 MHz Keyfobs will follow the IQ Panel’s Keyfob programming and functionality

SUPERVISED N N

SCENARIO
Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger an Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/cUL, UKCA or CE/EN
Grade 2.
Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger a silent Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/cUL, UKCA or
CE/EN Grade 2.

GROUP

NAME

SUPERVISED

SCENARIO

0

Fixed Intrusion

1

Mobile Intrusion

2

Fixed Silent

3

Mobile Silent

Y

Installed in a fixed location, the keypad is programmed to trigger a police panic.

NOTE: Hold-up functionality has not been evaluated for UL/cUL, UKCA or CE/EN Grade 2.

N

Keypad can be mobile and is programmed to trigger a police panic

Y

Installed in a fixed location, the keypad is programmed to trigger a silent police panic

N

Keypad can be mobile and is programmed to trigger a silent police panic

SENSOR GROUPS

KEYPAD

GROUP

NAME

4

Fixed Auxiliary

5

Fixed Silent Auxiliary

6

Mobile Auxiliary

7

Mobile Silent Auxiliary

SUPERVISED

SCENARIO

Installed in a fixed location such as night stand, the keypad is programmed to

Y

trigger an Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/cUL,

UKCA or CE/EN Grade 2.

Installed in a fixed location such as night stand, the keypad is programmed to

Y

trigger a silent Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/

cUL, UKCA or CE/EN Grade 2.

N

Keypad can be mobile and is programmed to trigger an Auxiliary panic. NOTE:
Medical functionality has not been evaluated for UL/cUL, UKCA or CE/EN Grade 2.

N

Keypad can be mobile and is programmed to trigger a silent Auxiliary panic.
NOTE: Medical functionality has not been evaluated for UL/cUL, UKCA or CE/EN Grade 2.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 72 OF 214

SENSOR GROUPS

AUXILIARY PENDANT

*345 MHz auxiliary pendants can be programmed as “Loop” 1 only

GROUP

NAME

0

Fixed Intrusion

1

Mobile Intrusion

2

Fixed Silent

3

Mobile Silent

4

Fixed Auxiliary

5

Fixed Silent Auxiliary

6

Mobile Auxiliary

SUPERVISED

SCENARIO

Y

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a police panic

N

Worn or carried, the button(s) is/are programmed to trigger a police panic

Y

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a silent police panic

N

Worn or carried, the button(s) is/are programmed to trigger a silent police panic

Y

Installed in a fixed location such as night stand, the button(s) is/are programmed to trigger an auxiliary panic

Installed in a fixed location such as night stand, the button(s) is/are programmed

Y

to trigger a silent Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/

cUL, UKCA or CE/EN Grade 2.

N

Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger an Auxiliary panic

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 73 OF 214

SENSOR GROUPS
AUXILIARY PENDANT

*345 MHz auxiliary pendants can be programmed as “Loop” 1 only

GROUP 7

NAME
Mobile Silent Auxiliary

25

Safety Auxiliary Pendant

61

Fixed Intrusion Restore

62

Fixed Silent Restore

SUPERVISED N N Y Y

SCENARIO
Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger a silent Auxiliary panic. NOTE: Medical functionality has not been evaluated for UL/cUL, UKCA or
CE/EN Grade 2.
Used for local alerts like a nurse call button. Will not report an alarm to the Central Station. NOTE: Medical functionality has not been evaluated for UL/cUL, UKCA or CE/EN
Grade 2.
Installed in a fixed location such as under a desk, the button(s) is/are programmed to trigger a police panic. Sends a restore to the Central Station
Installed in a fixed location such as under a desk, the button(s) is/are programmed to trigger a silent police panic. Sends a restore to the Central Station

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 74 OF 214

SENSOR GROUPS

SMOKE DETECTOR/HEAT

GROUP 26

NAME Smoke-Heat

*345 MHz smoke sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different
zones where supported by the device

SUPERVISED

SCENARIO

Y

Triggers an alarm when sensor detects smoke/rapid rise in heat

SMOKE-M
GROUP 26

NAME Smoke-Heat

SUPERVISED

SCENARIO

Y

Triggers an alarm when sensor detects smoke or a rapid rise of heat. Use ONLY with Qolsys multi-sensor smoke (QS5110-840)

CO DETECTOR

GROUP 34

NAME CO

*345 MHz carbon monoxide sensors can be programmed as “Loop” 1 only

SUPERVISED

SCENARIO

Y

Triggers an alarm when sensor detects Carbon Monoxide

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 75 OF 214

SENSOR GROUPS

HARDWIRE TRANSLATOR & WIRELESS TRANSLATOR

GROUP 13

NAME Takeover

SUPERVISED

SCENARIO

Y

Triggers an alarm when sensor is tampered in “Stay” or “Away” mode

TILT
GROUP 10 12
25

NAME Entry-Exit- Normal Delay
Entry-Exit- Long Delay
Garage Tilt- Safety Tilt

SUPERVISED Y Y
Y

*345 MHz tilt sensors can be programmed as “Loop” 3 only
SCENARIO
Triggers alarm after “normal delay” expires. Arms with both “Stay” and “Away”
Triggers alarm after “long delay” expires. Arms with both “Stay” and “Away
This sensor group does not report or trigger an alarm. This is a chime only sensor when “Activity Monitoring” is active, regardless of panel status. Great for detached garage/shops. NOTE: Functionality
in conjunction with garage door openers has not been evaluated for UL/cUL, UKCA or CE/EN Grade 2.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 76 OF 214

SENSOR GROUPS

WATER

*345 MHz water sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device

GROUP

NAME

SUPERVISED

SCENARIO

38

Water Sensor

Triggers an alarm when sensor detects presence of water.

Y

NOTE: flood sensor functionality has not been evaluated for UL/cUL, UKCA or CE/EN

Grade 2.

25

Water Non-Reporting

Y

Used for local alerts. Will not report an alarm to the Central Station

Please note: When selecting “Water” you will see two additional options under “Sensor Sub-Type”. For IQ TempH20 (QS5500-PO1) & the IQ Flood (QS5516-840/QS5536-840) select “IQ Flood”, for all others, select “Other Flood”

SHOCK SENSOR

*345 MHz shock sensors will have the option to change the “Loop” number to 1 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device

GROUP 13

NAME Shock-Glass-Break

SUPERVISED

SCENARIO

Y

Arms and trips shock sensors immediately when armed to both “Stay” and “Away”

17

Glass-Break-Away Only

Y

Arms and trips shock sensors immediately when armed only to “Away”

Please note: When selecting “Shock” you will see two additional options under “Sensor Sub-Type”. For IQ Shock select “IQ Shock”, for all others select “Other Shock”. *Power G Shock Sensor with prefix 170 offers additional sensitivity level functions

SENSOR GROUPS

FREEZE
GROUP 52 25

NAME Freeze Freeze Non-Reporting

*345 MHz temp sensors can be programmed as “Loop” 1 only

SUPERVISED Y Y

SCENARIO
Triggers an alarm when sensor detects low temperatures.
NOTE: temperature sensor functionality has not been evaluated by UL/cUL
Used for local alerts. Will not report an alarm to the Central Station

Please note: When using the PGx905 with Group 52, Freeze, the Low threshold setting is set to 40°F (4°C) by default. The Low threshold can be customized between -22°F and 158°F (-40°C and 85°C).

