Logitech Lift Manual: Connect and Customize Buttons with Ease
- June 4, 2024
- Logitech
Table of Contents
- Logitech Lift Vertical Ergonomic Mouse
- INTRODUCTION
- LIFT at a glance
- FEATURE OVERVIEW
- supported-keyboards) — so they all seamlessly work towards your goals.
- Specs & Details
- FAQ – Frequently Asked Questions
- Set up and use a Logitech mouse on iPad OS
- supported-mice) to see if your device is supported in Options+. If it is
- SPECIFICATION
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
The Logitech Lift Vertical Ergonomic Mouse User Manual provides detailed instructions on how to use and customize the features of the mouse. The ergonomic design of the mouse is intended to provide a more natural posture for the user’s hand, wrist, and forearm. The manual includes tips and tricks on how to use the SmartWheel scrolling feature, back/forward buttons, high precision sensor, cursor speed switch, and Easy-Switch button that allows the user to connect up to three devices. The Logitech Options+ software is recommended to unlock the full potential of the mouse. The manual also provides information on how to connect the mouse to a device through Bluetooth or the Logi Bolt USB receiver. The battery life of the mouse is up to 24 months and it requires one AA battery. The manual includes details on the dimensions, technical specifications, and sustainability of the mouse. Additionally, it provides answers to frequently asked questions on cleaning the device, using it on iPadOS, and customizing the mouse buttons.
Logitech Lift Vertical Ergonomic Mouse
Logitech Lift Vertical Ergonomic Mouse
INTRODUCTION
Getting Started
Time to make yourself comfortable!
Thank you for getting the new LIFT vertical mouse. To give you an overview of the product we have prepared a few useful tips & tricks below. We hope you will enjoy this ergonomic mouse.
Please download Logitech Options+ to unlock the full potential of your LIFT vertical mouse.
Connect your mouse to your device
You can pair your LIFT mouse to your device through a Bluetooth® Low Energy connection or through our new Logi Bolt receiver. (Logi Bolt is a cutting-edge wireless protocol, engineered to meet rising enterprise security expectations. Learn more about it here.)
Connect using Bluetooth
- Make sure the battery pull tab is removed and your LIFT is turned on.
- Press the Easy-Switch button and select the channel you want to pair to. (Make sure the LED is blinking fast. If it’s not, press and hold the button for 3 seconds).
- Open the Bluetooth setting on your computer:
- On MacOS: Open System preferences > Bluetooth > Add LIFT.
- On WIndows: Select Start > Settings > Devices > Add Bluetooth device > Add LIFT.
- Connected.
Connect using the Logi Bolt USB receiver
- Open the battery door and take out the Logi Bolt receiver.
- Plug the Logi Bolt receiver into a USB-A port on your computer.
- Remove the pull tab and make sure LIFT is turned on.
- Press the Easy-Switch button and select the channel you want to pair to.
- Connected.
LIFT at a glance
- SmartWheel
- Cursor speed switch button (adjusts the cursor speed)
- Textured rubber grip
- Easy-Switch and Connect button (pairing with up to three different devices)
- High precision sensor
- On/Off button
- Magnetic battery door
- Logi Bolt receiver
- AA battery
- Back/Forward button
FEATURE OVERVIEW
Ergonomic vertical shape
LIFT vertical mouse is designed to help you work better. The vertical design lifts your hand, wrist, and forearm up into a more natural posture through a unique 57-degree vertical angle.
The textured rubber panel provides a soft comfortable feel while giving a good grip. Try to keep your wrists straight and your hand in a natural, relaxed position while using, to get the best experience.
LIFT was designed especially for people looking for a small-to-medium-sized fit for their hands. If you do not know your hand size, we can help you. Please see below to determine your hand size:
Logitech SmartWheel
LIFT features SmartWheel scrolling that delivers precision or speed the moment you need it. The magnetic wheel lets you seamlessly switch between two scrolling styles with the flick of your finger.
- Line-by-line (ratchet) scroll — Get line-by-line precision when you need to focus on the details. Scroll slowly, you will feel each step on the wheel. Ideal for reading or precise navigation of items and lists.
- Speed (inertia) scroll — scroll faster for a less-friction spinning. It will let you scroll faster and with less effort through long documents and web pages.
Horizontal scroll
You can scroll horizontally with your mouse. This is done with a two-button combination: Press and hold one of the side buttons and scroll with the wheel simultaneously.
NOTE: The horizontal scroll is ON by default. You can customize this feature in the Point & Scroll tab in Logitech software.
For more detailed information on Horizontal scroll, click here.
Back/Forward buttons
The back and forward buttons enhance navigation and simplify tasks.
To move back and forward, press the back or forward button to navigate web or document pages, depending on the location of the mouse pointer.
Logitech software lets you assign other useful functions to the buttons, including undo/redo, OS navigation, volume up/down, and more.
High precision sensor and cursor speed switch
LIFT has an advanced high-precision sensor with 4000 adjustable DPI and an instant DPI Switch.
DPI Switch
The cursor speed switch allows you to toggle between two cursor speeds with
the press of a button.
- Cursor speed 1: 1000 DPI
- Cursor speed 2: 1600DPI
With Logitech Options you will receive an on-screen notification when switching between cursor speed 1 and cursor speed 2.
You can also fully customize the speed to your needs. Press and hold the cursor speed switch until the overlay appears and then simply move the mouse left or right to adjust the speed.
Easy-Switch
LIFT can connect up to three devices and seamlessly switch between them with a press of a button.
The Easy-Switch button is located on the bottom of the mouse
Power Management
- LIFT is powered by one AA battery.
- Battery life: Up to 24 months
Logitech Options+
LIFT is supported by Logitech Options+. Logi Options+ Beta is a next-gen app that lets you manage and customize your supported mice and [keyboards](https://www.logitech.com/software/logi-options-plus.html
supported-keyboards) — so they all seamlessly work towards your goals.
Combining the best features of Options with a brand new easy-to-use interface, Options+ Beta is designed to transform your daily tasks.
Check out all the possibilities of Logitech Options+ here.
Flow between two computers
You can work on multiple computers with one single mouse.
With Logitech Flow, you can use the mouse cursor to move from one computer to
the next. You can even copy and paste between computers, and if you have a
compatible Logitech keyboard, the keyboard will follow the mouse and switch
computers at the same time.
You will need to install Logitech software on both computers, and follow these instructions.
Specs & Details
Dimensions
Height : 2.8 in (71 mm)
Width : 2.7 in (70 mm)
Depth : 4.25 in (108 mm)
Weight : 4.4 oz (125 g)
Technical Specifications
Sensor Technology
- Sensor Type : Logitech Advanced Optical Tracking
- Dpi range : 400-4000 dpi (Fully adjustable with 100DPI increments)
- Nominal value : 1000 DPI
Buttons
- Number of Buttons : 6 (Left/Right-click, Back/Forward, Middle button, Scroll-wheel with middle click)
Battery
- Battery type : 1x AA battery (included)
- Battery life : up to 24- month 1Battery life may vary based on user and computing conditions.
Connection type support
- Logi Bolt USB receiver (included)
- Bluetooth® Low Energy Technology
Wireless range
- 10-m wireless range 2Wireless range may vary depending on the operating environment and computer setup.
Logi Options+ Software support
- Optional software : Supported by Logi Options+ on macOS® 10.15 or later and Windows® 10, 11 or later
Sustainability
- Graphite plastics : 70% post-consumer recycled plastic 3Excludes plastic in receiver, battery, printed wiring assembly (PWA) and FFC cable
- Off-white and Rose plastics : 54% post-consumer recycled plastic 4Excludes plastic in receiver, battery, printed wiring assembly (PWA) and FFC cable
- Paper Packaging : FSC™-certified and recyclable 5This packaging may not be recyclable in your area.
Warranty Information
1-Year Limited Hardware Warranty
Part Number
- Rose Lift: 910-006472
- Graphite Lift: 910-006466
- Graphite Lift Left: 910-006467
- Off-white Lift: 910-006469
FAQ – Frequently Asked Questions
Cleaning your Logitech device
In the event your Logitech device needs cleaning we have some recommendations:
Before You Clean
– If your device is cabled, please unplug your device from your computer
first.
– If your device has user-replaceable batteries, please remove the batteries.
– Be sure to switch off your device and then wait 5-10 seconds before starting
to clean.
– Don’t put cleaning liquids directly on your device.
– For devices that are not waterproof, please keep moisture to a minimum and
avoid any liquid dripping or seeping into the device
– When using cleaning sprays, spray the cloth and wipe — do not spray the
device directly. Never submerge the device in a liquid, cleaning or otherwise.
– Don’t use bleach, acetone/nail polish remover, strong solvents, or
abrasives.
Cleaning Keyboards
– To clean the keys, use regular tap water to lightly moisten a soft, lint-
free cloth and gently wipe down the keys.
– Use compressed air to remove any loose debris and dust between the keys. If
you do not have compressed air available, you could also use cold air from a
hair dryer.
– You can also use fragrance-free disinfecting wipes, fragrance-free anti-
bacterial wet wipes, makeup removing tissue, or alcohol swabs containing less
than 25% concentration of alcohol.
– Don’t use bleach, acetone/nail polish remover, strong solvents, or
abrasives.
Cleaning Mice or Presentation Devices
– Use tap water to lightly moisten a soft, lint-free cloth and gently wipe
down the device.
– Use a lens cleaner to lightly moisten a soft, lint-free cloth and gently
wipe down your device.
– You can also use fragrance-free disinfecting wipes, fragrance-free anti-
bacterial wet wipes, makeup removing tissue, or alcohol swabs containing less
than 25% concentration of alcohol.
– Don’t use bleach, acetone/nail polish remover, strong solvents, or
abrasives.
Cleaning Headsets
– Plastic parts (headband, mic boom, etc.): it is recommended to use
fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes,
makeup-removing tissue, or alcohol swabs containing less than 25%
concentration of alcohol.
– Leatherette earpads: it is recommended to use fragrance-free disinfecting
wipes, fragrance-free anti-bacterial wet wipes, or make-up removal tissue.
Alcohol wipes can be used on a limited basis.
– For the braided cable: it is recommended to use anti-bacterial wet wipes.
When wiping cables and cords, grip the cord mid-way and pull towards the
product. Don’t forcefully pull the cable away from the product or away from
the computer.
– Don’t use bleach, acetone/nail polish remover, strong solvents, or
abrasives.
Cleaning Webcams
– Use tap water to lightly moisten a soft, lint-free cloth and gently wipe
down the device.
– Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe
down the webcam lens.
– Don’t use bleach, acetone/nail polish remover, strong solvents, or
abrasives.
If Your Device Still Isn’t Clean
In most cases, you can use isopropyl alcohol (rubbing alcohol) or fragrance-
free anti-bacterial wipes and apply more pressure when cleaning. Before using
rubbing alcohol or wipes, we suggest you test it first in an inconspicuous
area to make sure it doesn’t cause discoloration or remove any printing on
your device. If you’re still not able to get your device clean, please
consider contacting
us.
COVID-19
Logitech encourages users to properly sanitize their products in accordance
with guidelines put out by the World Health Organization and the Centers for Disease
Control guidelines.
Set up and use a Logitech mouse on iPad OS
Make sure you have iPadOS installed on your iPad. iPadOS can be installed on
the following devices:
– All iPad Pros
– iPad (5th and 6th generation)
– iPad mini (5th generation)
– iPad mini 4
– iPad Air (3rd generation)
– iPad Air 2
Bluetooth Pairing
1. Turn on your mouse and do a long-press on the Bluetooth Easy-Switch
button.
2. The Bluetooth LED will start blinking quickly, indicating your mouse is in
discoverable mode.
3. Complete the pairing in the Bluetooth settings on your iPad.
Enable the pointer
The pointer is enabled through the AssistiveTouch feature in iPadOS settings.
To enable the pointer:
1. Go to Settings > Accessibility > Touch.
2. Enable AssistiveTouch.
You should see the following appear on your screen:
The pointer circle appears when the mouse is connected. You can move this
pointer with your mouse. When you click, it will act as a finger doing a tap
on the screen.
AssistiveTouch button
This is a shortcut to the AssistiveTouch top-level menu and allows you to go to the home screen.
Get the most out of your mouse on iPadOS
Mouse button mapping
By default, the mouse buttons are assigned to the following actions:
Pointer Settings
You can change the tracking speed of the pointer:
You can also customize the size and color of the pointer:
Customize the mouse buttons
You can customize the actions that will be associated with the different mouse
buttons:
1. Go to Settings > Accessibility > Touch > Devices.
2. Select the connected device you want to customize.
3. You can also customize additional buttons to use the “Back” and “Forward” buttons of your Logitech Mouse to do things like showing Notifications or using the Dock.
Using the on-screen keyboard
Most of our mice have advanced buttons that are recognized by the system as
keyboard shortcuts. Due to this, when a mouse is connected, the system
believes that an external keyboard is also connected and the on-screen
keyboard will disappear.
If you don’t use an external keyboard and want to keep using the on-screen
keyboard, make sure that Show Onscreen Keyboard is enabled.
Can I use Lift across different devices?
Lift is multi-OS compatible (Windows®, macOS, iPadOS, Chrome OS, Linux). The Easy-Switch feature lets you connect up to three different devices at once and easily switch between them just by sliding your mouse through the screens.
Does Lift work with Logi Bolt?
Yes, you can connect using Bluetooth® Low Energy or the included Logi Bolt USB
Receiver.
