Zaptec Go Next Generation EV Charging Installation Guide

: June 10, 2024
: Zaptec

Zapotec Go Next Generation EV Charging

Product Information

Zapotec Go is a smart, small, and safe charger that can be used with any car. It is built on leading-edge Norwegian green tech and is designed to be simple on the outside and smart on the inside. The product comes with an installation manual, user manual, and the following items in the box:

1 x Zaptec Go charging station
4 x T20 screws
2 x T20 screws
2 x T20 screws
3 x Cable seals
1 x Cable clamp (for 12-18 mm cable diameter)
User Manual
Installation Manual

It is important to follow all safety instructions and procedures covered in the quick guide to avoid invalidating the guarantee and causing Zaptec Charger AS and direct partners to waive all liability and claims for compensation.

Product Usage Instructions

Before using or maintaining the product, read the safety instructions carefully and familiarize yourself with the equipment.
Install, repair, and maintain the product only with qualified personnel. Repairs must be carried out by Zaptec or a pre-approved workshop.
Follow all applicable local, regional, and national laws and regulations when installing, repairing, and maintaining the product.
Do not install or use a product which is damaged in any way. See the information in the chapter on Support and Repairs.
Use only approved cabling for the installation.
Do not insert foreign objects into the Type 2 socket.
Do not use high-pressure washers to clean the charger station.
Only use the product if specified and approved by the vehicle manufacturer or charger producer.
Refer to the guarantee at zaptec.com/guarantee or contact Zaptec support and request a copy.
Remove the front cover of the charging station.
Mount the charging station using the built-in spirit level and make sure it is straight and at the appropriate height (minimum of 0.9 m from the ground).
Connect the power cable by choosing between three entry options (top, back, and bottom) and punching out the hole.
Carefully pull the terminal cover downwards to remove it. Do not pull it towards you. The cover is much easier to remove if you gently press on the retaining tab (through the hole by the configuration switch) while pulling downwards.
The Zaptec Go needs an upstream circuit breaker and RCD Type A.
Secure the cable using the cable clamp and screws (max torque 3 Nm). Use the cable seals to make the installation water-resistant.
For electrical connection, connect all wires and firmly press down all levers as illustrated. When the wires are safely attached, replace the terminal cover and turn on the circuit breaker.

Note: If you are installing the charger on an IT grid, please check zendesk.zaptec.com for more information.

Zaptec Go works with any car

No matter what you drive or where you’re going, Zaptec Go is the surest way to power your journey. Built on leading edge Norwegian green tech, we’ve created a charger, that’s as smart on the inside as it is simple on the outside.

Important information

Before using or maintaining this product, it is important to read the following safety instructions. Failure to follow and apply all the instructions and procedures covered in this quick guide will invalidate the guarantee and cause Zaptec Charger AS and direct partners to waive all liability and claims for compensation.

WARNING!

Read through the instructions carefully and familiarize yourself with the equipment before you start using it.
This equipment must only be installed, repaired, and maintained by qualified personnel. Repairs must be carried out by Zaptec or a pre-approved workshop.
All applicable local, regional, and national laws and regulations must be followed when installing, repairing, and maintaining the product.
Do not install or use a product which is damaged in any way. See the information in the chapter on Support and Repairs.
Only use approved cabling for the installation.
Do not insert foreign objects into the Type 2 socket.
Do not use high-pressure washers to clean the charger station.
Follow the instructions in the chapter Storage and Maintenance.
Avoid installing the charger in a location which is exposed to direct sunlight.
Adapters are permissible – A conversion adapter from the charger outlet must only be used if specified and approved by the vehicle manufacturer or charger producer
Read the guarantee at zaptec.com/guarantee or contact Zaptec support and request a copy.

Installing Zaptec Go

Included in the box

Zaptec-Go-Next-Generation-EV-Charging-fig-3

Remove the front cover

Mount the charging station

Using the built-in spirit level, make sure it’s straight and at the appropriate height. Minimum of 0,9 m from the ground.

Connect the power cable

Choose between three entry options (top, back and bottom). Punch out the hole. Carefully pull the terminal cover downwards to remove it. Do not pull it towards you. The cover is much easier to remove if you gently press on the retaining tab (through the hole by the configuration switch) while pulling downwards. The Zaptec Go needs an upstream circuit breaker and RCD Type A

Secure cable

Prevent the cable from being dislocated by using the cable clamp and screws (max torque 3 Nm). Use the cable seals to make the installation water- resistant.

Electrical connection

Electrical wire dimensions Configure charging station

To configure the Zaptec Go with a Zaptec account

Open the Zaptec app and log in with your Zaptec account
From the Home, tap the symbol
Select the “Install product” button
Scan the QR code located inside the charger
Set the installation details (circuit breaker size, maximum current and phase)
If the settings are set correctly, tap Finish

To configure the Zaptec Go without a Zaptec account

Open the Zaptec App
Tap “Install a charging station”
Scan the QR code that is located inside the charger
Set the installation details (circuit breaker size, maximum current, and phase)
If the settings are set correctly, tap Finish

Switch configurations

6 Amps
10 Amps
13 Amps
16 Amps
20 Amps
25 Amps
32 Amps
Not in use
Not in use
Unconfigured or configured with App

To configure the switch
Zaptec recommends that you use the Zaptec App to configure the charger whenever possible. However, you can configure the charger without using the app by using the switch. Note that configuring this way will limit the functionality of the charger:

The circuit breaker value and available power for charging is set to the same value set by the switch
It is not possible to set any phase rotation. The default phases will be set 1- phase: L1 3-phase: L1, L2, L3 The switch is located above the connector terminal.

