LG 27UL550 LED LCD Monitor Owner’s Manual
- June 10, 2024
- LG
Table of Contents
27UL550 LED LCD Monitor
Product Information: LED LCD Monitor
The LG LED Monitor applies an LCD screen with LED backlights.
The monitor comes in four different models: 27UL550, 27UL500,
27UK500, and 27BL55U. The monitor has a joystick button that can be
used to control various functions such as power on/off and volume
control. It also has a pivot feature that allows the monitor to be
rotated clockwise. The monitor can be connected to a table using a
Kensington security system cable.
Product Usage Instructions
Assembling and Preparing
Before assembling the monitor, please visit www.lg.com to check
the license for your specific model. To prevent damage to the
monitor, do not apply excessive force while assembling it.
You can download and install the latest drivers and software
from the LGE website. The recommended installation priority for
drivers and software is as follows:
- Monitor Driver: Recommended
- OnScreen Control: Recommended
- Dual Controller: Optional
Product and Button Description
The joystick button is used to control the functions of the
monitor. Press it once to turn on the monitor, and hold it for more
than 5 seconds to turn it off. You can also use the joystick button
to control the volume by moving it left or right.
Moving and Lifting the Monitor
When moving or lifting the monitor, handle it with both hands to
prevent damage. Do not touch the joystick button while moving or
lifting the monitor, as this may cause it to malfunction.
Installing on a Table
The monitor can be installed on a table using the stand base.
Make sure to adjust the angle and height of the stand to prevent
the monitor from falling and getting damaged. Refer to the product
manual for specific instructions on adjusting the angle and height
of the stand.
Pivot Feature
The pivot feature allows you to rotate the monitor clockwise. To
use this feature, raise the monitor to its maximum height and
adjust the angle in the direction of the arrow as shown in the
figure. Note that some Windows versions and graphics card drivers
may use different settings for the screen pivot key or may not
support it at all.
Using the Kensington Lock
The connector for the Kensington security system is located at
the back of the monitor. To use it, connect the monitor to a table
using a Kensington security system cable. For more information on
installation and usage, refer to the Kensington lock owner’s manual
or visit the website at http://www.kensington.com.
OWNER’S MANUAL
LED LCD MONITOR
(LED Monitor*)
- LG LED Monitor applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference.
27UL550 27UL500 27UK500 27BL55U
www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
LICENSE ……………………………………………… 2 ASSEMBLING AND PREPARING ……………… 3 USING THE
MONITOR……………………………. 9 USER SETTINGS …………………………………. 11 TROUBLESHOOTING
…………………………… 22 PRODUCT SPECIFICATION……………………. 24
LICENSE
Each model has different licenses. Visit www.lg.com for more information on
the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo
for dual-mode source devices are all registered trademarks of the Video
Electronics Standards Association.
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ASSEMBLING AND PREPARING
CAUTION · Always use genuine LG components to ensure safety and product
performance. · The product warranty will not cover damage or injury caused by
the use of unauthorized components. · It is recommended that use the supplied
components. · If you use generic cables not certified by LG, the screen may
not display or there may be image noises. · Illustrations in this document
represent typical procedures, so they may look different from the actual
product. · Do not apply foreign substances (oils, lubricants, etc.) to the
screw parts when assembling the product. (Doing
so may damage the product.) · Applying excessive force when tightening screws
may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty. · Do not carry the monitor
upside down by just holding the base. This may cause the monitor to fall off
the stand
and could result in personal injury. · When lifting or moving the monitor, do
not touch the monitor screen. The force applied to the monitor screen
may cause damage to it.
NOTE
· The components may look different from those illustrated here. · Without
prior notice, all product information and specifications contained in this
manual are subject to change
to improve the performance of the product. · To purchase optional accessories,
visit an electronics store or an online shopping site, or contact the retailer
from which you purchased the product. · The power cord provided may differ
depending upon the region.
Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software Monitor Driver OnScreen Control Dual Controller
Installation Priority Recommended Recommended Optional
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Product and Button Description
Joystick Button
Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the
monitor from being scratched or damaged and to ensure safe transportation,
regardless of its shape or size. · Place the monitor in the original box or
packing material before attempting to move it. · Before moving or lifting the
monitor, disconnect the power cord and all other cables. · Hold the bottom and
side of the monitor frame firmly. Do not hold the panel itself. · When holding
the monitor, the screen should face away from you to prevent it from being
scratched. · When transporting the monitor, do not expose the monitor to shock
or excessive vibration. · When moving the monitor, keep it upright and never
turn the monitor on its side or tilt it sideways.
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick
button or moving it left/right/up/ down with your finger.
Basic Functions
Power on
Press the joystick button once with your finger to turn on the monitor.
Power off
Press and hold the joystick button once more than 5 seconds with your finger to turn off the monitor.
/
Volume control
You can control the volume by moving the joystick button left/right.
NOTE · The joystick button is located at the bottom of the monitor.
CAUTION · Avoid touching the monitor screen as much as possible.
– This may result in damage to the screen or some of the pixels used to create
images. · If you use the monitor panel without the stand base, its joystick
button may cause the monitor to become
unstable and fall, resulting in damage to the monitor or human injury. In
addition, this may cause the joystick button to malfunction.
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Installing on a Table
· Lift the monitor and place it on the table in an upright position. Place the
monitor at least 100 mm away from the wall to ensure sufficient ventilation.
27UL550 27BL55U
27UL500 27UK500
100 mm 100 mm
100 mm 100 mm
100 mm 100 mm
100 mm 100 mm
WARNING · When adjusting the screen height, do not place your hand on the
stand body to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position. 2 Adjust
the angle of the screen. The angle of the screen can be adjusted forward or
backward from -5° to 15° for a comfortable viewing experience.
WARNING · To avoid injury to the fingers when adjusting the screen, do not
hold the lower part of the monitor’s frame as
illustrated below. · Be careful not to touch or press the screen area when
adjusting the angle of the monitor.
27UL550 27BL55U
CAUTION · Unplug the power cord before moving or installing the monitor. There
is risk of electric shock. · Make sure to use the power cord that is provided
in the product package and connect it to a grounded power
outlet. · If you need another power cord, please contact your local dealer or
the nearest retail store.
Adjusting the Stand Height
27UL550 27BL55U
1 Place the monitor mounted on the stand base in an upright position. 2 Handle
the monitor with both hands for safety.
Max. 110.0 mm
27UL500 27UK500
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Pivot Feature
27UL550 27BL55U
The pivot feature allows the monitor to rotate 90° clockwise.
3 Rotate the monitor clockwise as shown in the figure.
Head
Stand
WARNING · To avoid scratching the stand base, make sure that when rotating the
monitor using the pivot feature, the
stand does not make contact with the monitor.
1 Raise the monitor to the maximum height.
4 Complete the installation by rotating the monitor 90° as shown below.
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
NOTE
· Auto Pivot feature of the display is not supported. · The screen can be
rotated easily using the screen pivot shortcut key provided with your Windows
operating
system. Note that some Windows versions and some graphics card drivers may use
different settings for the screen pivot key or may not support the pivot key
at all.
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Using the Kensington Lock
The connector for the Kensington security system is located at the back of the
monitor. For more information on installation and usage, refer to the
Kensington lock owner’s manual or visit the website at
http://www.kensington.com. Connect the monitor to a table using the Kensington
security system cable.
27UL550 27BL55U
NOTE 27UL550 27BL55U · The left or right side of the monitor head can be
slightly rotated up or down (up to 3°). Adjust the horizontal
level of the monitor head.
Monitor head
27UL500 27UK500
Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other
compatible devices.
NOTE · The wall mount plate is sold separately. · For more information on
installation, refer to the wall mount plate’s installation guide. · Be careful
not to apply too much force while mounting the wall mount plate as it may
cause damage to the
screen. · Remove the stand before installing the monitor on a wall mount by
performing the stand attachment in
reverse.