HIGH TEMPERATURE

GROUP 53 25

NAME Temp Reporting Temp Non-Reporting

SUPERVISED Y Y

SCENARIO
Triggers an alarm when sensor detects high temperatures.
NOTE: temperature sensor functionality has not been evaluated by UL/cUL
Used for local alerts. Will not report an alarm to the Central Station

Please note: When using the PGx905 with Group 53, the High threshold setting is set to 100°F (38°C) by default. The High threshold can be customized between -22°F and 158°F (-40°C and 85°C).

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 78 OF 214

SENSOR GROUPS

DOOR BELL

GROUP 25

NAME Local Safety Sensor

SUPERVISED

SCENARIO

This sensor does not report or trigger an alarm. This is a chime only

Y

sensor when “Activity Monitoring” is active, regardless of panel

status. Great to automate lights, cameras and notifications etc

SIREN
GROUP 33 25

NAME Siren Local Safety Sensor

SUPERVISED

SCENARIO

Y

Used for supervising Z-Wave sirens for wireless connectivity. Reports to the central station.

Y

Used for supervising Z-Wave sirens for wireless connectivity. Local supervision only. Does NOT report to the central station.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 79 OF 214

SENSOR GROUPS

DOOR/WINDOW-M (For use only with Multi-function Door/Window Sensors)

GROUP

NAME

SUPERVISED

SCENARIO

10

Entry-Exit- Normal Delay

Y

Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm

12

Entry-Exit- Long Delay

13

Instant Perimeter D/W

14

Instant Interior Door

16

Away Instant- Follower Delay

Gives a period of time to exit the home or to disarm the panel when

Y

returning before sounding the alarm. This can be a separate delay from

the “normal delay”

Y

Door or window that triggers alarm instantly when system is armed

Y

An interior sensor that triggers an alarm instantly while armed to both stay and away. Does not trip if an entry/exit sensor is tripped first

Y

Interior door that triggers alarm instantly when system is armed to away mode only

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 80 OF 214

SENSOR GROUPS

DOOR/WINDOW-M (For use only with Multi-function Door/Window Sensors)

GROUP

NAME

SUPERVISED

SCENARIO

25

Local Safety Sensor

This sensor does not report or trigger an alarm. This is a chime only sensor

Y

when “Activity Monitoring” is active, regardless of panel status. Used for

medicine cabinets, chemical storage etc

8

Reporting Safety Sensor

Y

This sensor reports to the central station and triggers an alarm when “Activity Monitoring” is active, regardless of panel status

9

Delayed Reporting Safety Sensor

This sensor reports to the central station and triggers an alarm when

Y

“Activity Monitoring” is active, regardless of panel status. This sensor has

an entry delay

OCCUPANCY SENSOR

GROUP

NAME

25

Local Safety Sensor

SUPERVISED

SCENARIO

Y

This sensor group is to be used for monitoring activity in the home. This group does not report

SENSOR GROUPS

TEMPERATURE

GROUP

NAME

50

Temp Reporting CMS

51

Temp Non Reporting

52

Freeze

53

Temp Reporting

SUPERVISED

SCENARIO

Only for use with the PowerG Temp Sensor (PGx905). Reports to

Y

the Central Station. Allows for actual temperature monitoring

(thermometer) with customizable high/low threshold settings

Only for use with the PowerG Temp Sensor (PGx905). This sensor

Y

group does not report to the Central Station. Allows for actual temperature monitoring (thermometer) with customizable high/

low threshold settings

Y

Triggers an alarm when sensor detects low temperatures.
NOTE: temperature sensor functionality has not been evaluated by UL/cUL

Y

Triggers an alarm when sensor detects high temperatures.
NOTE: temperature sensor functionality has not been evaluated by UL/cUL

Please note: When using the PGx905 with Group 50 or 51, the High & Low threshold settings are set to 40°F and 100°F (4°C and 38°C) by default. When using Group 52, the Low threshold setting is set to 40°F (4°C) by default. When using Group 53, the High threshold setting is set to 100°F (38°C) by default. Thresholds can be customized between -22°F and 158°F (-40°C and 85°C).

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 82 OF 214

SECURITY SENSORS
SENSOR NAME

When you select the sensor name field you can choose from a variety of preset sensor names by scrolling up and down or create a custom description.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 83 OF 214

SECURITY SENSORS
SENSOR NAME: CUSTOM DESCRIPTION
When you select “Custom Description” as your sensor name the keyboard will appear. Type in the desired name (up to 56 characters) and click “Done.” The name will appear in the field below “Sensor Name.”
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 84 OF 214

SECURITY SENSORS
CHIME TYPE
Because of the dynamic nature of the way the IQ Panel 4 pairs and understands each individual sensor, you can program each sensor to have a unique chime or even turn chiming off for that individual sensor. To customize your chime for a particular sensor touch the Chime Type drop down and choose from the list.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 85 OF 214

SECURITY SENSORS
VOICE PROMPTS

Voice prompts annunciate the sensor name when the sensor is opened or tripped.
For door/window sensors, voice prompts are defaulted to “On”. For most other sensors the default is “Off.” Touch the drop down menu to change.
Choose individually which sensors should have voice prompts ON or OFF
NOTE: “Activity Monitoring Sensors” will also audibly report when they have been closed.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 86 OF 214

SECURITY SENSORS

SOURCE

Source indicates the sensor’s incoming frequency when pairing to the IQ Panel 4.

The following options will be available depending on the pre-installed RF Daughter Card:
– PowerG – SecurityRF – SecurityRF-319 – S-Line – SecurityRF-345 – 345RF 2G – SecurityRF-433 – Zigbee
NOTE: PowerG modem radio cards are used also in UL/ULC listed Commercial burglary applications. SRF319, SRF433 (DSC Protocol), PowerG modem, Zigbee and SRF345 radio cards are used in UL/ULC listed Residential fire and burglary applications. SRF433 (AT&T Digital Life protocol) modem radio cards are used only in UL listed Residential fire and burglary applications. Zigbee and SRF433 are not for EN Grade 2, SRF319, SRF345 are not for UKCA or CE/EN Grade installations.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 87 OF 214

SECURITY SENSORS

EDIT SENSOR

FIND IT

Edit Sensor Edit sensors after they have already been learned in. All fields can be edited with the exception of the DL or Sensor ID.
To make changes to a sensor, touch the “Pencil” icon next to the sensor that needs editing. Change desired fields and then touch “SAVE”.

