Schneider Electric Wiser IP Camera Outdoor User Guide

Wiser IP Camera Outdoor

Wiser IP Camera Outdoor
The Wiser IP Camera Outdoor is a high-quality camera designed to be used outdoors. It provides a range of features and functions to ensure that you can keep an eye on your property and loved ones, no matter where you are.

Product Features

• High-resolution video
• Wide-angle lens
• Night vision capabilities
• Two-way audio communication
• Motion detection and alerts
• Weather-resistant design
• Easy installation and setup

Product Usage Instructions

Before attempting to install, operate, service, or maintain the Wiser IP Camera Outdoor, please read these instructions carefully.

Installation

1. Select a suitable location for the camera. The camera should be placed in a position where it can capture the area you want to monitor.
2. Mount the camera using the included mounting hardware. Ensure that the camera is securely attached to the wall or other surface.
3. Connect the camera to your Wi-Fi network using the Wiser app on your smartphone or tablet.
4. Adjust the camera angle and settings as required using the Wiser app.

Operation

• To view live video from the camera, open the Wiser app on your smartphone or tablet and select the camera from the list of devices.
• To communicate with someone near the camera, use the two-way audio feature in the Wiser app.
• To receive alerts when motion is detected, enable motion detection in the Wiser app.
• To view recordings from the camera, access the Wiser app and select the recording you wish to view.

Maintenance
The Wiser IP Camera Outdoor is designed to require minimal maintenance. However, it is recommended that you periodically clean the camera lens and check the mounting hardware to ensure that it remains secure.

For any issues or concerns with the Wiser IP Camera Outdoor, please consult the user manual or contact a qualified technician for assistance.

Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this guide are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective owners.
This guide and its content are protected under applicable copyright laws and furnished for informational use only. No part of this guide may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the guide or its content, except for a non-exclusive and personal license to consult it on an “as is” basis. Schneider Electric products and equipment should be installed, operated, serviced, and maintained only by qualified personnel.
As standards, specifications, and designs change from time to time, information contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this material or consequences arising out of or resulting from the use of the information contained herein.

Safety information

Important information
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Failure to follow these instructions will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE
NOTICE is used to address practices not related to physical injury.

Wiser IP Camera Outdoor

PDL724419

For your safety
NOTICE
RISK OF DAMAGE TO DEVICE
Always operate the product in compliance with the specified technical data. Failure to follow these instructions can result in equipment damage.

About the device
The Wiser IP camera outdoor (hereinafter referred to as IP Camera) is a Wi-Fi® operated device that is used to monitor sensitive outdoor areas of your home with a HD recording. You can install the camera indoors or outdoors in all directions (e. g. on the wall, under the roof, etc.). The IP camera can be triggered by other Wiser devices (such as sensors).

Advantages of using an IP camera:

• Increases your overall security
• High resolution recording
• Covers a wide area
• Infrared night vision for low light recording
  NOTE: Users are solely responsible for adhering to applicable laws (e.g. privacy or any other relevant laws around surveillance). Users must ensure that guarantees are taken to avoid any misuse of equipment for surveillance or entirely different and unexpected purposes than intended.

Installing the device
Refer to the installation instruction supplied with this product. See Wiser IP Camera Outdoor.

Downloading the app
Install the app on a mobile phone to commission and work with the Wiser system and devices.

1. Perform one of the following:

   • For Apple mobile phones: Visit https://itunes.apple.com/us/app/wiser-by-se/id1026806919?ls=1&mt=8.
     Scan QR code to download app for Apple devices

   • For Android mobile phones: Visit https://play.google.com/store/apps/details?id=com.schneiderelectric.WiserBySE.
     Scan QR code to download app for Android devices

Pairing the device
Using the Wiser app, pair your device with the local Wi-Fi network to register on cloud to access and control the device.
Before you pair the device, download the Wiser app, page 5 to your mobile device. Follow the steps to pair the device:

1. 1. On the Home page, tap + icon and tap

2. Plug-in the power cable to a power supply to power On the device. Make sure that the LED blinks red.

3. In the Wiser app, select next step (A) and tap Start Configuration.

4. Select the Wi-Fi network, enter the Password (B) and tap Next.
   NOTE: Make sure to first connect your mobile phone to the home Wi-Fi and select 2.4 GHz network.

