HAYWARD SharkVac XL Pilot Robot Pool Cleaner Owner’s Manual

June 10, 2024
Hayward

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HAYWARD SharkVac XL Pilot Robot Pool Cleaner

HAYWARD SharkVac XL Pilot Robot Pool Cleaner-
product

Introduction

Hayward robotic cleaners represent the highest standard in design, performance, and quality. The cleaner independently scrubs, vacuums, and filters your pool. It is completely automatic and requires no installation, no attachments. Just drop it in and turn it on. Filter cleaning is much easier with the top-access filter cartridge element. Adaptive Seek Control Logic (ASCL®) Microprocessor control optimizes the cleaning routine for each individual pool size and shape. Electronic Self-Diagnostics, Overload Protection, and simple Direct Drive design with non-corrosive bearings provide high reliability. Adjustable float positioning alows the user to determine one of three cleaning behaviors they wish the cleaner to perform in their pool.

Basic safety precautions should always be followed, including the following: Failure to follow instructions can cause severe injury and/or death.
This is the safety alert symbol. When you see this symbol on your equipment or in this manual, look for one of the following signal words and be alert to the potential for personal injury.
WARNING warns about hazards that could cause serious personal injury, death or major property damage and if ignored presents a potential hazard.
CAUTION was about hazards that will or can cause minor or moderate personal injury and/or property
damage and if ignored presents a potential hazard. t can also make consumers aware of actions that are unpredictable and unsafe.
The NOTICE label indicates special instructions that are important but not related to hazards.

WARNING Read and follow all instructions in this owner’s manual and on the equipment. Failure to follow instructions can cause injury.
WARNING This document should be given to the owner of the swimming pool and must be kept by the owner in a safe place.
WARNING -The appliance can be used by children aged from 8 years and above and persons with reduced ph:
they have been given supervision or instruction concerning use of the appliance in a safe way an understand the hazards involved. ical, sensory or mental capabilities, or ck of experience and knowledge, if
WARNING Do not let children use or play with the cleaner.
WARNING- Hayward only guarantees the quality, performance, and safety of its products when assembled with genuine Hayward manufactured parts. Use of non genuine Hayward manufactured parts will void all warranties.
CAUTION Regularly inspect the cleaner and hoses; do not use if damaged or if any rough edges are visible on the cleaner as this can cause damage to the pool.
WARNING Never operate the cleaner when there are people in the pool.
WARNING Before installing this product, read and follow all warning notices and instructions which are included. Failure to follow safety warnings and instructions can result in severe injury, death, or property damage.
CAUTION – Deterioration, discoloration or brittleness of any pool finish can be caused over time separately by, or in combination with, age, incorrect pool water chemistry, improper installation, and other factors. Customer hereby disclaims any and all claims, and releases Manufacturer from any and all claims for damages to any pool plaster or vinyl liner in Customer’s pool by reason of the use and/or operation of the Cleaner. Under no circumstances shall the Manufacturer be liable for any loss or damage, whether direct, consequential or incidental, arising out of the use or inability to use the cleaner in Customer’s pool.

CONSUMER INFORMATION AND SAFETY

HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-18

READ THIS IMPORTANT OPERATING
TIPS BEFORE USING YOUR UNIT!

Dear Hayward Robotic Cleaner Owner:
Thank you for choosing Hayward. In order to achieve optimal performance, please read and follow these steps:

  1. Cleaner filter cartridges should be thoroughly cleaned after each use or as often as needed to ensure cleaner’s optimal performance.
  2. Before using your cleaner and especially when opening the pool for the first time remove larger items from the pool that may diminish the cleaner’s performance. Clean filter frequently when pool is excessively dirty.
  3. For the first use, run cleaner for the full cycle (4 hours) to ensure a clean pool and give yourself a full understanding of the cleaner’s capabilities.
  4. Cleaner may periodically go to the wall but not necessarily climb to the vertical position. This is a normal part of the programmed cycle.
  5. Cleaner may stop in the middle of the pool and reverse during the cleaning cycle. This is a normal part of the programmed cycle.
  6. DO NOT start cleaner out of the water. The power button should only be switched to “On” position when unit is fully submerged. The unit will automatically shut off, but it is best to put the power switch in the “OFF” position when unit completes a cleaning.
  7. Plug in only to a protected 230 V~ outlet that is close and protected from short circuits. Fit a 30 m differential protection device to protect people from electric shock caused by a possible break in the electrical insulation.
  8. Place the cleaner power supply so that it is at a minimum distance of 3.5 meters from the pool edge. The length of the standard cleaner cable is 16,76 meters.

