AMETEK peel 3 Handheld 3D Scanners User Manual

peel 3 Handheld 3D Scanners

User Manual

peel 3 Handheld 3D Scanners

Scanner peel 3

Copyright Notice

© 2002-2022 Creaform. All rights reserved.

IMPORTANT
No part of the contents of this User Manual may be reproduced or transmitted in any form or by any means without the written permission of Creaform. Creaform takes no responsibility if errors or inaccuracies were to appear in this document.
Other marks are the property of their respective owners.

peel 3 User Manual version p3d-2203-001
Last modified in September 2022

About this Manual

Thank you for purchasing a peel 3 scanner!
The peel 3 scanner is a handheld 3D scanning device. It has been designed to scan objects without the need for a complex setup.
CAUTION: Before using the peel 3 scanner, it is important to carefully read this document and any other documents mentioned in reference to its usage and maintenance of its accessories. Users are required to familiarize themselves with the device in addition to following the information provided in the manual.
Make sure to retain this User Manual for future reference.
In this manual, the words “scanner” or “device” refer to the peel 3 scanner.
Other marks are the property of their respective owners.
Refer to the relevant user manual for information about equipment provided by suppliers other than Creaform.

Safety symbols

Throughout this manual, when necessary, safety symbols are used to inform of potential hazards, how to remain safe and/or the possible consequences if not avoided.
CAUTION: Indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.
WARNING: Indicates a hazard with a medium level of risk, if not avoided, could result in moderate or serious injury.
DANGER: Indicates a hazard with a high level of risk which, if not avoided, will result in severe injury or death.

Information symbol

Some information given is important and must be closely followed.
Provides information or recommendations on how to use the device correctly.

Important Safety Information

Product

VOLTAGE: The power adapter should be operated only from the type of power source indicated on the marking label.

WARNING: Use the product in accordance with all safety rules and operating instructions.
This product is not indented to be used by children or persons with disabilities otherwise properly trained.
Do not use the product under the influence of drugs, alcohol, medication or while fatigued.
Do not use the product if the start button is defective or if the electrical components show signs of a defect. If so, contact the Customer Support immediately.
Shut down the product immediately if you feel any discomfort.
Do not place on an unstable surface; the product may fall, causing serious injury to a child or adult, as well as being damaged.

Modification of the product

CAUTION:
Any alteration or modification of the product may pose a danger to the user and is therefore prohibited. Do not introduce foreign objects into the device. Only use the device with the original power supply provided. Any modification of the product by the user is not recommended and any consequences will not be covered by Customer Support services or product warranty.

Hardware and Components

peel 3

Package contents

• 1 x EPP (expanded polypropylene) case
• 1 x scanner
• 1 x power supply
• 1 x power adapter
• 1 x USB 3.0 cable – 4 m
• 1 x calibration plate
• 2 x boxes of targets

DANGER:
Choking hazard
Plastic bags can be dangerous. To avoid danger of suffocation, keep bags away from babies and children.
Positioning targets and small pieces must be kept out of reach of children.
Keep foam and packaging after opening. If necessary, it will be needed to ship the scanner and/or accessories back for repairs.

Optional Accessories and Parts

Only use recommended accessories provided by Creaform.
To order accessories or parts, visit the e-store on the Customer Portal.

Specifications and Technical Characteristics

peel 3 scanner

nm: nanometers
Laser label

The laser label reads:
CLASS 1 LASER PRODUCT / IEC 60825-1:2014 850nm / avg 2.9mW / 0.2mJ – 3.5 ms / 15.1 Hz max
Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 6082 5-1 Ed.3., as described in Laser Notice No. 56, dated May 8, 2019

Computer

| Minimum requirements| Recommended specifications
---|---|---
Processor (1)| Intel Core i7 (6 cores) – 2.5 GHz or
more| Intel Core i7 (8 cores) – 2.5 GHz or
more
Operating system (2)| Windows 10 (64 bit) (3)(4)
Graphics card (5)(6)| 6 GB, openGL 4.5 and higher| NVIDIA RTX 3070 (8GB) or better,
OpenGL 4.5 and higher
Memory| 16 GB| 32 GB
Hard drive| Solid-state drive (SSD) with at least
200 GB of free space| 512 GB SSD
Display| 1920 x 1080
USB 3.0 ports| 1 X USB 3.0+| I 2 X USB 3.0+

1. Processor must support AVX2 instructions.
2. 32-bit OS are not supported.
3. Windows 10 version 1909 or higher.
4. .NET Microsoft Framework version: 4.7.2
5. GPU memory requirements are proportional to the amount of data collected in a single-scan session. Scanning large parts with higher resolution may exceed the recommended specs and require merging scans.
6. Only NVIDIA graphic cards with compute capability 6.1 are supported. Recommended NVIDIA driver version: 465+

Large scans with high resolution will require more RAM and GPU.

