Harbor Breeze 42868 Prestwick Retractable Fan User Manual

June 10, 2024
Harbor Breeze

Harbor Breeze 42868 Prestwick Retractable Fan

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Product Information

The Harbor Breeze Prestwick Retractable Fan is a ceiling fan model available in two variations, model #42868 and model #42869. The product comes with a mounting bracket, canopy screw, canopy, canopy cover, downrod pack, yoke cover, 12-inch downrod tube (optional), motor assembly, set screw, fitter plate screw, fitter plate, light kit, lens, and remote pack. The product is listed for damp location use and comes with an estimated assembly time of 30 minutes. Tools required for assembly include a step ladder, Phillips screwdriver, wire stripper/cutter, safety glasses, and electrical tape.

Product Usage Instructions

  1. Before starting the installation process, turn off the circuit breakers and wall switch to the supply line leads to prevent electrical shock or injury.

  2. Install the mounting bracket (A) to the outlet box using the screws and washers provided. Ensure that the outlet box is marked acceptable for fan support and use the mounting screws and washers
    provided with the outlet box to reduce the risk of fire, electric shock, or personal injury.

  3. If your ceiling is 9 feet or higher, use the 12-inch downrod tube (G) instead of the 6-inch downrod tube from the downrod pack (E). Insert the chosen downrod tube through the downrod ball from the downrod pack (E), canopy (C), canopy cover (D), and yoke cover (F). Feed the wires from the fan through the downrod tube.

  4. Loosen but do not remove the two set screws (I) in the yoke of the motor assembly (H). Slide the downrod tube into the yoke of the motor assembly (H), align the holes, then install the downrod pin and downrod clip from the downrod pack (E). Retighten the two set screws (I) to secure the downrod. Then slide the yoke cover (F) down until it rests on top of the motor assembly (H).

  5. If you have any questions, problems, or missing parts, contact the customer service department at 888-251-1003, 8 a.m. – 8 p.m., EST, Monday – Sunday, or email partsplus@lowes.com before returning
    the product to your retailer.

PACKAGE CONTENTS

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PART DESCRIPTION QUANTITY
A Mounting Bracket 1
B Canopy Screw (preassembled to Mounting Bracket [A] 2
C Canopy 1
D Canopy Cover 1
E Downrod Pack 1
F Yoke Cover 1
G 12-Inch Downrod Tube (optional) 1
H Motor Assembly 1
I Set Screw (preassembled to Motor Assembly [H]) 2
J Fitter Plate Screw (preassembled to Fitter Plate [K]) 4
K Fitter Plate (preassembled to Motor Assembly [H]) 1
L Light Kit 1
M Lens 1
N Remote Pack 1

PREPARATION

Estimated Assembly Time : 30 minutes Tools Required for Assembly (not included): Step ladder, Phillips screwdriver, Wire stripper/cutter, safety glasses, and electrical tape.

SAFETY INFORMATION

Please read and understand this entire manual before attempting to assemble, operate or install the product. Failure to do so could lead to electrical shock, fire or other injuries that could be hazardous or even fatal.

  • Before you begin installing the fixture, disconnect the power by removing fuses or turning off the circuit breakers.
  • Make sure that all electrical connections comply with local codes, ordinances, the National Electrical Code, and ANSI/NFPA 70-199. Hire a qualified electrician or consult a do-it-yourself wiring handbook if you are unfamiliar with installing electrical wiring.
  • The net weight of the fixture is 20.95 lbs.

LISTED FOR DAMP LOCATIONDANGER:
DANGER

  • DO NOT connect this fixture to an electrical system that does not provide a means for equipment grounding. Never use a fixture in a two-wire system that is not grounded. Installing a fixture into an electrical system not having a proper grounding means could cause metal parts of the fixture to carry electrical currents if any of the fixture wires, wire connections or splices were to become broken, cut or loose during the mounting or normal operation of the fixture. Under this condition, anyone coming in contact with the fixture would be subject to electrical shock, which could cause serious injury or death.
  • DO NOT connect the bare or green insulation fixture ground wire to the black (hot) current-carrying wire or the white neutral house wire. Connection of the bare or green fixture ground wire to the black or white house wires may cause metal parts of the fixture to carry electrical currents. Under this condition anyone coming in contact with the fixture will receive electrical shock, which could cause serious injury or death.
  • DO NOT damage or cut the wire insulation (covering) during installation of the fixture. DO NOT permit wires to contact any surface having a sharp edge. To do so may damage or cut the wire insulation, which could cause serious injury or death from electrical shock.

