FOSCAM FI9910W Full HD Wifi Security Camera System User Manual

: June 9, 2024
: FOSCAM

FOSCAM FI9910W Full HD Wifi Security Camera System User Manual

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.
✉ www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Prague 7, www.alza.cz

Security Tips

Do not install the wireless NVR in humid and dusty environments.
Put the wireless NVR in drafty environment in case of ventilation port beingblocked.
Check the power supply to avoid damage because of voltage mismatch.
Make sure the wireless NVR working within suitable temperature and humidity environment.
Please install the wireless NVR horizontally and avoid vibration.
Short circuit may occur when dust become wet on circuit board. Please clean the dust on circuit board, connectors, and NVR case.
Explosion may happen because of improper replacement of battery, do not replace it by yourself. If you need, make sure it is the same type of battery. And do not open or repair it.
Please use suitable and professional hard disk to ensure continues and stable recording.
Lighting protection is needed when device is connected to communication cables. Ethernet cable which comes from outside, connecting to the wireless NVR directly is forbidden.

NVR Kit Contents

8-Channel NVR
4 x 1080P Bullet IP Cameras 1.5m (5ft) Ethernet Cable
4 x Power Adapters for Cameras 1 x Power Adapter for NVR
Quick Setup Guide Warranty Card
USB Mouse Mounting Screws

NVR Rear Panel

Wireless Connectivity

Placement of Wireless IP Camera

The shape of wireless NVR signal coverage is ball, antenna is located in the center. Siganl is strong around antenna, and weak in the dent area of 2 antennas. Based on the signal spreading ways, please make sure the wireless IP Camera keeping parallel or tangent with wireless NVR, which ensure stable signal transmission and better picture quality.

Camera Installation

Place the cameras in your preferred locations and use the included screws to mount them.

Camera Installation

Important Note:
When installing the cameras please ensure that the connection ports at the end of the pig tail wiring are not exposed, as they are not weather-resistant.

Powering Up

WIFI CONNECTION

Please make sure the voltage of power supply is matched with wireless NVR, and ground connection work well in socket. Connect the NVR and cameras as shown in the figures above. Once the NVR is plugged in, press the power switch located on the rear panel. After the NVR starts up successfully, the Power LED indicators will turn green, it means system runs smoothly.

Software Operation

Log In

Turn on the power switch on the rear panel. After the NVR starts up successfully, the power LED and HDD LED indicators will turn green. The start-up page is displayed on the screen.
hange password. For your security, please set a new password for your NVR before Log In.
Login page. Enter the Username and Password, then click on the OK button.
After modifying the password, you will be taken to the Setup Wizard.

Setup Wizard

The Setup Wizard can walk you through some important settings on the NVR.

Setting the time.
Format HDD. Click the Format button to set up the HDD. Note that this will delete all files on the HDD. HDD Full Setting. Select Stop Record and Overwrite.
P2P. If you want to know the UID of the device, please scan the QR code. If you don’t want to use the Setup Wizard next time, uncheck the Setup Wizard checkbox. Click the Finish button to complete the setup wizard.

Setup Wizard

Or right click → Main Menu → Configuration → uncheck the Setup Wizard checkbox. Click the Finish button to complete the setup wizard.

Setup Wizard
The live view interface will show you the video feed of each IP Camera.

NVR adds IP Camera method

Note: The NVR and IP Camera are already paired. If you need to match more cameras (Only FI9910W), please refer to the following steps.

Right-click on main interface, select Pair IP Camera.
Click Pair and press the pairing button of the camera tail cable at the same time,until it prompts that the pairing is successful.
When finished code matching, The live interface will show you the video feed of each IP camera.

NVR adds IP Camera method

Record and Playback

Scheduled Record: Right-click → Main Menu → Record → choose recording channel → Save (Actually, the Wi-Fi NVR system have default set 24h scheduled recording).

If you want to modify it to alarm recording, please use the left mouse button to select the time (turned to green), if the other channels operate in the same way, select copy.
Payback: Right-click → Main Menu → Playback → choose channel and date → click timeline to check record.

Backup
Insert U disk to NVR USB port → Right Click → Main Menu → Backup → choose channel, type and time → Search → select target file → Backup.
Note: If target file can not be searched out, please click Empty → Add. Please remove thefiles which is no need before backup. Ensure insert device (like USB) in 30 seconds, as system reserved searching time for it is 30 second.
Backup

Motion Detection Record
Right-click → Main Menu → IPC Config → Advanced → Motion Detect → Choose Enable → Set Sensitivity & Region & Body Filter & Body Rectangle → Apply.