5. Wait for a few seconds until the LED blinks blue and becomes stable.
   The blue LED on the IP camera shows that it is successfully connected to the Wi-Fi network and ready to use.

6. After the device is connected, tap Done.

Configuring the device
Changing the device icon

You can change the device icon using the Wiser app.

1. On the Home page, select the device for which you wish to change the icon.
2. At the top-right corner of the screen, tap
3. Tap edit next to the device name.
4. Tap Icon to view the menu.
5. In the slide-up menu, select any one of the following (A) to change the device icon:
   • Take photo – allows you to click a photo from the mobile camera.
   • Select from Icon Library – allows you to select an icon from the app library.
   • Select from Album – allows you to select a photo from the mobile gallery.

Renaming the device
You can rename the device using the Wiser app.

1. On the Home page, select the device for which you wish to rename.
2. At the top-right corner of the screen, tap
3. Tap edit  next to the device name.
4. Tap Name, enter the new name (A) and then tap Save.

Changing the device location
You can change the device location using the Wiser app.

1. On the Home page, select the device for which you wish to change the location.
2. At the top-right corner of the screen, tap
3. Tap edit next to the device name.
4. Tap Location.
5. Select the desired location from the list (A) and then tap Save.

Configuring basic function settings
The basic function settings allows you to enable the Status indicator on the device and the Time watermark on the Wiser app.

Status indicator
Enabling the Status indicator turns On/Off the LED on the device.

Follow the steps to enable the Status indicator:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > Basic function settings.
3. Tap the toggle switch (A) to enable the Status indicator.
   NOTE: The LED indicates blue on the device when the status indicator is turned On.

Time watermark
Enabling the Time watermark displays the date and time on the live view on control panel.

Follow the steps to enable the Time watermark:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap  and tap Settings > Basic function settings.
3. Tap the toggle switch (B) to enable the Time watermark.

Configuring IR night vision
The infrared LEDs in the camera allows you to see and record a clear black and white video/image in the dark.

Follow the steps to configure the IR night vision:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > IR night vision.
3. Select any one of the following options:
   • Auto – Turns on/off automatically when the environmental light is below/above a certain threshold of the lux level
   • Off – Turns off the IR night vision at all times
   • On – Turns on the IR night vision at all times

Setting image quality
Using the wiser app, you can change the image quality based on your requirement.

TIP: You can switch to Standard Definition image quality when the Wi-Fi is slow or the memory card storage space is less.

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > Image Quality.
3. Select any one of the options:
   • Standard Definition (SD) – Captures low resolution video/image
   • High Definition (HD) – Captures high resolution video/image

Setting offline notification
Using the wiser app, you can receive a notification when the IP camera is offline.

Follow the steps to turn on the Offline notification:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings.
3. Tap the toggle switch (A) to turn on the Offline notification and tap Confirm

Inserting a micro-SD card
The micro-SD card is inserted in the device to store the recording.
NOTE: The micro-SD card has to be inserted before you power On the device. If the device is already in On state, then switch Off the device to insert the micro-SD card.

Follow the steps to insert a micro-SD card:

1. Remove the cover on the back of the camera.
2. Insert a micro-SD card in the memory card slot.
3. Close the cover.
   Once the micro-SD card is inserted, you can configure the playback settings.
   NOTE: A maximum of 128 GB SDHC and SDXC micro-SD cards with FAT32 format are supported.

Removing the device
Using the Wiser app, you can remove a device from the device list. Follow the steps to remove the device:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap icon and tap Settings.
3. Tap Remove device (A) and tap Confirm.

TIP: Alternatively, you can long tap on the IP Camera Outdoor on the home page to remove the device.

