WISENET PRN-6400DB4 Network Video Recorder User Guide
- June 10, 2024
- WISeNeT
Table of Contents
- Features
- Package Contents
- Installing the HDD
- Installing the Rack
- Precautions when Selecting Shelves
- How to Install Rack
- Installation Wizard Setup
- Explore Screen Configuration
- Record Setup
- Set up and Run the Layout
- Using Product Information
- Using P2P Service
- Connecting to a Network Using a Router
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
WISENET PRN-6400DB4 Network Video Recorder User Guide
Features
The product records video and audio from network cameras to a hard disk, and enables playback from the hard disk. It also provides remote monitoring environment for video and audio over the network using a remote computer.
- Provides AI function (Wisenet Non-AI P/X series camera, X Lite excluded)
- Provides the function of searching for AI faces (when using Wisenet AI camera)
- Provides AI vehicle license plate recognition function (PRN-6400DB4/PRN-6400B4/PRN-3200B4)
- Can be linked to AI camera
- Supports AI search (Person, Vehicle, License Plate)
- Supports BestShot view
- Provides new UI 2.0
- Supports instant viewer
- Bookmark function
- Thumbnail function
- View camera event list in real time
- Convenient event rule setup
- Various sequence (layout, page) functions
- Extended search period
- Convenient log search
- Supports thermal imaging camera/PTZ linked camera
- Supports a range of 4K camera resolutions
- Outputs a 4K high definition image using HDMI
- Supports dual monitor output (expand, duplicate)
- Record and play video
- Record and play audio
- Supports ONVIF Profile S standard and RTP / RTSP protocols
- Display the HDD operation status by HDD SMART
- HDD overwrite enabled
- Function to export using USB memory and external hard disk
- Simultaneous play of 32, 64 channels
- View multi-channel time line when playing videos
- Various Search Modes (Time, Event, Smart, Text, Export, ARB)
- ARB support (configuration feature for saving period by channel)
- Various recording modes (Normal, Event, Scheduled Recording)
- Alarm Input / Output
- Remote monitoring function by Windows Network Viewer
- Live monitoring of the network camera
- Installation Wizard Function (Recorder, Web Viewer)
- Supports the smartphone remote monitoring feature by P2P support
- Provides smartphone event alarm (sending real-time event messages)
Package Contents
The appearance of the components may differ from the image shown. Accessory category and quantity may differ depending on sales region. For some regions, HDD is not pre-installed. HDD Fixing Screw, SATA Cable quantity vary depending on the model.
CAUTION
- RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
- Do not ingest battery, Chemical Burn Hazard.
- This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
- Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part or the body, seek immediate medical attention.
Installing the HDD
If you are adding a new or previously used HDD to this product in addition to
the HDD(s) originally installed, format the new HDD manually in the set before
use.
For replacement or installation of an additional HDD you must contact your
dealer or our customer center.
Installing the Rack
-
Flange mounting holes (square holes are recommended for PRN-6400/PRN-6405/XRN-6410 series)
While EIA-310-D standard allows the mounting flange holes to be round, square, or tapped (threaded), the PRN-6400/PRN-6405/XRN-6410 series is only designed to work with round or square holes, but not tapped holes. -
Square mounting holes
Recommended rack dimensions
Precautions when Selecting Shelves
How to Install Rack
-
Mount the fixed or sliding shelf onto the 19-inch rack.
See the manual provided by the manufacturer for installing the fixed shelf. -
Place the recorder on the shelf and push it until the left/right fixing holes of the recorder align with the mounting flange holes of the 19-inch rack. Cage nuts must be assembled in the mounting flange holes of the 19-inch rack.
-
Insert the screws in the left/right fixing holes of the recorder to secure the recorder.
Fixing nuts and cage nuts for the recorder are not shipped with the product. They are separately sold at the place where you purchased the shelf or rack. (M6 nuts and cage nuts of head size equal to 12 mm or less are recommended.)
Installation Wizard Setup
As shown below, proceed through each step of the
You can set the installation wizard on the recorder and web viewer. Refer to
the User Manual for instructions on how to set up the installation wizard on
the web viewer.
When you complete installation using the installation wizard on your recorder,
the installation wizard will not appear on your web viewer.
-
Select the language
Select your preferred language. -
Network Settings
● DHCP server : If the DHCP server is set to enable, an IP is automatically assigned to the camera.
● Network 1 (Camera) : Port for camera connections; it receives video from a camera.
● Network 2 (Viewer) : This is a port for transmitting an image to the webviewer.
● Network 3 (iSCSI) : This is a port for connecting an external iSCSI.