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES SECURITY SENSORS
EDIT SENSOR

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 88 OF 214

SECURITY SENSORS

DELETE SENSOR

FIND IT

Delete Sensor Delete each sensor individually or choose to delete more than one at a time. This is useful when needing to replace a sensor all together instead of simply editing programmed information.
Verify that the action is correct and touch “OK” to confirm or “CANCEL” to quit the operation
Select the sensor(s) from the list that are to be deleted and then touch “DELETE”

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES SECURITY SENSORS DELETE SENSOR

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 89 OF 214

SECURITY SENSORS

SENSOR STATUS

FIND IT

Sensor Status Monitor sensor status in real time for things like open, close, tamper, idle and low battery.
This page also allows you to quickly review programming for things like Zone number, Partition, Signal Source (319, 345, 433, PowerG, Native or Zigbee), Sensor Name, Sensor Type and Sensor Group.

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES SECURITY SENSORS SENSOR STATUS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 90 OF 214

SECURITY SENSORS

SENSOR GROUP

FIND IT

Sensor Group Don’t have this manual handy on an install? Sensor Group gives you digital access to view each possible sensor group and its behaviors directly on the panel.
The Sensor Group list is sorted by “Type” in alphabetical order from A – Z.

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES SECURITY SENSORS SENSOR GROUP

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 91 OF 214

SECURITY SENSORS

PANEL MOTION SETTINGS

FIND IT

Panel Motion Settings Control settings for the built-in Panel Motion Detector. Change the sensitivity threshold and mask off up to 4 customizable areas to prevent false triggers.

Swipe down for access

Masking: Touching “ADD MASK” will give a drawable area (green) that is not taken in to account for motion pixelation change, then touch “SAVE MASK” to save. Up to 4 independent mask areas can be drawn.

Sensitivity Setting: Touch “SETTING” to change the the Panel Motion sensitivity between Low (default), Medium and High. Use the Green to Red bar on the right side of the screen to determine trigger threshold.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 92 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES SECURITY SENSORS PANEL MOTION SETTINGS

WI-FI DEVICES

WI-FI DEVICES

WI-FI DEVICES

FIND IT

Wi-Fi Devices View and remove Wi-fi devices associated with the panel as well as configure the Qolsys Access point.

Wi-Fi Scan and connect to a Wi-Fi network. This will ensure your panel can receive software updates and have a Dual Path connection.
Access Point Settings Configure the IQ Panel 4’s built in router. Enable/Disable the router, broadcast or hide the SSID and change the SSID’s password etc…

Access Point Connected Devices View connected device information such as IP, MAC address and for how long the device has been connected.
IQ Remote Devices Pair an IQ Remote Secondary Touchscreen to the panel whether it is connected to the customer’s network or the panel’s built in Access Point.
3rd Party Connections Enable or disable 3rd party connections on the panel. This feature is used for specific 3rd party device integration

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
WI-FI DEVICES

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 94 OF 214

WI-FI DEVICES
WI-FI DEVICES
IQ WiFi Connect to and Manage IQ WiFi and IQ WiFi 6 routers
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 95 OF 214

WI-FI DEVICES
CONNECTING TO WI-FI
To connect to a Wi-Fi network, follow the steps below:
Swipe down from the top menu bar and select settings. Touch Advanced Settings (Installer Code)
Then touch “Wi-Fi”
Enable Wi-Fi if not already active
Available networks appear in a list. Touch the desired network and use the keyboard to type the password (if required). Note: Frequency, PMF and more can be changed under Advanced Settings
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 96 OF 214

FIND IT
Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
WI-FI DEVICES

WI-FI DEVICES
ACCESS POINT SETTINGS
WI-FI Access Point: Enable or Disable the Panel Access Point
SSID: Change the SSID Name. This is the name that other devices will use to connect to.
DHCP IP Range: Modify the DHCP IP Range for the access point. Default is 50.
Change Password: Change the password of the SSID to one of your choosing.
Activate WPS: Connect devices to the panel’s built-in access point using WPS push button.
Access Point Password: Shows current password in use for the Panel Access Point
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 97 OF 214

WI-FI DEVICES
ACCESS POINT CONNECTED DEVICES
View the IP address, Mac address and connected duration of each Wi-Fi client connected to the panel’s built in router. Select “Actions” to then remove a device that has been associated with the panel. You must remove saved network information from the device otherwise it will reconnect to the panel.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 98 OF 214

WI-FI DEVICES

IQ REMOTE DEVICES

IQ Remote Devices

Pair up to 3 IQ Remote Secondary Touchscreens to the panel via the customer’s network or the

panel’s built in access point.

1. Connect the IQ Remote to the panel’s access point

or to the same Wi-Fi network the panel is

connected to. NOTE: QW9102 & QW9103 IQ Remotes

only support 2.4 GHz networks. QW9104 IQ Remotes support

both 2.4 GHz and 5 GHz.

2. Prior to pairing the IQ Remote to the panel you can Test the connection by select TEST on the panel and the remote.

3. Select “Pair” on the Panel and then Pair on the IQ Remote to begin during this process the remote will also download and update to the current software version and reboot.

NOTE: The IQ Remote will automatically pair as Sensor Type “Keypad” and will appear on the zone list in the order in which it is paired. Sensor Groups 0, 1 & 2 are available options for this Sensor Type.

4. The remote device will pair to the panel and will show that it is active on the list. You can then edit (device name and sensor group), ping, delete or rediscover the device if necessary

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 99 OF 214

WI-FI DEVICES

3RD PARTY CONNECTIONS

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Note: Not authorized for EN Grade 2 installations

3rd Party Connections Enable or disable 3rd party connections on the panel. This feature is used for specific 3rd party device integration

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NOTE: 6 digit User Codes are required in order to Enable Control 4 integration.

Check the “Control4” box to enable 3rd Party Connections. This will cause the panel to reboot in order to apply the change. Once enabled a secure token can be generated in order to sync with Control4 integration.
Remote Access, Home Accessories and Savant are reserved for future use.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 100 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
INSTALLATION
DEVICES WI-FI DEVICES 3RD PARTY CONNECTIONS

WI-FI DEVICES
IQ WIFI
IQ WiFi Connect to and Manage IQ WiFi and IQ WiFi 6 routers.

FIND IT
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Manage the SSID, Password, Guest Network, Security Reconnect, IQ WiFi Profile, Dashboard and more on the IQ WiFi and IQ WiFi 6.
You can also check for a router update, view the devices connected to the network and the network signal strength between nodes.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 101 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
WI-FI DEVICES IQ WIFI

Z-WAVE DEVICES

Z-WAVE DEVICES

Z-WAVE DEVICES

Note: Not authorized for EN Grade 2 installations

Z-Wave Devices Add, Edit, Clear and Remove Z-Wave Devices. You can also View/Edit associations as well as access ZWave Settings.

Add Device (Inclusion) Add new devices to the Z-Wave network
Edit Device Make changes to existing devices
Clear Device (Exclusion) Removes a Z-Wave device from its previous network. Also deletes a device from the IQ Panel 4 if currently paired.
Delete Failed Device Remove a failed Z-Wave device from the IQ Panel 4’s memory

Remove All Devices (Factory
Default Reset) If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.

