WISENET PRN-6400DB4 Network Video Recorder User Guide

June 10, 2024
WISeNeT

WISENET PRN-6400DB4 Network Video Recorder User Guide

WISENET PRN-6400DB4 Network Video Recorder User Guide

Features

The product records video and audio from network cameras to a hard disk, and enables playback from the hard disk. It also provides remote monitoring environment for video and audio over the network using a remote computer.

  • Provides AI function (Wisenet Non-AI P/X series camera, X Lite excluded)
  • Provides the function of searching for AI faces (when using Wisenet AI camera)
  • Provides AI vehicle license plate recognition function (PRN-6400DB4/PRN-6400B4/PRN-3200B4)
  • Can be linked to AI camera
  • Supports AI search (Person, Vehicle, License Plate)
  • Supports BestShot view
  • Provides new UI 2.0
  • Supports instant viewer
  • Bookmark function
  • Thumbnail function
  • View camera event list in real time
  • Convenient event rule setup
  • Various sequence (layout, page) functions
  • Extended search period
  • Convenient log search
  • Supports thermal imaging camera/PTZ linked camera
  • Supports a range of 4K camera resolutions
  • Outputs a 4K high definition image using HDMI
  • Supports dual monitor output (expand, duplicate)
  • Record and play video
  • Record and play audio
  • Supports ONVIF Profile S standard and RTP / RTSP protocols
  • Display the HDD operation status by HDD SMART
  • HDD overwrite enabled
  • Function to export using USB memory and external hard disk
  • Simultaneous play of 32, 64 channels
  • View multi-channel time line when playing videos
  • Various Search Modes (Time, Event, Smart, Text, Export, ARB)
  • ARB support (configuration feature for saving period by channel)
  • Various recording modes (Normal, Event, Scheduled Recording)
  • Alarm Input / Output
  • Remote monitoring function by Windows Network Viewer
  • Live monitoring of the network camera
  • Installation Wizard Function (Recorder, Web Viewer)
  • Supports the smartphone remote monitoring feature by P2P support
  • Provides smartphone event alarm (sending real-time event messages)

Package Contents

The appearance of the components may differ from the image shown. Accessory category and quantity may differ depending on sales region. For some regions, HDD is not pre-installed. HDD Fixing Screw, SATA Cable quantity vary depending on the model.

WISENET PRN-6400DB4 Network Video Recorder User Guide - Package
Contents

CAUTION

  • RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
  • Do not ingest battery, Chemical Burn Hazard.
  • This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
  • Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part or the body, seek immediate medical attention.

Installing the HDD

WISENET PRN-6400DB4 Network Video Recorder User Guide - Installing the
HDD

If you are adding a new or previously used HDD to this product in addition to the HDD(s) originally installed, format the new HDD manually in the set before use.
For replacement or installation of an additional HDD you must contact your dealer or our customer center.

Installing the Rack

WISENET PRN-6400DB4 Network Video Recorder User Guide - Installing the
Rack

  • Flange mounting holes (square holes are recommended for PRN-6400/PRN-6405/XRN-6410 series)
    While EIA-310-D standard allows the mounting flange holes to be round, square, or tapped (threaded), the PRN-6400/PRN-6405/XRN-6410 series is only designed to work with round or square holes, but not tapped holes.

  • Square mounting holes

WISENET PRN-6400DB4 Network Video Recorder User Guide - Square mounting
holes

Recommended rack dimensions

WISENET PRN-6400DB4 Network Video Recorder User Guide - Recommended rack
dimensions

Precautions when Selecting Shelves

WISENET PRN-6400DB4 Network Video Recorder User Guide - Precautions when
Selecting Shelves

How to Install Rack

  1. Mount the fixed or sliding shelf onto the 19-inch rack.
    See the manual provided by the manufacturer for installing the fixed shelf.WISENET PRN-6400DB4 Network Video Recorder User Guide - Mount the
fixed or sliding shelf onto the 19-inch rack

  2. Place the recorder on the shelf and push it until the left/right fixing holes of the recorder align with the mounting flange holes of the 19-inch rack. Cage nuts must be assembled in the mounting flange holes of the 19-inch rack. WISENET PRN-6400DB4 Network Video Recorder User Guide - Place the recorder on the shelf and push it until the left

  3. Insert the screws in the left/right fixing holes of the recorder to secure the recorder.
    Fixing nuts and cage nuts for the recorder are not shipped with the product. They are separately sold at the place where you purchased the shelf or rack. (M6 nuts and cage nuts of head size equal to 12 mm or less are recommended.)