GENERAL OPERATING INSTRUCTION

Take a moment to get familiar with the cleaner using figure 3. Throughout this manual refers to this figure is made when referring to different components of the cleaner.

Remove the cleaner by placing the carton down and removing it from the box as shown. The cleaner and the Power Supply is premounted to the cart. See figure 4 for Caddy Cart.

  1. Select the nearest 230 Vnu Outlet that is close and protected from short circuits. Fit a 30 mAdifferential protection device to protect people from electric shock caused by a possible break in the electrical insulation.

  2. Place the power supply so that it is at a minimum distance of 3.5 meters from the pool edge. The length of the standard cable is 16,76 meters.HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-3

  3. Connect the floating cable to the power supply. Use only the original Power Supply manufactured by Hayward.

  4. Place the cleaner in the pool. It will slowly sink to the bottom of the pool as the air inside is released.

  5. Connect the power supply to the protected outlet and switch it on. The cleaner will perform a self-diagnostics routine for several minutes before starting the cleaning cycle.
    Caution: DO NOT switch the power supply “ON” when the cleaner is out of water. This may result in damage to the pump and drive motor seals, which will VOID the warranty.

  6. The cleaner will automatically shut off after 90 minutes for the quick clean cycle or 4 hours for a full cleaning cycle. If your pool is cleaned in less time than 90 minutes, you may shut the cleaner off manually by switching the power supply to the off position. Should a second cleaning cycle be required, switch OFF the power supply for 10 seconds and restart.(see Power Supply operating instructions)
    Should a second cleaning cycle be required, switch OFF the power supply for 10 seconds and restart. (see Power Supply operating instructions)

  7. After the pool has been cleaned, switch OFF the power supply before removing the cleaner from the pool.

  8. Remove the cleaner from the water at the shallow end of the pool by pulling the cable until the cleaner reaches the surface. Then lift it out of the water using the handle, NOT the cable.

  9. If the supply cord is damaged it must be replaced by the manufacturer, service agent, or similarly qualified persons in order to avoid a hazard.

  10. All electrical connections must be done by a qualified electrician according to local electrical standards (see p17).
    Caution: When pulling the cable, reel it in hand-over-hand – do NOT reel it around your arm.

DO NOT ENTER THE sWIMMING POOL WHEN THE CLEANER IS OPERATING.
The optimum operating water temperature range for the cleaner is 10°C 35°C
Remove the cleaner from the pool after each use. Keeping the cleaner permanently in the pool may result in additional service requirements.

POWER SUPPLY OPERATING INSTRUCTIONS

When the power supply is initially switched ON the BOTTOM ONLY CYCLE ill be automatically selected. This is indicated by the light on the cycle selection switch. The cleaner will automatically shut off after 2 hours of operation on this cycle.
Selecting the full clean cycle depresses the FULL CYCLE button at any time during the cleaning operation. If the BOTTOM ONLY CYCLE has been completed simply turn the power off and back on, then depress the FULL CYCLE button. The light on the cycle selection switch will indicate that the full cycle has been selected. The cleaner will automatically shut off after 4-hours of operations on this cycle.
Note: to exit the Bottom & Wall Mode and go to Bottom Only Mode, turn the Power Supply Off and On. The bottom-only cycle will be automatically selected.
This is indicated by the light on the cycle selection switch.

