HEPRO Aurora Series Standard Lifting Chair User Manual

June 10, 2024
HEPRO

Aurora Series Standard Lifting Chair
User Manual

Foreword **

**

Congratulations on your new Aurora rise-recliner, a Norwegian quality product designed and manufactured by Hepro. Aurora models are the upgraded riserecliners in the Aurora series which have been designed for maximum comfort with user-friendly controls and quality upholstery. Aurora products meet industry standards in relation to safety, quality and functionality specifications. For more information about these specifications, please refer to this manual. Hepro is a Norwegian company that develops and
manufactures aids for the elderly and disabled. Established in 1987, we currently have 45 employees.
Our Head Office, as well as our factory, is based in Norrland at: Hero AS, Tømmerveien 10, 8250 Rognan.
This user manual is written so that you can familiarize yourself with your new
Hero product and is applicable to the following models:

  • Aurora 40
  • Aurora 45
  • Aurora 50
  • Aurora 55
  •  Aurora 60

It contains useful tips on settings, adjustments and precautions in relation to use, as well as information on cleaning and maintenance to ensure you get the bestout of your Hepro product.

IMPORTANT!
Please remember to read these user manual carefully before use!

Symbol Explanations

| Manufacturer| ****| CE mark
---|---|---|---
| Caution| | This product is approved
| Production date| | This product is approved according to electromedical standards
| Please read and follow instructions| | Waste Disposal
| Serial number| | Medical equipment class 1

Package contents

Electrical Specifications

Product name Aurora
Model number 3610X
Input Input voltage
Output Channel
Max. output 29V DC, 4A
Transformer type SMPS
Timer 2 Min PA/ 18 Min AV
Control Analog
Size See the table on the next page
Weight (g) See the table on the next page
Operating conditions Temp °C
R.H. (%) 0 – 90
ATM (hPa) 700-1060
Storage conditions Temp °C
R.H. (%) 20 – 90
ATM (hPa) 700-1060
IP Rating IP54

Technical Specifications

Measurements and dimensions| Aurora 40| Aurora 45| Aurora 50| Aurora 55| Aurora 60
---|---|---|---|---|---
Seat height in front min| cm| 45| 45| 45| 45| 47
Seat height in front max| cm| 55| 55| 55| 55| 57
Seat height in front end, upright position inclined lift| cm| 59-69| 59-69| 59-69| 59-69| 59-69
Seat height in rear end, upright position sloping backk| cm| 71-78| 71-78| 71-78| 71-78| 73-80
Seat height in front end, upright position horizontal lift| cm| 69-79| 69-79| 69-79| 69-79| NA
Seat height in front, upright position horizontal lift| cm| 73-80| 73-80| 73-80| 73-80| NA
Seat depth min| cm| 36| 39| 39| 39| 42
Seat depth max| cm| 45| 48| 48| 48| 52
Seat width| cm| 40| 45| 50| 55| 60
Back height| cm| 81-99| 81-99| 81-99| 81-99| 81-99
Armrest distance min| cm| 40| 45| 50| 55| 60
Armrest distance max| cm| 50| 55| 60| 65| 70
Armrest height min| cm| 6| 6| 6| 6| 6
Armrest height max| cm| 22| 22| 22| 22| 22
Armrest width| cm| 13| 13| 13| 13| 13
The maximum width of the chair| cm| 67| 72| 77| 82| 87
The chair’s maximum length| cm| 182| 182| 182| 182| 182
Tilt in degrees (Tilt chairs only)| o| 23| 23| 23| 23| 23
Max user weight| kg| 165| 165| 165| 165| 260
Weight of the chair| kg| 57| 59| 61| 63| 79

Usage

The Aurora Standard 50 and Standard 55 riserecliners are designed for people who may find it difficult to sit in or, raise themselves out of a conventional chair. The rise-recliner is comfortable and has  many settings to ensure the user can enjoy the luxury it affords. The back is partitioned
with angle and height adjustments to the upper part, ensuring the best possible support. The chair has been designed and tested to support weights of up to 165kg. In addition, it has an adjustable breadth and the armrests can move out to a total of 5cm. The Aurora 60 has the same functionality but is modified to support a greater weight capacity of up to 260kg. The width of the seat is 60cm. The 17 60 also has extended armrest functionality with a total of 10cm expansion capacity.