NOTE · The Kensington security system is optional. You can obtain optional
accessories from most electronics stores.
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Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm
of space at each side of the monitor to ensure sufficient ventilation.
Detailed installation instructions can be obtained from your local retail
store. Alternatively, please refer to the manual for how to install and set up
a tilting wall mounting bracket.
100 mm
100 mm
100 mm
100 mm
To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
Wall Mount (mm) Standard screw Number of screws Wall Mount Plate (Optional)
100 x 100 M4 x L10
4 LSW 149
· For more information, please refer to the user manual for the wall mounting
bracket. CAUTION
· Unplug the power cord before moving or installing the monitor to avoid
electric shock. · Installing the monitor on the ceiling or on a slanted wall
may result in the monitor falling off, which could lead
to injury. Use an authorized LG wall mount and contact the local dealer or
qualified personnel. · Applying excessive force when tightening screws may
cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty. · Use the wall mounting
bracket and screws that conform to VESA standards. Damage caused by the use or
misuse of inappropriate components will not be covered by the product
warranty. · When measured from the back of the monitor, the length of each
installed screw must be 8 mm or less.
Wall Mount Plate
Back of the Monitor
Wall Mount Plate
Back of the Monitor
Standard screw: M4 x L10
NOTE · A non-VESA standard screw may damage the product and cause the monitor
to fall. LG Electronics is not liable
for any accidents relating to the use of non-standard screws. · The wall mount
kit includes the installation guide and all necessary parts. · The wall
mounting bracket is optional. You can obtain optional accessories from your
local dealer. · The length of the screw may differ for each wall mounting
bracket. If you use screws longer than the standard
length, it may damage the inside of the product.
8
Max. 8 mm
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USING THE MONITOR
· Illustrations in this manual may differ from the actual product. Press the
joystick button, go to Settings Input, and then select the input option.
CAUTION · Do not press the screen for a prolonged time. This may cause image
distortion. · Do not display a still image on the screen for a prolonged time.
This may cause image retention. Use a PC
screensaver if possible. · When connecting the power cord to the outlet, use a
grounded (3-hole) power strip or a grounded power
outlet. · The monitor may flicker when turned on in an area where the
temperature is low. This is normal. · Sometimes red, green, or blue spots may
appear on the screen. This is normal.
DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE · There may be no video or audio output depending on the DP (DisplayPort)
version of the PC. · If you are using a Mini DisplayPort output graphics card,
use a Mini DP to DP (Mini DisplayPort to DisplayPort)
cable or gender that supports DisplayPort1.2 or 1.4. (Sold separately)
Connecting to a PC
· This monitor supports the Plug and Play feature. Plug and Play: A feature
that allows you to add a device to your computer without having to reconfigure
anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION · Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause
compatibility issues. · Use a certified cable with the HDMI logo attached. If
you do not use a certified HDMI cable, the screen may not
display or a connection error may occur. · Recommended HDMI cable types
– High-Speed HDMI®/TM cable – High-Speed HDMI®/TM cable with Ethernet
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Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the
monitor.
NOTE · Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause
compatibility issues. · Use a certified cable with the HDMI logo attached. If
you do not use a certified HDMI cable, the screen may not
display or a connection error may occur. · Recommended HDMI cable types
– High-Speed HDMI®/TM cable – High-Speed HDMI®/TM cable with Ethernet
Connecting Peripherals
Headphones Connection
Connect peripherals to the monitor via the headphones port.
NOTE · Peripheral devices are sold separately. · Depending on the audio
settings of the PC and external device, headphones and speaker functions may
be
limited. · If you use angled earphones, it may cause a problem with connecting
another external device to the monitor.
Therefore, it is recommended to use straight earphones.
Angled 10
Straight (Recommend)
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USER SETTINGS
NOTE · Your monitor’s OSD (On Screen Display) may differ slightly from that
shown in this manual.
