Whirlpool W11508817B Standard Cleaning Gas Range User Guide

**W11508817B Standard Cleaning Gas Range
User Guide

**

RANGE SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• WHAT TO DO IF YOU SMELL GAS:
  • Do not try to light any appliance.
  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency, or gas supplier.

WARNING:
Never Operate the Top Surface Cooking Section of this Appliance Unattended

• Failure to follow this warning statement could result in fire, explosion, or burn hazards that could cause property damage, personal injury, or death.
• If a fire should occur, keep away from the appliance and immediately call your fire department.

DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.

WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier.
If a gas leak is detected, follow the “What to do if you smell gas” instructions.

IMPORTANT: Do not install a ventilation system that blows air downward toward this gas cooking appliance. This type of ventilation system may cause ignition and combustion problems with this gas cooking appliance resulting in personal injury or unintended operation.

In the State of Massachusetts, the following installation instructions apply:

• Installations and repairs must be performed by a qualified or licensed contractor, plumber, or gasfitter qualified or licensed by the State of Massachusetts.
• If using a ball valve, it shall be a T-handle type.
• A flexible gas connector, when used, must not exceed 3 feet.

The Anti-Tip Bracket

The range will not tip during normal use. However, the range can tip if you apply too much force or weight to the open door without the anti-tip bracket fastened down properly.

Tip Over Hazard
A child or adult can tip the range and be killed.
Verify the anti-tip bracket has been properly installed and engaged per installation instructions.
Re-engage the anti-tip bracket if the range is moved.
Do not operate the range without an anti-tip bracket installed and engaged.
Failure to follow these instructions can result in death or serious burns to children and adults.

To verify the anti-tip bracket is installed and engaged:

• Slide range forward.
• Look for the anti-tip bracket securely attached to the floor or wall.
• Slide the range back so the rear range foot is under the anti-tip bracket.
• See installation instructions for details.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow basic precautions, including the following:

• WARNING: TO REDUCE THE RISK OF TIPPING OF THE RANGE, THE RANGE MUST BE SECURED BY PROPERLY INSTALLED ANTI-TIP DEVICES.  TO CHECK IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE THE RANGE FORWARD, LOOK FOR AN ANTI-TIP BRACKET SECURELY ATTACHED TO THE FLOOR OR WALL, AND SLIDE THE RANGE BACK SO THE REAR RANGE FOOT IS UNDER THE ANTI-TIP BRACKET.

• WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the oven.

• WARNING: NEVER cover any slots, holes, or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks airflow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard.

• CAUTION: Do not store items of interest to children in cabinets above a range or on the backguard of a range – children climbing on the range to reach items could be seriously injured.

• Proper Installation – The range, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical
  Code, ANSI/NFPA 70. Be sure the range is properly installed and grounded by a qualified technician.

• This range is equipped with a three-prong grounding plug for your protection against shock hazards and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.

• Disconnect power before servicing.

• Injuries may result from the misuse of appliance doors or drawers such as stepping, leaning, or sitting on the doors or drawers.

• Maintenance – Keep the range area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

• Storage in or on the Range – Flammable materials should not be stored in an oven or near surface units.

• The top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

For self-cleaning ranges –

• Before Self-Cleaning the Oven – Remove the broiler pan and other utensils. Wipe off all excessive spillage before initiating the cleaning cycle.

SAVE THESE INSTRUCTIONS

COOKTOP USE

Cooktop Controls

Fire Hazard

Do not let the burner flame extend beyond the edge of the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result in death or fire.

Electric igniters automatically light the surface burners when control knobs are turned to LITE.
Before setting a control knob, place filled cookware on the grate.
Do not operate a burner using empty cookware or without cookware on the grate.
IMPORTANT: Do not lift the cooktop on sealed burner models.
Lifting the cooktop can lead to damage and improper operation of the range.

To Set Burner Temperature:

1. Push in and turn the knob counterclockwise to LITE.
   All surface burners will click. Only the burner with the control knob turned to LITE will produce a flame.

2. Turn the knob to anywhere between HI and LO. The clicking will stop. Use the following chart as a guide when setting heat levels.

■ Bring liquid to a boil.
MED (medium)| ■ Hold a rapid boil.
■ Quickly brown or sear food.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ Stew or steamed foods.
LO| ■ Keep food warm.
■ Simmer (use smallest burners).

Power failure
In case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn the knob counterclockwise to LITE. After the burner lights, turn the knob to set.