WARNING:

  • All electrical connections must be in agreement with local codes and ordinances, the National Electric Code (NEC) and ANSI/NFPA 70-1999. Contact your municipal building department to learn about your local codes, permits and/or inspections. Risk of fire – most dwellings built before 1985 have supply wire rated for 140°F. Consult a qualified electrician before installation.
  • To avoid personal injury, the use of gloves may be necessary while handling fixture parts with sharp edges.
  • DO NOT suspend any fixture by the house wires. A fixture must always be mounted directly to a an outlet box. Wire connectors will not support the weight of a fixture. Suspending a fixture by the house wires and wire connectors will result in the fixture falling, with the possibility of personal injury and the danger of electrical shock or fire.
  • To reduce the risk of fire, electrical shock, or personal injury, each wire connector used with this fixture should accept only one 18-gauge wire from the fixture and one 18-gauge wire from the outlet box. If there are three or more wires to connect or any of the wires is larger than 18 gauges, consult an electrician for the proper size wire connectors to use.

CAUTION: To reduce the risk of personal injury, do not bend the blades or blade arms during assembly or after installation. Do not insert any objects in the path of the blades.

CAUTION :

  • This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: 1) This device may cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
  • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into and outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

Please note changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

ASSEMBLY INSTRUCTIONS

  1. Turn off the circuit breakers and the wall switch to the supply line leads.
    DANGER : Failure to disconnect the power supply prior to installation may result in serious injury or death.

  2. Install the mounting bracket (A) to the outlet box (not included) using the screws and washers provided with the outlet box.
    WARNING : To reduce the risk of fire, electric shock, or personal injury, mount to the outlet box marked “acceptable for fan support” and use the mounting screws and washers provided with the outlet box.

  3. Note : If your ceiling is 9 feet or higher, you may want to use the 12-inch downrod tube (G) instead of the inch downrod tube from downrod pack (E) in the instructions that follow. Insert the downrod tube of your choice through the downrod ball from downrod pack (E), canopy (C), canopy cover (D) and yoke cover (F). Feed the wires from the fan through the downrod tube.Harbor-Breeze-42868-Prestwick-Retractable-Fan-05

  4. Loosen but do not remove the two set screws (I) in the yoke of the motor assembly (H). Slide the downrod tube into the yoke of the motor assembly (H), align the holes, then install the downrod pin and downrod clip from downrod pack (E). Retighten the two set screws (I) to secure the downrod. Then slide the yoke cover (F) down until it rests on top of the motor assembly (H).
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-06

  5. Note : Parts mentioned in this step are found in downrod pack (E).Lower the downrod ball over downrod tube. Then insert steel pin through the two holes in downrod tube. Align the steel pin with the two notches in the downrod ball. Then lift downrod ball all the way up until it is level with the top of downrod tube. Insert and tighten the two downrod set screws into the two small holes near the top of downrod tube. Note: Two slots in downrod ball allow access for the downrod set screws.

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  1. Insert downrod ball from downrod pack (E) into the opening of the mounting bracket (A). Rotate the downrod ball until the tab in the mounting bracket (A) is seated in the slot in the downrod ball.
    WARNING : The fan and/or downrod ball should not rotate in the mounting bracket (A), if installed correctly. Failure to align the slot in the downrod ball with the tab on the mounting bracket (A) may result in fan falling causing serious injury or death.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-08

  2. Secure all wiring connections together with wire connectors from remote pack (N) according to the diagram and these steps:

    • Connect the green wires from the downrod and mounting bracket (A) to the bare/green (ground) supply wire.
    • Connect the black wire (AC IN L) from the receiver to the Black (hot/power) supply wire. Connect the White (AC IN N) from the receiver to the White (neutral) supply wire.
      Note : If supply wires are different colors than referred to above, a professional electrician should determine the proper wiring.
      Harbor-Breeze-42868-Prestwick-Retractable-Fan-09
  3. Wrap electrical tape (not included) around each individual wire connector down to the wire.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-10

