MINI 2023 Tire Manufacturer User Guide
- June 9, 2024
- Mini
Table of Contents
2023 Tire Manufacturer
TIRE MANUFACTURERS’ WARRANTIES-GUIDE 2023 MINI
Table of Contents
Tire Manufacturers’ Warranties Bridgestone Firestone Continental Goodyear /
Dunlop Hankook Michelin Pirelli Yokohama
Page
4 5 37 49 61 71 95 110
TIRE MANUFACTURERS’ WARRobAtaNinTthIeEfoSllowing information from the tires
fitted on your
vehicle:
Your MINI vehicle’s tires are warranted by their respective manufacturer. All
applicable original equipment (OE) tire warranty statement brochures are
contained in the following document. To determine which tire manufacturer’s
warranty applies; please obtain the
followingThinefoterrmmastioanndfrcoomndtihteiotnisreosffitthteedtiorne
ymoaunruvfeahctiucrlee:rs’ warranties are
· Brand (tire manufacturienrd)e/peMnodednetlly/ SdiezteermEimnebdosbsyedthien
thiree smidaenwuafallcturers without input from MINI.
TwthhiatethtoyeuorutmihsnapavunetdtfchrooenmmdMiotsiItoNncIsu.WwtrWoorefeyebetonshruriteteerecwctotoitaimrormreemrsema.mnenensatundynrdeeuiinefttahifhtoceahrtrteumcyrrooaecnutroitshoan’cantwtvaitecanhtrgtaihrntoaegranmptoviopriesslsvtiiteicaissnurigrettoritneihnyngedottuewshprpaeeertcnsirriapdfenieesctcn.yittfiilirnycefdotmriermateenarumtmifoaaincnntuteuhfdraaetbcrat’ysuptprheliere’sstirweembsainteuftaocetunrseurrse
Additional instructions from MINI on proper tire care and maintenance,
including rotation, are provided in the Wheels and Tires section of the MINI
vehicle Owner’s Manual. This information is available at:
This information is available at: www.miniusa.com/owners/service-
support/warranties.html
or by scanning the followinwgwQwR.mcinoiduesa: .com/owners/service-
support/warranties.html
or by scanning the following QR code:
In certain limited circumstances, temporary
MINI does not recommendretpiarier ruenptialirresp. lIancecmeretnaticnalnimocitceudr mciarycubme astpapnrocpersi,aatet.eSmeepoOrwanreyrr’seMpaainrumala. y be appropriate until the
tire can be replaced. See the Owners’ Manual. Notice: Driving over rough or damaged road surfaces, as well as debris, curbs and
Notice: Driving over roughotohredr amaged road surfaces, as well as debris, curbs and other obstacles can cause serious damage to
wheels, tires and suspension palriktse.lyThtoisoicscmurowreitlhikleolwy- ptorooficlecutrirwesitthhalot wpr- opvriodfeileletsisrecsusthhiaotnpinrgovbiedtewleeesns cthueshioning between the
wheel and the road. Be carwehfueletlo avoid road hazards and reduce your speed, especially if your vehicle is equipped with low-pro-
file tires.
vehicle is equipped with low-profile tires.
You may request a printed copy of the tire manufacturers` warranties and/or Maintenance Book using the contact information listed below.
MINI USA, a Division of BMW of North America, LLC Customer Relations and Services Department P.O. Box 1227 Westwood, NJ 07675-12271 Telephone: 1 (866) ASK-MINI (275-6464) Email: MINI.assistance@askMINIUSA.com
4
and associated brands
Tire Maintenance and Safety Manual
Replacement Market Passenger and Light Truck Tires
including Tires with Run-Flat Technology
EN
5
CONGRATULATIONS! YOU HAVE JUST PURCHASED QUALITY TIRES FROM A BRIDGESTONE
DEALER.
To ensure optimum tire performance and reduce th e risk of a tire failure,
Bridgestone Americas Tire Operations, LLC (BRIDGESTONE) strongly recommends
you read and follow all maintenance and safety information contained in this
manual. In addition, we recommend periodic inspection and maintenance, if
necessary, by a qualified tire service professional.
CONTENTS
Tire Care Basics: Inflate. Rotate. Evaluate. ……………………. 3 Tire Maintenance and
Safety Information ……………………….. 8
Tire Failure While Driving ……………………………………………….. 8 Tire Inflation
Pressure……………………………………………………. 8 Tips For Safe Tire Inflation…………………………………………….
10 Tips For Safe Loading …………………………………………………. 11 Tire Damage, Inspection and
Service Life………………………. 11 Tire Manufacture Date…………………………………………………. 13 Tire
Repairs ……………………………………………………………….. 13 Tire Mounting and Other
Servicing………………………………… 15 High Performance, Low Aspect Ratio Tires …………………….
16 Winter Tires ……………………………………………………………….. 16 High Speed Driving
…………………………………………………….. 17 Tire Speed Ratings ……………………………………………………… 17 Tire
Spinning ……………………………………………………………… 19 Radial Tire Rotation
…………………………………………………….. 19 Tire Replacement and Tire Mixing…………………………………. 20
Your Spare Tire …………………………………………………………… 21 Tire Storage
……………………………………………………………….. 22 Tire Service Customer Satisfaction
……………………………….. 22 Tire Registration …………………………………………………………. 22 RFT Tires with
Run-Flat Technology………………………………. 23 RFT Inflation Pressure
…………………………………………………. 23 Tire Pressure Monitoring System (TPMS ……………………….. 23
Run-Flat or Low Tire Pressure Operation……………………….. 24 Distance–How Far You Can
Drive………………………………… 25 Special Service and Repair Issues ………………………………… 25
Reference Information ………………………………………………….. 27 Tire Sidewall
Labeling……………………………………………………. 27 Uniform Tire Quality Grading…………………………………………
29 Limited Warranty ………………………………………………………….. 30 Customer, Vehicle, and Tire
Identification ……………………… 31 Recommended Inflation Pressure …………………… Back Cover
Tire Maintenance Record ……………………………….. Back Cover
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6
Inflat Rotat
Evalua
Inflate
Check your tire pressure monthly.
Rotate
Rotate your tires as recommended by the vehicle manufacturer or every 5,000
miles.
Evaluate
Routinely look for signs of tread wear or damage.
TIRE CARE BASICS
Quick Reference Guide to Maintenance for All Tires, Including the Spare.
3
7
TIRE INFLATION PRESSURE
Tires can lose 1 psi (pound per square inch) per month under normal
conditions. Additionally, tires can lose 1 psi for every 10° F temperature
drop.
Just a look won’t do it.
One of these tires is actually 10 psi under-inflated. Your eyes can deceive
you, so rely on a good tire gauge for
an accurate reading.
30psi
20psi
4
8
Look for the manufacturer’s recommended tire pressure listed on the sticker
usually located on the driver’s-side door edge or door jamb area. Example:
This chart shows you how underinflation can create an overload on tires
Check your tire pressure every month to make sure it’s up to specification,
especially before
long trips or carrying extra weight.
Lower pressure increases heat. Infrared photography of tires tested at high
speed. Damaging heat increases as inflation
pressure drops.
5
9
TIRE PRESSURE MONTHLY CHECK
For accuracy, check your inflation pressure with a tire gauge when tires are
cold. Driving heats up tires and makes the reading incorrect.
a) Remove tire valve cap.
b) Place the end of the tire gauge over valve.
c) Press the tire gauge straight and firmly until the scale extends.
d) If needed, increase pressure and recheck with the tire gauge.
e) Replace valve cap.
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10
TIRE ROTATION
For maximum mileage, rotate your tires according to the vehicle manufacturer’s
recommendations (consult your vehicle owner’s manual), or if not provided,
rotate every 5,000 miles using a rotation pattern such as below (see “Radial
Tire Rotation” in this manual).
TIRE WEARVISUAL CHECK
Check for obvious signs of wear.
Exposed tread bars Irregular shoulder wear
(replace)
(have inspected)
Shoulder wear (have inspected)
Center Wear (have inspected)
Place a penny in the tire tread grooves as shown.
If you can see the top of Lincoln’s head, the tire is worn out and needs to be
replaced.
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11
TIRE MAINTENANCE AND SAFETY INFORMATION
Any tire, no matter how well constructed, may fail in use as a result of
punctures, impact damage, improper inflation, overloading, or other conditions
resulting from use or misuse. Tire failure may create a risk of property
damage, serious personal injury or death.
SAFETY WARNING Serious personal injury or death may result from a tire
failure. Many tire failures are preceded by vibration, bumps, bulges or
irregular wear. If a vibration occurs while driving your vehicle or you notice
a bump, bulge or irregular wear, have your tires and vehicle evaluated by a
qualified tire service professional. To reduce the risk of tire failure,
BRIDGESTONE strongly recommends you read and follow all safety information
contained in this manual. In addition, we recommend periodic inspection and
maintenance, if necessary, by a qualified tire service professional.
TIRE FAILURE WHILE DRIVING SAFETY WARNING It is not often that a properly
maintained tire will “blow out” while you are driving. More commonly, if
inflation pressure is lost, it will be gradual. If you do experience a blowout
or sudden tire failure, the following information should be helpful: · When
the failure occurs, you may hear a loud noise, feel a
vibration, and/or the vehicle may pull toward the side of the failed tire. ·
DO NOT abruptly brake or turn. · Slowly remove your foot from the accelerator,
hold the steering wheel firmly, and steer to maintain your lane position. ·
Once the vehicle has slowed, apply the brakes gently. · Gradually pull over to
the shoulder and come to a stop, as far off the road as possible.
TIRE INFLATION PRESSURE Tires need proper inflation pressure to operate
effectively and perform as intended. Tires carry the vehicle, passenger, and
cargo loads and transmit the braking, acceleration, and turning forces. The
vehicle manufacturer recommends the inflation pressures for the tires mounted
on your vehicle.
8
12
SAFETY WARNING Driving on tires with improper inflation pressure is dangerous.
