myenergi libbi Series Home Battery Instruction Manual
- June 9, 2024
- Myenergi
Table of Contents
- myenergi libbi Series Home Battery
- Introduction
- Product Description
- Product Registration
- myenergi app
- System Appearance
- Operation After Power Failure
- Fault Codes
- Routine Maintenance & Cleaning
- Warranty
- Technical Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
myenergi libbi Series Home Battery
Copyright
Copyright of these instructions remains with the manufacturer. Text and images
correspond to the technical level at the time of going to press. We reserve
the right to make changes. The content of the operating instructions shall not
give rise to any claims on the part of the purchaser. We are grateful for any
suggestions for improvement and notices of errors in the operating
instructions,
myenergi libbi, myenergi zappi, myenergi eddi, myenergi harvi and myenergi hub
are registered trademarks of myenergi ltd.
Liability Limitation
myenergi do not accept any direct or indirect liability for product damage or
property loss caused by the following conditions:
- Product modified, design changed or parts replaced without authorisation
- Changes, repair attempts and erasing of serial numbers or seals by an unauthorised person
- System design and installation were not in compliance with standards and regulations; failure to comply with the local safety regulations
- Transport damage (including scratches to enclosure caused by rubbing of packing during shipping)
- Failure to follow any and/or all user manuals, installation guides and maintenance regulations
- Improper use or misuse of the device
- Force majeure (stormy weather, lightning overvoltage, fire etc.)
- Damage from external factors
Introduction
Safety
Read all the safety instructions. Failure to operate the libbi in accordance
with these instructions may cause injury or death, damage to the unit or
inefficient operation and invalidate the manufacturer’s warranty.
The libbi utilises warning signs which contain important information for the
system to be operated safely. Ensure these remain undamaged and clear to read.
If damaged, warning signs must be replaced immediately.
Manual Keeping
This manual contains important information about operating the system. Before
operating, please read it very carefully. The system should be operated in
strict accordance with the instructions in this manual. This manual should be
kept for future maintenance and reparation for the duration of the products
lifecycle.
Indicates a hazardous situation which, if not avoided, could result in death
or serious injury.
Indicates a notice or ‘tip’ to guide you.
DANGER
Danger to life due to high voltages of the PV array, battery and electric
shock. When exposed to sunlight, the PV array generates a dangerous DC voltage
which will be present in the DC conductors and the live components of the
inverter. Touching the DC conductors or the live components can lead to lethal
electric shocks. If you disconnect the DC connectors from the system under
load, an electric arc may occur leading to electric shock and burns.
Therefore, for safety reasons, safe isolation must be carried out with a
properly calibrated voltage tester before an installer works on the equipment.
- The inverter can keep a life-threatening voltage even after disconnecting it from the DC and/or AC side
- Do not touch uninsulated cable ends
- Do not touch the DC conductors
- Do not open the inverter and battery
- Do not wipe the system with a wet cloth
- Have the system installed and commissioned by qualified personnel with the appropriate skills only
Prior to performing any work on the inverter or the battery pack, disconnect
the inverter from all voltage sources, as described in this document.
The emergency power down procedure can be found in this document.
WARNING
Risk of chemical burns from electrolyte or toxic gases. During normal
operation, no electrolyte shall leak from the battery pack and no toxic gases
shall form. Despite careful construction, if the battery pack is damaged or a
fault occurs, it is possible that electrolyte may be leaked or toxic gases
formed.
- Do not touch the system with wet hands
- Do not put any heavy objects on top of the system
- Do not damage the system with sharp objects
- Do not operate the system in potentially explosive atmospheres or areas of high humidity
- If moisture has penetrated the system (e.g. due to a damaged enclosure), do not operate the system
- The libbi is not to be used by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instruction concerning use of the device by a person responsible for their safety
- The transportation of libbi system must be arranged by the manufacturer or instructed personnel, including the Installer. These instructions shall be recorded and repeated
- In case of contact with electrolyte, rinse the affected areas immediately with water and consult a doctor without delay
- Avoid any maintenance to this equipment in adverse weather conditions, when located outdoors
Battery Safety Information
This product is a Lithium Iron Phosphate Battery with certified compliance
under the UN Recommendations on Transport of Dangerous Goods, Manual of Tests
and Criteria, Part III, subsection 38.3. For battery cell, chemical materials
are stored in a hermetically sealed metal case, designed to withstand
temperatures and pressures encountered during normal use. As a result, during
normal use, there is no physical danger of ignition or explosion and chemical
danger of hazardous materials’ leakage. However, if the product is exposed to
fire, mechanical shocks or electric stress by misuse, the gas release vent
will be opened. The battery cell case will be breached at the extreme.
