LG DLE7100 7.3 cu. ft. Ultra Large Capacity Electric Dryer User Manual

DLE7100 7.3 cu. ft. Ultra Large Capacity Electric Dryer
User Manual

DLE7100 7.3 cu. ft. Ultra Large Capacity Electric Dryer

Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. The complete owner’s manual can be found on the LG website at: https://us.smartthinq.com/images/pdfmanual/DR_TD27_WIN_EN.pdf or by scanning the QR code. LG is working to create a sustainable tomorrow by publishing parts of this manual online only.
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SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE
Safety for a Dryer

WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury, death or property damage.
Do not install a booster fan in the exhaust duct.
Install all clothes dryer in accordance with the installation instructions of the manufacturer of dryer.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death or property damage.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• WHAT TO DO IF YOU SMELL GAS
  – Do not try to light any appliance.
  – Do not touch any electrical switch; do not use any phone in your building.
  – Clear the room, building or area of all occupants.
  – Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  – If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency or your gas supplier.

WARNING – RISk OF FIRE
Install the clothes dryer according to the manufacturer’s instructions and local codes.

• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation instructions.

Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING, or CAUTION.
These words mean:
DANGER – You will be killed or seriously injured if you do not immediately follow instructions.
WARNING – You may be killed or seriously injured if you do not follow instructions.
CAUTION – You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

Installation

• Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
• Do not install or store this appliance where it will be exposed to the weather.
• Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
• Properly ground the dryer to conform with all governing codes and ordinances. Follow the details in the installation instructions. Electric shock may result if the dryer is not properly grounded.
• Before use, the dryer must be properly installed as described in this manual. Electric shock may result if the dryer is not properly grounded.
• Install and store the dryer where it will not be exposed to temperatures below freezing or exposed to the weather.
• All repairs and servicing must be performed by authorized service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
• To reduce the risk of electric shock, do not install the dryer in humid spaces. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. Improper power circuits may melt, creating electric shock and/or fire hazard.
• Remove all packing items and dispose of all shipping materials properly. Failure to do so may result in burns, fire, explosion, or death.
• Place the dryer at least 18 inches (45.7 cm) above the floor for a garage installation. Failure to do so may result in burns, fire, explosion, or death.
• keep all packaging from children. Packaging material can be dangerous for children. There is a risk of suffocation.
• Do not install near another heat source such as a stove, oven or heater. Failure to follow this warning may result in product deformation, smoke, or fire.
• Do not place candles, smoking materials, or other flammables on top of the product. Dripping wax, smoke, or fire may result.
• Remove all protective vinyl film from the product. Failure to do so may result in product damage, smoke, or fire.
• Gas dryers MUST be exhausted to the outside. Failure to follow these instructions may result in fire or death.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard.
• Use only rigid, semi-rigid or flexible metal 4-inch (10.2 cm) diameter duct inside the dryer cabinet or for exhausting to the outside. Use of plastic or other combustible duct work may cause a fire. Punctured duct work may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• Duct work is not provided with the dryer, and you should obtain the necessary duct-work locally. The end cap should have hinged dampers to prevent back draft when the dryer is not in use. Failure to follow these instructions may result in fire or death.
• The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean old ducts before installing your new dryer. Failure to follow these instructions may result in fire or death.
• Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non-rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time. Failure to follow these instructions may result in fire or death.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape. For complete details, follow the Installation Instructions. Failure to follow these instructions may result in fire or death.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only during servicing. Service personnel – do not contact the following parts while the appliance is energized: CONTROL BOARD

Operation

• Read all instructions before using the appliance.

• Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

• Do not reach into the appliance if the drum is moving.

• Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.

• Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.

• Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.

• Do not tamper with controls.

• Always check the inside of the dryer for foreign objects. Failure to follow these instructions may result in fire or death.

• Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation. Failure to follow these instructions may result in fire or death.

• Be careful when opening and closing the door. Fingers and hands can get caught in the door and cause injury if the door drops forward unexpectedly.

• Do not place heavy items on or lean against the top of the door when it is open.

• Do not attempt to pull the hamper door open more than 40 degrees. The dryer could tip forward, causing injury or damage.

• Do not place items on the top of the dryer.

• Do not put animals, such as pets into the appliance.

• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene, carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels.

• Properly adjusted dryers will minimize incomplete combustion. Exposure to these substances can be minimized further by properly venting the dryer to the outdoors.

• Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
  To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.

• Do not let children or pets climb inside the dryer drum.

• Do not put living animals such as pets inside the product.

• Do not put any part of your body, such as your hands or feet, or metal objects under the product.

• Do not let your hand get pinched when opening or closing the dryer door.

Steam (steam model):

• Do not open the dryer door during steam cycles. Failure to follow these instructions may result in a burn hazard.
• Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode. Failure to follow these instructions may result in fire or death.
• Do not fill the steam feeder with gasoline, dry cleaning solvents, or other flammable or explosive substances. Failure to follow these instructions may result in fire or death.
• Do not touch the steam nozzle in the drum during or after the steam cycles. Failure to follow these instructions may result in a burn hazard.
• Do not fill the steam feeder with hot water (over 86 °F/30 °C). Failure to follow these instructions may result in a burn hazard.

Maintenance

• Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
• Clean the lint filter before or after each load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
• Before the appliance is removed from service or discarded, remove the door to the drying compartment.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only during servicing.
  Service personnel – do not contact the following parts while the appliance is energized: CONTROL BOARD

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

WARNING
Improper connection of the equipment-grounding conductor may result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt that the appliance is properly grounded.

