CARRO HS525E2 LED Indoor Outdoor Black DC Motor Smart Ceiling Fan Instruction Manual

CARRO HS525E2 LED Indoor Outdoor Black DC Motor Smart Ceiling Fan Instruction Manual

SAFETY  PRECAUTIONS

• Before you begin installing the fan, shut power off at the circuit breaker of the fuse
• Make sure that all electrical connections are in accordance with National Electrical Code, ANSI/NFPA 70 and local Hire a licensed electrician if you are unfamiliar with installing electrical wiring.
• I’•1ake sure the installation site you choose allows the fan blades to rotate without any Allow a minimum clearance of 2.1 m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.
• The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 1 9 kg (35 lbs) or less”.
• Before and after you install the fan, make sure that all mounting components are secred to prevent the fan from falling.
• Do not insert anything into the fan blades while the fan is
• To change the direction of the rotation of the blades, the fan must be in operation
• All set screws must be checked and retightened where necessary before
• After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet
• The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power Conductor wiring identified as ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment- grounding conductor.
• This device complies with part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• This product is suitable for use in damp.

SAFETY PRECAUTIONS

• CAUTION: Read all instructions and safety information before installing your new Review accompanying assembly diagrams.

• WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less” and use mounting screws provided with the outlet

• WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid- state speed control

• CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box in conjunction with the lock
  NOTE: The important safeguards and instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring for and operating the unit.

• WARNING: To reduce the risk of personal injury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan

• CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing the light

• WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, non-dimmable, single gang, isolating wall control/switch.

• CAUTION:The light source is designed for this specific application and can overheat if serviced by untrained If any servicing is required, the product should be returned to an authorized service facility for examination or repai

Fan Diagram

Tools & Materials Required

WRENCH

SCREWDRIVER

LADDER

Package Contents

Installation

WARNING: To avoid serious injury or death, turn off the power at the circuit breaker before installing the fan

1. Disassemble the Light Set
   Take the light set out of the box and turn the lampshade counterclockwise to disassemble it as shown in Fig 1.1, and then remove the LED light kit out of the light kit pan directly as light kit is fixed by magnetic
   The light set after disassembly is shown in Fig 1.2
   

Installation: Light Kit Pan & Light Kit

Install the Light Kit Pan & Light Kit

• Remove three screws from the the light kit plate of the motor
• Feed the light pin wire and safety rope through center hole of the light kit Attach the light kit pan to the light kit plate of the motor housing. Reinstall the screws that were removed. NIake sure all the screws are firmly tightened.
• Allow the light pin wire and safety rope to come through the light kit. Reinstall the light kit. The light kit is magnetically attracted to the pan with the help of magnets. Insert the light wire connector plug to the light kit terminal block

1.  Install the Fan Blades
Locate 15 blade attachment screws in the hardware Secure each blade to the blade bracket using blade screws as shown in Fig 3.1.

Fig 3.2 is the schematic diagram of the installed fan blade bracket. Repeat these steps for the remaining blades. Make sure all the screws are firmly tightened

Install the Blade Brackets

Fix the prepared blade bracket to the motor housing with the blade bracket screws as shown in Fig 1.

Five blade brackets installed

Install the Fan Bucket
Use a screwdriver to loosen and remove the canopy screws and the mounting Save the canopy screws for later use.
Pull out the control box and adapter out of the fan bucket, locate 6 bucket setscrews in the hardware pack, and secure the fan bucket to the motor housing with the screws. Make sure all screws are firmly
Put the control box and adapter together back into the fan bucket as shown in Fig 3.

Installation: Mounting Options

InstaII the Mounting Plate

You have two options for mounting plate installation. Pick which one works best for your location.

WARNING: Turn off the power from the breaker circuit first!

Note: For better fan performance, make sure the mounting plate is level.

Option 1: Fasten the mounting plate with the wood setscrews (included) when securing to the wooden ceiling beam or support structure with an approved electrical outlet box as shown in Fig 6.1.

Option 2: Use machine screws (provided with outlet box) and washers when securing to an existing ceiling fan-rated outlet box. If the mounting plate is installed at the outlet box, it should be installed on the outlet box with the screws that came with your outlet box itself. Pull the supply wires (the black, white and ground wires) out of the outlet box and through the hole in the mounting plate and lay them to the side.

WARNING: DO NOT use the plastic outlet box. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less“.

Wiring

Hang the Fan
Carefully lift the fan-motor assembly. Hang the motor assembly on the hook of the mounting plate by utilizing one of the holes at the outer rim of the motor housing so that it is securely suspended.

Connect the Wiring
Connect the wire plug of the motor to the wire plug of the adapter and confirm the connection is secure.  The Green/Yellow wire from mounting plate connects with the supply Ground wire using the wire nut. Connect the White wire of the Adapter to the supply White (Neutral) wire using a wire nut, connect the Black wire of the Adapter to the supply Black/Red (Hot/Live) wire using a wire nut. Then hide them and the adapter inside the motor housing. (Make sure all the wires are connected to the correct colors as shown in Fig 8.1) Attach the other end of safety rope to a safe place.

Securing The Fan ****

Secure the Fan
Reinstall two of the four canopy screws (located across from each other) that were removed in step 5 to the mounting plate, but DO NOT tighten them
Using both hands, lift the fan body from the hook. While making sure the hook is not in the way of the adapter, align the two key slots in the top of the motor assembly with the two loosened screws on the mounting
Push the fan motor assembly up and turn it counterclockwise to lock in the mounting Tighten the two screws. Reinstall the other two canopy screws into the remaining two holes and tighten the four screws firmly.