NOTE:

• Removing the device will reset the device. The LED starts blinking red indicating that the device is ready to pair with another network.
• If there is a problem while pairing, refer to troubleshooting, page 23 the device.

Using the device
Using the control panel of the IP Camera, you can see live video of the outdoors on the display screen and includes the following features:

| Enables audio of the live video
---|---
| Makes the video fullscreen
| Takes screenshot of the live view
| Lets you communicate with a person near the device
| Records the live view
| Enables motion detection
| Enables private mode
| View the stored images or videos

NOTE:

• To view the notification/alarm messages, tap Message.
• To review the recordings using playback feature, refer to Playback.

Using private mode
The Private Mode allows you to turn off the live view, thereby disabling all the other features on the control panel for all users connected to the same Zigbee network. Using this mode, the user is able to stay confidential during private moments.

Follow the steps to turn on the private mode:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap > Settings.
3. Tap the toggle switch to turn on the Private Mode.
4. Alternatively, tap Private Mode (A) on the control panel.

Detection alarm setting
The motion detection function enables the IP camera to detect motion in the surveillance area and display notifications in the Wiser app.

Follow the steps to enable the motion detection:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > Motion Detection.
3. Tap the toggle switch (A) to turn On the Motion Detection Alerts.
   TIP: Alternatively, you can tap the icon on the control panel.

Alarm sensitivity level
Using the Wiser app, you can adjust the sensitivity level of your motion detector.
Tap Alarm sensitivity level (B) and select any one of the following levels:

• Low
• Medium
• High
  NOTE: The high sensitivity level detects the slightest movement and triggers an alarm.

Activity area
Using the Wiser app. you can set the surveillance area for motion detection.

1. Tap the toggle switch (C) to enable the Activity area.

2. Tap Surveillance area settings (D) and drag/resize the red frame to set the surveillance area and tap Save.
   NOTE:

   • The motion is detected only in the saved surveillance area.
   • The privacy zone detection area setting overrides the motion detection activity area setting. Therefore, even if the motion detection activity area is larger than the privacy zone detection area, the motion will only be detected within the privacy zone detection area.

Scheduling detection alarm
Using the Wiser app, you can add a schedule that allows you to turn off/on motion detection automatically based on your needs.

Follow the steps to schedule the motion detection:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > Motion Detection > Schedule.
3. Tap Add schedule and set the time (A).
4. Tap Repeat (B) and select the days you want the schedule to repeat
5. Tap Note (C), enter the note and tap Confirm.
6. Tap the toggle switch (D) to turn on the Notification for the schedule.
7. Tap Motion detection (E), select one of the options:
   • On – Turns on the motion detection on the scheduled time
   • Off – Turns off the motion detection on the scheduled time
   • Tap Save.

Setting privacy zone
The Privacy Zone settings allows you to set the surveillance area for monitoring on the live view.

Follow the steps to set the privacy zone:

1. On the Home page, tap All devices > IP Camera Outdoor.
2. Tap and tap Settings > Privacy Zone.
3. Tap the toggle switch (A) to turn on the Privacy Zone.
4. Tap Surveillance area setting (B) and drag/resize the red frame to set the surveillance area and tap Save.
   The live view on the control panel will show only the saved surveillance area.

NOTE: The privacy zone detection area setting overrides the motion detection activity area setting. Therefore, even if the motion detection activity area is larger than the privacy zone detection area, the motion will only be detected within the privacy zone detection area.

Playback
Using the Wiser app, you can review the recording whenever you want with the Playback feature.

NOTE: You need to insert a micro-SD card (max 128 GB) to use the playback feature.

The control panel of the playback consists of:

| Select the recording date and time
---|---
| Click screenshot of the video
| Pause/play the recording
| Record the video

NOTE:

• A display screen on the control panel shows the previous recordings.
• The screenshot/recording will be saved in the album.