The Aurora 40 and 45 are our smallest riserecliners. They have the same capabilities as the other models, but are suitable for smaller people, even though the maximum user weight is set at 165kg. The seat width is only 40 or 45cm wide. The seat is also shorter for the 40 models, compared to other Aurora models.
All five models are available with turn and tilt functions. The turn function allows 180° rotation of the chair. The tilt function allows the user to tilt he entire unit, both in a sitting and horizontal position. In the maximum tilt and default positions, the user can enjoy excellent benefits.

Assembly

  1. ATTACHING THE BACK
    During transit, the back of the chair is removed. Prior to use, therefore, the back must be mounted. Place left metal sleeve A over the long pin B – as shown in the picture. Then place the right sleeve C over the short pin D. After this, press the back all the way down on the pins so that it meets the bottom.

  2. POWER SUPPLY
    To enable the chair’s electronic functions to be used, it must be connected to mains power. The supplied adaptor must be used here.

Use of remote control

The Aurora rise-recliner is operated using the remote. The remote is easily accessible, hanging on the outside of the armrest, on the right side as standard.

  1. AURORA STANDARD
    A – Lifting the chair
    When button A is held in, the chair rises. If the back and leg supports are in use, they are re-aligned before the operation begins.
    B – Default position
    When button B is held, the chair returns from a risen position to its default position.
    C – Leg support up
    When button C is held in, the leg support are raised up and out. Remember, in order for the leg support to be operable, the chair must be in its default position. If the leg support does not work, please return the chair to its default position first by pressing button B.
    D – Leg support down
    When button D is held in, this returns the leg support back to default posision.

  2. AURORA WITH TILT MOTOR
    E – Tilt backwards
    When holding button F, the chair is tilted/reclined backwards. The feature allows the entire seat unit to tilt/recline, regardless of the angle of the seat and back. For safety reasons, the tilt/recline function can only be activated with the chair in a default position.
    F – Tilt forwards
    When button E is held, the chair is tilted forward.

  3. AURORA SYNKRON
    G – Synchronous motion
    Two buttons control seat and leg support synchronously for ease of operation. The left button moves the chair to the horizontal position, and the right button moves the chair to the upright position.

Other functions

  1. TURN LOCK FUNCTION
    The Aurora is also operable by using the turn lock function. Simply swivel the chair by lifting the lever. When the desired position is reached, lock the chair into the nearest locking position. The chair can turn 180° and lock at 15° intersections. The lever is on the right as standard but can easily be moved to the left side.

  2. USB
    Hero Aurora comes with USB in the armrest. The USB port can be used to charge or operate USB devices. Just plug in the desired device. Please keep in mind that the USB ports do not work unless the chair is plugged into the mains.

Customization

  1. INTRO
    In order for your Aurora chair to feel as comfortable as possible, it is important that it is adjusted according to your body size and sitting position. When the size of the chair is allocated, the following should be adjusted to get the maximum benefits from the chair: Seat height; seat depth; seat angle; upper back; neck pouch; armrest and leg support.
    In addition, the chair can be used in conjunction with accessories suitable for the user. It is important for the user to utilize and relax into the natural contours of the chair
    1. Height adjustable neck pillow| 5. Rotation lock
    ---|---
    2. Adjustable, partitioned back| 6. Extending footrest
    3. Adjustable armrests| 7. Tilt- and oration base
    4. Remote control|