Logi Bolt is a cutting-edge wireless protocol, engineered to meet rising
enterprise security expectations. It combines Bluetooth® Low Energy wireless
technology Security Mode 1, Security Level 4 (sometimes called U.S. Federal
Information Processing Standards FIPS Mode*) – with additional Logitech
security features designed to reduce vulnerability when devices are paired to
a Logi Bolt USB receiver.
- U.S. Federal Information Processing Standard 140-2 (FIPS) is a cryptography standard recognized by the Canadian government and the European Union.
What is SmartWheel Scrolling?
The Logitech SmartWheel helps to deliver precision and speed in an instant for an upgraded and smarter scrolling experience. Get line-by-line precision for documents — and super-fast scrolling for long web pages. You can also automatically switch to fast scrolling with the flick of your finger.
Does Lift require batteries?
Yes, the Lift Vertical Ergonomic mouse comes with one AA battery, which will last up to two years.
Is Lift compatible with Logi Options+ Software?
Lift is supported by Logi Options+ software, allowing users to customize the four easy-to-reach buttons, create predefined app-specific profiles and use FLOW for effortless multicomputer navigation. You can download Logi Options+ here.
What is the range of hand sizes that fit Lift?
Lift is a great fit for small- to medium-sized hands. It’s specially designed to fit women’s right and left hands but is also ideal for men with smaller hands. Should you need a mouse for larger hands, Logitech has the MX Vertical.
Does Logitech offer a left-handed version of Lift?
Yes, Lift is available in a left-handed version in our graphite color (North America and Europe only).
How do you ensure that Lift delivers a better ergonomic experience?
At Logitech, we have established the Ergo Lab whose core focus is to
understand how to better design products for the human body. We inform both
concept and product development through research and ergonomic user studies in
the lab.
Learn more about the Logi Ergo Lab here and find inspiration on how to set up or
improve your workspace here.
What is Lift Vertical Ergonomic Mouse?
Lift Vertical Ergonomic Mouse is an intuitive wireless mouse designed for smaller hands, crafted for all-day comfort, and available in three beautiful colorways with a left-handed option. Lift is a new addition to Logitech’s Ergo Series and was created with the philosophy that when we feel better, we do better — increasing productivity while decreasing physical discomfort.
How is the Lift Vertical Ergonomic Mouse different?
Lift Vertical Ergonomic Mouse has been designed for day-long comfort. The unique 57-degree angle of Lift elevates your hand, taking the pressure off your wrist and realigning your forearm into a more relaxed, natural position.
Caring for your mouse
Logitech has carefully selected the materials on your mouse to be stain-
resistant and easy to clean. However bright colors (Off White and Rose Pink)
are more apt to get dirty over normal use.
We recommend the following practices to keep your mouse clean for a longer
time:
– Clean your mouse weekly to avoid getting stains that are hard to remove (see
the link below for cleaning instructions).
– Avoid eating snacks with high pigment or grease concentrations while using
your mouse (fruits, chips, snacks, sweets).
– Avoid touching your face while using your mouse. This will prevent substance
transfer to your device (oil, make up, creams, lotions, perfumes, and so on).
– Avoid using lotions on your hands while using your mouse.
– If you get ink stains on your hands, make sure you remove them with alcohol
wipes before touching your mouse.
In case your mouse has been stained, please see Cleaning your Logitech device.
Logi Bolt : General Info & How-Tos
Compatible operating systems with Logi Bolt wireless products
All Logi Bolt wireless mice and keyboards come with two wireless connection
options:
– Connect via paired Logi Bolt USB receiver.
NOTE: Not all Logi Bolt compatible mice and keyboards come with a Logi Bolt
USB receiver.
– Connect directly to computer via BluetoothⓇ Low Energy wireless technology.
What type of USB does the Logi Bolt receiver use?
The Logi Bolt receiver uses USB 2.0 Type-A.
What version of the Bluetooth core specifications is Logi Bolt connectivity based on?
Our Logi Bolt wireless devices are Bluetooth Low Energy 5.0 or higher. We are actively using all the security mechanisms introduced in Bluetooth Low Energy Core Specification 4.2.
From a backward compatibility standpoint, Logi Bolt wireless devices are able to communicate with Bluetooth Low Energy 4.0 hosts or higher when in direct Bluetooth connection.
What is the effective range of Logi Bolt?
Logi Bolt wireless devices are Bluetooth Class 2, which means up to 10 meters wireless range.
What Security Manager Protocols does Logi Bolt use for pairing, bonding, encryption and signing?
The Logi Bolt security level used by our Logi Bolt devices during the
communication are the following:
Are PIN codes used for authentication with Logi Bolt?
Logi Bolt does not use PIN codes. It uses Passkey during the authentication
phase of pairing.
– In the context of a Logi Bolt wireless keyboard, it’s a 6-digit passkey
(which means an entropy of 2^20).
– In the context of a Logi Bolt wireless mouse, it’s a 10-click passkey (which
means an entropy of 2^10). At this time, we believe Logi Bolt is the only
wireless protocol that enforces mouse authentication across all compatible
operating systems.
Does Logi Bolt use Just Works security mode?
Just Works pairing to Logi Bolt USB receivers is not permitted. All Logi Bolt wireless mice and keyboards pair with the Logi Bolt USB receiver in Security Mode 1 – Security Level 4, also called Secure Connections Only mode.
If you or your organization have concerns or don’t permit direct Bluetooth connections yet want the convenience and better experience wireless computer peripherals offer, you can pair Logi Bolt wireless mice and keyboards to Logi Bolt USB receivers.
In addition, our Logi Bolt wireless mice and keyboards can also direct-connect
to host computers via Bluetooth. In these cases where the Logi Bolt receiver
is not used:
– For Logi Bolt wireless keyboard direct Bluetooth connections, Passkey is
requested per industry standard.
– For Logi Bolt wireless mouse direct Bluetooth connections, Just Works
Pairing is used per industry standard as there is no Passkey pairing standard
for mice.
If the Logi Bolt device supports multiple pairings, does it use random/unique codes or static?
Users can pair up to six Logi Bolt wireless mice and keyboards to a single Logi Bolt USB receiver. Each pairing uses a different Bluetooth address and different long term keys (LTK) and session keys for encryption.
Are Logi Bolt devices discoverable when actively initiated?
Our Logi Bolt wireless devices are only discoverable during a pairing procedure which can be entered only upon explicit user action (a long 3-second press to the connect button).
Is the firmware of the Logi Bolt devices patchable should a vulnerability be discovered?
Yes. Our Logi Bolt wireless devices’ firmware can be updated by our software or via network push by IT administrators. However, we implemented anti- rollback protection for security patches. That means that an attacker cannot downgrade the firmware version to “reinstall” a patched vulnerability. Also, users and IT administrators cannot “restore factory settings”, eliminating security patches.
Does Logi Bolt meet the security requirements of most companies in regulated industries such as financial services, healthcare?
Logi Bolt was designed to address growing security concerns resulting from an increasingly mobile workforce — work from home being an obvious example. When paired with a Logi Bolt receiver, Logi Bolt wireless products use Bluetooth security mode 1, level 4 (also known as Secure Connections Only mode), which is U.S. Federal Information Processing Standards (FIPS) compliant.
Has Logitech conducted security testing on its implementation of the Bluetooth stack in the Logi Bolt devices?
Yes, Logitech received a third-party security assessment from a leading cybersecurity company. With that said, cybersecurity exposure constantly changes with new threats or vulnerabilities often on the horizon. That is one of the primary reasons we designed Logi Bolt based on Bluetooth Low Energy wireless technology. Bluetooth has a global community of more than 36,000 companies — its Special Interest Group (SIG) — on constant watch and dedicated to continual improvement, protection, and evolution of Bluetooth technology.
Did Logitech fix Logitech Unifying wireless security issues in Logi Bolt?
If an attacker attempts to impersonate a Logi Bolt wireless product to
communicate with the Logi Bolt USB Receiver via RF, does the USB Receiver
accept that input?
The usage of Secure Connections Only mode (Security Mode 1, Security Level 4)
ensures that the communication is encrypted and authenticated. This means that
there is a protection against on-path attackers which mitigates the risk of
keystroke injection.
- Today there is no known attack on the Bluetooth Low Energy standard.
For the Logi Bolt USB Receiver to accept input, does the input need to be encrypted?
Yes, the usage of Secure Connections Only mode (Security Mode 1, Security Level 4) ensures that the communication is encrypted and authenticated.
Is there a means for an attacker to derive or steal the per-device link- encryption keys that pair the wireless product to the USB Receiver from RF enabling the attacker to inject arbitrary keystrokes or eavesdrop and live decrypt input remotely?
Sensitive data like link encryption keys are protected when stored on the Logi Bolt USB receiver.
With the LE Secure Connection (Security Mode 1, Security Level 2 and above), the Long Term Key (LTK) is generated on both sides in such a way that an eavesdropper cannot guess it (Diffie-Hellman key exchange).
Can a remote attacker pair a new Logi Bolt wireless product to a Logi Bolt receiver, even if the user has not put the Logi Bolt USB receiver into pairing mode?
The receiver has to be in pairing mode to accept a new pairing.
Moreover, even if an attacker tricks the user to put the receiver in pairing mode, we included a software-enable capability that alerts on the host monitor that there has been a change in the USB receiver to which the wireless device is paired (alarm notification).
Corporate policy does not allow use of Bluetooth connections. Can we deploy Logi Bolt wireless products?
es, Logi Bolt wireless mice and keyboards are in fact ideal for environments that do not permit Bluetooth connections. Though Logi Bolt is based on Bluetooth, it is an end-to-end closed system where a Logi Bolt receiver is emitting an encrypted signal that only connects with Logi Bolt products. So the Logi Bolt USB receiver can’t be paired with any non-Logi Bolt device. And because Logi Bolt works with most enterprise operating systems and is securely paired right out of the box, it makes procurement and set up that much easier.
Which products have Logi Bolt connectivity?
To see the Logi Bolt product line-up, visit logitech.com/LogiBolt.
Are Logi Bolt wireless products cross-compatible with Logitech Unifying wireless products?
Logi Bolt wireless products cannot be paired with a Logitech Unifying USB
receiver and vice versa. Logitech Unifying wireless products cannot be paired
to a Logi Bolt USB receiver.
However, in many cases, Logitech Unifying and Logi Bolt products can be used
simultaneously with the same host computer if the host computer has two
available USB-A ports. Just keep this in mind — when possible, the best option
is to plug your Logi Bolt USB receiver into a port, then power on your Logi
Bolt wireless product. This ensures you get the strong signal and security
that Logi Bolt offers when paired with its USB receiver.
How do I use a combination of Logitech wireless products on the same computer?
When possible, the best option is to plug your Logi Bolt USB receiver into a
USB port, then power on your Logi Bolt wireless product. This ensures you get
the strong signal and security that Logi Bolt offers when paired with its USB
receiver. If you have more than one Logi Bolt product, you can (and should)
pair up to six Logi Bolt products to a single Logi Bolt USB receiver.
Start by identifying which USB receiver provides what type of connection.
Visit logitech.com/logibolt for more information.
Next, if unsure what type of wireless mice and keyboards you have, look for a matching logo/design mark on the bottom (the side that rests on the desk surface) of your Logitech wireless products.
If you have two available USB A ports:
– Plug in both the Logi Bolt and Logitech Unifying or 2.4 GHz USB receivers.
They can be used on the same computer with their respective wireless products.
No required software downloads in most instances. Simply plug in the USB
receivers, power on wireless products. This ensures you get the strong signal
and security that Logi Bolt offers when paired with its USB receiver.
If you only have one available USB A port:
– If you have a 2.4GHz product or if your Unifying wireless product requires a
USB receiver (it does not have Bluetooth as a connection option), plug the 2.4
GHz or Unifying receiver into a port, power on and off your wireless product.
Next, connect your Logi Bolt wireless product via Bluetooth.
– If you have an advanced Unifying wireless product with Bluetooth as a
connection option, connect your advanced Unifying wireless product via
Bluetooth. Next, plug in your Logi Bolt USB receiver into a port. Power on
your Logi Bolt wireless product. This ensures you get the strong signal and
security that Logi Bolt offers when paired with its USB receiver.
If you don’t have any USB A ports or none are available:
In this case, you probably have a Unifying wireless product that has Bluetooth
as a connection option and it’s connected to the computer via Bluetooth.
Simply add your Logi Bolt wireless product via Bluetooth.
Why aren’t Logi Bolt and Logitech Unifying cross-compatible?
Logi Bolt is based on the global wireless standard for simple, secure connectivity, Bluetooth Low Energy Wireless Technology. Logitech Unifying is a proprietary 2.4 GHz radio frequency wireless protocol that was developed by Logitech. Plainly, they don’t speak the same language.
Is it possible to pair multiple devices with the same Logi Bolt receiver?
Absolutely. Just like Logitech Unifying connectivity protocol, you can pair up
to six Logi Bolt wireless products to a single Logi Bolt USB receiver. In
fact, this feature may be in demand more now than ever with individuals who
have multiple workspaces — office and home. With one set of Logi Bolt
peripherals in the office and another at home, there is no need to carry or
commute your favorite peripherals in between workspaces. Simply position the
laptop or tablet into range and your wireless products will be ready to use
when powered on.
To learn how to pair more than one Logi Bolt wireless product to your Logi
Bolt USB receiver, visit
logitech.com/options to
download Logitech Options software which will walk you through the easy steps.
Will Logitech continue to sell Logitech Unifying wireless products?