Important Usage Information

To use the peel 3 scanner, no particular knowledge about 3D measuring systems is required.

peel 3 scanner usage

Always use the device in a clean and dry environment.
Avoid direct lighting on the optical parts.
Always store the devices following these conditions:

• Storage temperature: 5 to 55 °C
• Operation temperature: 5 to 40 °C
• Humidity: 10 to 90 % non-condensing relative humidity

Avoid magnetic or electric fields: they can cause permanent damage to the scanner. If you do not intend to use the scanner for a long time, place it in its case following the storage conditions.

Scanning using the texture cameras (flashing pattern)

DANGER:
Risk of seizures
Some people may experience seizures when exposed to certain visual images, including flashing lights or patterns. These seizures may include symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Immediately stop using the scanner and consult a doctor if you experience any of these symptoms while using this device.

Cleaning

CAUTION:
Risk of injury
Never tamper with any product of Creaform. Always refer to qualified personnel at Customer Support.

1. Unplug the scanner from the wall outlet before cleaning.
2. To clean the device’s non-optical surfaces, use a soft cotton cloth with a small amount of water or a soapy solution. Do not use solvent to clean the device. Do not use soap or solvent on the optical parts of the device (lenses, lights).
3. Spray dry air to remove any particles that may scratch before cleaning the camera lenses and lights with a damp cloth such as a non-abrasive optical towel or a microfiber cloth.

Never use chemically treated cloths, moistened disposable wipes or volatile solvents such as paint thinner.
Do not use liquid or spray aerosol cleaners.
Opening or modifying the scanner will result in loss of warranty.

Installation and Connection

To install the software

The software can be installed on a computer with the specifications required by Creaform.

1. Download the software installation file.
2. Double-click the .exe file.
3. Click Next and Install to install all available features.
4. Click Finish to finalize the software installation.
5. Follow instructions and make sure the software license is activated.

The scanner must be connected according to the following procedure to guarantee its physical integrity and to avoid any damage.

To connect the scanner

VOLTAGE:
Handle the scanner’s power cord with care. Do not disconnect the scanner by pulling on the wire, and do not carry the scanner by the cord. Keep the cord away from materials or tools that could damage it (e.g., chemical products, cutting tools, heat, etc.). Do not allow the electrical wire to be pinched or twisted. Always disconnect the scanner before storing or when it is not in use or under supervision. Please follow the safety maintenance recommendations from the manufacturer.
DANGER:
Electric shock hazard
Do not use the products near water, in a moist environment or in rain, snow, etc.
Do not immerse the products.
Any alterations or modifications of the products may pose a danger to the user and are therefore prohibited.
The power cord is equipped with a polarized, 2-prong plug. For safety, it fits into the power outlet one way. Never circumvent this safety feature.

1. Plug the power supply cable into an electric source.
2. Connect the power supply cable to the USB 3.0 cable.
3. Connect the USB 3.0 cable to the computer.
4. Connect the other extremity of the USB 3.0 cable to the scanner.
5. Connect the power cable to the scanner.

To disconnect the scanner

1. Unplug the power and the USB cables from the scanner.
2. Disconnect remaining cables as desired afterwards.

Using peel 3

Before using the peel 3 scanner, make sure to read the entire User Manual with special attention to Important Safety Information and Important.
Usage Information sections. Used with the scanner, the peel.OS software provides powerful tools and features to finalize scans and speed workflows.

Touch screen

The scanner has a touch screen that allows users to interact with the scanner’s functions with their fingertips.

LED color chart

| |
---|---|---
Scanner position: too close
Action: move back| Scanner position: too far
Action: move forward| Scanner position: correct

Operating principles

Geometry-based positioning
The scanner requires geometry in order to position itself. The projector emits a white light stripe pattern on the object. The pattern distortion on the object is recorded by cameras. The acquisition is made over the light pattern and the geometry information collected is used to build the surface with real- time positioning.

Intelligent hybrid positioning
The scanner detects positioning targets on and around the object. Intelligent hybrid positioning combines the positioning targets provided with the geometry information in order to provide more accurate results. This feature always uses all the information available, the geometry and positioning targets, to provide positioning. It does so while ensuring that sufficient data is available to guarantee accuracy. The built-in intelligence also prevents the acquisition of inaccurately positioned frames.

