Panasonic RZ-B310W True Wireless Headphones Instruction Manual

June 10, 2024
Panasonic

Panasonic RZ-B310W True Wireless Headphones

Product Information

The product model numbers are RZB310W and RZB110W.

Safety Instructions

Before using the product, please read the safety instructions carefully to avoid any hazards. The instructions cover important topics such as avoiding water contact, preventing the power cord from being pinched, unplugging the apparatus during lightning storms, and referring all servicing to qualified service personnel.
Read these Owner’s Manual carefully before using the unit. Follow the safety instructions on the unit and the applicable safety instructions listed below. Keep these Owner’s Manual handy for future reference.

  1. Do not use this apparatus near water.
  2. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  3. Unplug this apparatus during lightning storms or when unused for long periods of time.
  4. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power‑supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  5. Clean only with dry cloth.

Additional Safety Precautions

  • Do not use this apparatus near water.
  • Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  • Unplug this apparatus during lightning storms or when unused for long periods of time.
  • Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or  objects have fallen into the apparatus, the apparatus has beenexposed to rain or moisture, does not operate normally, or has been dropped.
  • Clean only with dry cloth.

Product Usage Instructions

  1. Make sure to read and understand all safety instructions before using the product.
  2. Plug in the device to an electrical outlet.
  3. Press the power button to turn on the device.
  4. The device is now ready to use.
  5. To adjust settings, refer to the instructions provided in the manual.
  6. When finished using the device, turn it off and unplug it from the electrical outlet.

Safety Precautions in the USA

FCC Caution: Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Caution: Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • RZ‑B310W
    • FCC ID: ACJ‑RZ‑B310W
    • Model: RZ‑B310W
  • RZ‑B110W
    • FCC ID: ACJ‑RZ‑B110W
    • Model: RZ‑B110W

This transmitter must not be co‑located or operated in conjunction with any other antenna or transmitter. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF energy.

FCC Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Supplier’s Declaration of Conformity

  • RZ‑B310W
    • Trade Name: Panasonic
    • Model No.: RZ‑B310W
  • RZ‑B110W
    • Trade Name: Panasonic
    • Model No.: RZ‑B110W

Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102‑5490|
Support Contact: http://shop.panasonic.com/support

WARNING

  • Unit
    • To reduce the risk of fire, electric shock or product damage,
    • Do not expose this unit to rain, moisture, dripping or splashing.
    • Use only manufacturer’s recommended accessories.
    • Do not remove covers.
    • Do not repair this unit by yourself. Refer servicing to qualified service personnel.
    • Avoid the use in the following conditions
    • High or low extreme temperatures during use, storage or transportation.
    • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
    • Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.

CAUTION

  • Unit

    • Do not place this unit near a heat source.
    • Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding environment for safety, such as at railroad crossings, and construction sites.
    • Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate correctly.
    • Be aware that this unit (earphones) may get warm while charging or immediately after charging. Depending on your constitution and health status, putting the earphones on may trigger adverse reactions such as skin redness, itching, and rash if the earphones have just been taken out of the charging cradle and are still warm.
  • Built‑in battery

    • Do not heat or expose to flame.
    • Do not leave the unit in a car exposed to direct sunlight for a long period of time with doors and windows closed.
  • Earphones/Earpieces

    • Keep the earphones and the earpieces out of reach of children and pets to prevent swallowing. After use, put them in the charging cradle and close
      the lid for storage.

    • Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.

  • Allergies

    • Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your skin.
    • Continued use may cause rashes or other allergic reactions.
  • Precautions for listening with the Earphones

    • Excessive sound pressure from earphones and headphones can cause hearing loss.
    • Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.
    • If you experience a ringing in your ears, reduce volume or discontinue use.
    • Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas.
    • You should use extreme caution or temporarily discontinue use in potentially hazardous situations.

