ResMed myAir Patient Self Monitoring Software Platform Instructions
- June 4, 2024
- ResMed
Table of Contents
ResMed myAir Patient Self Monitoring Software Platform
About your
The myAir mobile application is a patent self-monitoring software platform that allows you to:
- Connect and disconnect your smartphone with your AirSense™ 11 device using Bluetooth® wireless technology.
- Access a step-by-step therapy acclimatization tutorial; this is known as Test Drive. This feature controls your device and allows you to trial pressures to simulate therapy.
- Troubleshoot mask fitting issues.
- Access your personal patient data such as your usage and reports on therapy progress.
- View tailored educational and coaching advice such as therapy tips and information on Obstructive Sleep Apnea (OSA).
CAUTION
In the US, Federal law restricts this device to sale by or on the order of a
physician.
Indications for use
The myAir app is intended for patients who are prescribed a compatible ResMed
AirSense 11 device to simulate therapy prior to using their device with their
prescribed settings. It is an optional software accessory to allow patients to
acclimate to their therapy device.
Intended use
myAir is a patient engagement software platform for use by patients who are
prescribed a compatible ResMed device for the purpose of self-tracking therapy
usage data and receiving coaching (educational videos, tips) in a personal
home setting. The Personal Therapy Assistant (PTA) feature of myAir is
intended for patients who are prescribed a compatible ResMed Air11 platform
device to remotely simulate therapy prior to using their device with their
prescribed settings. myAir is an optional software accessory to allow patients
to acclimate to their therapy device.
Clinical benefits
The myAir app is a Patient Engagement application that supports patients in
managing their SleepDisordered Breathing (SDB). The App provides patients with
educational tools, promotes positive behavior change, and allows patients to
track their progress.
System requirements
- iOS™ 14.0 and later
- Android™ 8.0 and later.
Compatible ResMed devices
- AirSense 11
Other ResMed devices
- AirSense 10
- AirCurve 10
Note: Bluetooth features are only available on AirSense 11. Not all compatible
devices are available in all regions.
Other ResMed devices do not directly connect to or directly exchange data with
the myAir app. The myAir app accesses therapy data indirectly through ResMed’s
secure cloud database, AirView.
Security
Built-in security features, steps you take to protect your smart device against malware, and keeping up with software and firmware updates all help to safeguard your privacy, protect your smart device and ensure optimal performance. The myAir app uses security features to help protect your privacy and prevent unauthorized access to your data. Security features include:
- Unique keys for Bluetooth pairing
- Application-level encryption for the transmission of data, in addition to Bluetooth security
- Data encryption
Protecting your smart device against malware helps keep your personal information and sleep data safe and secure. ResMed recommends the following:
-
Use a strong account password and do not share it with anyone else.
-
Enable personal identification number (PIN) or fingerprint security on your smart device. Refer to your smart device user instructions for information on enabling either feature.
-
Avoid unsafe modification of the smart device’s operating system.
-
Consider enabling remote data wipe on your smart device. Remote data wipe is a function
available on your smart device for remotely erasing personal data in the event that your device islost or stolen. Refer to your smart device user instructions for information on enabling this feature. -
Keep your operating system up to date with security patches.
Setting up Bluetooth Connection with the AirSense 11 device
Make sure your AirSense 11 device is powered on. For instructions on how to
setup and power on your device, refer to the AirSense 11 user guide.If you are
a first-time myAir user:
- In the myAir app, follow the prompts on the app to create an account.
- To select your device, tap AirSense 11.
- Follow the prompts on the app to complete the Bluetooth connection.
If you have an existing account:
- In the myAir app, tap Profile.
- Tap My equipment.
- Tap Pair Bluetooth.
- Follow the prompts on the app to complete the Bluetooth connection.
The AirSense 11 device is now connected to the myAir app. The Bluetooth connection symbol appears on the AirSense 11 device status bar to confirm the connection between the device and the smartphone. Tap Done to finish.
Disconnecting Bluetooth
- In the myAir app, tap Profile.
- Tap My equipment.
- Tap Update device.
- Tap Disconnect.
- To exit the page, tap the back arrow icon.
Test Drive
Test Drive gives you an opportunity to try out what therapy feels like. It is
designed to slowly acclimatize you to therapy by introducing you to low (4
cmH2O) pressure before moving you to higher (7 and 10 cmH2O) pressure. This
feature requires an active Bluetooth connection to your AirSense 11 device and
your mask information. Make sure you have an active Bluetooth connection. If
the Bluetooth connection is inactive, see Setting up Bluetooth Connection with
the AirSense 11 device.