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor. 2 Move the joystick
up/down and left/right to set the options. 3 Press the joystick button once
more to exit the main menu.
Joystick Button
Button
Menu Status Main menu disabled
Main menu enabled
Main menu disabled Main menu enabled Main menu disabled Main menu enabled Main
menu disabled Main menu enabled Main menu disabled Main menu enabled
Description Enables the main menu. Exits the main menu. (Holding down the button more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.) Adjusts the monitor volume level. Enters the Input features. Adjusts the monitor volume level. Enters the Settings feature. Displays the information on the current input. Turns off the monitor. Displays the information on the current input. Enters the Picture Mode feature.
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Main Menu Features
Main Menu
Power Off
Input Power Off
Settings
Input
Exit
Settings
Picture Mode
Exit Picture Mode
Sets input mode. Turns off the monitor. Configures the screen settings. Sets the picture mode. Exits the main menu.
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor
and then enter the Settings. 2 Move the joystick up/down and left/right to set
the options. 3 To return to the upper menu or set other menu items, move the
joystick to or pressing ( ) it. 4 If you want to exit the OSD menu, move the
joystick to until you exit.
Quick Settings
Input
Picture
General
Description
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Quick Settings
Settings > Quick Settings Brightness Contrast Volume
Color Temp
Description
Adjusts the contrast and brightness of the screen.
Adjusts the volume.
NOTE · You can adjust Mute / Unmute by moving the joystick button to in the Volume menu.
Custom Warm Medium Cool Manual
The user can adjust it to red, green, or blue by customization. Sets the screen color to a reddish tone. Sets the screen color between a red and blue tone. Sets the screen color to a bluish tone. The user can fine-tune the color temperature.
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Input
Settings > Input Input List
Aspect Ratio
Description
Selects the input mode.
Adjusts the aspect ratio of the screen.
Full Wide
Displays the video in widescreen, regardless of the video signal input.
Original
Displays video according to the aspect ratio of the video signal input.
Just Scan
The aspect ratio is not adjusted from the original.
NOTE
· The display may look the same for Full Wide , Original, and Just Scan
options at the recommended resolution (3840 x 2160). · There is no Just Scan
menu on FreeSync Mode. ( Go to Picture Game Adjust FreeSync, to set from
FreeSync Basic or Extended to Off)
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Picture
NOTE · The Picture Mode that can be set depends on the Input signal.
[Picture Mode on SDR (Non-HDR) signal]
Settings > Picture Picture Mode
Description
Custom
Allows the user to adjust each element.
Vivid HDR Effect Reader Cinema FPS RTS Color Weakness
EBU REC709 SMPTE-C
Heightens contrast, brightness and sharpness to display vivid images.
Optimizes the screen for high dynamic range. Optimizes the screen for viewing
documents. You can brighten the screen in the OSD menu. Optimizes the screen
for video. This mode is optimized for FPS games. This mode is optimized for
RTS Game. This mode is for users who cannot distinguish between red and green.
It enables users with color weakness to easily distinguish between the two
colors. A standard TV PAL color space for broadcasting. A standard HDTV color
space for broadcasting. A standard TV NTSC color space for broadcasting.
NOTE · If the Picture Mode is changed in the DP (DisplayPort) input, the screen may flicker or the resolution of your PC screen may be affected.
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[Picture Mode on HDR signal] Settings > Picture
Picture Mode
Custom Vivid Standard Cinema FPS RTS
Description Allows the user to adjust each element. Optimized the screen for HDR vivid colors. Optimized the screen for HDR standard. Optimized the screen for HDR video. This mode is optimized for FPS games.It is suitable for very dark FPS games. This mode is optimized for RTS Game.
NOTE
· HDR content may not display correctly depending on Window10 OS settings,
please check HDR On/Off settings in Windows. · When the HDR function is turned
on, the characters or picture quality may be poor according to Graphic card
performance. · While the HDR function is on, screen flickering or cracking may
occur when changing the monitor input or power on/off according to Graphic
card performance.