WISENET PRN-6400DB4 Network Video Recorder User Guide - Insert the screws in
the left

Installation Wizard Setup

As shown below, proceed through each step of the . Install Wizard can only be accessed at factory reset. If you do not want to proceed, click .
You can set the installation wizard on the recorder and web viewer. Refer to the User Manual for instructions on how to set up the installation wizard on the web viewer.
When you complete installation using the installation wizard on your recorder, the installation wizard will not appear on your web viewer.

  1. Select the language
    Select your preferred language.WISENET PRN-6400DB4 Network Video Recorder
User Guide - Select the language

  2. Network Settings
    ● DHCP server : If the DHCP server is set to enable, an IP is automatically assigned to the camera.
    ● Network 1 (Camera) : Port for camera connections; it receives video from a camera.
    ● Network 2 (Viewer) : This is a port for transmitting an image to the webviewer.
    ● Network 3 (iSCSI) : This is a port for connecting an external iSCSI.
    ● Network 1 / Network 2 / Network 3 Setup
    – IP Type : Choose the network connection method.
    – IP Address, Subnet Mask, Gateway, DNS
    ● Enable online upgrade
    – You can receive a new firmware notification when your recorder is connected to a network.
    ※ For more details on network settings, refer to the User manual.
    ▶ To use a simple intranet, click .WISENET PRN-6400DB4 Network Video
Recorder User Guide - Network Settings

  3. Recorder ID/PW Setup
    Sets the administrator’s password.WISENET PRN-6400DB4 Network Video Recorder
User Guide - Recorder ID※ Click

    < > to view the basic guide for setting a password. Refer to the password setup rules.
  4. Camera ID/PW Setup
    4-1. Set a camera password in factory reset. The initial password for the camera must be entered.
    4-2. If ID/PW is already set in the camera, register the ID/PW and click

    . ![WISENET PRN-6400DB4 Network Video Recorder User Guide - Camera ID](https://manuals.plus/wp-content/uploads/2023/04/WISENET-PRN-6400DB4 -Network-Video-Recorder-User-Guide-Camera-ID.jpg)※ Click < > to view the basic guide for setting a password. Refer to the password setup rules. ※ When the password is in factory reset, it can be changed and managed in a batch. ※ Up to 3 sets of camera ID with password and password can be registered. ※You may change the passwords of registered cameras all at once in the “Setup > Camera > Camera password” menu. ※You cannot change the password for cameras registered with ONVIF and RTSP.
  5. Date & Time Setup
    Set the date, time, time zone, and DST and then click.WISENET PRN-6400DB4
Network Video Recorder User Guide - Date & Time Setup※ The time zone setup might differ depending on the region that the product is released.

  6. Camera Register
    Registers the searched network cameras.
    6-1 Select a camera to register from the searched camera list and click

    . 6-2 Select a camera to register from the list and click . 6-3 After completing camera register, click .![WISENET PRN-6400DB4 Network Video Recorder User Guide - Camera Register](https://manuals.plus/wp- content/uploads/2023/04/WISENET-PRN-6400DB4-Network-Video-Recorder-User-Guide- Camera-Register.jpg)
  7. Channel Setting
    You can view the camera videos registered to each channel in split mode along with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired location.WISENET PRN-6400DB4
Network Video Recorder User Guide - Channel Setting

  8. Click to complete the installation wizard.

Explore Screen Configuration

The recorder screen consists of the following.
The screen may be configured differently depending on the menu selected by the user.

WISENET PRN-6400DB4 Network Video Recorder User Guide - Explore Screen
Configuration WISENET PRN-6400DB4 Network Video Recorder User Guide - Explore Screen
Configuration

Record Setup

You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event. You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, and set the transfer limit for recordings.
WISENET PRN-6400DB4 Network Video Recorder User Guide - Record
Setup

  • Apply to other channels : If you select , “Apply to other channels” confirmation window will appear. After selecting channels that the settings will be applied to, click on to apply them to the selected channels.

