Yealink CP965 HD IP Conference Phone User Guide

June 4, 2024
Yealink

Yealink CP965 HD IP Conference Phone

Safety Instructions

Save these instructions. Read these safety instructions before use!

General Requirements

  • Before you install and use the device, read the safety instructions care-fully and observe the situation during operation.

  • During the process of storage, transportation, and operation, please always keep the device dry and clean, avoid collisions and crash.

  • Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.

  • Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.
    Environmental Requirements

  • Place the device at a well-ventilated place. Do not expose the device under direct sunlight.

  • Keep the device dry and free of dusts.

  • Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.

  • Keep the device away from any heat source or bare fire, such as a can-dle or an electric heater.
    Operating Requirements

  • Do not let a child operate the device without guidance.

  • Do not let a child play with the device or any accessory in case of acci-dental swallowing.

  • Please use the accessories provided or authorized by the manufacturer only.

  • The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.

  • Before plugging or unplugging any cable, make sure that your hands are completely dry.

  • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet base-ment or near a swimming pool.

  • During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.

  • If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.

  • When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.

  • Contact the specified maintenance center for repair.

  • Do not insert any object into equipment slots that is not part of the prod-uct or auxiliary product.

  • Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
    Cleaning Requirements

  • Before cleaning the device, disconnect it from the power supply.

  • Use a piece of soft, dry and anti-static cloth to clean the device.

  • Keep the power plug clean and dry.

Package Contents

Yealink-CP965-HD IP-Conference-Phone-fig-1

Note: We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.

Assembling the Phone

Yealink-CP965-HD IP-Conference-Phone-fig-2

Note: The IP phone should be used with Yealink original PoE adapter (54V/0.56A) only. The use of the third-party PoE adapter may cause the damage to the phone.
The cable should be replaced at once if its skin is broken.

Wireless Network Connection

  1. Swipe down from the top of the screen and long tap Wi-Fi, or tap More->Settings->Wi-Fi.

  2. Turn Wi-Fi on.
    The phone will automatically search for available wireless networks in your area.

  3. Tap an available wireless network to connect.

  4. If the network is secure, enter its password in the Password field, and then tap Connect.

Features

Yealink-CP965-HD IP-Conference-Phone-
fig-3

Troubleshooting

The unit cannot supply power to Yealink device. There is a bad connection with the plug.

  1. Clean the plug with a dry cloth.

  2. Connect it to another wall outlet.
    The usage environment is out of operating temperature range.

  3. Use in the operating temperature range.

The cable between the unit and the Yealink device is connected incorrectly. 1. Connect the cable correctly.
You cannot connect the cable properly.

  1. You may have connected a wrong Yealink device.
  2. Use the correct power supply. Some dust, etc., may be in the port.
    Clean the port.

Contact your dealer or authorized service facility for any further questions.

Regulatory Notices

Operating Ambient Temperatures

  • Operating temperature: +14 to 122°F (-10 to 50°C)
  • Relative humidity: 5% to 90%, noncondensing
  • Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

Explanation of the symbols
DC symbol is the DC voltage symbol.
WEEE Warning symbol
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
IC Statement

This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

  1. this device may not cause interference; and
  2. this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)

Radiation Exposure Statement
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu’aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China

Technical Support
Visit Yealink WIKI (http://support.yealink.com) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD. Web: www.yealink.com
Copyright©2021 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD. All rights reserved.

References

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