Yealink A30 MeetingBar with CTP18 Collaboration Touch User Guide

Yealink A30 MeetingBar with CTP18 Collaboration Touch

Package Contents

Standard accessories

Optional accessories

Remove the Protective Shell

Endpoint Installation

Mount on a Wall

• Step1: Determine A30 position
• The mounting height affects your camera view. The recommended height is 1.1 m above the ground.
• Endpoint-embedded installation is prohibited (For example: inside the wall, enclosed space).
• Step2: Assemble the mounting bracket
• Use the bracket to mount your endpoint on a wall.
• Step3: Mount the A30 to the wall

Put it on a desk

• Put on a TV stand cart platform

Adjusting the Camera Tilt

Endpoint Connection

MeetingBar A30 (Endpoint)

• The functions of the VC Hub/Phone port and the Internet port are different, pay attention to the connection method.
• If you only need to use one display, please connect to HDMI 1 port.

CTP18 Connection

Pair with the CTP18 (Optional)

For a better pairing experience, we recommend starting the A30 endpoint first and then the CTP18. If you purchased a combination kit, MeetingBar A30 and CTP18 would be paired automatically. You can go to step 2 directly.

1. Pair manually : On the CTP18, enter the IP address of the MeetingBar A30 on display.
2. Initialize language, time zone, and auto update, and select the desired platform. If you select Device Mode, skip to the Device Mode section.
3. Account login (Contact the corresponding service provider to obtain an account)

Teams:

1. Sign in the same Microsoft Teams account on both CTP18 and MeetingBar A30.
   • Method 1: Sign in the website
   • Find a networked computer and operate it according to the interface prompts of CTP18 and MeetingBar A30.
   • Method 2: Sign on the device
   • Use the remote control to operate if your display does not support touch.
2. Select the desired endpoint on the CTP18.
3. Enter the pairing code displayed on the endpoint on CTP18 and complete pairing.

Zoom: Follow the prompts on CTP18 to sign in account.

Device Mode

1. Do one of the following to select Device Mode:
   • When selecting a platform during power-on initialization, select Device Mode.
   • Switch platforms after logging in:
   • Teams: Go to More > Settings > Device Settings > UC Provider, enter the admin password  (0000), and select Device Mode.
   • Zoom: Go to Settings > General > System Settings > UC Provider, enter the admin password (0000), and select Device Mode.
2. Refer to steps 1 and 2 of Wireless Device-USB Mode or Wired Device-USB Mode to enter Device Mode.

Wireless Content Sharing/ Wireless Device-USB Mode

WPP20/WPP30 cannot be used when the endpoint uses a wireless network.

Wireless Content Sharing

1. Connect the WPP20/WPP30 to the USB-A port of the MeetingBar A30. Waiting for 3 seconds, MeetingBar A30 prompts “Wireless presentation pod pairing successfully”.
2. Connect the WPP20/WPP30 to the PC and press the Presentation button to share the screen.

Wireless Device-USB Mode

1. Connect the WPP30 to the USB-A port of the Meeting-Bar A30. Waiting for 3 seconds, MeetingBar A30 prompts “Wireless presentation pod pairing successfully”.
2. Connect the WPP30 to the PC.
3. On the Yealink Wireless Presentation Pod software, click BYOD Mode > Press to share.

Wired Content Sharing/ Wired Device-USB Mode

Wired Content Sharing

Connect VCH51 and MeetingBar A30 with an Ethernet Cable, and connect VCH51 and PC with a USB-C Cable or HDMI Cable.

• Share screen after the HDMI cable is connected.
• The CTP18 paired with the MeetingBar A30 will prompt whether to enter the BYOD mode, and click Cancel to share screen after the USB-C Cable is connected.

Wired Device-USB Mode

1. Connect VCH51 and MeetingBar A30 with an Ethernet Cable.
2. Do one of the following to connect PC and VCH51:
   • A Connect VCH51 and the USB-C port of MeetingBar A30 with a USB-C Cable.
   • B Use a USB-C Cable (with USB-A adapter) to connect the VCH51 and the USB-A port of the computer, and use an HDMI Cable to connect the VCH51 and PC.
3. Enter Device-USB Mode:

• The CTP18 paired with the MeetingBar A30 will prompt whether to enter the BYOD mode. Tap OK to enter Device-USB Mode.
• If you don’t have a CTP18, use the remote control and go to More > Settings > Device Settings > Advanced Feature > Device-USB Mode.

Teams Remote Control (Optional)

1. Power Key*
2. Record Video Key*
3. Layout Key: Adjust the layout during the meeting*
4. Custom Key: Switch to device mode*
5. Volume Key: Zoom In/Out: OK Key: Navigation Key:
6. Mute Key
7. Home Key: Go back to the home screen during non-calling. Open the menu bar during the call.* Return Key
8. Dial Key
9. Delete Key
10. Hang up Key
11. Character Keys

Coming Soon

The keys in different modes is different, please refer to the actual circumstances.

Upgrade the Firmware

You need to upgrade the firmware of MeetingBar A30 and CTP18 separately.

1. (Teams) Go to More > Settings > Device Settings > About obtain the IP address. (Zoom) Go to Settings > General > System Settings > About obtain the IP address.
2. Open a web browser and enter the device’s IP address in the address bar. For example, http(s)://10.82.24.11/ , and press Enter.
3. Enter the administrator username and the password, and click Login. (The default user name is “admin”, the password is “0000”).
4. Go to Settings > Upgrade.
5. On the right side of Upgrade Firmware, click Browser to upload the desired firmware.
6. Click Upgrade. Please get the latest firmware at https://support.yealink.com/.