- In the myAir app, tap Coaching.
- Tap Library.
- Tap Test Drive.
- Tap the Let’s go button.
- Follow the on-screen prompts, Test Drive will slowly introduce you to higher pressure.
myAir score
myAir calculates your score by analyzing your nightly therapy data. The higher
your score, the better. You get points based on the following four key
categories.
Usage hours
The point system for usage is calculated in hours and minutes. If you use your
therapy for 1 hour you get 10 points, or for 2.3 hours (2 hours, 18 minutes)
you get 23 points. The more time you use your therapy, the more points you
receive, up to a maximum of 70 points.
Mask seal
The better your mask seal, the more points you get. This category can help you
know if you need to adjust or change your mask to get a better fit. If your
mask seal is poor, it can affect your comfort and the quality of your
treatment. Your score reduces as your mask leak increases. You can get up to
20 points for a minimal mask leak, 10 to 15 points for a moderate leak, and 0
to 10 points for a higher leak.
Events per hour
The fewer breathing events you have each hour, the more points you get. These
breathing events are also known as the apnea-hypopnea index (or AHI). myAir
measures how many times your breathing partially or fully stops each hour. If
you have minimal events, you get 4 to 5 points.
Mask on/off
The fewer times you take your mask on and off throughout the night, the more
points you get. Everyone has to take their mask on and off one time during
treatment. So, for example, if you remove your mask one or two times, you get
5 points. However, if you take your mask on and off several times, it can
indicate a problem with mask fit or with your sleep in general.
Mask fitting issues
Throughout the Test Drive process, myAir will monitor for mask air leak
issues. In the event that a mask air leak issue is detected, myAir will
display mask troubleshooting tips specific to your mask. Follow the on-screen
prompts and instructions. Once your detects the mask air leak issue has been
resolved, you will be notified and returned to Test Drive. Additionally, myAir
will notify the user if Test Drive failed due to a device error. To understand
and resolve the error, please refer to the front panel of your device and the
AirSense 11 user guide.
Troubleshooting
If you experience any problems, try the following suggestions. Also, refer to your AirSense 11 user guide. If you are not able to fix the problem, contact your care provider or ResMed. If you experience problems with the AirSense 11 device, do not open it.
Problem/possible cause | Solution |
---|---|
I cannot establish a Bluetooth connection. | |
Bluetooth may be disabled. | Check your smartphone to determine whether |
Bluetooth is enabled .
| Reconnect and pair your AirSense 11 device and smartphone. Refer to Setting
up Bluetooth Connection with the AirSense 11 device for more information.
| If these solutions do not resolve the issue, try restarting your smartphone.
Your Bluetooth connection may be poor.| Ensure that your AirSense 11 device is
placed away from potential sources of interference such as microwaves,
wireless local area network (WLAN) routers or cordless phones.
Your device may be in airplane mode.| Turn off Airplane Mode.
For instructions, refer to your AirSense 11 user guide.
The AirSense 11 device appears in the device list, but I cannot establish a connection.| Tap the device name in the device list to confirm that you want to connect to that device.
Further information
For information on cleaning your AirSense 11 device, maintenance,
troubleshooting, and other technical specifications, refer to your AirSense 11
user guide.
ResMed Corp
9001 Spectrum Center Blvd
San Diego, CA 92123
USA
DISTRIBUTED BY
ResMed Pty Ltd
1 Elizabeth Macarthur Drive
Bella Vista, NSW 2153
Australia
ResMed SAS
Parc Technologique de Lyon
292 Allee Jacques Monod
69791 Sain Priest Cedex
France
See ResMed.com for other ResMed locations worldwide. AirSense, Air11, AirCurve, and myAir are trademarks and/or registered trademarks of the ResMed family of companies. The Bluetooth® wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by ResMed is under license. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google LLC. ForPatent and other intellectual property information, see ResMed.com/ip. © 2022 ResMed. 398127/5 2022-05 ResMed.com
References
- Sleep apnea and COPD - learn about symptoms and treatment | ResMed
- Legal disclaimers and intellectual property - ResMed
- Sleep apnea and COPD - learn about symptoms and treatment | ResMed
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