Swann SWIFI-4KFLOCAM-US 4K Floodlight Security Camera User Guide

US 4K Floodlight Security Camera
User Guide

IMPORTANT SAFETY INFORMATION
CAUTION: RISK OF ELECTRIC SHOCK

• INSTALL THE PRODUCT IN ACCORDANCE WITH LOCAL AND NATIONAL ELECTRICAL CODES. IF YOU HAVE ANY DOUBTS OR QUESTIONS ABOUT THE ELECTRICAL CONNECTIONS OR IF YOU NEED AN ELECTRICAL JUNCTION BOX INSTALLED, CONSULT A LICENSED ELECTRICIAN. IN CERTAIN JURISDICTIONS, THIS PRODUCT NEEDS TO BE INSTALLED BY A LICENSED ELECTRICIAN. CHECK WITH LOCAL AUTHORITIES FOR APPLICABLE REQUIREMENTS.
• THE PRODUCT MUST BE MOUNTED ON A FLAT SURFACE CAPABLE OF SUPPORTING THE FULL WEIGHT OF THE PRODUCT.
• ENSURE THE VOLTAGE MARKED ON THE PRODUCT IS THE SAME AS THE ELECTRICAL POWER SUPPLY TO BE USED.
• DO NOT CONNECT TO A DIMMER SWITCH OR TIMER.
• ALWAYS TURN OFF ELECTRICAL POWER AT THE MAIN CIRCUIT BREAKER OR FUSE BOX BEFORE WIRING THE FIXTURE TO THE POWER SUPPLY. FAILING TO DO SO COULD RESULT IN SERIOUS INJURY, ELECTRICAL SHOCK, AND/OR RISK OF FIRE.
• DO NOT RELY ON THE WALL SWITCH ALONE TO TURN OFF THE POWER.
• DO NOT OPEN OR DISASSEMBLE THE PRODUCT. THERE ARE NO USER-SERVICEABLE PARTS INSIDE.

CAMERA OVERVIEW

GETTING STARTED

Wi-Fi Coverage Availability

• Before you permanently mount the floodlight camera unit, it is important that you confirm the availability of Wi-Fi as well as the signal strength at the desired installation location.
• Note that Wi-Fi quality can vary significantly at different locations around the home due to environmental factors such as home construction type and wireless interference from other electronic devices.

Checking your Wi-Fi network coverage

1. Connect your phone to the 2.4GHz Wi-Fi network band of your internet/broadband router. Note: The camera can connect to a 2.4GHz network only.

2. Bring your phone to the location where you want to install the floodlight camera unit. If you have a Wi-Fi connection on your phone, the camera will also likely be able to obtain a Wi-Fi connection. Check the Wi-Fi signal strength status icon at the top of your phone screen. We recommend a minimum of 1 bar showing as shown below. Further testing should be performed if the Wi-Fi signal strength is only a single bar.
   Wi-Fi signal strength icon
   

3. To avoid any potential Wi-Fi connection issues later, try playing a video through a media streaming service app, for example, YouTube™ or Netflix™, on your phone. If possible, temporarily pause all online activities including gaming and video streaming on all other devices that are connected to your network while testing is performed, as this can affect the connection speed and quality.

4. If you don’t experience any video streaming issues (buffering, stuttering, etc), you can proceed with the installation of the unit. There are also Wi-Fi surveying and speed tools (for example, www.speedtest.net) available online that can help you analyze and test the quality of your Wi-Fi network connection such as the download and upload speeds (minimum internet upload speed of 4Mbps is recommended for optimal video streaming).

5. If you still have any concerns about your Wi-Fi coverage, consult a licensed electrician about connecting the floodlight wires to a temporary plug and running an extension cord to a wall outlet. This will enable you to power the camera on-site and directly test Wi-Fi pairing and live streaming with the Swann Security app.