Texture positioning
The scanner acquires and detects the object’s texture with its digital color camera.
It is recommended to keep the laptop plugged into an external power source rather than relying on the laptop’s internal battery because of the intense power requirements of the scanner and high processing workload.

Calibration

The calibration process is self-guided. To calibrate the scanner, follow the steps indicated at the calibration step in the software.

Calibration plate usage

1. Open the case cover.
2. Lay calibration plate case on flat surface.
3. Calibrate following instructions carefully.
4. Close the cover and store in the case after use.

The calibration plate is a crucial part of the system. A damaged plate may prevent the calibration optimization and affect the scan results.

• Always leave the calibration plate in its case.
• Do not touch the targets on the plate.
• Do not scratch the plate.
• Do not heat or store in hot environments.

Configuration

The configuration process is self-guided. To configure the scanner, follow the steps indicated at the configuration step in the software.

Object preparation

In order to provide better scan results, the object to scan must be prepared following some simple steps. The scanner self-positions itself based on the object geometry. No positioning targets are required for objects featuring sufficient geometric information. In the case of flat or shiny surfaces, positioning targets will provide better scan results.

Acquisition rules

The field of view is the image scope that the scanner can acquire during the scanning process. Any data out of the scanner’s field of view will not be acquired. For better surface results and to ensure optimal field of view, a certain stand-off distance must be respected. The software will guide you through the scan process.

Service and Maintenance

Damage requiring service

Disconnect the scanner from the wall outlet and computer.
Refer to Creaform Customer Support under the following conditions:

• The power cord or the plug is damaged.
• Liquid has been spilled on the scanner.
• The scanner has been exposed to rain or water.
• The scanner has been dropped and is damaged or does not work properly.
• Any other circumstance that may require the intervention of qualified personnel for maintenance or repair.

See Resources for contact information.

Safe disposal

Dispose of the products (scanner, targets, accessories) and packaging appropriately in accordance with local laws and regulations.
Contact your local authorities for any product specific treatment and waste management information.

Troubleshooting

Power

steps. Once it is connected, the fan and the touch screen will turn on.

Scanning

features to allow tracking and/or add positioning targets.
Perform a new scanner calibration.
Adjust the shutter settings.
Poor tracking or surface quality.| Perform a new scanner calibration.
Add positioning targets.
Adjust the shutter settings.

Other

on the computer.
Try installing the software again.
Uninstall the software, delete the installation
folder and reinstall the software.
Restart the computer and try again.
Deactivate the anti-virus (if possible), redownload
the installer and reinstall the software.
Make sure Windows is up-to-date.
Software does not open or crashes while
opening.| Do the following steps:
1. Right-click the software executable and select Run as administrator.
2. Make sure your graphics card drivers are up-to-date.
3. Uninstall the software, delete the installation folder and reinstall the software.
4. Temporarily disable any anti-virus and anti-malware.
5. Restart your computer.
6. Apply any pending Windows Updates.
Error message displayed: The minimum system
requirements are not met.| Refer to the Computer recommended specifications.

If you encounter a problem and need assistance, contact Customer Support.

Warranty and Liability

Before returning the device, make sure to open a case with the Customer Support to get a RMA (Return Merchandise Authorization) number.
For all authorized returns, use the original packaging of the product, otherwise, make sure to package the product in an appropriate packaging.
For more information on warranty and liability, please consult the “Terms and Conditions of Sale” document.

Resources

Use these resources to access support information.

Knowledge Base Articles| Access to the knowledge base articles.| Customer Portal
---|---|---
Customer Support| Find help with videos, tutorials, troubleshooting information, product notification updates and get access to the contact form.| Customer Portal
After Sales Support| Order from the e-store.| Customer Portal
Worldwide Offices| Locate Creaform worldwide offices.| Creaform Offices

Equipment from manufacturers other than Creaform
Refer to the relevant user manual for information or any question about equipment provided by suppliers other than Creaform.

Documentation feedback
Your comments help us provide quality documentation. If you have any suggestions on how to improve our content, write to Creaform Technical Writing.

peel 3 User Manual version p3d-2203-001 (last update: 2022-09-13)

Documents / Resources

| AMETEK peel 3 Handheld 3D Scanners [pdf] User Manual
peel 3 Handheld 3D Scanners, peel 3, Handheld 3D Scanners, 3D Scanners
---|---

References

• 3D Laser Scanner, Portable Optical CMM, Optical CMM Scanner | Creaform
• Creaform Worldwide Offices and Head Quarter Coordinates

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