Overview

HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-5

  1. Power Supply
  2. Floating Cable
  3. Handle
  4. On/Off Switch
  5. Filter Cartridge
  6. Drive Track
  7. Foam Roller
  8. Sealed Motor Unit
  9. Side Panel
  10. Dome Assembly
  11. Filter Bucket
  12. Wheel
  13. Filter Door
  14. Float Assembly

CADDY CART INSTRUCTIONS

SEE DIAGRAM

  • Caddy Cart will come partially assembled in the carton less the handle & tube.
  • Insert the screw into the tube at the base of the caddy cart & secure with bolt (3)
  • Insert the handle into the top of the tube & insert the screw securing it with the bolt (4)HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-6 HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-7

MAINTENANCE

Clean the filter cartridge after each use:

  1. Open the cleaner by pressing the lid button and lifting up the dome cover.HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-8
  2. Remove the filter bucket assembly by lifting it up out of the cleaner with both hands from each side.
  3. Flip the bucket assembly over to remove the debris and then rinse with a garden hose to remove small particles.
  4. Filter cartridges do not need to be removed to clean.HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-9
  5. Remove the filter cartridges:
    • Unsnap and lift up both filter door latches.
    • Pull out the filter cartridges. Using a garden hose with a spray nozzle, wash the filter elements to remove debris. Hold the filter elements as shown to allow the debris to fall out.HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-10
    • Wash the entire filter bucket assembly. (Previously shown).
    • Place the filter cartridges back into the filter bucket assembly with the center frame reinforcements facing inward
    • Snap the filter door latches into place.
  6. Return the filter bucket assembly into the cleaner using the diagram shown to determine the front and back.
  7. Close the dome and press the id button to snap dome into place.
    NOTE: Filter cleaning solution can be used to remove excessive dirt and/or sand.
    Remember: The cleaner your filter is, the more cleaning will be effective.HAYWARD SharkVac XL Pilot Robot Pool Cleaner-
fig-12

Periodic Cleaning of Moving Parts

WARNING: Disconnect the power supply from the electrical outlet before cleaning moving parts.

  • Inspect the venturi to ensure that no debris or hair has clogged the impeller.
  • The impeller can be cleaned by spraying it with a garden hose.
  • Spray water using a garden hose around the float box assembly to remove any sand or debris to ensure free movement when changing float position.
  • Remove any debris that has accumulated between the tracks and wheels.

Storage
When unit is out of the water, store the cleaner in a dry, shady location at temperatures between 4°C-46°C

Cable Care
With continued use, the cable may become coiled (like a telephone cord). To correct this, periodically stretching the cord out in the sun should remove any cord twists.
IMPORTANT: The cable should be checked periodically for any external damage.

HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-13 HAYWARD SharkVac XL Pilot Robot Pool Cleaner-
fig-14

WALL CLIMBING FEATURE

  • SharkVAC XLM Pilot is equipped with patent pending “movable flotation technology’. Each float position (1, I1, and II) will provide different wall climbing actions.
  • Float position “T” is the default position locating the float in the middle of the cleaner and will provide the best cleaning behavior for most swimming pools.
  • Float position “Il” will provide an additional angle in the movement where the cleaner will travel along the water line or pool wall faster and benefit from cleaning coverage.
  • Float position “Ill” will provide a reduced angle in the movement where the cleaner will spend more time scrubbing the pool wall along the water line. This float position will aid the wall climbing feature in pools with slick surfaces such as tile and fiberglass.
  • Method of selection: Position may be set while the cover is closed using the slide handle, or while the cover is opened by moving the float box to the preferred location.

BOTTOM-ONLY CLEANING FEATURE

The bottom-only mode can be used when you want to only clean the bottom of your pool or when yo are using a pool cover. Its primary feature is to clean the pool faster by only cleaning the pool bottom when the walls do not need cleaning. The bottom-only mode is very useful when the pool is equipped with a hard cover by staying on the bottom the cleaner avoids hitting or damaging the cleaner or the cover when it is closed. During the season and for regular cleaning, the bottom-only mode is faster and more energy efficient

