AG Neovo MH2402 24 Inch Full HD LCD Monitor with Ergonomic Stand User Manual

THE DISPLAY CHOICE OF PROFESSIONALS
MH2402 & MH2702 LCD Monitor
User Manual

SAFETY INFORMATION

Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

PRECAUTIONS

Symbols used in this manual
This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.
This icon indicates important operating and servicing information.

Notice

• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com.
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

vent, or in direct sunlight.
| Do not cover or block the ventilation holes in the housing.
| Place the LCD display on a stable area. Do not place the LCD display where it  may subject to vibration or shock.
| Place the LCD display in a well-ventilated area.
| Do not place the LCD display outdoors.
| Do not place the LCD display in a dusty or humid environment.
| Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes.
Doing so may cause accidental fire, electric shock or damage the LCD display.
Cautions| When Using
| Use only the power cord supplied with the LCD display.
| The power outlet should be installed near the LCD display and be easily accessible.
| If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
| Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on.
| If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet.
| To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
| Do not unplug or touch the power cord with wet hands.

WARNING:
Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

• When the power cord is damaged.
• If the LCD display has been dropped or the housing has been damaged.
• If the LCD display emits smoke or a distinct odor.

Ceiling mount or mount on any other horizontal surface overhead are not advisable.

WARNING:
Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience.

Cleaning and Maintenance
Do not attempt to service the LCD display yourself, refer to qualified service personnel.
Opening or removing the covers may expose you to dangerous voltage or other risks.

Notice for the LCD Display
In order to maintain the stable luminous performance, it is recommended to use low brightness setting.
Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.
When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.
To prevent image retention, do any of the following:

• Set the LCD display to turn off after a few minutes of being idle.

• Use a screen saver that has moving graphics or a blank white image.

• Switch desktop backgrounds regularly.

• Adjust the LCD display to low brightness settings.

• Turn off the LCD display when the system is not in use.
  Things to do when the LCD display shows image retention:

• Turn off the LCD display for extended periods of time. It can be several hours or several days.

• Use a screen saver and run it for extended periods of time.

• Use a black and white image and run it for extended periods of time.

There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents
When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

Note:

• Use only the supplied power cord.
• The above pictures are for reference only. Actual items may vary upon shipment.

1.2 Installation
1.2.1 Installing the Stand

1. Place the LCD display with the screen side down on a cushioned surface.
2. Attach the stand to the LCD display.
   a. Take out the stand and base, and lock the stand with the hand screw that comes with the base.
   b. Screw the mounting bracket to the VESA holes at the rear of the LCD display.

1.2.2 Adjusting the Tilt
The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device.

1.2.3 Wall Mounting
To wall mount the LCD display, do the following steps:

1. Remove the base stand.
   Detach the base from the base mount.

2. Remove the base mount.
   a. Place the LCD display with the screen side down on a cushioned surface.
   b. Detach the stand from the base mount.

3. Wall mount the LCD display.
   Screw the mounting bracket to the VESA holes at the rear of the LCD display.

Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters.

• Use only the 75 x 75 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
• Secure the LCD display on a solid wall strong enough to bear its weight.
• It is suggested to wall mount the LCD display without tilting it facing downward.

1.3 Overview
1.3.1 Front View

1.3.2 Control Buttons

exits from the whole menu).
E Button| • When the menu is activated, press this key to select the function.
• When the menu closes pressing this button will enter auto adjust, the function is for VGA only.
◄ Button| • When the menu opens, the value is incremented as the right function selection key.
• When the menu is closed, go to situational mode switch.
• Hot Key: Press repeatedly to select picture MODE.
►  Button| • When the menu opens, the progress bar value is decremented as the left function selects the key.
( ****)| Power button: Powers on/off the monitor.
LED indicator light| Long bright (White LED): Normal boot state
Flicker (White LED): Power saving standby state.
LED off: Off mode

1.3.3 Rear View

1. DP Input
   Connect DisplayPort signals input.

2. HDMI Input
   Connect HDMI signals input.

3. VGA Input
   Connect VGA signals input.

4. AUDIO IN
   Connect audio signals input (3.5 mm Stereo Audio Jack).

5. AC IN
   AC power input.

CHAPTER 2: MAKING CONNECTIONS

CAUTION:
Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury.
2.1 Connecting the AC Power

1. Connect the power cord to the AC power input at the rear of the LCD display.
2. Connect the plug to a power outlet or power supply.

CAUTION:
When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

2.2 Connecting Input Source Signals
Input source signals can be connected with either of the following cables:

2.3 Cable management
After connecting the cables to the monitor, use the cable management slot to organize all cables shown below.

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 OSD Menu Tree

中文
Française
Deutsch
Italiano
Español
한국어
日本語
Русский
繁中
Tiệng Việt
Português
عر ب ي
Return| Return to the previous menu
Exit| Exit from the menu
Game| OD| On| | Activate OD (Over Driver)
Off| Close OD (Over Driver)
Return| Return to the Gmae menu
Exit| Exit from the menu
Return| | | Return to the previous menu
Exit| Exit from the menu

ON SCREEN DISPLAY MENU

ON SCREEN DISPLAY MENU

focusing and clock of pictures (only for VGA)
Auto Color| Adjust the white balance of pictures (only for VGA)
Clock| 0-100| Adjust the picture clock to reduce vertical line noise (only for VGA)
Phase| 0-100| Adjust the picture phase to reduce horizontal noise (only for VGA)
Return| | Return to Other menu
Exit| | Exit from the menu
Return| | | Return to Other menu
Exit| Exit from the menu
Reset| Yes| | | Reset to factory setup
No| Exit from this function
Return| Return to the previous menu
Exit| Exit from the menu
Exit| | | | Exit from the menu

Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and greyed out.

