Swann 2K Indoor Wi-Fi Security Camera User Guide
- June 10, 2024
- Swann
Table of Contents
Swann 2K Indoor Wi-Fi Security Camera
Product Information
The 2K Indoor Wi-Fi Security Camera comes equipped with infrared LEDs for night vision, a passive infrared motion sensor, and a QR code for easy device pairing. It also features a LED indicator, microSD card slot (microSD card not included), microphone, reset button, speaker, USB-C port, and a magnetic base. The camera is powered by a USB-C power adapter that is included in the package.
Camera Placement
The camera can be mounted on a wooden or masonry surface using the round metal
plate that is included in the package. If mounting on a wooden surface, screw
the metal plate directly to the surface.
If mounting on a masonry surface, mark and drill a hole, insert the wall plug,
and screw the metal plate to the surface. After this, attach the camera to the
metal plate which will provide a strong and secure hold.
- The camera can be conveniently placed on a table or shelf, or mounted on a flat surface using the included round metal plate which attaches to the magnetic base of the camera.
- Choose a location with strong, reliable Wi-Fi reception to ensure best video streaming performance. The easiest way to check is to use your smartphone. Connect your smartphone to your Wi-Fi network at the spot you have chosen and see if you get 2 bars of Wi-Fi signal or more.
- As a general rule, the nearer the camera is to your router, the better the wireless connection quality. If you’re finding the Wi-Fi signal to be weak or out of range at the location where you intend to place the camera, consider installing a Wi-Fi range extender to boost the Wi-Fi coverage of your existing network.
Product Usage Instructions
- Insert the USB-C plug of the supplied power adapter into the USB-C port on the back of the camera.
- Connect the power adapter to a wall outlet. Make sure that the camera is within range of the Wi-Fi network to which you want to connect.
- Open the Swann Security app and create your account by tapping “Not yet registered? Sign Up” on the screen. Then, activate your account by confirming the verification email that is sent to your registered email address.
- Mount the camera on a suitable surface using the round metal plate that is included in the package.
- After installation, remove the protective film covering the camera lens.
For more information on navigating the Swann Security app’s interface and features, download the app manual via Menu > User Manual. If you have any questions or concerns, visit the Support Center at support.swann.com or email [email protected] for technical support.
CAMERA OVERVIEW
CONNECT THE CAMERA
-
Insert a microSD card (up to 128GB card supported, FAT32 file format) with gold contacts facing the back of the camera into the camera’s microSD card slot. A microSD card is required for the camera to record motion events and perform firmware updates.
Note: It is recommended to format any microSD card that you are using for the first time in the camera. You can format the microSD card within the Swann Security app later after the camera has been set up. Go to Device Settings > [select your camera] > Advanced Settings and tap Format. -
Insert the USB-C plug of the supplied power adapter into the USB-C port on the back of the camera.
-
Connect the power adapter to a wall outlet. Make sure the camera is within range of the Wi-Fi network to which you want to connect.
GET THE SWANN SECURITY APP
- Download the latest version of the Swann Security app from the Apple App Store® or Google Play™ Store on your iOS or Android device. Simply search for “Swann Security”.
- Open the app and create your Swann Security account by tapping “Not yet registered? Sign Up” on the screen. Then, activate your Swann Security account by confirming the verification email that is sent to the registered email address.
SET UP THE CAMERA
Launch the Swann Security app and sign in. Tap the Pair Device button on the
screen (or tap the menu icon in the top left and select “Pair Device”). The
app will now guide you through the pairing process to set up the camera with
your Wi-Fi network.
Before you begin, have the camera powered close to your router and get your
Wi-Fi network password ready. Please note that the camera is only compatible
with the 2.4GHz network. If your router is using the 5GHz band, please ensure
it is operating in mixed mode.
HELP AND RESOURCES
Optimizing motion detection
The camera’s PIR motion sensor detects heat signatures of moving objects.
You’ll generally get good detection results by pointing the camera downwards
at an angle where people will be moving across the coverage area before
heading directly towards the camera. The camera’s motion detection sensitivity
settings can also be adjusted in the Swann Security app. As every home
environment is unique, we recommend experimenting with the motion detection
sensitivity levels to find out which works best for yours.
LED status guide
The LED light on the front of the camera tells you what is happening with the
device connection.
Accessing
the Swann Security app manual
To better understand the Swann Security App’s interface and features, download
the app manual via Menu > User Manual. You can learn about navigating the
various app screens to view live camera stream, playback and download motion
event recordings, adjust camera settings, and more.
Have questions?
Visit our Support Center at support.swann.com. You can register your product
for dedicated technical support, find troubleshooting articles, participate in
the community forums, and more. You can also email us at:
[email protected]
FCC STATEMENT
This equipment has been tested and found to comply with the limits for Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: • Reorient or relocate the receiving antenna •
Increase the separation between the equipment and the receiver • Connect the
equipment into an outlet on a circuit different from that to which the
receiver is connected • Consult the dealer or an experienced radio/TV
technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC RF Radiation Exposure Statement Caution: To maintain compliance with the
FCC’s RF exposure guidelines, place the product at least 20cm from nearby
persons.
WARNING: Modifications not approved by the party responsible for
compliance could void user’s authority to operate the equipment.
IC STATEMENT
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
The device is compliance with RF field strength limits, users can obtain
Canadian information on RF exposure and compliance.
This Class B digital apparatus complies with Canadian ICES-003. This equipment
complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
UK DECLARATION OF CONFORMITY
Hereby, Swann Communications declares that this product is in compliance
with the requirements for UKCA marking. The Declaration of Conformity can be
obtained at uk.swann.com/compliance
IMPORTANT SAFETY WARNING — For pluggable equipment, the socket-outlet shall be
installed near the equipment and shall be easily accessible.
CHILD SAFETY WARNING Strangulation Hazard — If product is used to monitor
infants or small children, keep camera and USB power cable more than 1 metre
(3ft) away out of their reach. Do not place camera or cord within a cot,
playpen or near a bed.
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© Swann Communications 2022