WARNING: Falling fan hazard, make sure all screws are tightened to secure the fan motor assembly.

Connecting to the Carro Home App

1. First download the free Carro Home App from the App Store or Google Play or scan the QR Code
   Note: This ceiling fan needs to use 2.4Ghz WIFI to work when connecting the device, and after connecting, it can use the 5Ghz or 2.4Ghz.

2. Open the Carro Home App to create your The account with “Carro Home” can be registered through E-mail or Mobile phone.

3. Connect the device to the Carro Home App (Four ways to connect)

@Bluetooth Connect (WIFI & Bluetooth On)

1. Press “+” button into the device list, then a window will pop up to show you some devices can be

2. Click “Go to add” (If you click “Do not add” by mistake, please see “Do not add” steps).

3. Choose the

4. Connect to your home WIFI, then back to the app and wait for “Do not add” steps:

5. Select “Electrical” (smart switch) or “Air Circulation” (smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap

6. Connect to your home WIFI and tap “Next” to wait for

Connecting to Smart Devices

1. Connect the device to the Alexa:

2. Make sure you have connected the device to the app and it is working

3. Open Alexa app, go to the skill to search “Carro Home”

4. Link the skill, log in with your Carro Home App account and password, then authorize and connect with Carro Home

5. Then the Alexa will find the device

6. Connect the device to the Google Home:

7. Make sure you have connected the device to the app and it is working

8. Open Google Home app, Set up a device, choose “Works with Google”.

9. Search “Carro Home”, log in with your Carro Home App account and password, then authorize and connect with Carro Home

10. Then the Google Assistant will find the device

11. Connect the device to the Siri shortcuts:

12. I take sure you have connected the device to the app and it is working

13. Tap “Smart” on the main

14. Tap “+”

15. Tap “launch Tap To Run”.

16. Tap “Run the device”.

17. Choose the device you want to control by

18. Select the function you want to control by

19. Then save

20. Add to Siri, choose the scene you just made, Add to

21. Enter the sentence you want to say to make the device works, Add to Siri.

Troubleshooting

Fan not spinning

| @ Make sure the fan is getting power @ Check your circuit breaker or fuse panel and wall switch for functionality. @ Check to make sure the fan wires are correctly connected to the house wires. @ Remote control must be paired with the fan within 1 minute afterconnecting the fan to the electricity. @ If you have paired the app but the fan still does not work (light and fan both didn’t work) or couldn’t pair the app to the fan, try to reset the fan: to reset the fan, cut the power for 10 minutes, then turn the power on and press the pairing button               on the remote for 3-5 seconds until the fan light turns off, then pair the Carro Home App again. @ Use a multi-meter and test the adapter wiring harness to seeif there is any electrical output. @ All the pin wiring on the circuit board must be inserted tight and in the correct position. @ Remote needs to be paired with the fan first. @ f’1ake sure the fan blades spin freely. @ If you’re using a wall control, check the power to the breaker from your control and try working your ceiling fan manually. (Normal switch only for the fan power on/off}
Fan light not working| @ I take sure LED wires are connected to the circuit board. @ I take sure the whole fan is powered.

Thefan is noisy and wobbling

| @ Check if the blade screws are NOT rubbing against any pan of the motor housing.O Check the pin wires are NOT connected against any moving parts. @ Check the down fan cup is NOT hitting the motor @ Confirm the canopy is NOT touching the ceiling while the fan is in operation. @ Check the down rod is NOT slanted. @ Tighten any loose screws on the light kit, fan blades, motor coupling, down rod, brackets and mounting hardware. O Confirm the hanger ball is firmly seated in the mounting bracket. @ The ceiling beam must meet the minimum tensile test strength of 30KG for installation. @ Make sure the blades and brackets are NOT bent or deformed. @ Verify the wire connections are not rattling against each other OfiVerify the fan blades are not cracked. If the fan blades are cracked, replace the damaged blades with a new blade set from the same brand as your ceiling fan to ensure compatibility. Confirm the light kit is NOT slanting and hittingthe motor

Unable to pair remote and app

| @ Check if the wires are connected in the correct position or not. @ Check the batteries in the remote. @ Disconnect the power for 10 minutes, reconnect the power and pair the remote with the fan immediately, within 1 minute. Also try pairing the app to reconnect.@ The WiFi must be 2.4Ghz, incompatible with 5Ghz WiFi or combined with 5Ghz. @ App must be the newest version. @ Connect with correct app “Carro Home”.
Fan or light turning on or off by themselves| @ Confirm the circuit breaker is not malfunctioning. @ Verify the wire connections are not frayed. Oa Check the app is not set to a timer or schedule. @ Cut the fan power for 10 minutes then power on again. @ All the pin wiring on the circuit board must be inserted tight and in the correct position.

Care & Cleaning

Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure. Because of the fan’s natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.

1. Clean your fan Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration or tarnishing.
2. (Optional) Apply a light coat of furniture polish to the wood
3. (Optional)Cover small scratches with a light application of shoe

DO NOT:

1. Use water when Water could damage the motor, or the wood, or possibly cause an electrical shock.
2. Apply oil to your fan or The motor has permanently lubricated sealed ball bearings.
   WARNING: Power off the fan before performing maintenance or cleaning the fan.

FCC Statement

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

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