vtech RM5887HD 5 Inch Smart WiFi 1080p Over the Crib Monitor User Guide
- June 9, 2024
- vtech
Table of Contents
RM5887HD 5 Inch Smart WiFi 1080p Over the Crib Monitor
Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news.
RM5887HD
5″ Smart Wi-Fi 1080p Over-the-Crib Monitor
For more support information
S m
RM5887HD
Congratulations
on purchasing your new VTech product. Before using this baby monitor, please
read the Important safety instructions.
For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, visit www.vtechcanada.com.
What does HD Video Monitor do?
VTech 5″ Smart Wi-Fi 1080p Over-the-Crib Monitor allows you to stay close to
your baby when you are on the move or away. This monitor is Wi-Fi enabled,
using your home wireless network to stream live video and audio through the
1080p baby unit and 5-inch color screen parent unit. It allows you to maintain
a constant connection to your baby. You can also monitor from your smartphone
or mobile tablet. VTech 5″ Smart Wi-Fi 1080p Video Monitor uses MyVTech Baby
Pro app to let you instantly see and hear what’s happening with your baby from
anywhere in the world. The app can be downloaded from the App Store or the
Google PlayTM Store.
Important safety instructions
The applied nameplate is located at the bottom of the baby unit’s base. When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
- Follow all warnings and instructions marked on the product. 2. Adult setup
is required. 3. CAUTION: Do not install the baby unit at a height above 6.5
feet (2 meters). 4. This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be used as such. 5. This product is not intended for use as a medical monitor. 6. Do not use this product near water, for example, near to a bath, sink, swimming pool or shower. 7. CAUTION: Use only the battery provided. There may be a risk of explosion if a wrong type of battery is used for the parent unit. The battery cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use, storage or transportation. Disposal of battery in fire or a hot oven, or mechanically crushing or cutting the battery can result in an explosion. Leaving the battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Dispose of used battery according to the information in The RBRC seal. 8. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
Power adapter information: Baby Unit Output: 5V DC 1.5A VTech Telecommunications Ltd. Model: VT07EUS05150 Parent Unit Output: 5V DC 2A VTech Telecommunications Ltd. Model: VT07EUS05200
Rechargeable battery information: 3.7V 5000mAh, 18.5Wh Lithium-ion battery Zhuhai Great Power Energy Co., Ltd. Model: GSP806090-5Ah-3.7V-1S1P 9. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, underthe-table or cabinet outlet. 10. For pluggable equipment, the socket-outlet (power adapter) should be installed near the equipment and should be easily accessible. 11. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 12. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation. 13. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped. 14. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. - Do not overload wall outlets or use an extension cord. 16. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
- This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat source. 18. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 19. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 20. You should test the sound reception every time you turn on
the units or move one of the components. 21. Periodically examine all
components for damage. 22. There is a very low risk of privacy loss when using
certain
electronic devices, such as baby monitors, cordless telephones, etc. To
protect your privacy, make sure the product has never been used before
purchase, reset the baby monitor periodically by powering off and then
powering on the units, and power off the baby monitor if you will not use it
for some time. 23. Children should be supervised to ensure that they do not
play with the product. 24. The small parts of this monitor can be swallowed by
babies or small children. Keep these parts out of reach of children. 25. The
product is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS Cautions · (U0soeCa)nadndsto10re4othFe(4p0rooCd).uct
at a temperature between 32oF · Mishandling batteries can cause burn, fire or
explosion
hazards. · Batteries should not be exposed to excessive heat such as
bright sunshine or fire. · Do not expose the product to extreme cold, heat or
direct
sunlight. Do not put the product close to a heating source.
·
Warning–Strangulation Hazard–
Children have STRANGLED in cords. Keep
this cord out of the reach of children (more
than 3 ft (0.9m) away). Do not remove warning
label on the adaptor cord.
· Never place the camera unit(s) inside the baby’s cot or
playpen. Never cover the camera unit(s) or parent unit with
anything such as a towel or a blanket.
· Other electronic products may cause interference with your
camera unit. Try installing your camera unit as far away from
these electronic devices as possible: wireless routers, radios,
cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless
telephones.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless devices): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients · Should keep wireless devices at least six inches from the
pacemaker. · Should NOT place wireless devices directly over the
pacemaker, such as in a breast pocket, when it is turned ON. WTR’s evaluation
did not identify any risk to bystanders with pacemakers from other persons
using wireless devices.
Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user’s manual, the product is safe to be used based on scientific evidence available today.
What’s in the box
Your baby monitor package contains the following items. Save your sales
receipt and original packaging in the event warranty service is necessary.