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Settings > Picture
Brightness Contrast Sharpness
Picture Adjust
SUPER RESOLUTION+
Black Level DFC
Description
Adjusts the contrast and brightness of the screen.
Adjusts the sharpness of the screen.
High
Optimizes the screen for crystal clear images. Best for high-definition video or games.
Middle
Optimizes the screen for comfortable viewing, with images at the middle level between the low and high modes. Best for UCC or SD videos.
Low
Optimizes the screen for smooth and natural images. Best for still images or images with less movement.
Off
Displays in the most common setting. Disables SUPER RESOLUTION+.
NOTE · Because this is a function to increase the sharpness of low resolution
pictures, it is not recommended to use the function for
normal text or for desktop icons. Doing so may result in unnecessarily high
sharpness.
Sets the offset level (for HDMI only). · Offset: as a reference for a video signal, this is the darkest color the monitor can display.
High
Keeps the current contrast ratio of the screen.
Low
Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
On
Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
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Settings > Picture
Response Time
Game Adjust
FreeSync
Black Stabilizer
18
Description
Sets a response time for displayed pictures based on the movement of the picture on the screen. For a normal environment, it is recommended that you use Fast. When there is a lot of motion, it is recommended that you use Faster. Setting to Faster may cause image sticking.
Faster
Sets the response time to Faster.
Fast
Sets the response time to Fast.
Normal
Sets the response time to Normal.
Off
Does not use the response time improvement feature.
Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal.
CAUTION
· Supported Interface: DisplayPort,HDMI. · Supported Graphic Card : A graphic
card that supports AMD’s FreeSync is necessary. · Supported Version : Make
sure to update the graphic card to the latest driver. · For more information
and requirement, refer to AMD website at http://www.amd.com/FreeSync
Extended
Basic Off
Enable wider frequency range of FreeSync function than basic mode. The screen may flicker during the game play. Enable basic frequency range of FreeSync function. FreeSync function off.
You can control the black contrast to have better visibility in dark scenes. Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark game screens.) Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
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Settings > Picture Color Adjust Picture Reset
Gamma
Color Temp Red/Green/Blue Six Color Do you want to reset your picture
settings?
Description
Mode 1, Mode 2, Mode 3
The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
Mode 4
If you do not need to adjust the gamma settings, select Mode 4.
Set your own color temperature.
Custom
The user can adjust it to red, green, or blue by customization.
Warm
Sets the screen color to a reddish tone.
Medium
Sets the screen color to between a red and blue tone.
Cool Manual
Sets the screen color to a bluish tone. The user can fine-tune the color temperature.
You can customize the picture color using red, green, and blue colors.
Meets the user requirements for colors by adjusting the hue and saturation of the six colors (red, green, blue, cyan, magenta, and yellow) and then saving the settings.
Hue
Adjusts the tone of the screen colors.
Saturation
No Yes
Adjusts the saturation of the screen colors. The lower the value, the less
saturated and brighter the colors become. The higher the value, the more
saturated and darker the colors become.
Cancel the select.
Returns to the default settings.
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General
Settings > General Language SMART ENERGY SAVING
Power LED
Automatic Standby
Description
Sets the menu screen to the desired language.
Conserve energy by using luminance compensation algorithm.
High
Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low
Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off
Disables the feature.
NOTE · The value of energy saving data may differ depending on panel and panel
suppliers. · If you select the option of SMART ENERGY SAVING is High or Low,
monitor luminance become lower or higher depend on source.
Turns the power LED on the bottom of the monitor on or off.
On
The power LED turns on automatically.
Off
The power LED turns off.
NOTE · When the Power LED function is turned on, it operates as follows:
– On Mode: White – Sleep Mode (Standby Mode): White Blinking – Off Mode: Off
Feature that automatically turns off the monitor when there is no movement on
the screen for a period of time. You can set a timer for the auto-off
function. (Off, 4 H, 6 H, and 8 H)
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Settings > General
Description
DisplayPort Version
Set DisplayPort Version to the same version as the connected external device. (1.4, 1.2, and 1.1) To use the HDR function, set to 1.4.
