Yealink CP965 Flagship HD IP Conference Phone User Guide

: June 11, 2024
: Yealink

Table of Contents

Yealink CP965 Flagship HD IP Conference Phone
PRODUCT INFORMATION
Usage Instructions
Introduction
Accessing the CommPortal
Programmable keys – Line key
Features
Preferences
Lines 1
ABOUT COMPANY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Yealink CP965 Flagship HD IP Conference Phone

Yealink-CP965-Flagship-HD-IP-Conference-Phone-fig-1

PRODUCT INFORMATION

The Yealink CP965 is a desk phone that provides various features for efficient communication. It offers 4 soft keys and Line Keys capabilities for easy navigation and access to different options. The phone can be set up using the CommPortal, which can be accessed through https://commportal.airespring.com/.

Usage Instructions

To set up the Yealink CP965, follow these steps:

Login to the CommPortal at https://commportal.airespring.com/.
Select Devices and add the Yealink CP965.
Access the phone page to display the available options.
Use the Line Keys capabilities to access the following options:
- Last Caller ID Erasure
- LAP Paging List
- Private Call Hold Retrieve
- Parked Call Speed Dial
- Voicemail Log Out
Use the Features section to set up the following:
- Dial Plan – It enables you to dial out the entered digits without pressing a send key.
- Call Log – It enables or disables the IP phone to save local call log.
- Display Voice Mail Popup – It enables or disables the IP phone to display the popup message when the phone receives a new voice mail.
- Display Missed Call Popup – It enables or disables the IP phone to display the popup message when the phone misses a call.
- Display Forward Call Popup – It enables or disables the IP phone to display the popup message when the phone forwards an incoming call to other party.
Use the Preferences section to set up the following:
- Call Display – It enables or disables the IP phone and method to display the called contact information when receiving an incoming call.
- Display Background Image – You can select one image of system resource or uploaded resource to display on the IP phone.
- System Background Image – It enables you to set up the system background image that will be displayed on the IP phone.
- Upload Background Image – It enables you to upload a custom image to be displayed on the IP phone.
- Lines – It enables you to set up user’s information (Number, Name, Description), Ringtone.

If you need further assistance, you may contact us at 888-389-2899 or email us at customerservice@airespring.com.

Introduction

This guide will help you get up and running with your new desk phone. For an explanation of the listed features please reference the AirePBX Feature Guide at https://airespring.com/resources/resources-others/?d=guides.

Accessing the CommPortal

To configure phone log in at https://commportal.airespring.com/
Once you login, select Devices and add the Yealink CP965
Once you access to the phone page, the following screen will display:
In this section you will have 4 soft keys and will be able to select from the following options:
- None – this is used when a key is not assigned a function.
- Directory
- Status
- History
- Directory
- Custom Key
- Dial

Programmable keys – Line key

Yealink-CP965-Flagship-HD-IP-Conference-Phone-fig-2

The Line Keys capabilities
In this section you will have additional options to configure up to 30 keys:

Line
Directed Pickup – this configures a key to pick up a call
Directory
DND
Enhanced Call Park
Enhanced Monitor Extension
Forward – you can the target number to forward calls to.
Group Pickup
Intercom / PTT
Keypad Lock
Last Caller ID Erasure
LAP
Paging List
Private Call Hold
Retrieve Parked Call
Speed Dial
Voicemail
Log Out

Features

In this section you will be able to set up:

Yealink-CP965-Flagship-HD-IP-Conference-Phone-fig-3

Dial Plan – It configures the time (in seconds) for the IP phone to automatically dial out the entered digits without pressing a send key
Call Log – It enables or disables the IP phone to save local call log.
Notification Popups
- Display Voice Mail Popup – It enables or disables the IP phone to display the popup message when the phone receives a new voice mail (Note: If the voice mail popup message box disappears, it won’t pop up again unless the user receives a new voice mail or the user re-registers the account that has unread voice mails).
- Display Missed Call Popup – It enables or disables the IP phone to display the popup message when the phone misses a call.
  Display Forward Call Popup – It enables or disables the IP phone to display the pop-up message when the phone forwards an incoming call to other party.

Preferences

In this section you will be able to configure:

Call Display – It enables or disables the IP phone and method to display the called contact information when receiving an incoming call.
Display
- Background Image Type – It configures system or custom wallpaper displayed on the IP phone. “Use System Image”- You can select one Image of system resource. “Use Custom Image” – You can select one Image of uploaded resource.
- System Background Image – It configures which wallpaper of system resource dis- played on the IP phone.
- Upload Background Image – It configures the access URL of the custom wallpaper image. Note: The image you want to upload must be in jpg,. png,. der format.