View/Edit Associations Manually change Z-Wave associations for specific devices.
Z-Wave Settings Configure device limits and other Z-Wave settings.
SmartStart Enter the device’s DSK or simply scan the QR Code.
Provisioning List Devices added via SmartStart will show their progress of being included into the network.

Z-WAVE DEVICES

ADD DEVICE

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1. Select “Add Device”

2. Touch “Include”

3. Press the “Pair” or “Learn” button on the device when the message appears. (see individual device
documentation for instructions on button location)
4. Adjust the device name by touching and making the appropriate selections.
5. Select “Automation” to enable simple light rules. – Night: Turns light on at 7pm and off at 6am – Evening: Turns light on at 7pm and off at 11pm – Front Door: Turns light on for 15mins when Front Door
opens (must have a sensor with the default quick name “Front Door” added in the panel).
6. Click “Add” to save the information and complete the process. (Adjustments can be made later from “Edit Device” icon)
S2 is a new Z-Wave Security Protocol. When an S2 node is attempting to be included it will request S2 security keys. These are based on the level of S2 security that the end device requires. These keys can be Unauthenticated, Authenticated or Access. These keys can be manually granted by selecting the appropriate option.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
Z-Wave DEVICES ADD DEVICE

Z-WAVE DEVICES
CLEAR DEVICE
Clears Z-Wave device from a network, whether it was enrolled with another controller previously or the IQ Panel 4. Also deletes a device from the IQ Panel 4 if currently paired.

Touch “Clear Device”

Panel will start sending a “Clear” signal

Panel returns to Z-Wave Device
menu when complete
Press “Pair” or “Learn” button on device*

NOTE: Each Z-Wave device is different, and not all devices have a hard button to pair or learn. Refer to your device’s installation manual for specifics on pairing or learning.

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Z-WAVE DEVICES
DELETE FAILED DEVICE
Deletes Z-Wave device from the panel. Before adding the device to another network see instructions on how to “Exclude” a Z-Wave device. Only allows a Node ID to be deleted if it has failed and is no longer communicating.

Touch “Delete Failed Device From
Panel”

Check the boxes next to the device(s) you want to delete
Touch “Delete”

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Z-WAVE DEVICES
REMOVE ALL DEVICES

Deletes all Z-Wave devices from the panel and resets the panel’s Z-Wave controller.
This function will remove all Z-Wave devices from the network. Are you sure you want to continue ?
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 107 OF 214

Touching “Remove All Devices” brings a confirmation pop-up asking you to confirm your decision to remove all devices.
If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network. This procedure will send a “Device Reset Locally” to all Z-Wave devices in the IQ Panel 4’s Lifeline Group (Group 1).

Z-WAVE DEVICES

VIEW/EDIT ASSOCIATIONS

Manually change Z-Wave associations for specific devices.

1. Select the Z-Wave device you would like to associate with another by touching “View”

2. Select “Edit”
3. “Check” the boxes next to each device that you would like to associate with. Then select “Save”
Note: The IQ Panel 4 supports Lifeline in Group 1 to send out Device Reset Locally when it has been associated to another ZWave PlusTM device. This is triggered when “REMOVE ALL DEVICES” is used

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 108 OF 214

Z-WAVE DEVICES

Z-WAVE SETTINGS

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Z-Wave Settings allow an installer to set a maximum number of Automation devices allowed on the IQ Panel 4 in all categories and to control other Z-Wave settings.

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Device

Default

Maximum Number Supported

Thermostats
Lights
Door Locks
Other Z-Wave Devices
Garage Doors
Allow Master Code Z-Wave Settings

40 80 20 21 6 Disabled

Maximum number of supported Thermostats is 40 Max number of supported light modules is 80 Maximum number of supported Door Locks is 20 Maximum number of misc devices is 21 Maximum number of Garage Doors is 6 Allow Master User Code to access Z-Wave Settings

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION
DEVICES Z-WAVE DEVICES

Allow Master Code Automation Management

Disabled

Allow Master User Code to access Z-Wave Devices (Add, Edit, Clear, Delete Failed Device, Remove All Devices & View/Edit Associations)

Z-WAVE SETTINGS

• Additional option available only through the Dealer Code.

NOTE: This feature has not been evaluated by UL/cUL. This is a supplementary functionality that will not interfere with the minimum mandatory operation of the life safety and burglary protection of the alarm system control unit. UL Note: Additional Z-Wave devices other than what has been indicated as maximum limits have not been evaluated by UL/cUL.

Z-WAVE DEVICES

Z-WAVE SETTINGS

Setting Access to Automation
Z-Wave Zwave Frequency Region
Advanced Z-Wave Settings

Default Enabled Enabled Varies by Region
Disabled

Description
When enabled it allows the ability to apply simple automated actions to lights and switches directly from the panel
Activate or deactivate the Z-Wave radio. Please use this procedure only when the controller (panel) is missing or inoperable
Sets automatically based on install region and Z-Wave hardware installed in the panel or manually choose between United States, European Union, Australia/New Zealand, Hong Kong, Malaysia, India, Israel, Russia, China, Japan or Korea.
When Advanced Z-Wave Settings is enabled the following new icons will appear on the ZWave Devices page:
– Replace Failed Node: Allows a node that has failed to be replaced with a new device using the same node ID
– Add/Remove Controller: This icon acts like an “Add/Remove” button when pairing the IQ Panel into another network

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 110 OF 214

Z-WAVE DEVICES
SMARTSTART

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1. Select “SmartStart”

2. Touch “Include”

3. Scan the Box or Device’s QR code or manually enter the DSK code and select Add DSK.
4. Adjust the device name by touching and making the appropriate selections.
5. Select “Automation” to enable simple light rules. – Night: Turns light on at 7pm and off at 6am – Evening: Turns light on at 7pm and off at 11pm – Front Door: Turns light on for 15mins when Front Door
opens (must have a sensor with the default quick name “Front Door” added in the panel).
6. Click “Add” to save the information and complete the process. (Adjustments can be made later from “Edit Device” icon)

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
Z-WAVE DEVICES SMARTSTART

Z-WAVE DEVICES
PROVISIONING LIST
Provisioning List Devices added via SmartStart will show up in the provision list. This list will show the network status of those devices. Once a devices reaches the “Included” state on the panel, it can no longer be deleted using the trash can method and must follow standard clearing process.
NETWORK STATUS: Not in network: When a device has been paired but has not yet been plugged in it will show Not in Network. These devices can also be deleted using the trash can.
Started: Once the device has been paired and then plugged in, it will start the inclusion process with the panel and run in the back ground.
Included: When a device has completed the inclusion process it will then show as “included” in the provisioning list and at that point the panel’s UI will reflect the included devices.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 112 OF 214

AUTOMATION

AUTOMATION

AUTOMATION

Note: Not authorized for EN Grade 2 installations

Automation Add, Edit, Delete Automation Devices. Used for PowerG Automation, Zigbee and Deako devices. Z

Auto Learn Devices Add new Automation devices to the Panel. Used for PowerG Automation, Zigbee and Deako lighting.
Edit Device Make changes to existing devices.

