AEG L6FLG49SCA Washing Machine User Manual

AEG Washing Machine

USER MANUAL

www.aeg.com

FOR PERFECT RESULTS

Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler – features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website to:
Get usage advice, brochures, trouble shooter, service and repair information:
www.aeg.com/support

Register your product for better service:
www.registeraeg.com

Buy Accessories, Consumables and Original spare parts for your appliance:
www.aeg.com/shop

CUSTOMER CARE AND SERVICE

Always use original spare parts.
When contacting our Authorized Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information

Subject to change without notice.

1. SAFETY INFORMATION

Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damage that are the result
of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.

1.1 Children and vulnerable people safety

• This appliance can be used by children aged from 8
  years and above and persons with reduced physical,
  sensory or mental capabilities or lack of experience
  and knowledge if they have been given supervision or
  instruction concerning the use of the appliance in a
  safe way and understand the hazards involved.

• Children between 3 and 8 years of age and persons
  with very extensive and complex disabilities shall be
  kept away from the appliance unless continuously
  supervised.

• Children of less than 3 years of age should be kept
  away from the appliance unless continuously
  supervised.

• Children should be supervised to ensure that they do
  not play with the appliance.

• Keep all packaging away from children and dispose of
  it appropriately.

• Keep detergents away from children.

• Keep children and pets away from the appliance when
  the door is open.

• If the appliance has a child safety device, it should be
  activated.

• Children shall not carry out cleaning and user
  maintenance of the appliance without supervision.

1.2 General Safety

• Do not change the specification of this appliance.

• This appliance is intended to be used in household
  and similar applications such as:
  – staff kitchen areas in shops, offices and other
  working environments;
  – by clients in hotels, motels, bed & breakfast and
  other residential type environments;
  – areas for communal use in blocks of flats or in
  launderettes.

• The appliance maximum load is 9 kg. Do not exceed
  the maximum load of each programme (refer to the
  “Programmes” chapter).

• The operating water pressure at the water entry point
  from the outlet connection must be between 0.5 bar
  (0.05 MPa) and 10 bar (1.0 MPa).

• The ventilation opening in the base must not be
  covered by a carpet, mat, or any floor covering.
  4 www.aeg.com

• The appliance must be connected to the water mains
  using the new supplied hose sets, or other new hose
  sets supplied by the Authorized Service Centre.

• Old hose sets must not be reused.

• If the mains power supply cable is damaged, it must
  be replaced by the manufacturer, its Authorized
  Service Centre or similarly qualified persons to avoid
  an electrical hazard.

• Before any maintenance operation, deactivate the
  appliance and disconnect the mains plug from the
  socket.

• Do not use high pressure water sprays and/or steam
  to clean the appliance.

• Clean the appliance with a moist cloth. Use only
  neutral detergents. Do not use abrasive products,
  abrasive cleaning pads, solvents or metal objects.

• If a tumble dryer is stacked on the top of the washing
  machine, make sure to use the correct stacking kit
  approved by AEG (see more details in chapter
  “Accessories – Stacking kit”).

2. SAFETY INSTRUCTIONS

2.1 Installation

The installation must comply
with relevant national regulations.

• Remove all the packaging and the
  transit bolts including rubber bush
  with plastic spacer.

• Keep the transit bolts in a safe place.
  If the appliance is to be moved in the
  future they must be reattached to lock
  the drum to prevent an internal
  damage.

• Always take care when moving the
  appliance as it is heavy. Always use
  safety gloves and enclosed footwear.

• Follow the installation instructions
  supplied with the appliance.

• Do not install or use a damaged
  appliance.

• Do not install or use the appliance
  where the temperature can be less than
  0°C or where it is exposed to the
  weather.

• The floor area on which the appliance
  is to be installed must be flat, stable,
  heat resistant and clean.

• Make sure that there is air circulation
  between the appliance and the floor.

• When the appliance is in its
  permanent position, check if it is
  levelled correctly with the aid of a
  spirit level. If it is not, adjust the feet
  accordingly.

• Do not install the appliance directly
  above a floor drain.

• Do not spray water on the appliance
  and do not expose it to excessive
  humidity.

• Do not install the appliance where the
  appliance door cannot be fully
  opened.

• Do not put a closed container to
  collect possible water leakage under
  the appliance. Contact the Authorised
  Service Centre to ensure which
  accessories can be used.

2.2 Electrical connection

WARNING!
Risk of fire and electric
shock.

• WARNING: This appliance is
  designed to be installed / connected
  to a grounding connection in the
  building.

• Always use a correctly installed
  shockproof socket.

• Make sure that the parameters on the
  rating plate are compatible with the
  electrical ratings of the mains power
  supply.

• Do not use multi-plug adapters and
  extension cables.

• Make sure not to cause damage to
  the mains plug and to the mains
  cable. Should the mains cable need to
  be replaced, this must be carried out
  by our Authorised Service Centre.

• Connect the mains plug to the mains
  socket only at the end of the
  installation. Make sure that there is
  access to the mains plug after the
  installation.

• Do not touch the mains cable or the
  mains plug with wet hands.

• Do not pull the mains cable to
  disconnect the appliance. Always pull
  the mains plug.

2.3 Water connection

• The inlet water shall not exceed 25 °C.

• Do not cause damage to the water hoses.

• Before connection to new pipes, pipes
  not used for a long time, where repair
  work has been carried out or new
  devices fitted (water meters, etc.), let
  the water flow until it is clean and
  clear.

• Ensure that there are no visible water
  leaks during and after the first use of
  the appliance.

• Do not use an extension hose if the
  inlet hose is too short. Contact the
  Authorised Service Centre for the
  replacement of the inlet hose.

• When unpacking the appliance, It is
  possible to see water flowing from the
  drain hose. This is due to the testing
  of the appliance with the use of water
  in the factory.

• You can extend the drain hose to
  maximum 400 cm. Contact the
  Authorised Service Centre for the
  other drain hose and the extension.

• Make sure that there is access to the
  tap after the installation.

2.4 Use

WARNING!
Risk of injury, electric shock,
fire, burns or damage to the
appliance.

• Follow the safety instructions on the
  detergent packaging.

• Do not put flammable products or
  items that are wet with flammable
  products in, near or on the appliance.

• Do not wash fabrics which are heavily
  soiled with oil, grease or other greasy
  substances. It can damage rubber
  parts of the washing machine.
  Prewash such fabrics by hand before
  loading them into the washing
  machine.

• Do not touch the glass door while a
  programme operates. The glass can
  get hot.

• Make sure that all metal objects are
  removed from the laundry.

2.5 Service

• To repair the appliance contact the
Authorised Service Centre. Use
original spare parts only.
• Please note that self-repair or nonprofessional
repair can have safety
consequences and might void the
guarantee.
• The following spare parts will be
available for 10 years after the model
has been discontinued: motor and
motor brushes, transmission between
motor and drum, pumps, shock
absorbers and springs, washing drum,
drum spider and related ball bearings,
heaters and heating elements,
including heat pumps, piping and
related equipment including hoses,
valves, filters and aqua stops, printed

circuit boards, electronic displays,
pressure switches, thermostats and
sensors, software and firmware
including reset software, door, door
hinge and seals, other seals, door
locking assembly, plastic peripherals
such as detergent dispensers. Please
note that some of these spare parts
are only available to professional
repairers, and that not all spare parts
are relevant for all models.
• Concerning the lamp(s) inside this
product and spare part lamps sold
separately: These lamps are intended
to withstand extreme physical
conditions in household appliances,
such as temperature, vibration,
humidity, or are intended to signal
information about the operational
status of the appliance. They are not
intended to be used in other
applications and are not suitable for
household room illumination.

2.6 Disposal

WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).