• This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
• This appliance must be equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• Do not modify the plug. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• This appliance must be connected to a grounded metal, permanent wiring system or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance. Electric shock may result if the dryer is not properly grounded.
• The dryer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which can cause a fire hazard from overheated wires.
• Never unplug the dryer by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. The power cord may be damaged, resulting in a risk of fire and electric shock.
• Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. The power cord may melt, creating electric shock and/or fire hazard.
• When installing or moving the dryer, be careful not to pinch, crush, or damage the power cord. This will prevent injury and damage to the dryer from fire and electric shock.
• Do not, under any circumstances, cut or remove the ground prong from the power cord. To prevent personal injury or damage to the dryer, the electrical power cord must be plugged into a properly grounded outlet.
• For personal safety, this dryer must be properly grounded. Failure to do so may result in electric shock or injury.
• Refer to the installation instructions in this manual for specific electrical requirements for your model. Failure to follow these instructions may create an electric shock hazard and/or a fire hazard.
• This dryer must be plugged into a properly grounded outlet. Electrical shock may result if the dryer is not properly grounded. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow these instructions may create an electric shock hazard and/or a fire hazard.

PRODUCT FEATURES

Easy-to-Use Control Panel
An entire selection of user-friendly functions make operating the dryer easy.
Easy-Access Reversible Door
The wide-opening door provides easy access for loading and unloading. The door hinge can be reversed to adjust for installation location.
Flow Sense™ Duct Blockage Sensing System Indicator
The Flow Sense™duct blockage sensing system detects and alerts you to restrictions in the installed household ductwork that reduce exhaust airflow through the dryer. If you see the alert: Clean or repair the ducts to remove the restrictions. Keep your ducts free of blockage to help increase efficiency and reduce long drying times caused by blocked ducts.
Smart Diagnosis™
Should you experience any technical difficulty with your dryer, it has the capability of transmitting data via your telephone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

PRODUCT OVERVIEW

Parts

Accessories
Optional Accessories

NOTE

• Visit www.lg.com to purchase accessories.
• Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing.
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.
• The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

INSTALLATION

Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another location.

Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.

Dryer Models| DLE7100, DLG7101, DLE7150, DLG7151, DLE7000, DLG7001
---|---
Electrical requirements| Please refer to the rating label regarding detailed information.
Gas requirements| NG: 4–10.5-inch WC
LP: 8–13-inch WC
Dimensions| 27” (W) X 29 1/2” (D) X 44 1/2” (H), 50 1/4” (D with door open)
68.6 cm (W) X 75.0 cm (D) X 113.0 cm (H), 127.5 cm (D with door open)
Net weight| Gas dryer : 114.0 lb (51.7 Kg)
Electric dryer : 111.3 lb (50.5 Kg)
Drying capacity – Normal cycle| IEC 7.3 cu.ft. (22.5 lb/10.2 kg)

NOTE
Model numbers can be found on the cabinet inside the door.

Installation Location Requirements
WARNING
Read all installation instructions completely before installing and operating the dryer! It is important that you review this entire manual before installing and using the dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages.
The installation requires:

• A location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors. See Venting the Dryer.
• A grounded electrical outlet located within 2 ft. (61 cm) of either side of the dryer. See Connecting Electric Dryers.
• A sturdy floor to support the total dryer weight of 200 lb (90.7 kg). The combined weight of a companion appliance should also be considered.
• No other fuel-burning appliance can be installed in the same closet as a dryer.

Do not operate the dryer at temperatures below 45 °F (7 °C). At lower temperatures, the dryer might not shut off at the end of an automatic cycle. This can result in longer drying times. The dryer must not be installed or stored in an area where it will be exposed to water and/or weather. Check code requirements. Some codes limit, or do not permit, installation of the dryer in garages, mobile homes or sleeping quarters. Contact your local building inspector.
NOTE

• The floor must be level, with a maximum slope of 1 inch (2.5 cm) under the entire dryer.
  Clothes may not tumble properly, and automatic sensor cycles may not operate correctly if dryer is not level.

• For a garage installation, you will need to place the dryer at least 18 inches (46 cm) above the floor. The standard pedestal is 15 inches (38.1 cm). You will need 18 inches (46 cm) from the garage floor to the bottom of the dryer.

Clearances
Installation Spacing for Recessed Area or Closet Installation
The following spacing dimensions are recommended for this dryer. This dryer has been tested for clearances of 1 inch (2.5 cm) on the sides and rear. Recommended clearances should be considered for the following reasons:

• Additional clearances should be considered for ease of installation and servicing.

• Additional clearances might be required for wall, door and floor mouldings.

• Additional clearances should be considered on all sides of the dryer to reduce noise transfer.
  For closet installation, with a door, minimum ventilation openings in the top and bottom of the door are required. Louvred doors with equivalent ventilation openings are acceptable.

• Companion appliance spacing should also be considered.

Closet Ventilation Requirements
Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm²) must be installed no lower than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm²) must be installed no more than one foot above the floor. Install vent grills in the door or cut down the door at the top and bottom to form openings. Louvred doors with equivalent ventilation openings are also acceptable.
NOTE
There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer of vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or come into contact, causing paint damage and further increasing noise.

Installation Spacing for Recessed Area or Closet

* Required spacing

Installation Spacing for Cabinet
For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.

• Required spacing

Levelling the Dryer
WARNING
To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses. Failure to follow this warning may result in serious injury or death.

• The appliance is heavy. Two or more people are required when installing the dryer. Failure to follow this warning may result in serious injury or death.
• To ensure that the dryer provides optimal drying performance, it must be level. To minimize vibration, noise, and unwanted movement, the floor must be a perfectly level, solid surface.

NOTE
Adjust the leveling feet only as far as necessary to level the dryer. Extending the leveling feet more than necessary may cause the dryer to vibrate.

