HAYWARD W3SP3210EE TriStar Pump Series and HCP Commercial Owner’s Manual

HAYWARD W3SP3210EE TriStar Pump Series and HCP Commercial

Product Information

The TriStar Pump Series is a high-performance and high-efficiency pump that can replace most existing pumps with a lower horsepower rating. It requires at least 2 plumbing minimum and is designed for use on permanently installed swimming pools. It is intended for use with Hayward Genuine Replacement Parts only to ensure warranty validity.
The product is manufactured by Hayward Pool Products Canada Inc., located at 2880 Plymouth Drive, Oakville, ON L6H 5R4. For product inquiries or support, customers can call 1.888.238.7665 or visit Haywardpool.ca.

It is important to note that this product should be installed and serviced only by a qualified professional, and all electrical installations noted in the manual must be completed by a licensed electrician. Failure to read and follow all instructions could result in serious injury.

Product Usage Instructions

1. Before installing or servicing the TriStar Pump Series, turn off the power supply.
2. Ensure that the product is installed and serviced only by a qualified professional and all electrical installations are completed by a licensed electrician.
3. Use Hayward Genuine Replacement Parts only to ensure warranty validity.
4. Position components such as the filtration system, pumps, and heaters to prevent children from using them as means of access to the pool.
5. Inspect all components frequently and replace them at least every ten years or if found to be damaged, broken, cracked, missing, or not securely attached.
6. Do not permit children to use or climb on the product and closely supervise them at all times.
7. To reduce the risk of electrical shock, do not use an extension cord to connect the unit to electric supply. Provide a properly located outlet and ensure all electrical wiring is in conformance with applicable local and national codes and regulations. Before working on the pump or motor, disconnect motor wiring.

TriStar Pump Series & HCP Commercial Series

The Hayward TriStar Pump is Specifically Engineered for the demanding requirements of today’s in-ground swimming pool/spa that is equipped with large capacity filters, heaters, and pool cleaning equipment. The TriStar is a self-priming pump that incorporates an improved seal and impeller design that will provide many years of efficient, dependable, corrosion-free service. The advanced design provides superior performance while reducing maintenance requirements.
NOTE – To prevent potential injury and to avoid unnecessary service calls, read this manual carefully and completely

IMPORTANT – READ CAREFULLY

NOTE – The TriStar is a high performance, high efficiency pump. When replacing most existing pumps, you can use a TriStar pump with a lower horsepower rating than the existing pump. Required: 2” Plumbing minimum

SAVE THIS INSTRUCTION MANUAL

• WARNING — This product should be installed and serviced only by a qualified professional.
• CAUTION — A Licensed electrician MUST complete, in full, all electrical installations noted in this manual

Use of non-Hayward replacement parts voids warranty

ATTENTION INSTALLER – THIS MANUAL CONTAINS IMPORTANT INFORMATION ABOUT THE INSTALLATION, OPERATION, AND SAFE USE OF THIS PUMP THAT MUST BE FURNISHED TO THE END USER OF THIS PRODUCT. FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY
WARNING – Read and follow all instructions in this owner’s manual and on the equipment. Failure to follow instructions can cause severe injury and/or death.

IMPORTANT SAFETY INSTRUCTIONS

Before installing or servicing this electrical equipment, turn power supply OFF.

Basic safety percautions should always be followed, including the following: Failure to follow instructions may result in injury.
This is the safety-alert symbol. When you see this symbol on your pump or in this manual, look for one of the following signal words and be alert to the potential for personal injury.

• DANGER warns about hazards that will cause serious potential injury, death or major property damage and if ignored presents an imminent hazard.
• WARNING warns about hazards that could cause serious personal injury, death or major property damage and if ignored presents a potential hazard.
• CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property damage and if ignored presents a potential hazard. It can also make consumers aware of actions that are unpredictable and unsafe.

The NOTICE label indicated special instructions that are important but not related to hazards.