Improving your Wi-Fi network signal

• If you’re getting a weak Wi-Fi signal or you can’t connect to Wi-Fi at all on your phone at the installation site, we recommend moving your router closer, installing a Wi-Fi extender (which can help improve signal reception) or selecting another location.
• Do not proceed with the installation of this unit until you have thoroughly tested and confirmed the availability and reliability of the Wi-Fi connection at your desired installation location.

Replacing the MicroSD card
The camera comes with a pre-installed 32GB microSD card which is required for recording events and performing firmware updates. You can easily replace it with any compatible MicroSD card (up to 128GB, minimum Class 10 recommended). Make sure to format any microSD card the first time you  use it with the camera. Go to the device’s Advanced Settings screen in the app and select Format.

INSTALLATION INSTRUCTIONS

** If wiring colors from the junction box do not match — a common issue in older homes — contact a licensed electrician who will be able to help you check and identify the electrical wiring. Do not guess the wires. An incorrect wire connection will damage the unit and could cause fire or injury.
Notes**

• The unit can also be mounted on the ceiling (e.g., under eaves)
• If you need a new junction box, you can purchase one appropriate for the installation site at your local electrical hardware store.
• If you have any doubts or questions about the electrical connections or if you need help with the installation of a junction box, consult a licensed electrician.

The floodlight camera unit is designed to be mounted on a standard wiring junction box and requires connection to a 100-240VAC power supply. For optimum results, install the unit at least 8 feet (2.4m) above the ground.
NOTE: BEFORE MOUNTING, ENSURE THE INSTALLATION LOCATION IS WITHIN RANGE OF YOUR CURRENT WI-FI SIGNAL. EE “GETTING  STARTED” ON PAGES 4-5 FOR INFORMATION ON HOW TO CHECK WI-FI COVERAGE.
IMPORTANT! TURN THE POWER OFF AT THE CIRCUIT BREAKER OR FUSE BOX.
CAUTION: BEFORE HANDLING ANY WIRING, USE A CIRCUIT TESTER TO CONFIRM THAT POWER IS OFF.
When installing the unit, refer to the installation diagram on the previous page.

1. If you’re replacing an old floodlight unit, disassemble it along with any existing mounting bracket from the junction box and disconnect the wire connections.
2. The floodlight camera unit’s mounting bracket comes pre-assembled. Remove both the screw cap and the mounting bracket screw A to separate the mounting bracket.
3. Fix the mounting strap (supplied) to the junction box using two mounting screws B (three sets of different screw types supplied) that best fit your junction box. The side of the mounting strap marked “FRONT” should be facing out.
4. Connect the junction box and floodlight wires using the wire nuts (supplied). Use the color code of the wires to match the correct connections, as shown in the installation diagram.
5. Once the wires are connected, carefully tuck them into the junction box.
6. Position the mounting bracket on the junction box, insert the mounting bracket screw 0 with washer O through the mounting bracket hole into the center hole of the mounting strap and tighten the mounting bracket screw to secure in place.
7. Re-attach the floodlight camera unit to the mounting bracket with the previously removed mounting screw 0. Then insert the screw cap firmly into the mounting screw hole.
8. It is recommended that silicone sealant (not supplied) be applied around the edge of the mounting bracket (between the bracket and the surface) to prevent moisture from entering the junction box.
9. Restore power at the circuit breaker/fuse box and allow the floodlight camera unit to power up. This can take up to 2 minutes. During power-up, the floodlights will turn on for a brief moment.
   CAUTION: Floodlights are extremely bright. To avoid possible damage to your eyes, do not stare directly at the floodlights when they are on. Once you hear the camera say “Ready for pairing” and the LED indicator starts blinking blue slowly, proceed to the Swann Security app to set up the camera with your Wi-Fi network and link it to your Swann Security account.

TIP If you have a light switch that controls the floodlight camera unit, remember not to turn off the switch as this will also turn off the unit. The unit needs to be powered at all times to stay connected to your Wi-Fi. Put a sticker label on the light switch so that people know not to turn it off.

