WISENET XWV-3010 SSM Workstation User Guide

June 9, 2024
WISeNeT

SSM workstation
Quick Guide XWV-3010

WISENET XWV 3010 SSM Workstation

Copyright
©2022 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
Hanwha Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.

Overview

Before reading the user manual
Be sure to read the following before reading the user manual.

  • This manual is copyrighted by the manufacturer.
  • This manual cannot be reproduced without permission.
  • We are not responsible for any damage caused by using products other than the standard product or using the product for the purpose other than mentioned in the manual.
  • If you need to open the case and touch the inside of the case for troubleshooting, always contact the dealer where you purchased the product for professional help.
  • Do not allow water or liquid to come into contact with the connections of the product.
  • Do not apply excessive force or shock.
  • Do not pull the power cord by force.
  • Do not disassemble the product.
  • Use only within the rated input/output power range.
  • Use only approved power cords.
  • For products with an input ground, be sure to use it with a grounded power plug.
  • If a wrong battery is used, there is a risk of an explosion. Never replace the batteries with ones that aren’t the same model or equivalent product.
  • Be cautious so that the batteries are not exposed to excessive heat, such as sunlight or fire.
  • Place the power plug where it can be easily operated. If there is a problem with the product, you should unplug the power plug to completely terminate the power. The power will not be completely terminated by only turning off the main body’s power button.

Notes, Cautions, and Warnings
Notes Provides important information which helps you use the product more efficiently.
Cautions Explains the risk of hardware damage or data loss while teaching how to prevent these problems.
Warnings The warning explains that there is a risk of property loss, bodily injury, or death.

Configuration and Tips of User Manual
The manual of this product is composed as follows.

  • Quick Guide
  • SSM User Manual
  • System User Manual

This User Manual is the default setting for user’s guide. The User Manual contains the following in order:
If you want to apply the modification to the actual operating environment, refer to the SSM User Manual and the System User Manual.

  • Checking components
  • Product name and functions
  • Guide to SSM operation and installation start
  • The operating system and application software installed on this product are optimized for the hardware of this equipment.
    Do not add or remove any hardware, or update the operating system, or install any other software.
    Or it may cause the risk of electric shock and product performance degradation.

Package Contents

WISENET XWV 3010 SSM Workstation - Package Contents

  • Accessories other than the SSM workstation body are consumables and are excluded from the warranty.
  • All manuals can be downloaded from our homepage ( www.hanwha-security.com ).

Part Names and Functions
Front

WISENET XWV 3010 SSM Workstation - Front Overview

No Name
1 Power button and power indicator
2 SD card reader
3 Hard drive operation indicator
4 Universal audio jack port
5 USB 2.0 port, supports PowerShare
6 USB 2.0 port
7 USB 3.2 Gen2x2 Type-CⓇ port
8 USB 3.2 Gen2x2 port
9 Optical disk drive

Rear

WISENET XWV 3010 SSM Workstation - Rear Overview

No Name
1 Line In/Out re-assignment
2 2 DisplayPort 1.4 ports
3 Serial port
4 PS/2 keyboard port
5 USB 3.2 Gen 2 port
6 2 USB 2.0 ports, supports turning on the power
7 Extended Network port
8 4 Extended mini DisplayPort ports
9 Power connector port
10 Power supply diagnostic indicator
11 Loop lock
12 Network port
13 3 USB 3.2 Gen 1 ports
14 Kensington security cable slot
15 PS/2 mouse port
16 Release latch

Execution
Power Supply
Plug all of the power cords into the back of the product, and press the power button.
If the product does not turn on, check the following.

  1. Make sure that all the power cords have been plugged in firmly, and that they meet the required power specifications.
  2. If you are using a power strip, make sure that the power strip is turned on.
    If all the power cords are plugged in firmly but the power does not turn on even after you have pressed the power button, follow the procedure described below.
    This product can be operated in power protection mode to protect it in the event of a power outage or instability in the power supply.
    This is similar to the operation of the fuse of the earth leakage circuit breaker. It is not a malfunction of the product.

Follow the steps described below.

  1. Unplug all of the power cords from the back of the product.
    – If you are using a power strip, turn off the power strip.

  2. Wait 10 seconds after the cords have been removed.
    – The protection circuit is now initialized, as the current inside the power supply has been discharged.