Surface Burners

IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.
Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.
Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the gas tube opening. Keep spillovers out of the gas tube by always using a burner cap.

Burner ports: Check burner flames occasionally for proper size and shape as shown above. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the burner ports.

To Clean :
IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Do not use oven cleaners, bleach, or rust removers.

1. Remove the surface grates.

2. Remove the burner cap from the burner base and clean according to the “General Cleaning” section.

3. Clean the gas tube opening with a damp cloth.

4. Clean clogged burner ports with a straight pin as shown. Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, contact a trained repair specialist.

5. Replace the burner cap, making sure the alignment pins are properly aligned with the burner cap.

6. Replace the surface grates.

7. Turn on the burner. If the burner does not light, check cap alignment. If the burner still does not light, do not service the burner yourself. Contact a trained repair specialist.

Home Canning

When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

• Center the canner on the grate above the burner.
• Do not place canner on 2 surface burners at the same time.
• For more information, contact your local agricultural department.
  Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the material should be of medium-to-heavy thickness.
Rough finishes may scratch the cooktop or grates. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.
For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.
Cookware with nonstick surfaces should not be used under the broiler.
Use the following chart as a guide for cookware material characteristics.

■ Suitable for all types of cooking.
■ Medium or heavy thickness is best for most cooking tasks.
Cast iron| ■ Heats slowly and evenly.
■ Good for browning and frying.
■ Maintains heat for slow cooking.
Ceramic or
Ceramic glass| ■ Follow manufacturer’s instructions.
■ Heats slowly, but unevenly.
■ Ideal results on low to medium heat settings.
Copper| ■ Heats very quickly and evenly.
Earthenware| ■ Follow manufacturer’s instructions.
■ Use low heat settings.
Porcelain enamel-on steel or cast iron| ■ See stainless steel or cast iron.
Stainless steel| ■ Heats quickly, but unevenly.
■ A core or base of aluminum or copper on stainless steel provides even heating.

OVEN USE

Odors and smoke are normal when the oven is used the first few times, or when it is heavily soiled.
IMPORTANT: The health of some birds is extremely sensitive to the fumes given off. Exposure to fumes may result in the death of certain birds. Always move birds to another closed and well-ventilated room.

Aluminum Foil

IMPORTANT: To avoid permanent damage to the oven bottom finish and the broiler door handle, do not line the oven bottom with any type of foil or liner.

• On those models with bottom vents, do not block or cover the oven bottom vents.
• For best cooking results, do not cover the entire rack with foil because air must be able to move freely.
• To catch spills, place foil on the rack below the dish. Make sure the foil is at least 1/2″ (1.3 cm) larger than the dish and that it is turned up at the edges.

Positioning Racks and Bakeware

IMPORTANT : To avoid permanent damage to the porcelain finish, do not place food or bakeware directly on the oven door or bottom.

RACKS

• Position racks before turning on the oven.
• Do not move racks with bakeware on them.
• Make sure the racks are level.

For best performance, cook on one rack. Place the rack so the top of the food will be centered in the oven. To move a rack, pull it out to the stop position, raise the front edge, then lift it out.

FOOD| PREHEAT
TIME| RACK
POSITION
---|---|---
Cookies, layer cakes, biscuits| 8-9 min| 4-Feb
Quick bread, angel food, bundt cakes, pies, pizza| 7 min| 3
Muffins, cupcakes, brownies| 6 min| 4
Large roasts or poultry| N/A| 2
Casseroles| 8-9 min| 3

BAKEWARE
To cook food evenly, hot air must be able to circulate. Allow 2″ (5 cm) of space around bakeware and oven walls. Use the following chart as a guide.

Bakeware

The bakeware material affects cooking results. Follow the manufacturer’s recommendations and use the bakeware size recommended in the recipe. Use the following chart as a  guide.

Light colored aluminum
■ Light golden crusts
■ Even browning| ■ Use the temperature and time recommended in the recipe.
Dark aluminum and other bakeware with dark, dull, and/or nonstick finish
■ Brown, crisp crusts| ■ May need to reduce baking temperatures slightly.
■ Use suggested baking time.
■ For pies, bread, and casseroles, use the temperature recommended in the recipe.
■ Place rack in center of oven.
Insulated cookie sheets or baking pans
■ Little or no bottom browning| ■ Place in the bottom third of the oven.
■ May need to increase baking time.
Stainless steel
■ Light, golden crusts
■ Uneven browning| ■ May need to increase baking time.
Stoneware/Baking stone
■ Crisp crusts| ■ Follow manufacturer’s instructions.
Ovenproof glassware, ceramic glass, or ceramic
■ Brown, crisp crusts| ■ May need to reduce baking temperatures slightly.