· Under-inflation causes excessive tire heat build-up and
internal structural damage. · Over-inflation makes it more likely for tires to
be cut,
punctured, or broken by sudden impact. These situations can cause a tire
failure–(even if the tire is properly inflated later)–which could lead to
serious personal injury or death. Consult the vehicle tire information placard
and/or owner’s manual for the recommended inflation pressures. In addition to
tire damage, improper inflation pressure may also: · Adversely affect vehicle
ride and handling. · Reduce tire tread wear. · Affect fuel economy. Therefore,
follow these important recommendations for tire and vehicle safety, mileage,
and economy: · Always keep the vehicle manufacturer’s recommended
inflation pressure in all your tires, including the spare. · Check their
pressure monthly and before long trips or
carrying extra weight. Your vehicle’s tire information placard and/or owner’s
manual will tell you the recommended cold inflation pressure for all your
tires, including the spare. Examples of placards are shown in Figures 1 and 2.
Your placard may look differently and have different tire and loading
information than that shown in either of the figures. You must check the
driver’s-side door edge or door jamb area for the actual placard that applies
to your vehicle. For questions about locating or understanding the tire
information placard, consult your vehicle owner’s manual or ask a qualified
tire service professional.
Figure 1: EXAMPLE–Tire and Loading Information Placard
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Figure 2: EXAMPLE–Tire Information Placard
Maximum Pressure Indicated on the Tire Sidewall: This is the maximum
permissible inflation pressure for the tire only. The vehicle manufacturer’s
recommended tire pressures may be lower than, or the same as, the maximum
pressure indicated on the tire sidewall. The vehicle manufacturer’s
specification of tire pressure is limited to your particular vehicle and takes
into account your vehicle’s load, ride, and handling characteristics, among
other criteria. Since there may be several possible vehicle applications for a
given tire size, a vehicle manufacturer may choose a different inflation
pressure specification for that same size tire on a different vehicle.
Therefore, always refer to the inflation pressure specifications on the
vehicle tire information placard and/or in your vehicle owner’s manual.
Different Tire Pressures for the Front and Rear Tires: For some vehicles, the
recommended front and rear inflation pressures may be different (such as in
the example shown in Figure 2). Make sure you take this into account during
inflation pressure checks and when rotating tires. Pressure Loss: Tires can
lose 1 psi (7 kPa) per month under normal conditions and can lose 1 psi (7
kPa) for every 10°F (5.6°C) temperature drop. A puncture, leaking valve, or
other damage could also cause inflation pressure loss. If a tire loses more
than 2 psi (14 kPa) per month, have it checked by a qualified tire service
professional.
TIPS FOR SAFE TIRE INFLATION
SAFETY WARNING Inflating an unsecured tire is dangerous. If it bursts, it
could be hurled into the air with explosive force resulting in serious
personal injury or death. Never inflate a tire unless it is secured to the
vehicle or a tire mounting machine. · Check your tire pressures, including
your spare tire, monthly
and before long trips or carrying extra weight. Be sure to use an accurate
pressure gauge.
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14
· Check inflation pressure when the tires are “cold.” Tires are considered
“cold” when the vehicle has been parked for three hours or more, or if the
vehicle has been driven less than a mile (1.6 km) at moderate speed.
· Never release pressure from a hot tire in order to reach the recommended
cold tire pressure. Normal driving causes tires to run hotter and inflation
pressure to increase. If you reduce inflation pressure when your tires are
hot, you may dangerously under-inflate your tires.
· If it is necessary to adjust inflation pressure when your tires are “hot,”
set their pressure to 4 psi (28 kPa) above the recommended cold inflation
pressure. Recheck the inflation pressure when the tires are cold.
· If your tires lose more than 2 psi (14 kPa) per month, the tire, the valve,
or wheel may be damaged. Consult a qualified tire service professional for an
inspection.
· Use valve caps to keep the valves clear of debris and to help guard against
inflation pressure loss.
TIPS FOR SAFE LOADING
SAFETY WARNING Driving your vehicle in an overloaded condition is dangerous.
Overloading causes excessive tire heat build-up and internal structural
damage. This can cause a tire failure–(even after the load is reduced)–which
could lead to serious personal injury or death. Consult the vehicle tire
information placard, certification label, and owner’s manual for the
recommended vehicle load limits and loading recommendations. · Always keep the
vehicle manufacturer’s recommended
inflation pressure in all your tires, including the spare. Check their
pressure monthly and before long trips or carrying extra weight. · Never
exceed the maximum load rating stamped on the sidewall of your tire. · Never
exceed the gross vehicle weight rating (GVWR) or front/rear gross axle weight
ratings (GAWR) of your vehicle. · Consult your vehicle owner’s manual for load
recommendations and special instructions (such as for trailer/towing and snow
plow installations).
TIRE DAMAGE, INSPECTION AND SERVICE LIFE Evaluation and maintenance of your
tires is important to their performance and the service they provide to you.
Over time and/or through use, the condition of a tire can change from exposure
to everyday road conditions, the environment, damaging events such as
punctures, and other external factors.
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15
SAFETY WARNING
Driving on damaged tires is dangerous. A damaged tire can suddenly fail
causing serious personal injury or death. Have your tires regularly inspected
by a qualified tire service professional.
You should visually inspect your tires on a regular basis throughout their
life, and you should have your tires periodically evaluated by a qualified
tire service professional when your vehicle is serviced such as routine
maintenance intervals, oil changes, and tire rotations. In particular, note
the following tips for spotting tire damage:
· After striking anything unusual in the roadway, have a qualified tire
service professional demount the tire and inspect it for damage. A damaged
tire may not show any visible signs of harm. Yet, the tire may suddenly fail
without warning, a day, a week, or even months later.
· Inspect your tires for cuts, cracks, splits or bruises in the tread and
sidewall areas. Bumps or bulges may indicate a separation within the tire
body. If you see damage or unusual condition, have your tire inspected by a
qualified tire service professional. It may be necessary to have it removed
from the wheel for a complete inspection.
· Inspect your tires for adequate tread depth. When the tire is worn to the
built-in indicators at 2/32 inch (1.6 mm) or less tread groove depth, or the
tire cord or fabric is exposed, the tire is dangerously worn and must be
replaced immediately.
· Inspect your tires for uneven wear. Wear on one side of the tread or flat
spots in the tread may indicate a problem with the tire or vehicle. Consult a
qualified tire service professional.
· Inspect your wheels also. If you have a bent or cracked wheel, it must be
replaced.
· Don’t forget to check the spare tire.
Tire Service Life
Make sure your tires, including the spare, continue to be regularly inspected after 5 years of service to determine if they can continue in service. Regardless of the tire’s condition or tread depth, it is recommended that tires more than 10 years old be taken out of service and replaced with new tires. REMEMBER TO CHECK YOUR FULL-SIZE OR TEMPORARY SPARE, ALSO. A spare tire over 10 years old may look like a new tire, but it should be replaced. See “Tire Manufacture Date,” the next section in this manual.
The 10 year period after the date of production is not an
indicator of actual service life for any individual tire. Some
tires will need to be replaced before 10 years due to condi-
tions such as punctures, impact damage, improper inflation, overloading, tread wear or other conditions involving use
3
or misuse of the tire. If a tire is worn out or otherwise
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unserviceable from damage or conditions of use, it should be replaced
regardless of when it was produced or placed in service. The vehicle
manufacturer may consider vehicle performance characteristics when making tire
replacement recommendations. Consult your vehicle owner’s manual for any
information regarding tire service life and replacement and follow the
recommendations applicable to your vehicle.
TIRE MANUFACTURE DATE The tire manufacture date is determined by examining the
DOT tire identification number, also known as the DOT serial number or code,
which can be found on at least one sidewall near the wheel. It may be
necessary to look on both sides of the tire to find the entire serial code.
For more information on DOT serial codes, see “Tire Sidewall Labeling” in this
manual. Tires Produced Since 2000: The last four (4) digits of the serial code
identify the week and year of production. In the example below, the tire was
produced in the 18th week of 2000. Another example, a tire with a serial code
ending in “2406” would have been produced in the 24th week of 2006.
Tires Produced Prior to 2000: The last three (3) digits of the serial code
identify the week and year of production. For example, a tire with a code
ending in “329” would likely have been produced in the 32nd week of 1999, but
possibly produced in 1989. If in doubt, consult a qualified tire service
professional.
TIRE REPAIRS SAFETY WARNING Driving on an improperly repaired tire is
dangerous. An improper repair can be unreliable or permit further damage to
the tire. The tire may suddenly fail, causing serious personal injury or
death. A complete inspection and repair of your tire in accordance with Rubber
Manufacturers Association (RMA) procedures should be conducted by a qualified
tire service professional. While the comprehensive procedures and
recommendations for tire repair are beyond the scope of this manual, a proper
tire repair includes the following: 3 The tire is demounted from the wheel for
a complete
inspection, inside and out. Some damage to the tire may only be evident on the
interior of the tire.
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3 The puncture injury is 1/4 inch (6 mm) or less and must be within the tread
area as shown in the graphic. This helps ensure long-term tire and repair
durability.
3 A patch is applied to the interior of the tire and the puncture hole is
filled with a suitable plug/stem filler. This helps ensure that the interior
of the tire is adequately sealed to prevent inflation pressure loss and
prevents contamination of the steel belts and other plies from the elements
(such as water) in the outside world.
PATCH + PLUG/STEM PATCH ONLY PLUG/STEM ONLY
Additional notes about tire repairs:
· Not all punctured or damaged tires can be properly repaired; consequently,
some tires must be replaced. NEVER repair a tire with any of the following
conditions: Wear to the tire’s built-in treadwear indicators or to 2/32 inch
(1.6 mm) remaining tread depth in any area of the tread. With a puncture
larger than 1/4 inch (6 mm). With a puncture or other damage outside the
repairable tread area (as shown in the graphic). With a pre-existing,
improper repair.
· Any tire repair done without removing the tire from the wheel is improper.
