hp MFP M430 LaserJet Enterprise Printer User Guide

June 9, 2024
HP

MFP M430 LaserJet Enterprise Printer

HP LaserJet Enterprise MFP M430, M431
User Guide
www.hp.com/support/ljM430MFP www.hp.com/support/ljM431MFP

HP LaserJet Enterprise MFP M430, M431 User Guide
SUMMARY This guide provides configuration, use, warranty, safety and environmental information.

Legal information
Copyright and License © Copyright 2021 HP Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 2, 2/2021

Trademark Credits Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. macOS is a trademark of Apple Inc., registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries. GoogleTM is a trademark of Google Inc. Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.

Table of contents
1 Printer overview ……………………………………………………………………………………………………………………………………………………………………1
Warning icons……………………………………………………………………………………………………………………………………………………………………1
Potential shock hazard……………………………………………………………………………………………………………………………………………………..2
Printer views …………………………………………………………………………………………………………………………………………………………………….2 Printer front view………………………………………………………………………………………………………………………………………………………2 Printer back view ………………………………………………………………………………………………………………………………………………………3 Control-panel view ……………………………………………………………………………………………………………………………………………………4
Printer specifications ………………………………………………………………………………………………………………………………………………………..7 Technical specifications …………………………………………………………………………………………………………………………………………….7 Supported operating systems…………………………………………………………………………………………………………………………………..8 Mobile printing solutions……………………………………………………………………………………………………………………………………….. 10 Printer dimensions………………………………………………………………………………………………………………………………………………… 10 Power consumption………………………………………………………………………………………………………………………………………………. 12 Electrical specifications …………………………………………………………………………………………………………………………………………. 13 Acoustic emissions………………………………………………………………………………………………………………………………………………… 13 Operating- environment range ………………………………………………………………………………………………………………………………. 13
Printer hardware setup and software installation …………………………………………………………………………………………………………. 14
2 Paper trays………………………………………………………………………………………………………………………………………………………………………… 15
Load paper to Tray 1 (multipurpose tray) ……………………………………………………………………………………………………………………… 15 Load Paper Tray 1 …………………………………………………………………………………………………………………………………………………. 15 Tray 1 paper orientation ……………………………………………………………………………………………………………………………………….. 18
Load paper to Tray 2……………………………………………………………………………………………………………………………………………………… 19 Load Paper Tray 2 …………………………………………………………………………………………………………………………………………………. 19 Tray 2 paper orientation ……………………………………………………………………………………………………………………………………….. 21 Use alternative letterhead mode …………………………………………………………………………………………………………………………… 22
Load paper to Tray 3 (optional accessory)…………………………………………………………………………………………………………………….. 23 Load paper Tray 3 …………………………………………………………………………………………………………………………………………………. 23 Tray 3 paper orientation ……………………………………………………………………………………………………………………………………….. 25 Use alternative letterhead mode …………………………………………………………………………………………………………………………… 26
Load and print envelopes………………………………………………………………………………………………………………………………………………. 26 Print envelopes……………………………………………………………………………………………………………………………………………………… 27 Envelope orientation……………………………………………………………………………………………………………………………………………… 27
Load and print labels …………………………………………………………………………………………………………………………………………………….. 28 Manually feed labels ……………………………………………………………………………………………………………………………………………… 28 Label orientation …………………………………………………………………………………………………………………………………………………… 28
3 Supplies, accessories, and parts………………………………………………………………………………………………………………………………………… 30
Order supplies, accessories, and parts ………………………………………………………………………………………………………………………….. 30 Ordering ………………………………………………………………………………………………………………………………………………………………… 30 Supplies and accessories ………………………………………………………………………………………………………………………………………. 30
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Customer self-repair parts…………………………………………………………………………………………………………………………………….. 32
Configure the HP toner-cartridge-protection supply settings ……………………………………………………………………………………….. 32 Introduction…………………………………………………………………………………………………………………………………………………………… 33 Enable or disable the Cartridge Policy feature ………………………………………………………………………………………………………. 33 Enable or disable the Cartridge Protection feature ……………………………………………………………………………………………….. 35
Replace the toner cartridge …………………………………………………………………………………………………………………………………………… 37 Toner cartridge information…………………………………………………………………………………………………………………………………… 37 Remove and replace the cartridge ………………………………………………………………………………………………………………………… 39
4 Print…………………………………………………………………………………………………………………………………………………………………………………… 43
Print tasks (Windows)……………………………………………………………………………………………………………………………………………………. 43 How to print (Windows)…………………………………………………………………………………………………………………………………………. 43 Automatically print on both sides (Windows) ………………………………………………………………………………………………………… 44 Manually print on both sides (Windows) ……………………………………………………………………………………………………………….. 44 Print multiple pages per sheet (Windows) …………………………………………………………………………………………………………….. 45 Select the paper type (Windows)…………………………………………………………………………………………………………………………… 45 Additional print tasks…………………………………………………………………………………………………………………………………………….. 46
Print tasks (macOS)……………………………………………………………………………………………………………………………………………………….. 46 How to print (macOS)…………………………………………………………………………………………………………………………………………….. 46 Automatically print on both sides (macOS)……………………………………………………………………………………………………………. 47 Manually print on both sides (macOS) …………………………………………………………………………………………………………………… 47 Print multiple pages per sheet (macOS)………………………………………………………………………………………………………………… 48 Select the paper type (macOS)………………………………………………………………………………………………………………………………. 48 Additional print tasks…………………………………………………………………………………………………………………………………………….. 48
Store print jobs on the printer to print later or print privately ……………………………………………………………………………………….. 49 Introduction…………………………………………………………………………………………………………………………………………………………… 49 Create a stored job (Windows) ………………………………………………………………………………………………………………………………. 49 Create a stored job (macOS) ………………………………………………………………………………………………………………………………….. 50 Print a stored job …………………………………………………………………………………………………………………………………………………… 51 Delete a stored job ………………………………………………………………………………………………………………………………………………… 51 Information sent to printer for Job Accounting purposes………………………………………………………………………………………. 52
Mobile printing ………………………………………………………………………………………………………………………………………………………………. 52 Introduction…………………………………………………………………………………………………………………………………………………………… 52 Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ……………………………………………………………………………………………………… 52 HP ePrint via email ………………………………………………………………………………………………………………………………………………… 53 AirPrint ………………………………………………………………………………………………………………………………………………………………….. 54 Android embedded printing…………………………………………………………………………………………………………………………………… 54
Print from a USB flash drive ………………………………………………………………………………………………………………………………………….. 54 Enable the USB port for printing……………………………………………………………………………………………………………………………. 55 Print USB documents…………………………………………………………………………………………………………………………………………….. 55
Print using high-speed USB 2.0 port (wired) …………………………………………………………………………………………………………………. 56 Method one: Enable the high- speed USB 2.0 port from the printer control panel menus …………………………………….. 56 Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only) …………………………………………………………………………………………………………………………………………………. 56
5 Copy ………………………………………………………………………………………………………………………………………………………………………………….. 58
Make a copy…………………………………………………………………………………………………………………………………………………………………… 58
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Copy on both sides (duplex) ………………………………………………………………………………………………………………………………………….. 60
Additional copy tasks…………………………………………………………………………………………………………………………………………………….. 61
6 Scan…………………………………………………………………………………………………………………………………………………………………………………… 63
Set up Scan to Email ……………………………………………………………………………………………………………………………………………………… 63 Introduction…………………………………………………………………………………………………………………………………………………………… 63 Before you begin …………………………………………………………………………………………………………………………………………………… 63 Step one: Access the HP Embedded Web Server (EWS)…………………………………………………………………………………………. 64 Step two: Configure the Network Identification settings ……………………………………………………………………………………….. 64 Step three: Configure the Send to Email feature……………………………………………………………………………………………………. 65 Step four: Configure the Quick Sets (optional)……………………………………………………………………………………………………….. 74 Step five: Set up Send to Email to use Office 365 Outlook (optional)…………………………………………………………………….. 74
Set up Scan to Network Folder ……………………………………………………………………………………………………………………………………… 77 Introduction…………………………………………………………………………………………………………………………………………………………… 77 Before you begin …………………………………………………………………………………………………………………………………………………… 77 Step one: Access the HP Embedded Web Server (EWS)…………………………………………………………………………………………. 77 Step two: Set up Scan to Network Folder………………………………………………………………………………………………………………. 78
Set up Scan to SharePoint …………………………………………………………………………………………………………………………………………….. 87 Introduction…………………………………………………………………………………………………………………………………………………………… 87 Before you begin …………………………………………………………………………………………………………………………………………………… 87 Step one: Access the HP Embedded Web Server (EWS)…………………………………………………………………………………………. 87 Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set………………………………………………….. 88 Scan a file directly to a SharePoint site ………………………………………………………………………………………………………………….. 89 Quick Set scan settings and options for Scan to SharePoint …………………………………………………………………………………. 91