• WARNING – To reduce risk of injury, do not permit children to use or climb on this product. Closely supervise children at all times. Components such as the filtration system, pumps, and heaters must be positioned to prevent children from using them as means of access to the pool.
• CAUTION – This pump is intended for use on permanently installed swimming pools and may also be used with hot tubs and spas if so marked. Do NOT use with storable pools. A permanently installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity. Though this product is designed for outdoor use, it is strongly advised to protect the electrical components from the weather. Select a well-drained area, one that will not flood when it rains. It requires free circulation of air for cooling. Do not install in a damp or non-ventilated location. If installed within an outer enclosure or beneath a skirt of a hot tub or spa, adequate ventilation and free circulation of air must be provided to prevent overheating of the motor.
• WARNING – Pool and spa components have a finite life. All components should be inspected frequently and replaced at least every ten years, or if found to be damaged, broken, cracked, missing, or not securely attached.
• WARNING – Risk of Electrical Shock. It is required that licensed electricians do all the electrical wiring. Hazardous voltage. Can shock, burn, or cause death. To reduce the risk of electrical shock, do NOT use an extension cord to connect unit to electric supply. Provide properly located outlet. All electrical wiring MUST be in conformance with applicable local and national codes and regulations. Before working on pump or motor, disconnect motor wiring.
• WARNING – To reduce the risk of electrical shock replace damaged cord immediately. Do NOT bury cord. Locate cord to prevent abuse from lawn mowers, hedge trimmers and other equipment.
• WARNING – Connect only to a grounding type receptacle protected by a Ground Fault Circuit Interrupter (GFCI). Contact a licensed electrician if you cannot verify that the receptacle is protected by a GFCI.
• WARNING – Failure to bond pump to pool structure will increase risk of electrocution and could result in injury or death. To reduce the risk of electrical shock, see installation instructions and consult a professional electrician on how to bond pump. Also, contact a licensed electrician for information on local electrical codes for bonding requirements.

Use a solid copper conductor, size 6 or larger. Run continuous wire from external bonding lug to reinforcing rod or mesh. Connect a No. 6 AWG solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of swimming pool, spa, or hot tub, and to all the electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.

• IMPORTANT – Reference Canadian Electrical Codes for all wiring standards including, but not limited to grounding, bonding and other general wiring procedures.
• WARNING – Suction Entrapment Hazard. Suction in suction outlets and/or suction outlet covers which are damaged, broken, cracked, missing, or unsecured cause sever injury and/or death due to the following entrapment hazards:
• Hair Entrapment – Hair can become entangled in suction outlet cover.
• Limb Entrapment – A limb inserted into an opening of a section outlet sump or suction outlet cover that is damaged, broken, cracked, missing, or not securely attached can result in a medical bind or swelling of the limb.
• Body Suction Entrapment – A differential pressure applied to a large portion of the body or limbs can result in an entrapment.
• Evisceration/Disembowelment – A negative pressure applied directly to the intestines through an unprotected suction outlet sump or suction outlet cover which is damaged, broken, cracked, missing, or unsecured can result in evisceration/disembowelment.

Mechanical Entrapment

There is potential for jewelry, swimsuits, hair decorations, fingers, toes, or knuckles to be caught in an opening of a suction outlet cover resulting in mechanical entrapment

WARNING – To Reduce the risk of Entrapment Hazards:

• When outlets are small enough to be blocked by a person, a minimum of two functioning suction outlets per pump must be installed. Suction outlets in the same place (i.e. floor or wall), must be installed a minimum of three feet (3’) [0.91 meter] apart, as measured from near point to near point.
• Dual suction fittings shall be placed in such locations and distanced to avoid “dual blockage” by a user.
• Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.
• The maximum system flow rate shall not exceed the values shown in the “Pipe Sizing Chart” found at the bottom of page 4 of this manual
• Never use pool or spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached.
• Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.
• In addition to two or more suction outlets per pump installed in accordance with the latest IAF (formerly NSPI) standards and CPSC guidelines, follow all national, state, and local codes applicable.
• Installation of a vacuum release or vent system, which relieves entrapping suction, is recommended

Product Specifications

Installation Instructions

WARNING – This product should be installed and serviced only by a qualified professional.