Remove All Devices Removes all PowerG, Zigbee and Deako lighting automation devices from the Panel.
Add PowerG Pair PowerG Automation devices manually by typing in the Serial number from the device

Delete Device Remove individual automation devices from the Panel.
Z-Wave Devices Add, Edit, Clear and Remove Z-Wave Devices. You can also View/Edit associations as well as access ZWave Settings.

AUTOMATION
AUTO LEARN DEVICES

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1. Select “Auto Learn Devices” to put the panel into Auto Learn Mode.

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2. Trigger the device by plugging it in, inserting the batteries or pressing the “Pair” or “Learn” button on the device. (see individual device documentation for instructions).
3. Adjust the device name and parameters by touching and making the appropriate selections.
4. Click “Pair” to save the information and complete the process. (Adjustments can be made later from “Edit Device” icon)

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
AUTOMATION AUTO LEARN DEVICES

AUTOMATION
EDIT DEVICE

1. Select “Edit Device” to change existing device names and parameters.
2. Select the automation device you wish to edit and touch the “pencil” icon.
3. Adjust the device name and parameters by touching and making the appropriate selections.
4. Click “Update” to save the information and complete the editing process.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 116 OF 214

AUTOMATION
DELETE DEVICE
Deletes an automation device from the panel.
Touch “Delete Device”

Check the boxes next to the device(s) you want to delete
Touch “Delete”

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 117 OF 214

AUTOMATION
REMOVE ALL DEVICES
Deletes all automation devices from the panel at the same time.

Touching “Remove All Devices” brings a confirmation pop-up asking you to confirm your decision to remove all devices.
Touch “OK” to continue or “Cancel” to go back.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 118 OF 214

AUTOMATION
ADD POWERG

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1. Select “Add PowerG” to manually add a PowerG automation device by typing in the Serial Number.

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2. Type in the 7 digit serial number into the Sensor ID field.
3. Adjust the device name and parameters by touching and making the appropriate selections. 4. Click “Pair” to save the information and complete the process. (Adjustments can be made later from “Edit Device” icon)

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION DEVICES
AUTOMATION ADD POWERG

BLUETOOTH DEVICES

BLUETOOTH DEVICES

BLUETOOTH DEVICES
Bluetooth Devices Add, Edit, Delete and Configure a Bluetooth Device. Bluetooth disarm supported via a mobile device.

FIND IT
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Add Phone Pair up to 5 mobile Bluetooth devices.
Edit Device Make changes to existing Bluetooth devices.
Delete Device Delete a paired Bluetooth device
Remove All Devices Removes all paired Bluetooth devices at once.

Settings Toggle Bluetooth on/off, adjust Bluetooth disarm settings and change Bluetooth disarm timeout (1,5,10,20 & 30mins).

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 121 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) INSTALLATION
DEVICES BLUETOOTH DEVICES

BLUETOOTH DEVICES
ADD PHONE
1. Select “Add Phone”
2. Open the Bluetooth page on your mobile device. The panel will search for all available and in range Bluetooth devices. 3. Select the correct device from the list on the panel and ensure the pairing code matches that on your mobile device.
4. Touch “Pair” on the panel first, and then on your mobile device.
5. Choose whether to allow disarming or not, and select the Partition to be disarmed (if Partitions are enabled).
6. Your mobile device will now show under the “Paired Devices” list on the panel.
NOTE: Your phone may show the IQ Panel as “Not Connected”. This is normal
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 122 OF 214

BLUETOOTH DEVICES
EDIT DEVICE
1. Select the pencil next to the device you would like to edit.
2. Select whether or not you would like to allow a device to disarm the panel when in proximity.
3. Select which Partition you would like the device to disarm. Note: This option is only available when “Partitions” are enabled. A device can only be assigned to one Partition at a time.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 123 OF 214

BLUETOOTH DEVICES
DELETE DEVICE

1. Select the check box next to the device you would like to delete.
2. Select “Delete” at the bottom of the page.
3. Select “OK” to confirm and delete the device.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 124 OF 214

BLUETOOTH DEVICES
REMOVE ALL DEVICES

To delete and remove all enrolled Bluetooth devices at once, select “Remove All Devices”.
Next select “OK” to confirm you would like to delete.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 125 OF 214

BLUETOOTH DEVICES
SETTINGS
BLUETOOTH: Select or un-select this box to enable or disable the Bluetooth radio.
BLUETOOTH DISARM: Select or un-select this box to enable or disable
the ability to disarm the panel via Bluetooth. To change this on an individual level you must edit the specific device.
BLUETOOTH DISARM TIMEOUT: Change the time in which the panel must wait after it’s been armed to away before it allows a Bluetooth device to disarm it. Default 10 min Select from 1, 5, 10, 20 or 30 minute disarm timeout
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 126 OF 214

SYSTEM TESTS

SYSTEM TESTS
SYSTEM TESTS

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System Tests There are many different tests you can perform to ensure the system is working properly.

Wi-Fi Test Test the panel’s connection to the wireless (Wi-Fi) network
Sensor Test Shows actual dBm signal strength of each sensor and graphs sensor events against the ambient noise floor of the environment
Cellular Test Test the panel’s connection to the cellular network and Alarm.com

Z-Wave Tests Test communication between devices and the panel. Rediscover network, counters, neighbor info, diagnostics & advanced diagnostics
PowerG Test Ping and receive simple signal strength from a PowerG sensor.
PowerG Signal Strength Graphs and shows dBm signal strength for PowerG sensors.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 128 OF 214

Swipe down for access
SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS

SYSTEM TESTS
SYSTEM TESTS
Zigbee Test See the last signal strength, average signal strength and battery voltage on Zigbee sensors. Requires a Zigbee daughter card be installed in order for this icon to appear
Panel Glass Break Test Test the panel’s microphones to ensure proper sensitivity for built in Glass Break
Dual Path Test Verifies the Wi-Fi path is connecting to Alarm.com

FIND IT

Daughter Cards Test Tests the integrity of the installed daughter cards

Panel Test Runs through a complete test of the panel’s running processes

Ambient Noise Test Run a test to better understand if the Ambient Noise Detector is likely to trip.

Input Voltage Test Measure the voltage received at the Panel in real-time

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 129 OF 214

SYSTEM TESTS

WI-FI TEST

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Wi-Fi Test The Wi-Fi test checks the IQ Panel 4’s connection to your network (router). Before running this test, be sure to connect the panel to the network. See “customization” section for directions on connecting to Wi-Fi.
To perform a Wi-Fi Test, touch the “Run” button.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)

A successful test will result in a “pass” and indicates the date and time of the test along with connection speed.

NOTE: If test fails, please check your Wi-Fi settings.

