CARRO CES363V2L-FM 36 Inch 3 Blade Low Profile Ceiling Fan Instruction Manual

: June 10, 2024
: CARRO

CARRO CES363V2L-FM 36 Inch 3 Blade Low Profile Ceiling Fan

INSTALLATION INSTRUCTIONS

MANUFACTURING QUALITY CEILING FANS SINCE FOREVER.

Important: Please read and save these instructions before installation

Basic Product Specifications

U.S. Patent Nos.: 10,511,206 and 11,296,561. Other Patent(s) Pending.

Questions
Have questions about our products? Contact us and talk to our helpful tech support team.

Technical Support

Business Hours: Monday – Friday (Holidays observed). 9:00 am to 5:30 pm PST. Tel: 888-253-2374

Live Smarter
This Carro Smart Ceiling Fan is :

Connect to the CARRO Home App for fine-tuned control options

The Carro Home App conveniently connects to existing smart devices for full smart home integration.

Before you begin installing the fan, shut power off at the circuit breaker of the fuse box.
Make sure that all electrical connections are in accordance with National Electrical Code, ANSI/NFPA 70 and local codes. Hire a licensed electrician if you are unfamiliar with installing electrical wiring.
Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 2.1 m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.
The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less”.
Before and after you install the fan, make sure that all mounting components are secured to prevent the fan from falling.
Do not insert anything into the fan blades while the fan is operating.
To change the direction of the rotation of the blades, the fan must be in operation mode.
All set screws must be checked and retightened where necessary before installation.
After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.
The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power supply. Conductor wiring identified as ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment- grounding conductor.
This device complies with part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This product is suitable for use in damp locations.
CAUTION: Read all instructions and safety information before installing your new fan. Review accompanying assembly diagrams.
WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked ”Acceptable for Fan Support of 15.9 kg (35 lbs) or less” and use mounting screws provided with the outlet box.
CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box
in conjunction with the lock washers.
WARNING: To reduce the risk of personal injury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.
CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing the light kit.
WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, non-dimmable, single gang, isolating wall control/switch.
WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solidstate speed control device.

NOTE: The important safeguards and instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring for and operating the unit.

CAUTION:The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.

Fan Diagram

Tools & Materials Required

Package Contents

Before installing, please check to make sure you have received all the necessary components for installation.

Installation

W ARNING: To avoid serious injury or death, turn off the power at the circuit breaker before installing the fan.

Disassemble the Lampshade

Take out the light assembly from the packaging box, and then remove the lampshade by rotating counterclockwise.

Fan Bucket

Install the Fan Bucket

Take the motor housing out of the box, use a screwdriver to loosen and remove the canopy screws and the mounting plate. Save the canopy screws for later use.
Pull out the control box and adapter out of the fan bucket, locate 6 bucket setscrews in the hardware pack, and secure the fan bucket to the motor housing with the screws. Make sure all screws are firmly tightened.
Put the control box and adapter together back into the fan bucket as shown in Fig 2.3.

Mounting Options

Install the Mounting Plate

You have two options for mounting plate installation. Pick which one works best for your location.

WARNING: Turn off the power from the breaker circuit first!

Note: For better fan performance, make sure the mounting plate is level.

Option 1: Fasten the mounting plate with the ST5x24 wood setscrews (included) when securing to the wooden ceiling beam or support structure with an approved electrical outlet box as shown in Fig 3.1.

Option 2: Use machine screws (provided with outlet box) and washers when securing to an existing ceiling fan-rated outlet box. If the mounting plate is installed at the outlet box, it should be installed on the outlet box with the screws that came with your outlet box itself. Pull the supply wires (the black, white and ground wires) out of the outlet box and through the hole in the mounting plate, and lay them to the side.

WARNING: DO NOT use the plastic outlet box. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less”.

Wiring

Hang the Fan
Carefully lift the fan-motor assembly. Hang the motor assembly on the hook of the mounting plate by utilizing one of the holes at the outer rim of the motor housing so that it is securely suspended.

Connect the Wiring

Connect the wire plug of the motor to the wire plug of the adapter and confirm the connection is secure. The Green/Yellow wire from mounting plate connects with the supply Ground wire using the wire nut. Connect the White wire of the Adapter to the supply White (Neutral) wire using a wire nut, connect the Black wire of the Adapter to the supply Black/Red (Hot/Live) wire using a wire nut. Then hide them and the adapter inside the motor housing. (Make sure all the wires are connected to the correct colors as shown in Fig 5.1) Attach the other end of safety rope to a safe place.

Securing the Fan

Secure the Fan

Reinstall two of the four canopy screws (located across from each other) that were removed in step 2 to the mounting plate, but DO NOT tighten them yet.
Using both hands, lift the fan body from the hook. While making sure the hook is not in the way of the adapter, align the two key slots in the top of the motor assembly with the two loosened screws on the mounting plate.
Push the fan motor assembly up and turn it counterclockwise to lock in the mounting plate. Tighten the two screws. Reinstall the other two canopy screws into the remaining two holes and tighten the four screws firmly.

WARNING: Falling fan hazard, make sure all screws are tightened to secure the fan motor assembly.

Fan Blades

Install the Fan Blades

Remove the blade screws from the motor head, align two blade holes with the screw holes of the motor head and fasten blades with the blade screws as shown in Fig 7.1.
Repeat for the remaining blades. The installation of the blades is shown in the Fig 7.2.