Pump Location

• Locate the pump as close to the pool as practical and run suction lines as direct as possible to reduce friction loss. Suction lines should have continuous slope upwards from lowest point in line. Joints must be tight (but not over-tightened). The suction line diameter must equal or be larger than the discharge diameter.
• Though the pump is designed for outdoor use, it is strongly advised to protect the electrical components from the weather. Select a well-drained area, one that will not flood when it rains. Do NOT install the pump in a damp or non-ventilated location. Keep the motor clean. Pump motors require free circulation from air for cooling

Pump Mounting

Install pump on a firm, level base or pad to meet all local and national codes. Fasten the pump to base or pad with screws or bolts to further reduce vibration and stress on pipe or hose joints. The base MUST be solid, level, rigid, and vibration free.

Pump mount must:

• Allow pump inlet height to be as close to water level as possible.
• Allow use of short, direct suction pipe (to reduce friction losses).
• Allow for gate valves in suction and discharge piping.
• Be protected from excess moisture and flooding.
• Allow adequate access for servicing pump and piping.

Pipe Sizing Chart

Pipe Size [mm]| Flow Rate GPM [LPM]| Suction Pipe Length | Pipe Size [mm]| Flow Rate GPM [LPM]| Suction Pipe Length | Pipe Size [mm]| Flow Rate GPM [LPM]| Suction Pipe Length *
1” [32]| 20 [75]| 5”| 1 ½” [50]| 45 [170]| 7 ½”| 2 ½” [75]| 110 [415]| 12 ½”
1 ¼” [40]| 30 [110]| 6 ¼”| 2” [63]| 80 [300]| 10”| 3” [90]| 160 [600]| 15”

NOTE – It is recommended that a minimum length of piping, equivalent to 10 pipe diameters, be used between the pump suction inlet and any plumbing fittings.
WARNING – Hazardous Pressure. Pumps, filters, and other equipment/components of a swimming pool filtration system operate under pressure. Incorrectly installed and/or improperly tested filtration equipment and/or components may fail resulting in injury and/or property damage.

Plumbing

Use Teflon tape to seal threaded connections on molded plastic components. All plastic fittings must be new or thoroughly cleaned before use. NOTE – Do NOT use Plumber’s Pipe Dope as it may cause cracking to the plastic components. When applying Teflon tape to plastic threads, wrap the entire threaded portion of the male fitting with one to two layers of tape. Wind the tape clockwise as you face the open end of the fitting, beginning at the end of the fitting. The pump suction and outlet ports have molded-in thread stops. Do NOT attempt to force hose connector fitting past this stop. It is only necessary to tighten fittings enough to prevent leakage. Tighten fitting by hand and then use a tool to engage fitting an additional 1 ½ turns. Use care when using Teflon tape as friction is reduced considerable; do NOT over-tighten fitting or you may cause damage. If leaks occur, remove connector, clean off old Teflon tape, re-wrap with one or two additional layers of Teflon tape, and re-install connector

Fittings

Fittings restrict flow. For better efficiency, use the fewest possible fittings (but at least two suction outlets). Avoid fittings that could cause an air trap. Pool and spa fittings MUST conform to the International Association of Plumping and Mechanical Officials (IAPMO) standards. Use a non- entrapping suction fitting in pool (multiple drains) or double suction (skimmer and main drain).

Electrical

• WARNING – Ground and bond motor before connecting to electrical power supply. Failure to ground and bond pump motor can cause serious or fatal electrical shock hazard.
• WARNING – Do NOT ground to a gas supply line.
• WARNING – To avoid dangerous or fatal electrical shock, turn OFF power to motor before working on electrical connections.
• WARNING – Ground Fault Circuit Interrupter (GFCI) tripping indicates electrical problem. If GFCI trips and wont reset, consult electrician to inspect and repair electrical system.
• WARNING – Fire Hazard. Match supply voltage to motor nameplate voltage

Insure that the electrical supply available agrees with the motor’s voltage, phase, and cycle, and that the wire size is adequate for the H.P. (KW) rating and distance from the power source. NOTE – All electrical wiring MUST be performed by a licensed electrician, and MUST conform to local codes and Canadian Electrical Code regulations. Use copper conductors only.