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Parent Unit
Parent Unit adapter (Output: 5V 2A)
Quick start guide
Baby Unit
Extension cable
Baby Unit adapter (Output: 5V 1.5A)
Mounting template
Requirements
For mobile access: MyVTech Baby Pro mobile app Network Wi-Fi router
Internet connection
Wi-Fi
2.4GHz 802.11 b/g/n
1.5 Mbps @ 720p or 2.5 Mbps @1080p upload bandwidth per baby unit
Mounting: second extension
A
B C
Extension cover
Mounting cover
D
F
E
Cable cover
Mounting bracket (the part attach to the wall)
End cable cover
H
x 3
x 3
G
Wall mount screws
and anchors (wall plugs)
(inside bag with label)
I
x 6
x 6
Cable cover screws and anchors (wall plugs)
(inside bag with label)
Connect, charge and power on the parent unit
Connect the baby monitor
· The rechargeable battery in the parent unit is built-in. · Use only the
power adapters supplied with this product. · Make sure the parent unit and the
baby unit are not connected to the switch controlled electric outlets. ·
Connect the power adapters in a vertical or floor mount position only. The
adapter prongs are not
designed to hold the weight of the parent unit and the baby unit, so do not
connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise,
the adapter may not properly connect to the outlets. · Make sure the parent
unit, the baby unit and the power adapter cords are out of reach of children.
Charge the parent unit battery before use
The parent unit runs on rechargeable battery or AC power. To continuously
monitor your baby, keep the parent unit connected to AC power.
· Before using the baby monitor for the first time, charge the parent unit battery for 12 hours. When the parent
unit battery is fully charged, the battery icon becomes solid
.
· The standby time varies depending on your actual use.
The parent unit turns on automatically after connecting to the power socket, and the welcome screen appears. You can press Power to turn the parent unit on or press and hold to turn it off.
The battery icon indicates the battery status (see the following table).
Battery indicators
Battery status
Action
The screen displays and The LED light flashes.
.
The battery has very little charge and may be used
Charge without interruption (about 30 minutes).
for only a short time.
The battery icon becomes solid The battery is fully
.
charged.
To keep the battery charged, connect it to AC power when in use.
Raise the parent unit antenna for better reception
CONFORMS TO UL STD. 62368-1 CERTIFIED TO CSA STD. C22.2 NO.62368-1
Android TM and Google Play TM are trademarks of Google Inc. App Store is a
trademark of Apple Inc., registered in the U.S. and other countries. IOS is a
trademark or registered trademark of Cisco in the U.S. and other countries and
is used under license.
Specifications are subject to change without notice. © 2022 VTech
Communications, Inc. All rights reserved. 12/22. RM5887HD_US_QSG_V1
Disclaimer and Limitation of Liability
VTech Communications, Inc. and its suppliers assume no responsibility for any
damage or loss resulting from the use of this user’s manual. VTech
Communications, Inc. and its suppliers assume no responsibility for any loss
or claims by third parties that may arise through the use of this product.
Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road –
Ste 555 Tigard, OR 97223, United States Phone: 1
800-595-9511 in the U.S. or 1
800-267-7377 in Canada
mount the baby unit
Cautions:
· Wall mount should be 1m above the bed sheet level or baby, and 1.7m above
the floor. You can use the mounting template (a paper ruler) for measurement.
· Wall mount should install on the long side of the bed.
Install the wall mount
1. Insert the First extension (A) onto the Second extension (B), aligning the
slot in between. Make sure the DC socket is out on opening of the Second
extension and ready for connection.
A
Scan QR code to watch wall mount installation video.
2. Insert the Second extension (B) onto the Mounting cover (D).
B
4. Connect the cable jack with the DC socket, then secure the cable with the
Extension cover (C).
C
B
3. Let the cable jack of the Extension cable pass through from the back of
the Mounting cover (D), to the opening of the Second extension (B).
B
D
5. Use Mounting template to measure the
location of the wall mount, and place the
Mounting bracket (E) on the wall and mark 3
holes for the screws.
Then, drill three holes on the wall (7/32 inch
drill bit).
6. Insert 3 pieces of standard Wall mount screws (H) and Wall plugs (H) into the holes. Tighten the screws until only 1/4 inch of the screws are exposed. Then, attach the Mounting bracket (E) onto the wall.
E
7. Place the Mounting cover (D) on the Mounting bracket (E), and then slide it downward until it locks into place.
8. Install the Cable covers (F) to prevent baby touching the cable. Use the tapes on the back of the cable cover to stick the covers onto the wall, or screw (I) the covers on the wall.
E D
9. Install the End cable cover (G to F) at last.
1
2
OR F I
3ft (1m)
H
D
Up side, to attach the
F
Mounting cover
G Center of the crib (long side)
The wall mount setup is completed!
Install and power on the baby unit
Install the Baby Unit onto the First extension, and connect the adapter to the
end of the cable and the power supply to power up the Baby Unit.
Slide the switch to ON to power your Baby Unit on.
· When powering up, the Baby Unit’s status LED turns on. It will turn off
after a while and remains off.
