Yealink W73P Wireless Dect Phone System User Guide

October 29, 2023
Yealink

Yealink W73P Wireless Dect Phone System User Guide

Yealink W73P Wireless Dect Phone System User Guide

What’s in the box?

We’re here to help you get the best out of your new phone. Just follow the instructions below. Here’s what you should find when you open the box.

Got everything?

  • Yealink W70B DECT base (pictured)
  • Yealink W73P handset (pictured)
  • Ethernet cable
  • Quick start guide
  • Base stand
  • 2 x Power adaptors
  • Belt clip
  • Rechargeable battery
  • USB charger cradle

Yealink W73P Wireless Dect Phone System - What’s in the
box

Let’s get started

Set up your phone

To start using your phone, you need to get your base station working, power up your USB charger, and charge your phone. Here’s how.

Get your base station working
Your base station can use AC power or Power over Ethernet (PoE). Ask your IT team what’s best for you.

To connect to AC power:

  • Take the Ethernet cable and plug it into your base station.
  • Plug the other end of the Ethernet cable into your hub or switch.
  • Connect the power adaptor to your base station.

Yealink W73P Wireless Dect Phone System - To connect to AC
power

To connect to PoE:

  • Check your hub or switch is up to IEEE 802.3af standards ­ see your user guide or refer to the manufacturer if you’re unsure.
  • Take the Ethernet cable and plug it into your base station.
  • Plug the other end of the Ethernet cable into your hub or switch.

You can set up your base station to stand by itself. To do this, connect the cables, then snap the stand into place at the back of the base station.

Yealink W73P Wireless Dect Phone System - set up your base
station

Alternatively, you can mount your base station on a wall. Take two screws, drive them into your wall 59mm apart, then hang the base station on the screws.

Yealink W73P Wireless Dect Phone System - mount your base
station

Power up your USB charger

It’s a good idea to have your charger close to where you’re most likely to take calls in your office. Plug your charger into the nearest outlet – set the USB charger on a desk or mount it on the wall using two screws, driven into the wall 36mm apart.

Yealink W73P Wireless Dect Phone System - Power up your USB
charger

Then, connect the charger’s USB to the power adapter, and plug the power adapter into the outlet.

Charge your phone

It takes three hours to fully charge the handset. To start charging, put batteries into the back of the handset, then turn it on.

Yealink W73P Wireless Dect Phone System - Charge your phone
1

Then place the handset into the USB charger.

Yealink W73P Wireless Dect Phone System - Charge your phone
2

As it charges, you’ll see your phone’s battery status at the top of its screen.

Note : Turn off the handset before taking out its battery or you risk losing data. And don’t use a damaged battery.

And here’s how to use the belt clip

If you need your hands free at work, the belt clip’s the best way to keep your phone by your side. Attach it to the back of your handset by pushing part of the clip into the notch at the back of the handset, then slotting the rest of the clip onto the phone.

Yealink W73P Wireless Dect Phone System - how to use the belt
clip

Check you’re set up on Cloud Voice

Yealink W73P Wireless Dect Phone System - Cloud Voice

Getting to know your phone

Yealink W73P Wireless Dect Phone System - Getting to know your phone
1 Yealink W73P Wireless Dect
Phone System - Getting to know your phone 2

Phone display

Home screen

Yealink W73P Wireless Dect Phone System - Home screen

Line Status screen

You can reach the Line Status screen by pressing the Line soft key on the Home screen.

Yealink W73P Wireless Dect Phone System - Line Status
screen

Understanding your screen icons

Yealink W73P Wireless Dect Phone System - Understanding your screen
icons

Your base station

Yealink W73P Wireless Dect Phone System - Your base
station

How to register a new handset

Yealink W73P Wireless Dect Phone System - How to register a new
handset

Using your phone

Yealink W73P Wireless Dect Phone System - Using your phone
1 ![Yealink W73P Wireless Dect Phone System

Troubleshooting

Yealink W73P Wireless Dect Phone System -
Troubleshooting

General information

Important ­ 999 or 112 emergency calls

  • Your Cloud Voice number is registered to a specific address, so when you make a 999 or 112 call from your phone number, that’s the address the emergency services will see.
  • If you use Cloud Voice at a different address, the registered address won’t automatically change. So if your work location changes, please let your administrator know so they can update your registered address.
  • You might not be able to make 999 or 112 calls if there’s a power or network failure, or you’re using the service from an app or mobile phone.

Safety information
Do not open the handset or the base. This could expose you to high voltages or other risks. If your phone needs to be repaired, call us on 0800 389 0537 and we’ll be able to help.

Cleaning
Clean the handset and base with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

  • Do not expose to direct sunlight.
  • Make sure your phone is on a dry, flat surface, not on a carpet or anything which has fibres. Make sure it can always get a free flow of air over its surfaces.
  • Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
  • Do not expose your product to fire, explosive or other hazardous conditions.
  • There’s a slight chance your phone could be damaged by an electrical storm. Should this happen, contact your BT service desk.

Product disposal instructions

  • The symbol shown here and on your phone means your product is classed as electrical or electronic equipment. You shouldn’t throw it away with other office waste once at the end of its working life.
  • The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landfill.
  • Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your Yealink W53P is guaranteed for a period of 12 months from the date of purchase. Your guarantee covers the repair or replacement of your phone or any of its parts (other than batteries) if they’re faulty or below standard, or they break because of bad workmanship or materials. If your product is more than 28 days old, it might be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

  • The guarantee shall only apply to defects that occur within the 12-month guarantee period.
  • You provide proof of purchase.
  • You’ll need to return your phone to us according to our instructions.
  • We don’t cover any faults or problems that are caused by accidents, misuse, fair wear and tear, neglect, or if you’ve tried to repair the equipment yourself.

This guarantee does not affect your statutory rights.

Offices worldwide

The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2022. Registered office: BT Group plc, 1 Braham Street, London, E1 8EE. Registered in England No. 1800000.

April 2022

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