Set up Scan to USB Drive ………………………………………………………………………………………………………………………………………………. 92 Introduction…………………………………………………………………………………………………………………………………………………………… 92 Step one: Access the HP Embedded Web Server (EWS)…………………………………………………………………………………………. 92 Step two: Enable Scan to USB Drive ………………………………………………………………………………………………………………………. 93 Step three: Configure the Quick Sets (optional)……………………………………………………………………………………………………… 93 Default scan settings for Scan to USB Drive setup ………………………………………………………………………………………………… 94 Default file settings for Save to USB setup ……………………………………………………………………………………………………………. 95
Scan to email…………………………………………………………………………………………………………………………………………………………………. 96 Introduction…………………………………………………………………………………………………………………………………………………………… 96 Scan to email…………………………………………………………………………………………………………………………………………………………. 96
Scan to job storage ……………………………………………………………………………………………………………………………………………………….. 98 Introduction…………………………………………………………………………………………………………………………………………………………… 98 Scan to job storage on the printer …………………………………………………………………………………………………………………………. 99 Print from job storage on the printer ……………………………………………………………………………………………………………………100
Scan to network folder …………………………………………………………………………………………………………………………………………………101 Introduction …………………………………………………………………………………………………………………………………………………………. 101 Scan to network folder …………………………………………………………………………………………………………………………………………101
Scan to SharePoint……………………………………………………………………………………………………………………………………………………….103 Introduction …………………………………………………………………………………………………………………………………………………………. 103 Scan to SharePoint……………………………………………………………………………………………………………………………………………….103
Scan to USB drive …………………………………………………………………………………………………………………………………………………………105 Introduction …………………………………………………………………………………………………………………………………………………………. 105
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Scan to USB drive …………………………………………………………………………………………………………………………………………………105
Use HP JetAdvantage business solutions …………………………………………………………………………………………………………………….107
Additional scan tasks……………………………………………………………………………………………………………………………………………………108
7 Fax ……………………………………………………………………………………………………………………………………………………………………………………109
Set up fax……………………………………………………………………………………………………………………………………………………………………..109 Introduction …………………………………………………………………………………………………………………………………………………………. 109 Set up fax by using the printer control panel………………………………………………………………………………………………………..109
Change fax configurations ……………………………………………………………………………………………………………………………………………110 Fax dialing settings ………………………………………………………………………………………………………………………………………………110 General fax send settings …………………………………………………………………………………………………………………………………….111 Fax receive settings………………………………………………………………………………………………………………………………………………112
Send a fax…………………………………………………………………………………………………………………………………………………………………….113
Create a fax printing schedule………………………………………………………………………………………………………………………………………115
Block incoming faxes ……………………………………………………………………………………………………………………………………………………116 Create a list of blocked fax numbers…………………………………………………………………………………………………………………….116 Delete numbers from the list of blocked fax numbers …………………………………………………………………………………………116
Additional fax tasks………………………………………………………………………………………………………………………………………………………116
8 Manage the printer …………………………………………………………………………………………………………………………………………………………..118
Advanced configuration with the HP Embedded Web Server (EWS)……………………………………………………………………………..118 Introduction …………………………………………………………………………………………………………………………………………………………. 118 How to access the HP Embedded Web Server (EWS) ……………………………………………………………………………………………119 HP Embedded Web Server features……………………………………………………………………………………………………………………..119
Configure IP network settings………………………………………………………………………………………………………………………………………128 Printer sharing disclaimer …………………………………………………………………………………………………………………………………….128 View or change network settings …………………………………………………………………………………………………………………………128 Rename the printer on a network ………………………………………………………………………………………………………………………..128 Manually configure IPv4 TCP/IP parameters from the control panel…………………………………………………………………….129 Manually configure IPv6 TCP/IP parameters from the control panel…………………………………………………………………….129 Link speed and duplex settings ……………………………………………………………………………………………………………………………130
Printer security features ………………………………………………………………………………………………………………………………………………131 Introduction …………………………………………………………………………………………………………………………………………………………. 131 Security statements……………………………………………………………………………………………………………………………………………..131 Assign an administrator password ……………………………………………………………………………………………………………………….131 IP Security…………………………………………………………………………………………………………………………………………………………….132 Encryption support: HP High Performance Secure Hard Disks ……………………………………………………………………………..132 Lock the formatter ……………………………………………………………………………………………………………………………………………….132
Energy-conservation settings………………………………………………………………………………………………………………………………………132 Print with EconoMode…………………………………………………………………………………………………………………………………………..132 Set the sleep timer and configure the printer to use 1 watt or less of power……………………………………………………….133 Set the sleep schedule …………………………………………………………………………………………………………………………………………134
HP Web Jetadmin …………………………………………………………………………………………………………………………………………………………134
Software and firmware updates …………………………………………………………………………………………………………………………………..134
9 Solve problems…………………………………………………………………………………………………………………………………………………………………135
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Control panel help system……………………………………………………………………………………………………………………………………………135
Reset factory settings ………………………………………………………………………………………………………………………………………………….136 Introduction …………………………………………………………………………………………………………………………………………………………. 136 Method one: Reset factory settings from the printer control panel ……………………………………………………………………..136 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)……..136
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS …………………………136 Change the “Very Low” settings……………………………………………………………………………………………………………………………137 Order supplies………………………………………………………………………………………………………………………………………………………138
Printer does not pick up paper or misfeeds………………………………………………………………………………………………………………….138 Introduction …………………………………………………………………………………………………………………………………………………………. 138 The printer does not pick up paper ………………………………………………………………………………………………………………………138 The printer picks up multiple sheets of paper ………………………………………………………………………………………………………141 The document feeder jams, skews, or picks up multiple sheets of paper…………………………………………………………….144
Clear paper jams…………………………………………………………………………………………………………………………………………………………..145 Paper jam locations ……………………………………………………………………………………………………………………………………………..145 Auto- navigation for clearing paper jams………………………………………………………………………………………………………………146 Experiencing frequent or recurring paper jams?…………………………………………………………………………………………………..146 31.13 jam error in the document feeder………………………………………………………………………………………………………………146 13.B2.D1 jam error in tray 1 …………………………………………………………………………………………………………………………………150 13.B2.D2 jam error in tray 2 …………………………………………………………………………………………………………………………………155 13.B2.D3 jam error in tray 3 …………………………………………………………………………………………………………………………………162 13.B2.A jam error in the top cover………………………………………………………………………………………………………………………..167 13.B9 jam error in the fuser area …………………………………………………………………………………………………………………………171 13.D1, 13.D3 jam error in the duplexer ………………………………………………………………………………………………………………..174 13.E1 jam error in the output bin …………………………………………………………………………………………………………………………177
Resolving mono print quality problems ……………………………………………………………………………………………………………………….181 Introduction …………………………………………………………………………………………………………………………………………………………. 181 Troubleshoot print quality ……………………………………………………………………………………………………………………………………182
Improve copy image quality …………………………………………………………………………………………………………………………………………194 Check the scanner glass for dirt and smudges …………………………………………………………………………………………………….194 Calibrate the scanner……………………………………………………………………………………………………………………………………………196 Check the paper settings ……………………………………………………………………………………………………………………………………..196 Check the image- adjustment settings …………………………………………………………………………………………………………………196 Optimize copy quality for text or pictures …………………………………………………………………………………………………………….197 Edge-to-edge copying ………………………………………………………………………………………………………………………………………….197
Improve scan image quality………………………………………………………………………………………………………………………………………….197 Check the scanner glass for dirt and smudges …………………………………………………………………………………………………….198 Check the resolution settings……………………………………………………………………………………………………………………………….199 Check the color settings ……………………………………………………………………………………………………………………………………….200 Check the image-adjustment settings …………………………………………………………………………………………………………………200 Optimize scan quality for text or pictures …………………………………………………………………………………………………………….201 Check the output-quality settings ………………………………………………………………………………………………………………………..201
Improve fax image quality ……………………………………………………………………………………………………………………………………………202 Check the scanner glass for dirt and smudges …………………………………………………………………………………………………….202 Check the send-fax resolution settings………………………………………………………………………………………………………………..204 Check the image- adjustment settings …………………………………………………………………………………………………………………204
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Optimize fax quality for text or pictures ……………………………………………………………………………………………………………….204 Check the error-correction setting ……………………………………………………………………………………………………………………….205 Check the fit-to- page setting ……………………………………………………………………………………………………………………………….205 Send to a different fax machine……………………………………………………………………………………………………………………………205 Check the sender’s fax machine …………………………………………………………………………………………………………………………..205