• For other functions and accessories, please refer to the Help Center.
• If there are any problems during the deployment, you can submit a ticket at https://ticket.yealink.com/, and we will have corresponding engineers to deal with it.

Declaration of Conformity

• We, YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD Address: 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. C Manufacturer: YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD Address: 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian,
• P.R. C DATE: 30th /February/2021 declare that the product Type: Video Conferencing Endpoint Model:MeetingBar A30 meets the essential requirements and other relevant provisions according to the following EC directive Directive: 2014/30/EU, 2014/35/EU,RED 2014/53/EU Conformity The product complies with the following standards: Safety: EN 62368-1:2014+A11:2017 EMC: EN 55032:2015 EN 55035:2017 EN61000-3-2: 2014 EN61000-3-3: 2013 Radio:ETSI EN 301 489-1 V2.2.3, ETSI
• EN 301 489-3 V2.1.1, ETSI EN 301 489-17 V3.2.2, ETSI EN 300 328 V2.2.3; ETSI EN 301 893 V2.1.1 EN 300 440 V2.2.1 Health :EN 62311:2008;EN62479:2010
• Directive 2011/65/EU and (EU)2015/863 of the European Parliament and of the Council of 8 June 2011 and 4 June 2015 on the restriction of the use of certain hazardous substances in electrical and electronic equipment(RoHS 2.0) Directive 2012/19/EU of the European Parliament and of the Council of 4.July.2012 on Waste electrical and electronic equipment(WEEE) Regulation (EC) No.1907/2006 of the European Parliament and of the Council of 18.December.2006 on Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH)

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: +32 to 104°F (0 to 40°C)
• Relative humidity: 5% to 90%, non-condensing
• Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

• Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

DC symbol

• is the DC voltage symbol.

Restriction of Hazardous Substances Directive (RoHS)

• This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions

• Save these instructions. Read these safety instructions before use!
• The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury.

General Requirements

• Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
• During the process of storage, transportation, and operation, please always keep the device dry and clean.
• During the process of storage, transportation, and operation, please avoid collision and crash of the device.
• Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
• Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
• Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.

Environmental Requirements

• Place the device at a well-ventilated place. Do not expose the device under direct sunlight.

• Keep the device dry and free of dusts.
  Place the device on a stable and level platform.

• Please place no heavy objects on the device in case of damageand deformation caused by the heavy load.

• Keep at least 10 cm between the device and the closest object for heat dissipation.

• Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.

• Keep the device away from any heat source or bare fire, such as a candle or an electric heater.

• Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator. Operating

Requirements

• Do not let a child operate the device without guidance.

• Do not let a child play with the device or any accessory in case of accidental swallowing.

• Please use the accessories provided or authorized by the manufacturer only.

• The power supply of the device shall meet the requirements of the input voltage of the device. Pleaseusethe provided surge protection power socket only.
  Before plugging or unplugging any cable, make sure that your hands are completely dry.

• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool

• Do not tread on, pull, or over-bend any cable in case of malfunction of the device.

• During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
  If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.

• When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.

• Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.

Cleaning Requirements

• Before cleaning the device, stop using it and disconnect it from the power supply.
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.

ENVIRONMENTAL RECYCLING

• Never dispose of the device with domestic waste
• Ask your Town Council about how to dispose of it in an environmentally friendly way. The cardboarc box, plastic packaging and player components may be recycled in accordance with prevailing recycling regulations in your country.

Always adhere to prevailing regulations

• Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed out garbage can that appears on the device means that when it has reached the end of its useful life, it should be taken to a special waste disposal centre and treated separately to general urban waste.

Troubleshooting

1. The unit cannot supply power to Yealink device.
2. There is a bad connection with the plug.
3. Clean the plug with a dry cloth.
4. Connect it to another wall outlet.
5. The usage environment is out of operating temperature range.
6. Use in the operating temperature range.
7. The cable between the unit and the Yealink device is connected incorrectly.
8. Connect the cable correctly.
9. You cannot connect the cable properly.
10. You may have connected a wrong Yealink device.
11. Use the correct power supply.
12. Some dust, etc., may be in the port.
13. Clean the port.
14. Contact your dealer or authorized service facility for any further questions.

Contact Information

• YEALINK NETWORK TECHNOLOGY CO.,LTD.
• 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
• YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
• Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
• YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
• 999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
• Made in China

About Yealink

• Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of “Easy Collaboration, High Productivity”.
  With best-in-class quality, innovative technology, and user-friendly experiences, Yealink is one of the best providers in more than 140 countries and regions, ranks No.1 in the global market share of IP Phone, and is the Top 5 leader in the video conferencing market (Frost & Sullivan, 2021).

Technical Support

• Visit Yealink WIKI ( http://support.yealink.com/) for firmware downloads, product documents, FAQ, and more. For better service, we sincerely recommend you to use the
• Yealink Ticketing system ( https://ticket.yealink.com) to submit all your technical issues.
• YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
• Web: www.yealink.com
• Addr: No.1 Ling-Xia North Road, High Tech Park, Huli District, Xiamen, Fujian, P.R.C
• Copyright©2022 Yealink Inc. All rights reserved

Documents / Resources

| Yealink A30 MeetingBar with CTP18 Collaboration Touch [pdf] User Guide
A30 MeetingBar with CTP18 Collaboration Touch, A30, MeetingBar with CTP18 Collaboration Touch, Collaboration Touch
---|---

References

• Yealink Support
• Yealink Ticket
• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing
• Yealink Support
• Yealink Ticket
• Yealink Ticket

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>