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs, please increase separation between this unit and the mobile telephone.
Use only the supplied USB charging cord when connecting to a computer.
The symbols on this product (including the accessories) represent the following:

Specifications

General

| RZ‑B310W| RZ‑B110W
---|---|---
Power supply (Charging cradle)| DC 5 V, 500 mA
Internal Battery| Earphones: 3.7 V, Lithium polymer 40 mAh Charging cradle: 3.7 V, Lithium polymer 330 mAh| Earphones: 3.7 V, Lithium polymer 45 mAh Charging cradle: 3.7 V, Lithium polymer 400 mAh
Charging temperature range| 10 °C to 35 °C (50 °F to 95 °F)
Operating temperature range| 0 °C to 40 °C (32 °F to 104 °F)
Operating humidity range| 35 %RH to 80 %RH (no condensation)
Water resistant| IPX4 equivalent (earphones only)

Bluetooth® section

| RZ‑B310W| RZ‑B110W
---|---|---
Frequency band| 2402 MHz to 2480 MHz
Supported profiles| A2DP, AVRCP, HFP
Supported codec| SBC, AAC

  • Specifications are subject to change without notice

Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Holdings Corporation is under license. Other trademarks and trade names are those of their respective owners. Other system names and product names appearing in this document are in general the registered trademarks or trademarks of the respective developer companies. Note that the TM mark and ® mark do not appear in this document. This product incorporates the open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following web page. https://panasonic.jp/support/global/cs/audio/download/index.html.

About Bluetooth®

Restrictions of use

  • Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
  • Depending on the specifications and settings of a device, it can fail to connect or some operations can be different.

Declaration of Conformity (DoC)
Hereby, “Panasonic System Networks Malaysia Sdn. Bhd.” declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Customers can download a copy of the original DoC to our RE products from our DoC server: https://www.ptc.panasonic.eu/compliance‑documents.
Contact to Authorized Representative: Panasonic Marketing Europe GmbH, Panasonic Testing Centre, Winsbergring 15, 22525 Hamburg, Germany

Type of wireless Frequency band Maximum power (dBm e.i.r.p)
Bluetooth® 2402 ‑ 2480 MHz 4 dBm

Declaration of Conformity for Radio Equipment in UK

Panasonic System Networks Malaysia Sdn. Bhd. declares that the radio equipment type (Model Numbers are referred in the Owner’s Manual) is in compliance with The Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at the following internet address: https://www.ptc.panasonic.eu/compliance‑documents
Contact in the UK : Panasonic Testing Centre on behalf of Panasonic UK, a branch of Panasonic Marketing Europe GmbH (Importer), Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

When disposing of the product

The built‑in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in general waste (non‑combustible garbage), follow the local national laws and take to the appropriate collection point. Contact your local government organization if you are unsure of your local collection point. Refer to the specifications in this document for information about the batteries.

  • [For U.S.A] To dispose of your product, please recycle in accordance with local environmental regulations. For further recycling information please visit https://shop.panasonic.com/recycle.

Only for European Union and countries with recycling systems
These symbols indicate separate collection of waste electrical and electronic equipment or waste batteries. More detailed information is contained in “Owner’s Manual (PDF format)”.

Only for U.S.A.
A lithium ion battery that is recyclable powers the product you have purchased. Please call 1‑800‑8‑BATTERY for information on how to recycle this battery.

Panasonic System Networks Malaysia Sdn. Bhd.
PLO No. 1, Kawasan Perindustrian Senai
Senai, Johor 81400 Malaysia
Authorized Representative in EU;
Panasonic Marketing Europe GmbH
Panasonic Testing Centre,
Winsbergring 15, 22525 Hamburg, Germany

Panasonic System Networks Malaysia Sdn. Bhd.
PLO No. 1, Kawasan Perindustrian Senai
Senai, Johor 81400 Malesia
Rappresentante autorizzato nell’UE;
Panasonic Marketing Europe GmbH
Panasonic Testing Centre,
Winsbergring 15, 22525 Amburgo, Germania

Other Information
This telecommunication equipment conforms to NBTC technical requirement.

For Australia
Panasonic Australia Pty. Ltd. 1 Innovaon Road, Macquarie Park NSW 2113
Provides a 12 month parts & labour warranty on this product for manufacturing defects from date of purchase. In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the product, you can reject the product and elect to have a refund or to have the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods. You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a major failure.
For full details or to claim warranty please contact Panasonic Customer Care on 132 600 or visit www.panasonic.com.au.