Solve wired network problems …………………………………………………………………………………………………………………………………….206 Introduction …………………………………………………………………………………………………………………………………………………………. 206 Poor physical connection ……………………………………………………………………………………………………………………………………..206 The computer is unable to communicate with the printer ……………………………………………………………………………………206 The printer is using incorrect link and duplex settings for the network………………………………………………………………..207 New software programs might be causing compatibility problems……………………………………………………………………..207 The computer or workstation might be set up incorrectly ……………………………………………………………………………………207 The printer is disabled, or other network settings are incorrect …………………………………………………………………………..207
Solve wireless network problems…………………………………………………………………………………………………………………………………207 Introduction …………………………………………………………………………………………………………………………………………………………. 207 Wireless connectivity checklist……………………………………………………………………………………………………………………………..207 The printer does not print after the wireless configuration completes…………………………………………………………………208 The printer does not print, and the computer has a third-party firewall installed ………………………………………………..209 The wireless connection does not work after moving the wireless router or printer ……………………………………………209 Cannot connect more computers to the wireless printer ……………………………………………………………………………………..209 The wireless printer loses communication when connected to a VPN………………………………………………………………….209 The network does not appear in the wireless networks list …………………………………………………………………………………209 The wireless network is not functioning……………………………………………………………………………………………………………….210 Reduce interference on a wireless network………………………………………………………………………………………………………….210
Solve fax problems ………………………………………………………………………………………………………………………………………………………210 Checklist for solving fax problems………………………………………………………………………………………………………………………..210 General fax problems …………………………………………………………………………………………………………………………………………..212
Appendix A Service and support ………………………………………………………………………………………………………………………………………….214
HP limited warranty statement…………………………………………………………………………………………………………………………………….214 UK, Ireland, and Malta…………………………………………………………………………………………………………………………………………..215 Austria, Belgium, Germany, and Luxemburg ………………………………………………………………………………………………………..215 Belgium, France, and Luxemburg …………………………………………………………………………………………………………………………216 Italy ………………………………………………………………………………………………………………………………………………………………………217 Spain ……………………………………………………………………………………………………………………………………………………………………. 217 Denmark ………………………………………………………………………………………………………………………………………………………………218 Norway ………………………………………………………………………………………………………………………………………………………………… 218 Sweden ………………………………………………………………………………………………………………………………………………………………..218 Portugal ……………………………………………………………………………………………………………………………………………………………….219 Greece and Cyprus ……………………………………………………………………………………………………………………………………………….219 Hungary ……………………………………………………………………………………………………………………………………………………………….219 Czech Republic……………………………………………………………………………………………………………………………………………………..220 Slovakia ……………………………………………………………………………………………………………………………………………………………….. 220 Poland ………………………………………………………………………………………………………………………………………………………………….220 Bulgaria ………………………………………………………………………………………………………………………………………………………………..221 Romania ………………………………………………………………………………………………………………………………………………………………. 221 Belgium and the Netherlands ………………………………………………………………………………………………………………………………221 Finland…………………………………………………………………………………………………………………………………………………………………. 222
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Slovenia ……………………………………………………………………………………………………………………………………………………………….. 222 Croatia ………………………………………………………………………………………………………………………………………………………………….222 Latvia …………………………………………………………………………………………………………………………………………………………………… 222 Lithuania ………………………………………………………………………………………………………………………………………………………………223 Estonia …………………………………………………………………………………………………………………………………………………………………223 HP’s Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ………………………………………….223 Long life consumable and maintenance kit limited warranty statement ……………………………………………………………………..224 HP policy on non-HP supplies………………………………………………………………………………………………………………………………………224 HP anticounterfeit Web site………………………………………………………………………………………………………………………………………….224 Data stored on the toner cartridge……………………………………………………………………………………………………………………………….225 End User License Agreement ……………………………………………………………………………………………………………………………………….225 Customer self-repair warranty service …………………………………………………………………………………………………………………………229 Customer support ………………………………………………………………………………………………………………………………………………………..229
Appendix B Environmental product stewardship program ………………………………………………………………………………………………….231 Protecting the environment …………………………………………………………………………………………………………………………………………231 Ozone production…………………………………………………………………………………………………………………………………………………………231 Power consumption……………………………………………………………………………………………………………………………………………………..231 Toner consumption ………………………………………………………………………………………………………………………………………………………231 Paper use……………………………………………………………………………………………………………………………………………………………………..232 Plastics …………………………………………………………………………………………………………………………………………………………………………232 HP LaserJet print supplies ……………………………………………………………………………………………………………………………………………232 Paper ……………………………………………………………………………………………………………………………………………………………………………232 Material restrictions ……………………………………………………………………………………………………………………………………………………..232 Battery information ……………………………………………………………………………………………………………………………………………………..232 Disposal of waste equipment by users (EU, UK, and India) …………………………………………………………………………………………..233 Electronic hardware recycling ………………………………………………………………………………………………………………………………………233 Brazil hardware recycling information………………………………………………………………………………………………………………………….233 Chemical substances ……………………………………………………………………………………………………………………………………………………234 Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements ………………………………………………………………………………………………………………………………………………………234 SEPA Ecolabel User Information (China)……………………………………………………………………………………………………………………….234 The regulation of the implementation on China energy label for printer, fax, and copier……………………………………………..234 Restriction on Hazardous Substances statement (India)………………………………………………………………………………………………235 WEEE (Turkey)………………………………………………………………………………………………………………………………………………………………235 Substances Table (China) ……………………………………………………………………………………………………………………………………………..236 Material Safety Data Sheet (MSDS) ………………………………………………………………………………………………………………………………236 EPEAT …………………………………………………………………………………………………………………………………………………………………………..237 Substances Table (Taiwan)……………………………………………………………………………………………………………………………………………237
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For more information …………………………………………………………………………………………………………………………………………………..237 Appendix C Regulatory information …………………………………………………………………………………………………………………………………….239
Regulatory statements ………………………………………………………………………………………………………………………………………………..239 Regulatory model identification numbers…………………………………………………………………………………………………………….239 European Union & United Kingdom Regulatory Notice…………………………………………………………………………………………239 FCC regulations …………………………………………………………………………………………………………………………………………………….240 Canada – Industry Canada ICES-003 Compliance Statement ……………………………………………………………………………….240 VCCI statement (Japan)…………………………………………………………………………………………………………………………………………240 EMC statement (Korea)…………………………………………………………………………………………………………………………………………240 EMC statement (China) …………………………………………………………………………………………………………………………………………240 Power cord instructions………………………………………………………………………………………………………………………………………..240 Power cord statement (Japan) ……………………………………………………………………………………………………………………………..241 Laser safety………………………………………………………………………………………………………………………………………………………….241 Laser statement for Finland …………………………………………………………………………………………………………………………………241 Nordic Statements (Denmark, Finland, Norway, Sweden)…………………………………………………………………………………….242 GS statement (Germany)………………………………………………………………………………………………………………………………………242 Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)…………………………………………………………..243 EMI statement (Taiwan)………………………………………………………………………………………………………………………………………..243 Product stability……………………………………………………………………………………………………………………………………………………244
Telecom (fax) statements …………………………………………………………………………………………………………………………………………….244 Fax Cord Statement ……………………………………………………………………………………………………………………………………………..244 EU and UK Statement for Telecom Operation……………………………………………………………………………………………………….244 Brazil (Portugueses) …………………………………………………………………………………………………………………………………………….244 New Zealand Telecom Statements……………………………………………………………………………………………………………………….244 Additional FCC statement for telecom products (US) ……………………………………………………………………………………………244 Telephone Consumer Protection Act (US) …………………………………………………………………………………………………………….245 Industry Canada CS-03 requirements ………………………………………………………………………………………………………………….245 Japan Telecom Mark……………………………………………………………………………………………………………………………………………..246 Belarus …………………………………………………………………………………………………………………………………………………………………247
Index ……………………………………………………………………………………………………………………………………………………………………………………. 248
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1 Printer overview
Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP For more information: HP’s all-inclusive help for the printer includes the following information: Install and configure Learn and use Solve problems Download software and firmware updates Join support forums Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon definitions. Caution: Electric shock