Starting in 2021, Logi Bolt is Logitech’s new connectivity protocol for wireless mice and keyboards (non-gaming). Logi Bolt may someday be extended to wireless headsets. However, it will take several years before Logitech’s extensive and popular product portfolio is 100% transitioned to Logi Bolt.
Will Logitech continue to provide routine online, telephone and email support for Unifying products?
Yes, we will continue to provide Logitech Support for Unifying wireless products.
How do I know if my device is Logitech Unifying or Logi Bolt?
Start by identifying which USB receiver provides what type of connection. Visit www.logitech.com/logibolt for more information.
Next, if you’re unsure what type of wireless mice and keyboards you have, look for a matching logo/design mark on the bottom (the side that rests on the desk surface) of your Logitech wireless products.
I lost my Bolt receiver, how do I order a new one?
You can order a replacement Logi Bolt USB receiver from logitech.com and from many popular retailers and eTailers.
Logi Bolt : Connection & Pairing
How to connect a Bolt device
You can either connect via Bluetooth Low Energy wireless technology or via the
tiny Logi Bolt USB receiver, locking in an FIPS-secure connection even in
congested wireless environments.
You can learn more about pairing and unpairing Logi Bolt keyboard and mice via
Bluetooth or using the Logi Bolt app/Logi Web Connect in the FAQs below
How to pair and unpair a Logi Bolt keyboard using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi
Bolt keyboard. First, make sure you have the Logi Bolt app installed or open
Logi Web Connect.
Pairing a Log Bolt keyboard
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt keyboard, long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt keyboard. To connect, press the CONNECT option next to the name of your device.
Verify your device by typing the passphrase numbers and then press Enter.
If you accidentally type the wrong number, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you typed the verification numbers correctly, you will get the notification that your device has been connected after you press Enter. The keyboard should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected, how it is connected, and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt keyboard
To unpair a Logi Bolt keyboard, open the Logi Bolt app and next to your
device, click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing. Your device has now been unpaired.
How to pair and unpair a Logi Bolt mouse using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi
Bolt mouse. First, make sure you have the Logi Bolt app installed or open
Logi Web Connect.
Pairing a Log Bolt mouse
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt mouse long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt mouse. To connect, press the CONNECT option next to the name of your device.
Verify your device by clicking a unique button combination. Follow the instructions to verify your device.
If you accidentally click the wrong buttons, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you clicked the verification buttons correctly you will get the notification that your device has been connected. The mouse should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected and how it is connected and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt mouse
To unpair a Logi Bolt mouse, first open the Logi Bolt app, and next to your
device click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing your device. Your device has now been unpaired.
How to pair and unpair a Logi Bolt device to Bluetooth on Windows
Logi Bolt keyboards and mice can be connected via Bluetooth instead of Logi
Bolt. Logi Bolt keyboards and mice support Windows Swift Pair and this is the
fastest way to pair your device.
Pairing a Logi Bolt keyboard or mouse to Bluetooth using Windows Swift
Pair
On your Logi Bolt keyboard or mouse long press the Connect button for at
least three seconds until the light is rapidly flashing.
Swift Pair will show a notification allowing you to connect your Logi Bolt
device.
If you dismiss, take too long or something goes wrong, you will get a notification that the pairing has failed. If this happens, please try to connect using the Windows Bluetooth settings.
If you click Connect , Windows will start to connect to the Logi Bolt device and notify you that the device has been paired. You can now already use your Logi Bolt device.
Windows does need to do set up some additional settings and will show you two additional notifications
Pairing a Logi Bolt keyboard or mouse to Bluetooth using Windows Bluetooth
settings
Go to the Bluetooth & Other Devices settings in Windows and click Add
Bluetooth or other device.
You will see the option to Add a device — select the option Bluetooth.
On your Logi Bolt keyboard or mouse long-press the connect button for at least three seconds until the light is rapidly flashing and appears in the list of devices you can connect.
Click the name of the Logi Bolt device you want to connect to start the process.
If you are connecting a Logi Bolt mouse, you will see a final notification that the mouse is ready to go and can be used. Click Done to complete the Bluetooth pairing.
If you are connecting a Logi Bolt keyboard you will be asked to enter a PIN. Please type the numbers you see and press Enter to complete the pairing.
You will see a final notification that the keyboard is ready to go and can be used. Click Done to complete the Bluetooth pairing.
Once completed Windows needs to set up some additional settings and will show you two additional notifications.
Unpair a Logi Bolt device from Bluetooth
Go to the Bluetooth & other devices settings in Windows, click on the
name of the Logi Bolt device you want to unpair, then click the button
Remove device.
You will be asked to confirm if you want to remove the device and you must click Yes to continue. Click anywhere else to cancel the unpairing.
Windows will start to remove the pairing, the Logi Bolt device will be removed from the list, and no longer be connected to your computer.
How to pair and unpair a Logi Bolt device to Bluetooth on macOS
Pairing a Logi Bolt keyboard
1. Long press the connect button for three seconds on your device to put it
in pairing mode.
2. Go to System Preferences , and click on Bluetooth.
3. Under the list of devices, look for the one you are trying to pair, and click on Connect.
4. Enter the passcode from the keyboard followed by the Return key. Click on
Connect.
5. The keyboard is now connected to your Mac.
Pairing a Logi Bolt mouse
1. Long-press the Connect button for three seconds on your device to
put it in pairing mode.
2. Go to System Preferences , and click on Bluetooth.
3. Under the list of devices, look for the mouse you are trying to pair, and
click on Connect.
4. The mouse is now connected to your Mac.
Unpair a Logi Bolt keyboard or mouse
1. Go to System Preferences , and click on Bluetooth.
2. Under the connected devices, click on x for the one you want to unpair.
3. On the popup, click on Remove.
4. Your device is now unpaired from the Mac.
How to connect multiple Bolt devices to one receiver
You can pair up to six Logi Bolt wireless mice and keyboards to a single Logi
Bolt USB receiver.
You can learn more about pairing and unpairing Logi Bolt keyboard and mice
using the Logi Bolt app on Microsoft Windows or Apple macOS in the below FAQs:
– How to pair and unpair a Logi Bolt keyboard using the Logi Bolt app
– How to pair and unpair a Logi Bolt mouse using the Logi Bolt app
How to pair and unpair a Logi Bolt keyboard using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi Bolt keyboard. First, make sure you have the Logi Bolt app installed or open Logi Web Connect.
Pairing a Log Bolt keyboard
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt keyboard, long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt keyboard. To connect, press the CONNECT option next to the name of your device.
Verify your device by typing the passphrase numbers and then press Enter.
If you accidentally type the wrong number, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you typed the verification numbers correctly, you will get the notification that your device has been connected after you press Enter. The keyboard should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected, how it is connected, and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt keyboard
To unpair a Logi Bolt keyboard, open the Logi Bolt app and next to your
device, click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing. Your device has now been unpaired.
How to pair and unpair a Logi Bolt mouse using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi Bolt mouse. First, make sure you have the Logi Bolt app installed or open Logi Web Connect.
Pairing a Log Bolt mouse
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt mouse long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt mouse. To connect, press the CONNECT option next to the name of your device.
Verify your device by clicking a unique button combination. Follow the instructions to verify your device.
If you accidentally click the wrong buttons, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you clicked the verification buttons correctly you will get the notification that your device has been connected. The mouse should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected and how it is connected and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt mouse
To unpair a Logi Bolt mouse, first open the Logi Bolt app, and next to your
device click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing your device. Your device has now been unpaired.
How to pair and unpair a Logi Bolt keyboard using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi Bolt keyboard. First, make sure you have the Logi Bolt app installed or open Logi Web Connect.
Pairing a Log Bolt keyboard
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt keyboard, long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt keyboard. To connect, press the CONNECT option next to the name of your device.
Verify your device by typing the passphrase numbers and then press Enter.
If you accidentally type the wrong number, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you typed the verification numbers correctly, you will get the notification that your device has been connected after you press Enter. The keyboard should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected, how it is connected, and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt keyboard
To unpair a Logi Bolt keyboard, open the Logi Bolt app and next to your
device, click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing. Your device has now been unpaired.
How to pair and unpair a Logi Bolt mouse using the Logi Bolt app/Logi Web Connect
The Logi Bolt app/Logi Web Connect should be used to pair and unpair your Logi Bolt mouse. First, make sure you have the Logi Bolt app installed or open Logi Web Connect.
Pairing a Log Bolt mouse
Open the Logi Bolt app/Logi Web Connect and click Add Device.
On your Logi Bolt mouse long-press the connect button for three seconds until the light blinks rapidly.
The Logi Bolt app will now detect your Logi Bolt mouse. To connect, press the CONNECT option next to the name of your device.
Verify your device by clicking a unique button combination. Follow the instructions to verify your device.
If you accidentally click the wrong buttons, your device will not be verified and will not connect. You will have the option to try again or cancel.
If you clicked the verification buttons correctly you will get the notification that your device has been connected. The mouse should now work and you can click Continue to finish the pairing process.
The Logi Bolt app will now show your device connected and how it is connected and the battery life. You can now close the Logi Bolt app.
Unpairing a Logi Bolt mouse
To unpair a Logi Bolt mouse, first open the Logi Bolt app, and next to your
device click on the X to start the unpairing.
Click YES, UNPAIR to confirm unpairing your device. Your device has now been unpaired.
How to pair and unpair a Logi Bolt device to Bluetooth on Windows
Logi Bolt keyboards and mice can be connected via Bluetooth instead of Logi
Bolt. Logi Bolt keyboards and mice support Windows Swift Pair and this is the
fastest way to pair your device.
Pairing a Logi Bolt keyboard or mouse to Bluetooth using Windows Swift
Pair
On your Logi Bolt keyboard or mouse long press the Connect button for at
least three seconds until the light is rapidly flashing.
Swift Pair will show a notification allowing you to connect your Logi Bolt
device.
If you dismiss, take too long or something goes wrong, you will get a notification that the pairing has failed. If this happens, please try to connect using the Windows Bluetooth settings.
If you click Connect , Windows will start to connect to the Logi Bolt device and notify you that the device has been paired. You can now already use your Logi Bolt device.
Windows does need to do set up some additional settings and will show you two additional notifications
Pairing a Logi Bolt keyboard or mouse to Bluetooth using Windows Bluetooth
settings
Go to the Bluetooth & Other Devices settings in Windows and click Add
Bluetooth or other device.
You will see the option to Add a device — select the option Bluetooth.
On your Logi Bolt keyboard or mouse long-press the connect button for at least three seconds until the light is rapidly flashing and appears in the list of devices you can connect.
Click the name of the Logi Bolt device you want to connect to start the process.
If you are connecting a Logi Bolt mouse, you will see a final notification that the mouse is ready to go and can be used. Click Done to complete the Bluetooth pairing.
If you are connecting a Logi Bolt keyboard you will be asked to enter a PIN. Please type the numbers you see and press Enter to complete the pairing.
You will see a final notification that the keyboard is ready to go and can be used. Click Done to complete the Bluetooth pairing.
Once completed Windows needs to set up some additional settings and will show you two additional notifications.
Unpair a Logi Bolt device from Bluetooth
Go to the Bluetooth & other devices settings in Windows, click on the
name of the Logi Bolt device you want to unpair, then click the button
Remove device.
You will be asked to confirm if you want to remove the device and you must click Yes to continue. Click anywhere else to cancel the unpairing.
Windows will start to remove the pairing, the Logi Bolt device will be removed from the list, and no longer be connected to your computer.
How to pair and unpair a Logi Bolt device to Bluetooth on macOS
Pairing a Logi Bolt keyboard
1. Long press the connect button for three seconds on your device to put it
in pairing mode.
2. Go to System Preferences , and click on Bluetooth.
3. Under the list of devices, look for the one you are trying to pair, and click on Connect.
4. Enter the passcode from the keyboard followed by the Return key. Click on
Connect.
5. The keyboard is now connected to your Mac.
Pairing a Logi Bolt mouse
1. Long-press the Connect button for three seconds on your device to
put it in pairing mode.
2. Go to System Preferences , and click on Bluetooth.
3. Under the list of devices, look for the mouse you are trying to pair, and
click on Connect.
4. The mouse is now connected to your Mac.
Unpair a Logi Bolt keyboard or mouse
1. Go to System Preferences , and click on Bluetooth.
2. Under the connected devices, click on x for the one you want to unpair.
3. On the popup, click on Remove.
4. Your device is now unpaired from the Mac.
Logi Bolt app/Logi Web Connect & Options
How to install and uninstall the Logi Bolt app in Windows
Installing the Logi Bolt app
You can download the Logi Bolt app from logitech.com/logibolt or from
logitech.com/downloads.
Shown below is an example of the installer downloaded to the Windows Desktop.
Double-click the downloaded file to start the installation.
The Logi Bolt app installation will prompt you to install by clicking
Install. You are prompted to agree to the end-user license agreement.
The Logi Bolt app installation starts and will take a few seconds.
Once the Logi Bolt app installation is complete, it will show the following notification. Click Continue to complete the installation and launch the Logi Bolt app.
The Logi Bolt app will now launch automatically and ask you if you have to participate in sharing your diagnostic and usage data. You can choose not to share the data by clicking No, thanks, or agree by clicking Yes, share. These diagnostic and usage sharing settings can also be changed later through the Logi Bolt settings.
The Logi Bolt app has now been installed and is running.
Uninstalling the Logi Bolt app
Go to the System Settings and select Add or remove programs.