The tire must be demounted from the wheel and the interior inspected for
damage that may not be evident on the exterior of the tire.
· Using only a plug/stem, or using only a patch, is not a safe or proper
repair. A patch must be applied to the interior of the tire and the puncture
hole must be filled with a suitable plug/stem filler to prevent inflation
pressure loss and contamination of the steel belts and other plies.
· NEVER substitute a tube for a proper repair or to remedy an improper repair.
· Tubes, like tires, should only be repaired by a qualified tire service
professional.
· Some vehicle manufacturers do not recommend using repaired tires. Consult
your vehicle owner’s manual or contact the vehicle manufacturer before
operating a repaired tire on your vehicle.
ASK how your tire will be repaired. ALWAYS insist on a proper tire repair.
Emergency/Temporary Sealant or Filler Repairs: An emergency/temporary sealant
or filler injected into the tire, such as by aerosol can or injection/squeeze-
tube, is not a proper repair and voids the tire Limited Warranty. A tire
injected with such sealant/filler must be replaced by a qualified tire service
professional as soon as possible.
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18
SAFETY WARNING Tell the tire service professional if you have used an aerosol
fixer to inflate/seal the tire. Aerosol fixers could contain a highly volatile
gas. Always remove the valve core outdoors, away from sources of excessive
heat, flame, or sparks and completely deflate the tire before removing it from
the wheel. Speed Rating: The tire’s speed rating is void if the tire is
repaired, retreaded, damaged, abused, or otherwise altered from its original
condition. Thereafter, it should be treated as a non-speed rated tire. See
“Tire Speed Ratings” in this manual.
Improper repair voids the tire Limited Warranty. See “Limited Warranty” in the
Warranty Details Manual under a separate publication. RFT (Run-Flat
Technology) Tires: In addition to the above, there are recommendations
specific to the repair of RFT tires; see “RFT Tires with Run-Flat Technology”
in this manual.
TIRE MOUNTING AND OTHER SERVICING
SAFETY WARNING Removing and replacing tires on wheels can be dangerous.
Attempting to mount tires with improper tools or procedures may result in a
tire explosion causing serious personal injury or death. This is only a job
for a qualified tire service professional. Never perform tire service
procedures without proper training, tools, and equipment.
This manual is not intended to provide proper training or service procedures
for tire mounting, demounting, balancing, rotation, or repair. Please leave
these tasks to qualified tire service professionals. For your safety and that
of others: · Always stand well clear of any tire mounting operation. This
is especially important when the service operator inflates the tire. If the
tire has been improperly mounted, it may burst with explosive force causing
serious personal injury or death. · Tires must match the width and diameter
requirements of the wheels. For example, 16 inch diameter tires must only be
mounted to 16 inch diameter wheels. Radial tires must only be mounted to
wheels approved for radial tires. · Wheels must be free of cracks, dents,
chips, and rust. Tires must be free of bead damage, cuts, and punctures. ·
Never inflate a tire beyond 40 psi (275 kPa) to seat the beads. Be absolutely
certain beads are fully seated before adjusting inflation pressure to the
level recommended for vehicle operation. · Never put flammable substances in
tire/wheel assemblies at any time. Never put any flammable substance into a
tire/ wheel assembly and attempt to ignite to seat the beads.
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· Always stand well away from the work area when tires are being spin balanced
either on or off the vehicle.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES Many new vehicles come equipped from
the factory with high performance and/or low aspect ratio tires. Generally,
these tires provide increased vehicle handling capability, but may also have
numerous engineering performance trade-offs associated with their designs. ·
Low aspect ratio tires, with reduced sidewall height, may be
more susceptible to damage from potholes, road hazards, and other objects such
as curbs. This is true for the wheels as well. Therefore, as with all other
tires, it is important to drive with care and maintain proper inflation
pressure and load conditions. See “Tire Inflation Pressure” and “Tire Damage,
Inspection and Service Life” in this manual. · Some sports cars and other
vehicles with enhanced handling performance, including sedans and light
trucks/SUVs, may be originally equipped with high performance tires that are
more optimized for warmer weather use. Colder, winter weather traction may be
reduced for these types of tires. Winter tires may be recommended by the
vehicle manufacturer for colder weather application. See “Winter Tires,” the
next section in this manual. · High performance tires may also wear more
quickly, ride more firmly, and produce more noise during operation. Consult
your vehicle owner’s manual and tire information placard, or a qualified tire
service professional, for more information and specifics regarding these types
of tires.
WINTER TIRES SAFETY WARNING Winter driving presents special challenges for
vehicle mobility. The use of winter tires (including studs and chains)–while
improving traction performance in snow and ice–requires special care with
regard to acceleration, braking, cornering, and speed. It is important to
drive with care, not only on snow and ice, but on dry and wet roads as well.
In winter driving conditions, vehicle control and safe operation under braking
and cornering is especially dependent upon the rear tires. For this reason,
winter tires are best applied to all wheel positions. Some vehicles have
specific recommendations regarding winter tire use; consult your vehicle
owner’s manual and tire information placard.
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· If winter tires are to be applied to the front axle of any vehicle, they
must also be applied to the rear axle for safe operation. This applies to all
passenger cars and light trucks, including front wheel drive, 4×4, and all-
wheel-drive vehicles.
· If winter tires are to be applied to the rear axle of any vehicle, it is
recommended that they also be installed on the front axle.
· It is generally acceptable to apply a tire with a lower speed rating than
your original tires for use in winter weather conditions; however, speed
should be reduced accordingly. All winter tires should be the same speed
rating. See “Tire Speed Ratings” in this manual.
· Winter tires used in warm weather conditions may wear more rapidly.
· Studded winter tires follow the same recommendations as above; consult a
qualified tire service professional for information regarding any seasonal
restrictions.
HIGH SPEED DRIVING
SAFETY WARNING Driving at high speed is dangerous and can cause an accident,
resulting in serious personal injury or death. · Regardless of the speed and
handling capabilities of
your car and its tires, a loss of vehicle control can result from exceeding
the maximum speed allowed by law or warranted by traffic, weather, vehicle, or
road conditions. · High-speed driving should be left to trained professionals
operating under controlled conditions. · No tire, regardless of its design or
speed rating, has unlimited capacity for speed, and a sudden tire failure can
occur if its limits are exceeded. See “Tire Speed Ratings,” the next section
in this manual.
Refer to your vehicle owner’s manual for any tire pressure recommendations for
high speed driving.
TIRE SPEED RATINGS A tire bearing a letter “speed rating” designation
indicates the tire’s speed capability according to standardized laboratory
tests. This speed rating system is intended to permit comparison of the speed
capabilities of different tires. When replacing your tires, consult your
vehicle owner’s manual and tire information placard for recommendations, if
any, concerning the use of speed rated tires. · To avoid reducing the speed
capability of the vehicle, replace
a speed rated tire only with another tire having at least the same speed
rating. It is the “top speed” of the “slowest” tire on the vehicle which
limits the vehicle’s top speed without tire failure.
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· The tire’s speed rating is void if the tire is repaired, retreaded, damaged,
abused, or otherwise altered from its original condition. Thereafter, it
should be treated as a non-speed rated tire.
· Non-speed rated tires are usually for ordinary passenger car or light truck
service and not for high speed driving.
· For winter tires used in cold weather conditions, it is generally acceptable
to apply a tire with a lower speed rating than your original tires; however,
speed should be reduced accordingly. All winter tires should be the same speed
rating. Some vehicles have specific recommendations regarding winter tire use;
consult your vehicle owner’s manual and tire information placard. See “Winter
Tires” in this manual.
These speed ratings are based on standardized laboratory tests under specific,
controlled conditions. While these tests may relate to performance on the
road, real-world driving is rarely identical to any test conditions. Your
tire’s actual speed capability may be less than its rated speed since it is
affected by factors such as inflation pressure, load, tire condition
(including damage), wear, vehicle condition (including alignment), driving
conditions, and duration at which the speed is sustained. Use the following
chart to compare the speed ratings of tires. Remember: regardless of the
tire’s speed rating, drivers should obey speed limits and adjust their speed
based on traffic, weather, vehicle and road conditions.
Speed Symbol
M Q R S T U H V Z** W Y (Y)***
Speed Category*
mph
km/h
81
130
99
160
106
170
112
180
118
190
124
200
130
210
149
240
149
240
168
270
186
300
186
300
The tire’s speed rating designation appears on the tire side-wall with the tire size. Examples:
P275/40ZR17 P275/40R17 93W P275/40ZR17 93W P275/40ZR17 93Y P275/40ZR17 93(Y)
max > 149 mph (240 km/h) max = 168 mph (270 km/h) max = 168 mph (270 km/h) max = 186 mph (300 km/h) max > 186 mph (300 km/h)
- In standardized laboratory tests that relate to highway speeds. Actual tire speed and performance capability
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depend on factors such as inflation pressure, load, tire condition, wear, and
driving conditions. ** Any tire having a maximum speed capability above 149
mph (240 km/h) may, at the tire manufacturer’s discretion, include a “Z” in
the size designation (i.e. P275/40ZR17). * For tires having a maximum speed
capability above 186 mph (300 km/h), a “Z” must appear in the size designation
and a “Y” marked in brackets (as shown) in the service description. **
Consult the tire manufacturer for maximum speed
capability.
TIRE SPINNING SAFETY WARNING Spinning a tire to extract a vehicle stuck in
mud, ice, snow, or wet grass can be dangerous. A tire spinning at a
speedometer reading above 35 mph (55 km/h) can in a matter of seconds reach a
rotation speed capable of disintegrating a tire with explosive force. Under
some conditions, a tire may be spinning at a speed twice that shown on the
speedometer. This could cause serious personal injury or death to a bystander
or passenger. Never spin a tire above a speedometer reading of 35 mph (55
km/h).