  3. Plug in the power cords again.
    – If you are using a power strip, turn it on again.

  4. Press the power button on the product.

Configure the workstation

  1. Connect the keyboard and mouse.WISENET XWV 3010 SSM Workstation - Connect the keyboard and mouse
  2. Connect to a network using a cable or connect to a wireless network.WISENET XWV 3010 SSM Workstation - Connect to a network
  3. Connect the monitor.WISENET XWV 3010 SSM Workstation - Connect the monitor

If a monitor’s connection terminal is removed or its configuration is changed while using multiple monitors, the monitoring window may move or an excessive CPU load could occur. J No connection cable will be provided other than mDP to DP adapter.

  1. Connect the power cable.WISENET XWV 3010 SSM Workstation - Connect the power cable

Press the power button.WISENET XWV 3010 SSM Workstation - power
button

How to Launch SSM
This chapter describes how to launch SSM.
For more information on how to use SSM, refer to the additional manual on the desktop.

  1. Click the SSM Service Manager icon on the desktop to launch it.

  2. After you click the Launch Service button, check if the service status has changed to Started.
    If the status of the service is shown as Started, this step is skipped.

  3. Select ‘Launch SSM service automatically when Windows starts’ and apply it, then exit
    Items 1-3 can be configured in the SSM Server.

  4. Run the SSM console program from the desktop.
    Alternatively, select [Start] Wisenet SSM Console.

  5. Click the gear button ( ) on the login screen.

  6. Click the plus button ( ) on the Server setup screen.WISENET XWV 3010 SSM Workstation - e Server setup screen

  7. Enter the IP address and name of the server to be connected, and click the OK button.

  8. Check if the added server’s name is selected on the server on the login screen.

  9. On the login screen, click the Login button.WISENET XWV 3010 SSM Workstation - login screen

  10. In the initial password setup screen, enter the initial password and click Apply.WISENET XWV 3010 SSM Workstation - password setup

Menu Description
The menus in the SSM Console client program consist of tabs.
You can freely move on the menu tabs to select the desired menu item.

  1. To open a menu page, click the ‘+’ in the upper left corner of the program and select the desired menu.WISENET XWV 3010 SSM Workstation - open a menu page
  2. The functions of each menu are as follows.
    Device registration, such as cameras, can be managed from Configuration Manager.Monitoring| You can monitor videos that are taken by cameras in real time.
    You can also search and play back videos stored on servers and network storage devices.
    ---|---
    Event| You can monitor real-time events that occur on devices or retrieve event logs.
    Search| You can search thumbnails when a motion detection event occurs in the recorded video.
    You can also search for a person passing through the virtual line set on the recorded video, or search for a person who is breaking or roaming into a specific area.
    POS| You can monitor the data and camera videos of the POS device connected to the NVR in real time. You can also search stored POS data, or play back a video from a specific camera.
    Dashboard| You can monitor the status of the SSM core server or monitor the status of registered devices.
    Configuration Manager| You can configure and manage SSM core server systems.
  3. Refer to the SSM manual on the desktop for the function of each menu and detailed usage of SSM.

Important
Please check ‘Manuals’ from our website, before connecting to the Supply, https://www.hanwha-security.com/en/data-center/download-data/
Warranty
Please check “Product warranty information” from our website. https://www .hanwha-security.com/support/warranty/
Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
** (Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.
Head Office
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Gyeonggi-do, 463-400 Rep. of KOREA
Tel : +82.70.7147.8753 Fax : +82.31.8018.3740
www.hanwha- security.com
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Toll Free : +1.877.213.1222 Direct : +1.201.325.6920
Fax : +1.201.373.0124
www.hanwhasecurity.com
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Tel : +44.1372.235663 Fax : +44.1932.57.8101
www.hanwha-security.eu
Hanwha Techwin(Tianjin) Co.Ltd
Room 3F2C302, microelectronics investment service center, no.1 qianxuesen road, microelectronics industrial park, Tianjin economic and technological development area, China 800.818.1212 / 400.690.6677
www.hanwha- security.cn
Hanwha Techwin Middle East FZE
JAFZA View 18, 20th floor, office 2001, 2002, 2003, Downtown Jebel Ali,
Dubai, United Arab Emirates
www.hanwha-security.com
Hanwha Techwin Vietnam Hanoi Office
28th Floor, Handico Building, Pham Hung Street, Me Tri ward, Nam Tu Liem District, Hanoi City, Vietnam
Tel : +84.91.982.40.88
www.hanwha-security.com**

Documents / Resources

| WISENET XWV-3010 SSM Workstation [pdf] User Guide
XWV-3010, SSM Workstation, XWV-3010 SSM Workstation, Workstation
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References

Read User Manual Online (PDF format)

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