The Apps & features section displays all the installed applications on your computer. Click on the Logi Bolt app, and then click Uninstall.
A new window will open and you are prompted to confirm that you want to uninstall the Logi Bolt app — click Yes, Uninstall.
The uninstallation will proceed and will take a few seconds to complete.
Once completed you will receive a final notification that the Logi Bolt app has been uninstalled. Click Close to close the notification. The Logi Bolt app has been uninstalled from your computer.
How to install and uninstall the Logi Bolt app on macOS
Installing the Logi Bolt app
You can download the Logi Bolt app from logitech.com/logibolt or from
logitech.com/downloads.
Shown below is an example of the Logi Bolt Installer downloaded to the Mac
desktop. Double-click the downloaded file to start the installation.
The Logi Bolt app installation will prompt you to install — click Install. Agree to the end-user license agreement to continue.
The Logi Bolt app installation will start and take a few seconds. Enter your
password when prompted.
Once the Logi Bolt app installation has been completed it displays the
following notification, Click Continue to complete the installation and
launch the Logi Bolt app.
The Logi Bolt app will now launch automatically and prompt you to share diagnostics and usage data. You can choose not to share the data by clicking No, thanks, or agree by clicking Yes, share. These diagnostic and usage sharing settings can also be changed later through the Logi Bolt settings.
The Logi Bolt app is now installed and running.
Uninstalling the Logi Bolt app
Go to Finder > Application > Utilities , and double-click on
Logi Bolt Uninstaller.
Click on Yes, Uninstall.
Type your password when prompted, and click OK.
Logi Bolt is now uninstalled.
Note: In your ‘Users’ folder, if you see a folder named ‘builder’ with subfolders ‘F7Ri9TW5’ or ‘yxZ6_Qyy’ mentioning Logi or LogiBolt.build, please delete the entire ‘F7Ri9TW5’ or ‘yxZ6_Qyy’ subfolder. They are being left behind due to an error and we will be fixing it in the next update.
How to change the Share diagnostics and usage data settings in the Logi Bolt app
The Logi Bolt app offers you the ability to change the Share diagnostics and
usage data settings through its Settings. Here are the steps on how to change
the setting:
1. Open the Logi Bolt app.
2. Click on the … to open the menu and select Settings.
3. The Settings options offer you the ability to enable or disable Share diagnostics and usage data by sliding the toggle left or right. Note that when the toggle is highlighted, sharing diagnostics and usage data is enabled.
How to change language in the Logi Bolt app/Logi Web Connect
The Logi Bolt app and Logi Web connect offer you the ability to change the app
language through its Settings. Here are the steps on how to change the
setting:
1. Open the Logi Bolt app.
2. Click on the … to open the menu and select Settings.
3. The Settings options offer you the ability to change the language. The Logi Bolt app by default uses the same language as your operating system.
4. If you want to change language, choose the dropdown menu Use system language and select your desired language from the available languages. The language change is immediate.
How to check the app version and for updates in the Logi Bolt app
The Logi Bolt app will be default updated automatically to the latest
available version. If you need to change the automatic update setting or check
the app version you can do so through the Logi Bolt app settings.
1. Open the Logi Bolt app.
2. Click on the … to open the menu and select Settings.
3. The Settings screen will show you the Logi Bolt app version, but you also have the ability to manually check for updates and enable and disable the automatic updates by toggling the button.
How to stop the Logi Bolt app from running at startup in Windows
The Logi Bolt app will automatically launch at the Windows startup. We’ve done
this to make sure you get the best experience from your Logi Bolt device and
receive all the important updates and notifications and therefore recommend
that you do not disable it from running at startup.
If you want to disable it from running at startup, open the Windows system
setting Startup Apps.
In the Startup App you will see all the applications that are set to start at Windows startup. In the list, you will be able to find the app LogiBolt.exe and you can use the toggle to enable or disable the app from running at startup.
How to stop the Logi Bolt app from running at startup on macOS
The easiest way to disable Logi Bolt from running at startup is to do it from
the Dock.
Simply right-click on Logi Bolt in the Dock, hover over Options , and
then uncheck Open at Login.
You can also do this by going to System Preferences > Users & Groups > Login Items. Select Logi Bolt and click on the minus button to disable the app from opening at login.
What’s changed in Options version 9.20 which has the Logi Bolt app bundled with Options?
If you installed or updated to Logitech Options 9.20, the new Logi Bolt app
would also have been automatically installed and set to run. The Logi Bolt app
is used with our latest generation of Logi Bolt wireless products,
specifically to pair more than one Logi Bolt product to a single Logi Bolt USB
receiver or to replace a Logi Bolt USB receiver.
We have temporarily removed Logitech Options 9.20 and stopped all automatic
updates since we understand that this isn’t the desired experience we want all
our customers to have.
When Options bundled with the Logi Bolt app returns, the Logi Bolt app will
not have analytics turned on by default and the app will not auto-start when
the computer starts.
Why was the Logi Bolt app installed when I installed or updated the Logitech Options app?
If you installed or updated to Logitech Options 9.40 the new Logi Bolt app
would also have been automatically installed and set to run. The Logi Bolt app
is used with our latest generation of Logi Bolt wireless products,
specifically to pair more than one Logi Bolt product to a single Logi Bolt USB
receiver or to replace a Logi Bolt USB receiver.
We temporarily removed Logitech Options 9.40 and stopped all automatic
updates, since we understand that this isn’t the desired experience we want
all our customers to have.
You can keep using Logitech Options 9.40 and remove the Logi Bolt app, if you
do not have a Logi Bolt compatible device. You can safely uninstall the
software using these instructions for
Windows or
macOS.
I don’t have Logi Bolt supported devices, can I uninstall the Logi Bolt app?
If you do not have a Logi Bolt compatible wireless product you can safely
uninstall the software using the instructions for
Windows or
macOS.
If you want to install it in the future, you can download it from
logitech.com/downloads or by using the link
within Logitech Options.
I don’t want the Logi Bolt app running in the background, can I uninstall the Logi Bolt app and download it when needed?
If you do not have a Logi Bolt compatible device, you can safely uninstall the
software using the instructions for
Windows or
macOS.
If you want to install it in the future, you can download it from
logitech.com/downloads or by using the link
within Logitech Options.
Logi Bolt app has sharing diagnostics and usage data enabled, even though I declined it when I installed Logitech Options
The Logi Bolt app bundled with Logitech Options 9.40 for Microsoft Windows did
have a bug where sharing diagnostics and usage data was enabled even if you
have declined during the Logitech Options update and/or installation.
We have temporarily removed Logitech Options 9.40 and stopped all automatic
updates since we understand that this isn’t the desired experience we want all
our customers to have.
You can disable the diagnostics and usage data sharing settings by following
the instructions found here.
If you do not have a Logi Bolt compatible device, you can safely uninstall the
software using the instructions for
Windows or
macOS.
I have Logi Bolt wireless products and want to use Options
Effective September 15, if you download Options from the product support page on support.logi.com or prosupport.logi.com, the Logi Bolt app bundled with Logitech Options for Windows 9.20.389 will have analytics disabled by default and the Logi Bolt app will not auto-start by default.
Logi Bolt App Release Notes
Version : Release Date
1.2 : Jan. 5, 2022
1.01 : Sept. 28, 2021
1.0 : Sept. 1, 2021
Version 1.2
– You can now pair your compatible devices via the Unifying USB receivers.
– Fixed some crashes.
Version 1.01
– Removed the app icon from the taskbar notification area on Windows and the
menu bar on macOS.
– Bug fixes.
Version 1.0
– This is the first release of the app. You can pair your Logi Bolt compatible
devices with the Logi Bolt receiver.
Which browsers support Logi Web Connect?
Logi Web Connect supports the latest versions of Chrome, Opera and Edge.
Which operating systems support Logi Web Connect?
Currently, Logi Web Connect works on Chrome OS operating system.
Does Logi Web Connect work offline?
Logi Web Connect is a progressive web app (PWA) and can work offline once installed.
Logi Web Connect Release Notes
Version : Release Date
1.0 : Jun. 21, 2022
Version 1.0
This is the first release of the app. You can pair your Logi Bolt compatible
devices with the Logi Bolt receiver.
Troubleshooting
How to troubleshoot Logi Bolt compatible devices on Windows and macOS
f you have connected your Logi Bolt compatible keyboard and/or mouse using the included Logi Bolt receiver and experience issues, here are some troubleshooting suggestions:
NOTE: If you are experiencing issues using Bluetooth together with your Logi Bolt compatible keyboard and/or mouse, please check here for more help.
Symptoms:
– Connection drops
– Device doesn’t wake up computer after sleep
– Device is laggy
– Delay when using the device
– Device cannot be connected at all
Likely Causes:
– Low battery level
– Plugging the receiver into a USB hub or other unsupported device such as a
KVM switch
NOTE: Your receiver must be plugged directly into your computer.
– Using your wireless keyboard on metal surfaces
– Radiofrequency (RF) interference from other sources, such as wireless
speakers, cell phones, and so on
– Windows USB port power settings
– Potential hardware issue (device, batteries, or receiver)
Troubleshooting Logi Bolt devices
– Verify the Logi Bolt receiver is connected directly to the computer and not
to a dock, hub, extender, switch, or something similar.
– Move the Logi Bolt keyboard or mouse closer to the Logi Bolt receiver.
– If your Logi Bolt receiver is in the back of your computer, it may help to
relocate the Logi Bolt receiver to a front port.
– Keep other electrical wireless devices, such as phones or wireless access
points, away from the Bolt receiver to avoid interference.
– Unpair/repair using the steps found here.
– Update the firmware for your device if available.
– Windows only — check if there are any Windows updates running in the
background that may cause the delay.
– Mac only — check if there are any background updates that may cause the
delay.
– Try on a different computer.
Bluetooth devices
– You can find troubleshooting steps for issues with your Logitech Bluetooth
device here.
How does the Dictation Key work on Logi Bolt keyboards?
WindowsⓇ macOSⓇ and iPadOSⓇ operating systems have native dictation features: Online Speech Recognition for Windows, Apple Dictation for macOS, and iPadOS. Reliable use of dictation often requires an internet connection. The Logitech Dictation key activates enabled Dictation with the press of just one key instead of a combination of keys or menu navigation activation.
These dictation features may be subject to third-party privacy and usage terms and conditions. For further information about these third-party systems — Speech Recognition for Windows or Apple Dictation for macOS — please inquire with Microsoft and Apple product support, respectively.
Dictation is not the same as Voice Control. The Logitech Dictation key does not activate Voice Control.
How is dictation enabled?
If dictation is not already enabled, when the user first tries to activate
it via the Logitech Dictation key, they will be required to authorize use.
On Windows, a notification may appear on the screen:
Speech Recognition is enabled in Windows settings:
In macOS a notification may appear on the screen:
Apple Dictation is enabled in macOS settings:
Apple Dictation is enabled in iPadOS Settings > General >
Keyboard . turn on Enable Dictation. For more information, see
https://support.apple.com/guide/ipad/ipad997d9642/ipados.
For what applications does dictation work?
Users can dictate text anywhere they can type text.
For what languages does dictation work?
According to Microsoft, Windows supports the languages listed here:
https://support.microsoft.com/windows/use-dictation-to-talk-instead-of-type-
on-your-pc-fec94565-c4bd-329d-e59a-af033fa5689f.
Apple doesn’t provide a list for macOS and iPadOS. We recently counted 34 language options in the control settings.
Can dictation be enabled or disabled by the user? If yes, how?
Yes, dictation can be disabled and enabled by the user if IT has not
centrally disabled the feature.
On Windows, select Start > Settings > System > Sound > Input. Choose your input device, and then select the microphone or recording device you want to use. For more information see the Microsoft support article https://support.microsoft.com/windows/how-to-set-up-and-test- microphones-in-windows-10-ba9a4aab-35d1-12ee-5835-cccac7ee87a4.
On macOS and iPadOS, select Apple menu > System Preferences , click
Keyboard , then click Dictation. Read the Apple support article here:
https://support.apple.com/guide/mac-help/use-dictation-
mh40584/11.0/mac/11.0.
How to use the dictation key on Logitech keyboards
You can use the dictation key to dictate text instead of typing. This feature
is provided by Windows and macOS and is currently only available in select
countries and languages. You will also need a microphone and a reliable
internet connection.
Click here for a list of
supported languages on Windows, and click
here for
supported languages on macOS.
As of August 2021, Microsoft Windows supported dictation languages were:
– Simplified Chinese
– English (Australia, Canada, India, United Kingdom)
– French (France, Canada)
– German (Germany)
– Italian (Italy)
– Portuguese (Brazil)
– Spanish (Mexico, Spain)
In some cases, the dictation key will only work when Logitech Options software is installed. You can download the software here.
Alternatively, you can customize the dictation key in Logitech Options to trigger another function. For instance, you can trigger “Microsoft Office Dictation” allowing you to dictate in Microsoft Word. To learn more, please see How to enable Microsoft Office Dictation in Logitech Options.
If you experience any typing issues, please see I tried to use the Microsoft Windows dictation feature but my language is not supported. Now my typing is garbled or incorrect for more help.
How can I use dictation if it doesn’t work in my language?
Microsoft Windows and Apple macOS dictation is currently only available in
select countries and languages.
You can read more about dictation and get updated supported language lists
below:
Windows
Mac
Alternatively, you can customize the dictation key in Logitech Options to
trigger “Microsoft Office Dictation” which is supported in more languages,
allowing you to dictate in Microsoft Word. For instructions, see How to
enable Microsoft Office Dictation in
Options.