1. Position the dryer in the final location. Check levelness of dryer from side to side. Repeat from front to back.
   Place level here

2. Use an adjustable wrench to turn the leveling feet. Unscrew the legs to raise the dryer or screw in the legs to lower it. Raise or lower with the leveling feet until the dryer is level from side to side and front to back. Make sure that all four leveling feet are in firm contact with the floor.If you are installing the dryer on the optional pedestal, you must use the leveling feet on the pedestal to level the dryer. The dryer leveling feet should be fully retracted.

Reversing the Door
WARNING
THE DRYER DOOR IS VERY LARGE AND HEAVY. Failure to follow the instructions below can result in damage to the dryer, property damage or injury to persons.

• To avoid damage to the dryer or the door, support the door with a stool or box that fits under the door, or have an assistant support the weight of the door.
• Avoid dropping the door to avoid damage to the door or the floor.

1. Open the door and remove the two plastic hole caps on the catch side by gently prying up with a flat blade screwdriver. Save these for step 6.
2. While supporting the door, remove the 4 screws, two from each hinge. Set the door aside face down on a protected surface to prevent damage to the door or the work surface.
3. With the door on a protected surface, remove all screws on each side of the door and lift off the inner door frame using a flat blade screwdriver. Remove the latch hook and blank and move them to the opposite side.
4. Remove the 4 screws securing the hinges to the door frame. Remove the two plastic cover caps. Reinstall the hinges and cover caps on the opposite sides from which they were removed.
5. With the hinges and cover caps in the new locations, remount the inner door frame onto the outer door frame with the screws removed in step 3 above.
6. Reinstall the door with the screws from steps 1,2.
7. Test the swing of the door to make sure the hinges and latch are properly aligned and that the door closes and latches correctly.

Installing the Side Vent kit
WARNING

• Use a heavy metal vent.
• Do not use plastic or thin foil ducts.
• Clean old ducts before installing this dryer.
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Failure to follow all of the safety warnings in this manual could result in property damage, injury to persons, or death.

The dryer is shipped to vent to the rear. It can also be configured to vent to the bottom or side (right-side venting is not available on gas models).
An adapter kit, part number 383EEL9001B, may be purchased from an LG retailer. This kit contains the necessary duct components to change the dryer vent location.

1. Remove the rear exhaust duct retaining screw.
   Pull out the exhaust duct. Option 1: Side Venting

2. Press the tabs on the knockout and carefully remove the knockout for the desired vent opening (right-side venting is not available on gas models). Press the adapter duct onto the blower housing and secure to the base of the dryer as shown.

3. Preassemble a 4-inch (10.2 cm) elbow to the next 4-inch (10.2 cm) duct section, and secure all joints with duct tape. Be sure that the male end of the elbow faces AWAY from the dryer. Insert the elbow/duct assembly through the side opening and press it onto the adapter duct. Secure it in place with duct tape. Be sure that the male end of the duct protrudes 1½ inches (3.8 cm) to connect the remaining ductwork. Attach the cover plate to the back of the dryer with the included screw. Option 2: Bottom Venting

4. Press the adapter duct onto the blower housing and secure it to the base of the dryer as shown.

5. Insert the 4-inch (10.2 cm) elbow through the rear opening and press it onto the adapter duct. Be sure that the male end of the elbow faces down through the hole in the bottom of the dryer. Secure it in place with duct tape. Attach the cover plate to the back of the dryer with the included screw.

Venting the Dryer
WARNING
To reduce the risk of fire or explosion, electric shock, property damage, injury to persons or death when using this appliance, follow basic safety precautions, including the following:

• Do not crush or collapse duct work. Failure to follow these instructions may result in fire or death.
• Do not allow duct work to rest on or contact sharp objects. Failure to follow these instructions may result in fire or death.
• If connecting to existing duct work, make sure it is suitable and clean before installing the dryer. Failure to follow these instructions may result in fire or death.
• Venting must conform to local building codes. Failure to follow these instructions may result in fire or death.
• Gas dryers MUST exhaust to the outdoors. Failure to follow these instructions may result in fire or death.
• Use only 4-inch (10.2 cm) rigid, semi-rigid or flexible metal duct work inside the dryer cabinet and for venting outside. Failure to follow these instructions may result in fire or death.
• To reduce the risk of fire, combustion, or accumulation of combustible gases, DO NOT exhaust dryer air into an enclosed and unventilated area, such as an attic, wall, ceiling, crawl space, chimney, gas vent, or concealed space of a building. Failure to follow these instructions may result in fire or death.
• To reduce the risk of fire, DO NOT exhaust the dryer with plastic or thin foil ducting. Failure to follow these instructions may result in fire or death.
• The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean any old ducts before installing your new dryer. Failure to follow these instructions may result in fire or death.
• Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non-rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time. Failure to follow these instructions may result in fire or death.
• DO NOT use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape. Failure to follow these instructions may result in fire or death.
• Do not exceed the recommended duct length limitations noted in the chart. Failure to follow these instructions may result in extended drying times, fire or death.
• Duct work is not provided with the dryer. You should obtain the necessary duct work locally. The vent hood should have hinged dampers to prevent back draft when the dryer is not in use. Failure to follow these instructions may result in fire or death.
• The total length of flexible metal duct must not exceed 8 ft. (2.4 m).
• In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer should be used. In the United States, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct, Subject 2158 A, should be used.

Duct work Wall Cap Type| Number of 90° Elbows| Maximum length of 4-inch (10.2 cm) diameter rigid metal duct
---|---|---
Recommended| 0| 65 ft.(19.8 m)
1| 55 ft.(16.8 m)
2| 47 ft.(14.3 m)
3| 36 ft.(11.0 m)
4| 28 ft.(8.5 m)
Use only for short run installations| 0| 55 ft.(16.8 m)
1| 47 ft.(14.3 m)
2| 41 ft.(12.5 m)
3| 30 ft.(9.1 m)
4| 22 ft.(6.7 m)

NOTE
Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.