· The status LED is set to off by default.
WARM
NOTE: Camera lens and surface may get warm during normal operation.
Parent unit icons
Main Menu
Options
Night light
· Turn on or turn off night light. · Select a night light color. · Adjust night light brightness. · Set a night light timer.
Melodies and soothing sounds
· Select play all melodies, or play one of the five melodies and five soothing
sounds.
· You can also set the timer to stop playing after 15, 30 or 60 minutes, or
playing non-stop.
Alerts – Sound, motion and temperature
· Select the sound and motion sensitivity level.
· Turn on/off sound and motion detection alerts.
· Select maximum and minimum temperature for alert range.
· Turn on/off temperature alert.
Parent unit settings
· Adjust parent unit screen brightness.
· Adjust Low Battery Alert Tone. · Adjust No Link Alert Tone. · Turn on/off
Dim mode.
Baby unit settings
· Turn on/off Night Vision. · Turn on/off baby unit Status LED. · Adjust baby
unit speaker volume.
General settings
· Connect to home Wi-Fi network. · Connect mobile phone. · Reset Settings to
factory default. · Software Update.
Status icons Direct mode The parent unit and baby unit connect to each other
directly. Red bars indicate no connection.
Router mode The parent unit and baby unit connect via the home Wi-Fi network.
The red icon(s) on the baby unit or parent unit, indicates no connection
between the respective unit(s) and the router. Night vision is turned on.
Motion detection alert is turned on.
Sound detection alert is turned on. Melodies and soothing sounds are playing.
Night light is turned on.
Auto night light brightness is activated.
Temperature alert is turned on.
Parent unit is muted.
Humidity is lower than 30%. Humidity is within 30-60%. Humidity is higher than
60%. Temperature is lower than 68°F. Temperature is within 68°F and 75°F.
Temperature is higher than 75°F.
Battery level indicator.
Transmit frequency Channels LCD Nominal effective range Power requirement
Baby unit: 2412 – 2462 MHz Parent unit: 2412 – 2462 MHz 11 5” Color LCD (IPS
1280×720 pixels)
Maximum power allowed by FCC and IC. Actual operating range may vary according
to environmental conditions at the time of use.
Baby unit power adapter: Output: 5V DC, 1.5A. Parent unit power adapter:
Output: 5V DC, 2A. Parent unit battery: 3.7V 5000mAh, 18.5Wh Lithium-ion
battery
Technical specifications
Overview
Baby unit overview
1
2
4
3
5
6 7
8
9
10
11
1 Light sensor
2 Camera lens
3 Microphone
4 Infrared LEDs · Allow you to see clearly in a dark environment.
5 Speaker
6 LED indicator · Steadily on, then off, when the Baby Unit is connected to the Parent Unit. · Flashes when the Baby Unit is connecting with the Parent Unit, or the link to the Parent Unit has lost.
7
ON/OFF switch
· Power it on or off.
8 Night light
9
Link
· Reserve for pairing the Parent Unit.
10
Night light switch
· Press to turn the night light on or off.
11 Power connector
Parent unit overview
1
2 3 4 5 6 7
8 9 10
1 LINK LED light · On when the parent unit is linked to the baby unit. · Flashes when the link to the baby unit is lost.
2
LED light
· On when the parent unit is connected to AC power, and the battery is charging.
· Flashes when the parent unit battery is low and needs to be charged.
3 3- level sound indicator light · Green: low sound level is detected by the baby unit. · Green and amber: moderate sound level is detected by the baby unit. · Green, amber and red: high sound level is detected by the baby unit.
4 TALK / · Press and hold to talk to the baby unit. · While in a sub-menu,
press to return to the previous menu.
5 MENU | SELECT · Press to enter the main menu. · While in a menu, press to
choose an item, or save a setting.
11
12
13
15
14
6
| | | Arrow keys
· Press to navigate left, right, up and down within the main and sub-menus.
· While viewing a zoomed image, press to move the viewed image left, right, up and down.
7 Microphone
8
|
· Increase or decrease parent unit volume.
9
Zoom
· Press to zoom in/out.
· While in a sub-menu, press to view the help menu.
10
Power | LCD ON/OFF
11 Antenna
12 Speaker 13 Power jack
14 RESET · Force reboot the parent unit.
15 Stand
Download app for mobile access
1 Download the free MyVTech Baby Pro mobile app and install it to a
mobile device, then use your mobile device and the mobile app to monitor your
baby remotely.
1. Press MENU/SELECT when the parent unit is idle.
2. Go to
Connect Mobile Phone.
3. Scan the QR code in the parent unit to download the app into your mobile
device if you have not installed the app yet.
4. Follow the instructions in the mobile app to set up and pair your baby
unit to the mobile app.
Alternatively, you can download the mobile app from the App Store or Google Play store.