GET THE SWANN SECURITY APP

1. Download the latest version of the Swann Security app from the Apple App Store® or Google Play™ Store on your iOS or Android device. Simply search for “Swann Security”.
2. Open the app and create your Swann Security account by tapping “Not yet registered? Sign Up” at the bottom of the screen. Then, activate your Swann Security account by confirming the verification email that is sent to the registered email address.

Launch the Swann Security app and sign in. Tap the Pair Device button on the screen (or tap the menu icon in the top left and select “Pair Device”). The app will now guide you through the pairing process to set up the camera with your Wi-Fi network. Please note that the camera is only compatible with the 2.4GHz network. If your router is using the 5GHz band, please ensure it is operating in mixed mode

HELP AND RESOURCES

Using the Swann Security app
Download the Swann Security manual for Android/iOS via the App Menu > User Manual to learn more about using the Swann Security app to view the camera live video, use 2-way talk, playback and download motion recordings, configure various camera settings including light duration, motion detection sensitivity, modes, and more.

Screens may vary slightly depending on the Swann Security app version
Optimizing motion detection

• The camera’s passive infrared motion sensor detects heat signatures of moving objects.
• You’ll generally get good detection results by pointing the camera at an angle where people will be moving across the coverage area (i.e., from left to right or right to left, see figure on right) as the motion sensor is less sensitive to the movement of people walking towards it.
• Avoid aiming the camera at areas surrounded by large trees and bushes that sway a lot in the wind. This may cause false alerts during extreme weather conditions.
• The camera’s motion sensor sensitivity can be configured in the Swann Security app. As every home environment is unique, we recommend experimenting with the motion sensor sensitivity settings to find out which works best for yours.
• You can adjust the angle of the floodlights so that the required areas are illuminated when motion is detected during the night.

Camera LED indicator to guide
The LED indicator on the camera lets you know what is happening with the device connection status.

Slow Blinking Blues.| Wi-Fi Pairing mode| Fast Blinking Mir.| Connecting to Wi-Fi
---|---|---|---
Solid Red| Live streaming I Motion recording| Slow Blinking Red| Firmware update in progress

! Have questions?
We’re here to help! Visit the Swann Help Center at support.swann.com, You can obtain dedicated technical support for your product, find troubleshooting articles, participate in the community forums, and more. You can also email us at any time for information and advice at: techfaswann.com
**My Setup Notes
Camera (MAC) ID
(for future device pairing in case OR code label fades) (12 alphanumeric characters)
Wi-Fi Router Information
Wi-Fi Network Name (2.4 GHz SSID):
Wi-Fi Security Key/Password: (case-sensitive)
Wi-Fi Extender Information (if any)
Wi-Fi Network Name (2.4 GHz SSID):
Wi-Fi Security Key/Password: (case-sensitive)**

REGULATORY COMPLIANCE NOTICES
CAUTION: The light source of this luminaire is not replaceable; when the light source reaches its end of life the whole luminaire shall be replaced.
FCC Statement
This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to pad 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio technician for help This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC RF Radiation Exposure Statement Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20cm from nearby persons. The device must not be co-located or operating in conjunction with any other antenna or transmitter.
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. The content in this guide is for information purposes only and is subject to change without notice. While every effort is made to ensure that this guide is accurate and complete at the time of publication, no liability is assumed for any errors and omissions that may have occurred. For the latest version of this guide, please visit support.swann.com.
ISEDC RSS warning
This device complies with the Innovation, Science and Economic Development Canada Compliance licence-exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. ISEDC Radiation Exposure Statement: This equipment complies with ISEDC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance 35cm between the radiator& your body. IC exposition aux radiations: Cet equipement est conforme avec ISEDC les limites d’exposition aux rayonnements definies pour un contrale environment.

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Documents / Resources

| Swann SWIFI-4KFLOCAM-US 4K Floodlight Security Camera [pdf] User Guide
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