Routing And Connecting Duct work
NOTE
Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately.

• Use 4-inch (10.2 cm) diameter rigid, semi-rigid or flexible metal duct work.
• The exhaust duct run should be as short as possible.
• Use as few elbow joints as possible.
• The male end of each section of exhaust duct must point away from the dryer.
• Use duct tape on all duct joints.
• Insulate duct work that runs through unheated areas in order to reduce condensation and lint buildup on duct surfaces.
• Incorrect or inadequate exhaust systems are not covered by the dryer warranty. Dryer failures or service required because of such exhaust systems will not be covered by the dryer warranty.

Correct Venting

Incorrect Venting

Connecting Gas Dryers
WARNING
To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow basic safety precautions.

Gas Supply Requirements

• As shipped from the factory, this dryer is configured for use with natural gas (NG). It can be converted for use with propane (LP) gas. Gas pressure must not exceed 8 inches (20.3 cm) of water column for NG, or 13 inches (33 cm) of water column for LP.
• A qualified service or gas company technician must connect the dryer to the gas service. Failure to follow these instructions may result in fire, explosion, or death.
• Isolate the dryer from the gas supply system by closing its individual manual shutoff valve during any pressure testing of the gas supply at pressures greater than 1/2 psi (3.5 kPa).
• Supply line requirements: Your laundry room must have a rigid gas supply line to the dryer. In the United States, an individual manual shutoff valve MUST be installed within at least 6 ft. (1.8 m) of the dryer, in accordance with the National Fuel Gas Code ANSI Z223.1 or Canadian gas installation code CSA B149.1. A 1/8-inch (0.3 cm) NPT pipe plug must be installed. Failure to do so may result in fire, explosion, or death.
• If using a rigid pipe, the rigid pipe should be ½ inch IPS. If acceptable under local codes and ordinances and when acceptable to your gas supplier, 3/8-inch (1 cm) approved tubing may be used where lengths are less than 20 ft. (6.1 m). Larger tubing should be used for lengths in excess of 20 ft. (6.1 m). Failure to do so may result in fire, explosion, or death.
• Connect the dryer to the type of gas shown on the nameplate. Failure to do so may result in fire, explosion, or death.
• To prevent contamination of the gas valve, purge the gas supply of air and sediment before connecting the gas supply to the dryer. Before tightening the connection between the gas supply and the dryer, purge remaining air until the odor of gas is detected. Failure to do so may result in fire, explosion, or death.
• DO NOT use an open flame to inspect for gas leaks. Use a noncorrosive leak detection fluid. Failure to do so may result in fire, explosion, or death.
• Use only a new AGA- or CSA-certified gas supply line (in compliance with the Standard for Connectors for Gas Appliances, ANSI Z21.24
• CSA 6.10) with flexible stainless steel connectors.
• Securely tighten all gas connections. Failure to do so may result in fire, explosion, or death.
• Use Teflon tape or a pipe-joint compound that is insoluble in propane (LP) gas on all pipe threads. Failure to do so may result in fire, explosion, or death.
• DO NOT attempt any disassembly of the dryer; disassembly requires the attention and tools of an authorized and qualified service technician or company. Failure to follow this warning may result in fire, explosion, or death.

Electrical Requirements for Gas Models Only

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Failure to follow this warning may result in fire, explosion, or death.
• For personal safety, this dryer must be properly grounded. Failure to follow this warning may result in fire, explosion, or death.
• This dryer must be plugged into a 120-VAC, 60-Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker. Failure to follow this warning may result in fire, explosion, or death.
• Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Failure to follow this warning may result in fire, explosion, or death.

WARNING
ELECTRIC SHOCK HAZARD
Failure to follow safety warnings could result in serious injury or death.
This dryer is equipped with a three-prong grounding plug for protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Connecting the Gas Supply

• Installation and service must be performed by a qualified installer, service agency, or the gas supplier. Failure to do so may result in fire, explosion, or death.
• Use only a new stainless steel flexible connector and a new AGA-certified connector. Failure to do so may result in fire, explosion, or death.
• A gas shutoff valve must be installed within 6 ft. (1.8 m) of the dryer. Failure to do so may result in fire, explosion, or death.
• The dryer is configured for natural gas when shipped from the factory. Make sure that the dryer is equipped with the correct burner nozzle for the type of gas being used (natural gas or propane gas). Failure to do so may result in fire, explosion, or death.
• If necessary, the correct nozzle (for the LP nozzle kit, order part number 383EEL3002D) should be installed by a qualified technician and the change should be noted on the dryer. Failure to do so may result in fire, explosion, or death.
• All connections must be in accordance with local codes and regulations. Failure to do so may result in fire, explosion, or death.
• Gas dryers MUST exhaust to the outdoors. Failure to do so may result in fire, explosion, or death.
  NOTE
  This dryer is configured from the factory for natural gas (NG). If the dryer is to be used with propane (LP) gas, it must be converted by a qualified service technician.

1. Make sure that the gas supply to the laundry room is turned OFF and the dryer is unplugged. Confirm that the type of gas available in your laundry room is appropriate for the dryer.

2. Remove the shipping cap from the gas fitting at the back of the dryer. Be careful not to damage the threads of the gas connector when removing the shipping cap.

3. Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting.
   NOTE
   DO NOT use old connectors.