SYSTEM TESTS WI-FI TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 130 OF 214

SYSTEM TESTS

SENSOR TEST

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Sensor Test Shows actual dBm signal strength of each sensor and graphs sensor events against the ambient noise floor of the environment. Also displays the traditional packet count method.

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The Advanced Sensor Test shows a summary page of each sensor paired to the panel along with the average dBm level , the last event’s dBm level and how many packets were received from the sensor.
Select the graph icon to the right of each sensor to view an individual sensor’s graphed signal strength in real time.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 131 OF 214

SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS SENSOR TEST
NOTE: For UL/cUL , perform a placement test first for all wireless initiating devices. The acceptable result
shall be “Good”.

SYSTEM TESTS

SENSOR TEST

FIND IT

Noise Floor From the Sensor Test page select the “Settings” cog to view the “Real Time Noise Floor”. The noise floor represents the dBm threshold at which the panel can no longer sense signals from sensors.
Lower dBm levels mean there is less noise or interference on the sensor’s specific operating band or frequency.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)

SYSTEM TESTS SENSOR TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 132 OF 214

NOTE: Manufacturer recommended signal to noise ratio is min 7dB

SYSTEM TESTS

SENSOR TEST
Colored points on the graph represent each state change or supervisory signal transmitted from a sensor to the panel. Points are colored based on frequency.
The YELLOW line represents a dBm level where signal strength is “Poor” and potential RF failures could occur. This line dynamically adjusts to 12 dBm above the ambient RF noise floor in the environment.
The RED line represents a dBm level where signal strength is “Critical” and RF failures are likely. This line dynamically adjusts to 6 dBm above the ambient RF noise floor in the environment.
TROUBLESHOOTING: If a sensor falls below the yellow line, try changing it’s orientation (vertical/horizontal), move the sensor to a different part of the door/window or adjust the panel location.
Then re-test to see the if the result improved.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 133 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS SENSOR TEST
NOTE: Manufacturer recommended signal to noise ratio is min 10dB

SYSTEM TESTS
CELLULAR TEST

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Cellular Test Test the panel’s built-in cellular radio connection. You must first activate the radio through Alarm.com prior to running this test. Cell signal strength is only available after the test has been ran successfully.
To begin the test press “Start” and watch for
the results on the screen.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
CELLULAR TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 134 OF 214

SYSTEM TESTS
Z-WAVE TESTS
Z-Wave Test Test the connection between the panel and enrolled Z-Wave devices to ensure they are communicating properly. To perform a Z-Wave Test, touch the “Run” button. A successful test will result in a “Pass” and a time stamp.
NOTE: If a test fails, relocate device, change batteries and/or rediscover network. QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 135 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
Z-WAVE TESTS Z-WAVE TEST

SYSTEM TESTS
Z-WAVE TESTS

FIND IT

Rediscover Network After installing or moving a Z-Wave device one should always “Rediscover the Network”. This re-maps the network and ensures all devices have the most efficient communication path leading back to the panel.
Select a single device or all and then select “Rediscover”. A result including a time stamp will appear under “Status”.
NOTE: If a test fails, relocate device, change batteries and/or rediscover network.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 136 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
Z-WAVE TESTS REDISCOVER NETWORK

SYSTEM TESTS
Z-WAVE TESTS

FIND IT

Neighbor Info Use “Neighbor Info” to view which devices can “see” each other. The more neighbors a device can see means more possible routes back to the controller.

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Touch “View” next to any device and a popup will appear listing it’s “Neighbor Nodes”

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
Z-WAVE TESTS NEIGHBOR INFO

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 137 OF 214

SYSTEM TESTS
Z-WAVE TESTS

FIND IT

Counters View a numerical representation of the Z-Wave network. View failed and acknowledged commands as a whole or from an individual device. A well designed network should have at least a 98% acknowledgment vs failed rate.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
Z-WAVE TESTS COUNTERS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 138 OF 214

SYSTEM TESTS

Z-WAVE TESTS

COUNTER Acked commands no auto route Acked commands auto route Failed commands network failed Network failed Network not idle
Network no route
Reset All
Details

DESCRIPTION Command was successful and acknowledged by the sensor; it did not use the normal automatic Z-Wave network route to execute the command for this device (command was re-routed on the Z-Wave network in order to succeed)
Command was successful and acknowledged by the sensor; it used the normal automatic Z-Wave network route to execute the command for this device.
Not possible to transmit data because Z-Wave network is busy (jammed). Command failed to execute.
Not possible to transmit data because Z-Wave network is busy (jammed). Command failed to execute
Auto-routed command failed because Z-Wave network is not yet stable. Command failed to execute.
Auto-routed command failed because there is no successful Z-Wave network route to the device. Command failed to execute
Resets all counters back to 0 as to better diagnose the network
Shows individual device details such as passed and failed commands. Here you can also reset an individual device’s counter

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 139 OF 214

SYSTEM TESTS

Z-WAVE TESTS

Z-Wave Diagnostics View a graphical representation of the installed Z-Wave network. View the network’s or an individual device’s last known working route. Use the Key chart to decipher which devices are repeating nodes, have a strong or weaker signal or perhaps need to be moved to another location.

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS
Z-WAVE TESTS
Z-WAVE DIAGNOSTICS

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 140 OF 214

SYSTEM TESTS
Z-WAVE TESTS

FIND IT

Advanced Z-Wave Diagnostics Advanced Z-Wave diagnostics gives access to Network Health Test, Repeater Test & Last Working Route.
Network Health Test Shows the minimum, maximum & average node response times on the network
Repeater Test Tests the connection to dedicated Z-Wave repeaters on the network
Last Working Route Shows the last working route for a specific node on the network. Also allows you to set a static “sticky” route
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 141 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS Z-WAVE TESTS ADVANCED Z-WAVE DIAGNOSTICS

SYSTEM TESTS
POWER G TEST
PowerG Test Ping a PowerG sensor and receive back it’s signal strength. You can view the average signal strength over 24hrs as well as review the PowerG PIR CAM image.
STRENGTH can be: Strong, Good, Poor or No Signal
Note: for UL/cUL and EN Grade 2 installations the signal strength shall be “Strong”
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 142 OF 214

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS POWERG TEST
*PowerG daughter card must be installed in the panel to access this test.

SYSTEM TESTS
POWER G SIGNAL STRENGTH

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PowerG Signal Strength This version of the PowerG test allows the Panel to show the actual dBm signal strength from a PowerG sensor vs the traditional Strong, Good, Poor measurement. It also tracks the signal strength over time and graphs it against the ambient noise floor.
Strong, Good, Poor or No Signal
Note: for UL/cUL and EN Grade 2 installations the signal strength shall be “Strong”
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 143 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS POWERG TEST
*PowerG daughter card must be installed in the panel to access this test.

SYSTEM TESTS
ZIGBEE TEST
Zigbee Test See the last signal strength, average signal strength and battery voltage on Zigbee sensors.
STRENGTH can be: -Strong -Good -Poor -No Signal
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 144 OF 214

FIND IT
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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS ZIGBEE TEST * Requires a Zigbee daughter card be installed in order for this icon to appear. For UL/ULC residential fire and burglary applications the signal strength shall be Strong.