RADIAL TIRE ROTATION The purpose of tire rotation is to minimize irregular or
uneven wear caused by maintaining a tire in one rotation direction and one
position over an extended period. Rotate tires as recommended by the vehicle
manufacturer or every 5,000 miles (8,000 km). Individual tire pressures must
be checked after rotation and adjusted to the vehicle manufacturer’s
recommendation for the tire’s new location on the vehicle. Vehicle alignment
should be checked if irregular wear is evident. For vehicles with a “temporary
use” spare tire, follow the vehicle manufacturer’s recommended pattern for
rotation, or, if not provided, the following may be used:
If your spare is the same size, load rating, and type of tire as your road
tires, it should be included in the tire rotation process. For vehicles with a
“full-size” spare, the following rotation patterns may be used:
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Note: · Never include a “temporary use” spare tire in the rotation. · Tires
with directional tread patterns must be rotated so the
direction of revolution does not change; this may require demounting/mounting
the tires. · Special attention should be given if your vehicle is equipped
with a Tire Pressure Monitoring System (TPMS). Rotation of your tires may
affect the system; consult your vehicle owner’s manual or a qualified tire
service professional. · Some vehicles may have different size tires/wheels on
front and rear which would restrict rotation. Always check and follow the
vehicle manufacturer’s rotation recommendation. · To use a full-size spare in
the rotation pattern on vehicles with dual rear wheels, consult your vehicle
owner’s manual for the recommended procedures or consult the vehicle
manufacturer.
TIRE REPLACEMENT AND TIRE MIXING SAFETY WARNING Driving your vehicle with an
improper mix of tires is dangerous. Your vehicle’s handling characteristics
may be seriously affected. You could have an accident resulting in serious
personal injury or death. Consult your vehicle owner’s manual, tire
information placard, and a qualified tire service professional for proper tire
replacement. Unless otherwise specified by the vehicle manufacturer, it is
recommended that all road tires be the same size, type, and speed rating.
Never mix different size tires on an axle, except for temporary use of a spare
(see “Your Spare Tire,” the next section in this manual). When it is necessary
to replace one or more tires, consider that applying new tires in pairs on an
axle, or to all wheel positions, helps to optimize vehicle performance and
avoid malfunction of mechanical or electronic vehicle systems (i.e. drive-
train/transmission, anti-lock brakes, traction control). Replacing Fewer Than
Four Tires: Whether your vehicle is front-, rear-, or all-wheel drive, if your
rear tires lose traction because of hydroplaning on a wet road, an oversteer
skidding condition may result and lead to loss of control, particularly in
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a turn. Generally, new tires provide increased resistance to hydroplaning due
to their full tread depth. With the new tires on the rear, the oversteer
skidding condition may be more easily avoided. Therefore, if replacing only
one or two tires at a time:
· Two new tires should be placed on the rear axle.
· One new tire should be paired with another tire from the vehicle with the
deepest tread depth, and then both should be placed on the rear axle.
Winter Tires: See “Winter Tires” in this manual.
Speed Rating: See “Tire Speed Ratings” in this manual.
All Wheel Drive or Four-Wheel Drive: Some vehicle manufacturers have specific
recommendations related to the replacement of tires on All Wheel Drive or
Four-Wheel Drive vehicles. This may include the recommendation to replace more
than one tire or, in some cases, up to all four tires. Please consult your
vehicle owner’s manual or consult your vehicle manufacturer for additional
information.
Additional or alternate recommendations may apply for some vehicles. Always
refer to and follow the vehicle manufacturer’s tire replacement and tire
application recommendations; consult your vehicle owner’s manual and tire
information placard.
YOUR SPARE TIRE
Consult your vehicle owner’s manual for proper application of your spare tire.
Your car may be equipped with a “temporary use” spare tire; this spare may
differ in size and construction from the other tires on your vehicle.
SAFETY WARNING
Check inflation pressure before use. Failure to have proper inflation pressure
when using your spare tire can result in serious personal injury or death. See
“Tire Inflation Pressure” in this manual.
SAFETY WARNING
Mounting a “temporary use” tire on a wheel which is not specifically designed
for it, or placing another type tire on a wheel designated for temporary use
can be dangerous. Your vehicle’s handling characteristics can be seriously
affected. You could have an accident resulting in serious personal injury or
death. Consult your vehicle owner’s manual for proper application of your
“temporary use” spare tire.
The spare tire in your vehicle is intended to be used as a spare when needed.
The spare tire carrier is not intended to be used for long term storage,
except for “temporary use” tires. If your spare is the same size, load rating,
and type of tire as your road tires, it should be included in the tire
rotation process; see “Radial Tire Rotation” in this manual.
The spare should be included in regular tire inspections and inflation
pressure checks. In addition, your spare should be replaced 10 years after
date of manufacture, regardless of condition or tread depth. For more
information, see “Tire Damage, Inspection and Service Life” in this manual.
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TIRE STORAGE Tires should be stored indoors in a cool, dry place. Water should
not be allowed to collect inside them. Tires should be placed away from
electric generators/motors and sources of heat such as hot pipes. Storage
surfaces should be clean and free of grease, gasoline or other substances
which can deteriorate the rubber. SAFETY WARNING Improper storage can damage
your tires in ways that may not be visible and can lead to a failure resulting
in serious personal injury or death. The spare tire in your vehicle is
intended to be used as a |spare when needed. The spare tire carrier is not
intended to be used for long term storage, except for “temporary use” tires.
For more information, see “Your Spare Tire” and “Radial Tire Rotation” in this
manual.
TIRE SERVICE CUSTOMER SATISFACTION Normal tire maintenance and Limited
Warranty services are available at locations across the U.S.A. and Canada. For
more information, visit us on the internet at www.bridgestonetire com, for
tire warranty information call the Technical Service Department: U.S.A.:
(1-800-847-3272) or Canada:
(1-800-267-1318). Additional
information on the care and service of automobile and light truck tires is
available from the following organizations: U.S. Tire Manufacturers
Association 1400 K Street, N.W. Washington, DC 20005-2403 www.ustires.org Tire
and Rubber Association of Canada A19-260 Holiday Inn Drive Cambridge, Ontario,
N3C 4E8 www.tracanada.ca
TIRE REGISTRATION Registration of your tires is an important safety precaution
since it enables the manufacturer to notify you in the event of a recall. When
you purchase replacement tires, the retailer will provide a registration card
on which the tire identification numbers have been recorded; fill in your name
and address on the card and mail it promptly. Some retailers may submit the
registration for you. You do not need to register tires which come as original
equipment on new vehicles–the vehicle and tire manufacturers handle that for
you.
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Tires with Run-Flat Technology
If your vehicle is equipped with Bridgestone or Firestone brand RFT tires,
this chapter presents specific maintenance and safety issues associated with
these tires that are in addition to those covered elsewhere in this manual.
What is RFT? Run-Flat Technology tires are extraordinary tires that utilize
specially designed components to temporarily support your vehicle in the event
of inflation pressure loss, such as from a puncture. This gives you the
ability to drive to a convenient and safe location to change your tire (if
equipped with a spare) or have it inspected for possible repair or
replacement. Naturally, certain run-flat and low pressure operating
limitations apply, which vary according to the specific self-supporting tire
design. Like all tires, during normal operation, they must be properly
inflated and maintained. Regardless of the design or quality, no tire is
indestructible. RFT–How to Identify: Bridgestone and Firestone brand tires are
marked on the sidewalls, near the wheel, with the RFT logo (shown above).
RFT INFLATION PRESSURE Like other tires, RFT tires need proper inflation
pressure maintenance for safe operation and to achieve the maximum tire life
and performance. Check inflation pressures monthly and before long trips or
carrying extra weight. Use an accurate tire gauge and check pressures when the
tires are cold. Follow the vehicle manufacturer’s recommendation for inflation
pressure settings as indicated on the vehicle tire information placard and/or
in the vehicle owner’s manual. Do not forget the spare, if applicable. See
“Tire Inflation Pressure” in this manual.
TIRE PRESSURE MONITORING SYSTEM (TPMS) A functioning tire pressure monitoring
system (TPMS) must be used with your RFT tires. Because these tires ride so
well even without inflation pressure, the TPMS may be necessary to alert you
of an inflation pressure loss condition. When alerted, follow the instructions
in your vehicle owner’s manual and see “Run-Flat or Low Tire Pressure
Operation,” the next section in this manual. The vehicle or TPMS manufacturer
may advise checking the TPMS regularly to confirm it is in working order. In
addition, a new pressure sensor, certain components, or reprogramming may be
necessary when a tire is serviced. Consult your vehicle owner’s manual,
vehicle manufacturer, or authorized
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Bridgestone or Firestone retailer location for questions regarding TPMS
operation and service.
RUN-FLAT or LOW TIRE PRESSURE OPERATION SAFETY WARNING Serious personal injury
or death may result from a tire failure or accident due to improper run-flat
or low tire pressure operation. Read and follow the instructions below, and
the other maintenance and safety recommendations elsewhere in this manual.
General Instructions The Tire Pressure Monitoring System (TPMS) required in
your vehicle may have different methods of alerting you when your tire has
lost inflation pressure. Consult your vehicle owner’s manual for the details
of your TPMS. Once the TPMS has indicated that a tire has reduced inflation
pressure, the run-flat mode of operation has commenced. During this phase of
operation, please follow these instructions: · Reduce speed as much as safely
and reasonably pos-
sible; do not exceed 50 mph (80 km/h). The greater the speed, the less
distance the tire can travel. · Avoid abrupt or aggressive acceleration,
braking, or cornering maneuvers as much as safely and reasonably possible. Pot
holes and other road hazards should be avoided. Careful driving limits
potential damage to the tire, wheel, and vehicle. · Proceed to a safe and
convenient location for tire service as soon as possible. Take note of your
odometer; your operation distance is limited. See “Distance–How Far You Can
Drive,” the next section in this manual. · If an unusual vibration or vehicle
handling difficulty arises, stop driving as soon as safely and reasonably
possible. The tire may be about to suddenly fail. Release the accelerator and
gradually reduce speed. The tire must be replaced before proceeding. · If
towing a trailer, stop driving as soon as safely and reasonably possible. In
this condition, it is potentially dangerous to operate a vehicle/trailer
combination. If possible, disconnect the trailer and proceed as noted above.