Will dictation work in my country/language? You promote dictation on your packaging.
We are working around the current capabilities of Windows 10 and macOS to ensure everyone has access to this popular feature. Stay tuned for updates as they become available.
As of August 2021, Microsoft Windows supported dictation languages were:
– Simplified Chinese
– English (Australia, Canada, India, United Kingdom)
– French (France, Canada)
– German (Germany)
– Italian (Italy)
– Portuguese (Brazil)
– Spanish (Mexico, Spain)
You can read more about dictation and get updated supported language lists
below:
Windows
Mac
I tried to use the Microsoft Windows dictation feature but my language is not supported. Now my typing is garbled or incorrect.
Microsoft Windows and Apple macOS dictation is at present only available in
select countries and languages.
You can read more about dictation and get updated supported language lists
below:
Windows
Mac
If you experience any issues with dictation on Windows with an unsupported
language such as your typing is garbled or incorrect, reboot your computer as
this should resolve the issue. Alternatively, if your Logitech keyboard has an
emoji key, try pressing it, as this could also resolve the issue. If it
doesn’t, please reboot your computer.
You can also stop the “Microsoft Text Input Application” in Microsoft Activity
Manager.
How to enable Microsoft Office Dictation in Logitech Options
Microsoft Office supports dictation within Microsoft Word and Microsoft
PowerPoint. You can read more about it at Microsoft Support: Microsoft
Word, Microsoft
PowerPoint, and Microsoft
Outlook.
NOTE: The dictation feature is only available to Microsoft 365 subscribers.
To enable Microsoft Office Dictation:
1. In Logitech Options, enable Application Specific settings.
2. Select the Microsoft Word, PowerPoint, or Outlook profile.
3. Select the key you want to use to activate Microsoft Office Dictation. If your Logitech keyboard has a specific dictation key we recommend that you use it.
4. Select the option Keystroke Assignment and use the keystroke Alt + ` (backquote).
5. Click on the X to close Options and then test the dictation in Microsoft Word or PowerPoint.
All about Logi Options+
All about Logi Options+
Getting Started – Logitech Options+
1. If you have a supported mouse or
keyboard, and are on a supported OS
version, download the app
here.
2. If you currently use Logitech Options, please make sure you are on Options
version 8.54 or newer before you start the installation of Options+. You can
find the latest version of Options
here.
3. The app is currently supported in these
languages.
You can also mass install and configure Logitech Options+ remotely for your workforce.
Product Info & Specs
Logi Options+ Release Notes
Version 1.20
Aug 24, 2022
This release includes support for new devices and some fixes.
New devices
- Ergo M575, Ergo M575 for Business, Ergo K860, and Ergo K860 for Business
- Wireless Mouse M170, M185, M187, M235, M310, M310t, M510, M720
- Wireless Keyboard and Mouse combo MK850
- Wireless Keyboard K540/K545 (Windows only)
What’s fixed
- Fix for some hangs and crashes
- UI will not launch after Options+ automatic update
===========
Version 1.11
Aug 1, 2022
This release includes some fixes.
What’s fixed
- Bug fixes and enhancements
============
Version 1.1
June 30, 2022
This release includes support for a new device, firmware update and some fixes.
New devices
- Signature K650
New features
- Firmware update for MX Mechanical, MX Mechanical Mini, & K855 Keyboards
What’s fixed
- Fix for some crashes and hangs
=============
Version 1.0
May 24, 2022
We are coming out of beta! This is our first official release and we could not have gotten here without our incredible user community. Thank you to everyone who participated in the beta and helped us improve the app! We are just getting started and we will continue to raise the bar with Options+.
We’re still working on bringing more devices to Options+. If you have a device that is not supported yet, we’re sorry about the wait. While we work on it, we’ll continue to support you with Options. Thanks for your patience, there’s more coming soon.
New devices
- MX Master 3S mouse
- MX Mechanical and MX Mechanical Mini keyboards
- K855 Keyboard
- POP Keys and POP Mouse
New features
- Check for firmware updates from the device settings page.
What’s fixed
- Fixed some crashes and hangs
=================
Version 0.92
April 19, 2022
This release includes support for new devices.
New devices
- Lift, Lift Left, and Lift for Business mice
New features
- The app can now be mass deployed remotely making it easy to outfit the entire workforce with Options+.
What’s fixed
- Fixed the issue where devices sometimes show download errors on the home screen.
- Fixed some crashes and hangs.
What’s improved
- Create custom settings for M1 Mac native versions of Adobe Photoshop.
- The app is now compatible with macOS Universal Control feature. Please note that your customization will not work on the secondary computer when you switch to it using Universal Control. Learn more.
- Made improvements to address the issues where your device would not show up in the app.
==============
Version 0.91
Mar 19, 2022
This release includes features to add and remove devices from your computer.
New features
- Connect devices to your computer via a USB receiver or Bluetooth using the Add device button.
- Remove a previously paired device using the remove button on the home screen for inactive devices and the remove button from the device settings for an active device.
What’s fixed
- Fixed the issue where an invisible icon was getting added in the menu bar on macOS.
- Fixed the issue where devices sometimes show download errors on the home screen.
- Fixed some crashes and hangs.
What’s improved
- Create custom settings for apps downloaded from the Windows app store.
- Security enhancements.
=============
Version 0.90
Feb 21, 2022
This release includes several new features.
New features
- Support for M650 for Business
- Native support for Apple Silicon M1 Mac computers.
- You can now log into the app to backup your device settings to the cloud. You can set up your devices on another computer easily by logging in to the app on that computer and fetching your settings from the backup.
- Create and edit videos faster in Adobe Premiere Pro with your MX Master 3, MX Anywhere 3, M650, M650 for Business, and M750 mice with predefined settings.
- You can request support and report issues with our Customer Support team from the app settings.
What’s fixed
- Fixed some app hangs.
What’s improved
- Made improvements to address the issues where your device would not show up in the app or would show as inactive.
- Security enhancements.
==========
Version 0.80
Jan 10, 2022
This release includes support for new devices.
New devices
- M650, M650 Left, and M750 mice
New features
- Create videos faster in Final Cut Pro with your MX Master 3 or MX Anywhere 3 mice with predefined settings.
- Switch between two pointer speed presets with the press of a button. Move the pointer at your normal speed with one preset and quickly switch to slower movement with the other for more precise work.
What’s changed?
- We discovered issues with the feature that lets you change the names of the computers connected to your keyboard from the Easy-Switch menu. We’ve removed the option while we identify a robust solution for the issues.
===============
Version 0.70.7969
December 21, 2021
What’s fixed
- Fixed the issue where scrolling was extra fast on macOS and in some apps on Windows when Smooth scrolling was enabled.
===================
December 17, 2021
This release includes support for new devices.
New devices
- MX Keys Mini, MX Keys Mini for Mac, and MX Keys Mini for Business keyboards
- MX Keys for Business keyboard
- MX Master 3 for Business mouse
- MX Anywhere 3 for Business mouse
New features
- Work easier and faster in Microsoft Word and PowerPoint with your MX Master 3 or MX Anywhere 3 mice with predefined settings.NOTE: If you had previously created custom settings for Word or PowerPoint on Windows, please remove them and add them back for the new actions to work. You can remove the custom settings by hovering over the Word or PowerPoint icons in the app and clicking the remove button.
What’s fixed
- Fixed some crashes.
- The app desktop shortcut on Windows, if removed, will not be added back after an update.
What’s improved
- You can now create app-specific settings for Adobe Photoshop 2022.
============
Version 0.61
November 11, 2021
This release includes support for macOS 12 and other fixes.
New features
- The app is compatible with macOS 12.
What’s fixed
- Fixed the screen capture action on Windows. Added a separate action called Screen snip that triggers the screen snip tool.
- Fixed the issue of two app icons in the launchpad on macOS 12.
- Fixed some crashes.
=============
Version 0.60
October 21, 2021
This release includes predefined settings optimized for Microsoft Excel and various bug fixes.
New features
- Work easier and faster in Microsoft Excel with your MX Master 3 or MX Anywhere 3 mice with predefined optimized settings.
Note: If you had previously created custom settings for Excel on Windows, please remove them and add Excel back for the new actions to work. You can remove the custom settings by hovering over the Excel icon in the app and clicking the remove button.
What’s fixed
- Fixed some crashes.
What’s improved
- Improved the screen capture action on Windows. You can now capture the entire screen or only a part of it.
==================
Version 0.51
September 15, 2021
This release includes support for additional languages and some new features.
New features
- The app is now supported in five additional languages — Danish, Finnish, Greek, Norwegian, and Swedish.
- Reset your mouse to its factory settings from the device settings menu.
What’s fixed
- Fixed some crashes.
==============
Version 0.50
September 1, 2021
This release includes support for additional languages and some new features.
New features
- The app is now supported in 6 additional languages – Traditional Chinese, Italian, Dutch, Portuguese, Brazilian Portuguese, and Polish.
- Hold one of the side buttons and use the scroll wheel to scroll horizontally with your MX Anywhere 3 in documents, web pages, etc.
- Work easier and faster in Adobe Photoshop with your MX Master 3 or MX Anywhere 3 mice with predefined optimized settings.
- Reset keyboard to its factory settings from the device settings menu.
- The app can be set to follow the system color theme between light and dark themes from the app settings.
What’s fixed
- Fixed some crashes.
- Fixed an issue wherein the keyboard was not switching with the mouse when you Flowed from one computer to the other.
- Fixed the issue wherein you could not switch between multiple applications with your buttons on Windows.
- Fixed some translation issues.
==================
Version 0.42
July 23, 2021
What’s New
This release includes support for new devices and various bug fixes.
New devices
- K380 and K380 for Mac keyboards
- M275, M280, M320, M330, B330, and M331 mice
New features
- Assign keyboard shortcuts to your MX Master 3 thumbwheel.
- Assign and perform advanced click actions including double click with your mice buttons on Mac.
What’s fixed
- Fixed some crashes.
- Fixed an issue wherein the keyboard was not switching with the mouse when you Flowed from one computer to the other.
- Fixed the issue wherein you could not switch between multiple applications with your buttons on Windows.
- Fixed some translation issues.
===========
Version 0.41
July 1, 2021
This release includes backlighting controls for MX Keys, advanced click actions for buttons on Windows, and various bug fixes.
New features
- Assign and perform advanced click actions including double click with your mice buttons on Windows.
- Assign and trigger Action center on Windows with your mice buttons.
- Enable or disable backlighting and battery-saving mode for your MX Keys from the device settings menu.
- View the backlighting level via an overlay as you adjust it.
- Learn the status of the fn lock via an overlay every time you toggle it using the Fn+Esc shortcut.
What’s fixed
- Fixed some crashes.
- Fixed an issue that was preventing some users from installing the app on Windows.
- Made improvements to fix the issues wherein some users are unable to find and connect their computers via Flow.
- Fixed the issue wherein the app would sometimes show that Flow needs to be set up even though it’s already set up.
- Fixed the issue wherein the Flow setup instructions would sometimes not show correctly.
- Fixed some UI and translation issues.
- Improved the sensitivity of volume up and down actions when assigned to custom gestures.
- Reduced the size of the app icon on macOS.
==================
Version 0.40
May 26, 2021
This is the first public beta release of the software. It includes support for the main features of MX Master 3, MX Anywhere 3, and MX Keys devices.
New devices
- MX Master 3 and MX Master 3 for Mac
- MX Anywhere 3 and MX Anywhere 3 for Mac
- MX Keys and MX Keys for Mac
New features
- View your battery and connectivity status. Be notified when your battery is running low.
- Customize the buttons or keys to perform actions of your choice. You can even customize them per application.
- Work easier and faster with predefined mouse settings optimized for your favorite apps — Google Chrome, Microsoft Edge, Safari, Zoom, and Microsoft Teams.
- Customize the pointing and scrolling experience of your mouse.
- Assign mouse gestures to any button from the Buttons menu, hold the button and move the mouse up, down, left, or right to perform different actions that help you navigate your windows, control songs, and more.
- Use and control multiple computers seamlessly with Flow. Switch to another computer by simply moving your cursor to the edge of the screen. Effortlessly transfer text, images, and files between computers — just copy on one and paste to the other.
- View the computers to which your keyboard is connected.
- Get notified when you toggle caps lock, scroll lock, and num lock (only on Windows) on your keyboard.
- Use the app in light or dark themes.
- Share feedback using the feedback button.
==============
About Options+
What’s different about Options+?
Options+ will have many of the same features as Options, but with an updated interface designed to offer an easier and better experience for all. Over time, Options+ will also get new features that were previously not possible in Options.
Why is it called Options+ and do I have to pay for it?
The “+” is for better design and user experience, with more features available over time. The app is free to use.
Does Options+ replace Options?
Once Options+ is officially released, it will replace Options for the products currently supported in Options. We will bring those products to Options+ over time, as well as future products on our roadmap. This allows us to offer the best experience for your products.
Does Options+ support my products?
You can find a list here of supported devices. We plan to bring additional devices to Options+, so please continue to check back for updates.
What’s next for Options+?
We’re working on bringing more products from Options to Options+. If you have a device that is not yet supported, we’re sincerely sorry about the wait. We’ll continue adding more products during the next few months. We will also continue to add features this year and in the future to provide the best possible experience for our Logitech community.
How do I request a new feature or report an issue with Options+?
We encourage and welcome input from the community in order to help us create
the best experience for all. Please report issues using the support
button and request new features using the feedback button in the app
settings page.
