LiftMaster MYQ-SGC2WCH myQ Smart Garage Camera Installation Guide
- June 9, 2024
- LiftMaster
Table of Contents
myQ-SGC2WCH / myQ-SGC2WLM
Smart Garage™ Camera
Installation Guide
See the Smart Garage™ Camera installation video at
support.chamberlaingroup.com
WARNING: This product can expose you to chemicals including lead, which
are known to the State of California to cause cancer or birth defects or other
reproductive harm. For more information go to
www.P65Warnings.ca.gov
Available on most iOS and Android Devices
What’s In the Box
Connect Your Smart Garage™ Camera
Use the myQ® App, your mobile device, and your router to control your Smart
Garage™ Camera.
Before You Start:
-
Be sure your mobile device’s Wi-Fi® is on and displays a strong signal where the camera will sit.
-
Check that Bluetooth is enabled on your mobile device.
-
Enable Location Services on your mobile device.
-
Download the myQ® App.
TIP: Ifyou alreadyhave the myQ®App, confirm you have the latestversion to optimize yourmyQ®experience. -
Create or sign in to your account.
-
Add your Smart Garage™ Camera to your myQ® account.
Preparation
Check Your View Before You Mount:
- Power up the Smart Garage™ Camera in your chosen mounting area.
- Ensure Smart Garage™ Camera is in reach of the included 6′ Micro-USB power adapter.
- Hold the camera at your chosen mounting area, free from visual and metal obstructions. Check your mobile device view shows what you want to see before you mount.
- Remove the protective lens cover film.
Mount the Smart Garage™ Camera
For Indoor Use Only
Items You May Need:
- Ladder
- Philips Screw Driver
- Drill and .25″ diameter Drill Bit (drywall mount only)
- Hammer
Choose from Options A or B: Option A: Set to Garage Door Opener
-
Determine whether the garage door opener has a plastic or metallic cover. For plastic, clean desired mounting location using included alcohol wipe ensuring location is clean of all dirt/debris and is allowed to dry. Peel liner from adhesive (from the mounting plate), do not touch adhesive and place the plate to desired clean area and apply
moderate pressure for a minimum of 15 seconds. Wait 1 hour before placing the camera onto the magnetic mounting plate to allow the adhesive bond to reach maximum
strength. Place the camera on the magnetic mounting plate. For metallic covers, no disk is required. Simply place the camera base to the metallic cover. -
Face the camera head toward the desired location.
Option B: Surface Mount
- Determine if the camera will be mounted to drywall or a stud. For drywall mount, pre-drill a .25” diameter hole and lightly tap the anchor into the hole using a hammer. Install the mounting plate using the supplied screw. For stud mount, do not use the anchor and install the mounting plate using supplied screw.
- With the Smart Garage™ Camera head facing in the desired visual location, attach it to the magnetic mounting plate.
Connect Power
- Power your Smart Garage™ Camera with the included micro-USB power adapter. The LED lights solid white. After approximately 40 seconds, the LED flashes blue, blue-green, then solid green. You are now connected. Warning: Keep the cable away from all moving garage door opener and other parts.
- From the myQ® App, tap your camera and the live video displays.
- Adjust the Smart Garage™ Camera, twisting the posable camera head to change the viewing angle.
LED Status Indicators
| What You See | What It Means |
|---|---|
| Solid White | Smart Garage™ Camera is powering up. |
| Flashing Blue | Ready to be set up in the myQ® App. |
| Solid Blue | Connected to your mobile device. You are not yet connected to the |
Internet. If this persists after setup, check your home router and Internet.
Flashing Blue and Green| Connecting to Wi-Fi and connecting to the myQ® App.
Flashing Green| Connected to the router, but there is no internet.
Solid Green| Connected to the myQ® App.
Flashing Purple| Receiving firmware updates.
Flashing Red| Camera overheating.
Solid Red| Motion sensing active.
One Year Limited Warranty
The Chamberlain Group LLC warrants to the first consumer purchaser of this product that it is free from defect in material and/or workmanship for a period of 1 year from the date of purchase.
Software Agreement
Use of this product and the software embedded within the product are subject
to the copyright notices, terms, and conditions accessible in the myQ® App.
Open the App Menu and select Help, and then License and Terms of Use for more
information.
Need Help?
Go to: support.chamberlaingroup.com
NOTICE: This device complies with part 15 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
© 2022, Chamberlain Group LLC
All Rights Reserved
myQ®, the myQ® logo, and the LiftMaster® logo are registered trademarks of the
Chamberlain Group LLC.
Wi-Fi® is a registered trademark of Wi-Fi Alliance
114-5836-000
Read User Manual Online (PDF format)
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