Hazardous materials may be released. Moreover, if heated strongly by the
surrounding fire, acid or harmful fumes may be emitted.
Product Information Sheet
For detailed information please refer to the Product Information Sheet which
can be found on the myenergi website.
www.myenergi.com/installers-centre/download-centre/
Disposal
In accordance with European Directive 2012/19/EU on waste electrical and
electronic equipment and its implementation in national law, used electrical
devices must be collected separately and recycled in an environmentally
responsible manner. Ensure that you return your used device to myenergi or
obtain information regarding a local, authorised collection and disposal
system. Failure to comply with this EU Directive may result in a negative
impact on the environment.
Operation after power failure
The battery system is part of the energy storage system which stores life-
threatening high voltage current (even when the DC side is turned off).
Touching the battery outlets is strictly prohibited. The inverter can keep a
life-threatening voltage even after disconnecting it from the DC and /or AC
side. Therefore, for safety reasons, it must be tested with a properly
calibrated voltage tester before an installer works on the equipment.
Product Description
Product Introduction
Thank you for choosing libbi. These instructions will help you to familiarise
yourself with the libbi energy storage system. These instructions will help
you familiarize yourself with the product, and ensure you get the maximum
benefit from your new eco-smart device.
libbi is an energy storage system that enables surplus energy produced by a PV
array, or other renewable generation, to be stored for a home’s future use,
instead of being exported back out to the grid. It can also be installed in
homes where no generation is installed, to maximise the benefits of off-peak
Time of Use Tariff prices.
libbi can be installed as a standalone product but will work in conjunction
with other myenergi products: zappi, eddi, harvi, for a super ‘eco-smart’
home.
libbi is NOT compatible with zappi V1
Product Registration
First Time User? Register for an Account
If this is your first myenergi device your installer will talk you through the
following simple steps to get your account up and running.
Step 1: Download the myenergi app
Android users can download the myenergi app on Google Play
Apple users can download the myenergi app in the App Store
- Open the app and click, ‘Register for an account’.
- Enter an email address and create a password, when prompted.
- Select your contact preferences then click ‘next’.
- Check the email you registered with for a verification code.
- Enter the code into the app, where requested and press ‘next’
Step 2: Set your location and add your first device
- In the app click the green ‘+’ symbol to add your first location.
- When asked if you have a ‘hub’ select, ‘No’ as this is your first device which already has a built-in virtual hub (vHub).
- Enter the ‘Reg S/N’ and ‘Reg code’ (These can be found in your libbi or vHub enabled device settings; menu > Information ).
- Once complete, your device will now display in your myenergi account and app.
Step 3: Customer Details
- Visit myaccount.myenergi.com from a web browser.
- Log in with the same credentials used to register for the app.
- Click on ‘My Dashboard’.
- In the section titled ‘Finish setting up your account’, click ‘Add account details’.
- Click ‘Edit personal info’ and complete the form with the required information.
- Click, ‘Submit’.
Congratulations! You’re all set. You can now use the myenergi app and myaccount to monitor your energy consumption in real time, wherever you are in the world.
Existing Users
Already have a myenergi device and registered account?
- Your installer will pair your new device to your existing system.
- You will see your new device is automatically added to your myenergi account and app.
myenergi app
The myenergi app allows you to control and monitor your myenergi devices, in real-time, from anywhere in the world.
Choose green or grid
You choose whether you want your libbi to charge using energy generated
from your solar or wind generation (Green energy) or a mixture of generation
and grid. There is a simple tick box in the myenergi app for you to set this
option. You can change this at any time.
Green only
charging
To use only the energy generated by your solar or wind generation, click the
battery symbol on the home screen of your myenergi app, then untick the box
labelled “Enable charging from the grid”. When unticked libbi will never pull
any energy from the grid.