If you experience any issues with installing or opening the app, please reach
out to our Customer Support team
here.
Backup device settings to the cloud in Logitech Options+
INTRODUCTION
This feature on Logi Options+ allows you to backup the customization of your
Options+ supported device automatically to the cloud after creating an
account. If you are planning to use your device on a new computer or wish to
go back to your old settings on the same computer, log into your Options+
account on that computer and fetch the settings you want from a backup to set
up your device and get going.
HOW IT WORKS
When you are logged into Logi Options+ with a verified account, your device
settings are automatically backed up to the cloud by default. You can manage
the settings and the backups from the Backups tab under More settings of your
device (as shown):
Manage settings and backups by clicking on More > Backups:
– AUTOMATIC BACKUP OF SETTINGS — if the Automatically create backups
of settings for all devices checkbox is enabled, any settings you have or
modify for all of your devices on that computer are backed up to the cloud
automatically. The checkbox is enabled by default. You can disable it if you
don’t want the settings of your devices to be backed up automatically.
– CREATE A BACKUP NOW — this button allows you to backup your current
device settings now, if you need to fetch them later.
– RESTORE SETTINGS FROM BACKUP — this button lets you view and restore
all the available backups you have for that device that are compatible with
that computer, as shown above.
The settings for a device are backed up for every computer that you have your device connected to and have Logi Options+ that you are logged into. Every time you make some modifications to your device settings, they get backed up with that computer name. The backups can be differentiated based on the following:
– Name of the computer. (Ex. John’s Work Laptop)
– Make and/or model of the computer. (Ex. Dell Inc., Macbook Pro (13-inch) and
so on)
– The time when the backup was made
The desired settings can then be selected and restored accordingly.
WHAT SETTINGS GET BACKED UP
– Configuration of all the buttons of your mouse
– Configuration of all the keys of your keyboard
– Point & Scroll settings of your mouse
– Any application-specific settings of your device
WHAT SETTINGS ARE NOT BACKED UP
– Flow settings
– Options+ app settings
Connecting your device
Why is my device not detected in Options+?
Please check [here](https://www.logitech.com/software/logi-options-plus.html
supported-mice) to see if your device is supported in Options+. If it is
supported and still doesn’t show up, you can report the issue using the support button in the app settings
How do I connect my device to my computer?
You can connect your device using either Bluetooth or our USB receiver.
Preparing your device to pair
Most Logitech products are equipped with a Connect button. Usually, the
pairing sequence is started by holding down the Connect button until the LED
starts blinking rapidly. This indicates that the device is ready for pairing.
NOTE: If you’re having trouble starting the pairing process, please refer to
the user documentation that came with your device, or visit the support page
for your product at support.logitech.com.
Pairing using Bluetooth
Windows
1. Select the Windows icon, then select Settings.
2. Select Devices , then Bluetooth in the left pane.
3. In the list of Bluetooth devices, select the Logitech device you want to
connect to and select Pair.
4. Follow the on-screen instructions to finish pairing.
NOTE: It may take up to five minutes for Windows to download and enable all
drivers, depending on your computer’s specifications and your internet speed.
If you have not been able to connect your device, repeat the pairing steps and
wait a while before you test the connection.
macOS
1. Open System Preferences and click Bluetooth.
2. Select the Logitech device you want to connect to from the Devices
list and click Pair.
3. Follow the on-screen instructions to finish pairing.
Pairing using the USB receiver
1. Plug the USB receiver into a USB port on your computer.
2, Open the Logi Options software, click Add device , and follow the
instructions to connect the device. If you don’t have Logi Options software,
you can download it here.
Upon pairing, the LED light on your device stops blinking and glows steadily for five seconds. The light then turns off to save energy.
Resolve Bluetooth wireless issues on Windows 11
These troubleshooting steps go from easy to more advanced.
Please follow the steps in order and check if the device works after each
step.
Make sure you have the latest version of Windows
Microsoft is regularly improving the way Windows handles Bluetooth devices.
Check to make sure you have installed the latest updates.
– Click Start , then go to Settings > Windows Update , and
select Check for updates. See Microsoft for more details on how to update
Windows. If prompted, you should also include the optional updates related to
Bluetooth, WiFi, or radio.
Make sure you have the latest Bluetooth drivers
Computer manufacturers are regularly improving the way they handle Bluetooth
devices. Make sure you install the latest Bluetooth drivers from your computer
manufacturer:
Lenovo computers
1. Click Start , and then go to Lenovo Vantage (formerly Lenovo
Companion), and select System Update. Then select Check for Updates.
2. If there is an update available, click Install selected. Optional
updates are not required but are recommended. Click
here for more
details on how to update your Lenovo computer.
HP computers
1. Click Start > All apps and then go to HP Support Assistant or
search for support assistant. If it is not installed you can install it from
the HP site
here.
2. In the Devices window, select your HP computer and click on
Updates. Optional updates are not required but are recommended. Click
here for more details on
how to update your HP computer.
Dell computers
1. Click Start , and then go to Dell Command | Update and select
Check. You can also go to the Dell support page
here and scan your system for new updates.
2. If there is an update available, select Install. Optional updates are
not required but are recommended.
Other computers
Check the product support page of your computer manufacturer’s website to see
how to update your system.
Make sure Bluetooth is turned ON on your computer
Click Start , then select Settings > Bluetooth & devices. Make
sure Bluetooth is turned ON. If you’re using a laptop with a Bluetooth
switch, make sure the switch is turned on.
Restart Bluetooth on your computer
1. Navigate to the Bluetooth settings pane:
Click Start > Settings > Bluetooth & devices.
2. Click on the Bluetooth switch to turn Bluetooth Off.
3. Wait a few seconds and then click on the Bluetooth switch to turn Bluetooth On.
4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps.
Remove your Logitech device from the list of devices and try to pair
again
1. Navigate to the Bluetooth Settings pane:
Click Start > Settings > Bluetooth & devices.
2. Locate your device, click on the menu icon in the right corner,
and then select Remove device.
3. In the next prompt, click on Yes.
4. Re-pair your device by following the procedure described here.
Run the Windows Bluetooth troubleshooter
Click Start , then select Settings > Troubleshoot > Other
troubleshooters. Under Other , find Bluetooth , click on Run
and follow the onscreen instructions.
Advanced: Try to change Bluetooth parameters
1. In Device Manager, change the Bluetooth wireless adapter power settings:In
the search box on the taskbar, type Device Manager, then select from the menu.
2. In Device Manager, expand Bluetooth , right-click on the Bluetooth
wireless adapter (ex. “Dell Wireless XYZ adapter”, or “Intel(R) Wireless
Bluetooth”), and then click Properties.
3. In the Properties window, click the Power Management tab and uncheck
Allow the computer to turn off this device to save power.
4. Click OK.
5. Restart your computer to apply the change.
Resolve Bluetooth wireless issues on macOS 12
Important: These troubleshooting steps go from easy to more advanced. Please follow the steps in order and check if the device works after each step.
Make sure you have the latest version of macOS
Apple is regularly improving the way macOS handles Bluetooth devices. For
instructions on how to update macOS, click here.
Make sure you have the right Bluetooth parameters
1. Navigate to the Bluetooth preference pane in System Preferences :
Go to Apple Menu > System Preferences > Bluetooth
2. Make sure that Bluetooth is turned On.
3. In the bottom-right corner of the Bluetooth Preference window, click Advanced. (If you are on an Apple Silicon Mac, please skip this and the next step as the Advanced options are no longer available.)
4. Make sure both options are checked:
– Open Bluetooth Setup Assistant at startup if no keyboard is detected
– Open Bluetooth Setup Assistant at startup if no mouse or trackpad is
detected
NOTE: These options ensure that Bluetooth Setup Assistant will launch if a
Bluetooth keyboard, mouse, or trackpad is not detected as connected to your
Mac.
5. Click OK.
Restart the Bluetooth connection on your Mac
Navigate to the Bluetooth preference pane in System Preferences:
1. Go to Apple Menu > System Preferences > Bluetooth
2. Click Turn Bluetooth Off.
3. Wait a few seconds, and then click Turn Bluetooth On.
4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps.
Remove your Logitech device from the list of devices and try to pair
again
1. Navigate to the Bluetooth preference pane in System Preferences:
– Go to Apple Menu > System Preferences > Bluetooth
2. Locate your device in the Devices list, and click on the “ x ” to
remove it.
3. Re-pair your device by following the procedure described here.
Disable the hand-off feature
1. In some cases, disabling the iCloud hand-off functionality can help.
Navigate to the General preference pane in System Preferences:
Go to Apple Menu > System Preferences > General
2. Make sure Allow Handoff between this Mac and your iCloud devices is
not checked.
Logi Options+ permissions on macOS
The Logi Options+ software requires the following user permissions on macOS 10.15 and later due to some Apple policies to enable the device features.
ACCESSIBILITY
Accessibility permission is needed for most of the basic features like
scrolling, back and forward actions, gestures, volume control, zoom, etc.
To provide access,
1. Click Open Accessibility.
2. Click the lock icon at the bottom left corner and enter your password to
unlock.
3. In the right panel, check the box for Logi Options+ to grant
permission.
INPUT MONITORING
Input monitoring permission is needed for all the features enabled by the
software such as scrolling, back and forward, gestures, etc.
To provide access,
1. Click Open Input Monitoring.
2. Click the lock icon at the bottom left corner and enter your password to
unlock.
3. In the right panel, check the box for Logi Options+ and select
Quit & Reopen when prompted to grant permission.
NOTE: If you clicked Later , please uncheck the checkbox for Logi Options+ , check it again and press Quit Now when prompted.
Logi Options+ issues recognizing devices on macOS when Secure Input is enabled
Ideally, Secure Input should only be enabled while the cursor is active in a
sensitive information field, such as when you enter a password, and should be
disabled right after you leave the password field. However, some applications
may leave the Secure Input state enabled.
In that case, you may experience the following issues with your devices
supported by Logi Options+:
– When the device is paired via Bluetooth, it’s either not detected by
Options+ or none of the software-enabled features work (basic device
functionality will continue to work, however).
– When the device is paired via a Unifying receiver, keyboard shortcuts
assigned to your buttons or keys will not work.
If you encounter these issues, check to see which application has Secure Input
enabled on your system by following these steps:
1. Launch Terminal from /Applications/Utilities folder.
2. Type the following command in Terminal and press Enter :
ioreg -l -d 1 -w 0 | grep SecureInput
1. If the command returns back no information, then Secure Input is not
enabled on the system.
2. If the command returns back some information, then look for
“kCGSSessionSecureInputPID”=xxxx. The number xxxx points to the Process ID (
PID ) of the application/process that has Secure Input enabled:
3. Launch Activity Monitor from /Applications/Utilities folder.
4. Search for PID (from step 2) which has secure input enabled to
figure out which application/process has secure input enabled
Once you know which application has Secure Input enabled, close that application to resolve the issues with Logitech Options+.
Sometimes, some applications including Webroot Secure Anywhere and LastPass may always leave secure input enabled. In that case, connect your device via a USB receiver or pause the application that’s causing the issue for your devices to work. Please note that pausing the application could mean you may lose any security and privacy protections the app was providing.
Troubleshooting : Flow
What is Logitech Flow and how do I set it up and troubleshoot it?
Introduction to Flow
Logitech Flow allows you to use and control multiple computers seamlessly.
You can switch to another computer by simply moving your cursor to the edge of the screen. You can also effortlessly transfer text, images, or files between computers — just copy on one and paste to the other.
You can even use Flow between Windows and macOS.
Setting up Flow
Setting up Logitech Flow is quick and easy. To set up Flow:
– Download and Install Logi Options+ — Download and install Logi
Options+ on your computers.
– Pair your mouse to the computers — Logitech Flow uses Logitech Easy-
Switch™ technology to switch between your computers. You need to pair your
mouse via the USB receiver or Bluetooth on different channels (1, 2, and 3) to
your computers. You can find instructions to pair your mouse to a computer
here. You can use two or
three different computers on your Logitech Flow configuration.
– Connect computers to the same network — Make sure all your computers
are connected to the same wireless or wired network. In office environments,
where network ports can be blocked, you might need to talk to your network
administrator in case Logitech Flow cannot establish a connection.
– Set up Logitech Flow — When you set up Logitech Flow, your computer
will find other computers on the network that are paired to the same mouse.
Please wait for the connection process to take place so you can start using
Logitech Flow. If other computers could not be found on your network, you
might need to enable Logitech Flow on your other computer(s) — make sure you
have an active internet connection for the initial connection to be
established.
If you have problems during the setup process, please refer to the troubleshooting section below.
Using Flow
After setting up Logitech Flow, you can automatically switch between computers
just by moving your mouse cursor to the edge of the screen. To change the
behavior of Flow to your specific needs, you can customize it from the Flow
tab in the app.
Enable/Disable Flow
You can enable or disable Flow whenever you like. Your computer arrangement
and preferences won’t be lost. This is ideal if you want to temporarily
disable Logitech Flow.
Manage your computers
You can rearrange your computer setup to match your desktop layout by dragging
and dropping them to the desired position.
Logitech Flow supports two or three computers, depending on how many Easy-
Switch devices your mouse supports. You can add an additional computer by
clicking on the Add Computer button. Make sure to follow the setup process for
each computer before clicking the add computers button.
Click the more options button for each computer to disable or remove it.
Disable — temporarily disables a computer until you re-enable it. This
is ideal if you don’t want to temporarily automatically switch to this
computer.