Recording settings
Follow the steps to change the recording settings:

1. On the Home page, tap All devices > IP Camera Outdoor.

2. Tap and tap Settings > Recording Settings.

3. In the Recording Settings section, tap the toggle switch (A) to enable the Local recording.
   NOTE: The recording will be saved to the micro-SD card.

4. Tap Recording mode (B) and select one of the options:
   NOTE: Recording mode is enabled only when you turn on the Local recording toggle switch.

   • Event recording – Records only when there is a motion detection
   • Non-stop – Records continuously for 24 hours

Scheduling playback
Using the Wiser app, you can add a schedule that allows you to turn off/on recording automatically based on your needs.

Follow the steps to schedule the recording:

1. On the Home page, tap All devices > IP Camera Outdoor.

2. Tap and tap Settings > Recording Settings > Schedule.

3. Tap Add schedule and set the time (A).

4. Tap Repeat (B) and select the days you want the schedule to repeat.

5. Tap Note (C), enter the note and tap Confirm.

6. Tap the toggle switch (D) to turn on the Notification for the schedule.

7. Tap Local recording (E), select one of the options:

   • On – Turns on the recording during the scheduled time

   • Off – Turns off the recording during the scheduled time
     NOTE: The recording will be saved to the memory card.

   • Tap Save.

Storage settings

Follow the steps to change the recording settings:

1. On the Home page, tap All devices >IP Camera Outdoor.
2. Tap and tap Settings > Storage Settings.
3. In the Storage Settings section, tap Format(A) to format the inserted micro- SD card.
   IMPORTANT: This will delete all the data stored on the micro-SD card.

Creating a moment
A Moment allows you to group multiple actions that are usually done together.

Using the Wiser app, you can create moments based on your needs (such as movie night).

Follow the steps to create a moment:

1. On the Home page, tap .

2. Go to Moment > + icon to create a moment.

3. Tap Edit name, enter the name of the moment (A) and tap Save.
   TIP: You can choose the cover image that best represents your moment by tapping .

4. In the Action section, tap Add task (B) to open the slide-up menu.

5. In the Add task menu, you can do either or all of the following actions (C):

   • Run the device – Select the devices that you want in a moment
   • Select Automation – Select the automation that you want to enable or disable. For more info refer to Automation, page 20.
   • Delay – Set the delay time
     NOTE: You can add one or more actions using + .

6. Tap Run the device > IP Camera Outdoor to select either or all of the functions to add in the moment:

   • Private Mode – Turn on/off the private mode (D)
   • Record Switch – Turn on/off the recording (E)
   • Recording Mode – Select the type of recording (F)
   • Privacy Area Switch – Turn on/off the privacy zone (G)

7. Once all the actions are set, tap Save.

Editing a moment
To edit a moment:

1. On the Moment tab, locate the moment you want to edit and tap .

2. On the Edit page, you can tap each item (such as dimmer, shutter, delay, temperature, etc.) to change the settings.
   TIP:

   • You can add one or more actions using +.
   • To delete an existing action, slide the each item towards left and tap Delete.

Deleting a moment
To delete a moment:

1. On the Moment tab, locate the moment that you want to delete and then tap .
2. Tap Delete and tap Ok.
   NOTE: After deleting a moment, the device action can no longer be triggered.

Creating an automation
An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs.

Follow the steps to create an automation:

1. On the Home page, tap the .

2. Go to Automation > + to create an automation.

3. Tap Edit name, enter the name of the automation (A) and tap Save.
   TIP: You can choose the cover image that best represents your automation by tapping . Tap Any condition is met to select any one of the condition type (B):

   • All conditions are met – The automation is triggered when all the conditions are met
   • Any condition is met – The automation is triggered when at least one condition is met

4. Tap Add Condition to open the slide-up menu. 20 DUG

5. In the Add Condition menu, you can do either or all of the following options (C):

   • When weather changes – Select the various weather settings
   • Schedule – Set the time and day
   • When device status changes – Select the device and it’s function
     Note: You can add one or more conditions using + . Tap When device status changes > Window/Door Sensor > Open.
     NOTE: : This is an example of an automation to switch on the Event Recording when the Window/Door is Open.