Green and Grid charging
If you
would like to utilize a time of use tariff, where prices are typically cheaper
overnight, simply click on the battery symbol on the home screen of the
myenergi app, then tick the box labelled “Enable charging from the grid” under
“Charging Preferences” libbi will always store your generated energy first
before pulling anything from the grid. If you are on a dual rate tariff you
will need to enter your tariff details into the myenergi app to enable
charging from the grid. This way libbi knows when it is cheaper for you to use
energy and it will only pull from the grid at these cheapest times.
Grid only
charging
For customers with no solar or wind generation, you can still have a myenergi
libbi. If no generation is present at the property, the box labelled “Enable
charging from the grid” will need to be ticked, as the grid will be the only
source of energy for your libbi.
You will need to input your electricity tariff details into the app before you
can start to charge, so libbi knows when it is cheapest for you and will
choose to take and store energy at these cheaper times of the day.
Input Electricity Tariff
If you have chosen to allow libbi to charge from the grid you must input your
Electricity Tariff. This is so libbi knows when energy is cheapest for you and
will only consume from the grid at those times.
You will be prompted to enter your tariff information in the app;
When the app detects a libbi – If you are an existing myenergi customer
with existing products and are already registered with the app, you will
receive a pop-up message prompting you to set your tariff information as soon
as libbi is detected i.e. when the app notices a libbi has been paired with
your existing devices.
If you tick the box to enable charging from grid – You have chosen to
allow charging from the grid, you will receive a pop-up message prompting you
to input your tariff details.
-
Step 1: Select your energy supplier and tariff. The drop down tariff selection options are, Single Rate, Dual Rate or Dynamic Rate.
-
Step 2: Once you have selected your energy supplier and tariff, click “Set my rates”
-
Step 3: Assign rates to times of the day on the next screen. If you have multiple rates throughout the day, you can add more by clicking “Add price period”.
-
Step 4: If you have different prices for different days of the week, select “Add tariff scheme” to input the full detailed breakdown of day, time and rate.
-
Step 5: Once you have input your tariff details, select “Save” at the bottom of the screen.
You can amend and change your tariff details at any time by following the same
instructions so, if you change supplier or tariff, just remember to hop on
over to your app and update your energy tariff details.
If you selected a Single Rate Tariff at Step 2, it will not take you through
to the next screen to enter your schedule of rates. As your rate is always the
same, libbi does not need to know when it is ‘cheaper’ for you and will not
charge from the grid.
Setting Priorities
If you have multiple myenergi devices you can control how energy is
distributed to each of them in your app and it couldn’t be simpler.
Using your finger, simply select the device you want to move and drag it to
the priority position you want it to take.
The higher up towards the house icon, the higher the priority for surplus
energy. The lower down and further away from the house icon the lesser the
priority for surplus energy.
If you have a myenergi eddi and/or zappi, regardless of the settings you have
selected, libbi can only provide energy to the zappi and/or eddi if they are
above them in priority.
i.e. Anything below the house icon receives surplus energy in the order of
priority, going downwards. Going upwards libbi will only provide energy to
anything shown above it in priority.
Screen 1,
above, shows eddi as the highest priority and libbi as the lowest priority.
So, eddi will receive any surplus energy first, followed by zappi and lastly
followed by libbi. As libbi is below both zappi and eddi, libbi can supply
energy to them both (depending on the settings you have selected for your
zappi and eddi devices).
Screen 2, eddi has been dragged to the bottom which means eddi is now the
lowest priority to receive surplus energy. libbi has been moved to the ‘same’
priority as zappi. Because they are the same priority, they will both receive
surplus energy equally.
Priorities Explained
Example 1
For surplus generation energy, eddi is the highest priority, followed by the
zappi, then followed by the libbi. This means eddi will receive any surplus
energy first before it is offered to the zappi and lastly it will be given to
the libbi, providing eddi and zappi aren’t in requirement of it.
libbi is below both zappi and eddi meaning it can provide energy to both
devices (depending on the preference you’ve selected either in your myenergi
app or on the eddi/zappi device itself)
Example 2
For surplus generation energy, eddi and libbi are of equal highest priority so
they will receive any surplus energy, equally, first. Surplus energy will
lastly be offered to zappi which is lowest priority. libbi will not provide
energy to devices on the same or lower priority than it.