Remove — permanently removes a computer from Logitech Flow. You won’t be
able to automatically switch to it. Your mouse will still be paired to your
computer, so you can still use your mouse’s Easy-Switch™ button to switch to
it.
Switch between computers
Move to the edge — switch between computers just by reaching the edge of
the screen.
Hold Ctrl and move to the edge — switch between computers by holding the
Ctrl key on your keyboard and moving to the edge of the screen with your mouse
cursor.
Copy and Paste
With copy and paste enabled, you can copy text, images, and files from one
computer and paste them on another. Just copy the content you want on one
computer, switch to another computer using Logitech Flow, and paste the
content. Transferring content and files depends on your network speed. Large-
sized images or files might take minutes to be transferred.
Note: Certain file types, which can be opened on one system, might not be
supported on another if the application that supports it is not installed.
Note: Dragging files from one computer to drop on another is not supported by
Logitech Flow.
Keyboard Link
With a compatible Logitech keyboard, you can have the best Logitech Flow
experience. If you have a Logitech Flow supported keyboard, you’ll be able to
link it to your mouse so it follows your mouse when you switch to another
computer. Your keyboard will be available in the drop-down list if it’s paired
to your Logitech Flow computers.
Note: Make sure your keyboard is paired and listed as a device. In case it’s
not listed, try switching between computers and re-launching the app.
Logitech Flow supported keyboards: You can find a list of Logitech Flow supported keyboards
Troubleshooting Flow
I get a message saying that Logitech Flow was unable to find or establish a
connection to other computers, what can I do?
Logitech Flow relies on your network for its initial configuration and regular
use. Follow the steps below to start using Logitech Flow:
1. Make sure your mouse shows up on Options+ on all computers.
2. Make sure that your computers are connected to the same network.
3. Make sure that the Options+ communication channel is not blocked by any
firewall or antivirus application.
4. Make sure that you have a working internet connection.
5. Make sure that you have enabled Flow on all computers.
Not e: Logitech Flow uses the network to link multiple (up to three)
computers and allow them to share a mouse and keyboard. To accomplish this,
Flow uses a fixed UDP port (59870) to listen for and discover other computers
that are on the same subnet and can ping each other using UDP broadcasts.
How do I pair my mouse to another computer?
To learn how to pair your mouse to different computers, please visit
Logitech’s support page to find specific
connection information for your device.
I keep switching to the other computer by mistake when I reach the edge
Enable the Hold Ctrl and move to the edge option on Options+. This will
allow you to have more control and switch only when your keyboard Ctrl key is
down and you reach the designated edge.
When my computer goes to sleep or it’s on the login screen, Logitech Flow
does not work. Why does that happen?
Logitech Flow relies on your network connection to automatically find other
computers during setup, switch between computers, and transfer content across
them. Depending on your computer settings, your network connection is disabled
while your computer is asleep and Flow might not be running. To use Flow, make
sure your computer is awake, you’re logged in and the network connection is
established.
I transfer certain files but I’m unable to open them on my other
computer?
Logitech Flow can transfer text, images, and files across computers using the
clipboard. This means you can copy content from one machine, switch to another
computer and paste the file. If you don’t have an application that can open
that file it might not be recognized by your operating system.
I have a keyboard paired to both computers but I don’t see my keyboard as
an option on the drop-down list, what should I do?
If you still continue to have issues, try restarting both computers and
enabling the Keyboard link on Options+.
1. Make sure that you have a Logitech Flow supported keyboard.
2. Make sure that the keyboard shows up in Options+ on all your computers.
Try switching between the computers using the Easy-Switch key and restarting
Options+ to make sure it’s connected. If you still continue to have issues,
try restarting both computers.
Unable to Flow into one of my computers after changing connection type or channel for that computer
If you connect your mouse on a different channel or with a different
connection type to the computer that was previously set up in a Flow network,
you will be unable to flow into that computer. To resolve this issue, please
try the following steps on that computer:
1. Open Options+ app and click on the flow-enabled mouse. Visit the Flow
tab, click on more settings and Reset flow
2. Close the app
3. Remove the flow folder
On Mac
Open Finder and in menu bar items, click on Go -> Go to folder ,
enter ~/Library/Application Support/LogiOptionsPlus and remove flow
folder
On Windows
Open File Explorer and go to
C:UsersusernameAppDataLocalLogiOptionsPlus and remove flow folder
4. Restart the computer
5. Open Options+ app and setup Flow again
Flow screen does not load in Logi Options+. How can I resolve it?
If the Flow screen does not load and is stuck with the loading spinner, please
turn off your mouse and turn it back on to resolve it.
We are working on this issue and will fix it in one of our upcoming updates.
Flow does not work from macOS 12.4 onwards when my devices are connected via Bluetooth
From macOS 12.4 onwards, Options+ needs Bluetooth permission to detect a
Bluetooth device if it’s not actively connected to that computer. If the app
does not have the Bluetooth permission, you will not be able to Flow into that
computer as it cannot detect the device. To resolve this issue, please grant
Bluetooth permission by following the below instructions:
1. Open System Preferences > Security & Privacy > Privacy.
2. Select Bluetooth from the left menu.
3. Click the lock icon at the bottom left corner and enter your password to
unlock.
4. In the right panel, check the box for Logi Options+ and select Quit &
Reopen when prompted to grant permission.
NOTE: If you clicked Later , please uncheck the checkbox for Logi Options+, check it again, and press Quit Now when prompted.
Troubleshooting : macOS
Resolve Bluetooth wireless issues on macOS 12
Important: These troubleshooting steps go from easy to more advanced. Please follow the steps in order and check if the device works after each step.
Make sure you have the latest version of macOS
Apple is regularly improving the way macOS handles Bluetooth devices. For
instructions on how to update macOS, click here.
Make sure you have the right Bluetooth parameters
1. Navigate to the Bluetooth preference pane in System Preferences :
Go to Apple Menu > System Preferences > Bluetooth
2. Make sure that Bluetooth is turned On.
3. In the bottom-right corner of the Bluetooth Preference window, click Advanced. (If you are on an Apple Silicon Mac, please skip this and the next step as the Advanced options are no longer available.)
4. Make sure both options are checked:Open Bluetooth Setup Assistant at
startup if no keyboard is detected
Open Bluetooth Setup Assistant at startup if no mouse or trackpad is detected
NOTE: These options ensure that Bluetooth Setup Assistant will launch if a
Bluetooth keyboard, mouse, or trackpad is not detected as connected to your
Mac.
5. Click OK.
Restart the Bluetooth connection on your Mac
1. Navigate to the Bluetooth preference pane in System Preferences:
Go to Apple Menu > System Preferences > Bluetooth
2. Click Turn Bluetooth Off.
3. Wait a few seconds, and then click Turn Bluetooth On.
4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps.
Remove your Logitech device from the list of devices and try to pair
again
1. Navigate to the Bluetooth preference pane in System Preferences:
Go to Apple Menu > System Preferences > Bluetooth
2. Locate your device in the Devices list, and click on the “ x ” to
remove it.
3. Re-pair your device by following the procedure described here.
Disable the hand-off feature
In some cases, disabling the iCloud hand-off functionality can help.
1. Navigate to the General preference pane in System Preferences:
Go to Apple Menu > System Preferences > General
2. Make sure Allow Handoff between this Mac and your iCloud devices is
not checked.
Logi Options+ permissions on macOS
The Logi Options+ software requires the following user permissions on macOS 10.15 and later due to some Apple policies to enable the device features.
ACCESSIBILITY
Accessibility permission is needed for most of the basic features like
scrolling, back and forward actions, gestures, volume control, zoom, etc.
To provide access:
1. Click Open Accessibility.
2. Click the lock icon at the bottom left corner and enter your password to
unlock.
3. In the right panel, check the box for Logi Options+ to grant
permission.
INPUT MONITORING
Input monitoring permission is needed for all the features enabled by the
software such as scrolling, back and forward, gestures, etc.
To provide access:
1. Click Open Input Monitoring.
2. Click the lock icon at the bottom left corner and enter your password to
unlock.
3. In the right panel, check the box for Logi Options+ and select
Quit & Reopen when prompted to grant permission.
NOTE: If you clicked Later , please uncheck the checkbox for Logi Options+ , check it again and press Quit Now when prompted.
Logi Options+ issues recognizing devices on macOS when Secure Input is enabled
Ideally, Secure Input should only be enabled while the cursor is active in a
sensitive information field, such as when you enter a password, and should be
disabled right after you leave the password field. However, some applications
may leave the Secure Input state enabled. In that case, you may experience the
following issues with your devices supported by Logi Options+:
1. When the device is paired via Bluetooth, it’s either not detected by
Options+ or none of the software-enabled features work (basic device
functionality will continue to work, however).
2. When the device is paired via a Unifying receiver, keyboard shortcuts
assigned to your buttons or keys will not work.
1. If you encounter these issues, check to see which application has Secure
Input enabled on your system by following these steps:
2. Launch Terminal from /Applications/Utilities folder.
Type the following command in Terminal and press Enter :
ioreg -l -d 1 -w 0 | grep SecureInput
1. If the command returns back no information, then Secure Input is not
enabled on the system.
2. If the command returns back some information, then look for
“kCGSSessionSecureInputPID”=xxxx. The number xxxx points to the Process ID (
PID ) of the application/process that has Secure Input enabled:
3. Launch Activity Monitor from /Applications/Utilities folder.
4. Search for PID (from step 2) which has secure input enabled to
figure out which application/process has secure input enabled
Once you know which application has Secure Input enabled, close that application to resolve the issues with Logitech Options+.
Sometimes, some applications including Webroot Secure Anywhere and LastPass may always leave secure input enabled. In that case, connect your device via a USB receiver or pause the application that’s causing the issue for your devices to work. Please note that pausing the application could mean you may lose any security and privacy protections the app was providing.
Does Options+ have native support for Apple silicon (M1) computers?
Yes, Options+ has native support for Apple silicon computers starting with version 0.90.
Please note that the Logi Bolt app to pair your device to your computer doesn’t have native support for Apple silicon. You can still install and use it via the Rosetta emulator that macOS prompts you to install when you launch the Logi Bolt installer.
The Logi Bolt app features will be added to Options+ in March 2022 after which, you will no longer need the Logi Bolt app.
Check for firmware updates button does not do anything on my M1 Mac computer without Rosetta installed
We have an issue wherein the Check for firmware update button in the device settings does not open the firmware update tool on M1 Mac computers if Rosetta is not installed. The firmware update tool requires Rosetta to run on M1 Mac computers. While we address this issue, you can open the firmware update tool from /Library/ApplicationSupport/Logitech.localized/LogiOptionsPlus to check for and install firmware updates. When you open the tool, you’ll be prompted to install Rosetta. Please click install to open the tool.
We will be integrating the firmware update tool into Options+ in the future at which point, Rosetta will not be needed for installing firmware updates.
Why is Options+ showing up under Location Services on my Mac?
Options+ does not need and does not use your location. It is getting added to your location services on macOS due to an issue with a framework we use in the app. The entry for Options+ is unchecked by default and you can leave it unchecked, thereby not sharing your location. Meanwhile, we are working on getting the issue fixed.
Is Options+ compatible with macOS Universal Control? Why does my customization not work when I switch to a computer via Universal Control?
Yes, Options+ is compatible with macOS Universal Control. But there are a few
limitations as described below:
1. When Universal Control is used to switch from Computer A to Computer B,
your Logitech devices are not physically connected to Computer B. So, any
configuration you have for your device via Options+ will not work in Computer
B. Your device will work as it would if Options+ were not installed. For your
device configuration in computer B to work, you will need to connect to
computer B directly or using our Flow feature.
2. If the Flow feature is set up between the two computers and Universal
Control is enabled, Universal control takes precedence and Flow doesn’t work.
To use Flow, please disable Universal Control.
Unable to remove inactive Bluetooth device from the app on macOS 12
On some macOS 12 computers, inactive devices connected via Bluetooth still remain on the app UI even after they are removed from the Bluetooth menu. If you experience this issue, restart your computer to remove the device from the app UI.
Flow does not work from macOS 12.4 onwards when my devices are connected via Bluetooth
From macOS 12.4 onwards, Options+ needs Bluetooth permission to detect a
Bluetooth device if it’s not actively connected to that computer. If the app
does not have the Bluetooth permission, you will not be able to Flow into that
computer as it cannot detect the device. To resolve this issue, please grant
Bluetooth permission by following the below instructions:
1. Open System Preferences > Security & Privacy > Privacy.
2. Select Bluetooth from the left menu.
3. Click the lock icon at the bottom left corner and enter your password to
unlock.
4. In the right panel, check the box for Logi Options+ and select Quit &
Reopen when prompted to grant permission.
NOTE: If you clicked Later , please uncheck the checkbox for Logi Options+, check it again, and press Quit Now when prompted.
Troubleshooting : Windows
Resolve Bluetooth wireless issues on Windows 11
These troubleshooting steps go from easy to more advanced.
Please follow the steps in order and check if the device works after each
step.
Make sure you have the latest version of Windows
Microsoft is regularly improving the way Windows handles Bluetooth devices.
Check to make sure you have installed the latest updates.
– Click Start , then go to Settings > Windows Update , and select Check for updates. See Microsoft for more details on how to update Windows. If prompted, you should also include the optional updates related to Bluetooth, WiFi, or radio.