Caution: Hot surface

Caution: Keep body parts away from moving parts

Caution: Sharp edge in close proximity

Warning

Printer overview 1

Potential shock hazard
Review this important safety information. Read and understand these safety statements to avoid an electrical shock hazard. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric
shock. Read and understand all instructions in the user guide. Observe all warnings and instructions marked on the product. Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualified electrician. Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord.
Printer views
Identify certain parts of the printer and the control panel.
Printer front view
Identify the parts on the front of the printer.
2 Chapter 1 Printer overview

Figure 1-1 Printer front view
1

11

10

2

9

8 3
7

1
6
2
5 3

4

Number Description

1

Document feeder

2

Scanner

3

Front door release button (access to the toner cartridge)

4

Power on/off button

5

Tray 3 (optional)

6

Tray 2

7

Tray 1

8

Output bin extension

9

Output bin

10

Walk-up USB port (for printing and scanning without a computer)

11

Control panel (tilts up for easier viewing)

Printer back view
Identify the parts on the back of the printer.

Printer back view 3

Figure 1-2 Printer rear view

1

9

2

8

3

7 4
6

5

Number Description

1

USB port (for job storage and private printing)

NOTE: This port might be covered.

2

USB interface port

3

Ethernet port

4

Fax “line in” port (for attaching the fax phone line to the printer)

5

Power connection

6

Tray 3 (optional)

NOTE: Tray 3 extends when legal-size or A4-size paper is loaded.

7

Dust cover for Tray 2

NOTE: Dust cover flips up when legal-size or A4-size paper is loaded.

8

Serial number and printer number label

9

Rear door (provides access for clearing jams)

Control-panel view
Use the touchscreen control panel to obtain printer and job status information, and to configure the printer.
NOTE: Tilt the control panel for easier viewing. NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

4 Chapter 1 Printer overview

Figure 1-3 Printer control panel
12
Reset Sign In

34
i?

Copy

Scan

Print

Number 1 2 3
4

8 765

Item Reset button Sign In or Sign Out button Information button
Help button

Description

Select the Reset button to clear changes, release the printer from a paused state, display hidden errors, and restore the default settings (including the language and keyboard layout).

Select the Sign In button to open the Sign In screen.

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has configured the printer to require permission for access to features.

Select the Information button to access a screen that provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:

Display Language: Change the language setting for the current user session.

Sleep Mode: Place the printer into sleep mode. Wi-Fi Direct: View information for how to connect
directly to the printer using a phone, tablet, or other device with Wi-Fi. (Wireless features available with optional wireless accessories installed.)

Wireless: View or change wireless connection settings. (Wireless features available with optional wireless accessories installed.)

Ethernet: View or change Ethernet connection settings. HP Web Services: View information to connect and print
to the printer using HP Web Services (ePrint).

Select the Help button system.

to open the embedded help

The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.