4. Securely tighten all connections between the dryer and your laundry room’s gas supply.

5. Turn on your laundry room’s gas supply.

6. Check all pipe connections (both internal and external) for gas leaks with a noncorrosive leakdetection fluid.

7. Proceed to Venting the Dryer.

High-Altitude Installations
The BTU rating of this dryer is AGA-certified for elevations below 10,000 feet.
If your gas dryer is being installed at an elevation above 10,000 feet, it must be debated by a qualified technician or gas supplier.

Connecting Electric Dryers
Electrical Requirements for Electric Models Only
WARNING
To help prevent fire, electric shock, serious injury, or death, the wiring and grounding must conform to the latest edition of the National Electrical Code, ANSI/NFPA 70 and all applicable local regulations. Please contact a qualified electrician to check your home’s wiring and fuses to ensure that your home has adequate electrical power to operate the dryer.

• This dryer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dryer. Failure to do so may result in fire, explosion, or death.
• The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). ELECTRICAL SERVICE FOR THE DRYER SHOULD BE OF THE MAXIMUM RATE VOLTAGE LISTED ON THE NAMEPLATE. DO NOT CONNECT THE DRYER TO 110-, 115-, OR 120 VOLT CIRCUIT. Failure to follow these instructions may result in fire, explosion, or death.
• If the branch circuit to dryer is 15 ft. (4.5 m) or less in length, use UL (Underwriters Laboratories) listed No. 10 AWG wire (copper wire only), or as required by local codes. If over 15 ft. (4.5 m), use UL-listed No. 8 AWG wire (copper wire only), or as required by local codes. Allow sufficient slack in wiring so the dryer can be moved from its normal location when necessary. Failure to do so may result in fire, explosion, or death.
• The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer. Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages. Failure to follow these instructions may result in fire, explosion, or death.
• Do not modify the plug and internal wire provided with the dryer.
• The dryer should be connected to a 4-hole outlet.
• If the plug does not fit the outlet, a proper outlet will need to be installed by a qualified electrician.

WARNING
Connect the power cord to the terminal block. Connect each wire in the power cord to the terminal block screw with the matching colored wire. The terminal block wire colors are indicated in the manual. Failure to follow these instructions may result in a short or overload.
Grounding through the neutral conductor is prohibited for: (1) new branch- circuit installations, (2) areas where local codes prohibit grounding through the neutral conductor.

Four-Wire Power Cord

• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends.

1. Remove the terminal block access cover on the upper back of the dryer.

2. Install a UL-listed strain relief into the power cord through-hole.

3. Thread a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief.

4. Transfer the dryer’s ground wire from behind the green ground screw to the center screw of the terminal block.
   NOTE
   This dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited.

5. Attach the two hot leads of the power cord to the outer terminal block screws.

6. Attach the white neutral wire to the center screw of the terminal block.

7. Attach the power cord ground wire to the green ground screw.

8. Tighten all screws securely.

9. Reinstall the terminal block access cover.

Four-Wire Direct Wire

• A UL-listed strain relief is required.
• Use UL-listed 4-wire #10 AWG minimum copper conductor cable. Allow at least 5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer.

1. Remove 5 inches (12.7 cm) of the outer covering from the wire. Remove 5 inches (12.7 cm) of insulation from the ground wire. Cut off approximately 1½ inches (3.8 cm) from the other three wires and strip 1 inch (2.5 cm) of insulation from each wire. Bend the ends of the three shorter wires into a hook shape.

2. Remove the terminal block access cover on the upper back of the dryer.

3. Install a UL-listed strain relief into the power cord through-hole.

4. Thread the 4-wire #10 AWG-minimum copper power cable prepared in step 1 through the strain relief.

5. Transfer the dryer’s ground wire from behind the green ground screw to the center screw of the terminal block.
   NOTE
   This dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited.

6. Attach the two hot leads of the power cord to the outer terminal block screws.

7. Attach the white neutral wire to the center screw of the terminal block.

8. Attach the power cord ground wire to the green ground screw.

9. Tighten all screws securely.

10. Reinstall the terminal block access cover.

WARNING
Connect the power cord to the terminal block.
Connect each wire in the power cord to the terminal block screw with the matching colored wire. The terminal block wire colors are indicated in the manual. Failure to follow these instructions may result in a short or overload.
Grounding through the neutral conductor is prohibited for: (1) new branch- circuit installations, (2) areas where local codes prohibit grounding through the neutral conductor.
Three-Wire Power Cord

• A 3-wire connection is NOT permitted on new construction after January 1, 1996.
• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends.

1. Remove the terminal block access cover on the upper back of the dryer.

2. Install a UL-listed strain relief into the power cord through-hole.

3. Thread a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief.

4. Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.

5. Attach the neutral (white) wire to the center terminal block screw.
   NOTE
   The dryer is supplied with the neutral conductor grounded. If a 3-wire cord is to be used and is allowed, make sure the white neutral grounding wire is connected to the green ground screw.

6. Connect the external ground (if required by local codes) to the green ground screw.

7. Tighten all screws securely.

8. Reinstall the terminal block access cover.

Three-Wire Direct Wire

• A 3-wire connection is NOT permitted on new construction after January 1, 1996.
• A UL-listed strain relief is required.
• Use UL-listed 3-wire, #10 AWG-minimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer.

1. Remove 3½-inch (8.9 cm) of the outer covering from the wire. Strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three wires into a hook shape.

2. Remove the terminal block access cover on the upper back of the dryer.

3. Install a UL-listed strain relief into the power cord through-hole.

4. Thread the 3-wire, #10 AWG-minimum copper conductor power cable prepared in step 1 through the strain relief.

5. Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.

6. Attach the neutral (white) wire to the center terminal block screw.
   NOTE
   The dryer is supplied with the neutral conductor grounded. If a 3-wire cord is to be used and is allowed, make sure the white neutral grounding wire is connected to the green ground screw.