3. TECHNICAL DATA

Dimension| Width/ Height/ Total depth|

59,7 cm /84,7 cm /66,0 cm

---|---|---
Electrical connection| Voltage
Overall power
Fuse
Frequency| 230 V
2200 W
10 A
50 Hz
Level of protection against ingress of solid particles and moisture ensured by the protective cover, except where the low voltage equipment has no protection against moisture| IPX4
Water supply pressure| Minimum
Maximum|

0.5 bar (0.05 MPa)
10 bar (1.0 MPa)

Water supply 1)| Cold water
Maximum Load| Cotton| 9 kg
Spin Speed| Maximum spin speed| 1351 rpm

1. Connect the water inlet hose to a water tap with a 3/4” thread.

4. PRODUCT DESCRIPTION

4.1 Special features

Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
proper care of fabric.

• The AutoDose technology
automatically dispenses the right
amount of detergent according to the
load; the drawer has two integrated
tanks (detergent + softener) and two
additional compartments for detergent

and additives manual load. It gives
the highest use flexibility.
• The Wi-Fi connection and Remote
Start enable you to start a cycle, to
interact with your washing machine
and to check the washing cycle status
in remote control.
• The ProSense technology detects
the laundry load size defining the
programme duration in 30 seconds.

The washing programme is tailored to
the laundry load and the type of fabric
without consuming more time, energy
and water than necessary.
• The Intenzivní option pre-treats
stubborn stains optimizing the
effectiveness of washing
performance.

4.2 Appliance overview

1 Worktop
2 Detergent dispenser with AutoDose
tanks and manual compartments
3 Control panel
4 Door handle
5 Rating plate
6 Drain pump filter
7 Feet for levelling the appliance
8 Drain hose
9 Inlet hose connection
10 Mains cable
11 Transit bolts
12 Hose support

The rating plate reports the model name (A) ,
product number (B), electrical ratings (C) and
serial number (D).

5. INSTALLATION

WARNING!
Refer to Safety chapters.

5.1 Unpacking

1. Open the door. Remove all the items
from the drum.

Accessories delivered
with the appliance may
vary depending on the
model.
2. Put the packaging element on the
floor behind the appliance and
carefully put it down onto its rear
side. Remove the polystyrene
protection from the bottom.

CAUTION!
Do not lay washing machine on its front.
3. Put the appliance back into an
upright position. Remove the power
supply cable and the drain hose from the hose holders.

WARNING!
It is possible to see
water flowing from the
drain hose. This is
because the washing
machine has been
tested at the factory.
4. Remove the three bolts by using the
key supplied with the appliance. Pull
out the plastic spacers.

We recommend that you
keep the packaging and
the transit bolts for any
transport of the appliance.
5. Put the plastic caps, that you find in
the user manual bag, in the holes.

5.2 Positioning and levelling

1. Install the appliance on a flat hard floor.
Make sure that carpets do
not stop the air circulation
below the appliance.
Make sure that the appliance
does not touch the wall or
other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.

The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
When the appliance is
installed on a plinth or a
tumble dryer is stacked on
the washing machine, use
the accessories described in
chapter ‘Accessories’. Read
carefully the instructions
supplied with the appliance
and with the accessory.

5.3 The inlet hose

1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the
water tap.

Make sure that the inlet hose
is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4″ thread.

WARNING!
The inlet water shall not
exceed 25 °C.

CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement of
the inlet hose.

5.4 Water-stop device

The inlet hose has a water stop device.
This device prevents water leaks in the
hose because of its natural ageing.
The red sector in the window «A» shows
this fault.

If this occurs, close the water tap and
contact the authorized service centre to
replace the hose.

5.5 Water drainage

The drain hose should be positioned at a
height of not less than 60 cm and not
more than 100 cm from the floor.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.

It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.

2. On the edge of a sink – Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when the
appliance drains.

Make sure that the drain
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.

3. To a stand pipe with vent-hole –
Insert the drain hose directly into a
drain pipe. Refer to the illustration.

The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm –
min. 1.5″) must be larger
than the external diameter of
the drain hose.

4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.

5. Without the plastic hose guide, to
a sink spigot – Put the drain hose in
the spigot and tighten it with a clamp.
Refer to the illustration.

Make sure that the drain
hose makes a loop to
prevent particles going into
the appliance from the sink.
6. Position the hose directly to a builtin
drain pipe in the room wall and
tighten it with a clamp.

5.6 Electrical connection
At the end of installation you can connect
the mains plug to the mains socket.
The rating plate on the inner edge of the
appliance door and the ‘Technical Data’
chapter indicate the necessary electrical
ratings. Make sure that they are
compatible with the mains power supply.
Check that your domestic electrical
installation can take the maximum load
required, also taking into account any
other appliances in use.
Connect the appliance to an earthed
socket.

The power supply cable must be easily
accessible after installing the appliance.
For any electrical work required to install
this appliance, contact our Authorised
Service Centre.
The manufacturer does not accept any
responsibility for damage or injury
through failure to comply with the above
safety precaution.

Only appropriate
accessories approved by
AEG ensure the safety
standards of the appliance. If
unapproved parts are used,
any claims will be
invalidated.

6. ACCESSORIES

6.1 Available in
www.aeg.com/shop or from
authorised dealer

Read carefully the instructions supplied
with the accessory.

6.2 Fixing plate kit

If you install the appliance on a plinth
that is not an accessory supplied by
AEG, secure the appliance in the fixing
plates.
Read carefully the instructions supplied
with the accessory.

6.3 Stacking kit

The tumble dryer can be stacked on the
top of the washing machine only by
using the correct stacking kit.

7. CONTROL PANEL

7.1 Control panel description

The options are not selectable with all washing programmes. Check the
compatibility between options and washing programmes in the “AutoDose
and options compatibility with programmes” paragraph in the
“Programmes” chapter. An option can exclude another one, in this case
the appliance doesn’t allow you to set the incompatible options together.
Make sure the screen and touch buttons are always clean and dry.

1 Programme dial
For selecting the desired washing programme. Refer to “Programmes”
chapter for more details.
2 Display
It provides information about the setting programme. Refer to
“Display” paragraph for more details.
3 AutoDose Liquid
Detergent
touch button
For activating and deactivating the automatic detergent loading.
Refer to “The AutoDose Technology (Autodosing)” chapter for
more details.
4 AutoDose Fabric
Softener
touch button
For activating and deactivating the automatic detergent loading.
Refer to “The AutoDose Technology (Autodosing)” chapter for
more details.
5 Volba touch
button
Press this button repeatedly to activate one of the two following
options:
• Extra máchání option
This option adds a few rinses according to the selected washing
programme.
Use this option for persons allergic to detergent residues and
in areas where the water is soft.
This option increases slightly the programme
duration.
• Skipping wash phase – Máchání option
The appliance performs only the rinsing phase, the spinning
and the draining phases of the selected programme.
The corresponding indicator above the touch button illuminates.
6 Start
touch button
Touch this button to start, pause the appliance or interrupt a running
programme.

7 touch button

Press this button repeatedly to activate one of the two options or both.
The relevant indicator comes on.
• Intenzivní
By setting this option, the indicator appears close to detergent
symbol, and the appliance will automatically dose an extra
amount of detergent when automatic detergent tank is enabled.

If automatic detergent tank is Off, it is possible to run this option
as in traditional washing machine by filling detergent or
additive in the manual compartment.

If automatic detergent tank is Off, it is possible to run this option
as in traditional washing machine by filling detergent or
additive in the manual compartment.
If you press detergent tank button while Intenzivní
option is active, AutoDose function is
switched off, but Intenzivní option still remains
active in manual mode.

Use this option to add a pre-wash phase at 30 °C before the
washing phase.
This option is recommended for heavily soiled laundry, especially
if containing sand, dust, mud and other solid particles.
When selecting a pre-wash phase and Auto‐
Dose is active, the appliance will automatically
dose the detergent. When AutoDose is switched
off, put the detergent/additive in a dosing
ball inside the drum.
The options can increase the programme duration.