Provides sharper images when connected to a device supporting ULTRA HD Deep Color.
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4K@ 60 Hz Support Format
HDMI ULTRA HD Deep Color
Resolution 3840 x 2160
Frame rate(Hz)
59.94 60.00
Color Depth / Chroma Sampling
8 bit
10 bit
YCbCr 4:2:0
YCbCr 4:2:2
YCbCr 4:4:4
–
RGB 4:4:4
–
NOTE
· To use HDMI ULTRA HD Deep Color, turn this function “On”. · If the connected
device does not support Deep Color, the screen or sound may not work properly.
In this case, set this function to off. · The HDMI ULTRA HD Deep Color
function can be set individually for each HDMI port. · To use the HDR
function, set HDMI ULTRA HD Deep Color to”On”.
This feature lets you set the sound generated from Buzzer when your monitor powers on.
Buzzer
On
Enables your monitor’s Buzzer.
Off
Disables your monitor’s Buzzer.
This feature disables the configuration and adjustment of menus.
On
OSD Lock
Off
Enables OSD Lock. Disables OSD Lock.
NOTE · All features are disabled except Brightness, Contrast, Volume, Input List, Aspect Ratio, OSD Lock and Information.
OSD Size
User can select OSD Size to Large or Small.
Information
The following display information will be shown; Serial Number, Total Power On Time, Resolution.
Do you want to reset your settings?
Reset to Initial Settings
No
Cancel the reset.
Yes
Returns to the default settings.
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TROUBLESHOOTING
Nothing is displayed on the screen. Is the monitor’s power cord plugged in? Is the power LED on? Is the power on and the power LED displaying white?
· Check if the power cord is correctly plugged into the power outlet. · Check the power cable connection and press the power button. · Check that the connected input is enabled (Settings > Input).
Is the No Signal message being displayed?
· This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
Is the Out of Range message being displayed?
· This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
· If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen
may be flickering. Change the resolution to 1080p or the recommended
resolution.
· Not setting the graphics card to the recommended (optimal) resolution may
result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display.
· The setting methods may be different depending on the computer or operating
system, and some resolutions may not be available depending on the performance
of the graphics card. If this is the case, contact the manufacturer of the
computer or graphics card for assistance.
Does image sticking occur even when the monitor is turned off?
· Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. · To extend the lifetime of the monitor, use a screensaver.
Are there spots on the screen?
· When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor’s performance.
Some features are disabled. Are some functions not available when you press the Menu button? · The OSD is locked. Disable OSD Lock in General.
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Do you see an “Unrecognized monitor, Plug and Play (VESA DDC) monitor found” message?
Have you installed the display driver?
· Be sure to install the display driver from our web site: http://www.lg.com. · Make sure to check if the graphics card supports Plug and Play function.
No sound from the headphone port. Are images displayed without sound?
· Make sure that the headphone port connections are made properly. · Try increasing the volume with the joystick. · Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)
NOTE · LED can be lighted with Set OSD Menu.
Settings General Power LED On
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PRODUCT SPECIFICATION
27UL500
Color Depth Resolution Power Sources
AC/DC adaptor
8-bit / 10-bit color is supported.
