Milesight DeviceHub Management Platform User Guide

June 4, 2024
Milesight

Milesight DeviceHub Management Platform

Milesight DeviceHub Management Platform-fig1

Preface

This guide teaches you how to install Milesight on-premises DeviceHub platform.

Readers

This guide is intended for the following users:

  • Distributors
  • Network Planners
  • On-site technical support and maintenance personnel
  • Network administrators responsible for network configuration and maintenance

Copyright © 2011-2022 Milesight. All rights reserved.
All information in this guide is protected by copyright law. Whereby, no organization or individual shall copy or reproduce the whole or part of this user guide by any means without written authorization from Xiamen Milesight IoT Co., Ltd.

For assistance, please contact
Milesight technical support:
Email: iot.support@milesight.com
Tel: 86-592-5085280
Fax: 86-592-5023065
Address: Building C09, Software Park III,
Xiamen 361024, China

Revision History

Date Doc Version Description
Aug. 29, 2018 V 1.0 Initial version
Mar. 18, 2021 V 2.0 Brand Replace and add features

Introduction

Milesight DeviceHub provides a high-efficency, low maintenance solution to easily deploy Milesight IoT devices across multiple locations, reducing complexity and increasing productivity. Milesight offers cloud and on-premises version according to customer requirements. This guide will describe how to install on-premises DeviceHub. For cloud version please contact Milesight IoT sales or click here to apply for DeviceHub Cloud platform account.

Milesight DeviceHub Management Platform-fig1

System Requirements

Hardware
It’ s suggested to use the server which suit following requirements: For 500 devices

  • CPU: 2 Cores, 2.0 GHz
  • RAM: 16 GB
  • Disk: 512 GB
  • Bandwidth: ≥100MBps For 1000 devices
  • CPU: 8 Cores, 3.2 GHz
  • RAM: 32 GB
  • Disk: 1 TB
  • Bandwidth: ≥100MBps

Software

  • Operating System: Ubuntu 16.04
  • Browser: Chrome, Firefox

Installation

Requirements

  • Ubuntu Server
  • DeviceHub Software Package
  • WinSCP
  • Putty (or other SSH tool)

Package Upload
Following steps are based on WinSCP tool. You can also use other tools to upload packages.

  1. Download the DeviceHub package from Milesight IoT website,then extract and check files:Milesight DeviceHub Management Platform-fig17
  2. Open WinSCP and set up a session between WinSCP and server.Milesight DeviceHub Management Platform-fig2
  3. Select the DeviceHub folder and click “Upload”, select the server path and click “OK” to upload.Milesight DeviceHub Management Platform-fig3 Milesight DeviceHub Management Platform-fig4 Milesight DeviceHub Management Platform-fig5

DeviceHub Installation

  1. Log in the server via Putty. You can also use other SSH tools.
  2. Run following commands under DeviceHub directory. chmod +x depend_install_devicehub.sh ./depend_install_devicehub.shMilesight DeviceHub Management Platform-fig7
  3. Install DeviceHub software. Take the 2.1.3 version as example, please type following command: dpkg -i devicehub 2.1.3 amd64.deb
  4. The network interface of this server will show. Select and type the main interface name, then click Enter to start the installation.Milesight DeviceHub Management Platform-fig8
  5. It will take about 30 minutes to complete the installation and there will show following message when the installation complete.Milesight DeviceHub Management Platform-fig9

Registration

After installation, open the browser and type the IP address to open the registration page. Fill in the following information and click “Install” to complete the registration.

  • Administrator Account(Required)
    • Admin Email: the email address working as root account of the DeviceHub
    • Password: define the password of the root account
  • Outgoing Mail Server(Option)
    • SMTP Email: Email address used for sending alarm emails or sub-account activation emails Password: Password of the email address
    • Server: SMTP server address for email service
    • Port: SMTP server port for email service
    • Security: encryption mode for email serviceMilesight DeviceHub Management Platform-fig10
  • After completing all information, click “TEST” to check if your outgoing mail server is valid. If yes, a SUCCESS prompt will show and DeviceHub will save the email settings.
  • Otherwise there is error message “Authentication failed”.
  • Note:
    • Outgoing mail server information is option and you can click “Install” to skip the configurations.
    • You can also log in the DeviceHub via administrator account and go to “Settings > Email” to configure or change the outgoing mail server settings.
    • If the outgoing mail server is not verified by “TEST” button, it will not be saved.
  • After registration, you can log in the DeviceHub via administrator account.Milesight DeviceHub Management Platform-fig13

Services and Ports

In order to ensure the security and unblocked communication, here are ports for services:

Port Protocol Description
22 TCP SSH Service
80 TCP NGINX Agent(Non-encrypted)
--- --- ---
443 TCP NGINX Agent(Encrypted)
3478 UDP STUND Service
3479 UDP STUND Service
6379 TCP Message Broker
8080 TCP TR069 Service(Non-encrypted)
8443 TCP TR069 Service(Encrypted)
10000-10100 TCP Remote Access Service
20000-20100 TCP Remote Access Service

Expand Manage Devices

The number of available managing devices can be checked in “Settings > General” tab. Maximum number of managing devices is 25 by default for on- premises version. Please refer to following steps to expand manage devices.

  1. Log in DeviceHub with root account and go to “Settings > General” tab, then click “Create&Download” to download license info file.
  2. Contact Milesight sales or technical support and send the license info file.
  3. Get expand license from Milesight and click “Browse” to import the license.
  4. Click “save” to save the settings and the max manageable devices will change.Milesight DeviceHub Management Platform-fig16

References

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