wallee PAX A50 Revolutionary Android Smart User Manual

wallee PAX A50 Revolutionary Android Smart

Product Information

The PAX A50 wallet is a top-quality terminal based on Android that offers numerous possibilities with intuitive operation. It comes with an integrated reader for contactless payment methods, card reader, cameras, and much more. This lightweight miniPOS is perfect for accepting modern payment methods in your business. The device features a touch screen, a reader for cards with a chip, a reader for contactless payment methods, a front camera, a rear camera with LED flash, a loudspeaker, a quick scan button, a power on/off button, volume control buttons, a light sensor, a USB-C charging port, a headphone port, and a slot for SIM card and microSD card. The package contains the PAX A50 wallet device, an adapter with a USB-C/USB cable.

Product Usage Instructions

Setup

1. Charge the device fully before first use by connecting it to the USB cable via the USB-C port on the left side of the unit (7).
2. To switch on the device, press and hold the power on/off button (4) for 2 seconds. To switch off the unit, press the same button until you see a selection menu with four options (Flight mode, Silent mode, Restart, Power off) and select the “Power off” option.
3. If you have chosen the PAX A50 wallee with SIM card, the SIM card is pre-installed when you switch on the device and is ready for use immediately.
4. Activate your account by entering the activation code that you will receive from wallee. You will find this code in your “Space” in the wallee Portal under “Terminals”. The current configuration will automatically be loaded onto the device. Please do not interrupt this process until you see the start screen again.

Accepting Payments
The PAX A50 wallee is designed to accept modern payment methods. Below are the basic functions for processing payments directly via the terminal (stand- alone use).

• On the home screen, select “Payment” and choose the payment method (card, contactless, etc.)
• Follow the on-screen instructions to complete the transaction.

Note: For integration into your POS system, obtain application instructions directly from the respective manufacturer.

User manual in English for the basic functions of the PAX A50 wallee.

Overview of the device

With the PAX A50 wallee, you have chosen a top-quality terminal based on Android that offers you numerous possibilities with intuitive operation. With its integrated reader for contactless payment methods, card reader, cameras and much more, the lightweight miniPOS is the perfect choice for accepting modern payment methods in your business.

Delivery contents

Setup

The initial setup and installation of your new PAX A50 wallee is very simple. In just a few steps, your device is ready to handle your payment transactions. If you have any questions during setup, our support team will be happy to help.

Charging the device
Before using the unit for the first time, it should be fully charged. To do this you can charge the terminal directly via the USB cable supplied. Use the the USB-C port on the left side of the unit (7).

Switching the device on / off
Press and hold the Power on/off button (4) for 2 seconds. To switch the unit off again, press the same button until you see a button until you see a selection menu with four options (Flight mode, Silent mode, Restart, Power off) and select the option and select the option „Power off“.

Set up Wi-Fi® / WLAN
Once your device is fully charged and switched on, you must first set up your Wi-Fi® connection before you can you can enter the activation code (step 4).

• Select the menu icon dehaze in the upper left corner
• Select „Device settings“ phonelink_setup and enter your merchant password if necessary
• Select „Configuration WiFi“ wifi
• Select your Wi-Fi® / WLAN network, enter the password of your of your network and confirm
• Once you are connected to your WLAN, return to the start screen and return to the home screen and continue with the activation of your account (step 4).

4G data connection OPTIONAL
If you have chosen the PAX A50 wallee with SIM card, you can also use the mobile data connection for activation. The SIM card is pre-installed when you switch on the de-vice and is ready for use immediately.

Activate account
As soon as you have a WIFI connection (or mobile data con-nection), you can activate your account. Return to the the start screen and enter the activation code that you will receive from wallee. You will find this code in your „Space“ in the wallee Portal under „Terminals“. The current configuration will automatically be loaded onto the device. Please do not in-terrupt this process until you see the start screen again. If you have any questions our support team will be happy to help you.

Perfect!
You have completed the initial setup of your PAX A50 wallee and can now start using your wallee terminal to accept modern payment methods.

Accept payments

Many functions on your PAX A50 wallee are intuitive to find and easy to use thanks to the modern touchscreen. Below you will find the basic functions for processing payments directly via the terminal (stand-alone use). For integration into your POS system, you can obtain application instructions directly from the respective manufacturer.