SYSTEM TESTS
PANEL GLASS BREAK TEST

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Panel Glass Break Test Test the panel’s microphones via a clap test or glass break test. This will ensure the built in detector and microphones are functioning properly when needed. Panel Glass Break must be enabled under Installer Settings to access this test.
Testing Select “Run” to begin test. Circle will turn YELLOW when a successful clap test has been detected and Microphones are listening.
Circle will turn GREEN when the panel hears the proper glass break frequency being detected.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS PANEL GLASS BREAK TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 145 OF 214

SYSTEM TESTS
PANEL GLASS BREAK TEST

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Glass Break Alarm Test Mode Selecting “Start” will enable a 15 min test mode that allows the panel glass break detector to be tripped using a glass break simulator. Once tripped an alarm will be sent to the central station. Follow the on screen instructions to ensure a proper test.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS PANEL GLASS BREAK TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 146 OF 214

SYSTEM TESTS
PANEL GLASS BREAK DETECTION REQUIREMENTS

Detection Area – 90° Line of sight – No obstacles – 3ft (0.9m) Minimum from the panel up to 15ft (4.5m) max

Panel Installation Requirements: – Wall mounted – Power supply connected – Panel Glass Break detection enabled – Armed “Away” or “Stay” depending
on programming

Glass Requirements – Tempered Glass – 1/8″ to 1/4″ (3.2mm to 6.4mm) – Plated Glass – 1/8″ to 1/4″ (3.2mm to 6.4mm) – Insulated Glass – 1/8″ to 1/4″ (3.2mm to 6.4mm) – Window must be framed – Minimum Dimensions 12″ by 12″ (30.5mm by 30.5mm)

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 147 OF 214

SYSTEM TESTS

DUAL PATH TEST

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When enabled, dual path connectivity allows the IQ Panel 4 to use both cellular and Wi-Fi radios for signals and communication simultaneously.
By default Dual-Path Control is enabled. To disable, “un-check” the box.
You can also run a Dual-Path WiFi test to ensure that the Dual Path is connecting properly. Unlike the standard Wi-Fi test (which checks connection to the router) the panel will check the broadband connection to Alarm.com.
NOTE: The IQ Panel 4 must be connected to a Wi-Fi network to enable Dual Path
NOTE: IQ Panel 4 is compatible with the following UL/ULC listed monitoring station receivers: SG-System I/II/III/ IV/5. Wi-Fi is for supplemental use only for UL/cUL
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 148 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS DUAL PATH TEST

SYSTEM TESTS

DAUGHTER CARDS TEST

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Daughter Cards Test Tests the integrity of installed daughter cards . Slots not populated will be “greyed” out and inaccessible to test.
Select “Run” on an individual available card to start the test. In some cases the test may take several minutes after which the panel will show a result of a “Pass” or “Fail”.
If the test results in “Fail” double check the daughter card connection, reboot the panel and rerun the test again.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS DAUGHTER CARDS TEST

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 149 OF 214

SYSTEM TESTS
PANEL TEST
Panel Test Runs through and tests all panel processes either all at once or one at a time.

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Select “Run” to perform an individual test or “Run All” to perform a test of all processes.
Running all tests at once will sound the siren.

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222)
SYSTEM TESTS
PANEL TEST

Note: The Siren can be tested alone under the Panel Test menu, scroll down and select RUN
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 150 OF 214

SYSTEM TESTS
AMBIENT NOISE TEST
Ambient Noise Test Run a test to better understand the noise in the environment and whether or not the Panel Ambient Noise Detector is likely to trip in a given situation.

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Select “Start” to perform a test of the Panel Ambient Noise Detector. You can Stop, Resume or Reset the test at anytime.

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS AMBIENT NOISE TEST

Note: This test can only be accessed if the Panel Ambient Noise Detector Setting is Enabled.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 151 OF 214

SYSTEM TESTS
INPUT VOLTAGE TEST
Input Voltage Test Measure the voltage received at the Panel in real-time.

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Press “Start” to run a real-time voltage test on the Panel. If voltage received is above 6vDC, you will get a “Voltage is Good” message.
Note: Test results may vary each time you run the test based on current draw of the panel at that time.

If voltage is below 6vDC, you will receive a “Voltage is Low” message and action should be taken to correct the low voltage condition (i.e. use thicker gauge wire or shorten the wire run).
Note: Wire run length and gauge should not exceed UL specification.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 152 OF 214

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) SYSTEM TESTS INPUT VOLTAGE TEST

CUSTOMIZATION

CUSTOMIZATION

USER MANAGEMENT

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The IQ Panel 4 can hold up to 242 user codes. Only Dealer, Installer and Master user codes can create or edit user codes. Once a code is created, all information can be edited, except for the “User Type”.

User Type Dealer Installer Master

Access Level
All settings as well as Master Reset and access to change Dealer Contact information
All Settings
All user-related features and Settings, including connecting to Wi-Fi, User Management, Sound App and Sensor customization

User

Arming/Disarming

Guest

Arming/Disarming

Partition Access
All Partitions
All Partitions
All Partitions
A user may only access their assigned partition A user may only access their assigned partition

Duress

Disarming (but sends duress signal to security provider).

Each partition gets a unique Duress Code

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) USER MANAGEMENT
NOTE: When “6 Digit User Code” is ENABLED a “00” will be appended to all existing 4 digit codes

CUSTOMIZATION
DEALER BRANDING*
Dealer Branding Here you can customize the Dealer Contact info.
Contact Info Edit Dealer Name, Email, Phone #, Zip Code, Website and Tag lines
On-Screen Branding Load a Custom Logo, Dealer Billboard images or add/ replace Help Videos via the Panel Access Point
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 155 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (2222) DEALER BRANDING
*This page available only through the Dealer Code

CUSTOMIZATION

DEALER BRANDING*

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Contact Info Customize your contact info and determine what you’d like to be displayed in “Contact Us”, located on the right side of the “Home Screen” header. Dealer Contact fields allow up to 50 characters, Tag Line 2 allows up to 50.
Example:
ABC Security Automation & Security
Atlanta’s Preferred 798-123-4567
jondoe@abcsecurity.com ABCSecurity.com 84008
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 156 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (2222) DEALER BRANDING CONTACT INFO
*This page available only through the Dealer Code

CUSTOMIZATION

DEALER BRANDING*

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On-Screen Branding Load a Custom Logo, Dealer Billboard images or add/replace Help Videos via the Panel Access Point. Dealer Billboard (photo frame) images cannot be deleted by an end user.
1- Scan the QR Code with your phone camera or manually connect to the Panel AP with the SSID and Password shown on the screen. 2- Press “Start” to begin the local server session, then from your device scan the second QR code or navigate to the “https” site shown on the Panel screen.
3- Follow the prompts on your device screen to select the correct files and transfer them to the Panel.
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 157 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (2222) DEALER BRANDING ON-SCREEN BILLBOARD
*This page available only through the Dealer Code

CUSTOMIZATION
CONNECTING TO WI-FI
To connect to a Wi-Fi network, follow the steps below:
Swipe down from the top menu bar and select settings. Touch Advanced Settings (Installer Code)
Then touch “Wi-Fi”
Enable Wi-Fi if not already active
Available networks appear in a list. Touch the desired network and use the keyboard to type the password (if required). Note: Frequency, PMF and more can be changed under Advanced Settings
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 158 OF 214

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) WI-FI

CUSTOMIZATION
WEATHER

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TODAY’S FORECAST Today’s forecast is displayed on the weather icon with a graphical representation of precipitation and High and Low temps.