7. Connect the external ground (if required by local codes) to the green ground screw.

8. Tighten all screws securely.

9. Reinstall the terminal block access cover.

Final Installation Check
Once you have completed the installation of the dryer and it is in its final location, confirm proper operation with the following tests and the Installation Test (Duct Check) on the following page.
Testing Dryer Heating
GAS MODELS
Close the dryer door, press the POWER button to turn the dryer on, and start the dryer on a heat setting. When the dryer starts, the igniter should ignite the main burner.
ELECTRIC MODELS
Close the dryer door, press the POWER button to turn the dryer on, and start the dryer on a heat setting. The exhaust air should be warm after the dryer has been operating for 3 minutes.
Checking Airflow
Effective dryer operation requires proper airflow. The adequacy of the airflow can be measured by evaluating the static pressure. Static pressure in the exhaust duct can be measured with a manometer, placed on the exhaust duct approximately 2 ft. (60.9 cm) from the dryer. Static pressure in the exhaust duct should not exceed 0.6-inch (1.5 cm). The dryer should be checked while the dryer is running with no load.
Checking Levelness
Once the dryer is in its final location, recheck the dryer to be sure it is level. Make sure it is level front to back and side to side, and that all four leveling feet are firmly on the floor.
Checking Venting
Vent duct work should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in drying performance occurs, check duct for obstructions and blockages.

Installation Test (Duct Check)
Once you have completed the installation of the dryer, use this test to make sure the condition of the exhaust system is adequate for proper operation of the dryer. This test should be performed to alert you to any serious problems in the exhaust system of your home.

• This dryer features Flow Sense™, an innovative sensing system that automatically detects blockages and restrictions in dryer duct work. Keeping duct work clean of lint buildup and free of restrictions allows clothes to dry faster and reduces energy use.
  NOTE
  The dryer should be cool before starting this test. If the dryer was warmed up during installation, run the AIR DRY cycle for a few minutes to reduce the interior temperature.

To activate the installation test:

1. Remove the drying rack and literature, and then close the door.
   Do not load anything in the drum for this test, as in may affect the accuracy of the results.

2. Press and hold the POWER, Temp., and Wrinkle Care buttons until and a usage count alternate in the display. (The usage count indicates the number of cycles run with no load during the last 5 cycles.)

3. Press the START/PAUSE button.
   The dryer will start the test, which will last about 2 minutes. The heat will be turned on and the temperatures in the drum will be measured and displayed. A chime sounds when the test portion of the cycle is complete.

4. Check the display for results.
   During the test cycle, monitor the Flow Sense™ display on the control panel. If the Flow Sense™ LED is not turned on, when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the Flow Sense™ LED will be turned on. Other problems may also be shown with error codes. See the chart below for error code details and solutions. LED; turned on: RESTRICTED
   The Flow Sense™ LED indicates that the exhaust system is severely restricted. Have the system checked immediately, as performance will be poor.

5. End of cycle.
   At the end of the test cycle, will display. The test cycle will end and the dryer will shut off automatically after a short delay.

• Check the error code before you call for service
  Error Code| Possible Causes| Solutions
  ---|---|---
  tE1 or tE2| · Temperature sensor failure.| · Turn off the dryer and call for service.
  HS| · Humidity sensor failure.| · Turn off the dryer and call for service.
  PS or PF or nP| · Electric dryer power cord is not connected correctly, or house power supply is incorrect.
  · House fuse is blown, circuit breaker has tripped, or power outage has occurred.| · Check the power supply or the connection of the power cord to the terminal block. Refer to the Connecting Electric Dryers section of this manual for complete instructions.
  · Reset circuit breaker or replace fuse. Do not increase the fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
  gAS| · Gas supply or service turned off. (Gas Model only.)| · Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
• Check the duct condition
  If the Flow Sense™ LED is turned on, check the exhaust system for restrictions and damage. Repair or replace the exhaust system as needed.

NOTE
When the dryer is first installed, this test should be performed to alert you to any existing problems with the exhaust duct in your home. However, since the test performed during normal operation provides more accurate information on the condition of the exhaust duct than does the installation test, the number of bars displayed
during the two tests may not be the same.
Do not interrupt the test cycle, as this could result in inaccurate results.
Even if no bars are displayed during the test cycle, some restrictions may still be present in the exhaust system. Refer to the Venting the Dryer section of this manual for complete exhaust system and venting requirements.

Restricted or Blocked Airflow
Avoid long runs or runs with multiple elbows or bends.

Check for blockages and lint buildup.

Make sure the duct work is not crushed or restricted.

OPERATION

WARNING
To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the IMPORTANT SAFETY INSTRUCTIONS, before operating this dryer.
Using the Dryer

1. Clean the Lint Filter
   If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place. The dryer will not operate without the lint filter in place.

2. Load the Dryer
   Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care.

3. Turn on The Dryer
   Press the POWER button to turn ON the dryer. The cycle LEDs will illuminate and a chime will sound.

4. Select a Cycle
   Turn the cycle selector knob in either direction until the LED for the desired cycle is on. The preset temperature, dry level, and option settings for that cycle will be shown. Default settings for the selected cycle can now be changed if desired. Refer to the Cycle Setting and Options page for details. NOTE
   Not all options or modifiers are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.

5. Begin the Cycle
   Press the START/PAUSE button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the START/PAUSE button. If the cycle is not restarted within 60 minutes of being paused, the dryer will shut off and the settings will be lost.