Do not continue to tow any trailer until proper tire service or replacement
has been performed. · Do not touch a tire recently run-low or run-flat (it may
be very hot). Allow the tire to cool before handling.
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DISTANCE–HOW FAR YOU CAN DRIVE RFT tires are capable of operating up to the
distance of 50 miles (80km) at a maximum speed of 50 mph (80 km/h) in run-flat
or low pressure operation. However, the distance capability may be less (or
more) depending upon the actual vehicle application and specific operating
conditions. Factors affecting run-flat or low tire pressure operating distance
include vehicle speed, load, and maneuvering; the amount of inflation pressure
loss; the extent of any tire damage; and ambient temperature. To maximize the
distance capability in a run-flat or low pressure condition: · Reduce vehicle
speed as much as safely and reasonably
possible. Do not exceed 50 mph (80 km/h). · Avoid abrupt or aggressive
acceleration, braking, or corner-
ing maneuvers as much as safely and reasonably possible. Avoid pot holes and
other road hazards. Higher vehicle loads (such as with more passengers or
cargo) and higher ambient temperatures decrease the distance capability of an
RFT tire in run-flat or low pressure operation. Note: · If the sidewall of the
RFT tire specifies a run-flat or low pressure distance limitation, do not
exceed the specified distance. · The distance capability of the vehicle is
limited to the distance capability of the specific RFT tire that is operating
in a run-flat or low pressure condition. · For original equipment
specification RTF tires applied to vehicles originally equipped with these
tires, see the vehicle owner’s manual for distance limitations during run-flat
or low pressure operation. If in doubt about the distance capability of an RFT
tire, do not exceed 50 miles (80 km) in run-low or low pressure operation.
Seek tire service as soon as possible to minimize tire damage.
SPECIAL SERVICE and REPAIR ISSUES Authorized Bridgestone or Firestone Retail
Locations Because of the advanced technology and design of RFT tires and the
required tire pressure monitoring systems (TPMS), only qualified tire service
professionals with the proper equipment and training should service RFT tires.
For instance, the use of tire mounting equipment that is unsuitable for an RFT
tire may damage the tire beyond repair. Therefore, it is recommended to go to
an authorized Bridgestone or Firestone brand tire retailer for service and
replacement. Visit Bridgestonetire.com to locate the nearest Bridgestone or
Firestone brand retailer.
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Inspection after Run-Flat or Low Pressure Operation Following run-flat or low
tire pressure operation, or in the event of any other tire damage or unusual
condition, it is very important to obtain a proper and complete tire
evaluation as soon as possible. Rotation Follow the vehicle manufacturer’s
recommendations, or rotate every 5,000 miles (8,000 km) per the
recommendations in this manual (see “Radial Tire Rotation”). In some cases,
TPMS devices require reprogramming with each tire rotation. RFT Tire
Replacement Do not replace or mix RFT tires with conventional tires, unless on
an emergency/temporary basis. Conventional tires do not have run-flat
capability and the handling characteristics of the vehicle with these tires
may be different. If a conventional tire is used on an emergency/temporary
basis, verify that its size, load capacity, inflation pressure, and speed
rating specifications meet the requirements of the vehicle. Replace any
conventional tire with the proper RFT tire as soon as possible. RFT Tire
Damage and Repair No tire, regardless of its design or quality is
indestructible. RFT tires can be ultimately rendered unusable due to a
puncture or other road hazard as well as from improper low tire pressure
operation. Some punctures may be repaired under certain restrictions and
prescribed procedures. An improper repair is unsafe and will void the Limited
Warranty. When driven flat or with low pressure, factors affecting
reparability include vehicle speed, load, and maneuvering; the amount of
inflation pressure loss; and ambient temperature. In any situation, the extent
and location of direct damage from a puncturing object or other road hazard
are also critical factors. RFT tires are not repairable in any of the
following situations: · If the tire was operated with inflation pressure less
than 15
psi (100 kPa). · Abrasion or other damage is present on the exterior tread,
sidewall or bead areas. · Abrasion, wrinkling, or separation is present on the
tire
interior. · Any condition or damage is present that disqualifies repair of
a conventional tire. A qualified tire service professional should fully
inspect your tire, inside and out, to determine if the tire can be repaired.
Tire damage is not always visible from the outside and the tire must be
removed from the wheel for a complete inspection. For more information, see
“Tire Repairs” in this manual.
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Note: Some vehicle manufacturers do not recommend using repaired tires. Such
recommendations apply to RFT tires. Use of RFT tires deemed non-reparable may
result in damage to vehicle, injury, or death. Consult your vehicle owner’s
manual or contact the vehicle manufacturer before operating a repaired tire on
your vehicle.
REFERENCE INFORMATION
TIRE SIDEWALL LABELING A lot can be learned by reading the tire’s sidewall.
The following figures show typical information on the sidewall of passenger
(Figure 3) and light truck tires (Figure 4):
Figure 3: Typical Passenger Tire Markings
Figure 4: Typical Light Truck Tire Markings 27
31
Tire Size, Load Range, Load Index, and Speed Symbol:
Examples
Figure 3 Figure 4
Tire Size
P215/65R15
LT235/85R16
Load Index
95
114/111
Speed Symbol
H
Q
Load Range
—
D
DOT Symbol and Tire Identification Number: “DOT” symbol constitutes a certification that the tire conforms to applicable U.S. Department of Transportation motor vehicle safety standards (for tires). Following the “DOT” symbol is the tire identification number, also known as the DOT serial number or code. The DOT TIN is commonly known as the “DOT number” and is marked in full on at least one sidewall near the bead. Please refer to the infographic below.
Descriptive Code
Plant
Size
(Optional)
Date of Manufacture
Code
Code
Up to 4 characters Week Year
Since 7/2/2000
DOT
XX
XX
XXXX
XXXX
Either format may be used before April 13, 2025 (DOT date 1525).
By 4/13/2025
DOT
XXX
XXXXXX
XXXX
Plant
Manufacturer’s
Week Year
Code
Code
Date of Manufacture
Note that the last portion of the TIN is unchanged–identifying the tire manufacture date using the same format for week and year. (For tires made before 7/2000, there is one digit for the year.)
Date of Manufacture Examples
025 = 2nd week of 1995 (possibly 1985 or 1975) 2608 = 26th week of 2008 3314 = 33rd week of 2014 1525 = 15th week of 2025
The DOT symbol and tire identification number can be found on at least one
sidewall near the wheel. The other sidewall may have a partial serial code
that excludes (e) and (f) above.
Maximum Load and Inflation: The maximum load and maximum inflation pressure is
marked on each sidewall in metric and English units. For example:
MAX LOAD 685 kg (1510 lbs) AT 240 kPa (35 psi) MAX PRESS
Note: The load and inflation values marked on the tire sidewall are maximum
permissible values for the tire only. Never assume that these values are the
actual recommended load capacity or tire pressure values for your vehicle. See
“Tire Inflation Pressure,” “Tips for Safe Tire Inflation,” and “Tips for Safe
Loading” in this manual.
Ply Composition and Materials: The actual number of plies in the sidewall and
tread area and the generic name(s) of their cord material(s) are marked on at
least one side-wall. For example:
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TREAD 2 PLY POLYESTER + 2 STEEL SIDEWALL 2 PLY POLYESTER
Radial: Radial ply tires will have the word “radial” on at least one sidewall.
An “R” in the tire size designation also indicates radial ply construction.
Tubeless or Tube Type: Tires are marked as either “tube-less” or “tube type,”
whichever is applicable, on at least one sidewall.
UNIFORM TIRE QUALITY GRADING
The Uniform Tire Quality Grading (“UTQG”) standards are intended to assist you
in making an informed choice in your purchase of passenger car tires by
providing information indicating relative performance of these tires in the
areas of tread wear, wet braking traction (straight-ahead), and temperature
resistance. All passenger car tires must conform to federal safety
requirements in addition to these grades.
Treadwear The treadwear grade is a comparative rating based on the wear rate
of the tire when tested under controlled condi-tions on a specified government
test course. For example, a tire graded 150 would wear one and one half (1½ )
times as well on the government course as a tire graded 100. The relative
performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm due to variation in driving habits,
service practices and differences in road characteristics and climate.
Traction The traction grades, from highest to lowest, are AA, A, B, and C.
Those grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of asphalt
and concrete. Warning: The traction grade assigned to a tire is based on
straight-ahead braking traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
Temperature The temperature grades are A (the highest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissipate
heat when tested under con-trolled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead to sudden
tire failure. The grade C corresponds to a level of performance which all
passenger car tires must meet under the Federal Motor Vehicle Safety Standard
No.109. Grades B and A represent higher levels of performance on the
laboratory test wheel than the mini-mum required by law. Warning: The
temperature grade is established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or excessive loading, either
separately or in combination, can cause heat buildup and a possible tire
failure.
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LIMITED WARRANTY
Replacement Market Passenger and Light Truck Tires
including Tires with Run-Flat Technology
Congratulations! You have just purchased quality tires from a BRIDGESTONE,
FIRESTONE, or ASSOCIATED BRANDS dealer (referred to in this section of the
manual as DEALER). This Limited Warranty covers new BRIDGESTONE, FIRESTONE,
FUZION and PRIMEWELL brand passenger and light truck tires. The terms and
conditions of this limited warranty are available online at
http://www.bridgestonetire.com/customer-care/ tire-warranties/full-warranty.
Additionally, you may obtain a printed copy of the terms and conditions of
this limited warranty, at no cost to you, by calling
1-800-847-3272 in the U.S.A. or
1-800-267-1318 in Canada or sending a
written request, including your return address, by first class mail to 201
Bridgestone Parkway, Suite B, Lebanon, TN 37090.