Max Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Power Rating
19 V 2.0 A
Power Consumption
On mode: 36 W Typ. (Outgoing condition)* Sleep Mode (Standby Mode) 0.5 W ** Off Mode 0.3 W
LCAP21C, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE , or LCAP26B-E, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE, or ADS-45SQ-19-3 19040E, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPBR-1, manufactured by SHENZHEN HONOR ELECTRONIC, or AD10530LF, manufactured by PI Electronics (H.K.) Ltd., or AD2137620, manufactured by PI Electronics (H.K.) Ltd., or AD2137S20,manufactured by PI Electronics (H.K.) Ltd.. Output: 19 V 2.1 A
Environmental Conditions
or DA-48F19, manufactured by Asian Power Devices Inc. or MS-Z2530R190-048M0-E, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Output: 19 V 2.53 A
Operating Conditions
Temperature
Humidity
Storing Conditions
Temperature
Humidity
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0 °C to 40 °C Less than 80 % -20 °C to 60 °C Less than 85 %
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Monitor Size (Width x Height x Depth)
Dimensions
With Stand
622.6 mm x 460.0 mm x 209.4 mm
Without Stand
622.6 mm x 371.0 mm x 74.1 mm
With Stand
5.1 kg
Weight (Without Packaging)
Without Stand
4.6 kg
The specifications are subject to change without notice. The symbol means alternating current, and the symbol means direct current. The power consumption level can be different by operating condition and monitor setting.
- The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution). ** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
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ENGLISH
PRODUCT SPECIFICATION
27UK500
Color Depth Resolution Power Sources
AC/DC adaptor
Environmental Conditions Dimensions Weight (Without Packaging)
8-bit / 10-bit color is supported.
Max Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Power Rating
19 V 2.0 A
Power Consumption
On mode: 36 W Typ. (Outgoing condition)* Sleep Mode (Standby Mode) 0.5 W ** Off Mode 0.3 W
ADS-45SN-19-3 19040G, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS- 45SQ-19-3 19040E, manufactured by SHENZHEN HONOR ELECTRONIC, or LCAP21C, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE, or AD10530LF, manufactured by PI Electronics (H.K.) Ltd.. Output: 19 V 2.1 A
Operating Conditions
Temperature
Humidity
Storing Conditions
Temperature
Humidity
Monitor Size (Width x Height x Depth)
With Stand
622.6 mm x 460.0 mm x 209.4 mm
Without Stand
622.6 mm x 371.0 mm x 74.1 mm
With Stand
5.1 kg
Without Stand
4.6 kg
The specifications are subject to change without notice. The symbol means alternating current, and the symbol means direct current. The power consumption level can be different by operating condition and monitor setting.
- The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution). 26 ** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
0 °C to 40 °C Less than 80 % -20 °C to 60 °C Less than 85 %
ENGLISH
PRODUCT SPECIFICATION
27UL550
Color Depth Resolution Power Sources
AC/DC adaptor
8-bit / 10-bit color is supported.
Max Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Power Rating
19 V 2.0 A
Power Consumption
On mode: 36 W Typ. (Outgoing condition)* Sleep Mode (Standby Mode) 0.5 W ** Off Mode 0.3 W
LCAP21C, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE , or LCAP26B-E, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE, or ADS-45SQ-19-3 19040E, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS-45FSQ-19 19040EPBR-1, manufactured by SHENZHEN HONOR ELECTRONIC, or AD10530LF, manufactured by PI Electronics (H.K.) Ltd., or AD2137620, manufactured by PI Electronics (H.K.) Ltd., or AD2137S20,manufactured by PI Electronics (H.K.) Ltd.. Output: 19 V 2.1 A
Environmental Conditions
or DA-48F19, manufactured by Asian Power Devices Inc. or MS-Z2530R190-048M0-E, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Output: 19 V 2.53 A
Operating Conditions
Temperature
Humidity
Storing Conditions
Temperature
Humidity
0 °C to 40 °C Less than 80 % -20 °C to 60 °C Less than 85 %
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Monitor Size (Width x Height x Depth)
Dimensions
With Stand
622.6 mm x 572.2 mm x 230.0 mm
Without Stand
622.6 mm x 371.0 mm x 45.8 mm
With Stand
6.0 kg
Weight (Without Packaging)
Without Stand
4.4 kg
The specifications are subject to change without notice. The symbol means alternating current, and the symbol means direct current. The power consumption level can be different by operating condition and monitor setting.
- The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution). ** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
28
PRODUCT SPECIFICATION
27BL55U
Color Depth
8-bit / 10-bit color is supported.