Install MyVTech Baby Pro mobile app
1. Browse the App Store or the Google Play store . 2. Search for the mobile
app with the keyword “myvtech baby pro”. 3. Download and install the MyVTech
Baby Pro mobile app to your mobile device. OR Scan the QR codes on the right
to get the app.
· Make sure your mobile device meets the minimum requirement for the mobile
app.
Minimum requirement The mobile app is compatible with: · AndroidTM 6.0 or
later; and · iOS 12 or later.
2 After installing the mobile app, follow the instructions in the mobile app
and parent
unit to set up and pair your baby unit.
In your mobile device:
1. Tap to run the mobile app in your mobile device, and then create a user
account. 2. We recommend that you use common webmail services, such as Google
Gmail for
registration of your user account. Check your email (and Spam folder), and
activate your new camera account via the email link, then sign in to your
account. 3. Follow the instructions in the mobile app to pair the camera. Tap
, then Add Camera in the mobile app to get started.
How the system works
For better security and more stable connectivity, this baby monitor requires
connecting to a Wi-Fi network and operating in Router mode connection.
Direct mode
Your baby monitor parent unit and baby unit connect to each other in Direct
mode by default, which allows you to immediately stream video out of the box.
It is NOT recommended to continue using Direct Mode connection after initial
installation.
Local access, for start up quick view and setup stage.
You may experience reduced signal strength if your parent unit and baby unit are far apart, or there are obstructing factors, such as internal walls, between them. Move the parent unit closer to the baby unit to improve the signal strength.
Router mode
You are required to set up your monitor in Router mode to enjoy live video streaming via your parent unit with an enhanced connection. Router mode is the recommended mode for stable connectivity.
Router mode uses your home WiFi network to connect your video monitor. It supports live video streaming through the parent unit and smartphone app.
Mobile access
If you want to stream live video remotely with your mobile device, download and install the MyVTech
Connecting Wi-Fi to enhance local access
Baby Pro mobile app. With the mobile
app, your Wi-Fi router (not included) provides Internet connectivity to your HD video
monitor system. It serves as a communicating channel between your baby unit and mobile
device, allowing you to monitor and/or control your baby unit wherever you are. For more
details, see Download app for mobile access section in this quick start guide.
· When both parent unit and app are viewing the camera simultaneously, the video quality will be optimised to deliver the best possible viewing result.
Basic operation
After powering up your baby monitor, the parent unit streams live video in
direct mode. We recommend you follow the instructions on-screen to set up home
Wi-Fi network with your monitor for functionality enhancements and mobile
access. See Auto software and firmware update and Download app for mobile
access in this Quick Start Guide.
Use the menu Press MENU on the parent unit to enter the main menu, choose a
menu item, or save a setting. You can use the parent unit menu for advanced
settings or operations, such as to play or stop the baby unit lullaby, or
adjust the baby unit sound sensitivity.
While in the menu:
· Press | | | to scroll through the menu options.
· Press SELECT to select an item. · Press TALK to return to the live video. ·
Press to go to the Help & info page.
Adjust speaker volume
Press
|
to adjust the parent unit
speaker volume level received from the
baby unit.
Muted
Zoom
Press to zoom in or out in a fixed zoom
sequence.
indicates the image is
magnified 2 times.
Talk to your baby via the baby unit
1. Press and hold the TALK key.
2. When the
icon displays on
screen, speak to your parent unit.
Your voice is transmitted to the
baby unit.
3. When finished talking, release the TALK key to hear your baby again.
Turn on/off the parent unit screen
You can turn on or turn off the parent unit screen without powering off the
unit. You will still hear sounds from the baby unit.
· Press | LCD ON/OFF on the parent unit to turn off the screen.
· Press any key on the parent unit to turn the screen on again.
To restore to the default settings or reset the Wi-Fi connection, you can
reset the parent unit by pressing the RESET key at the back of the unit.
Insert a pin into the RESET hole on the back of the parent unit, and then
gently press the button inside.
Press and hold
Protect your privacy and online security
VTech cares about your privacy and peace of mind. That’s why we’ve put
together a list of industryrecommended best practices to help keep your
wireless connection private and your devices protected when online. We
recommend you carefully review and consider complying with the following tips.
Ensure your wireless connection is secure. · Before installing a device,
ensure your router’s wireless signal is encrypted by selecting the “WPA2-PSK
with AES” setting in your router’s wireless security menu. Change default
settings. · Change your wireless router’s default wireless network name (SSID)
to something unique. · Change default passwords to unique, strong passwords. A
strong password:
– Is at least 10 characters long. – Is complex. – Does not contain dictionary
words or personal information. – Contains a mix of uppercase letters,
lowercase letters, special characters and numbers. Keep your devices up to
date. · Download security patches from manufacturers as soon as they become
available. This will ensure you always have the latest security updates. · If
the feature is available, enable automatic updates for future releases.