8 Remote/Odložený start touch button

Press this button repeatedly to activate one of the two options or
both.
The relevant indicator comes on in the display.
• Remote
Select this option to connect appliance with App.
Touch this button, the display shows the indicator blinking
for a few seconds.
After touching the Start/Pauza button, the display shows the
indicator and the Remote is confirmed.
When touching the Start/Pauza button after
the indicator stops blinking, the Remote
Start is not activated, but the set programme
starts.
• Odložený start
With this option you can delay the start of a programme in a
more convenient time.
Touch the button repeatedly to set the required delay. The
time increases by steps of 30 minutes up to 90′ and from 2
hours up to 20 h.
After touching the Start/Pauza button, the display shows the
indicator and the selected delay time and the appliance begins
the countdown.

9 touch button

With this option you can decrease the programme duration:
• Daily
If your laundry is normally or lightly soiled, it may be advisable
to shorten the washing programme. Touch this button once to
decrease the duration.
• Super Quick
In case of smaller load, touch this button twice to set an extra
quick programme.

10 Odstřeďování touch button

When you set a programme, the appliance automatically selects
the maximum spin speed.
Touch this button repeatedly to:
• Decrease the spin speed.
The display shows only the spin speeds available
for the set programme.
• Activate the Rinse Hold option .
The water of the last rinse is not drained out to prevent the fabrics
from creasing. The washing programme ends with water in
the drum and the final spin phase is not performed.
The display shows the indicator . The door stays locked.
The drum turns regularly to reduce creasing. You must drain
the water to unlock the door.
Touch Start/Pauza button: the appliance performs the spinning
phase and drains the water.
• Activate the Extra Silent option.
All spinning phases (intermediate spin and final spin) are suppressed
and the programme ends with water in the drum. This
helps to reduce creasing.
As the programme is very quiet, it is suitable for use at night
time when cheaper electricity tariffs are available. In some programmes
the rinses are performed with more water.
The display shows the indicator . The door stays locked.
The drum turns regularly to reduce creasing. You must drain
the water to unlock the door.
Touch the Start/Pauza button button: the appliance performs
only the draining phase.
The appliance empties the water out automatically
after approximately 18 hours.

By means of Odstřeďování touch button, you can also set:
• Pouze vypouštění
Activate the drain-only option (Skipping the wash, rinse
and spin phases):
The appliance performs the only draining phase of the selected
washing programme.
The display shows the indicator (cold), the indicator
(no spin) and the indicator .
• Pouze odstřeďování
Activate the spin-only option (Skipping the wash and rinse
phases):
Before setting this option, select a suitable
washing programme for the garments. The appliance
will performs the most fitting spin cycle
for your garments care (e.g. For synthetics
items, first select the Syntetika washing programme
and then the Pouze odstřeďování option).
The appliance performs only the spinning phase of the selected
washing programme.
The display shows the indicator (cold), the phase indicator
and the spin speed.

11 Teplota touch button

When you select a washing programme, the appliance automatically
proposes a default temperature.
Touch this button repeatedly until the desired temperature value
appears on the display.
When the display shows the indicators and , the appliance
does not heat the water.

12 Zap./Vyp. push button

Pressing this button for a few seconds allows to activate or deactivate
the appliance. Two different tunes sound while switching the
appliance on or off.
As the Stand-by function automatically deactivates
the appliance to decrease the energy consumption
in a few cases, you may need to activate
the appliance again.
Refer to “Stand-by option” paragraph in “Daily
Use” chapter for more details.

Permanent Extra Rinse

With this option you can permanently have an extra rinse.
To activate/deactivate this option touch the Odstřeďování button
and the Intenzivní/Předpírka button simultaneously, the relevant
indicator + comes on/goes off over rinse phase symbol.
This option adds two rinses.

Child Lock

With this option you can prevent that the children play with the
control panel.
To activate/deactivate this option, touch the Intenzivní/Předpírka
and the Volba buttons simultaneously until the indicator
comes on/goes off on the display.

You can activate this option:
• After you touch the Start/Pauza button: all the buttons and the
programme dial are deactivated (except Zap./Vyp. button).
• Before you touch the Start/Pauza button: the appliance cannot start.
The appliance keeps the selection of this option after you switch it off.

Acoustic signals

This appliance is provided with different acoustic signals, that operate
when:
• You activate the appliance (special short tune).
• You deactivate the appliance (special short tune).
• You touch the buttons (click sound).
• You make a wrong selection (3 short sounds).
• The programme is completed (sequence of sounds for about 2
minutes).
• The appliance has a malfunction (sequence of short sounds
for about 5 minutes).
To deactivate/activate the acoustic signals when the programme
is completed, touch the Intenzivní/Předpírka and the Odložený
start buttons simultaneously for about 6 seconds.
If you deactivate the acoustic signals, they continue
operate when the appliance has a malfunction.

7.2 Display

Maximum load indicator. The indicator flashes during the laundry
load estimation (refer to ProSense load detection paragraph) .

MAX Maximum laundry indicator. It blinks if the laundry amount exceeds the
declared load.

These indicators will appear next to detergent tank and softener
tank indicators when increasing or decreasing the automatic detergent
or softener dosage.

8. BEFORE FIRST USE

During installation or before
first use you may observe
some water in the appliance.
This is a residual water left
in the appliance after a full
functional test in the factory
to ensure the appliance is
delivered to customers in
perfect working order and is
no cause for concern.

1. Make sure that all transit bolts have
   been removed from the appliance.

2. Make sure that the electrical power is
   available and the water tap is open.

3. 3. Make sure to fill the AutoDose tanks
   with liquid detergent and fabric
   softener . Refer to “AutoDose
   basic setting ” paragraph in “The
   AutoDose technology” chapter.

4. Pour 2 litres of water inside the drum.
   This action activates the drain system.

5. Set and start a programme for cotton
   at the highest temperature without
   any laundry in the drum.
   This removes all possible dirt from the
   drum and the tub.

9. THE AUTODOSE TECHNOLOGY (AUTODOSING)

Read this chapter carefully.

9.1 Introduction
Right detergent and fabric softener
dosage takes better care of the laundry
and ensuring good wash performances.
Too much detergent damages your
clothes and too little doesn’t ensure good
wash performances.
This appliance is equipped with an auto
dosing system able to automatically
provide the right detergent and fabric
softener dosage to preserve the fabric
integrity and colour brightness

AutoDose detergent tank.
AutoDose fabric softener tank.
The appliance is pre-set by the factory
to suit most users habits.
Once started the programme, the
appliance will automatically release the
right amount of detergent and softener
according to the real fabric load, if the
indicators and/or are on in the
display.

In some programmes,
AutoDose is OFF (OFF is on
and the indicators and/or
are off in the display)
because there are garments
requiring special detergents
or treatments. When OFF is
on, pour the detergent and
other treatments in the
proper manual filling
compartment.
Please refer to “AutoDose
and options compatibility
with programmes” in
“Programmes” chapter.
Further explanations on
AutoDose and activation of
advanced settings are
available downloading the
APP.

9.2 Detergent dispenser with

AutoDose tanks and manual
compartments

When using detergent and
any other treatments, always
follow the instructions that
you find on the packaging of
the detergent products.
Anyway, we recommend not
to exceed the maximum
indicated level in each
compartment ( ).
If both AutoDose tanks are enabled in
the set programme, liquid detergent and
fabric softener are automatically loaded.
If one of the AutoDose tank or both
are disabled (OFF ) in the set
programme, proceed by manually filling
the product in the proper compartment.

WARNING!
Do not put powder
detergent in the AutoDose
compartment.
• AutoDose tanks for liquid
detergent and fabric softener
.
• Manual compartment for washing
phase: powder or liquid detergent.

When using liquid
detergent, make sure that
the special container for
liquid detergent is
inserted. Refer to the
“Manual filling the
detergent and additives”
paragraph in this chapter.
The liquid detergent
container is supplied
inside the drum.
• Manual Manual compartment for liquid
additives (fabric softener, fabric
conditioner, starch).
• Maximum level for detergent/
additives quantity.