Oven Vent

The oven vent releases hot air and moisture from the oven, and should not be blocked or covered. Blocking or covering the oven vent will cause poor air circulation, affecting cooking and cleaning results. Do not set plastics, paper or other items that could melt or burn near the oven vent.

Baking and Roasting

IMPORTANT: To avoid damage to the interior finish, do not place food or cookware on the oven door or oven bottom.
Before baking and roasting, position racks according to the “Positioning Racks and Bakeware” section.

Oven Control
The Oven Temp knob is used to select the oven temperature.
Always turn this knob just to the desired temperature. To accurately set the oven temperature, do not turn to a higher temperature and then back.

Preheating
Preheating is necessary for baking. It is not necessary to preheat for roasting. To preheat, set the oven to the desired temperature and allow about 8 to 15 minutes for the oven to preheat.
Selecting a temperature higher than desired will not preheat the oven any faster, and may have a negative effect on baking results.

To Baker Roast :

1. Push in and turn the oven control knob to the desired temperature setting.
2. Place food in the oven. The oven burner will cycle on and off to keep the oven temperature at the setting.
3. Check food for doneness at a minimum time in the recipe. Cook longer if necessary.
4. Push in and turn the oven control knob to OFF when finished.
   The knob will click.

IMPORTANT: When the oven is baking, the burner in the broiler drawer will be on. Do not store anything in the broiler drawer.

Broiling

BROILER
The broiler is located below the oven door. Use an oven rack for broiling. To remove a rack, pull it out to the stop position, raise the front edge, then lift out. Reverse the steps  to replace a rack. Always broil with both the broiler and the oven doors closed.

• To avoid damage to the broiler, do not step on or apply weight to the broiler door while it is open.

• Preheat the broiler before use. Recommended preheat times can be found in the Broiling Chart. Completely close the broiler door during broiling.

• Do not use broiler cavities for storage.

• Broiling uses direct radiant heat to cook food. Changing the temperature when broiling allows more precise control when cooking. The lower the temperature, the slower the cooking.
  Thicker cuts and unevenly shaped pieces of meat, fish and poultry may cook better at lower broiling temperatures

• For best results, use a broiler pan and grid. It is designed to drain juices and help avoid spatter and smoke.
  If you would like to purchase a broiler pan, one may be ordered. Please refer to the cover for contact information. Ask for Part Number 4396923.

• Pull out the rack to the stop position before turning or removing food. Use tongs to turn food to avoid the loss of juices. Very thin cuts of fish, poultry or meat may not need to be turned.

To Broil:

1. Open the broiler door and pull the rack out to the stop position.
2. Place food on a grid in a broiler pan, then place it in the center of the oven rack.
3. Push the oven rack back to its original position. Close the door to ensure proper broiling temperature.
4. Push in and turn the oven control knob to the broiler position. The temperature can be lowered at any time during the broiling by turning the oven control knob to the desired temperature.
5. Push in and turn the oven control knob to the OFF position when finished. The knob will click.

BROILING CHART
For best results, place food 3″ (7.0 cm) or more from the broil element. Times are guidelines only and may need to be adjusted for individual foods and tastes. Broiling may be affected by the size, weight, and thickness of food.

FOOD| PREHEAT
NEEDED?| RACK
POSITION| COOK TIME
Minutes
---|---|---|---
SIDE 1| SIDE 2
Ground meat patties 3/4″ (1.8  cm) thick, well-done| 5 min| 2| 6| 6
Fish fillets 1¹ ₂”
(3.8 cm) thick| 11 min| 1| 9|
Chicken breasts,
boneless
bone-in| No
No| 2
2| 12
20| 18
16
Frankfurters,
well-done| 5 min| 1, 2| 5| 3-4
Pork chops 1″ (2.5 cm) thick,
well-done| No| 2| 11-Oct| 8-9
Steak 1″ (2.5 cm) thick, medium rare, medium well-done| No
No
No| 1
1
1| 7
11
12-13| 5
6
8
Ham slice, precooked 1/2″
(1.25 cm) thick| No| 2| 8| 6
Toast, 9 slices| No| 2| 3-4| 1-2
French fries, 18 oz (510 g)| No| 2| 15-17|
Nuggets, 12 oz (340 g)| No| 2| 7| 5

RANGE CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products. Do not wipe down any of the inside surfaces until the oven has completely cooled down. Soap, water, and a soft cloth or sponge are suggested first unless otherwise noted.