ENGLISH
Resolution
Max Resolution Recommended Resolution
3840 x 2160 @ 60 Hz 3840 x 2160 @ 60 Hz
Power Rating
19 V 2.0 A
Power Sources
Power Consumption
On mode: 24 W Typ. (ENERGY STAR® standard)* Sleep Mode (Standby Mode) 0.5 W ** Off Mode 0.3 W
AC/DC adaptor
ADS-45SN-19-3 19040G, manufactured by SHENZHEN HONOR ELECTRONIC, or ADS- 45SQ-19-3 19040E, manufactured by SHENZHEN HONOR ELECTRONIC, or LCAP21C, manufactured by LIEN CHANG ELECTRONIC ENTERPRISE, or AD10530LF, manufactured by PI Electronics (H.K.) Ltd.. Output: 19 V 2.1 A
Operating Conditions
Temperature
0 °C to 40 °C
Environmental Conditions
Storing Conditions
Humidity Temperature
Less than 80 % -20 °C to 60 °C
Humidity
Less than 85 %
Monitor Size (Width x Height x Depth)
Dimensions
With Stand
622.6 mm x 572.2 mm x 230.0 mm
Without Stand
622.6 mm x 371.0 mm x 45.8 mm
With Stand
6.0 kg
Weight (Without Packaging)
Without Stand
4.4 kg
The specifications are subject to change without notice.
The symbol means alternating current, and the symbol means direct current.
The power consumption level can be different by operating condition and monitor setting.
- The On mode power consumption is measured with ENERGY STAR® test standard.
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
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Factory Support Mode (Preset Mode, PC)
DisplayPort
Preset Mode
640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024
1600 x 900 1920 x 1080 2560 x 1440 3840 x 2160 3840 x 2160
Horizontal Frequency (kHz)
31.469 37.879 48.363 54.347 45.00 49.702 63.981 60.00 67.5 88.79 66.66 133.32
Vertical Frequency (Hz)
59.94 60.317
60 60.05 60.00 59.810 60.02 60.00 60 59.95 30 60
Polarity (H/V)
-/+/+ -/+/+ +/+ -/+ +/+ +/+ +/+/+/+/-
Remarks DisplayPort Preferred timing
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HDMI
Preset Mode
640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024
1600 x 900 1920 x 1080 2560 x 1440 3840 x 2160 3840 x 2160
Horizontal Frequency (kHz)
31.469 37.879 48.363 54.347 45.00 49.702 63.981 60.00 67.5 88.79 67.5 135
Vertical Frequency (Hz)
59.94 60.317
60 60.05 60.00 59.810 60.02 60.00 60 59.95 30 60
Polarity (H/V)
-/+/+ -/+/+ +/+ -/+ +/+ +/+ +/+/+/+/-
Remarks
HDMI Preferred timing, HDMI ULTRA HD Deep Color : Off HDMI Preferred timing,
HDMI ULTRA HD Deep Color : On
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HDMI Timing (Video)
Factory support mode (Preset Mode) 480p 720p 1080p 2160p
Horizontal Frequency(kHz)
31.5 45.0 67.5 135
Vertical Frequency(Hz)
60 60 60 60
Remarks When HDMI ULTRA HD Deep Color is set to ON
32
The model and serial number of the product are located on the back and on one
side of the product. Record them below in case you ever need service.
Model Serial No.
(for 27BL55U only)
This Product qualifies for ENERGY STAR®
Changing the factory default configuration and settings or enabling certain
optional features and functionalities may increase energy consumption beyond
the limits required for ENERGY
STAR® certification. Refer to ENERGYSTAR.gov for more information on the
ENERGY STAR® program.
References
- Manual-Hub.com - Free PDF manuals!
- Computer Products & Accessories: Locks & Docks | Kensington
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Replacement Parts | Genuine Appliance Parts & Accessories| LG Parts
- Manual-Hub.com – Free PDF manuals!
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