Example 3
For surplus generation energy, libbi and eddi are of equal highest priority so
they will receive any surplus energy equally first. Surplus energy will lastly
be offered to zappi which is lowest priority. libbi will not provide energy to
devices on the same or lower priority than it.
Example 4
For surplus generation energy, libbi is the highest priority, followed by the
eddi, then followed by the zappi. This means libbi will receive any surplus
energy first before it is offered to the eddi and lastly it will be offered to
the zappi, providing eddi and libbi aren’t in requirement of it. libbi is
above both zappi and eddi meaning it cannot provide energy to either device.
However, libbi can still provide energy to the home.
Example 5
This myenergi eco-system consists of two libbis and an eddi. We will refer to
the highest libbi as libbi 1 and the lowest libbi as libbi 2, for this
example.
For surplus generation energy, libbi 1 is the highest priority, followed by
the eddi, then followed by libbi 2. This means libbi 1 will receive any
surplus energy first before it is offered to the eddi and lastly it will be
given to the libbi 2, providing eddi and libbi 1 aren’t in requirement of it.
libbi 1 is above eddi, meaning it cannot provide energy to it but it can still
provide energy to the home. libbi 2 is positioned below eddi, meaning libbi 2
can provide energy to eddi as well as to the home. libbi and zappi
For customers with a myenergi libbi and zappi, as well as being able to
prioritise your devices, as spoken about in the previous section, you can also
decide whether you want zappi to charge using your libbi or not.
Compatibility
libbi is not compatible with zappi V1 but is compatible with all later models.
When libbi is installed into an existing myenergi eco-system your installer
must ensure all existing compatible devices are on the most current firmware
in order for them to work with the libbi.
myenergi app (libbi and zappi)
In your myenergi app, there is the option to select whether or not you want
zappi to consume from your libbi and it is a simple tick box.
Go to your app home screen and click the battery symbol. On the next page,
scroll down to “Powered Devices”. If you would like libbi to provide energy to
zappi then tick the box. If you would prefer libbi to never provide energy to
zappi, leave this box unticked.
If you have more than one zappi, libbi will provide power equally to all
devices, when plugged in at the same time, depending on your priority
settings. zappi
Device Settings
A new menu item has been added to our zappi devices which allows you to select
whether you want zappi to drain libbi to charge your car or not. Select “YES”
if you would like it to use energy stored in libbi or select “NO” if you do
not want zappi to use energy from libbi.
This option can be found by in your zappi device, navigating to: “Other
Settings” > “Advanced” > “Supply Grid” > “Device”
zappi – FAST Mode
If using zappi in FAST mode, zappi will not use energy from libbi. zappi will
always charge from the grid or availble generation when in FAST Mode.
libbi and eddi
For customers with a myenergi libbi and eddi, as well as being able to
prioritise your devices, as spoken about in the previous section, you can also
decide whether you want eddi to use energy from your libbi or not.
Compatibility
libbi is compatible with all eddi models.
When libbi is installed into an existing myenergi eco-system, your installer
must ensure all existing compatible devices are on the most current firmware
in order for them to work with the libbi.
myenergi app (libbi and eddi)
In your myenergi app, there is the option to select whether or not you want
eddi to consume from your libbi and it is a simple tick box.
Go to your app home screen and click the battery symbol. On the next page,
scroll down to “Powered Devices”. If you would like libbi to provide energy to
eddi then tick the box. If you would prefer libbi to never provide energy to
eddi, leave this box unticked.
If you have more than one eddi, libbi will provide power equally to all
devices, when plugged in at the same time, depending on your priority
settings.
eddi Device Settings
A new menu item has been added to our eddi devices which allows you to select
whether you want libbi to discharge to eddi or not. Select “YES” if you would
like it to use energy stored in libbi or select “NO” if you do not want eddi
to use energy from libbi.
This option can be found by in your eddi device, navigating to: “Device
Settings” > “Advanced” > “Supply Grid” > “Device”
eddi and Boost / Timed Boost
Regardless of all selected settings, eddi will never use energy from libbi
when in Boost or Timed Boost Mode.