Make sure you have the latest Bluetooth drivers
Computer manufacturers are regularly improving the way they handle Bluetooth
devices. Make sure you install the latest Bluetooth drivers from your computer
manufacturer:
Lenovo computers
1. Click Start , and then go to Lenovo Vantage (formerly Lenovo
Companion), and select System Update. Then select Check for Updates.
2. If there is an update available, click Install selected. Optional
updates are not required but are recommended. Click
here for more
details on how to update your Lenovo computer.
HP computers
1. Click Start > All apps and then go to HP Support Assistant or
search for support assistant. If it is not installed you can install it from
the HP site
here.
2. In the Devices window, select your HP computer and click on
Updates. Optional updates are not required but are recommended. Click
here for more details on
how to update your HP computer.
Dell computers
1. Click Start , and then go to Dell Command | Update and select
Check. You can also go to the Dell support page
here and scan your system for new updates.
2. If there is an update available, select Install. Optional updates are
not required but are recommended.
Other computers
Check the product support page of your computer manufacturer’s website to see
how to update your system.
Make sure Bluetooth is turned ON on your computer
Click Start , then select Settings > Bluetooth & devices. Make
sure Bluetooth is turned ON. If you’re using a laptop with a Bluetooth
switch, make sure the switch is turned on.
Restart Bluetooth on your computer
1. Navigate to the Bluetooth settings pane:
Click Start > Settings > Bluetooth & devices.
2. Click on the Bluetooth switch to turn Bluetooth Off.
3. Wait a few seconds and then click on the Bluetooth switch to turn Bluetooth On.
4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps.
Remove your Logitech device from the list of devices and try to pair
again
1. Navigate to the Bluetooth Settings pane:
Click Start > Settings > Bluetooth & devices.
2. Locate your device, click on the menu icon in the right corner,
and then select Remove device.
3. In the next prompt, click on Yes.
4. Re-pair your device by following the procedure described here.
Run the Windows Bluetooth troubleshooter
Click Start , then select Settings > Troubleshoot > Other
troubleshooters. Under Other , find Bluetooth , click on Run
and follow the onscreen instructions.
Advanced: Try to change Bluetooth parameters
1. In Device Manager, change the Bluetooth wireless adapter power settings:In
the search box on the taskbar, type Device Manager, then select from the menu.
2. In Device Manager, expand Bluetooth , right-click on the Bluetooth
wireless adapter (ex. “Dell Wireless XYZ adapter”, or “Intel(R) Wireless
Bluetooth”), and then click Properties.
3. In the Properties window, click the Power Management tab and uncheck
Allow the computer to turn off this device to save power.
4. Click OK.
5. Restart your computer to apply the change.
I tried to use the Microsoft Windows dictation feature but my language is not supported. Now my typing is garbled or incorrect.
Microsoft Windows and Apple macOS dictation is at present only available in
select countries and languages.
You can read more about dictation and get updated supported language lists
below:
– Windows
– Mac
If you experience any issues with dictation on Windows with an unsupported language such as your typing is garbled or incorrect, reboot your computer as this should resolve the issue. Alternatively, if your Logitech keyboard has an emoji key, try pressing it, as this could also resolve the issue. If it doesn’t, please reboot your computer.
You can also stop the “Microsoft Text Input Application” in Microsoft Activity Manager.
How to use the dictation action on Logitech mice and keyboards with Options+
You can use the dictation feature to dictate text instead of typing. This
feature is provided by Windows and macOS and is currently only available in
select countries and languages. You will also need a microphone and a reliable
internet connection.
You can read more about dictation and get updated lists of supported languages
below:
Windows
Mac
In some cases, the dictation key will only work when Options+ software is
installed. You can download the software
here.
If you experience any typing issues, please see I tried to use the Microsoft
Windows dictation feature but my language is not supported. Now my typing is
garbled or incorrect for
more help.
Options+ with other apps
Unable to create custom settings for my mouse for Microsoft Excel, Word, PowerPoint, Adobe Photoshop and Adobe Premiere Pro apps on my Windows computer. Plugins fail to install.
If you have any pending Windows OS updates on your computer, you may experience failures with creating custom settings for your mouse for applications that require plugins to be installed. These include Microsoft Excel, Word, PowerPoint, Adobe Photoshop, and Adobe Premiere Pro. To resolve this issue, please install the pending Windows update and try again.
How to remove Logi Options Plus Adobe plugin from Adobe Creative Cloud app after uninstalling Options+
To remove the LogiOptionsPlusAdobe plugin from Adobe Creative Cloud after uninstalling Options+, click on the ‘ … ’ more options, and then select uninstall.
Even though I only created custom settings for Adobe Photoshop and Adobe Premiere Pro for my mouse, the Options+ Plus plugin shows Illustrator and Indesign apps on the Creative Cloud app
The Logi Options Plus Adobe plugin only connects to Adobe Photoshop and Adobe Premiere Pro apps if you added custom settings for those apps for your mouse. The plugin shows the other Adobe apps you have installed on your computer such as Illustrator or Indesign in the Creative Cloud app but it does not connect to those apps.
I created custom mouse settings for Adobe Photoshop and use two versions of Photoshop
If you created custom mouse settings for Adobe Photoshop, used two versions of Photoshop, opened both versions and closed one of them, your custom mouse settings may not work on the other open version. To resolve this issue, please restart the open version of Photoshop.
Unable to create Photoshop-specific settings on other admin accounts on M1 Mac computers
On M1 Mac computers, you can create and use Photoshop-specific settings for your mouse in the same admin account where the Adobe Creative Cloud app was installed. If you switch to a different admin account, you’ll need to re- install the Creative Cloud app in that account to create and use Photoshop- specific settings.
Mouse button actions are performed twice when using Adobe Photoshop via Rosetta on M1 Mac computers
On M1 Mac computers, if you added custom settings for your mouse for Adobe Photoshop and Adobe Premiere Pro, and are running Adobe Photoshop via Rosetta, your button actions may be performed twice. This happens because two Options+ Photoshop plugins get activated and both of them perform the actions. To resolve this issue, please disable one of them from the Adobe Creative Cloud Marketplace. To disable one them, do the following:
1. Open Adobe Creative Cloud.
2. Visit the Stock & Marketplace menu, click on the Plugins menu
and in the left menu, select Manage plugins.
3. Click on ‘ … ’ more options for Logi Options Plus and click
Disable.
NOTE: To see if you’re running Photoshop via Rosetta:
1. Right-click on the application icon in the Applications folder.
2. Select Get info.
3. Check if the Open using Rosetta box is checked.
I removed the custom mouse settings for Adobe Photoshop on my M1 computer but the plugin still remains connected.
Even after you remove custom mouse settings for Adobe Photoshop on your M1 computer, the plugin will remain connected due to a limitation. We are working with Adobe to overcome this issue. Meanwhile, the only way to completely disconnect is to uninstall Options+.
Updates
Delete key on my keyboard does not work when I customize it
If the Delete key stops working after you customize the key, we recommend removing the customization to use the delete functionality
Mouse or keyboard stopped working during firmware update and blinks red and green
If your mouse or keyboard stops working during a firmware update and starts to blink repeatedly red and green, this means the firmware update has failed.
Use the instructions below to get the mouse or keyboard working again. After you download the firmware, select how your device is connected, either using the receiver (Logi Bolt/Unifying) or Bluetooth and then follow the instructions.
1. Download the Firmware Update
Tool specific to your
operating system.
2. If your mouse or keyboard is connected to a Logi Bolt/Unifying
receiver, follow these steps. Otherwise, skip to Step
3.
– Make sure to use the Logi Bolt/Unifying receiver that originally came with
your keyboard/mouse.
– If your keyboard/mouse uses batteries, please take the batteries out and put
them back in or try replacing them.
– Unplug the Logi Bolt/Unifying receiver and reinsert it into the USB port.
– Turn off and on the keyboard/mouse using the power button/slider.
– Press any button on the keyboard/mouse to wake up the device.
Launch the downloaded Firmware Update Tool and follow the on-screen
instructions.
– If your keyboard/mouse still does not work, please reboot your computer and
repeat the steps at least two more times.
3. If your mouse or keyboard is connected using Bluetooth and is
still paired to your Windows or macOS computer: Turn off and on your
computer’s Bluetooth or reboot your computer.
– Turn off and on the keyboard/mouse using the power button/slider.
– Launch the downloaded Firmware Update Tool and follow the on-screen
instructions.
– If your keyboard/mouse still does not work, please reboot your computer and
repeat the steps at least two more times.
Do not remove the device pairing from the System Bluetooth or Logi Bolt
when the device is blinking red and green.
If the issue persists, please contact our customer support team.
DOWNLOAD RESOURCES
SPECIFICATION
Product Specifications | Details |
---|---|
Dimensions | Height: 2.8 in (71 mm) |
Width: 2.7 in (70 mm)
Depth: 4.25 in (108 mm)
Weight: 4.4 oz (125 g)
Technical Specifications| Sensor Technology: Logitech Advanced Optical
Tracking
Dpi range: 400-4000 dpi (Fully adjustable with 100DPI increments)
Nominal value: 1000 DPI
Number of Buttons: 6 (Left/Right-click, Back/Forward, Middle button, Scroll-
wheel with middle click)
Battery type: 1x AA battery (included)
Battery life: up to 24 months
Connection type support: Logi Bolt USB receiver (included), Bluetooth® Low
Energy Technology
Wireless range: 10-m wireless range
Logi Options+ Software support: Supported by Logi Options+ on macOS® 10.15 or
later and Windows® 10, 11 or later
Sustainability| Graphite plastics: 70% post-consumer recycled plastic
Off-white and Rose plastics: 54% post-consumer recycled plastic
Paper Packaging: FSC™-certified and recyclable
Warranty Information| 1-Year Limited Hardware Warranty
Part Number| Rose Lift: 910-006472
Graphite Lift: 910-006466
Graphite Lift Left: 910-006467
Off-white Lift: 910-006469
FAQ’S
How do I pair my LIFT mouse to my device?
Make sure the battery pull tab is removed and your LIFT is turned on. Press the Easy-Switch button and select the channel you want to pair to. (Make sure the LED is blinking fast. If it’s not, press and hold the button for 3 seconds). Open the Bluetooth setting on your computer: On MacOS: Open System preferences > Bluetooth > Add LIFT. On Windows: Select Start > Settings > Devices > Add Bluetooth device > Add LIFT.
How do I connect my mouse using Logi Bolt?
Open battery door and take out Logi Bolt receiver. Plug Logi Bolt receiver into a USB-A port on your computer. Your mouse will now automatically connect with Logi Bolt receiver within 10 seconds of turning it on, provided that you have already paired it with another device at least once before (e.g., your smartphone). You can also manually connect by pressing the Easy-Switch button while holding down both thumb buttons at once for 3 seconds until you see a blinking green light from Logi Bolt receiver (see picture below). This will make your mouse enter pairing mode, so you can then search for it in your computer’s Bluetooth settings as usual.
How do I turn my mouse off?
Hold down both thumb buttons for 3 seconds until you see a blinking red light from Logi Bolt receiver (see picture below). This will make your mouse enter power saving mode, so it will not drain any battery when not in use for a long time. To wake up your mouse again, just press any of its buttons or move its scroll wheel while holding down both thumb buttons simultaneously again for 3 seconds until you see a blinking green light from Logi Bolt receiver again (see picture below). This will make your mouse enter pairing mode again so that you can then search for it in your computer’s Bluetooth settings as usual.
Is Logitech MX vertical mouse worth it?
The Logitech MX Vertical is a decent mouse overall. It has a unique vertical design that aims for a more natural grip than regular mice, but it’s bulkier and isn’t very travel-friendly.
How do I change the battery in my Logitech ergonomic mouse?
Turn the Logitech MX laser mouse over and slide the power switch to the “Off”
position.
Slide the lock tab near the bottom of the mouse to the left to release the
battery cover.
Lift up the battery cover and remove it from the mouse.
Why is my Logitech mouse not working?
The reasons why your wireless mouse might not be working is because it has a low battery, it isn’t connected to the right port, the USB drivers are not properly installed, or the surface on which you are using the mouse is not optimized for the mouse.
What is the battery life of wireless mouse?
Many wireless mice have integrated, rechargeable batteries that can give you anywhere between 2 weeks and 4 months of use on a full charge as well as quick-charge features for hours of use with just a few minutes of charging time.
Where is the reset button on wireless mouse?
Switch on the power switch on the bottom of the mouse by turning your mouse over. Your computer should be turned on as well. For resetting a wireless mouse, the USB receiver is also reset to ensure the proper functionality. The reset button is located on the receiver, which is typically on the underside.
How do I know if my wireless mouse has a low battery?
To examine the battery status in Control Panel, follow these steps:
Click Start, click Run, type main. cpl, and then click OK.
On the Wireless tab, verify the status of the battery. If the status of the
battery is Good, the batteries most likely do not have to be changed.
How do I recharge my mouse battery?
To charge your device’s battery, connect a Lightning to USB cable to its Lightning port, then connect the other end of the cable to your Mac or a USB power adapter. For the fastest battery charging performance, make sure your device is on while charging.
How do I know if my Logitech mouse is charging?
There is an LED on the side of the mouse, next to the Forward/Back buttons, which blinks while it is charging, and changes to solid green when the battery is fully charged.
Why is my wireless mouse not charging?
First, ensure you have turned on the power outlet button and the charging cable isn’t loosely connected. Alternatively, use a different power outlet and see if it works. On the other hand, if you have connected the mouse to your Mac, its USB could be faulty. So, try changing the USB port to charge your mouse.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>