9.3 AutoDose basic setting

The factory pre-set doses for a large
load are 90 ml for detergent tank and
25 ml for fabric softener tank: the
optimal configuration to meet majority
of use condition. Based on this
setting, the appliance will calculate
the precise dosage for each wash.
However, under extreme conditions (very
soft or very hard water) and particular
type of detergent (such as super
compact), we recommend to adjust the
pre-set dosage by following the
indication given on detergent and fabric
softener container: e.g when using super
compact detergent you may need to
reduce the pre-set dosage considerably.
If the washing results are not satisfying
or there is too much foam during
washing, you may need to change the
factory setting. Read in the paragraph
‘AutoDose configuration mode’ how to
change the basic setting, but before

1. Identify the water hardness level.
Check the water hardness level in
your area. The levels are generally
indicated as: soft, medium and hard.
If necessary, please contact your
local water authority to check the
water hardness in your area.
2. Identify the customized detergent
dosage.
Check the label in the detergent/
fabric softener container suggesting
the quantity to use. This suggestion
is measured combining three
different factors:
• Water hardness level (see the
following table);
• Normal soil level;
• Rated capacity of the appliance
(e.g. maximum load capacity 9
kg). If the rated capacity on the
product container refers to lower
capacity appliances, the
customized dosage should be
increased.

Water hardness levels

1. French degrees
2. German degrees
3. English degrees
4. Factory setting, able to satisfy most of the use conditions.

Enter the AutoDose
configuration mode before
proceeding with any
programme setting. The
configuration mode may
cancel temporary settings .

1. Press the Zap./Vyp. button for a few
seconds to activate the appliance.
2. Wait about 10 seconds for appliance
internal check.

3. To enter in configuration mode, hold
pressed the Teplota and the
Odstřeďování buttons simultaneously
for a few seconds until the display
shows the on the left in the
display and blinking detergent tank
and softener tank indicators
on the right in the display.

4. Touch related tank buttons to toggle
function off and on. The display
shows OFF when a tank is disabled
or shows tank indicator when it is
enabled.

5. To set basic dosage touch related
tank buttons until default dosage
laundry product and two arrows on
bottom of display appear. Touch the
Teplota button repeatedly to adjust
the dosage upwards and the
Odstřeďování button to adjusts it
downwards. Minimum step is 1 ml.

6. After about 10 seconds the display
returns to the programme information
screen or hold pressed the Teplota
and the Odstřeďování buttons again
to exit immediately.

9.5 Filling the detergent and

additives on AutoDose
system

Please read “Detergents and
other treatments” in “Hints
and tips” chapter.
We recommend that you do
not exceed the maximum
indicated level ( MAX ).

1. Open the detergent dispenser.

2. Lift up the AutoDose cover lid.

3. Gently pour only liquid detergent in
the AutoDose detergent tank . Fill
up to the maximum indicated level MAX

4. Gently pour only liquid softener in the
AutoDose fabric softener tank . Fill
up to the maximum indicated level MAX

5. Lift down the AutoDose cover lid.

6. Gently close the detergent dispenser,
till click engagement.

9.6 AutoDose low level indication

Do not refill the AutoDose
tanks unless appliances
indicates that one or both
tanks are empty.

When the activated tank reaches a low
level of detergent, related indicator blinks
slowly and continuously on the display.
It will stop blinking when the
compartment is refilled.
If tank is not refilled, once a programme
has started, the indicator will stop
blinking and stay steadily lit. Once the
programme is finished, it will start
blinking again.
Unless AutoDose is turned OFF, if a
compartment has reached low level, the
set dosage for that compartment will be
shown by the display for a few seconds
each time the drawer is opened, to
remind refill is needed.
If in both tanks detergent level is low,
both indicators blink, but only the set
dosage for detergent will be displayed.
If the tanks are filled before
the appliance is powered on
for the first time, the
AutoDose indicator will not
blink.
CAUTION!
The tanks refill must be
carries out with the same
brand and type of detergent/
fabric softener/additive used
before, otherwise clean the
tanks before refilling.

9.7 Switching from AutoDose

to manual dosing

It is possible to disable AutoDose
function for one or both tanks by
pressing related button symbol.
Example:
• To switch Fabric Softener tank off,
press the button until the display
shows OFF.

• If you need to use different detergent
than ones present in AutoDose tanks,
you could switch Detergent tank off by
pressing button until the display
shows OFF.

9.8 Deactivating the AutoDose

If you prefer to use the compartments for
manual filling as default choice, you can
deactivated the AutoDose tanks
completely.
Once you have entered the AutoDose
configuration mode by pressing Teplota
and the Odstřeďování buttons:
1. Tap on the button or button
until display shows : the
AutoDose is excluded completely for
related tank or both.

2. After about 10 seconds the display
returns to the programme information
screen.

9.9 Manual filling the

detergent and additives

You may need to use a different
detergent or fabric softener than the
ones used in the AutoDose tanks. First,
make sure that the AutoDose tanks are
disabled and then pour the detergent
and/or other treatments in the manual
compartments.
Do not exceed the maximum
indicated level (MAX).
1. Open the detergent dispenser.

2. Put the powder detergent in the
compartment . When using liquid
detergent, refer to “Manual filling the
liquid detergent”.

3. If desired, pour the fabric softener in
the compartment Manual .

4. Gently close the detergent dispenser,
till click engagement.

Manual filling the liquid detergent

1. Insert the container for liquid
detergent.

2. Pour the liquid detergent in the
compartment .

3. Gently close the detergent dispenser,
till click engagement.
If the machine has not been
used for more than 4 weeks
with filled tanks, detergent/
softener can become
viscous or dry out. It is
needed to clean the drawer
as indicated in ‘Care and
Cleaning’ chapter.

9.10 Drawer open indication

When a programme is running, the
detergent drawer must always be closed.
A sensor in the drawer detects if the
drawer is open (or not properly closed)
while the programme is running. In such
case, the appliance will immediately be
paused.
If you press the Start/Pauza button, an
error sound is generated and everything
in the display will turn off except the
AutoDose indicators remain lit for a few
seconds. Then the display returns to the
previous paused state.

This will happen even if the user turned
AutoDose off.

To restart the programme, ensure the
drawer is properly closed and press
Start/Pauza button.

10. PROGRAMMES

10.1 Programme Chart
Washing programmes

1. During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn’t rotate or doesn’t rotate properly, but this is normal for this programme.

2. Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aeruginosa and MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test Report No. 202120117).

3. To reduce creasing, this cycle regulates the water temperature and performs a soft wash and spin phase. The appliance adds some rinses.
   Programme temperature, maximum spin speed and maximum load

4. According to Commission Regulation EU 2019/2023, this programme at 40 °C is able to clean normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle.
   For the reached temperature in the laundry, the programme duration and other data,
   please refer to ‘Consumption Values’ chapter.
   The most efficient programmes in terms of energy consumption are generally those that
   perform at lower temperatures and longer duration.

5. Washing programme.

6. Washing programme and waterproofing phase.

7. Set the spin speed. Make sure it is suitable for the type of fabric being washed. If you set the No Spin option then only the drain phase is available.

1. This option is not available with temperature lower than 40 °C.
2. If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully load the appliance, however the washing results can be less satisfactory.

Suitable detergents for washing programmes

1. At temperature higher than 60 °C the use of powder detergent is recommended.
   ▲ = Recommended — = Not recommended

10.2 Woolmark Wool Care – Blue

The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wool garments labelled as «hand wash» provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine. M1512
The Woolmark symbol is a Certification mark in many countries.

11. WI-FI – CONNECTIVITY SETUP

This chapter describes how to connect
the smart appliance to the Wi-Fi network
and to link it to mobile devices.
By this functionality you can receive
notifications, control and monitor your
appliance from your mobile devices.

To connect the appliance to enjoy the full range of features and services you need:
• Wireless network at home with internet connection enabled.
• Mobile device connected to wireless network.

