nooie IPC300 Wireless Video Doorbell + Base Station with Chime User Manual

nooie IPC300 Wireless Video Doorbell + Base Station with Chime

In the Box

Nooie Cam Doorbell

Base Station with Chime

LED Indicator

Nooie Cam Doorbell

Flashing Blue
Ready to pair

Steady White
Connection Successful / Recording / Activated
Flashing Blue & Orange
Connection failed
Flashing Orange
Offline
Steady Orange
Low Battery/ Siren (5s; when activated) Malfunction (stays on)
Flashing Blue (slowly)
Firmware is being updated
Flashing Blue
Ready to pair
Steady Blue
Connection Successful / Working
Flashing Blue & Orange
Connection Failed
Flashing Orange
Offline
Steady Orange
Malfunction
Flashing Blue (slowly)
Firmware is being updated

Give It Some Juice

1. First, charge your battery using the provided Type-C cable.
2. When it’s fully charged, insert the battery into the back of the doorbell. Voila!
   Note: Please only use the provided battery for your device.

Set Up In the Nooie App

1. Download the Nooie App and create an account.
2. Open the App, tap on “Add Device” and choose Nooie Cam Doorbell.
3. Follow the instructions in the App and connect the Network Base with Chime to the internet, with or without a network cable .

Nooie Base Station with Chime supports network cable or wireless connection.
For best signal coverage, find an unobstructed and central location in your home or office for the base station, and connect the base station to the router with the network cable or wirelessly.

If the ideal location happens to be close to the router (within reach of the network cable), we recommend:

If ifs inconvenient to use the network cable …

Testing

After successfully pairing, take the products out for a spin before you fix the doorbell to the wall. Push the button on the face of the doorbell to see if the chime rings.

If you can·t hear a sound, pair the doorbell to the base station manually by first pressing the base station reset button and then the reset button on the doorbell.
Did that help? Once the products are working, it’s time to put them in their final installation spot. Reset: Hold button for 5 seconds.

Get It Up There

Tips:

1. Before fixing the doorbell to a wall, use the App to check out the camera view.
2. We think it looks and works best at 4ft {48 inches) high.
3. Metal objects might interference with your signal, so better keep them away.
4. The camera lens doesn’t love direct sunlight, either.

Steps:

1. Use the mounting guide sticker as a handy reference.
2. Choose appropriate screws for the type of surface and drill holes. Screw in the flat wall mount plate, or go with the 15° wedge one if you need an angled view.
3. Secure the top of the doorbell first. Attach it to the hook of the wall mount plate and push down until it’s firmly locked.

Flat Wall Mount

15° Wall Mount

Troubleshooting & FAQ

How to troubleshoot a failed network connection
(“Failed to add device”)?

1. Please check the device’s power supply and LED indicator to make sure it’s ready to pair.
2. Please check your network connection, Wi-Fi router, and connection speed. Try browsing the internet on your phone or iPad while connected to your Wi-Fi network.
3. Your router may have reached the maximum number of simultaneous connections allowed; turn some of your Wi-Fi devices off and try again.
4. Please make sure the Wi-Fi password is correct. The Wi-Fi network name should contain English characters and numbers only. Enable the Wi-Fi network name (SSID) broadcast function and do not set it to hidden.
5. Please set the encryption method of your router to WPA2-PSK, authentication type AES. Both can be set to automatic.
6. If wireless MAC address filtering is enabled in your router’s settings, remove the device from the router’s MAC filtering list in order to connect.
7. Make sure DHCP service is enabled in your router’s settings; otherwise the IP address will be occupied.
8. Try to disable anti-malware software temporarily. You can re-enable it after a successful pairing.
9. Try connecting the Base Station to the router using the provided network cable if the wireless connection keeps failing.

What if I changed my Wi-Fi network or Wi-Fi password?
How do I reconnect?
Please reset the Base Station with Chime by pressing the reset button for about 5 seconds. Then, add the device again to connect to the new Wi-Fi network.

Where do I find the device’s ID, IP address, and firmware information?
Click the device’s preview image to enter the Live View, tap on the Settings icon located in the top right corner, and choose General.
The doorbell was pressed but the chime didn’t ring.

1. Please check your network connection, Wi-Fi router, and connection speed.
2.  If your connection appears fine, please try resetting the device to its factory settings in the Device Settings page. Then power the Base Station off and on again.

Visitors could not hear me when I’m talking through the App.

• Please make sure to unmute the mic and enable microphone authorization on your mobile device.

• If you’re on an iPhone or iPad, open the Settings App and tap
  Nooie. Make sure the Microphone option is set to on.

• If you’re on an Android device, go to Settings > Application/ Apps > Application Manager > Noogie > Permissions. Enable these options.

• If you don’t see the Microphone option, then uninstall and reinstall the Nooie App. When prompted to allow microphone access, tap ‘Allow’.

Why didn’t I receive motion alerts?

1. Please make sure that you’ve enabled notifications in settings.
2. Please make sure that you’ve enabled the PIR motion detection feature in the App.
3. If the problem persists, please contact us with your device’s ID.

Why is my video and/or audio quality bad?

The video and audio quality is determined by the connection speed of your doorbell, base station, and phone. Please check or improve your Wi-Fi network’s speed.

Detach the Doorbell

To take off the doorbell:

1. Insert the included pin into the hole at the bottom of the device.
2. Holding the bottom of the device, pull down and lift simultaneously to take off the doorbell.

Caution

1. The operating temperature of this device is between -4-122°F.
   Please avoid exposure to extreme heat or cold.

2. Nooie Cam Doorbell is weatherproof, rated IP65. However, please do not put the device in water.

3. Please do not take the product apart.

4. Please do not install the doorbell where the use of wireless devices is prohibited.

• Please read this manual carefully before using the product.

WARNING: The mains plug is used as a disconnect device, the disconnect device shall remain readily operable.

Warranty Terms

1. 12-month limited warranty.
2. Timely customer service via support@nooie.com
3. Lifetime technical support provided by Nooie

Works With

Please see instructions in the App under the device settings to connect your device to the supported third-party controls.

Customer Care

Hey, did we forget something?
Check out the FAQ on our website: nooie.com/support
Want to give us a shout-out?
Tag us with #nooie on social media.

Need more help?
Contact us at support@nooie.com

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

ICID Statement:
This device contains license-exempt transmitter(s) / receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with FCC’s and IC’s RF radiation exposure limits set forth for an uncontrolled environment. The antenna (s) used for this transmitter must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Installers must ensure that 20cm separation distance will be maintained between the device (excluding its handset) and users.

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