● Network 1 / Network 2 / Network 3 Setup
– IP Type : Choose the network connection method.
– IP Address, Subnet Mask, Gateway, DNS
● Enable online upgrade
– You can receive a new firmware notification when your recorder is connected to a network.
※ For more details on network settings, refer to the User manual.
▶ To use a simple intranet, click . -
Recorder ID/PW Setup
< > to view the basic guide for setting a password. Refer to the password setup rules.
Sets the administrator’s password.※ Click -
Camera ID/PW Setup
4-1. Set a camera password in factory reset. The initial password for the camera must be entered.
4-2. If ID/PW is already set in the camera, register the ID/PW and click. ![WISENET PRN-6400DB4 Network Video Recorder User Guide - Camera ID](https://manuals.plus/wp-content/uploads/2023/04/WISENET-PRN-6400DB4 -Network-Video-Recorder-User-Guide-Camera-ID.jpg)※ Click < > to view the basic guide for setting a password. Refer to the password setup rules. ※ When the password is in factory reset, it can be changed and managed in a batch. ※ Up to 3 sets of camera ID with password and password can be registered. ※You may change the passwords of registered cameras all at once in the “Setup > Camera > Camera password” menu. ※You cannot change the password for cameras registered with ONVIF and RTSP. -
Date & Time Setup
Set the date, time, time zone, and DST and then click.※ The time zone setup might differ depending on the region that the product is released. -
Camera Register
Registers the searched network cameras.
6-1 Select a camera to register from the searched camera list and click. 6-2 Select a camera to register from the list and click . 6-3 After completing camera register, click .![WISENET PRN-6400DB4 Network Video Recorder User Guide - Camera Register](https://manuals.plus/wp- content/uploads/2023/04/WISENET-PRN-6400DB4-Network-Video-Recorder-User-Guide- Camera-Register.jpg) -
Channel Setting
You can view the camera videos registered to each channel in split mode along with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired location. -
Click
to complete the installation wizard.
Explore Screen Configuration
The recorder screen consists of the following.
The screen may be configured differently depending on the menu selected by the
user.
Record Setup
You can set resolution, IPS, and quality of recordings by channel, and by
recording type of standard / event. You can check frame rates and data
transfer amount of Full Frame and Key Frame recordings for each channel, and
set the transfer limit for recordings.
-
Apply to other channels : If you select , “Apply to other channels” confirmation window will appear. After selecting channels that the settings will be applied to, click on to apply them to the selected channels.
-
: The camera of the corresponding channel is displayed on the list or as a thumbnail.
-
Camera name : Displays the camera name.
-
IP Address : Displays the camera IP address
-
Continuous recording / Event recording : Set the recording method for Continuous recording or Event recording.
– Full frame : Records all frames fed by the camera.
– I-frame : Records only key frames fed by the camera. Depends on camera settings.
– Off : No recording is made. -
Frame
– Full frame : Shows the amount of data for all the scene recordings.
– I-frame : Shows the amount of data for the main scene recordings. -
Limit : Set the amount of data allowed for input for each channel.
-
Event : When an event occurs, you can set which point you will start or stop recording.
– Pre : When an event occurs, recording will be started regardless of the time set. If you set it to five seconds, recording will start at five seconds before an event occurs.
– Post : When an event occurs, recording will continue after the time set. If you set it to five seconds, recording will continue for a further five seconds after an event is finished. -
Audio : Specify whether to record the sound received from the camera or not.
■ If a channel’s data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to recording even when the channel is configured to recording mode. For Key Frame recording channels, the icon for limited recording appears on the live screen’s top side. But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each channel.
■ A channel displayed in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera. Check the channel information to see the applied profile to the channel listed in yellow. A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount. In this case, it is impossible to record all of the incoming frames. Instead, only part of the frames (1 or 2 frames per second) can be recorded. To resolve this issue, you must set the permitted data amount to be greater than the amount of inputted data.
Set up and Run the Layout
The layout set on the live screen can also be used for time search and can be
searched and played according to the channel order and channel combination set
by the user.
For more information on how to set each step, refer to the `User Manual’.
- Live channel layout setup
- Add a layout.
- Change layout name.
- Click to select the channel to display on the layout of the device list.
- Please save the layout you have set up.
- Select a layout to move to the corresponding channel group.
- You can copy the layout. After selecting the layout you want to copy from the list, change the name of the layout and the channel to display.
- You can delete the layout.
- Search/Play
- Click
at the top of the screen. - Click
2-1 Search
- Select the layout of your choice from the channel groups you created in Live.
- Please select a date to search.
- Select the channel of your choice from the selected channel group.
- You can view the preview screen on figure by moving the time bar.