Motor Specifications

| Motor Brake H or power| M otor Rated H or power| Motor Electr ic V /A| Wire Size / Br eaker
---|---|---|---|---
Full Rate Pumps| H P (kW )| H P (kW )| V oltage| Amps| AW G| Amps
1.13 (0.84)| 0.50 (0.37)| 208 – 230 / 115| 5.3 – 4.9 / 9.8| 14| 10 / 15
1.39 (1.04)| 0.75 (0.56)| 208 – 230 / 115| 7.0 – 6.2 / 12.4| 14| 10 / 15
1.85 (1.38)| 1.00 (0.75)| 208 – 230 / 115| 8.5 – 7.4 / 14.8| 14 / 12| 15 / 20
2.40 (1.79)| 1.50 (1.12)| 208 – 230 / 115| 11.2 – 10.2 / 20.4| 14 / 10| 15 / 30
2.70 (2.01)| 2.00 (1.49)| 208 – 230| 11.8 – 11.0| 14| 15
3.60 (2.69)| 3.00 (2.24)| 208 – 230| 16.0 – 14.8| 12| 20
3.60 (2.69) | 3.00 (2.24) | 208 – 230 / 460 | 9.6 – 9.4 / 4.7 | 14 | 15 / 10
1.85 / 0.22 (1.38 / 0.16)| 1.00 / 0.12 (0.75 / 0.09)| 208 – 230| 8.6 – 8.2 ¹| 14| 15
2.40 / 0.28 (1.79 / 0.21)| 1.50 / 0.18 (1.12 / 0.13)| 208 – 230| 11.4 – 10.4 ²| 14| 15
2.70 / 0.33 (2.01 / 0.25)| 2.00 / 0.25 (1.49 / 0.19)| 208 – 230| 12.4 – 11.2 ³| 14| 15
Max Rate Pumps| 0.94 (0.70)| 0.75 (0.56)| | 5.4 / 10.8| 14| 10 / 15
1.25 (0.93)| 1.00 (0.75)| 230 / 115| 7.0 / 14.0| 14| 10 / 15
1.65 (1.23)| 1.50 (1.12)| 230 / 115| 7.7 / 15.4| 14 / 12| 10 / 20
2.20 (1.64)| 2.00 (1.49)| 230 / 115| 10.8 / 21.6| 14 / 10| 15 / 30
2.60 (1.94)| 2.50 (1.86)| 230| 11.5| 14| 15
3.45 (2.57)| 3.00 (2.24)| 230| 13.5| 14| 15
1.85 / 0.22 (1.38 / 0.16)| 1.50 / 0.18 (1.12 / 0.13)| 208 – 230| 8.6 – 8.2 ¹| 14| 15
2.40 / 0.28 (1.79 / 0.21)| 2.00 / 0.25 (1.49 / 0.19)| 208 – 230| 11.4 – 10.4 ²| 14| 15
2.70 / 0.33 (2.01 / 0.25)| 2.50 / 0.31 (1.86 / 0.23)| 208 – 230| 12.4 – 11.2 ³| 14| 15

Low Speed Amps: (¹ 2.8 – 3.0) (² 3.2 – 3.4) (³ 3.8 – 4.1)
Three-Phase (3Φ) Pump – motor starter required

Voltage

The voltage at the motor MUST NOT be more than 10% above or below the motor name place rated voltage, or the motor may overheat, causing overload tripping and reduced component life. If the voltage is less than 90% or more than 110% of the rated voltage when the motor is running at full load, consult the power company.