Frequency 2.412 – 2.472 GHz for European market

Protocol IEEE 802.11b/g/n two stream radio

Max Power <20 dBm

11.1 Installing and configuring “My AEG”

“My AEG” allows you to
control your laundry through
a mobile device.
It contains a large number of
programmes, useful features
and product information
tailored perfectly to the
appliance.
Through the app you can
select the programmes
already available from the
appliance control panel, plus
unlock additional
programmes available only
from a mobile device.
Additional programmes can
change over the time along
with new versions of the
app.
It’s personalized laundry
care – all from your mobile
device.
When connecting the appliance to the
application, stand near it with your smart
device.
Make sure that your smart device is
connected to the wireless network.
1. Go to the App Store on your smart
device.
2. Download and install the App “My
AEG” .
3. Make sure you started a Wi-fi
connection in the appliance. If not,
read the next paragraph ‘Configuring
the appliance wireless connection’.
4. Start the application. Select the
country and language and login with
Your email and password. If you do
not have an account, create a new
one following the instructions in “My
AEG” .
5. Follow the instructions on the App for
the appliance registration and
configuration.

11.2 Configuring the washing

machine wireless connection

1. Press and hold the Zap./Vyp. button
for a few seconds to activate the
appliance. Wait about 10 seconds

before proceeding with wireless
configuration.
2. Press and hold the and the
buttons for a few seconds
simultaneously until a ‘click’ sounds.
Release the buttons. appears on
the display for 5 seconds and the
indicator starts blinking.
The wireless module begins starting up.

Make sure that you APP is
ready for connection.
3. After about 45 seconds,
(Access Point) appears on the
display.

The access point will be open for about 3
minutes.
As long as the appliance is
activated, it will keep trying
to connect with saved
credentials until the Wi-Fi is
deactivated or resets the
credentials.
4. Configure the “My AEG” app on your
smart device and follow the
instructions to connect the appliance
to your Wi-Fi network.
5. If the connectivity is configured, when
the programme information screen
returns, the indicator is on the display.

Every time you switch the
appliance on, the appliance
takes 45 seconds to connect
to the network automatically.
When the indicator stops
blinking the connection is
ready.
To switch the wireless connection off,
press and hold the and the
buttons for a few seconds simultaneously
until the first acoustic signal:
appears on the display for 5 seconds.
If you switch the appliance
off and on again, the
wireless connection is
automatically off.
To remove the wireless credentials,
press and hold the and the
buttons for at least 10 seconds
simultaneously until the second acoustic
signal: appears on the display.
11.3 Remote Start
The Remote Start enables you to start a
cycle in remote control.
The Remote Control
activates automatically when
you press the Start/Pauza
button to start the
programme, but it is also
possible to start a washing
programme remotely. This
function is deactivates when
door is open.
When the App is installed and the
wireless connection is complete, you can
activate the Remote Start:
1. Touch the Remote button and the
indicator blinks on the display
for a few seconds.

2. Touch the Start/Pauza button to
activate the Remote Start before the
indicator stops blinking.
The indicators and appear on the
programme summary screen and the
door is locked. Now it is possible to start
the programme remotely.
When touching the Start/
Pauza button after the
indicator stops
blinking, the Remote Start is
not activated, but the set
programme starts.
To remove the Remote Start, tap on the
Remote button and confirm by
pressing the Start/Pauza button.

11.4 Over-the-air update

The App may propose an update for your
appliance.
The update is accepted via App only.
If a programme is running, the App
notifies that the update will start at the
end of the programme.
During the update, the appliance shows
in the display.
Do not switch off or unplug the appliance
during update.
The appliance will usable again at the
end of the update, without any
notification about successful update.
If an error occurs, the appliance shows
in the display: just press any
buttons or turn the knob to return to
normal use.

12. DAILY USE

WARNING!
Refer to Safety chapters.
12.1 Activating the appliance
1. Connect the mains plug to the mains
socket.
2. Open the water tap.
3. Press the Zap./Vyp. button for a few
seconds to activate the appliance.
A short tune sounds (if activated). The
programme dial is automatically set on
the default programme.
The display shows the programme
duration, the maximum load (for a few
seconds only), the default temperature,
the default spin speed and the indicators
of the phases making up the programme.

12.2 Loading the laundry

1. Open the appliance door.
2. Shake the items before you put them
in the appliance.
3. Put the laundry in the drum, one item at a time.
Make sure not to put too much laundry in the drum.
4. Close the door firmly.

CAUTION!
Make sure that no laundry
stays between the seal and
the door. There is a risk of
water leakage or damage to
the laundry.

CAUTION!
Washing heavily oiled,
greasy stains could cause
damage rubber parts of the
washing machine.

12.3 Setting a programme

If you wish to change the
automatic detergent or fabric
softener dosage, enter the
AutoDose configuration
mode before proceeding
with any programme setting.
The configuration mode may
cancel temporary settings.
Please refer to “AutoDose
configuration mode”
paragraph in “The AutoDose
Technology (Autodosing)”
chapter.

1. Turn the programme dial to select the
desired washing programme. The
related programme indicator comes on.
The indicator of the Start/Pauza button flashes.
The display shows an indicative
programme duration, the maximum
declared load for the set programme
(only for a few seconds), the default
temperature, the default spin speed and
the washing phase indicators (when available).
2. To change the temperature and/or
the spin speed, touch the related buttons.
3. If desired, set one or more options by
touching the related buttons. The
related indicators come on in the
display and the given information
changes accordingly.
In case a selection is not
possible, no indicator
comes on and an acoustic
signal sounds.

12.4 Starting a programme with the delay start

1. Touch this repeatedly until the
display shows the desired delay time.
The indicator comes on.
2. Touch the Start/Pauza button.
The appliance starts the countdown of
the delay start.
When the countdown is completed, the
programme starts.
The ProSense estimation
starts at the end of the
countdown.
Cancelling the delay start
after the countdown has
started

To cancel the delay start:
1. Touch the Start/Pauza button to
pause the appliance. The related
indicator flashes.
2. Touch the Odložený start button
repeatedly until the display shows .
3. Touch the Start/Pauza button again
to start the programme immediately.
Changing the delay start after
the countdown has started

To change the delay start:
1. Touch the Start/Pauza button to
pause the appliance. The related
indicator flashes.
2. Touch the Odložený start button
repeatedly until the display shows the
desired delay time.
3. Touch the Start/Pauza button again
to start the new countdown.
12.5 Starting a programme

WARNING!
Make sure that the detergent
dispenser is firmly closed,
otherwise programme won’t
start.
Touch the Start/Pauza button to start the
programme.
The related indicator stops flashing and
stays on.

In the display, the indicator of the
operating phase starts flashing.
The programme starts, the door is
locked. The display shows the indicator
.
The drain pump can operate
shortly before the appliance
fills water.

12.6 The ProSense load detection

The programme duration in
the display is referred to a
medium/high load.

After touching the Start/Pauza button,
the maximum declared load indicator
goes off, the indicator flashes, the
ProSense starts the laundry load
detection:
1. The appliance detects the load in the
first 30 seconds: the indicator
comes on and the indicator
flashes, the drum rotates shortly.
2. The appliance adjusts automatically
the programme duration to the load
to achieve perfect washing results in
the minimum possible time. The
programme duration could increase
or decrease.
At the end of the load detection, if
laundry load is below the maximum
declared weight for selected
programme, the display shows the
new programme duration. After
further 30 seconds, the water filling
starts.
At the end of the load detection, in case
of drum overload, the indicator is
steady on and the indicator is
flashing in the display.
In this case, for 30 seconds, it is possible
to pause the appliance and remove the
exceeding garments.
Once removed the exceeding garments,
touch the Start/Pauza button to start the
programme again. The ProSense phase
can be repeated up to three times (see
point 1).

Important! If the laundry amount will not
be reduced, the washing programme
starts anyway, despite the overload. In
this case, it will be not possible to
guarantee the best washing results.
About 20 minutes after the
programme start, the
programme duration could
be adjusted again depending
on the capacity of water
absorption of the fabrics.
The ProSense detection is
carried out with complete
washing programmes only
(no skipping phase selected).