  2. Adjusting the seat height
    In order for your Aurora to deliver maximum comfort, it is necessary to adjust the seat height to suit your needs. This is done as follows:
    • Lift the chair about halfway up using the handcontroller. Then remove the seat plate by removing the wing nuts below the screws towards the back of the plate.
    • Loosen the screws so that the actuator bracket moves freely A.
    • Loosen the column by opening the screws B.
    • Adjust the chair to the correct height by turning screw C.
    • Fasten screws A and B, and reattach the seat plate.
    NB! Make sure the swing wire do not get too tight, but glide freely. Also make sure that the fabric strip from the foot pad is moved forward on the seat plate so that it is not too tight! Do not adjust higher/lower then the attached guide suggests!

  3. Adjusting seat depth
    The seat cushion is attached to the seat plate with Velcro and is adjustable in depth. The cushion is detachable and can be moved to optimize comfort.
    The seat plate is attached to the seat frame with two bolts and associated nuts. The seat plate has three holes for regulation. By default, the disc is attached to the center hole. Combining the position of the seat plate and seat cushion achieves the optimal seat depth for the user.

  4. Adjustment of seat angle
    By adjusting the wheel under the seat, you can move the angle of the seat to the desired position. There is a wheel on each side. Before operating the wheel, the nuts securing the seat plate must be loosened slightly and then tightened again when the desired position is reached.

  5. Adjustment of the back
    The upper part of the back can be used to extend the back. Lift it up or press it down as desired. It locks into stepped groves on the pins. The upper part of the back can also be angled. Bend it back or forth until you find the position that suits you.
    If you want a shorter back, the upper part can be completely pulled off.
    UPPER BACK
    Turn and pull to desired position

  6. Adjusting neck pillow
    The neck pillow hangs loosely over the backrest, guided by a cloth guard on the back. This, combined with counterweight, ensures that the pillow stays in place when placed in the desired position.
    If you choose to use only the lower part of the back, your pillow can be moved down.

  7. Adjusting leg support
    The leg support is attached to a scissor mechanism with two sliding rails. A tension strap pulls in the footpad when the leg rest is pushed in. The leg support rows in length when released and detracts when returned to the default position.

  8. Adjusting the seatback angle
    To change the back angle, the upper back is pulled off the chair. In the upper actuator mount, one of three mounting holes can be selected. In the standard version, the actuator is mounted in the middle position. The desired angle on the back can be easily changed by mounting the lifting actuator in one of the other holes. When mounting in the upper hole, the angle of the back will change approx. 7 degrees backwards, and when mounting in the lower hole approx. 7 degrees forward.

  9. Adjusting the seat angle
    To adjust the seat angle, lean the seat-back backwards so the chains connecting the seat frame ang seatback aren’t tight. Loosen the nuts A holding the chain rod, and adjust it upwards for a forward leaning seat angle. leave at least 1cm of rod above the nut.
    When mounting the backrest, the two holes in the underside of the backrest must be threaded on the guide pins in the backrest frame B. also make sure that the back is firmly attached when mounting.

  10. Adjustment of armrest
    Adjusting the armrest is something you can do yourself and is both simple to do and doesn’t require tools.
    The armrest height can be adjusted seamlessly by loosening the wheel C and then raising or lowering it to suit the user. Once the desired position is found, the steering wheel locks again.
    For increased ease of use, the armrest can be folded all the way down, which allows entry to the seat from the side.
    In addition to height adjustments, the armrests can also be modified to extend the width of the chair – up to 5 cm ( 10 cm in total) on each side. For adjustment, loosen ratchet bracket D and pull armrest to desired position. Then fasten the ratchet bracket. Ensure that the ratchet mount D always points forward (parallel to the chair direction) after adjustment.
    NB! Always raise the armrests from the folded position before they are adjusted sideways so that they can move freely.