Disable Universal Plug and Play (UPnP) on your router. · UPnP enabled on a
router can limit the effectiveness of your firewall by allowing other network
devices to open inbound ports without any intervention or approval from you. A
virus or other malware program could use this function to compromise security
for the entire network. For more information on wireless connections and
protecting your data, please review the following resources from industry
experts: 1. Federal Communications Commission: Wireless Connections and
Bluetooth Security Tips www.fcc.gov/consumers/guides/how-protect-yourself-
online. 2. U.S. Department of Homeland Security: Before You Connect a New
Computer to the Internet www.us-cert.gov/ncas/tips/ST15-003. 3. Federal
Trade Commission: Using IP Cameras Safely
https://www.consumer.ftc.gov/articles/0382-using-ip-cameras-safely. 4. Wi-Fi
Alliance: Discover Wi-Fi Security http://www.wi-fi.org/discover-wi-
fi/security.
CABLE MANAGEMENT
1
2
3
Need help?
Driven by system updates, the software, online help topics, and online FAQs
will be updated periodically.
S
For operations and guides to help you using your HD video monitor, and for
m
latest information and supports, go and check the online help topics and online
FAQs.
Use your smartphone or mobile device to access our online help.
· Go to https://help.vtechphones.com/RM5887HD; OR
· Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device’s camera up to the QR code and frame it. Tap the notification to trigger the redirection of the online help.
– If the QR code is not clearly displayed, adjust your camera’s focus by
moving your device closer or further away until it is clear.
If you would like to contact us, visit
https://help.vtechphones.com/cs.
RM5887HD
You can also call our Customer Support at 1-844-8488324 (1-844-84-VTECH) [in US] or 1-888-211-2005 [in Canada] for help.
Auto software and firmware update
To ensure that your HD video monitor is always at its best performance, the
Parent Unit will prompt a message and ask you to update its software and the
Baby Unit’s firmware when there are new versions available. Select “Now” to
reboot the system, or switch off and on the Parent Unit later to reboot the
system into the latest software. · To check if your device is running on the
latest software, or to update your device
software, go to:
Software Update.
Connect your HD video monitor with home Wi-Fi network
· You must connect your video monitor to your secured home Wi-Fi network in order to receive the latest software and firmware updates. To set the Wi-Fi up, go to:
Configure Wi-Fi.
Note
· Make sure the Baby Unit is on when you set up the Wi-Fi network.
General product care
· To keep this product working well and looking good, follow these guidelines:
· Avoid placing it near heating appliances and devices that generate
electrical noise (for example,
motors or fluorescent lamps). · DO NOT expose it to direct sunlight or
moisture. · Avoid dropping the product or treating it roughly. · Clean with a
soft damp cloth. · DO NOT immerse the parent unit and the baby unit in water
and do not clean under running water. · DO NOT use cleaning spray or liquid
cleaners. · Make sure the parent unit and the baby unit are dry before you
connect them to the mains again.
Storage
When you are not going to use the video monitor for some time, store the
parent unit, the baby unit and the adapters in a cool, dry place.
Frequently asked questions
Below are the questions most frequently asked about the video monitor.
Can I turn the parent unit display screen off but keep hearing sounds from the baby unit?
Yes, press | LCD ON/OFF on the parent unit to turn off the screen. The parent unit display will also dim automatically after being inactive for some time. In both instances, you will still be able to hear all sounds from the baby unit. Press any key to turn the screen back on.
Why is the baby unit not responding normally?
Try the following (in the order listed) for a common cure: 1. Disconnect the power to the baby unit. 2. Wait a few minutes before connecting power back to the baby unit. 3. Reboot the parent unit.
Why is my screen in black and white?
The baby unit has a light sensor that measures ambient light. When the ambient light is dim, such as during night time or in a dark room, the baby unit activates its infrared LEDs, and displays the camera images in black and white night vision.
Why does my baby unit The baby unit may have lost connection to the Wi-Fi router. Check your
show offline? Why is the network and router settings.
connection lost every now and then?
Other electronic products may cause interference with your baby unit. Try installing your baby unit as far away from these electronic devices as possible.
Why can’t I hear a sound/Why can’t I hear my baby crying?
The parent unit speaker volume may be too low. Press to increase the volume.
on the parent unit
You may have set a low sound sensitivity level. Set the sound sensitivity to a higher level. For details, go to www.vtechphones.com for online help topics.
The RBRC seal
The RBRC seal on the lithium-ion battery indicates that VTech Communications,
Inc. is voluntarily participating in an industry program to collect and
recycle these batteries at the end of their useful lives, when taken out of
service within the United States and Canada. The program provides a convenient
alternative to placing used lithium-ion batteries into the trash or municipal
waste, which may be illegal in your area. VTech’s participation makes it easy
for you to drop off the spent product at local retailers participating in the
program or at authorized VTech product service centers. Please call 1 (800) 8
BATTERY® for information on Li-ion battery recycling and disposal
bans/restrictions in your area. VTech’s involvement in this program is part of
its commitment to protecting our environment and conserving natural resources.