Control-panel view 5

Number 5 6 7

Item Copy button Number of copies field Applications area

8

Home-screen page indicator

Description Touch the Copy button to start a copy job. Touch the field to adjust the number of copies to be printed. Select any of the icons to open the application. Swipe the screen sideways to access more applications. NOTE: The available applications vary by printer. The administrator can configure which applications appear and the order in which they appear. Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.

Table 1-1 Touchscreen control panel actions

Action

Description

Example

Touch

Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe

Touch the screen and then move your finger horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll

Touch the screen and then move your finger vertically to scroll the screen up and down. When scrolling through menus, briefly touch the screen to stop the scrolling.

Scroll through the Settings app.

6 Chapter 1 Printer overview

Table 1-1 Touchscreen control panel actions (continued)

Action

Description

Example

Printer specifications
Determine the specifications for your printer model.

Technical specifications
Review the technical specifications for the printer.

See http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP for current information.

Product numbers for each model

M430f – #3PZ55A

M431f – #3PZ56A

Table 1-2 Paper handling specifications

Paper handling features

M430f

M431f

Tray 1 (50-sheet capacity)

Tray 2 (250-sheet capacity)

Optional 550-sheet accessory tray

Optional

Optional

Automatic duplex printing

Table 1-3 Connectivity specifications Connectivity features 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 Walk-up USB port HP Jetdirect LAN accessory HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading

M430f
Optional Optional

M431f
Optional Optional

Printer specifications 7

Table 1-4 Print specifications Print features Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size paper Prints 40 ppm on A4 and 42 ppm on letter-size paper with HP High Speed mode Job storage and private printing
Table 1-5 Copy and scan specifications Copy and scan features Copy speed single-sided: 29 cpm A4, 31 cpm Letter Copy speed duplex: 31 cpm A4; 33 cpm Letter Scan speed A4: Up to 29 ppm/46 ipm (Black & White) Scan speed Letter: Up to 31 ppm/49 ipm (Black & White) 50-page document feeder with dual-head scanning for single-pass duplex copying and scanning Scan to E-mail, Scan to USB, and Scan to Network Folder options
Table 1-6 Other specifications Other features 2 GB base memory 16 GB embedded Multi-Media Controller (eMMC) Color touchscreen control panel Fax features HP Trusted Platform Module for encrypting all data that passes through the printer HP Accessibility Kit HP Accessibility Assistant HP USB Universal Card Reader HP LEGIC Card Reader

M430f
M430f
M430f
Optional Optional Optional Optional

M431f
M431f
M431f
Optional Optional Optional Optional

Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system. Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting. UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

8 Chapter 1 Printer overview

The following information applies to the printer-specific Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support website for this printer: http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP to download the print driver or the software installer to install the HP print driver.

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1. Go to 123.hp.com.

2. Follow the steps provided to download the printer software.

Table 1-7 Supported operating systems and print drivers

Operating system

Print driver (for Windows, or the installer on the web for macOS)

Windows 7, 32-bit and 64-bit

The “HP PCL 6” printer-specific print driver is installed for this operating system as part of the software installation.

Windows 8.1, 32-bit and 64-bit

The “HP PCL-6” printer-specific print driver is installed for this operating system as part of the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.

Windows 10, 32-bit and 64-bit

The “HP PCL-6” printer-specific print driver is installed for this operating system as part of the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.

Windows Server 2008 R2, SP 1, 64-bit

The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Windows Server 2012, 64-bit

The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Windows Server 2012 R2, 64-bit

The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Windows Server 2016, 64-bit

The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Windows Server 2019, 64-bit

The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina

Download HP Easy Start from 123.hp.com, and then use it to install the print driver.

NOTE: Supported operating systems can change. NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click Specifications.

Table 1-8 Minimum system requirements

Windows

macOS

Internet connection

Internet connection

Dedicated USB 1.1 or 2.0 connection or a network connection Dedicated USB 1.1 or 2.0 connection or a network connection

Supported operating systems 9

Table 1-8 Minimum system requirements Windows 2 GB of available hard-disk space 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

macOS 1.5 GB of available hard-disk space

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is less than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do not install this service. To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The file name is HPSmartDeviceAgentBase.
Mobile printing solutions
HP offers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.
NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported.
Wi-Fi Direct (with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with
HP Connected) Google Cloud Print AirPrint Android Printing HP Roam
Printer dimensions
Make sure your printer environment is large enough to accommodate the printer.

10 Chapter 1 Printer overview

Figure 1-4 Dimensions for the M430, M431 models
1
1

12

1

2

3

HEWLETT-PACKARD

2

2
3

Table 1-9 Dimensions for the M430, M431 models

Measurement

Printer fully closed

1. Width

420 mm (16.5 in)

2. Height

323 mm (12.7 in)

3. Depth

390 mm (15.3 in)

Weight (with cartridge) 13.01 kg (28.68 lb)

Figure 1-5 Dimensions for the optional 550-sheet tray
1
2

3

3

Printer fully opened 453 mm (17.8 in) 577 mm (22.7 in) 839 mm (33 in) 13.01 kg (28.68 lb)
1
2
3

3

Printer dimensions 11

Table 1-10 Dimensions for the optional 550-sheet tray

Measurement

Tray fully closed

1. Width

381 mm (15 in)

2. Height

131 mm (5.1 in)

3. Depth

357 mm (14 in)

Weight

3.7 kg (8.2 lb)

Tray fully opened 381 mm (15 in) 131 mm (5.1 in) 781 mm (30.8 in) 3.7 kg (8.2 lb)

Figure 1-6 Dimensions for the printer with the optional 550-sheet tray
1

1

2

1

2

3

3

HHEEWWLLEETTTT–PPAACCKKAARRDD

2

2
3
3

Table 1-11 Dimensions for the printer with the optional 550-sheet tray

Measurement

Printer fully closed

1. Width

420 mm (16.5 in)

2. Height

452 mm (17.8 in)

3. Depth

390 mm (15.3 in)

Weight (with cartridge) 16.71 kg (36.83 lb)

Printer fully opened 453 mm (17.8 in) 706 mm (27.8 in) 839 mm (33 in) 16.71 kg (36.83 lb)

Power consumption
Review the power consumption for each printer status or function.

12 Chapter 1 Printer overview

Table 1-12 Power consumption (average, in watts)

Printing

Ready

Sleep

525 W

10.1 W

1.2 W

Auto-Off/Manual-On Manual Off

0.08 W

0.08 W

Electrical specifications
Review the electrical specifications for the printer.

NOTE: Power requirements are based on the country/region where the printer is sold. The values in the following table are subject to change. CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.

Table 1-13 Recommended voltage

Specification

110-volt models

220-volt models

Power requirements (Volts)1

110 to 127 volts (± 10%)

220 to 240 volts (± 10%)

60 Hz (± 3 Hz)

50/60 Hz (± 3 Hz)

1 Power reported is highest value measured for all printer models using standard voltages.

Acoustic emissions
Review the acoustic emissions, including sound power level and sound pressure level.

Table 1-14 Sound power level

Acoustics: Sound power level (pages per minute (ppm))

Declared per ISO 9296

Printing (38 ppm)

LwAD = 6.4 Bels(A)

Scanning

LwAD = 6.0 Bels(A)

Ready

Inaudible

Table 1-15 Sound pressure level Acoustics: Sound pressure level (pages per minute (ppm)) Printing (38 ppm) Scanning Ready

Declared per ISO 9296 LpAm = 54 dB(A) LpAm = 48 dB(A) Inaudible

Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specifications.