  • : The camera of the corresponding channel is displayed on the list or as a thumbnail.

  • Camera name : Displays the camera name.

  • IP Address : Displays the camera IP address

  • Continuous recording / Event recording : Set the recording method for Continuous recording or Event recording.
    – Full frame : Records all frames fed by the camera.
    – I-frame : Records only key frames fed by the camera. Depends on camera settings.
    – Off : No recording is made.

  • Frame
    – Full frame : Shows the amount of data for all the scene recordings.
    – I-frame : Shows the amount of data for the main scene recordings.

  • Limit : Set the amount of data allowed for input for each channel.

  • Event : When an event occurs, you can set which point you will start or stop recording.
    – Pre : When an event occurs, recording will be started regardless of the time set. If you set it to five seconds, recording will start at five seconds before an event occurs.
    – Post : When an event occurs, recording will continue after the time set. If you set it to five seconds, recording will continue for a further five seconds after an event is finished.

  • Audio : Specify whether to record the sound received from the camera or not.
    ■ If a channel’s data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to recording even when the channel is configured to recording mode. For Key Frame recording channels, the icon for limited recording appears on the live screen’s top side. But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each channel.
    ■ A channel displayed in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera. Check the channel information to see the applied profile to the channel listed in yellow. A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount. In this case, it is impossible to record all of the incoming frames. Instead, only part of the frames (1 or 2 frames per second) can be recorded. To resolve this issue, you must set the permitted data amount to be greater than the amount of inputted data.

Set up and Run the Layout

The layout set on the live screen can also be used for time search and can be searched and played according to the channel order and channel combination set by the user.
For more information on how to set each step, refer to the `User Manual’.

  1. Live channel layout setupWISENET PRN-6400DB4 Network Video Recorder User Guide - Live channel layout setup
  2. Add a layout.
  3. Change layout name.
  4. Click to select the channel to display on the layout of the device list.
  5. Please save the layout you have set up.
  6. Select a layout to move to the corresponding channel group.
  7. You can copy the layout. After selecting the layout you want to copy from the list, change the name of the layout and the channel to display.
  8. You can delete the layout.
  9. Search/PlayWISENET PRN-6400DB4 Network Video Recorder User Guide - Search
  10. Click at the top of the screen.
  11. Click

2-1 Search

WISENET PRN-6400DB4 Network Video Recorder User Guide -
Search

  1. Select the layout of your choice from the channel groups you created in Live.
  2. Please select a date to search.
  3. Select the channel of your choice from the selected channel group.
  4. You can view the preview screen on figure by moving the time bar.
  5. Press < > to play the selected channel.

2-2 Play
When you start playing, the search date and play time are displayed, and you can search for recorded videos while controlling the play speed.

WISENET PRN-6400DB4 Network Video Recorder User Guide -
Play

  1. Control the play speed or move to the previous or next frame.
  2. Turns the export section setting on or off. You can select a start time and end time for exporting.
  3. Export the recorded video of a designated time frame for each layout or channel.
  4. Filter events by type to search for recorded videos.
  5. Set the overlapping section according to change of time to check the time line.
  6. Display the time line for each channel.
  7. Open or close the 4-channel time line.

3 Export recorded video

WISENET PRN-6400DB4 Network Video Recorder User Guide - Export recorded
video

  1. Click < > at the bottom of the screen.
  2. Select a layout.
  3. Select a channel.
  4. Set the time, device, and format for export.
  5. Click the button to see if you can export.
  6. Click the button to proceed with the export.

Using Product Information

You can check the product information/manual/firmware information/FAQ/HDD compatibility list on the homepage or mobile web of your smartphone.

WISENET PRN-6400DB4 Network Video Recorder User Guide - Using Product
Information

Using P2P Service

This function is available only for products that support P2P. To find products that support P2P, see `Products supporting each feature (Page 4)’ of the Product Specification Manual. When using a P2P service, you can easily access and use with Wisenet mobile.