- Press < > to play the selected channel.
2-2 Play
When you start playing, the search date and play time are displayed, and you
can search for recorded videos while controlling the play speed.
- Control the play speed or move to the previous or next frame.
- Turns the export section setting on or off. You can select a start time and end time for exporting.
- Export the recorded video of a designated time frame for each layout or channel.
- Filter events by type to search for recorded videos.
- Set the overlapping section according to change of time to check the time line.
- Display the time line for each channel.
- Open or close the 4-channel time line.
3 Export recorded video
- Click < > at the bottom of the screen.
- Select a layout.
- Select a channel.
- Set the time, device, and format for export.
- Click the
button to see if you can export. - Click the
button to proceed with the export.
Using Product Information
You can check the product information/manual/firmware information/FAQ/HDD compatibility list on the homepage or mobile web of your smartphone.
Using P2P Service
This function is available only for products that support P2P. To find products that support P2P, see `Products supporting each feature (Page 4)’ of the Product Specification Manual. When using a P2P service, you can easily access and use with Wisenet mobile.
- Click
to test the connection to see if the current recorder can be connected remotely. The product is displayed on the list. - If the connection is successful, search for WiseNet mobile on your smartphone and install and run it. You can scan the QR code on the recorder by selecting Add device> QR code.
- When the QR code is scanned, the UID that can be seen in recorder is automatically converted to a mobile viewer, and the mobile viewer can be used right away when the recorder ID and password are entered.
- From now on, when you run the WiseNet mobile application saved to your smartphone, you can easily monitor with your smartphone as you are automatically connected to the recorder.
The P2P service period expires in 3 years. If you want to extend it after expiration, contact your vendor.
Connecting to a Network Using a Router
If you want to add 1-3 PCs and recorders in an environment using xDSL/Cable modem, you can use the router with only one Internet line. This guide is an installation guide for network beginners. Follow the instructions to set up your router, local PC, and recorder.
Connecting the cable
Connecting a router with PC
Refer to the router’s user manual.
Connecting a recorder and a router
Move to <IP & Port> of the Recorder
The
Checking the recorder connection from the PC
Enter the IP set in the recorder menu in the local PC address bar. Once you log in by entering your user name and password, the recorder’s web viewer screen will appear.
System requirements
The following lists the minimum suggested hardware and operating system requirements needed to run the Web Viewer.
-
Use the browser recommended by the OS.
Ex.) Microsoft recommended browser: Microsoft Edge -
Supported browsers : Chrome, Edge, and Safari
-
Supported OS : Works on all of the Windows, Linux, and OS X environments given the platform-independent nature of the web.
-
Tested environments : Tested and certified to run on Windows® 10 with Edge 91, Google ChromeTM 91 and
Intel® CoreTM i7-7700 processor 3.60 Ghz with NVIDIA® GeForce® GTXTM 1050 or IntelTM HD Graphics 630. -
Performance restrictions : The performance of users’ CPU/GPU may impact the video playback performance
of the web viewer. The video quality may decrease depending on the settings, such as high resolution or transfer bandwidth, when playing H.265 video in Chrome.
Router and Internet connection setup
Since each router has a different connection method, check the settings for
each router.
Port forwarding on the router setup
Set up the router’s port forwarding to connect to a PC or a recorder connected
to the router’s local LAN from outside. The recorder uses the
Accessing using DDNS address in the dynamic IP environment
In the dynamic IP environment such as xDSL/Cable modem, the router’s WAN IP
can be changed, so we
provide DDNS (Dynamic Domain Name Server) service so that you can always
access the recorder with only
the DDNS address even in the dynamic IP environment.
Wisenet DDNS Setup
Since you will be accessing the recorder remotely, set up a Wisenet DDNS
account first using a PC
- Create a name for your recorder (product ID).
- Select the type of recorder and model name.
- Click
..
Connect using DDNS address
- Select <ddns.hanwha-security.com> on the
on the menu. - Enter the product ID generated on the Wisenet DDNS website for .
- When the DDNS setup is finished, select .
All settings are complete. If you remember your DDNS address and ID / password, you can access the recorder from any PC with an Internet connection. For more information, refer to the user manual.
Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems) This marking on the product, accessories or literature
indicates that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other household waste at
the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources. Household users should contact either
the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for
environmentally safe recycling. Business users should contact their supplier
and check the terms and conditions of the purchase contract. This product and
its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate
battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries
in this product should not be disposed of with other household waste at the
end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the
reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the
environment. To protect natural resources and to promote material reuse,
please separate batteries from other types of waste and recycle them through
your local, free battery return system.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>