EXTERIOR PORCELAIN ENAMEL SURFACES (on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.

Cleaning Method:

• Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad:
  Gently clean around the model and serial number plate because scrubbing may remove numbers.

• affresh®† Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.

Cleaning Method:

• Warm, soapy water:
  Pull knobs straight away from the control panel to remove them. Gently clean cooktop controls because scrubbing may remove graphics or text.

CONTROL PANEL

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths or abrasive paper towels.

Cleaning Method:

• Glass cleaner and soft cloth or sponge:
  Apply glass cleaner to a soft cloth or sponge, not directly on the panel. Gently clean the control panel because scrubbing may remove graphics or text.

• Affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool.
These spills may affect the finish.
To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while they are wet.

Cleaning Method:

• Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:
  Clean as soon as the cooktop, grates, and caps are cool.

• Dishwasher (grates only, not caps):
  Use the most aggressive cycle. Cooked-on soils should be soaked or scrubbed before going into a dishwasher.

• Gas Grate and Drip Pan Cleaner Part Number 31617: See the “Assistance or Service” section to order.

SURFACE BURNERS
See the “Surface Burners” section.

OVEN DOOR EXTERIOR

Cleaning Method:

• Glass cleaner and a soft cloth or sponge:
  Apply glass cleaner to a soft cloth or sponge, not directly on the panel. Do not soak soft cloth or sponge.

• affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

OVEN CAVITY
Food spills should be cleaned when oven cools. At high temperatures, foods react with porcelain and staining, etching, pitting or faint white spots can result.
On some models, the oven door can be removed. See the “Oven Door” section first.

Cleaning Method:

• Steel-wool pad
• Oven cleaner: Follow product label instructions.

OVEN RACKS AND ROASTING RACKS

Cleaning Method:

• Steel-wool pad

Oven Door

For normal range use, it is not suggested to remove the oven door. However, if removal is necessary, make sure the oven is off and cool. Then, follow these instructions. The oven door is heavy.

To Remove :

1. Open the oven door. Insert the hinge locks into both hinge hangers. See the following illustration. Do not unlock hinges while the door is removed from the range.

2. Grasp the door on the sides with your fingers on the front of the door and your thumbs on the inside surface.

3. Pull the door straight up, then toward you. Do not unlock the hinges until the door is replaced on the range.

To Replace:

1. Grasp the door on the sides with your fingers on the front of the door and your thumbs on the inside surface.

2. Hold the oven door so that the top edge of each door slot is horizontal. Insert the door hinge into the hinge slots.

3. Tilt the top of the door toward the range. Insert bottom door hinge notch down onto front frame edge.

4. Open the door completely and unlock the hinges.

5. Close the door slowly to assure door-side panel clearance and proper hinge engagement.

Removing the Oven Bottom

The oven bottom can be removed for standard cleaning of the oven.
Before cleaning, make sure the oven is completely cool.

To Remove :

1. Remove the oven racks.

2. Place fingers in the slots in the bottom panel.

3. Lift the rear of the panel up and back.
   The lip at the front of the panel should clear the front frame of the oven cavity.

4. Lift the bottom up and out.

To Replace:
Reverse the previous steps 1-4.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

• Is the power outlet properly wired and polarized?
  Try another outlet to check for proper wiring and polarity.

• Is the power supply cord unplugged?
  Plug into a properly grounded 3-prong outlet.

• Has a household fuse been blown, or has a circuit breaker tripped?
  Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

• Is the main or regulator gas shutoff valve in the off position?
  See the Installation Instructions.

• Is the range properly connected to the gas supply?
  Contact a trained repair specialist or see the Installation Instructions.

Surface burners will not operate

• Is this the first time the surface burners have been used?
  Turn on any one of the surface burner knobs to release air from the gas lines.

• Is the control knob set correctly?
  Push in the knob before turning to a setting.

• Are the burner ports clogged?
  See the “Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

• Are the burner ports clogged?
  See the “Surface Burners” section.

• Are the burner caps positioned properly?
  See the “Surface Burners” section.

• Is the air/gas mixture correct?
  Contact a designated service technician to check the air/gas mixture, or see the Installation Instructions.

• Is propane gas being used?
  The appliance may have been converted improperly.
  Contact a trained repair specialist.