The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of
Call2recycle, Inc.
FCC and IC regulations
FCC Part 15 NOTE: This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the Federal
Communications Commission (FCC) rules. These requirements are intended to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: · Reorient or relocate the receiving antenna. · Increase
the separation between the equipment and receiver. · Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help. WARNING: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment. This device complies with Part 15 of the
FCC rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation. To ensure safety of users, the FCC has established criteria for the
amount of radio frequency energy that can be safely absorbed by a user or
bystander according to the intended usage of the product. This product has
been tested and found to comply with the FCC criteria. The baby unit shall be
installed and used such that parts of all persons’ body are maintained at a
distance of approximately 8 in (20 cm) or more. The transmitter and antenna of
the parent unit shall be held at least 1 in (2.5 cm) from your face. This
Class B digital apparatus complies with Canadian requirement: CAN ICES-3
(B)/NMB-3(B) Industry Canada This device contains licence-exempt
transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the
following two conditions: (1) This device may not cause interference. (2) This
device must accept any interference, including interference that may cause
undesired operation of the device. The term ’IC:
’ before the
certification/registration number only signifies that the Industry Canada
technical specifications were met. This product meets the applicable
Innovation, Science and Economic Development Canada technical specifications.
RF radiation exposure statement The product complies with FCC RF radiation
exposure limits set forth for an uncontrolled environment. The baby unit
should be installed and operated with a minimum distance of 8 in (20 cm)
between the baby unit and all persons’ body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines. This equipment complies
also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for
Exposure of Humans to RF Fields.
California Energy Commission battery charging testing mode
This video monitor meets the California Energy Commission (CEC) regulations
for energy consumption. Your video monitor is set up to comply with the
energy-conserving standards right out of the box. Follow the instructions to
install and charge the battery. The CEC battery charging testing mode is
activated while charging. Even if the parent unit is paired to camera units,
the CEC battery charging testing mode is activated while it is powered off and
charging.
For cETL compliance only
La plaque signalétique appliquée est située au bas du socle de l’unité du
bébé. Lorsque vous utilisez votre appareil, vous devriez toujours suivre
certaines mesures de précaution de base afin de réduire les risques
d’incendie, d’électrocution et de blessures corporelles, dont ceux qui
suivent: 1. Observez toutes les instructions et mises en garde inscrites sur
l’appareil. 2. L’installation par un adulte est requise. 3. MISE EN GARDE:
N’installez pas l’unité du bébé à une hauteur
supérieure à 2 mètres. 4. Ce produit a été conçu pour être un dispositif
d’appoint
seulement. Il n’est pas le remplacement d’une supervision responsable et
adéquate par un adulte et ne devrait pas être utilisé comme telle. 5. Ce
produit n’est pas conçu pour être utilisé en tant que moniteur médical. 6.
N’utilisez pas cet appareil près de l’eau ni de toute autre source d’humidité,
par exemple, près d’une baignoire, cuve à lessive, évier de cuisine, dans un
sous-sol humide ni près d’une piscine, dans un soussol humide ou une douche.
7. MISE EN GARDE: N’utilisez que la pile fournie. Il peut y avoir un risque
d’explosion si un mauvais type de pile est utilisé pour le dispositif
apaisant. La pile ne peut pas être soumise a des températures extrêmes élevées
ou basses et a une faible pression atmosphérique a haute altitude pendant son
utilisation, son entreposage ou son transport. Le fait de jeter la pile dans
au feu ou dans un four chaud, ou d’écraser ou de couper mécaniquement la pile
peut entrainer une explosion. Le fait de laisser la pile dans un environnement
a température extrêmement élevée peut entrainer une explosion ou une fuite de
liquide ou de gaz inflammable. Une pile soumise a une pression d’air
extrêmement basse peut provoquer une explosion ou une fuite de liquide ou de
gaz inflammable. Mettez au rebut la pile usagée conformément aux informations
figurant dans la section Le sceau RBRC. 8. N’utilisez que les adaptateurs
inclus avec ce produit. L’utilisation d’un adaptateur dont la polarité ou la
tension serait inadéquate risque d’endommager sérieusement le produit et
mettre votre sécurité en péril.