System Appearance
Battery and Inverter
1. | Hybrid Inverter LIBBI-HS3680/HS5000 |
---|---|
2. | On Board Display |
3. | Cable Box (connected to inverter) |
4. | Battery Capacity Indicator |
5. | 5.1kWh Battery Cell (Battery 1) |
Inverter
On Board Display and Light Indicators
You will be controlling your system using the libbi controller and the
myenergi app so it isn’t necessary to go into the inverter on board display
menu.
However, we describe below what you can expect to see on your inverter’s
display and what those light indicators mean.
The
display itself will continuously run through information screens whilst the
unit is on. The screens you can expect to see are below:
Battery
Light Indicators
1.| Capacity Indicator – Each green light represents 25% of battery
capacity. If solid green this indicates this section is full. If flashing
green this indicates this section is currently charging. i.e. two solid green
lights with a third flashing green light indicates 50% capacity is full and
51-75% is currently charging.
---|---
2.| Fault Indicator – Lights up red to indicate a fault with the
system. See controller display for further information.
Note: When switching the system on and off this light will show as red
momentarily and then turn off.
3.| Running Light – A solid green light indicates the system is on.
This will become a flashing green light when the battery is charging and
discharging.
4.| Reset Button – For resetting the battery.
Controller
1. | Display | Graphical LCD display with LED backlight |
---|---|---|
2. | Control Buttons | Four tactile buttons to navigate the menus and |
alter settings:
Controller Status Screens
1.| Import/Export Power: The power imported/exported from the grid (kW).
The arrow direction indicates if importing (left) or exporting (right).
---|---
2.| House Load Power: Power the property is currently using (kW). This
option requires a generation CT or PV to be connected directly into libbi.
3.| Operating Mode: Current operating mode (status) of the libbi.
4.| Generation Power: Power being generated by solar or wind generation,
if applicable. To measure this a CT must be connected to generation or PV
directly connected into libbi.
5.| Date & Time: Current date and time.
6.| libbi Controller Icon
7.| libbi Battery Icon: Indicates the current charge state of the
battery.
8.| Current Battery State of Charge (SoC): Indicates the percentage of
charge within the battery.
Common Status Screens
This section gives you a brief overview of some of the common status screens you can expect to see on your libbi controller display and what they mean.
-
Starting Up
Seen briefly at start up when libbi first powers on. -
Charging
libbi battery is being charged. -
Idle
Appears when libbi is not charging or discharging. -
Libbi Lost
libbi controller has lost communication with the libbi inverter and battery. -
Discharging
libbi battery is discharging. -
Power On
Appears after the ‘starting up’ screen and shows libbi controller is powering on. -
Battery Full
The battery is fully charged. -
Battery Empty
libbi battery is fully drained. -
Master Lost
libbi is a slave device and has lost communication with the master device.
Firmware Updates
Updating the firmware on your devices is very important to ensure they
continue to work as they should and they remain secure.
To check for available firmware updates, on your controller menu, navigate to;
Device Settings > Firmware Update
Firmware updates will automatically download in the background as and when
available. Downloaded firmware can be installed by navigating to this screen
and selecting “install”. If any updates are available they will be listed
here.
Operation After Power Failure
In the event of a power cut libbi will automatically reboot itself once
connection the grid has been re-established.
If you have back-up connected your libbi will switch over to the back-up
circuit using energy stored in libbi to power it.
Once grid connection has been re-established, libbi will automatically switch
from back up mode back to grid mode.
Fault Codes
Code 58: Generation CT Polarity
Polarity of the gen CT is the wrong way around.
- Contact installer.
- If problem persists contact myenergi Tech Support.
Code 101: Battery Empty
Status only – The minimum state of charge has been met.
Code 102: Battery Full
Status only – The maximum state of charge has been met
Code 106: Grid CT Lost
Grid readings have been lost, device has stopped to be safe.
- Contact installer.
- If problem persists, contact myenergi Tech Support.
Code 107: Local Comms Lost
Load control device has been lost, device has stopped to be safe.
- Ensure master device is powered on.