6. Tap Add task to open the slide-up menu.

7. In the Add task menu, you can do either or all of the following options (D):

   • Run the device – Select the devices that you want to be triggered
   • Moment or Automation – Select the moment which you want to trigger or select the automation that you want to enable or disable
   • Send notification – Turn on notification for the automation
   • Delay – Set the delay time
     NOTE: You can add one or more actions using + .

8. Tap Run the device > IP Camera Outdoor > Recording Mode DUG_
   Select Event Recording and tap Save. Tap on Effective period to set the time range for the automation. You can select any one of the following (E)

   • All-day – 24 hours
   • Daytime – From sunrise to sunset
   • Night – From sunset to sunrise
   • Custom – User defined time period
   • Once all the actions and conditions are set, tap Save.
     Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it

Editing an automation
To edit an automation:

1. On the Automation tab, locate the automation you want to edit and tap .
2. On the Edit page, you can tap each item (such as dimmer, shutter, delay, temperature, etc.) to change the settings.

TIP:

• You can add one or more actions using+ .
• To delete an existing condition or action, slide each item towards left and tap Delete.

Deleting an automation
To delete an automation:

1. On the Automation tab, locate the automation that you want to delete and then tap .
2. Tap Delete and tap Ok.
   NOTE: After deleting an automation, the device action can no longer be triggered.

LED indications

LED is Solid red

| Device is initiated successfully.
LED blinks red

| Device is in reset mode.

Device is ready for pairing

LED is Solid blue

| Device is initiating.

The connection is successful.

LED blinks blue

| Device is pairing to the network.

The device is offline.

Troubleshooting

press the reset push button for 5 seconds to reset the device.

The device does not respond.| Wrong Wi-Fi credentials are entered during the pairing process.

NOTE: You must log into 2.4 GHz network.

Technical Data

Power supply : IP20 Connector : IP20

Cable length| IP Camera to connector : 0.6 m

Power supply to connector : 1.5 m

Operating frequency| 2405 – 2480 MHz
Max. radio-frequency power transmitted| < 100 mW
Wi-Fi® standard| IEEE 802.11 b/g/n 2.4 GHz
Wi-Fi® security| WPA-PSK/WPA2–PSK
Channel bandwidth| Support 20/40 MHz
Data security| AES128
Resolution| 1080p
Wide angle lens| 103° horizontally

54° vertically

Night vision IR range| 10 m
Local storage support| Micro SD card, max. 128 GB

SDHC and SDXC type micro-SD cards with FAT32 format are supported

Compliance

Compliance information for Green Premium products
Find and download comprehensive information about Green Premium products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP) and End-of-Life instructions (EOLI).

General information about Green Premium products
Click the link below to read about Schneider Electric’s Green Premium product strategy.
https://www.schneider-electric.com/en/work/support/green-premium/

Find compliance information for a Green Premium product
Click the link below to search for a product’s compliance information (RoHS, REACH, PEP and EOLI).
NOTE: You will need the product reference number or product range to perform the search.
https://www.reach.schneider- electric.com/CheckProduct.aspx?cskey=ot7n66yt63o1xblflyfj

Trademarks
This guide makes reference to system and brand names that are trademarks of their relevant owners.

• Zigbee® is a registered trademark of the Connectivity Standards Alliance.
• Apple® and App Store® are brand names or registered trademarks of Apple Inc.
• Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.

Other brands and registered trademarks are the property of their respective owners.

Schneider Electric (NZ) Ltd
Building 6
Level 2. 60 Highbrook Drive, East Tamaki, Auckland 2013
New Zealand
Customer Care: 13 73 28
www.pdl.co.nz

As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.

© 2022 – Schneider Electric. All rights reserved.
DUG_IPC_Outdoor_PDL–01

References

• download.schneider-electric.com/files?p_Doc_Ref=CLP_PDL_724419_HW

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