Informations sur les adaptateurs électriques : Sortie : 5 V CC 1,5A. VTech
Telecommunications Ltd. Modèle : VT07EUS05150 Sortie : 5 V CC 2A. VTech
Telecommunications Ltd. Modèle : VT07EUS05200
Informations sur les piles rechargeables : 3,7V 5000mAh, 18,5Wh Lithium-ion
batterie Zhuhai Great Power Energy Co., Ltd. Modèle : GSP806090-5Ah-3.7V-1S1P
9. Lorsqu’ils sont branchés dans une prise de courant, les adaptateurs secteur
ont été conçus pour être orientés correctement, soit à la verticale ou au
plancher. Les broches n’ont pas été conçues pour supporter le poids du bloc
d’alimentation et le maintenir en place si celuici est branché dans une prise
au plafond, sous une table ou dans un meuble. 10. Pour les appareils
raccordés, la prise de courant (de l’adaptateur secteur) doit être installée
près de l’équipement et doit être facilement accessible. 11. Débranchez ce
produit de la prise de courant avant de procéder au nettoyage. N’utilisez pas
de nettoyants en aérosols. Utilisez un chiffon humide pour le nettoyer. 12. Ne
coupez pas les cordons d’alimentation pour remplacer les fiches, car ceci peut
présenter un danger potentiel. 13. Ne laissez aucun objet reposer ni appuyer
sur le cordon d’alimentation. N’installez pas cet appareil dans un endroit où
l’on risque d’écraser le cordon d’alimentation ou de le piétiner. 14. Ne
faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur
l’étiquette. Si vous ne connaissez pas le type d’alimentation que vous
possédez à votre domicile, consultez votre marchand ou votre compagnie locale
d’électricité. 15. L’équipement doit être fourni à partir d’un acquiescement
gauche identifié d’USB aux conditions de la source d’énergie limitée. 16. Ne
surchargez pas les prises de courant murales ni les rallonges électriques. 17.
Ne placez pas cet appareil sur un chariot, meuble, trépied, support de montage
ni table chancelants. 18. Les trous et ouvertures du boîtier, situés à
l’arrière de l’appareil ou sous celui-ci, servent à aérer l’appareil. Pour
l’empêcher de surchauffer, ne bloquez sous aucun prétexte ces ouvertures et
n’empêchez pas l’aération adéquate de l’appareil en le plaçant sur un lit,
divan, tapis ou toute autre surface similaire. De même, ne le positionnez pas
à proximité ni au-dessus d’une source de
chaleur ou d’un calorifère. De plus, ne placez pas l’appareil dans un endroit
avant de vous assurer qu’il y ait une bonne circulation d’air. 19. N’enfoncez
jamais d’objets à travers les ouvertures de cet appareil, car ils pourraient
entrer en contact avec des points de tension dangereux ou causer des courts-
circuits qui peuvent dégénérer en incendies ou en risques d’électrocution. Ne
renversez jamais de liquide dans ce produit. 20. Afin de réduire les risques
d’électrocution, ne démontez pas cet appareil, mais apportez-le dans un centre
de service autorisé. L’ouverture du boîtier ou le retrait de toutes pièces que
contient cet appareil, à l’exception de l’accès autorisé à certaines portes ou
ouvertures, risque de vous exposer à des points de tension dangereux ou
d’autres dangers. Un remontage incorrect peut par la suite présenter des
risques d’électrocution. 21. Vous devriez tester la réception chaque fois que
vous mettez l’appareil en fonction. 22. Examinez les composantes afin de
vérifier si celles-ci ne sont pas endommagées. 23. Il existe un très faible
risque de perte de confidentialité avec certains appareils électroniques
(autres écoute-bébés, téléphones sans fils etc.). Pour l’éviter, s’assurer que
le produit n’a jamais été utilisé avant l’achat, réinitialiser l’unité de
façon périodique, éteindre l’écoute-bébé quand il n’est pas en cours
d’utilisation. 24. Les enfants devraient être supervisés afin de vous assurer
qu’ils ne jouent pas avec l’appareil. 25. Les petites pièces de ce moniteur
peuvent être avalées par les bébés ou les petits enfants. Veuillez tenir ces
pièces hors de portée des enfants. 26. Le produit n’est pas conçu pour être
utilisé par des personnes (incluant des enfants) aux capacités physiques,
sensorielles ou mentales réduites ou qui manquent d’expérience et de
connaissances, à moins qu’on leur ait donné suffisamment de supervision ou
d’instructions relativement à l’utilisation de l’appareil par une personne
responsable de leur sécurité.
CONSERVEZ CES INSTRUCTIONS Mises en garde · Utilisez et entreposez le produit
à une température entre 0°C
(32°F) et 40°C (104°F). · Risque de brûlure, risque d’incendie, risque
d’explosion associé
à une mauvaise manipulation de la batterie. · N’exposez pas cet appareil à des
froids ou des chaleurs
extrêmes, ainsi qu’à la lumière directe du soleil. Ne l’installez pas près
d’une source de chauffage.
·
Avertissement – Risque de strangulation –
Les enfants se sont ÉTRANGLÉS dans des cordons.