12.7 Programme phase indicators

When the programme starts the indicator
of the running phase flashes and the
other phase indicators are steady on.
E.g. the washing or pre wash phase is
running: .
When the phase ends the relevant
indicator stops flashing and is steady on.
The next phase indicator starts flashing.
E.g. the rinse phase is running:

12.8 Interrupting a

programme and changing the
options

When the programme is running, you
can change only some options:
1. Touch the button Start/Pauza.
The related indicator flashes.
2. Change the options. The given
information in the display changes
accordingly.
3. Touch the button Start/Pauza again.
The washing programme continues.

12.9 Cancelling a running programme

1. Press the button Zap./Vyp. to cancel
the programme and to deactivate the
appliance.
2. Press the button Zap./Vyp. again to
activate the appliance.
Now, you can set a new washing
programme.

If the ProSense phase is
already carried out and the
water filling is already
started, the new programme
starts without repeating the
ProSense phase. The water
and the detergent are not
drained out in order to avoid
waste. The display shows
the maximum duration of the
programme, updating it
about 20 minutes after the
starting of the new
programme.

12.10 Opening the door – Adding garments

While a programme or the delay start
operates, the appliance door is locked.
If the temperature and level
of the water in the drum are
too high and/or the drum still
rotates you cannot open the
door.

1. Touch the Start/Pauza button.
In the display the related door lock
indicator goes off.
2. Open the appliance door. If
necessary, add or remove the items.
3. Close the door and touch the Start/
Pauza button.
The programme or the delay start
continues.
4. The door can be opened when the
programme is complete. You may
also set a spinning or draining
programme/option and than press
Start/Pauza button. If the spin and
drain programmes are not available
in the programme dial, they can be
set via App.

12.11 End of the programme

When the programme has finished, the
appliance stops automatically. The
acoustic signals operate (if they are
active).
In the display all washing phase
indicators become steady and the time
area shows .
The indicator of the Start/Pauza button
goes off.
The door unlocks and the indicator
goes off.
1. Press the Zap./Vyp. button to
deactivate the appliance.
After five minutes from the end of the
programme, the energy saving function
automatically deactivates the appliance.
When you activate the
appliance again, the display
show the end of the last
selected programme. Turn
the programme dial to set a
new cycle.
2. Remove the laundry from the
appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent
mildew and odours.
5. Close the water tap.

12.12 Draining water out after end of cycle

If you have chosen a programme or an
option that does not empty out the water
of the last rinse, the programme is
completed, but:
• The display shows the indicator , the
option indicator or and the
door locked indicator . The
indicator of the running phase
flashes.
• The drum still turns at regular
intervals to prevent the creases in the
laundry.

• You must drain the water to open the
door:
1. If necessary, touch the Odstřeďování
button to decrease the spin speed
proposed by the appliance.
2. Touch the Start/Pauza button:
• If you have set , the appliance
drains the water and spins.
• If you have set , the appliance
only drains the water.
The option indicator or goes out,
while the indicator flashes and then
goes off.
3. When the programme is completed
and the door locked indicator
goes off, you can open the door.
4. Press the Zap./Vyp. button a few
seconds to deactivate the appliance.
In any case, the appliance
empties the water out
automatically after
approximately 18 hours.

12.13 Stand-by option

The Stand-by function automatically
deactivates the appliance to decrease
the energy consumption when:
• You do not use the appliance for 5
minutes before you touch the Start/
Pauza button.
Press the Zap./Vyp. button to activate
the appliance again.
• After 5 minutes from the end of the
washing programme
Press the Zap./Vyp. button to activate
the appliance again.
The display shows the end of the last
set programme.
Turn the programme dial to set a new
cycle.
If you set a programme or an
option that ends with water
in the drum, the Stand-by
function doesn’t deactivate
the appliance to remind you
to drain the water.

13. HINTS AND TIPS

WARNING! Refer to Safety chapters.
13.1 The laundry load

• Divide the laundry into: white,
coloured, synthetics, delicates and wool.
• Follow the washing instructions on the
laundry care labels.
• Do not wash white and coloured items
together.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first couple of times.
• Turn multilayered fabrics, wool and
items with printed illustrations inside
out.
• Pre-treat stubborn stains.
• Wash stubborn stains with a special detergent.
• Be careful with curtains. Remove the
hooks and put the curtains in a
washing bag or pillowcase.
• A very small load can cause balance
problems with the spin phase leading
to excessive vibration. If this occurs:
a. interrupt the programme and
open the door (refer to “Daily
Use” chapter);
b. manually redistribute the load so
that the items are spaced evenly
around the tub;
c. press the Start/Pauza button.
The spin phase continues.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts,
cords, shoelaces, ribbons and any
other loose elements.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights,
shoelaces, ribbons, etc. ).

13.2 Stubborn stains

For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.

13.3 Detergent type and quantity

The choice of detergent and use of
correct quantities not only affects your
wash performance, but also helps to
avoid waste and protect the environment:
• Use only detergents and other
treatments specially made for
washing machines. First, follow these
generic rules:
– powder detergents for all types of
fabric, excluding delicate. Prefer
powder detergents containing
bleach for whites and laundry
sanitization,
– liquid detergents, preferably for
low temperature wash
programmes (60 °C max) for all
types of fabric, or special ones for
woollens only.

• The choice and quantity of detergent
will depend on: type of fabric
(delicates, woollens, cottons, etc), the
colour of clothes, size of the load,
degree of soiling, wash temperature
and hardness of the water used.
• Follow the instructions that you find
on packaging of the detergents or
other treatments without exceeding
the indicated maximum level ( ).
• Do not mix different types of
detergents.
• Use less detergent if:
– you are washing a small load,
– the laundry is lightly soiled,
– there is large amounts of foam
during washing.
• When using detergent tabs or pods,
always put them inside the drum, not
in the detergent dispenser.

Insufficient detergent may cause:
• unsatisfactory washing results,
• the wash load to turn grey,
• greasy clothes,
• mould in the appliance.

Excessive detergent may cause:
• sudsing,
• reduced washing effect,
• inadequate rinsing,
• a greater impact for the environment.

13.4 Ecological hints

To save water, energy and to help
protect the environment, we recommend
that you follow these tips:
• Normally soiled laundry may be
washed without prewash in order to
save detergent, water and time (the
environment is protected too!).
• Loading the appliance to the
maximum capacity indicated for
each programmes helps to reduce
energy and water consumption.
• With adequate pre-treatment, stains
and limited soiling can be removed;
the laundry can then be washed at a
lower temperature.
• To use the correct quantity of
detergent, refer to the quantity
suggested by the detergent producer
and check the water hardness of you
domestic system. Refer to ‘Water
hardness’.
• Set the maximum possible spin
speed for the selected washing
programme before drying your
laundry in a tumble dryer. This will
save energy during drying!

13.5 Water hardness

If the water hardness in your area is high
or moderate, we recommend that you
additive for water softening. In areas
where the water hardness is soft it is not
necessary to use him.
To find out the water hardness in your
area, contact your local water authority.
Use the correct quantity of additive for
water softening. Follow the instructions
that you find on the packaging of the
product.

14. CARE AND CLEANING WARNING!

Refer to Safety chapters.

14.1 Periodic cleaning schedule

Periodic cleaning helps to extend the
life of your appliance.
After each cycle, keep the door and the
detergent dispenser slightly ajar to get air
circulation and dry the humidity inside

the appliance: this will prevent mildew
and odours.
If the appliance is not used for a long
time: close the water tap and unplug the
appliance.
Indicative periodic cleaning schedule:

Descaling Twice a year
Maintenance wash Once a month
Clean door seal Every two months

Clean drum Every two months
Clean detergent dispenser
and Auto‐
Dose tanks
Twice a year
Clean drain pump
filter
Twice a year
Clean the inlet hose
and the valve filter

The following paragraphs explain how
you should clean each part.

14.2 Removing foreign objects

Make sure that pockets are
empty and all loose
elements are tied up before
running your cycle. Refer to
‘The laundry load’ in ‘Hints
and tips’.