- Check pairing of all devices and re-pair, if necessary.
- Check all devices are on the same channel.
- If issue cannot be resolved, call myenergi Tech Support.
Code 151: Inverter Undervoltage
The inverter reports low grid voltage.
- Contact installer
- If issue persists, contact myenergi Tech Support.
Code 152: Inverter Overvoltage
The inverter reports high grid voltage.
- Contact myenergi Tech Support.
Code 153: Inverter Under Frequency
The inverter reports low grid frequency.
- Contact myenergi Tech Support.
Code 154: Inverter Over Frequency
The inverter reports high grid frequency.
- Contact myenergi Tech Support.
Code 156: Battery Lost
Communications between the battery and inverter have failed.
- Check battery is turned on.
- Contact installer.
- Contact myenergi Tech Support.
Code 157: Battery Undervoltage
Battery voltage is under threshold.
- Reboot Battery.
- If issue persists, contact myenergi Tech Support.
Code 158: Battery Voltage Low
Reporting low battery voltage.
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 159: Battery Voltage High
Reporting high battery voltage.
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 160: Overload
Inverter circuit overloaded. Occurs when the demand is more than the inverter
can deliver, when in backup mode.
- Turn off loads powered by the backup circuit.
- If problem persists, contact myenergi Tech Support
Code 161: GFCI Over Threshold
Inverter internal protection triggered due to internal fault in inverter.
- Contact myenergi Tech Support.
Code 163: Fan Fault
Inverter fan fault detected.
- Contact myenergi Tech Support.
Code 164: Bat Under Capacity
Battery power is insufficient to discharge.
- Contact myenergi Tech Support.
Code 165: BMS Discharge Over Current
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 166: BMS Charge Over Current
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 167: BMS Over Voltage
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 168: BMS Over Temperature
- Check ambient temperature at install site.
- Contact myenergi Tech Support.
Code 169: BMS Discharge Temperature Low
- Check ambient temperature at install site.
- Contact myenergi Tech Support.
Code 170: Battery Voltage Imbalance
- Reboot battery.
- If issue persists, contact myenergi Tech Support.
Code 171: BMS Communications Fault
- Reboot battery.
- Contact installer.
- If issue persists call Tech Support.
Code 172: BMS Under Voltage
- Reboot battery.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 173: BMS Charge Temperature Low
- Check ambient temperature at install site.
- Contact Tech Support.
Code 174: BMS Voltage High
- Reboot battery.
- If issue persists, contact myenergi Tech Support
Code 175: BMS Temperature High
- Check ambient temperature at install site.
- Contact myenergi Tech Support.
Code 179: Grid CT Polarity
Grid CT may be the wrong way around.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 183: Inv Comms Lost
- Check inverter and controller are turned on.
- Contact installer.
- If problem persists contact myenergi Tech Support
Code 184: Controller Undervoltage
- Contact DNO (Distributed Network Operator).
- If issue persists, contact myenergi Tech Support.
Code 185: Controller Overvoltage
- Contact DNO (Distributed Network Operator).
- If issue persists, contact myenergi Tech Support.
Code 186: Controller Under Frequency
- Contact DNO (Distributed Network Operator).
- If issue persists, contact myenergi Tech Support.
Code 187: Controller Over Frequency
- Contact DNO (Distributed Network Operator).
- If issue persists, contact myenergi Tech Support.
Code 201: Soft Timeout
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 202: Internal Voltage Short
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 203: GFCI Sensor Fault
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 205: Bus Low Fault
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 206: Bus High Fault
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 207: Bus Short Fault
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support.
Code 208: PV ISO Under
- Power down following the power down procedure.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 209: PV Input Short Circuit
- Disconnect PV safely using the DC isolator.
- Power down following the power down procedure.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 210: Bypass Relay Fault
- Disconnect PV safely using the DC isolator.
- Power down following the power down procedure.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 211: Inverter Overcurrent
- Wait 5 minutes for inverter to restart.
- If issue persists, power down following the power down procedure.
- Contact installer.
- If problem still persists contact myenergi Tech Support.
Code 212: Inverter DC Over
- Power down following the power down procedure.
- If issue persists, contact myenergi Tech Support
Code 213: Ambient Over Temperature
- Check ambient temperature at install site.