Gardez ce cordon hors de portée des enfants (à plus
de 0,9 m). N’enlevez pas cette étiquette.
· Ne jamais placer le moniteur à l’intérieur du berceau ou du parc de bébé. Ne jamais couvrir le moniteur ou l’unité (s) portative avec un article tel une serviette ou une couverture.
· D’autres produits électroniques peuvent causer des
interférences auprès de votre caméra IP. Essayez d’installer
votre caméra IP le plus loin possible de ces dispositifs
électroniques : routeurs sans fil, radios, téléphones cellulaires,
interphones, moniteurs de pièces, téléviseurs, ordinateurs
personnels, appareils électriques de cuisine et téléphones sans fil.
Stimulateurs cardiaques implantés dans l’organisme
Les simulateurs cardiaques (ne s’applique qu’aux dispositifs numériques sans fil):
L’organisme `Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-Unis, la firme WTR recommande aux médecins:
Avis aux détenteurs de stimulateurs cardiaques
· Vous devriez maintenir les dispositifs sans fil à au moins six pouces du
simulateur cardiaque.
· Ils ne doivent PAS placer le téléphone sans fil directement sur le
stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est
en marche.
L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les
détenteurs de simulateurs cardiaques causés par les gens qui utilisent
dispositifs sans fil à proximité de ceux-ci.
Champs électromagnétiques (EMF)
Ce produit de VTech est conforme à toutes les normes se rapportant aux champs électromagnétiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera sécuritaire pendant de nombreuses années, selon les meilleures évidences scientifiques dont nous disposons aujourd’hui.
Limited warranty
What does this limited warranty cover? The manufacturer of this VTech Product
warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that
the Product and all accessories provided in the sales package (“Product”) are
free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the
Product operating instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the United States of America and
Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective
Product”)? During the limited warranty period, VTech’s authorized service
representative will replace at VTech’s option, without charge, a Materially
Defective Product. If we choose to replace the Product, we may replace it with
a new or refurbished Product of the same or similar design. We will retain
defective parts, modules, or equipment. Replacement of the Product, at VTech’s
option, is your exclusive remedy. VTech will return the replacement Products
to you in working condition. You should expect the replacement to take
approximately 30 days.
How long is the limited warranty period? The limited warranty period for the
Product extends for ONE (1) YEAR from the date of purchase (90 days on
products purchased as Refurbished). This limited warranty also applies to the
replacement Product for a period of either (a) 90 days from the date the
replacement Product is shipped to you or (b) the time remaining on the
original one-year warranty (90-day limited warranty on products that are
purchased as Refurbished); whichever is longer.
*Refurbished products purchased from our online store carry a 90-day replacement warranty.
What is not covered by this limited warranty? This limited warranty does not
cover: 1. Product that has been subjected to misuse, accident,
shipping or other physical damage, improper installation, abnormal operation
or handling, neglect, inundation, fire, water or other liquid intrusion; or 2.
Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech; or 3. Product
to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems; or 4. Product to the extent
that the problem is caused by use with non-VTech accessories; or 5. Product
whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or 6. Product
purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or 7.
Product returned without a valid proof of purchase (see item 2 below); or 8.
Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service? To obtain warranty service in the USA, please
visit our website at www.vtechphones.com or call 1
800-595-9511. In Canada, go to
www.vtechcanada.com or call 1
800-267-7377. NOTE: Before calling for
service, please review the user’s manual – a check of the Product’s controls
and features may save you a service call. Except as provided by applicable
law, you assume the risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges incurred in the transport
of the Product(s) to the service location. VTech will return replaced Product
under this limited warranty. Transportation, delivery or handling charges are
prepaid. VTech assumes no risk for damage or loss of the Product in transit.
What must you return with the Product to get warranty service? 1. Return the
entire original package and contents including
the Product to the VTech service location along with a description of the
malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales
receipt) identifying the Product purchased (Product model) and the date of
purchase or receipt; and 3. Provide your name, complete and correct mailing
address, and telephone number.
Other limitations This warranty is the complete and exclusive agreement
between you and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding
the Product. There are no other express warranties. No one is authorized to
make modifications to this limited warranty and you should not rely on any
such modification. State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other rights, which vary from
state to state or province to province. Limitations: Implied warranties,
including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to
one year from the date of purchase. Some states/ provinces do not allow
limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. In no event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages (including, but not limited to
lost profits or revenue, inability to use the Product or other associated
equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
References
- Before You Connect a New Computer to the Internet | CISA
- VTech Canada Official Site | Best Home Office & Business Phones
- VTech Cordless Phones Official Site | Best Home Office & Business Phones
- Security | Wi-Fi Alliance
- VTech Cordless Phones Official Site | Best Home Office & Business Phones
- Product Support | VTech® Cordless Phones
- How To Secure Your Home Security Cameras | Consumer Advice
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