Electrical specifications 13

Table 1-16 Operating-environment specifications

Environment

Recommended

Temperature

15° to 27°C (59° to 80.6°F)

Relative humidity

30% to 70% relative humidity (RH)

Storage 10° to 32.5°C (50° to 90.5°F) 10% to 80% RH

Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP for HP’s all-inclusive help for the printer, which includes the following information: Install and configure Learn and use Solve problems Download software and firmware updates Join support forums Find warranty and regulatory information Find instructions about how to use the Microsoft Add Printer tool

14 Chapter 1 Printer overview

2 Paper trays
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. For more information: HP’s all-inclusive help for the printer includes the following information: Install and configure Learn and use Solve problems Download software and firmware updates Join support forums Find warranty and regulatory information Introduction Use caution when loading the paper trays. CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. All trays must be closed while moving the printer. Keep hands out of paper trays or drawers when closing.
Load paper to Tray 1 (multipurpose tray)
Review the following information about loading paper to Tray 1.
Load Paper Tray 1
Follow these steps to load paper in Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
Paper trays 15

1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. For long paper, flip out the tray extension to support the paper.
16 Chapter 2 Paper trays

4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height
indicators. For information about how to orient the paper, see Tray 1 paper orientation on page 18.
Load Paper Tray 1 17

6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch the paper stack but do not bend the paper.

7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray.

Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following table.

Table 2-1 Tray 1 paper orientation

Paper type

Output

Letterhead or preprinted

1-sided printing

How to load paper Face-up Top edge leading into the printer

123

Letterhead or preprinted

2-sided printing

Face-down Top edge leading into the printer

18 Chapter 2 Paper trays

123

Table 2-1 Tray 1 paper orientation (continued)

Paper type

Output

How to load paper

Load paper to Tray 2
Review the following information about loading paper to Tray 2.
Load Paper Tray 2
Follow these steps to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.
1. Open Tray 2.

Load paper to Tray 2 19

2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray. NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2 in)51 mm.
4. Load the paper into the tray. For information about how to orient the paper, see Tray 2 paper orientation on page 21.
20 Chapter 2 Paper trays

5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
6. After making sure that the paper stack is below the tray full indicator, close the tray. NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way.

7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray.

Tray 2 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following table.

Table 2-2 Tray 2 paper orientation

Paper type

Output

How to load paper

Letterhead or preprinted

1-sided printing

Face-down

Top edge toward the front of the tray

Tray 2 paper orientation 21

Table 2-2 Tray 2 paper orientation (continued)

Paper type

Output

How to load paper

Letterhead or preprinted

2-sided printing

1
123

2
Face-up Top edge toward the front of the tray

123

1

2
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting. 1. From the Home screen on the printer control panel, navigate to and open the Settings menu. 2. Open the following menus:
a. Copy/Print or Print b. Manage Trays c. Alternative Letterhead Mode 3. Select On.
22 Chapter 2 Paper trays

Load paper to Tray 3 (optional accessory)
Review the following information about loading paper to Tray 3.
Load paper Tray 3
This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1. 1. Pull the tray out and lift up slightly to remove it completely from the printer.
NOTE: Do not open this tray while it is in use.
1 2
3
2. Adjust the paper-width guides by squeezing the adjustment latch on the left guide and sliding the guides to the size of the paper being used.
8.5 A4 / A5 B5
3
Load paper to Tray 3 (optional accessory) 23

3. Adjust the paper-length guide by squeezing the adjustment latch and sliding the guides to the size of the paper being used.
A4 11 B5
3
4. Load paper into the tray. For information about how to orient the paper, see Tray 3 paper orientation on page 25. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be sure that the top of the stack is below the tray full indicator, as shown in the enlargement in the illustration. NOTE: If the tray is not adjusted correctly, an error message might display during printing or the paper might jam.
3
24 Chapter 2 Paper trays

5. Slide the tray completely into the printer.
1 2

3

6. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray.

Tray 3 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.

Table 2-3 Tray 3 paper orientation

Paper type

Output

How to load paper

Letterhead or preprinted

1-sided printing

Face-down

Top edge at the front of the tray

Letterhead or preprinted

2-sided printing

1 2
123
3
Face-up Top edge at the front of the tray

Tray 3 paper orientation 25

Table 2-3 Tray 3 paper orientation (continued)

Paper type

Output

How to load paper

1

123

2

3
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting. 1. From the Home screen on the printer control panel, navigate to and open the Settings menu. 2. Open the following menus:
a. Copy/Print or Print b. Manage Trays c. Alternative Letterhead Mode 3. Select On.
Load and print envelopes
Review the following information about loading and printing envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. In addition to the instructions provided below, you can view the following video of how to load and print envelopes:
26 Chapter 2 Paper trays

Print envelopes
To print envelopes, follow these steps. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open
the print driver.

NOTE: The name of the button varies for different software programs.

3. Click or tap the Paper/Quality tab. 4. In the Paper size drop-down list, select the correct size for the envelopes. 5. In the Paper type drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the Finishing tab. 8. If the Print on both sides option is selected, clear the option check box. 9. Click the OK button to close the Document Properties dialog box. 10. In the Print dialog box, click the Print button to print the job.

Envelope orientation
When loading envelopes, load them according to the information in the following table.

Table 2-4 Envelope orientation

Tray

How to load

Tray 1

Face-up

Short, postage-end leading into the printer

Print envelopes 27

Load and print labels
To print on sheets of labels, use Tray 1. Tray 2 and the optional 550-sheet trays do not support labels.

Manually feed labels
Use the manual feed mode to print sheets of labels. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.

NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8.1 Start screen app, select Devices, select Print, and then select the printer. NOTE: To access these features from Windows 10, select Print, and then select the printer.

3. Click the Paper/Quality tab. 4. In the Paper size drop-down list, select the correct size for the sheets of labels. 5. In the Paper type drop-down list, select Labels. 6. In the Paper source drop-down list, select Manual feed.

NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured for the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is configured for labels, the printer will print from Tray 2. If Tray 3 is installed and configured for labels, but Tray 2 is not configured for labels, the printer will print from Tray 3.

7. Click the Finishing tab. 8. If the Print on both sides option is selected, clear the option check box. 9. Click the OK button to close the Document Properties dialog box. 10. In the Print dialog box, click the Print button to print the job.

Label orientation
Labels need to be loaded in a specific manner in order to print correctly.

Table 2-5 Label orientation

Tray

How to load

Tray 1

Face-up

Top of the sheet leading into the printer

28 Chapter 2 Paper trays

Table 2-5 Label orientation Tray

How to load

Label orientation 29

3 Supplies, accessories, and parts

Order supplies or accessories, replace the toner cartridges, or remove and replace another part. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. For more information: HP’s all- inclusive help for the printer includes the following information: Install and configure Learn and use Solve problems Download software and firmware updates Join support forums Find warranty and regulatory information
Order supplies, accessories, and parts
Find out how to obtain replacement supplies, accessories, and parts for the printer.