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Customer, Vehicle, and Tire Identification
Customer Name Address City, State, Zip
Invoice #
Date of Purchase
Year of Vehicle
Make of Vehicle
Model of Vehicle
Beginning Mileage
Tire Brand
Product Information
Tire Size:
Speed Rating:
Tire Type:
Mileage Warranty:
Serial Numbers
1
2
3
4
5
6
Mileage Warranty Certificate
The dealer must stamp to be valid
35
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION PRESSURE
Front PSI Rear PSI
J FMAMJ J A S OND
MAINTENANCE RECORD
Mileage Date
Retailer
Inspection Rotation Balance Alignment
SM
Effective January 1, 2020
36
EFFECTIVE 7/16/2020
37
In addition to the valuable warranty information you will find herein w e
encourage you to visit the Continental Tire the Americas, LLC (“CTA”) website
at www. continentaltire.com (US) and www.continentaltire.ca (Canada) for
safety and maintenance information and up-to-date changes, including a
Customer Care FAQ tab with downloadable brochures. Please also visit the
Rubber Manufacturer Association (RMA) website at www.rma.org for additional
safety and maintenance information.
THE TOTAL CONFIDENCE PLAN IS NOT A WARRANTY THAT THE TIRE WILL NOT FAIL OR
BECOME UNSERVICABLE IF NEGLECTED OR MISTREATED.
The purchase of Continental brand tires provides an extra measure of
confidence with the support of the Total Confidence Plan. The Total Confidence
Plan is a comprehensive package of all available warranties and services
including: Limited Warranty, Flat Tire Roadside Assistance, Customer
Satisfaction Trial, Mileage Warranty (if applicable) and Road Hazard Coverage.
2
2
38
1. ELIGIBILITY
The Total Confidence Plan applies to the original owner of new Continental
brand passenger and light truck (LT) tires that are (a) new replacement market
tires bearing the Continental brand name and D.O.T. Tire Identification
Number, (b) operated in normal service, (c) used on the same vehicle on which
they were originally installed according to the vehicle manufacturer’s
recommendations and (d) purchased from an authorized Continental brand tire
dealer. Tires used in competition are not eligible for any coverage under this
Total Confidence Plan. Additionally, tires used in commercial service
including, but not limited to, taxicabs, police cars, emergency vehicles,
nonpassenger service vehicles are not eligible for the extra coverage set
forth in Section 3 of this Total Confidence Plan. Tire(s) on any vehicle
registered and normally operated outside the United States and Canada are
excluded from eligibility under this Total Confidence Plan.
2. WHAT IS THE LIMITED MANUFACTURE WARRANTY & HOW LONG IS IT APPLICABLE?
Basic Coverage:
Eligible tires are covered by the Limited Warranty for a maximum of 72 months
from the date of purchase.*
Where To Go for Warranty Replacement:
Please return tires to the authorized Continental brand tire dealer where
purchased. The original sales receipt and proof-ofpurchase must be presented
at the time of the claim.
Free Replacement Period:
If an eligible Continental brand passenger or light truck tire becomes
unserviceable due to a warrantable condition, other than those listed under
Section 4, during the first 12 months or first 2/32nds (1.6mm) of treadwear,
whichever comes first, it will be replaced with a comparable new Continental
brand tire FREE OF CHARGE. Mounting and balancing are included (excluding
online orders). Owner pays all applicable taxes.
Temporary Spare Tires:
The Limited Warranty also extends to the original owner of the Continental
Brand Temporary Spare Tire bearing a Continental D.O.T. serial number. An
eligible Temporary Spare Tire under this Limited Warranty must have been
operated in normal service, used on the same vehicle on which they were
originally equipped and/or installed according to the vehicle manufacturer’s
recommendations, and display warrantable conditions as described in this
Limited Warranty. This Limited Warranty is for a maximum period of 72 months
from date of purchase, determined by the original sales receipt and proof-of-
purchase showing date purchased.
At the time of making the claim, the owner is required to present the tires and original tire proof-of- purchase showing date of purchase. If satisfactory proofof-purchase date is not provided, the D.O.T. (Tire Identification Number) date of manufacture will be used.
A “comparable” new Continental brand tire may be of either the same tire
line or the same basic construction but with a different sidewall or tread
configuration. The Limited Warranty covers tires of equal or lesser value. If
Customer accepts a higher priced tire, Customer is responsible for covering
any difference in price. Any tire replaced under this Limited Warranty will be
covered by the current Limited Warranty.
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3
39
If a Temporary Spare Tire becomes unserviceable from a condition other than those listed in Section 4 during the first 1/32nd (0.8mm) of treadwear, then it will be replaced with a comparable new Continental brand** Temporary Spare Tire. Mounting and balancing are included free of charge (excluding online orders). Owner pays all applicable taxes. After this Free Replacement Period for your Temporary Spare Tire expires, no warranty claims will be accepted.
After the Free Replacement Period:
The tire may still be eligible for a pro-rata replacement for 72 months from
date of original purchase* until the tread is worn down to the tread wear
indicators (2/32nds of an inch or 1.6 mm of tread remaining). If an eligible
tire becomes unserviceable from a warrantable condition, other than those
listed in Section 4, it will be replaced charging the owner a pro-rated
amount. Owner pays all applicable taxes (including Federal Excise Tax
(F.E.T.), shipping, mounting and balancing charges. The replacement tire price
will be determined by multiplying the percentage of the usable tread worn by
the Dealers Price (excluding all applicable taxes) at the time of the
adjustment. The usable tread worn is the original tread down to the tread wear
indicators (2/32nds of an inch or 1.6 mm of tread remaining.) Tires replaced
under this Limited Warranty become the property of CTA. You will be required
to sign the CTA Limited Warranty Complaint Form and/or dealer replacement
sales receipt.
3. EXTRA COVERAGE
Many Continental brand tires are also eligible for the following additional
protection under the Total Confidence Plan.
Tires used in commercial service, competition or tires received as original
equipment are not eligible for extra coverage.
Flat Tire Roadside Assistance
This three (3) year complimentary service is only valid on tire purchases
completed on or after February 1, 2015 and is designed to help in the event of
a flat tire. Limit of 3 covered events for the coverage term. To qualify for
Flat Tire Roadside Assistance tires must be registered online after the date
of purchase. To register, complete the steps outlined below:
Step 1: After you have made your tire purchase have available your purchase
receipt, Vehicle Information Number (VIN), along with the year/make/model of
the vehicle to be registered to complete the online registration form. These
items will be required to register and registration cannot be completed
without them. A valid email address is also required to complete your
registration and receive your Flat Tire Roadside Assistance Card, as well as
other important terms and conditions.
Step 2: To register your tires go to www.totalconfidence-plan. com and
complete the online registration form. If you do not have internet access or a
valid email address, registration may be completed by calling:
888-990-6125.
Step 3: If registration was completed online your Flat Tire Roadside
Assistance Card along with program terms and conditions will be emailed to
you. If registration was completed by phone your documentation will be mailed.
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Once you receive the Flat Tire Roadside Assistance Card via e-mail, please
print the card, along with the program terms and conditions, and keep this
information in your glove box. The card will contain a toll-free number to
call when assistance is needed.
Flat Tire Roadside Assistance coverage includes:
· 24/7 live agent service;
· Tire Change with the owner’s properly inflated spare only. There is a $200
limit per tire change. Should the service amount exceed the $200 limit, you
would be required to pay the overage to the service provider at the time of
service.
· You will be informed before service is dispatched if there is an overage
amount. If you do not have a workable spare or if the vehicle has two or more
flat tires and requires a tow, there is a towing limit of 150 miles. The
dollar limit would not apply to this. The vehicle will be towed to their
destination of choice; if the destination exceeds 150 miles they would be
charged for the excess mileage. You will be informed of any costs prior to
service being dispatched.
· Towing 150 mile tow limit for two or more flat tires or no workable spare
(no mechanical breakdown).
· You are responsible for any amounts over the $200 for tire change or 150
miles for tow; and such charges are payable to the service provider at the
time of service.
Whenever you are in need of the Flat Tire Roadside Assistance service simply
call the toll free number provided on your Flat Tire Roadside Assistance Card.
You will be prompted to provide your program membership number and a live
agent will assist you, asking the necessary questions, including vehicle VIN
number, make, model, location, etc., to process your request and dispatch a
service provider. Service will not be provided on an unattended vehicle,
except as set forth below.
Flat Tire Roadside Assistance provides service for most emergency situations
but does not include service if: the operator is not with the disabled vehicle
(unless you cannot or should not remain with the vehicle for safety reasons);
the vehicle was involved in an accident, theft or vandalism; for RV’s, fleet
vehicles, vehicles off road, trailers; vehicles over 1 ton capacity, or
commercial vehicles; the vehicle is at a repair facility or on roads where
state/county/ provincial service providers have exclusive agreements; vehicle
is on roads not regularly maintained including private property; installation
or removal of snow chains, repairing, or rotating tires is required. Also
excluded: vehicle storage charges, cost of parts and installation, products,
materials, impounding and additional labor related to towing; service to
vehicles with expired safety inspection, license plate, and/or emission
sticker where required by law; service to vehicles that are not in a safe
condition to be towed; and service in areas not regularly traveled, such as
vacant lots, beaches, open fields or other places that would be hazardous for
service.
Important: All Authorized Service Providers are independent contractors and
not agents or employees of CTA. CTA assumes no liability for any damage to
your vehicle resulting from the rendering of service or for personal items
left in the vehicle. Any claims for personal injury or damage to the property
must be submitted to the servicing provider directly. Flat Tire Roadside
Assistance is provided by Roadside Protect, Inc. through Signature’s
Nationwide Auto Club, Inc.