Grounding and Bonding

• Install, ground, bond, and wire motor is accordance with local or Canadian Electrical Code requirements. Permanently ground motor. Use the green ground terminal provided under a motor canopy or access place; use the size and type of wire required by the code. Connect a motor ground terminal to the electrical service ground.
• Bond motor to the pool structure. Bonding will connect all metal parts within and around the pool with a continuous wire. Bonding reduces the risk of current passing between bonded metal objects, which could potentially cause electrical shock if grounded or shorted. Reference Canadian Electrical
• Codes for all wiring standards including, but not limited to, grounding, bonding and general wiring procedures. Use a solid copper conductor, size 6 or larger. Run a wire from the external bonding lug to the reinforcing rod or mesh. Connect a No. 6 AWG solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of the swimming pool, spa, or hot tub, and to all electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.

Wiring

WARNING – All wiring must be done by a licensed electrician

Pump MUST be permanently connected to circuit. If other lights or appliances are also on the same circuit, be sure to add their amp loads before calculating wire and circuit breaker sizes. Use the load circuit breaker as the Master On-Off switch, Install a Ground Fault Circuit Interrupter (GFCI) in circuit; it will sense a short-circuit to ground and disconnect power before it becomes dangerous to pool users. For the size of GFCI required and test procedures for GFCI, see manufacturer’s instructions. In case of a power outage, check GFCI for tripping, which will prevent normal pump operation. Reset if necessary.

3 Phase Motor Specifications

575V, 3Ph|

Model #

| Motor Break HorsePower HP (kW)| Motor Rated Horsepower HP (kW)| Service Factor| Motor Electric V/A|

PH

---|---|---|---|---|---|---
Voltage| Amps
HCP3205C| 1.0 (0.75)| 0.5 (0.37)| 2.0| 575| 1.15| 3
HCP3207C| 1.39 (1.04)| 0.75 (0.56)| 1.85| 575| 1.8| 3
HCP3210C| 1.9 (1.42)| 1 (0.75)| 1.9| 575| 2| 3
HCP3215C| 2.4 (1.79)| 1.5 (1.12)| 1.6| 575| 2.9| 3
HCP3220C| 2.8 (2.09)| 2 (1.49)| 1.4| 575| 3.1| 3
HCP3230C| 3.6 (2.68)| 3 (2.24)| 1.2| 575| 4.2| 3
HCP3250C| 5 (3.73)| 5 (3.73)| 1.0| 575| 5.2| 3
| Model #| Motor Break HorsePower| Motor Rated Horsepower| Service Factor| Motor Electric V/A| | PH
---|---|---|---|---|---|---|---
208-230/460 V, 3PH| | HP ( kW)| HP (kW)| | Voltage| Amps|
HCP320563| 1.0 ( 0.75)| 0.5 (0.37)| 1.98| 208-230/460| 3.8-3.6/1.8| 3
HCP320763| 1.39 ( 1.04)| 0.75 (0.56)| 1.85| 208-230/460| 5.0-4.6/2.3| 3
HCP321063| 1.9 ( 1.42)| 1 (0.75)| 1.9| 208-230/460| 6.4-5.8/2.9| 3
HCP321563| 2.4 ( 1.79)| 1.5 ( 1.12)| 1.6| 208-230/460| 6.8-7.0/3.5| 3
HCP322063| 2.8 ( 2.09)| 2 ( 1.49)| 1.35| 208-230/460| 8.0-8.4/4.2| 3
HCP323063| 3.6 ( 2.68)| 3 ( 2.24)| 1.2| 208-230/460| 10.8-11.4/5.7| 3
HCP325063| 5 ( 3.73)| 5 ( 3.73)| 1.0| 208-230/460| 13.4-13.4/6.7| 3

Replacement Parts

Parts Diagram Parts Listing

Pump SKU Detail

575 VAC Commercial Pumps, 3 Phase

208-230/460 Commercial Pumps, 3 Phase

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

References

• Welcome to Hayward Canada

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