Ordering

Order parts, supplies, or accessories through one of the following channels.

Table 3-1 Ordering options

Ordering option

Ordering information

Order supplies and paper

www.hp.com

Order genuine HP parts or accessories

www.hp.com/buy/parts

Order through service or support providers

Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS)

To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP website, which provides options for purchasing Original HP supplies.

Supplies and accessories
Find information about the supplies and accessories that are available for your printer.

30 Chapter 3 Supplies, accessories, and parts

NOTE: Cartridges are listed based on regional distribution and availability. A cartridge from any country/region (except China and India) will work in this printer.

Table 3-2 Supplies – For distribution in North America and Latin America only

Item

Description

Cartridge number

HP 58A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 58A black toner cartridge

HP 58X High Yield Black Original High-capacity replacement

58X

LaserJet Toner Cartridge

black toner cartridge

Part number CF258A
CF258X

Table 3-3 Supplies – For distribution in Europe, Middle East, Russia, CIS, and Africa only

Item

Description

Cartridge number

HP 59A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 59A black toner cartridge

HP 59X High Yield Black Original High-capacity replacement

59X

LaserJet Toner Cartridge

black toner cartridge

Part number CF259A
CF259X

Table 3-4 Supplies – For distribution in Asia Pacific Countries/Regions (except China and India) only

Item

Description

Cartridge number

Part number

HP 76A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 76A black toner cartridge

CF276A

HP 76X High Yield Black Original High-capacity replacement

76X

LaserJet Toner Cartridge

black toner cartridge

CF276X

Table 3-5 Supplies – For distribution and use in China and India only. Cartridges will not work in other parts of the world.

Item

Description

Cartridge number

Part number

HP 77A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 77A black toner cartridge

CF277A

NOTE: M431 models only.

HP 77X High Yield Black Original High-capacity replacement

77X

LaserJet Toner Cartridge

black toner cartridge

CF277X

NOTE: M431 models only.

Table 3-6 Accessories Item HP LaserJet 550-sheet Paper Tray HP Jetdirect LAN Accessory
HP Jetdirect 3100w BLE/NFC/Wireless Accessory

Description Optional (Tray 3) 550-sheet paper feeder HP Jetdirect accessory for network connectivity HP Jetdirect accessory for Wi-Fi, BLE, NFC, and proximity badge reading

Part number D9P29A 8FP31A
3JN69A

Supplies and accessories 31

Table 3-6 Accessories (continued) Item HP Accessibility Kit
HP Accessibility Assistant
HP USB Universal Card Reader HP LEGIC Card Reader

Description

Part number

Accessibility tools including an accessible keyboard, prop handle, and braille labels

2TD64A

Compact device to add voice command and 2MU47A screen reader functions to the printer

Multiple-protocol proximity card reader

X3D03A

Authentication card reader

4QL32A

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time.

More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.

Table 3-7 Customer self-repair (CSR) parts

Item

Description

Self-replacement options Part number

250-sheet paper input tray

Replacement cassette for Tray 2

Mandatory

RM2-5392-000CN

HP LaserJet 1 x 550 Paper Feeder

550-sheet paper feeder assembly (optional Tray 3)

Mandatory

RM2-5413-000CN

Multipurpose roller

Multipurpose (Tray 1) roller

Mandatory

RL2-0656-000CN

Tray 2 paper pickup roller assembly Tray 2 separation roller assembly

Tray 2 pickup roller Tray 2 separation roller

Mandatory Mandatory

RM2-5452-000CN RM2-5397-000CN

Optional Tray 3 paper pickup roller assembly

Optional Tray 3 pickup roller

Mandatory

RM2-5741-000CN

Optional Tray 3 separation roller assembly

Optional Tray 3 separation roller

Mandatory

RM2-5745-000CN

Configure the HP toner-cartridge-protection supply settings
A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS).
32 Chapter 3 Supplies, accessories, and parts

Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft. In HP Web Jetadmin, the settings are located under the Device Management pane in the following menu chain: Config > Supplies > Cartridge Policy or Cartridge Protection. Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine
HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed. Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.
Enable or disable the Cartridge Policy feature
The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS). NOTE: Enabling or disabling this feature might require entering an administrator password. Check with your administrator to determine if an administrator password has been set. EWS passwords cannot be recovered.
Use the printer control panel to enable the Cartridge Policy feature
From the printer control panel, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon. 2. Open the following menus:
a. Manage Supplies b. Cartridge Policy 3. Select Authorized HP.
Use the printer control panel to disable the Cartridge Policy feature
From the printer control panel, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon.
Introduction 33

2. Open the following menus: a. Manage Supplies b. Cartridge Policy
3. Select Off.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
From the EWS, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer. 1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the Ethernet icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used. 1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the Ethernet icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies.
34 Chapter 3 Supplies, accessories, and parts

4. In the Supply Settings area, select Off from the Cartridge Policy drop- down list. 5. Click the Apply button to save the changes.

Troubleshoot Cartridge Policy control panel error messages
Review the recommended actions for Cartridge Policy error messages.

Table 3-8 Cartridge Policy control panel error messages

Error message

Description

Recommended action

10.0X.30 Unauthorized Cartridge

The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature
The Cartridge Protection feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).
NOTE: Enabling or disabling this feature might require entering an administrator password. Check with your administrator to determine if an administrator password has been set. EWS passwords cannot be recovered.
Use the printer control panel to enable the Cartridge Protection feature
From the printer control panel, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon. 2. Open the following menus:
a. Manage Supplies b. Cartridge Protection 3. Select Protect Cartridges. 4. When the printer prompts to confirm, select Continue to enable the feature.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.

Troubleshoot Cartridge Policy control panel error messages 35

Use the printer control panel to disable the Cartridge Protection feature
From the printer control panel, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon. 2. Open the following menus:
a. Manage Supplies b. Cartridge Protection 3. Select Off.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
From the EWS, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the Ethernet icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop- down list. 5. Click the Apply button to save the changes. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
From the EWS, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer. 1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the Ethernet icon to display the IP address or host name.
36 Chapter 3 Supplies, accessories, and parts

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Off from the Cartridge Protection drop-down list. 5. Click the Apply button to save the changes.

Troubleshoot Cartridge Protection control panel error messages
Review the recommended actions for Cartridge Protection error messages.

Table 3-9 Cartridge Protection control panel error messages

Error message

Description

Recommended action

10.0X.57 Protected Cartridge

The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.

Replace the cartridge with a new toner cartridge.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

Replace the toner cartridge
Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.
Toner cartridge information
The printer indicates when the toner-cartridge level is low and very low. The actual toner-cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable. Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge into the printer, and then close the cover. To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/ suresupply. Scroll to the bottom of the page and verify that the country/region is correct. NOTE: Cartridges are listed based on regional distribution and availability. A cartridge from any country/region (except China and India) will work in this printer.