  4. Turn the spliced/taped wires upward and gently push the wires and wire connectors into the outlet box.
    WARNING : Ensure no bare wire strands are visible after making connections. Place the ground and neutral supply wire connections on opposite sides of outlet box from the hot wire connection.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-11

  5. Connect the pin connectors on the wires from motor assembly (H) to the connector ports in the receiver from remote pack (N). Then, insert the receiver, antenna first, into the mounting bracket (A) with the flat side facing the ceiling.
    Note : The receiver will rest directly on top of the downrod ball from downrod pack (E).
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-12

  6. Loosen both of the canopy screws (B) at the bottom of the mounting bracket (A). Slide the key slots in the canopy (C) over the heads of the canopy screws (B) preassembled to the mounting bracket (A). Twist the canopy (C) clockwise to lock and tighten both screws. Lift the key slots in the inside of the canopy cover (D) over the heads of the canopy screws (B) preassembled to the mounting bracket (A). Twist the canopy cover (D)clockwise to lock.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-13

  7. Remove one of the four fitter plate screws (J) preassembled to the fitter plate (K) and loosen the other three but do not remove. Feed the 2-pin connector through the center hole in the light kit (L). Align the keyhole slots in the light kit (L) with the loosened fitter plate screws (J) in the fitter plate (K). Turn light kit (L) clockwise and replace the previously removed fitter plate screw (J). Tighten all screws.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-14

  8. Connect the 2-pin connector from the fitter plate (K) to the 2-pin connector from the light kit (L).
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-15

  9. Bend the lens (M) just enough to fit it into the bottom edge of light kit (L).
    Note : Do not bend so much that it forms a crease in the lens (M).

  10. Turn on the circuit breakers and the wall switch to the fan supply line leads.

OPERATING INSTRUCTIONS

  1. Remove the battery cover from the back of the remote found in remote pack (I). Insert the batteries from remote pack (I) into the remote; ensure polarity of battery matches the polarity indicated in the battery compartment — positive (+) to positive (+) and negative (–) to negative (–). Replace the back cover and press the fan on/off button on the remote to ensure the LED indicator illuminates and the remote turns on the fan.
    Harbor-Breeze-42868-Prestwick-Retractable-Fan-18

  2. To operate the fan using the remote from remote pack (I), press and release the following buttons:

    • A – Fan On/Off
    • B – Fan Speed – (1 Low – 6 High)
    • C – Reverse Switch – Changes direction of blade rotation. Counterclockwise direction creates downward airflow for cooling effect. Clockwise direction pulls warm air from ceiling for warming effect.
    • D – 30 Minute Timer – Turns off fan after 30 minutes. E – Light Color Warm
    • F – Dimmer – Press (–) to dim lights or (+) to brighten lights.
    • G – Light On/Off
    • H – LED Indicator
    • I – Variable Breeze – Simulates a breeze in nature. J – 2-Hour Timer – Turns off fan after 2 hours.
    • K – 4-Hour Timer – Turns off fan after 4 hours.
    • L – Light Color Cool
    • M – Light Color Daylight
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CARE AND MAINTENANCE

At least twice each year, tighten all screws on the fan. Clean the motor housing with only a soft brush or lint-free cloth to avoid scratching the finish. Clean the blades with a lint-free cloth. Total fixture wattage is 36 watts; do not attempt to replace LED. Battery Replacement: Use 1.5v (AAA) alkaline batteries. Exhausted batteries should be removed from remote. Non- rechargeable batteries should not be recharged. Do not dispose of batteries in fire, as they may explode or leak.
Important : Shut off the main power supply before you begin any maintenance tasks. Do not use water or a damp cloth to clean the ceiling fan.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The fan does not move.
  1. The power is off or the fuse is blown.
  2. There is a faulty wire connection.
  3. The plugs are not connected properly.

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  1. Turn the power on or check the fuse.
  2. Turn the power off. Loosen the canopy and check all connections.
  3. Check that the connectors from the light kit and fan are connected properly.