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Customer Satisfaction Trial:
All Continental brand passenger and LT tires bearing the Continental name and
D.O.T. numbers are covered by the 60 Day Customer Satisfaction Trial. If
for any reason, other than an excluded condition listed under Section 4, you
are not satisfied with your new set of four tires within 60 days
from date of purchase – or the first 2/32nds of an inch (whichever comes
first) – you may exchange all or any one of them for a corresponding number of
the same tires or for another set of a different type of Continental brand
tires. Mounting and balancing are included free of charge (excluding online
orders). Owner pays-all applicable taxes. If you wish to exchange for another
set of Continental brand tires which is a higher cost, you must pay the
upgrade from the original purchase price, including shipping and all
applicable taxes. If you wish to exchange for another set of tires which is at
a lower cost, you will receive a refund of the difference in cost.
Please visit www.continentaltire.com to learn more about the customer
satisfaction trial period that Continental Tire offers.
This satisfaction guarantee only applies to the original new set of four (4)
Continental brand passenger tires purchased and not to the tires provided
under this guarantee.
HOW DO YOU RETURN YOUR TIRES DURING THE TRIAL PERIOD?
Within the authorized time frame (please visit www.continentaltire. com to
learn more about the Customer Satisfaction Trial Period that Continental Tire
offers) from the date of purchase or the first 2/32nds of an inch tread you
must return your tires to the authorized Continental brand tire dealer where
you purchased your tires. You must present the original sales receipt and
proofof-purchase. Reason for dissatisfaction must be explained to the dealer
(i.e., appearance, ride, handling, etc.) and noted on the dealer-supplied copy
of the CTA Limited Warranty Complaint Form.
Attention authorized dealers: the form must be validated by the consumer. The
replacement proof-of -purchase showing the purchase of another Continental
tire(s) must accompany the form and tire return.
Mileage Warranty:
The Continental brand tires listed on www.continentaltire.com’s website are
warranted against wearout up to the mileage/ kilometer coverage indicated,
even though the actual mileage/ kilometers you may get from your tires may
vary because of driving habits and road conditions. Subject to the provisions
of Section 4 below, if one of the tires listed in this section wears out
before the stated mileage/ kilometer coverage, CTA will warrant the tire on a
pro-rata basis as indicated herein. “Wearout” means that the tire’s tread has
worn evenly down to the tread wear indicators (2/32nds of an inch or 1.6 mm of
tread remaining.) “Pro-rata” for this Mileage Warranty is measured by the
odometer readings at the time of the tire’s purchase*, as shown by the
original tire receipt and proof-of- purchase, and the odometer reading at the
time of replacement. In addition, you must present a fully completed, legible
Rotation Schedule, which is found in the original owner’s copy of the Total
Confidence Plan.
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· Tire(s) that have not been rotated at least every 6,000 to 8,000 miles
(1013,000 Kilometers), as evidenced by a completed Rotation Schedule, are
excluded from this coverage.
· On vehicles with staggered / split fitments (different size tires on front
and rear axle), tires cannot be rotated between the front and rear axle.
Without rotation of tires between the front and rear axle, the expected
mileage / kilometers before wearout is significantly lower, especially on the
rear axle. Therefore, the Mileage Warranty for tires on the rear axle of
these vehicles will be 50% of the standard Mileage Warranty for the product
line.
· Tire(s) in service for more than 72 months, regardless of mileage, are not
covered.
The owner pays shipping, mounting, balancing and all applicable taxes
(including F.E.T.) under the Mileage Warranty.
Please visit your authorized Continental Tire Dealer or visit www.
continentaltire.com to learn more about the mileage coverage that Continental
Tire offers. Mileage warranties vary by tire line.
You will receive a comparable** new Continental Brand tire with payment of the
replacement price based on the percentage of actual mileage/ kilometers
received to the mileage covered. Your replacement cost will be determined by
dividing the actual mileage delivered by the miles/ kilometers warranted and
multiplying the result times the current price of an equivalent or comparable
replacement.
Sample Calculation:
The tire you present for warranty has a Mileage Warranty of 60,000 miles. At
the time of the tire purchase, the vehicle’s odometer reading was 20,000
miles. At the time the tire was presented for warranty, the vehicle’s odometer
reading was 65,000 miles. You also present a completed and up to date Mileage
Warranty Rotation Schedule and the tire(s) are worn evenly down to 2/32nds of
an inch (1.6mm) of tread remaining, according to the Tread Wear Indicators.
Determine the mileage received on adjusted tires:
65,000 miles – 20,000 miles = 45,000 miles
Determine Your pro-rata replacement tire cost percentage:
45,000/60,000 x 100 = 75% (round to the nearest whole percentage)
Your pro rata cost for the replacement tire is determined by multiplying the
percentage of mileage received (75%) by the current purchase price for the
replacement tire (ex. $130.02)
Example calculation is: 75% x $130.02 = $97.52
The credit allowance for the mileage not received equals: $130.02 -$97.52
=$32.50 towards the next purchase of any Continental tire.
You will pay the equivalent pro-rata cost for the tire plus all applicable
taxes (including applicable F.E.T.) shipping, mounting and balancing, local
tire disposal fees and any other parts or other services.
Road Hazard Coverage:
This Road Hazard Coverage is offered to promote goodwill and is not a warranty
that your tire will not fail or become unserviceable due to a Road Hazard.
This Road Hazard Coverage applies to all Continental branded tires that are
purchased as new replacement
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tires and is a promise of replacement under the conditions specified below.
When an eligible tire has a road hazard condition during the first 2/32nds of
an inch (1.6 mm) of treadwear or first 12 months from date of purchase,
whichever comes first, the tire will be replaced with a comparable*
Continental brand tire free of charge. A road hazard condition is defined as a
cut, snag, puncture, bruise, or impact break.
To be eligible, you need to present the tire(s), your original sales receipt
and proof-of-purchase showing the date of purchase
along with this Total Confidence Plan. You are responsible for payment of all
applicable taxes, demounting, shipping, mounting and balancing charges set
forth under this Coverage. You are also responsible for payment of local tire
disposal fees and any parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service and valve stems.
4. WHAT IS NOT COVERED BY THE TOTAL CONFIDENCE PLAN:
· CTA does not warrant any repaired tire.
· Road hazard: Any road hazard condition after the first 2/32nds (1.6mm) of an
inch of treadwear or 12 months of service, whichever comes first.
· Ride Vibration: Any ride/vibration condition after the first 2/32nds (1.6
mm) of an inch of treadwear or 12 months of service, whichever comes first.
· Improper operation or maintenance: This includes, but is not limited to,
effects caused by:
I Improper tire inflation and/or improper load/speed practices. These
practices can cause excessive operational temperatures and stresses that
exceed the tire’s capabilities.
II Improper or insufficient tire rotation: Any tire with premature or
irregular wear caused by failing to follow the recommended tire rotation
pattern and/or mileage intervals as delineated by this Total Confidence Plan.
III Wear due to Improper vehicle alignment: includes but not limited to
uneven, irregular, or spotty wear, cupping or feathering.
IV Damage due to:
– Rim irregularities or rim damage – Snow chains – Vehicle mechanical
problems, including brake problems,
and vehicle wheel alignment – Extreme temperature exposure – Negligent and
abusive driving such as tire spinning, or
racing – Improper tire storage – Automotive accident – Chemical corrosion or
Fire – Use contrary to the vehicles manufacturer’s tire
recommendations – Improper stud size and/or installation
· Improper Mounting or Demounting
· Alteration: such as, but not limited to, adding a white inlay on blackwall,
tread regrooving, tire truing or siping, or adding sealant materials to the
tire.
· Weather checking/cracking: Not covered after 48 months from the date of
purchase.
Tires used in commercial service, competition or tires received as original
equipment are not eligible for extra coverage
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· Failure to observe safety and maintenance precautions set forth on CTA’s
website www.continentaltire.com.
ATTENTION AUTHORIZED DEALERS:
CTA RESERVES THE RIGHT TO THE FINAL INSPECTION DECISION ON CONDITIONS FOR ALL
RETURNED TIRES UNDER SECTION 4. C T A R ES ERV ES T H E R IGH T TO TE ST A LL
T IR ES R E T UN ED F OR V I BR A T I O N . THE TOTAL CONFIDENCE PLAN HEREIN
IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND CTA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME U.S. STATES AND/OR
CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS
ON THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY TO YOU. TO
THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. SOME U.S. STATES AND/OR
CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM U.S. STATE TO STATE OR CANADIAN PROVINCE TO
PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO CTA EMPLOYEE, RETAILER, OR
DEALER HAS THE AUTHORITY TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE OR
AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY WRITTEN IN THIS TOTAL
CONFIDENCE PLAN. IN OBSERVANCE OF U.S. FEDERAL LAW, THIS TOTAL CONFIDENCE PLAN
HAS BEEN DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT INTEND TO REPRESENT
THROUGH THIS TOTAL CONFIDENCE PLAN THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
5. CTA’S OBLIGATIONS
Replacement of eligible tires will be made by the authorized Continental brand
tire dealer where you purchased your tires or by an alternate authorized tire
dealer or vehicle dealer. CTA will replace the tire pursuant to the terms of
this Total Confidence Plan.
6. OWNER’S OBLIGATIONS
To make an eligible claim under this Total Confidence Plan, the owner must
present a claim, as instructed herein, with the tire to an authorized
Continental brand tire dealer. For the nearest authorized Continental brand
tire dealer, consult the Continental brand internet address(es), or the 800
telephone number(s) shown on the back of this Total Confidence Plan. Owner
must present an original tire sales receipt and proof-of-purchase indicating
the date of purchase. Owner will be required to sign the CTA Limited Warranty
Complaint Form or dealer replacement sales receipt. Owner is responsible for
paying all applicable taxes charged by the authorized servicing Dealer and is
also responsible for paying shipping, local tire disposal fees, and any parts
or service regardless of mileage or months of service. This includes payment
for tire rotation, alignment, towing, road service, valve stems and tire
repair.
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Owner is responsible for maintaining proper tire air pressure and for proper
maintenance of the tire. Under the Mileage Warranty portion of this Total
Confidence Plan (See Section 3), owner must present a claim which includes the
original, up-to-date Mileage Warranty Rotation Schedule. Owner must rotate
tires at least every 6,000 to 8,000 miles (10-13,000 kilometers) or sooner if
uneven treadwear begins to appear.