6. End of Cycle
   When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.

Loading the Dryer
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following:

• Check all pockets to make sure that they are empty. Items such as clips, pens, coins, and keys can damage both your dryer and your clothes. Flammable objects such as lighters or matches could ignite, causing a fire. Failure to do so may result in fire, explosion, or death.
• Never dry clothes that have been exposed to oil, gasoline, or other flammable substances. Washing clothes will not completely remove oil residues. Failure to obey this warning may result in fire, explosion, or death.

NOTE
Loading Tips

• Combine large and small items in the same load.
• Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.
• Use mesh laundry bags to separate clothes with zippers, hooks, straps, and drawstrings to prevent them from catching on or tangling with other clothes or damaging the lint filter.

Control Lock
Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the dryer is operating.
Press and hold the button marked Control Lock for 3 seconds to activate or deactivate the Control Lock function. The Control Lock icon will be shown in the display, and all controls will be disabled except the POWER button.
NOTE
Once set, Control Lock remains active until it is manually deactivated. Control Lock must be turned off to run another cycle. To deactivate Control Lock, press and hold the Control Lock button for 3 seconds.

Additional Operation
Information
This manual contains an abbreviated Operation section.
The complete owner’s manual can be found on the LG website at:

https://us.smartthinq.com/images/pdfmanual/DR_TD27_WIN_EN.pdf

• Check the Lint Filter Before Every Load
• Sorting Loads
• Loading the Dryer
• Control Panel
• Cycle Guide
• Cycle Settings and Options

SMART FUNCTIONS

LG ThinQ Application
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
LG ThinQ Application Features

• Smart Diagnosis™

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Smart Diagnosis™ Feature
This feature is only available on the models with or logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi- Fi disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

• Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

1. Press the Power button to turn on the appliance.
   • Do not press any other buttons.

2. Hold the mouthpiece of your phone in front of the or logo.

3. Press and hold the Temp. button for 3 seconds or longer while continuing to hold your phone to the logo.

4. Keep the phone in place untill the tone transmission has finished. The display will count down the time. Once the cont down is over and the tones have stopped, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while the tones are being transmitted.

MAINTENANCE

Regular Cleaning

WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following:

• Unplug the dryer before cleaning to avoid the risk of electric shock. Failure to follow this warning may cause serious injury, fire, electric shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.

Cleaning the Exterior
Proper care of your dryer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE

• Do not use mentholated spirits, solvents, or similar products.
• Never use steel wool or abrasive cleansers; they can damage the surface.

Cleaning the Interior
Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.
Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent, then wipe dry.
The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer’s specifications. Never use steel wool or abrasive cleansers; they may scratch or damage the surface.
Cleaning Around and Under the Dryer
Vacuum lint and dust from around the dryer and underneath it regularly. Vent duct work should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check duct work for obstructions and blockages.
Maintaining Duct work
Vent duct work should be checked for lint buildup once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check duct work for obstructions and blockages. Contact a qualified technician or service provider.

Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.

To clean, open the dryer door and pull the lint filter straight up. Then:

1. For everyday cleaning, roll any lint off the filter with your fingers, or
2. Vacuum the lint filter.
3. If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling.

NOTE
NEVER operate the dryer without the lint filter in place. NEVER operate the dryer with a wet lint filter.

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: When I press a button, why does my dryer beep and then nothing happens?****

– A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds.

Q: Why does my dryer take so long to dry clothes?****

– A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be professionally cleaned or repaired.

Q: Why does my dryer start by itself every few minutes?****

– A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.

User Support Videos
For further assistance, there are videos and tutorials available through the LG.com website.

1. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials.
2. Select Appliances and Dryers in the search menu on the new page.

Scan this QR code to quickly access the video search page on the LG website. Once there, select Appliances and Dryers in the search box.

http://www.lg.com/us/support/videos

Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.

The Flow Sense TM indicator remains active after clearing the restriction in the venting.| After clearing the restriction, the Flow Sense TM system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow SenseTM indicator is reset.| If the Flow SenseTM indicator remains active for more than five cycles after the restriction has been cleared, call for service.
Dryer will not turn on| Power cord is not properly plugged in.| Make sure that the plug is securely plugged into a grounded outlet matching the dryer’s rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.| Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
Dryer does not heat| House fuse is blown, circuit breaker has tripped, or power outage has occurred.| Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
NOTE
Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat.
Gas supply or service is turned off (gas models only).| Confirm that the house gas shutoff and the dryer gas shutoff valves are both fully open. Even if gas is not supplied to the dryer, it will run and display error code. Verify that other gas appliances in the home are working normally.
Energy Saver option selected (on some models)| If using the Cotton/Normal cycle, deselect the energy saver option. The Energy Saver option is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
Display show error code nP| Electric dryer power cord is not connected correctly, or house power supply is incorrect.| Check the power supply or the connection of the power cord to the terminal block.
Display show error code gAS| Gas supply or service turned off (gas models only).| Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
Problem| Possible Cause| Solutions
---|---|---
Clothes take too long to dry| Exhaust ducts are blocked, dirty, or duct run is too long.| Confirm that the exhaust duct is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged.
Load is not properly sorted.| Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster.
Clothes take too long to dry| Large load of heavy fabrics.| Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size.
Dryer controls are not set properly.| Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.| Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.| Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
NOTE
Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat.
Dryer is overloaded.| Divide extra large loads into smaller loads for better drying performance and efficiency.
Dryer is under loaded.| If you are drying a very small load, add a few extra items to ensure proper tumbling action. If the load is very small and you are using SENSOR DRY cycles, the electronic control cannot properly sense the dryness of the load and may shut off too soon. Use TIME DRY or add some extra wet clothes to the load.
Problem| Possible Cause| Solutions
---|---|---
Clothes take too long to dry| Energy Saver option selected (on some models)| If using the Cotton/Normal cycle, deselect the Energy Saver option. This option reduces energy use by adding an air dry section to the beginning of the cycle.
Drying time is not consistent| Heat settings, load size, or dampness of clothing is not consistent.| The drying time for a load will vary depending on the type of heat used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust duct and lint filter. Even an unbalanced load in the washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.