For U.S.A

The serial number of this product can be found on the bottom of the charging cradle. Please note them in the space provided below and keep for future reference.
MODEL NUMBER: __
SERIAL NUMBER: __

User memo:

  • DATE OF PURCHASE: __
  • DEALER NAME: __
  • DEALER ADDRESS: __
  • TELEPHONE NUMBER: __

Warranty

Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name Parts Labor
Headphones/Earphones/Headset 1 Year Not Applicable
All included Accessories 90 days Not Applicable

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service– Online Repair Request

Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support.

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:

Panasonic Corporation of North America
Consumer Affairs Department 8th FI.
Two Riverfront Plaza
Newark NJ 07102-5490

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Product registration is not mandatory. Failure to complete the form does not affect the consumer’s warranty rights.

Shop Accessories!

for all your Panasonic gear Go to: http://shop.panasonic.com/support

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Customer Services Directory
For Product Informa”on, Opera”ng Assistance, Parts, Owner’s Manuals,
Dealer and Service info go to http://shop.panasonic.com/support.

For the hearing or speech impaired TTY: 1- 877-833-8855

Customer Service

Customer Service Directory
Obtain products information and operative assistant; localize the closer distributor or Service Center; buy spare parts and accessories by our Web Site to Latin America or calling our Contact Center:

COUNTRY WEB SITE CONTACT CENTER
Panama [
www.panasonic.com/pa/soporte/](http://www.panasonic.com/pa/soporte/)

800-7262
Colombia| www.panasonic.com/co/soporte/| 01-8000-947262
Ecuador| www.panasonic.com/pa/soporte/| 1-800-726276
Costa Rica| www.panasonic.com/pa/soporte/| 800-7262737
El Salvador| www.panasonic.com/pa/soporte/| 800-7262
Guatemala| www.panasonic.com/pa/soporte/| 1-801-811-7262
Uruguay| www.panasonic.com/pa/soporte/| 0-800-7262
Paraguay| www.panasonic.com/pa/soporte/| Web Site
Peru| www.panasonic.com/pe/soporte/| 0800-00726
Venezuela| www.panasonic.com/pa/soporte/| Web Site
Mexico| www.panasonic.com/mx/soporte/| 800-847-7262 / 55-5000-1200
Argentina| | 0800-333-7262 / 0810-321-7262
Dominican Rep.| www.panasonic.com/pa/soporte/| 829-607-2152

For Caribbean countries that speak English please enter this web site in order to find information of our products and operative assistant: www.panasonic.com/caribbean.

For the United Kingdom and Ireland customers
Sales and Support Information
Customer Communications Centre

  • For customers within the UK: 0344 844 3899
  • For customers within Ireland: 01 289 8333
  • Monday–Friday 9:00 am–5:00 pm (Excluding public holidays).
  • For further support on your product, please visit our website: www.panasonic.co.uk.

Direct Sales at Panasonic UK

  • Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday–Friday 9:00 am–5:00 pm (Excluding public holidays).
  • Go on line through our Internet Accessory ordering application at www.pas-europe.com.
  • Most major credit and debit cards accepted.
  • All enquiries transactions and distribution facilities are provided directly by Panasonic UK.
  • It couldn´t be simpler!
  • Also available through our Internet is direct shopping for a wide range of finished products. Take a browse on our website for further details.

Importer for UK:
Panasonic UK, a branch of Panasonic Marketing
Europe GmbH, Maxis 2, Western Road, Bracknell,
Berkshire, RG12 1RT

For U.S.A

Panasonic Corporation of North America
Two Riverfront Plaza, Newark,
NJ 07102-5490
http://shop.panasonic.com
Panasonic System Networks Malaysia Sdn. Bhd.
PLO No. 1, Kawasan Perindustrian Senai
Senai, Johor 81400 Malaysia
http://www.panasonic.com
© Panasonic System Networks Malaysia Sdn. Bhd. 2022 Printed in China

https://av.jpn.support.panasonic.com/support/global/cs/accessories/oi/rz_b310w_b110w

Panasonic-RZ-B310W-True-Wireless-Headphones- \(2\)

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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