Remove any foreign objects (such as
metal clip, buttons, coins, etc) that you
may find in the door seal, the filters and
the drum. Refer to ‘Door seal with double
lip trap’, ‘Cleaning the drum’, ‘Cleaning
the drain pump’ and ‘Cleaning the inlet
hose and the valve filter’ paragraphs. If
necessary, please contact the Authorised
Service Centre.

14.3 External cleaning

Clean the appliance with mild soap and
warm water only. Fully dry all the
surfaces.
Do not use a scouring pads or any
scratching material.

CAUTION!
Do not use alcohol, solvents
or chemical products.
CAUTION!
Do not clean the metal
surfaces with chlorine-based
detergent.

14.4 Descaling

If the water hardness in your
area is high or moderate, we
recommend that you use a
water descaling product for
washing machines.
Regularly examine the drum to check for
limescale.
The regular detergents already contain
water softening agents, but we
recommend to run a cycle with empty
drum and a descaling product
occasionally.
Always follow the
instructions that you find on
the packaging of the
product.

14.5 Maintenance wash

The repeated and prolonged use of low
temperature and short programmes can
cause detergent deposits, fluff residues,
bacterial growth and biofilm formation
inside the drum and the tub. This could
generate bad odours and mildew.

To eliminate these deposits and
hygienize the inner part of the appliance,
run a maintenance wash at least once a
month:
1. Remove all laundry from the drum.
2. Deactivate AutoDose function for
detergent and softener.
3. Add manually small quantity of
powder detergent or a specific
product and run a cotton programme
with the highest temperature.

14.6 Door seal

This appliance is designed with a self
cleaning draining system, allowing light
fluff fibers that fall off the clothes to be
drained out with the water. Regularly
examine the seal. Coins, buttons, other
small items can be recovered at the end
of the cycle.

Clean it when needed, using ammonia
cream cleanser agent without scratching
the seal surface.
Always obey the instructions
that you find on the
packaging of the product.

14.7 Cleaning the drum

Regularly examine the drum to prevent
unwanted deposits.
Rust deposits in the drum may occur due
to rusting foreign body in the washing or
tap water containing iron
Clean the drum with special products for
stainless steel.

Always follow the
instructions that you find on
the packaging of the
product.
Do not clean the drum with
acidic descaling products,
scouring products containing
chlorine or iron or steel wool.

For a thorough clean:
1. Remove all laundry from the drum.
2. Deactivate AutoDose function for
detergent and softener.
3. Run a Bavlna programme with the
highest temperature.
4. Add a manually small quantity of
powder detergent or a specific
product into the empty drum, in order
to rinse out any left residues.

Occasionally, at the end of a

cycle the display may show

the icon : this is a

recommendation to perform

the “drum cleaning”. Once

the drum cleaning has been

performed, the icon disappears.

14.8 Cleaning the detergent

dispenser and the AutoDose
tanks

CAUTION!
Do not change brand or
type of detergent, fabric
softener or additives
inside the tanks without
cleaning both tanks
before.

Before cleaning, make sure
that the all compartments
are empty.

To prevent possible deposits of dried
detergent, clotted fabric softener,
formation of mould in the detergent
dispenser and/or clotted liquid additives
in the AutoDose tanks, once in a while
carry out the following cleaning
procedure:
1. Open the detergent dispenser. Press
the catch as indicated in the picture
and pull the detergent dispenser out.

2. Remove the insert for the softener
and, if inserted, the container for
liquid detergent.

3. Open the drain plugs of each tank
and empty them into a sink.

4. Press the catch on the back as
indicated in the picture and lift up the
top cover to remove it.

5. Wash the drawer and all inserts
under running water.

CAUTION!
Do not use sharp or metal
brushes and sponges.
6. Turn the dispenser up side down and
open the bottom cover as indicated in
the picture.

7. Make sure that all detergent residue
is removed from the conveyor. Use
only soft damp clothes.
8. Put bottom cover back to its position
by aligning its holes on drawer hooks
as indicated in the picture. Close it till
“click” sound.

CAUTION!
Press the bottom cover as
indicated in the picture.
Make sure that it is closed
properly.

WARNING!
Do not clean with any
sharp and metal brushes
ora any tools, pumps or
sensors allocated on the
back of the detergent
drawer. If necessary, use
only soft damp clothes.

WARNING!
If some residues remain on
the back area of tanks, soak
detergent drawer in a warm
water. Do not use tools to
clean it. Before soaking,
remove the handle by
pressing red button and slide
the handle as indicated in
the picture.

9. Make sure that all detergent residue
is removed from the upper and lower
part of the recess. Use a small brush
to clean the recess.

10. Reassembly the drawer as follows:
a. Place the handle if was disassembled.

b. Place the bottom cover and
press till “click” sound.
c. Place the top cover on the tanks
compartment and press till “click”
sound.
d. Replace components on manual
compartment.
11. Insert the detergent dispenser into
the guide rails and gently close it till
“click” sound. Run the rinsing
programme without any clothes in the
drum.

To restore the functionality,
refill tanks with detergent
and softener. If you place a
wrong additives in the tanks,
you can easily recover it by
using the drain plug on both
side of the drawer. Before
opening drain plugs ensure
to place below the drawer a
basin or suitable containers
to collect the liquid. Ensure
to properly close the plugs
before refilling.

14.9 Cleaning the drain pump

WARNING!
Disconnect the mains plug
from the mains socket.
Regularly check the drain
pump filter and make sure
that it is clean.

Clean the drain pump if:
• The appliance does not drain the
water.
• The drum does not turn.
• The appliance makes an unusual
noise because of the blockage of the
drain pump.
• The display shows the alarm code
.
WARNING!
• Do not remove the filter
while the appliance
operates.
• Do not clean the pump if
the water in the appliance
is hot. Wait until the water
cools down

Proceed as follows to clean the pump:
1. Open the pump cover.

2. Place a suitable bowl below the drain
pump access to collect the water that
flows out.
3. Open the chute downwards. Always
keep a rag nearby to dry up any
water spillages when removing the
filter.

4. Turn the filter 180 degrees in anticlockwise
direction to open it, without
removing. Let the water flow out.

5. When the bowl is full of water, turn
the filter back and empty the
container.
6. Repeat the steps 4 and 5 until the
water stops to flow out.
7. Turn the filter anti-clockwise to
remove it.

8. If it is necessary, remove fluff and
objects from the filter recess.
9. Make sure that the impeller of the
pump can rotate. If it does not rotate,
contact the Authorised Service
Centre.

10. Clean the filter under the water tap.

11. Put the filter back into the special
guides by turning it clockwise. Make
sure that you tighten the filter
correctly to prevent leakages.

12. Close the pump cover.

When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the
detergent dispenser.
b. Start the programme to drain the
water.

14.10 Cleaning the inlet hose and the valve filter

It is recommended to clean both the
filters of the inlet hose and valve
occasionally to remove any deposit,
collected over the time:
1. Remove the inlet hose from the tap
and clean the filter.

2. Remove the inlet hose from the
appliance by loosening the ring nut.

3. Clean the valve filter on the back of
the appliance with a toothbrush.

4. When you reconnect the hose to the
back of the appliance, turn it left or
right (not in vertical position)
depending on the position of your
water tap.

14.11 Emergency drain

If the appliance cannot drain the water,
carry out the same procedure, described
in ‘Cleaning the drain pump’ paragraph. If
necessary, clean the pump.

When you drain the water with the
emergency drain procedure, you must
activate the drain system again:

1. Put 2 litres of water in the main wash
compartment of the detergent dispenser.
2. Start the programme to drain the water.

14.12 Frost precautions

If the appliance is installed in an area
where the temperature can reach the
values around 0° C or drop below,
remove the remaining water from the
inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.

3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.

15. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.

15.1 Alarm Codes and Possible failures

The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).

WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
Start/Pauza button may flash continuously:

WARNING!
Make sure that the
temperature is higher than
0 °C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.