Confirm and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.| Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.| Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pre-treating prior to washing.
Clothes are wrinkled| Clothes dried too long (over dried).| Over drying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or LESS DRY setting and remove items while they still retain a slight amount of moisture.
Clothes left in dryer too long after cycle ends.| Use the WRINKLE CARE option. This feature will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling.
Clothes are shrinking| Garment care instructions are not being followed.| To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting.
Lint on clothes| Lint filter not cleaned properly.| Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
Laundry not sorted properly.| Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Problem| Possible Cause| Solutions
---|---|---
Lint on clothes| Excess static in clothes.| Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s instructions. Over drying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles.
Dryer is overloaded.| Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.| Check pockets thoroughly before washing and drying clothes.
Excess static in clothes after drying| Fabric softener is not used or used incorrectly.| Use a fabric softener or the STATIC SHIELD option, if equipped, to reduce static electricity. Be sure to follow the manufacturer’s instructions.
Clothes dried too long (over dried).| Over drying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use AUTO DRY cycles. Select a LESS DRY setting on SENSOR DRY cycles, if necessary.
Drying synthetics, permanent press, or synthetic blends.| These fabrics are naturally more prone to static buildup. Try using fabric softener, or use LESS DRY and/or shorter TIME DRY time settings.
Clothes have damp spots after a SENSOR DRY cycle.| Very large load or very small load.

Single large item such as a blanket or comforter.

| If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a Time Dry cycle for very small loads.
Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp. When drying a single bulky item, it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas.
To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed, empty the lint trap, then set a Time Dry cycle to finish drying the item(s).

the dryer and call for service.
Display shows error code: PS (electric dryers only)| Power cord is connected incorrectly.| Check the connection of the power cord to the terminal block.
*Flow Sense TM indicator shows four bars during the drying cycle or the display shows “d80” after drying
* This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to set up an appointment to have your exhaust system cleaned and inspected.| Exhaust system is too long or has too many turns/restrictions.| Install a shorter or straighter duct run. See the Installation Instructions for details.
Partial blockage of the duct work due to lint buildup or other foreign object.| Duct work should be checked/cleaned immediately. Dryer can be used in this condition, but drying times will be longer and energy consumption will increase.
The appliance has detected a restriction in the external dryer venting.| If exhaust restrictions are sensed by the Flow SenseTM system, the indicator will remain on for 2 hours after the end of the cycle. Opening the door or pressing the POWER button will turn off the display.
The Flow Sense TM indicator remains active after clearing the restriction in the venting.| After clearing the restriction, the Flow Sense TM system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow SenseTM indicator is reset.| If the Flow SenseTM indicator remains active for more than five cycles after the restriction has been cleared, call for service.
indicator light is on during the drying cycle| Lint filter not cleaned properly.| Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
Problem| Possible Cause| Solutions
---|---|---
The display shows d90, d95| The duct work is about 90%-95% blocked.(“d90” or “d95” error code is displayed for 2 hours only)
House exhaust system blocked.**| Do not use the dryer until the exhaust system has been cleaned and/or repaired. Using the dryer with a severely restricted exhaust is dangerous and could result in a fire or other property damage.
Check the outside dryer vent while the dryer is operating to make sure there is strong airflow.
If the exhaust system is extremely long, have it repaired or rerouted.
Keep the area around the dryer clean and free of clutter.
Check vent hood for damage or lint clogging.
Make sure the area around the vent hood is clear.

WARRANTY (USA)

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty. Warranty Period| Scope of Warranty| HOW SERVICE IS HANDLED
---|---|---
One (1) year from date of original retail purchase| Parts and Labor| LG will provide parts and labor to repair or replace defective parts.
Three (3) years from date of original retail purchase| Dryer drum| Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.

• Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
• Replacement products and parts may be new or re manufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives your specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.
• Failure of the product to perform during power failures and interrupted or inadequate electrical service.
• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product’s owner’s manual.
• Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Conversion of product from natural gas or LP gas.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation.
• Increases in utility costs and additional utility expenses.
• Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.
• Costs associated with removal of your product from your home for repairs.
• The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.
• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.

Filter is clogged.| |
---|---|---
Not heating, long dry time
Duct is clogged.| | Clean the hood and duct.
Not heating, long dry time
Excessive duct length and/or multiple elbows| | Keep exhaust ducts as short as possible, using as few elbows and bends as possible.
Not heating, long dry time
Improperly connected power cord or electrical outlet issue.| | Reconnect power cord, replace house fuse or reset breaker. If outlet is issue, electrician may be required.
No Power
Not Heating
Gas valve is not turned on. (Gas Dryer)| | Open the gas valve.
Not heating
Door Reversal| | Instructions for door reversal can be found in the owner’s manual.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
For additional product information, visit the LG website at http://www.lg.com
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813

PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs, NJ 07632.You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Govemina Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the MA Rules. Any in- person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.Ig.comiusisupport/repair- serviceischedule-repair-continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Memo: ——————–

This product qualifies for ENERGY STAR in the “factory default (Home Use)” setting. Changing the factory default settings or enabling other features may increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR .

LG Customer Information Center
1-800-243-0000-USA
1-888-542-2623-CANADA
Register your product Online!
www.lg.com

References

• Consumer & Home Electronics from LG | LG UK
• LG Electronics & Home Appliances | Shop Now | LG USA
• LG Electronics & Home Appliances | Shop Now | LG USA
• Request Product Repair Service | LG USA Support

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