Accept a payment
To accept a payment or make a sale on your device on your device:

• Click on the Card icon credit_card on the home screen
• Enter the payment amount and confirm
• If the tip function has been activated, you will see a second input window in which you can enter and confirm the tip OPTIONAL
• Now your customer can present the card or contactless payment method
• The transaction will be completed

Manual entry of payment details

Accept a new payment by clicking on the Card icon credit_card on the home screen and entering the payment amount. Then click on „Manual entry“. Your customer then has the opportunity to en-ter his card details (card number, security code CVV, validity). Finally, the total amount is displayed once again and asked for confirmation. (The functionality for manual entry is optional and must be activated by wallee).

Refund a payment
To refund a payment to an existing card on your device:

• Click on the menu icon dehaze and enter your merchant password when required
• Select the menu item undo and enter the merchant password if necessary
• Enter the total amount to be refunded
• Now your customer can present the card or contactless payment method to which the refund should be made

Refund for manual entry

Click on the menu icon dehaze, enter your merchant password, se-lect the menu item undo and confirm again with your merchant password if necessary. Select „Manual entry“. You can then enter the card details of the card to which you want to refund (card number, security code, CVV, validity). Finally, the total amount will be will be displayed and you will be asked to confirm. (The manual entry function is optional and must be activated by wallee).

Daily closing
You can call up all individual receipts, reports and much more at any time conveniently in your account in the wallee portal. The daily statement is created on your terminal:

• Select the menu icon
•   Now select „Reports“ description and then „Daily closing“

The transactions of the day are now sent to the acquirer and you will see a confirmation on the display. You can then view the report in the wallee portal. The reports should be generated every day!

Cancel the last transaction
The last transaction can be cancelled very easily. To do this, you need the means of payment with which the payment was made:

• Select the menu icon
• Select „Cancel“ close from the menu
• Enter your merchant password

**Payment reservation (Pre-auth)***
If required, you can pre-authorise a means of payment or re-serve the payment:

• Select the menu icon 
• Now select the area „Reservations“ security and then „Reservation“
• Enter the amount and present the card or contactless payment method (or optionally enter the card details manually, as required).

Note on Pre-auth functions
The functions for pre-auth / payment reservations are only available to certain industries, e.g. hotels, and must be ap-proved by your acquirer. In order to complete, adjust or cancel the payment reser-vation you will need the Acquirer Id (Acq-Id) and the Transaction Reference Number (Trx. Ref-No). Make sure that you make a note of these numbers or that you keep the receipt of the reservation.

Adjust a payment reservation (Incremental auth)

To adjust an existing payment reservation:

• Select the menu icon dehaze
• Now select the area „Reservations“ security and then „Increase Reservation“ adds
• Enter the amount by which you want to increase the existing reservation
• Now enter the Acquirer Id (Acq-Id) and the corresponding relevant Transaction Reference Number (Trx. Ref-No) and confirm

Finalise a payment reservation (Pre-auth compl.)

To complete an existing payment reservation:

• Select the menu icon dehaze
• Now select the area „Reservations“ security and then „Booking Reservation“ checks
• Enter the Acquirer Id (Acq-Id) and the Transaction Reference Number (Trx. Ref. No.) of the original reservation and confirm

**Cancelation of a payment reservation (Pre-auth cancelation)***
To delete an existing payment reservation:

• Select the menu icon
• Now select the area „Reservations“ security and then „Cancelation Reservation“ close
• Enter the Acquirer Id (Acq-Id) and the Transaction Reference Number (Trx. Ref. No.) of the original reservation and confirm

Further Settings

Here you will find an overview of other important settings. Additional information your PAX A50 wallee, all functions and options as well as accessories can be found on our website at www.wallee.com.

Changing the Merchant Password
If required, you can also change your merchant password of the terminal directly via the terminal. As a general rule we re-commend that you update your merchant password via the wallee portal. However, to change the merchant password directly via the terminal proceed as follows:

• Select the settings icon settings
• Now select the area „Change password“ and confirm with your current merchant password
• Now enter a new password and confirm by pressing confirm with Enter / the green button

This document is for information purposes only. PAX and the PAX logo are trademarks or registered trademarks of PAX Technology Limited in China and/or other countries. Other trademarks or trade names are the property of their respective companies. © 2022 Wallee AG. All rights reserved.

Any questions?
Simply contact us via our Terminal Support Line and a Product Genius will be happy to advise you on all your questions. You can also send us an email at info@wallee.com. Get in touch with us:

Wallee AG Neuwiesenstr. 15 CH-8400 Winterthur Switzerland / International +41 (0)44 505 13 60 wallee.com/support

Status 04/2022. Subject to changes and errors. wallee.com PAX A50 wallee | Manual T3.2.EN-220414-01 | 6

References

• wallee | Moderne Zahlungsmethoden auf jedem Kanal
• wallee Support
• wallee | Moderne Zahlungsmethoden auf jedem Kanal

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