There is excessive wobbling.| The fan mounting is not secure.| Lower the canopy and ensure the mounting bracket is securely fastened to the outlet box.
The fan operates correctly, but the lights are not working.|

  1. The light kit wire plugs are not connected properly.
  2. There is a faulty wire connection.

|

  1. Ensure that the male and female plugs in the light kit fitter are connected properly.
  2. Turn the power off and check all connections at the ceiling outlet box.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The fan is noisy.
  1. The blades are loose.
  2. There is a cracked blade.
  3. A wall control is not compatible with the fan.
  4. The outlet box is not secure.
  5. The mounting bracket is not secure.

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  1. Check and tighten all screws that hold the fan blades to the blade arms and the motor.
  2. Replace the cracked blade.
  3. Do not connect fan to wall control.
  4. Ensure the ceiling outlet box is secured to the building structure.
  5. Ensure the mounting bracket is secured to the outlet box and that the screws are tight.

Remote control does not work.|

  1. Power surge may have cleared memory and remote needs to be re-synced to the receiver.
  2. Battery in remote control needs to be replaced.
  3. Interference from another remote.

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  1. Turn off the power at the breaker box for at least 10 seconds and then turn the power back on. Within 30 seconds, press and hold the “LEARN” button on the back of the remote for 3 seconds. The fan will turn on at high speed and light will blink twice and stay on, signaling a successful synchronization.
  2. Insert new 1.5v (AAA) alkaline batteries in battery compartment of the remote control (see page 10).
  3. If there are several fans in proximity, turn power off to other fans and re-sync the remote (see Corrective Action 1 above).

LIMITED LIFETIME WARRANTY

Set forth below, the manufacturer warrants the fan motor for this ceiling fan to be free from defects in workmanship and material for the life of the product. Also, subject to the limitations below, the manufacturer warrants all ceiling fan parts (“ceiling fan parts” excludes the motor and parts made in whole or in part with glass) to be free from defects in workmanship and material for a period of one year after the date of purchase by the original purchaser at retail. All claims must be made by the original purchaser from an authorized dealer, whether such purchaser purchased the product through a store or contractor. Ceiling fan part defects must be reported within the first year from the date of purchase. Parts made in whole or in part with glass and the finishes of metal and other surfaces are not warranted. Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by this warranty. The manufacturer assumes no responsibility whatsoever for fan installation. Any service performed by a non-licensed electrician will render the warranty invalid. The manufacturer’s sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated above. The manufacturer shall not be liable for any loss or damage of any kind, including any incidental or consequential damages resulting directly or indirectly, from any breach of warranty, express or implied, or any other failure of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation may not apply to you. If the original purchaser ceases to own the fan, this warranty is voided. Should the purchaser encounter a problem with your fan related to defects in workmanship or materials within the warranty period associated with the defective part, the manufacturer agrees to replace the defective part without charge, or at its option, to replace the ceiling fan with a comparable or superior model. The manufacturer’s warranties are limited to the written warranties set out in this ceiling fan limited lifetime warranty. All other express and implied warranties, including, without limitation, the implied warranty of fitness for a particular purpose and the implied warranty of merchantability is disclaimed. Some states do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.

REPLACEMENT PARTS LIST
For replacement parts, call the customer service department at 888-251-1003, 8 a.m. – 8 p.m., EST, Monday – Sunday. You could also contact us at partsplus@lowes.com.

PART DESCRIPTION 5249289 PART# 5336648 PART#
A Mounting Bracket 4L000016960 4L000016960
C Canopy 4L000016970 4L000017030
D Canopy Cover 4L000016980 4L000017040
E Downrod Pack 4L000016990 4L000017050
F Yoke Cover 4L000017000 4L000017060
L Light Kit 4L000017010 4L000017070
N Remote Pack 4L000017020 4L000017020

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ITEM #5249289, 5336648
PRESTWICK RETRACTABLE FAN
MODEL #42868, 42869

HARBOR BREEZE and logo design are trademarks or registered trademarks of LF, LLC. All rights reserved.

ATTACH YOUR RECEIPT HERE
Purchase Date _____

Questions, problems, missing parts? Before returning to your retailer, call our customer service department at 888-251-1003, 8 a.m. – 8 p.m., EST, Monday – Sunday. You could also contact us at partsplus@lowes.com.

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