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- If problem persists, contact myenergi Tech Support.
Code 214: Sink Over Temperature
- Check ambient temperature at install site.
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- If problem persists, contact myenergi Tech Support.
Code 215: Grid Relay Fault
- Disconnect PV safely using the DC isolator.
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- Reconnect PV.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 216: Discharge Overcurrent
- Wait 1 minute for inverter to restart.
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- If problem persists, contact myenergi Tech Support.
Code 217: Charge Overcurrent
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 219: Inverter Abnormal
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- If issue persists, contact myenergi Tech Support.
Code 220: EPS Relay Fault
- Disconnect PV safely using the DC isolator.
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- Reconnect PV.
- Contact installer.
- If issue persists, contact myenergi Tech Support.
Code 232: SCI Fault
- Power down following the power down procedure.
- Power up libbi following the power up procedure.
- If issue persists, contact myenergi Tech Support.
Code 233: SoC Recovery
Status only – Libbi is charging to keep its SoC above a safety threshold
Code 234: Calibration Charge
Status only – Libbi is performing its calibration charge on first install
Code 251: Upgrading DSP
Status only – DSP upgrade on inverter has started – Will clear when upgrade is
complete.
Code 252: Upgrading ARM
Status only – ARM upgrade on inverter has started – Will clear when upgrade is
complete.
Routine Maintenance & Cleaning
We recommend a routine observation of the libbi every 6 months. This should be
carried out by a competent person and its main aim is to look for any signs of
damage and abnormalities. This is a visual inspection only and should not
entail removing the cable box cover or dismantling the libbi in any way.
A full maintenance inspection is recommended to be carried out by a qualified
person every 6-12 months. This is to check cables and terminals. Please speak
to your installer to arrange this.
Emergency Power Down Procedure
If you are ever advised by myenergi Tech Support or by the fault code instruction to power down the libbi, follow the below procedure to do this safely.
- Remove the cable box cover and set aside.
- Unscrew the two thumb screws to access the switch box and open the switch box cover.
- Turn off the battery switch.
- Turn off the isolation switch on side of the battery or all batteries if the system has more than one. The switch is located beneath the side panel, which must first be unscrewed and removed.
- Press and hold the power button on the front of the battery module until all the lights go out. Repeat this step for each battery module.
- Turn off the backup/load isolation switch/breaker (if backup is connected).
- Turn off AC Isolator.
- Turn off the PV isolator, if applicable.
Battery Reboot
- Remove the cable box cover and set aside.
- Unscrew the two thumb screws to access the switch box and open the switch box cover.
- Turn off battery switch.
- Turn off the isolation switch on side of the battery or all batteries if the system has more than one. The switch is located beneath the side panel, which must first be unscrewed and removed.
- Press and hold the power button on the front of the battery module until all the lights go out. Repeat this step for each battery module.
- Leave for 30 seconds.
- Turn on the isolation switch on the side of battery, or all batteries if the system has more than one.
- Turn on the battery switch in the wiring box.
- If issues persist, contact myenergi Tech Support.
Warranty
Full details of the myenergi libbi product warranty are available on our
website or by scanning the QR code below.
https://www.myenergi.com/terms-and-conditions/myenergi-libbi-system-
warranty/
Installer Portal
As part of the install, you, as the approved installer, are required to input
the serial numbers of the inverter, battery(ies) and controller into the
myenergi Installer Portal. This allows us to know when the customer’s Warranty
period begins.
If at any point in the future, the customer decides to upgrade their system by
adding an extra battery, this will allow us to know when the Warranty period
begins for the part added at a later date.
Technical Support
If you experience any issues with libbi during or post installation, please
contact our technical support team by scanning the QR Code below:
https://myenergi.com/manual-support/
Please contact us directly for the quickest solution.
Our Products
For more information about other myenergi products, please visit
https://myenergi.com/zappi
https://myenergi.com/eddi
https://myenergi.com/harvi
References
- myenergi account
- Download centre | myenergi UK
- Download centre | myenergi GB
- EV Charger | Our #1 Solar EV Charger - zappi ⚡ myenergi
Read User Manual Online (PDF format)
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