Confirm status indicator
Configuration is complete when the circular light (status indicator) changes from green to white.

Mount the front cover
Secure and lock the front cover (max torque 1 Nm).

That’s it:
If you have followed all the steps so far, then the Zaptec Go should be configured and online. Make sure you hand over the User Manual to the owner of the charger.

Remind the owner that they should create a Zaptec App account to activate and connect to the Zaptec Go charger.

Install multiple chargers

Install multiple chargers (continued)

Zaptec-Go-Next-Generation-EV-Charging-fig-16

**Status light indicator

Zaptec-Go-Next-Generation-EV-Charging-
fig-17 Support and repairs
**

If you discover an issue, please read the Troubleshooting section before contacting Zaptec Support, or visit zaptec.com/support.

Troubleshooting

Zaptec-Go-Next-Generation-EV-Charging-fig-19

Zaptec Charger AS collects data from the product via the network. More information on our privacy guidelines can be found at zaptec.com/privacy.

Storage and Maintenance

The product must be kept in a dry room with a stable temperature. The following periodic maintenance is recommended:

Wipe down the charging station with a damp cloth.
Check that the charging connector is free of all foreign materials.
Check that the charging station has no external, physical damage. In the case of publicly accessible installations, an annual inspection
must be carried out by qualified personnel in accordance with Norwegian legislation and regulations.
In the case of publicly accessible installations, an annual inspection must be carried out by qualified personnel in accordance with local legislation and regulations.

Technical specifications

Mechanical and installation

PARAMETER

|

TEST CONDITION

|

MIN

|

TYP

|

MAX

|

UNIT

Dimensions| | | H: 242

W: 180

D: 75

Technical specifications (continued)

General

PARAMETER

|

TEST CONDITION

|

MIN

|

TYP

|

MAX

|

UNIT

Rated voltage (Un)

| Phase-Neutral| 207| 230| 253|

V

Phase-Phase| 360| 400| 440
Rated current (In)| | | 32| | A
Rated frequency| | | 50| | Hz
Standby power consumption| | | 2| | W
Ambient operating temperature| | -30| | 40| oC

Maximum charging power

| TN 3 phase @ 32 A| | 22| |

kW

TN 1 phase @ 32 A| | 7.4|
IT 3 phase @ 32 A (Norway only)| | 12.7|
IT 1 phase @ 32 A (Norway only)| | 7.4|
Protection class| | | I| |
Overvoltage category| | | III| |

Connectivity

PROTOCOL

|

SUPPORTED STANDARDS

4G| LTE Cat M1
Wi-Fi| 802.11b/g/n (2.4 GHz)
Bluetooth| Bluetooth v4.2 (BR/EDR/BLE)

RFID

| ISO/IEC 14443 A (Type A, 13.56 MHz)
ISO/IEC 15693 Type A (Mifare Classic, 13.56 MHz)

Integrated energy meter

PARAMETER

|

TEST CONDITION

|

MIN

|

TYP

|

MAX

|

UNIT

Accuracy| Line voltage, current, and power factor| | +/-3| | %
Integrated RDC- DD

PARAMETER

|

SYMBOL

|

MIN

|

TYP

|

MAX

|

UNIT

Residual DC operating current| IΔdc| | 0.006| | A
Operating characteristics| | RDC-DD according to IEC 62955|
Making and breaking capacity| Im| | | 500| A
Residual making and breaking capacity| IΔm| | | 500| A
Rated conditional short- circuit current| Inc| | | 3| kA
Rated conditional residual short-circuit current| IΔc| | | 3| kA
Upstream circuit breaker and RCD

PARAMETER

|

SYMBOL

|

MIN

|

TYP

|

MAX

|

UNIT

Residual operating current| IΔn| | 0.03| | A
Rated current| In| | | 40| A
Operating characteristics| | Type A according

to IEC/EN 61008-1 / 61009-1

|

Zapotec Charger AS
Professor Olav Hanssens vei 7A 4021 Stavanger
Norway
Made in Norway
© Zaptec Charger AS 22.08.2022.
All rights reserved. ZM000769
zaptec.com.

Scan here for the installation video

Documents / Resources

| Zaptec Zaptec Go Next Generation EV Charging [pdf] Installation Guide
Zaptec Go Next Generation EV Charging, Zaptec Go, Next Generation EV Charging, Generation EV Charging, EV Charging
---|---
| Zaptec Zaptec Go Next Generation EV Charging [pdf] User Guide
Zaptec Go Next Generation EV Charging, Zaptec Go, Next Generation EV Charging, Generation EV Charging, EV Charging, Charging