IMPORTANT TIPS

  • Avoid dropping or throwing the machine into the pool. Place cleaner away from the pool wall but do not throw the cleaner in the pool.
  • Cleaning the filter cartridge after every use maximizes the unit s performance.
  • Replace worn brushes and foam rollers.
  • To avoid clogging the cleaner’s filter elements, be sure all chemical powders are fully dissolved before operating the cleaner.
  • In a p0ol with high calcium content, more frequent cleaning of the filter is recommended.
  • Save the original carton for extended storage or shipping requirements should your cleaner require dealer service.
  • The sealed Motor Unit and the Power Supply contain no user-serviceable parts. Opening them will automatically VOID your warranty.
  • Remove items such as thermometers, toys, and the like from the pool before operating the unit. Such items can jam the cleaner and cause damage to the unit and/or your pool.
  • The filter bucket is designed to be cleaned with the filters installed for normal cleanup. For deep cleaning, the user can remove each filter cartridge and clean separately.
  • During the normal operating cycle of the cleaner, the handle side of the unit will rise from the pool bottom to allow the unit to clear obstacles, such as elevated main drains and stair steps.
  • For cleaners used in areas that have a lot of sand, the cleaner may need to be rinsed with water at all flapper (filter buckeť’s flapper is at intake port) areas and may need rinsing at the dome push button to allow free operation.

TROUBLESHOOTING

  • If the cleaner fails to pick up fine or heavy debris:

    • Clean the filter. It may be clogged. A filter cleaning solution can be used to remove excessive dirt and/or sand
  • if the cleaner starts working momentarily but then stops working:

    • Impeller may be clogged or jammed with debris, check and clean if necessary following the instructions in the maintenance section.
    • The brush roller or drive tracks may be stuck, check for debris and clean if necessary.
    • The cleaner performs by both timing and a pool wall detection sensor, whichever comes first.
    • There are 3 intake ports located at bottom of filter bucket and near the brush roller, check for debris and clean if necessary.
  • Cleaner may get stuck if a high main drain is installed in the pool. Cleaner may remain lodged on the drain for a short period of time, but will eventually free itť’s self by virtue of the cleaner’s embedded program.

  • Perception of cleaner performance: Confusion may exist over the perception of how the cleaner operates at different times during each cycle. It is important to judge the performance of the cleaner by observing improved pool cleanliness after the cleaner has run a complete cleaning cycle.

  • If a cleaner has poor coverage of the pool in one cycle or only covers a small area, check the filter and clean if necessary and make sure the unit is not getting caught on drains, floor cleaning heads or toys.

  • The user may try starting the cleaner in different locations to find the optimum cleaning location.

  • If debris falls from the cleaner while removed from the pool, it may be caused by filter overload, increasing the frequency of filter cleaning. Assure that there is no large debris blocking any of the three intakes.
    Large debris must be removed from the pool before using the machine. If drain flaps are out of place or stuck by sand or leaves in the open position, the flaps can be snapped back into place, after cleaning the area.

  • If the flotation cord gets twisted which can be caused by the cleaner getting stuck on large objects such as rocks, toys, or main drains, it can be straightened by laying the flotation cord at full length (if possible) in the sun; heat from the sun will help reduce the twisting.

  • If a high level of debris is visible through the dome windows, remove cleaner quickly from the water to reduce the chance of the debris escaping the filter bucket and reentering the pool.

  • If you observe the cleaner spending more than the preferred amount of time on the walls/tile line, return the float position to position I (center/default position).

SPECIFICATIONS

HAYWARD SharkVac XL Pilot Robot Pool Cleaner-fig-15 HAYWARD SharkVac XL Pilot Robot Pool Cleaner-
fig-16

IMPORTANT SAFETY INSTRUCTIONS

This robotic swimming pool cleaner has been manufactured with the highest degree of care and concern for safety. We suggest the following safety precautions become pat of your pool safety regulations:

SAVE THESE INSTRUCTIONS

  1. ALWAYS PUT THE MACHINE INTO THE WATER BEFORE CONNECTING IT TO THE ELECTRICAL OUTLET.

  2. TIS IMPORTANT FOR SWIMMERS’ SAFETY TO REMOVE THE UNIT IMMEDIATELY FOLLOWING USE. THIS CAN ALSO, IMPROVE THE OPERATING LIFE OF YOUR CLEANER.