Motion Detection Record

Auto Bridge

By new mesh network auto-bridging function, without any manual setting, wireless camera in further area will have judgment about the WIFI signal and auto connect to the camera which have a better WIFI signal, to achieve more stable and reliable vide transmission. Auto bridging is designed to expand the coverage area of wireless signal, instead ofenhancing the signal. When camera is a little far away from NVR, or there are too may interference factors/sources between them, camera in further area will auto bridge/connect to the one nearby to transmit the video data.

Right click → Pair IP Camera → Repeater.
Then, bridging relationship will be showed on the interface automatically.

Foscam APP

You can also simply go to the App Store or Google Play and search for the term “Foscam”. Download the APP to your smartphone, or scan the QR code on the below, it will take you to the download page to install the Foscam APP.

Run the Foscam APP, and then register for a Foscam account.
Device Adding: Once logged in, you can tap the “+” button on the APP, after that scan the QR code, which is located at the bottom of your NVR.
Preview: click device in list to enter preview interface, select a channel to view it’s picture, as follow shows.

MY DEVICE

Foscam VMS
Foscam VMS is a new tool for PC. It does not required plug-ins and is compatible with Windows & Mac, It supports all Foscam HD cameras and up to 36 cameras at the same time. If you would like to manage multiple cameras, we suggest you install the Foscam VMS. You can download the “Foscam VMS” from foscam.com/vms, and can download the “Foscam VMS” Mac version from the APP store:
https://apps.apple.com/cn/app/foscamvms/id1521202507?mt=12
Note: For the best experience, please update Foscam VMS to the latest version.

Add the NVR

Run Foscam VMS, then you can create a local administrator account and login.
Tap the “+” button on the Foscam VMS and follow the setup wizard to add your NVR. Please refer to the user manual for more detailed adding steps.
Preview: click device in Lan Device list to enter preview interface, select a channel to view it’s picture, click to enter, as follow shows:

Upgrade

You can upgrade your NVR and cameras system with local Software.

NVR Upgrade:
Download the firmware to the U disk → Insert U disk to NVR → USB port → Right click → Main Menu → Upgrade → click Refresh → click Upgrade to upgrade your NVR.

Upgrade

IPC Upgrade:
Download the firmware to the U disk → Insert U disk to NVR USB port → Right click → Main Menu → IPC Config → Maintenance → click Refresh → click CH to update this camera or click Select All to upgrade your all cameras.

IPC Upgrade

IPC Restore default
Right-click → Main Menu → IPC Config → Maintenance → click CH to restore default this camera or click Select All to restore default your all cameras.

IPC Restore default

Note:

The upgrade file must be place under the root directory of the U disk.
Don’t lose power for during upgrade.
You can upgrade the firmware of your NVR and camera with Foscam APP. Open Foscam APP and Loign the NVR, select Setting > NVR Fimrware or Camera Firmware Upgrade.
You can upgrade the firmware of your NVR and cameras with foscam VMS. Open and Login Foscam VMS, select Setup > System > System Upgrade or Camera Upgrade.

Firmware upgrade step:

Click “Donwload the latest firmware” button to download the latest firmware to your computer.
Click “Browse” button, choose file firmware version you want to upgrade on the web page.
Click “Upgrade” button and wait till it’s finished.

Note: In all upgrade methods, don’t shut down the power during upgrade. After upgrading, NVR restart.

Product Performance

WLAN frequency range: 2400 MHz – 2483.5 Mhz
Maximum Transmission power: < 20dBm
Wireless Standard: IEEE802.11b/g/n
Power Supply: DC 12V 2.0A 24W (NVR) DC 12V 1.0A 12W (IPC)

Technical Support

If you have problems with your Foscam device, please contact the reseller you purchased from, or you can e-mail the headquarters technical support team:
support@foscam.com
Your valuable comments and suggestions on improving Foscam products are welcomed!

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as batteries, etc.).
Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:
Title: IP Camera
Model / Type: FI9910W

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):
Directive No. 2014/53/EU
Directive No. 2011/65/EU as amended 2015/863/EU

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.