The surface burner makes popping noises

• Is the burner wet?
  Let it dry.

Gas range noises during Bake and Broil operations

Noises that may be heard during the Bake and Broil operations:
Whooshing, Poof, Clicking, Snaps, Pop
These sounds are normal operational noises that can be heard each time the Bake or Broil burners ignite during the cycle.

• A pop can be heard when the gas valve is opening or cycling on and will make a single pop when it snaps open from the solenoid. It sounds similar to a suction cup being pulled off of a piece of glass.

• The igniters will click several times until the flame is detected.
  These are short clicking sounds like tapping a nail onto a piece of glass.

• A whooshing or poof sound is heard when the Bake or Broil burner ignites.

• On some models, a clicking sound can be heard when the convection fan relay cycles on and off.

Cookware does not level on the cooktop

• Is the range level?
  Level the range. See the Installation Instructions.

• Is the proper cookware being used?
  Use cookware with a flat bottom. See the “Cookware” section.

Excessive heat around cookware on cooktop

• Is the cookware the proper size?
  Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1/2″ (1.3 cm) outside the cooking area.

The oven will not operate

• Is the power outlet properly wired and polarized?
  Try another outlet to check for proper wiring and polarity.

• Is this the first time the oven has been used?
  Turn any one of the surface burner knobs on to release air from the gas lines.

• Is the oven temperature control knob set correctly?
  See the “Cooktop Use” and “Oven Use” sections.

• Is the main or regulator gas shutoff in the off position?
  Contact a designated service technician or see the Installation Instructions.

The oven makes muffled ticking noise when in use

• This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature.

Oven burner flames are uneven, yellow and/or noisy

■ Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas mixture or see the Installation Instructions.

Cooktop cooking results not what expected

• Is the proper cookware being used?
  See the “Cookware” section.

• Is the control knob set to the proper heat level?
  See the “Cooktop Controls” section.

Baking results not what expected

• Is the range level?
  Level the range. See the Installation Instructions.

• Was the oven preheated?
  Wait for the oven to preheat before placing food in the oven.

• Is the proper bakeware being used?
  See the “Bakeware” section.

• Are the racks positioned properly?
  See the “Positioning Racks and Bakeware” section.

• Is there proper air circulation around the bakeware?
  See the “Positioning Racks and Bakeware” section.

• Is the batter evenly distributed in the pan?
  Make sure the batter is level in the pan.

• Are baked items too brown on the bottom?
  Decrease oven temperature from 10° F to 30°F (5°C to 15°C).

• Are crust edges browning early?
  Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

Slow baking or roasting

• Was the oven preheated?
  Wait for the oven to preheat before placing food in the oven.

• Is there proper air circulation around the bakeware?
  See the “Positioning Racks and Bakeware” section.

• Is the proper length of time being used?
  Increase baking or roasting time.

• Is the proper temperature set?
  Increase temperature by 25°F (15°C).

• Has the oven door been opened while cooking?
  Oven peeking releases oven heat and can result in longer cooking times.

The broiler burner fails to light

• Is the ignition system broken?
  Contact a designated service technician to replace it.

• Has a household fuse been blown, or has a circuit breaker trippe d?
  Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model, and the serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts
If you need to order replacement parts, we recommend that you use only factory-specified replacement parts. Factory-specified replacement parts will fit right and work right because they are made with the same precision used to build every new Amana® appliance.
To locate factory-specified replacement parts in your area, call us or your nearest designated service center.

In the U.S.A.

For assistance, installation or service call Amana® Appliances toll
free: 1-800-843-0304.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors, and service companies. Amana designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
  To locate the Amana designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance
If you need further assistance, you can write to Amana® Appliances with any questions or concerns at: Amana Customer Service
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

Accessories

affresh® Kitchen and Appliance Cleaner
Order Part Number W10355010
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
Broiler Pan
Order Part Number 4396923

AMANA® MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Amana”) will pay for factory-specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by an Amana-designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Amana.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Amana servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance.
    The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED  WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE  SHORTEST PERIOD ALLOWED BY LAW. AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND  PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE  DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR  PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Amana dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find additional help by checking the  “Assistance or Service” section or by calling Amana. In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your major appliance to better help you obtain assistance or service if you ever need itYou will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name____
Address ____
Phone number __
Model number __
Serial number __
Purchase date __

For questions about features, operation/performance, parts,
accessories or service, call: 1-800-843-0304 or visit our website
at…www.amana.com

References

• Amana U.S.A | Amana

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