  3. BE CERTAIN THE MACHINE IS ONLY PLUGGED INTO A PROTECTED 230 V OUTLET THAT IS PROTECTED FROM SHORT CIRCUITS. FIT A 30 MA DIFFERENTIAL PROTECTION DEVICE TO PROTECT PEOPLE FROM ELECTRIC SHOCK IS CAUSED BY A POSSIBLE BREAK IN THE ELECTRICAL INSULATION.

  4. DO NOT HANDLE THE MACHINE WHILE IT IS PLUGGED INTO THE ELECTRICAL OUTLET.

  5. DO NOT USE AN EXTENSION CORD. THIS COULD CREATE A SAFETY HAZARD AND/OR DAMAGE YOUR CLEANER.

  6. ALWAYS STAY OUT OF THE POOL WHILE CLEANER IS IN OPERATION.

  7. NEVER ALLOW PLUG TO ENTER THE POOL.

  8. DO NOT OPERATE THE MACHINE OUT OF WATER. THIS WILL DAMAGE THE MOTOR SEAL AND VOID THE WARRANTY.

  9. DO NOT DRAG THE MACHINE OUT OF THE POOL AGAINST THE SIDE WALL. THIS COULD DAMAGE THE UNIT AND/OR
    YOUR POOL WALL.

  10. DO NOT BURY THE CORD. REPLACE DAMAGED CORDS.

  11. WARNING TO REDUCE THE RISK OF INJURY, Do NOT PERMIT CHILDREN TO USE THIS PRODUCT UNLESS THEY ARE CLOSELY SUPERVISED AT ALL TIMES.

  12. IF THE SUPPLY CORD IS DAMAGED IT MUST BE REPLACED BY THE MANUFACTURER, SERVICE AGENT, OR SIMILARLY QUALIFIED PERSONS IN ORDER TO AVOID A HAZARD.
    While the cleaner has been made to operate as safely as possible, we suggest you exercise reasonable care in the handling of the vacuum and inspect the electrical cord frequently for damage or wear, as with any other electrical appliance. After use, remove the unit and rinse with fresh water and remove any twists that may be present in the cord.

HAYWARD° Limited Warranty

All HAYWARD products are covered for manufacturing defects or material defects for a warranty period of 2 years as of date of purchase. Any warranty claim should be accompanied by evidence of purchase, indicating date of purchase. We would therefore advise you to keep your invoice.
The HAYWARD warranty is limited to repair or replacement, as chosen by HAYWARD , of the faulty products, provided that they have been subjected to normal use, in compliance with the guidelines given in their user guides, provided that the products have not been altered in any way, and provided that they have been used exclusively with HAYWARD parts and components.
The warranty does not cover damage due to frost and to chemicals. Any other costs (transport, labor, etc.) are excluded from the warranty.
HAYWARD may not be held liable for any direct or indirect damage resulting from incorrect installation, incorrect connection, or incorrect operation of a product
In order to claim on a warranty and in order to request repair or replacement of an article, please ask your dealer.
No equipment returned to our factory will be accepted without our prior written approval. Wearing parts is not covered by the warranty.

EXCEPTIONS AND EXCLUSIONs FROM WARRANTY

The cleaner must be used with electrical requirements as indicated on the Power Supply. Otherwise, damage, defects, malfunctions or other failures of the cleaner arising from use on electrical supply not as indicated are excepted and excluded from this warranty.
Defects, malfunctions, failure or damage of the cleaner caused by improper, unreasonable, or negligent use or abuse by the consumer, are excluded from this warranty.
If any repair is made on your cleaner by anyone other than authorized personnel (designated to perform such work) without first having obtained factory instructions, HAYWARD, at its sole option, may determine that this warranty will not apply and that reimbursement for such repair will not be made because of failure to comply with such factory specified instructions Filter cartridges are not covered by this warranty and will be replaced only with your prior approval of the charges.HAYWARD SharkVac XL Pilot Robot Pool
Cleaner-fig-16

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