With some problems, the display shows an alarm code and the Start/Pauza button may flash continuously:

E11 The appliance does not fill with water properly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low.
  For this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the inlet hose has no kinks, damages or bends.

• Make sure that the connection of the water inlet hose is correct.

• Make sure that the filter of the inlet hose and the filter of the
  valve are not clogged. Refer to ‘Care and cleaning’.

E21 The appliance does not drain the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the drain filter is not clogged. Clean the filter, if
  necessary. Refer to “Care and cleaning”.

• Make sure that the connection of the drain hose is correct.

• Set the drain programme if you set a programme without drain
  phase. If the drain programme is not available in the programme
  dial, it can be set via App.

• Set the drain programme if you set an option which ends with
  water in the tub.

E21 The appliance door is open or not closed correctly.

• Make sure that the door is properly closed.

E91 Internal fail. No communication between electronic elements of the

appliance.

• The programme was not finished properly or the appliance
  stopped too early. Switch the appliance off and on again.

• If the alarm code appears again, contact the Authorized Service
  Centre.

EH1: Frequency of power supply is out of range.

EH1: Supply voltage is too high.

EH1: Supply voltage is too low.

EF3: The anti-flood device is on.

• Disconnect the appliance and close the water tap. Contact the Authorized Service Centre.

If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorized Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.

Problem – Possible solution

The programme does not start.

• Make sure that the mains plug is connected to the mains
  socket.

• Make sure that the appliance door is closed.

• Make sure that there is no damaged fuse in the fuse box.

• Make sure that the Start/Pauza has been touched.

• If the delay start is set, cancel the setting or wait for the end of
  countdown.

• Make sure that the detergent dispenser is firmly closed.

• Deactivate the Child Lock function if it is on.

• Check the position of the knob on the selected programme.

The appliance fills with water and drains immediately.

• Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to “Installation instruction”.

The spin phase does not operate or the washing cycle lasts longer than

usual.

• Set the spin programme. If the drain programme is not available
  in the programme dial, it can be set via App’.

• Make sure that the drain filter is not clogged. Clean the filter, if
  necessary. Refer to “Care and cleaning”.

• Adjust manually the items in the tub and start the spin phase
  again. This problem may be caused by balance problems.

There is water on the floor.

• Make sure that the couplings of the water hoses are tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.

You cannot open the appliance door.

• Make sure that a washing programme that ends with water in
tub, has not been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum. If the spin and drain programmes are not available in
the programme dial, they can be set via App.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
• Make sure that the x is not activated. Deactivate it.

The display does not show the wireless indicator.

• Check the wireless signal.
• Make sure that the wireless connection is on. Refer to paragraph
“Configuring the washing machine wireless connection”
in “Wi-Fi – Connectivity setup” chapter.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are further
problems with the wireless network.

The App cannot connect to the appliance.

• Check the wireless signal.
• Check if your smart device is connected to the wireless network.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are problems
with the wireless network.
• The appliance, the smart device, or both, need to be configured
again because a new router has been installed or the
router configuration has been changed.

The App cannot frequently connect to the appliance.

• Make sure that the wireless signal reaches the appliance. Try
to move the home router as near the appliance as possible or
consider purchasing a wireless range extender.
• Make sure the wireless signal is not disrupted by microwave.
Turn the microwave off. Avoid using the microwave and the
remote control at the same time.

The display shows UPd. All buttons are inactive, except the the Zap./Vyp.

• The appliance is downloading any available updates. Wait until
the update process is complete. If you deactivate the appliance
during update, it resumes when you activate the appliance again.

The appliance makes an unusual noise and vibrates.

• Make sure the levelling of the appliance is correct. Refer to
“Installation instruction”.
• Make sure that the packaging and/or the transit bolts are removed.
Refer to “Installation instruction”.
• Add more laundry in the drum. The load may be too small.

The programme duration increases or decreases during programme execution.

• The ProSense System is able to adjust the programme duration
according to the type and the laundry load size. Refer to
“The ProSense System load detection” in “Daily Use” chapter.

The washing results are not satisfactory.

• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• When using AutoDose tanks, make sure that they are not
empty.
• When using AutoDose tanks, verify the pre-set detergent/
fabric softener dosage. Refer to “Basic setting” paragraph in
“The AutoDose Technology” chapter.
• Make sure that you have cleaned the AutoDose tanks before
using different brand and type of detergent, fabric softener or
other additives.

Too much foam in the drum during the washing cycle.

• Reduce the quantity of detergent.
• When using AutoDose tanks, verify the pre-set detergent/
  fabric softener dosage. Refer to “Basic setting” paragraph in
  “The AutoDose Technology” chapter.

The detergent/fabric softener level does not decrease in the AutoDose

tanks after washing.

• This is normal: tanks are quite large and detergent consumption may be not so evident.

After the check, activate the appliance. The programme continues
from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.

16. CONSUMPTION VALUES

16.1 Introduction

See the web link www.theenergylabel.eu for
detailed information about Energy Label.

The QR code on the energy label supplied with the
appliance provides a web link to the information
related to the performance of the appliance in the
EU EPREL database. Keep the energy label for
reference together with the user manual and all
other documents provided with this appliance.
It is also possible to find the same information in
EPREL using the link https://eprel.ec.europa.eu
and the model name and product number that you
find on the rating plate of the appliance. Refer to
‘Product description’ chapter for the position of the
rating plate.

16.2 Legend

kg Laundry load. h:mm Programme duration.
kWh Energy consumption. °C Temperature in the laundry.
Litres Water consumption. rpm Spin speed.
% Remaining moisture at the end of spinning phase. The higher is the spin speed,
the higher is the noise and the lower is the remaining moisture.

Values and programme duration may differ depending on different
conditions (e.g. room temperature, water temperature and pressure, load
size and type of laundry, supply voltage) and also if you change the
default setting of a programme.

16.3 According to Commission Regulation Eu 2019/2023

Off (W) Stand-by (W) Delay start (W) Networked standby (W)
Time to Off/Standby mode is 15 minutes maximum.

1. The energy consumption of the connected function is approximately 17.5 kWh per year. To disconnect this function, please refer to the chapter ‘Wi-fi – Connectivity setup’.

16.4 Common programmes

These values are indicative only.

1. Reference indicator of the spin speed.
2. Suitable for washing heavily soiled textiles.
3. Suitable for washing lightly soiled cottons, synthetic and mixed fabrics.
4. It also performs as quick washing cycle for lightly soiled laundry.

17. QUICK GUIDE

17.1 Daily use

Connect the mains plug to the mains
socket.
Open the water tap.
Load the laundry.
Pour the detergent and other treatment
in the proper compartment of the
detergent dispenser.

1. Push the Zap./Vyp. button to turn
the appliance on. Turn the
programme dial to set the desired
programme.

2. Set the desired options (1) by means
of the corresponding touch buttons.
To start the programme, touch the
Start/Pauza (2) button.
3. The appliance starts.
At the end of the programme, remove the
laundry.
Push the Zap./Vyp. button to turn the
appliance off.

17.2 Cleaning the drain pump filter

Clean the filter regularly and, especially,
if the alarm code E21 appears on the
display.

17.3 Programmes

1. Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aeruginosa and MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test Report No. 202120117).
2. Washing programme.
3. Washing programme and waterproofing phase.

18. ENVIRONMENTAL CONCERNS

Recycle materials with the symbol .
Put the packaging in relevant containers
to recycle it. Help protect the
environment and human health by
recycling waste of electrical and
electronic appliances. Do not dispose of
appliances marked with the symbol
with the household waste. Return the
product to your local recycling facility or
contact your municipal office.

www.aeg.com/shop

The software in this product contains components that are based on free and open source software. AEG gratefully acknowledges the contributions of the open software and robotics communities to the development project.

To access the source code of these free and open source software components whose license conditions require publishing, and to see their full copyright information and applicable license terms, please visit:
http://aeg.opensoftwarerepository.com (folder NIU5)

References

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