Troubleshoot Cartridge Protection control panel error messages 37

Table 3-10 Supplies – For distribution in North America and Latin America only

Item

Description

Cartridge number

HP 58A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 58A black toner cartridge

HP 58X High Yield Black Original High-capacity replacement

58X

LaserJet Toner Cartridge

black toner cartridge

Part number CF258A
CF258X

Table 3-11 Supplies – For distribution in Europe, Middle East, Russia, CIS, and Africa only

Item

Description

Cartridge number

HP 59A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 59A black toner cartridge

HP 59X High Yield Black Original High-capacity replacement

59X

LaserJet Toner Cartridge

black toner cartridge

Part number CF259A
CF259X

Table 3-12 Supplies – For distribution in Asia Pacific Countries/Regions (except China and India) only

Item

Description

Cartridge number

Part number

HP 76A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 76A black toner cartridge

CF276A

HP 76X High Yield Black Original High-capacity replacement

76X

LaserJet Toner Cartridge

black toner cartridge

CF276X

Table 3-13 Supplies – For distribution and use in China and India only. Cartridges will not work in other parts of the world.

Item

Description

Cartridge number

Part number

HP 77A Black Original LaserJet Toner Cartridge

Standard-capacity replacement 77A black toner cartridge

CF277A

NOTE: M431 models only.

HP 77X High Yield Black Original High-capacity replacement

77X

LaserJet Toner Cartridge

black toner cartridge

CF277X

NOTE: M431 models only.

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies. Do not remove the toner cartridge from its package until it is time to replace it. CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time. CAUTION: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems.

38 Chapter 3 Supplies, accessories, and parts

The following illustration shows the toner-cartridge components. Figure 3-1 Toner-cartridge components

Number 1 2

Description Memory chip Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the cartridge
Follow these steps to replace the toner cartridge.
1. Press the front door release button.

1 2

Remove and replace the cartridge 39

2. Open the front door. 3. Remove the used toner cartridge from the printer. 4. Remove the new toner cartridge package from the
box, and then pull the release tab on the packaging. 40 Chapter 3 Supplies, accessories, and parts

5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling.
6. Holding the toner cartridge on both ends, gently rock the cartridge end to end to distribute the toner evenly inside the cartridge.
7. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated.
Remove and replace the cartridge 41

8. Close the front door. 42 Chapter 3 Supplies, accessories, and parts

4 Print
Print using the software, or print from a mobile device or USB flash drive. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. For more information: HP’s all-inclusive help for the printer includes the following information: Install and configure Learn and use Solve problems Download software and firmware updates Join support forums Find warranty and regulatory information
Print tasks (Windows)
Learn about common printing tasks for Windows users.
How to print (Windows)
Use the Print option from a software application to select the printer and basic options for your print job. The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
Print 43

NOTE: For more information, click the Help (?) button in the print driver. 3. Click the tabs in the print driver to configure the available options. For example, set the paper orientation on
the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click the Print button to print the job.
Automatically print on both sides (Windows)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Finishing tab. 4. Select Print on both sides. Click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
44 Chapter 4 Print

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve the printed stack from the output bin, and place it in Tray 1. 7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down. 5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document Properties dialog. 6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a different paper type for a print job, select that specific paper type. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver. NOTE: The name of the button varies for different software programs.
Print multiple pages per sheet (Windows) 45

In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Paper/Quality tab. 4. Select the paper type from the Paper type drop-down list. 5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job. If the tray needs to be configured, a tray configuration message displays on the printer control panel. 6. Load the tray with the specified type and size of paper, and then close the tray. 7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type. 8. Select the correct type and size, and then touch the OK button.
Additional print tasks
Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. Instructions are available for print tasks, such as the following: Create and use printing shortcuts or presets Select the paper size, or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document
Print tasks (macOS)
Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet.
How to print (macOS)
Use the Print option from a software application to select the printer and basic options for your print job. The following procedure describes the basic printing process for macOS.
46 Chapter 4 Print

1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for different software programs. 4. Click the Print button.
Automatically print on both sides (macOS)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer. NOTE: This information applies to printers that include an automatic duplexer. NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint®. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Layout menu.
macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu. NOTE: The name of the item varies for different software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button.
Manually print on both sides (macOS)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for different software programs. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button. 6. Go to the printer and remove any blank paper that is in Tray 1. 7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
Automatically print on both sides (macOS) 47

8. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (macOS)
When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs. 4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet. 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6. From the Borders menu, select the type of border to print around each page on the sheet. 7. Click the Print button.
Select the paper type (macOS)
When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a different paper type for a print job, select that specific paper type. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for different software programs. 4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers. Media Type: Select the option for the type of paper for the print job. Print Quality or Quality: Select the resolution level for the print job. Edge-To-Edge Printing: Select this option to print close to the paper edges. 5. Click the Print button.
Additional print tasks
Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP. Instructions are available for print tasks, such as the following: Create and use printing shortcuts or presets
48 Chapter 4 Print

Select the paper size, or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document
Store print jobs on the printer to print later or print privately
Store print jobs in the printer memory for printing at a later time.
Introduction
The following information provides procedures for creating and printing documents that are stored on the USB flash drive. These jobs can be printed at a later time or printed privately.
Create a stored job (Windows)
Store jobs on the USB flash drive for private or delayed printing. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then select Properties or Preferences.
NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: Windows 10: Select Print, and then select the printer. Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Job Storage tab. 4. Select a Job Storage Mode option: Proof and Hold: Print and proof one copy of a job, and then print more copies. Personal Job: The job does not print until you request it at the printer control panel. For this job-storage
mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power. Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later.
Store print jobs on the printer to print later or print privately 49

Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already has that name: Use Job Name + (1-99): Append a unique number to the end of the job name. Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print button to print the job.
Create a stored job (macOS)
Store jobs on the USB flash drive for private or delayed printing. 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. Click Show Details or Copies & Pages, and then click the Job Storage menu.
NOTE: If the Job Storage menu is not showing, follow the instructions in the “Disable or enable job storage feature” section to activate the menu. 4. In the Mode drop-down list, select the type of stored job. Proof and Hold: Print and proof one copy of a job, and then print more copies. The first copy prints
immediately. Printing of the subsequent copies must be initiated from the device’s front control panel. For example, if 10 copies are sent, one copy prints immediately, and the other nine copies will print when the job is retrieved. The job is deleted after all copies are printed. Personal Job: The job does not print until someone requests it at the printer control panel. If the job has a personal identification number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints. Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory to print it again later. The job is deleted manually or by the job retention schedule. Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a personal identification number (PIN), the person who prints the job must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. NOTE: macOS 10.14 Mojave and later: The print driver no longer includes the Custom button. Use the options below the Mode drop-down list to set up the saved job. Select which option to use if another stored job already has that name. Use Job Name

  • (1-99): Append a unique number to the end of the job name.
    50 Chapter 4 Print

Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job
with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN. 7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the printer memory. 1. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon. 2. Select Print from Job Storage. 3. Select the name of the folder where the job is stored, or select Choose to see the folder list. 4. Select the name of the job. If the job is private or encrypted, enter the PIN or password. 5. To adjust the number of copies, select the number of copies field. Use the keypad to enter the number of
copies to print. 6. Select Start or Print to print the job.
Delete a stored job
You can delete documents that have been saved to the printer when they are no longer needed. You can also adjust the maximum number of jobs for the printer to store.
Delete a job that is stored o

References

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