Light Kit

Install the Light Kit

Feed the light pin wire and safety rope through center hole of the light kit. Rotate the light kit clockwise to lock the inner thread inside the middle hole of the light kit with the outer thread of the motor shaft. After that, one of four slots in the middle hole of the light kit should be aligned with the slot of the motor shaft.
Insert the light pin wire plug into the light kit terminal block. Join the half slot of light kit and half slot of motor shaft by tightening the light kit screw.

Lampshade/Power on

Install the Lampshade

Rotate the lampshade clockwise and securely lock into the light kit pan as shown in Fig 9.1.

WARNING: To prevent SERIOUS INJURY or DEATH, make sure that lampshade is properly secured. Allow the lampshade to cool completely before removing.

Power On
At this time, the ceiling fan has been installed. Turn on the power supply from the breaker circuit of the main switch or the room where the ceiling fan is installed. After the power is on, observe whether the fan light is on.

Remote Control Instructions

Pair the Remote Control to Your Fan
Power on the fan and pair the remote to the fan within 1 min. To pair remote to fan, press and hold button for 3-5 secs to pair remote to the fan. Successful pairing will trigger the fan light off.

Remote Control Button Definitions

Turns the fan off.
Switches between summer mode and winter mode.
- Summer mode – (Counter-clockwise) A downward airflow creates a cooling effect.
- Winter mode – (Clockwise ) An upward airflow moves warm air away from the ceiling area and redistributes it around the living space.
Turns the fan on and decreases fan speed.
Turns the fan on and Increases fan speed.
- Nature Switches the fan speed between nature mode and normal mode. Simulates a natural breeze, gentle enough not to disturb while you sleep.
Turns the lights on or off and RF pairing.
Note: Power on the fan and pair the remote to the fan within 1 min. To pair remote to fan, press and hold button for 3-5 secs to pair remote to the fan. Successful pairing will trigger the fan light off.
Switches between warm light and cool light. WIFI Troubleshooting.
Note: Press/hold button for 5 sec. The fan will switch to AP Mode, then select AP Mode on APP, follow the APP control instructions and enable fan Wi- Fi.
Press/Hold button to decrease the light intensity.
Press/Hold to button to increase the light intensity.
WARNING: Do not expose the remote control to direct contact with water.

Connecting to the Carro Home App

First download the free Carro Home App from the App Store or Google Play or scan the QR Code below.
Note: This ceiling fan needs to use 2.4Ghz WIFI to work when connecting the device, and after connecting, it can use the 5Ghz or 2.4Ghz.
Open the Carro Home App to create your account. The account with “Carro Home” can be registered through E-mail or Mobile phone.
Connect the device to the Carro Home App (Four ways to connect) :

Bluetooth Connect (WIFI & Bluetooth On)

Press “+” button into the device list, then a window will pop up to show you some devices can be connected.
Click “Go to add” (If you click “Do not add” by mistake, please see “Do not add” steps).
Choose the device.
Connect to your home WIFI, then back to the app and wait for connecting.

“Do not add” steps:

Select “Electrical” (smart switch) or ”.Air Circulation” (smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
Connect to your home WIFI and tap “Next” to wait for connection.

Auto Scan (WIFI & Bluetooth On)

Press “+” button into the device list.
Tap “Auto Scan” on the top.
Wait for the device to appear and tap “Next”.
Press “+” button to add device.
Connect to your home WIFI.
Wait for connection.

WIFI Connect-EZ Mode (WIFI On & Bluetooth Off)

Press “+” button to select “Electrical” (smart switch) or ”.Air Circulation” (smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
Connect to your home WIFI (Only for 2.4Ghz).
EZ Mode is set as default,just tap “Next” button to wait for the connection to complete.

WIFI Connect-AP Mode (WIFI On & Bluetooth Off)

Smart ceiling fan: Press and hold the WIFI button on the remote for 5 seconds for AP Mode. Smart switch: Press and hold the “OFF” button for 10 seconds till the indicator light blinks slowly to enter into AP Mode.
Press “+” button to select “Electrical” (smart switch) or ”.Air Circulation” (smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
Connect to your home WIFI (Only for 2.4 GHz).
Choose AP Mode.
Press “Next” button to go to connect the fan’s WIFI signal.
Choose the fan’s WI Fl signal “CarroHome-XXXX” then go back to the app.
Wait for the connection.

Connecting to Smart Devices

Connect the device to Alexa:
- Make sure you have connected the device to the app and it is working normally.
- Open Alexa app, go to the skill to search “Carro Home” skill.
- Link the skill, log in with your Carro Home App account and password, then authorize and connect with Carro Home App.
- Then Alexa will find the device automatically.
Connect the device to the Google Home:
- Make sure you have connected the device to the app and it is working normally.
- Open the Google Home app, Set up a device, choose ”Works with Google”.
- Search “Carro Home”, log in with your Carro Home App account and password, then authorize and connect with Carro Home App.
- Then the Google Assistant will find the device automatically.
Connect the device to the Siri shortcuts:
- Make sure you have connected the device to the app and it is working normally.
- Tap “Smart” on the main menu.
- Tap “+” button.
- Tap “launch Tap To Run”.
- Tap “Run the device”.
- Choose the device you want to control by Siri.
- Select the function you want to control by Siri.
- Then save it.
- Add to Siri, choose the scene you just made, Add to Siri.
- Enter the sentence you want to say to make the device works, Add to Siri.

Troubleshooting

Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance, and troubleshooting information, please contact our customer service center.

Care & Cleaning

Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure. Because of the fan’s natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.
Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration or tarnishing.
(Optional) Apply a light coat of furniture polish to the wood blades.
(Optional) Cover small scratches with a light application of shoe polish.

DO NOT:

Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.

WARNING: Power off the fan before performing maintenance or cleaning the fan.

FCC Statement

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.