CHAPTER 4: APPENDIX

4.1 Warning Messages
When any of these warning messages appear, check the following items.

input source is turned ON.
√ Check if the signal cable is properly connected.
√ Check if any pin inside the cable connector is twisted or broken.
| This warning message box will only show when the menu feature setting is changed for the first time.| • Press the ACCEPT button to continue the setting changes, or press the CANCEL button to disable the setting changes.
• Note: The operation may vary from different product models.

4.2 Troubleshooting

• Check if the power cord is connected.
Impossible plug-and-play| • Check if the function of plug-and-play of the device is compatible with PC.
• Check if the display card is compatible with the plug-and-play function.
• Check if the signal line 15 pin d joint bent
Dimming picture| • Adjust brightness and contrast.
Flickering picture or picture with ripples| • There may be electrical appliances or equipment with electronic disturbance.
The power indicator light is on (flickering), but the monitor has no pictures.| • Check if the PC power is on.
• Check if the PC display card is inserted properly.
• Check if the signal cable of the monitor is correctly connected with the PC.
• Check the signal cable plug of the monitor and make sure every pin has no bending.
• Observe the indicator light by pressing the Caps Lock key on the PC keyboard and check if the PC is working.
Color shortage (red, green and blue)| • Check the signal cable of the monitor and make sure every pin has no bending.
Picture with color difference (white looks not white)| • Adjust RGB color or reselect color temperature.
Screen font blur under VGA signal| • Select the “E” to automatically adjust the image.
Screen color error under VGA signal| • Select “Auto color” in OSD to correct under the white output screen.

CHAPTER 5: SPECIFICATIONS

5.1 Display Specifications

(IPS Technology)
Panel Size| 23.8”| 27.0”
Max. Resolution| FHD 1920 x 1080| FHD 1920 x 1080
Pixel Pitch| 0.275 mm| 0.311 mm
Brightness| 250 cd/m2| 250 cd/m2
Contrast Ratio| 20,000,000:1 (DCR)| 20,000,000:1 (DCR)
Viewing Angle (H/V)| 178°/178°| 178°/178°
Display Colour| 16.7M| 16.7M
Response Time| 5 ms| 5 ms
Frequency (H/V)| H Freq.| 30 kHz-82 kHz| 30 kHz-82 kHz
V Freq.| 50 Hz-75 Hz| 50 Hz-75 Hz
Input| DisplayPort| 1.2 x 1| 1.2 x 1
HDMI| 1.4 x 1| 1.4 x 1
VGA| 15-Pin D-Sub x 1| 15-Pin D-Sub x 1
Audio| Audio In| Stereo Audio Jack (3.5 mm)| Stereo Audio Jack (3.5 mm)
Internal Speaker| 1W x 2| 1W x 2
Power| Power Supply| Internal| Internal
Power Requirements| AC 100-240V, 50/60 Hz| AC 100-240V, 50/60 Hz
On Mode| 14W (On)| 17W (On)
Standby Mode| < 0.5W| < 0.5W
Off Mode| < 0.3W| < 0.3W
Operating Conditions| Temperature| 0°C-40°C (32°F-104°F)| 0°C-40°C (32°F-104°F)
Humidity| 20%-85% (non-condensing)| 20%-85% (non-condensing)
Storage Conditions| Temperature| -20°C-60°C (-4°F-140°F)| -20°C-60°C (-4°F-140°F)
Humidity| 5%-95% (non-condensing)| 5%-95% (non-condensing)
Mounting| VESA FPMPMI| Yes (75 x 75 mm)| Yes (75 x 75 mm)
Stand| Tilt| -5° to 20°| -5° to 20°
Security| Kensington Security Slot| Yes| Yes
Dimensions| w/ base (W x H x D)| 541.9 x 502.3 x 200.8 mm (21.3” x 19.8” x 7.9”)| 613.5 x 524.5 x 200.8 mm (24.2” x 20.7” x 7.9”)
Packaging (W x H x D)| 651.0 x 470.0 x 168.0 mm (25.6” x 18.5” x 6.6”)| 718.0 x 470.0 x 168.0 mm (28.3” x 18.5” x 6.6”)
Weight| w/ base| 5.0 kg (11.0 lb)| 5.9 kg (13.0 lb)
Packaging| 6.4 kg (14.1 lb)| 7.5 kg (16.5 lb)

Note: All specifications are subject to change without prior notice.
5.2 Display Dimensions

MH2402

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MH2702

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AG Neovo
Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.
Copyright © 2022 AG Neovo. All rights reserved.

www.agneovo.com
MH2420/MH2720_UM_V010

Documents / Resources

| AG Neovo MH2402 24 Inch Full HD LCD Monitor with Ergonomic Stand [pdf] User Manual
MH2402 24 Inch Full HD LCD Monitor with Ergonomic Stand, MH2402, 24 Inch Full HD LCD Monitor with Ergonomic Stand, LCD Monitor with Ergonomic Stand, Ergonomic Stand
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References

• The Display Choice Of Professionals | AG Neovo USA

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