4-DAY FORECAST Touch the weather icon to get a 4-day forecast. This information is updated once daily via Alarm.com services. (Will not
display or update weather connected to wifi only)
LOCATION Weather reporting is based on location as indicated by the zip code entered into Alarm.com when the account is created.

Touch the weather icon in the upper left corner of the header to
reveal a 4 day forecast

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 159 OF 214

CUSTOMIZATION

PHOTO FRAME

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PHOTO FRAME The IQ Panel 4 can be set to display digital photos when not in use. This feature, called “Photo Frame”, can be changed or turned off through “Photo Frame Settings”. (Swipe down from the menu bar).

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PHOTO FRAME

Display type Choose a display type for your photo frame. Opt to turn it off completely, scroll through pre loaded images or view a “weather clock”

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 160 OF 214

CUSTOMIZATION
PHOTO FRAME APP BUTTONS

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PLAY: Starts Photo Frame immediately. Good for testing photo frame feature appearance and transitions
REMOVE PHOTOS: Allows you to remove photos one by one or all at once
ADD PHOTOS: Download one of several “Wi-Fi” photo sets using your panel’s WiFi connection. If you are using an Android device, you can transfer photos to the IQ Panel using Bluetooth. You can also transfer photos via the built-in Panel Access Point.
SETTINGS: Change the Photo Frame’s “Display Type” from Off to On or enable a “Weather Clock” screen saver. Change transitions, adjust display time, set automatic on/off times and more

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PHOTO FRAME

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 161 OF 214

CUSTOMIZATION
PHOTO FRAME SETTINGS

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Item

Default

Duration

1 minute

Effect Shuffle

Dissolve Enabled

Display Type

Photo Frame

Photo Frame Start Time

10 minutes

Nighttime Mode Start Time

11:00 PM

Nighttime Mode End Time

6:00 AM

Nighttime Mode Settings

Display

Description
How long each image will show before transitioning to the next image in the library (1, 2, or 5 minutes)
Transition effect used between each image (fade to black, dissolve)
Display pictures in random or sequential order
Choose what to display on the screen when the panel is not in use. (Off, Photo Frame and Weather Clock)
Choose the amount of time to wait after the last touch before starting the selected display type. (1, 5, 10, 15, 20, 25, or 30 minutes)
Determines the time when the display, voices or chimes shutdown completely. (Use this feature to turn off the LCD, voices and/or chimes at night)
Determines the time when the display, voices or chimes “wake up” after sleeping. (Use this feature to turn the LCD, voices and/or chimes back on in the morning)
Choose what the Nighttime Mode Start/End times have the ability to control (Display, Voices and/or Chimes)

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PHOTO FRAME PHOTO FRAME SETTINGS

MAINTENANCE

MAINTENANCE

UPGRADE SOFTWARE

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Upgrade Software Upgrade the panel’s software version using Wi-Fi.

Setting

Description

Upgrade Using Network

Search the network for updates and install new software
NOTE: For UL/cUL or EN Grade 2 installations remote software uploading is not allowed

Upgrade Using Access Point

Connect to the Panels’ built-in Access Point to install new software

Patch Tag

A code corresponding to a specific software update on the server

Automatic Background Check and Download

Allows the panel to check for new software in the background and download it to local storage so that it can be applied at a later date. Default
Enabled

Automatic Check Interval

Determines interval the IQ Panel 4 will look for software update. Available options are Every Night, Once a Week, Once a Month. Default Once a
Week

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) UPGRADE SOFTWARE

NOTE: Proper maintenance requires prompt administration of any software updates
QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 164 OF 214

MAINTENANCE

UPGRADE SOFTWARE USING WI-FI
Keeping your panel up to date is essential in ensuring it receives the newest features and is free from bugs.
To perform a software update using Wi-Fi follow the steps below:
1- Ensure your panel is connected to Wi-Fi and has an internet connection.
2- From the drop down menu select “Settings” then “Advanced Settings”. (Installer/Dealer Code)
3- Touch “Upgrade Software”
4- Touch “Upgrade Using Network” The IQ Panel 4 will check for the latest software update. If your panel is up to date you will see a message confirming that you have the most recent software version.
5- If a software update IS available the panel will automatically begin downloading it.
6- Once the download is complete a pop up message will appear informing you that in order to install the software you must restart the panel. Touch “OK.” Your panel will install the update and automatically restart.

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SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) UPGRADE SOFTWARE
NOTE: For UL/cUL or EN Grade 2 installations the remote
software feature shall not be used and the panel shall not be
setup to remotely upgrade.

QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 165 OF 214

MAINTENANCE

UPGRADE SOFTWARE USING ACCESS POINT

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Most updates are downloaded over Wi-Fi, but in the event that Wi-Fi is not present at the installation site, a Panel can be updated with files transferred from a local device (phone, tablet, computer, etc) via the built- in Panel Access Point.

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To perform a software update using the Panel Access Point follow the steps below:
1- Download the needed software update files from the Dealer Portal to your device (phone, tablet, computer).
2- Go to Settings/Advanced Settings/Upgrade Software then touch “Upgrade Using Access Point”.
3- Scan the QR Code with your phone camera or manually connect to the Panel AP with the SSID and Password shown on the screen.
4- Press “Start” to begin the local server session, then from your device scan the second QR code or navigate to the “https” site shown on the Panel screen.
5- Follow the prompts on your device screen to select the correct files and transfer them to the Panel.

SETTINGS ADVANCED SETTINGS ENTER CODE (1111, 2222) UPGRADE SOFTWARE
NOTE: For UL/cUL or EN Grade 2 installations the remote
software feature shall not be used and the panel shall not be
setup to remotely upgrade.

MAINTENANCE

AUTOMATIC BACKGROUND CHECK AND DOWNLOAD

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Turning on Automatic Background Check & Download enables the panel to check for a new software version based on the Automatic Check Interval (default is Once a Week).
From the drop down menu select “Settings” “Advanced Settings”. (Installer/Dealer Code) Touch “Upgrade Software” Make sure the “Automatic Background Check and Download” button is checked. Change update interval by selecting “Automatic Check Interval

References

• ABCSecurity.com
• Alarm.com | Best Smart Security Alarm & Monitoring Systems
• QOLSYS – Quality of Life Systems
• UL Solutions

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