  11. Conversion to vertical lift
    Try Converting to a vertical lift is done in the following way
    1. Unscrew the screw shown in the figure below (on both sides)
    2. The poles are moved as directed
    3. The screws are installed in the same way in the new position. Remember lubrication.
    4. Cover to footrest is moved forward
    NB! 60cm chair cannot be converted into a vertical lift.

Maintenance

  1. Cleaning
    Fabrics can be washed in a machine in temperatures up to 60° C. Do not tumble dry! After it has dried, it can be ironed gently. When washing the neck fabric, remove the material from the pouch as washing may cause corrosion. Furniture cleaning products can be used on stains. Other parts you can just wipe clean with a damp cloth.
    Use with mild soapy water with damp, but not wet, cloth or sponge. Other parts should be treated once a year with neutral leather cream.

  2. Other maintenance
    Basically, there is no need for additional maintenance other than the recommended cleaning routines. Over time, however, it may be necessary to lubricate moving parts to keep product quality and functionality. If there is dysfunction in moving parts, grease with a mild, thin oil. In case of further malfunction of the chair, please contact our Help Centre. Regarding products purchased directly from us, please contact Hero on: Tel. +47 46 74 55 55.

Guarantee

For use in accordance with the operating instructions, HEPRO provides a 1 years warranty against material and manufacturing faults. In the event of complaints or inquiries about the product, the serial number must always be given as a reference.
In some cases, a separate agreement applies.

Environment

The rise-recliner has been designed to be durable and is intended to last. Should the chair get dirty, become uncomfortable or be recycled, Hepro has taken this into consideration. The cushions can easily be removed and replaced by a new quality set of cushions from Hepro which also reduces environmental impact.
NB! Smaller differences in colour might occur in fabric. Therefore it is recommended to replace the full set of cushion covers when replacing. Hepro also supplies spare parts for normal wearing parts so that the product can easily be repaired if necessary.

Materials

The rise-recliner consists of the following materials:

  • Steel in frame and lifting mechanism
  • Plastic in covers
  • Foam and furniture fabric
  • Woodwork in base plate and armrest
  • Electronics
    The rise-recliner should be recycled according to local regulations. Please contact your local recycling centre.

Electromagnetism Interferons

The Hepro Aurora has been tested according to the requirements of NS EN 60601- 1-2: 2015. This stipulates and clarifies that:

  • The rise-recliner is not affected by the electromagnetic field of any external sources, provided that they meet their own and required specification.
  • The lifting chair does not affect other electrical equipment due to the electromagnetic field it radiates.

Should, nevertheless, suspicion arise that the rise-recliner is being affected by other electrical equipment, contact the Help Centre and /or Hepro directly, immediately.

Transport

When moving the chair, the foot rest should be extended. Then make sure that the foot rest is in the same driving direction as the transport wheels before the chair is lifted after the foot rest and is moved to the desired location.

Safety

Caution

  • The chair is an aid and should not be used as a toy for children
  • The chair is meant to be used by one person at the time. Overloading can cause damage to both the user and the product.
  • If you notice that the chair is not functioning as described, or as you are used to, please contact the supplier immediately for inspection.
  • Do not let your own weight come forward or let other people sit on the footstool. The chair can overturn.
  • Even though the upholstery is fire resistant, caution should be exercised when using an open flame near the product. E.g. smoking.
  • Always check that neither people or pets are under the chair before electrical functions are used.
    In such instances the lifting mechanism may constitute a pinch hazard.

ACTIVE go trig i ale lives fuser
HEPRO AS | Tømmerveien 10, 8250 Rognan – Norge
hepro.no | [email protected] | (+47) 46 74 55 55

Documents / Resources

| HEPRO Aurora Series Standard Lifting Chair [pdf] User Manual
Aurora 40, Aurora 45, Aurora 50, Aurora 55, Aurora 60, Aurora Series Standard Lifting Chair, Aurora Series, Standard Lifting Chair, Lifting Chair, Chair
---|---

References

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