FOSCAM SD4H QHD Wireless PTZ Dome IP Camera User Guide

FOSCAM SD4H QHD Wireless PTZ Dome IP Camera

Setting Up Your Foscam Security Camera

Getting Started

Package Contents

• IP Camera

• Wi-Fi Antenna

• Ethernet Cable

• Power Adapter

• Waterproof Lid

• Screwdriver

• Expansion Screws

• Quick Setup Guide

Security Tips

• Please change the camera’s password regularly, using a combination of numbers, letters and special characters.
• We recommend that you regularly update your camera with the latest available software and firmware to ensure the best experience with your camera.

Physical Description

The cords on this product are a potential strangulation hazard. For child safety, please keep these cords out of the reach of children.

Setting Up Your Camera

Connection via the Foscam App (Recommended)

Before You Get Started

Scan the QR code below to download and install the Foscam APP.

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To ensure a smoother video experience on your smartphone, it is recommended that your smartphone meet the following specifications:

• iOS: version 11 or higher.
• Android: 5.0 or higher, using a device with a Graphics Processing Unit (GPU).

Note: For the best experience, please update the APP to the latest version!

Wi-Fi Connection

1. Please tighten the antenna clockwise and make sure it is in a vertical position.
   

2. Plug the power adapter into the camera, and please wait for a few seconds until hearing the **“Ready for WiFi configuration”

**

3. Make sure that your smartphone is connected to your WiFi router.

4. Open the foscam APP and please register a Foscam account, or sign in if you have one already.

5. Follow the steps below:
   
   
   
   Tips: Please place the QR code on the phone screen about 10 to 15 cm (3.94 to 5.9in) away, and if you encounter difficulties you can try to move the screen slowly around 10 – 15 cm (3.94 – 5.9in).

Note: If the adding process fails, please reset your camera and try adding again according to the above method.

PC Access Your Camera

Foscam VMS

Foscam VMS is a new tool for PCs. It does not require plug-ins and is compatible with Windows & Mac, supporting all Foscam HD cameras and up to 36 cameras at the same time. If you would like to manage multiple cameras, we suggest you install Foscam VMS. You can download the “Foscam VMS “Windows version from foscam.com/vms, and can download the “Foscam VMS” Mac version from the APP store: https://apps.apple.com/cn/app/foscamvms/id1521202507?mt=12

Note: For the best experience, please update Foscam VMS to the latest version!

Add the IP Camera

1. Run Foscam VMS, then create a local administrator account and login.
2. Tap the “+” icon on the Foscam VMS and follow the setup wizard to add your camera.
   Please visit foscam.com/downloads to view the user manual and for additional detailed steps.
   

Hardware Installation

Fixate the camera on your preferred location and use the provided screws to mount it.

Please Note:

Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring. These connectors are not weather-resistant.

Important Notice

Camera Username & Password

The camera username & password are used to access and manage your camera. Having a strong password can significantly improve the security of your camera.

If you have forgotten either of them, please press the “Reset” button.

Press and hold the “Reset” button for 3-5 seconds until hearing “reset succeed”.

Storage Media

Your camera supports cloud, NVR (Network Video Recorder), and Micro SD card (supports FAT32 and exFAT format) storage formats.

• cloud Storage

• NVR

• Micro SD card
  (FAT32 & exFAT)

How to format Micro SD card, please follow the steps below:

Scan the QR code below to download the “FoscamFormat “Tool

Open the “FoscamFoirmat ” Tool

foscam.com/downloads/app_software.html

Safety Tips

• Prohibit use at high temperature

• Prohibit use at low temperature

• Keep away from fire

• Keep away from children

• Not a children’s toy

• Use the correct power supply

• Keep dry

• Caution Electricity

• Use the supplied screw pack

Product Performance

WLAN frequency range:
2412 MHz-2462 MHz ,2422 MHz-2452MHz and 5725 MHz-5850 MHz

Maximum transmission power: < 18.SdBm

Wireless Standard : IEEE 802.11 b/g/n (2.4GHz) | TEEE 802.11 (a/n20/n40) 5GHz)
Power Supply: DC 12V 4.0A 48W

Troubleshooting

IP cameras is not powering on

If you find your camera is not powering on, please the following:

1. Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see whether it will work.
2. Please check whether the DC adapter is working or not. If you have another 12V/4A power adapter which is working, please try with another power adapter and see whether it will work.
3. If it still won’t work, please contact Foscam support.

How to re-configure the WiFi connection for Foscam cameras after router changed?

1. Please connect the camera to your router with an ethernet cable. If you can see the camera live video on the Foscam app, please go to camera settings–>WiFi settings to choose the new WiFi name and input WiFi password to set up. After the WiFi settings is completed, please disconnect the ethernet cable from the camera and wait for some seconds to connect to the camera.
2. There is a need to reset the camera first. Please refer to https://www.foscam.com/faqs/view.html?id=13 to see the reset steps. Then please open the Foscam app to scan the QR-code of your camera to setup the wireless connection for the camera. Please make sure your cell phone is connected to that new WiFi.

FCC Rules

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Customer Support

CE Certificate statement Website : https://www.foscam.com/company/ce- certificate.html

Exporter and Importer Information Opened to Public : https://www.foscam.com/company/open-information.html

• FAQS
  

• Foscam APP
  

• Facebook
  

Manufacturer: Shenzhen Foscam Intelligent Technology Co., Ltd
Addr: Room 902,Building 1 B, Shenzhen International Innovation Valley, Xingke 1st Street, Nanshan District, Shenzhen, Guangdong, China, 518000

www.foscam.com

Due to product upgrades and other reasons, this guide may be slow to update, resulting in slight inconsistencies with the official website information. Please take the official website (www.foscam.com) information as the current standard.

To view this guide in other languages (e.g. Nederlands, Deutsch, Fran~ais, Espanol), and for detailed manuals, tools, etc., please visit foscam.com/downloads.

support@foscam.com

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