  1. Click to test the connection to see if the current recorder can be connected remotely. The product is displayed on the list.WISENET PRN-6400DB4 Network Video Recorder User Guide - Click Enable P2P
  2. If the connection is successful, search for WiseNet mobile on your smartphone and install and run it. You can scan the QR code on the recorder by selecting Add device> QR code.
  3. When the QR code is scanned, the UID that can be seen in recorder is automatically converted to a mobile viewer, and the mobile viewer can be used right away when the recorder ID and password are entered.WISENET PRN-6400DB4 Network Video Recorder User Guide - When the QR code is scanned
  4. From now on, when you run the WiseNet mobile application saved to your smartphone, you can easily monitor with your smartphone as you are automatically connected to the recorder.

WISENET PRN-6400DB4 Network Video Recorder User Guide - From now on, when
you run the WiseNet mobile

The P2P service period expires in 3 years. If you want to extend it after expiration, contact your vendor.

Connecting to a Network Using a Router

If you want to add 1-3 PCs and recorders in an environment using xDSL/Cable modem, you can use the router with only one Internet line. This guide is an installation guide for network beginners. Follow the instructions to set up your router, local PC, and recorder.

Connecting the cable

WISENET PRN-6400DB4 Network Video Recorder User Guide - Connecting the
cable

Connecting a router with PC

Refer to the router’s user manual.

Connecting a recorder and a router

Move to <IP & Port> of the Recorder Setting menu, and set the <IP address> and in .
The checked on the [cmd.exe] window of the local PC and the

of the recorder must be the same. At least the third number of the recorder should be set to be the same as the checked on the [cmd.exe] window of the local PC.

WISENET PRN-6400DB4 Network Video Recorder User Guide - Connecting a
recorder and a router

Checking the recorder connection from the PC

Enter the IP set in the recorder menu in the local PC address bar. Once you log in by entering your user name and password, the recorder’s web viewer screen will appear.

WISENET PRN-6400DB4 Network Video Recorder User Guide - Checking the
recorder connection from the PC

System requirements

The following lists the minimum suggested hardware and operating system requirements needed to run the Web Viewer.

  • Use the browser recommended by the OS.
    Ex.) Microsoft recommended browser: Microsoft Edge

  • Supported browsers : Chrome, Edge, and Safari

  • Supported OS : Works on all of the Windows, Linux, and OS X environments given the platform-independent nature of the web.

  • Tested environments : Tested and certified to run on Windows® 10 with Edge 91, Google ChromeTM 91 and
    Intel® CoreTM i7-7700 processor 3.60 Ghz with NVIDIA® GeForce® GTXTM 1050 or IntelTM HD Graphics 630.

  • Performance restrictions : The performance of users’ CPU/GPU may impact the video playback performance
    of the web viewer. The video quality may decrease depending on the settings, such as high resolution or transfer bandwidth, when playing H.265 video in Chrome.

Router and Internet connection setup

Since each router has a different connection method, check the settings for each router.
Port forwarding on the router setup
Set up the router’s port forwarding to connect to a PC or a recorder connected to the router’s local LAN from outside. The recorder uses the ,

, , and camera proxy ports. You must set up port forwarding for all the ports you use. If only is set for port forwarding, , which is a video transmission port, is connected, but no video is displayed. If only is set for port forwarding, no connection is available because , which is a web connection port, is connected. Refer to the router’s user manual.

Accessing using DDNS address in the dynamic IP environment
In the dynamic IP environment such as xDSL/Cable modem, the router’s WAN IP can be changed, so we
provide DDNS (Dynamic Domain Name Server) service so that you can always access the recorder with only
the DDNS address even in the dynamic IP environment.

Wisenet DDNS Setup
Since you will be accessing the recorder remotely, set up a Wisenet DDNS account first using a PC

WISENET PRN-6400DB4 Network Video Recorder User Guide - Wisenet DDNS
Setup

  1. Create a name for your recorder (product ID).
  2. Select the type of recorder and model name.
  3. Click ..

Connect using DDNS address

WISENET PRN-6400DB4 Network Video Recorder User Guide - Connect using DDNS
address

  1. Select <ddns.hanwha-security.com> on the on the menu.
  2. Enter the product ID generated on the Wisenet DDNS website for .
  3. When the DDNS setup is finished, select .

WISENET PRN-6400DB4 Network Video Recorder User Guide - You can connect to
the recorder by entering

All settings are complete. If you remember your DDNS address and ID / password, you can access the recorder from any PC with an Internet connection. For more information, refer to the user manual.

Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

References

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