7. TIRE REGISTRATION
The registration of Continental brand tires is an important safety precaution.
Registration will allow CTA to notify the owner in the event of a product
return program. Owner’s authorized Continental brand tire dealer will provide
a Continental brand registration card with the D.O.T. tire identification
number recorded, along with the authorized Continental brand tire dealer’s
name and address. Owner is required to fill in his or her name and address,
affix a stamp to the pre-addressed card, and
mail the Continental brand registration card. Tire registration may also be
completed online at www.continentaltire.com (US) and www.continentaltire.ca
(Canada).
SSR TIRE OWNERS:
Even a trained Specialist may be unable to recognize internal structural
damage to a Self Supporting Runflat (SSR) tire resulting from having been
driven in an under inflated or zero inflation pressure condition. Such damage
may not be visible on the surface of the inner liner or sidewall making it
impossible to determine the tire suitability for repair or reuse. CTA does not
recommend any repair to or reuse of Continental SSR tires. You may visit
www.continentaltire.com and select Customer Care FAQ’s to obtain additional
SSR information.
CONTISEALTM TIRE OWNERS:
A ContiSealTM tire differs from a non-ContiSealTM tire in that it has a
sticky, viscous layer from shoulder to shoulder along the inner liner. This
layer is an integral part of ContiSealTM tires. It is not designed or intended
to act as a permanent puncture repair.
If an object up to 3/16″ (5 mm) diameter penetrates the tread of a ContiSealTM
tire, this sticky, viscous layer is designed to surround and adhere to the
puncturing object and prevent air loss from the tire by providing a near
instantaneous seal. If the puncturing object becomes dislodged from the tire,
the material is designed to seal most holes made by objects up to 3/16″ (5 mm)
diameter. While ContiSealTM tires significantly reduce the incidence of flats,
they are not designed to be driven under inflated or in a flat condition. In
all other aspects, ContiSealTM tires perform exactly like non-ContiSealTM
tires.
As with any tire, regularly inspect ContiSealTM tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum, ContiSealTM tires
should be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of inflation
pressure and/or damage to the tire. ContiSealTM tires with cuts and punctures
must be inspected by a trained tire specialist as soon as possible The trained
tire specialist must inspect the tire carefully and, according to industry
standards, to determine whether a permanent repair can be made or whether the
tire must be removed from service
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and scrapped. A permanent repair will require removal of the tire from the rim
and application of a repair method specifically approved for the ContiSealTM
tires.
CONTISILENTTM TIRE OWNERS:
ContiSilentTM tires are designed to reduce noise generated while driving. A
ContiSilentTM tire is lined with a noise reducing foam insert. It is not
designed or intended to act as a puncture repair. Using ContiSilentTM Tires In
aspects such as mounting, demounting, inflating, and balancing, ContiSilentTM
tires do not differ from non-ContiSilentTM tires. As with any tire, regularly
inspect ContiSilentTM tires for evidence of cuts, punctures, and loss of
inflation pressure. At a minimum, ContiSilentTM tires should be inspected once
or twice a month and always before a long trip. Punctures or damage not
attended to promptly can result in loss of inflation pressure and/ or damage
to the tire. ContiSilentTM tires with cuts or punctures must be inspected by a
trained tire specialist as soon as possible. The trained tire specialist must
inspect the tire carefully and, according to industry standards, determine
whether a permanent repair can be made or whether the tire must be removed
from service and scrapped. A permanent repair will require removal of the tire
from the rim and application of a repair method specifically approved for
ContiSilentTM Tires. ContiSilentTM tires are identified by a symbol on the
tire sidewall. ContiSilentTM tires and non-ContiSilentTM tires may be mixed on
the same vehicle. To read about Safety Warnings and Maintenance Information
please refer to www.continentaltire.com, or in Canada, www.
continentaltire.ca, under the customer care FAQ section.
FOR SERVICE ASSISTANCE OR INFORMATION
For the nearest authorized Continental brand tire dealer, consult either of
the websites or the toll free Customer Relations numbers. In the United
States, call 1-800-847-3349 In Canada,
call: 1-855-453-1962 Or access the
Continental USA website: www.continentaltire.com Continental Canada website:
www.continentaltire.ca
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Continental Tire the Americas, LLC
1830 MacMillan Park Drive Fort Mill, SC 29707 In the US
1-800-847-3349 www.continentaltire.com
Continental Tire Canada, Inc
1 Robert Speck Parkway, Suite No. 900 Mississauga, Ontario L4Z3M3
In Canada: 1-855-453-
1962 www.continentaltire.ca
Legal Notice
The marks, slogans and logos appearing herein are the property of Continental
Tire the Americas, LLC and/or its parent of affiliates. © Continental Tire the
Americas, LLC 2016. All rights reserved.
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CON-LWA7/16/2020
Limited Warranty, Tire Care and
Maintenance Guide
ORIGINAL EQUIPMENT
Highway Auto Tires Light Truck Tires Temporary Spare
Special Trailer (ST) Tires
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HIGHWAY AUTO, LIGHT TRUCK AND SPECIAL TRAILER TIRE WARRANTY AND ADJUSTMENT
POLICY (EXCLUDES GOODYEAR® UNISTEEL® RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE? You are eligible for the benefits of this Limited Warranty if
you meet all the following criteria: · You are the owner or authorized agent
of the owner of new Goodyear or Dunlop® highway auto or light truck tires or
Goodyear Special Trailer (ST) tires supplied as Original Equipment on your
vehicle or trailer. · Your tires bear Department of Transportation prescribed
tire identification numbers. · Your tires have been used only on the vehicle
on which they were originally installed according to the vehicle
manufacturer’s or Goodyear’s recommendations. · Your tires were purchased on
or after November 1, 2018. Light truck tires are defined as all tires
identified with the “LT” designation in the sidewall stamping. e.g.
LT245/75R16. Special Trailer tires are defined as all tires identified with
the “ST” designation in the sidewall stamping, e.g. ST235/80R16.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial auto, radial
light truck tire or Goodyear Special Trailer (ST) tire, covered by this
policy, removed from service due to a covered warranty condition during the
first 2/32″ of usable tread or twelve months from date of purchase, whichever
comes first, will be replaced with a comparable new Goodyear or Dunlop tire at
no charge, including mounting and balancing. (Without proof of purchase the
date of manufacture will be used to determine eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES Any new Goodyear or Dunlop highway
auto or light truck tire, other than radial auto or radial light truck tires,
removed from service due to a covered warranty condition during the first
1/32″ of usable tread will be replaced with a comparable new Goodyear or
Dunlop tire at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES Any Goodyear or Dunlop temporary spare tire removed from
service due to a covered warranty condition during the first 50% of usable
treadwear (1/32″) will be replaced with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT Tires not eligible for free replacement that are removed
from service due to a covered warranty condition will be replaced with a
comparable new Goodyear or Dunlop tire on a prorated basis for up to six (6)
years from the date of original new tire purchase or when the treadwear
indicators become visible (worn to 2/32″), whichever occurs first. (Without
proof of purchase the date of manufacture will be used to determine
eligibility.)
HOW WILL PRORATED CHARGES BE CALCULATED? Replacement price will be calculated
by multiplying the tire’s advertised retail selling price at the time of
adjustment by the
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percentage of usable original tread that has been worn off. You pay for
mounting and balancing, and an amount equal to the current Federal Excise Tax
(F.E.T. U.S. only) and any other applicable taxes and government-mandated
charges. EXAMPLE: If your disabled tire had an original 8/32″ of usable
treadwear and is worn to 4/32″ usable tread remaining, you have used 50% and
therefore must pay 50% of the advertised retail selling price of the
comparable tire. In addition, you must pay an amount equal to the full current
Federal Excise Tax (U.S. only) or any other applicable taxes and
governmentmandated charges for the comparable new replacement tire at the time
of adjustment. If the price of the new comparable tire is $130.00, the cost to
you would be $65.00 plus F.E.T. (U.S. only) plus any other applicable taxes
and government-mandated charges.
WHAT IS A COMPARABLE TIRE? A “comparable” new Goodyear or Dunlop tire will be
the same brand tire and may be either the same line of tire or, in the event
that the tire is not available, the same brand tire with the same basic
construction and similar performance attributes with a different sidewall or
tread configuration. If a higher priced tire is accepted as replacement, the
difference in price will be at an additional charge to you. Any replacement
tire provided pursuant to this warranty will be covered by the warranty in
effect at the time of replacement.
ADDITIONAL PROVISIONS A tire has delivered its full original tread life and
the coverage of this limited warranty ends when the treadwear indicators
become visible (worn to 2/32″) or six (6) years from the date of new tire
purchase, whichever occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
LIMITATIONS This limited warranty is applicable only in the United States and
Canada.
WHAT IS NOT COVERED BY THIS WARRANTY? This limited warranty does not cover the
following: · Tires submitted for ride disturbance complaints that are worn
beyond the first two thirty-seconds of an inch (2/32″) tread depth or tires
submitted for ride disturbance due to damaged wheels or any vehicle condition.
· Goodyear does not warrant or give credit in any adjustment transaction for
any kind of material added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing Goodyear or Dunlop
tires, nor will it adjust any tire that has failed as a result of adding such
material. · Irregular wear or damage due to mechanical condition of the
vehicle, improper inflation, overloading, high speed spin-up, misapplication,
misuse, negligence, racing, use of tire chains, improper mounting or
demounting, improper repair, wreck, collision or fire. · Road hazards
(includes, but is not limited to, punctures, cuts, snags, impact breaks,
etc.). · Any tire that, after leaving a factory producing Goodyear or Dunlop
tires, has been intentionally altered to change its appearance (e.g., white
inlay on a black tire or regrooved). · Tires with weather-cracking that were
purchased more than four (4) years prior to presentation for adjustment or, if
purchase date cannot be verified, manufactured more than four years prior to
presentation for adjustment.
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· Temporary spare tires used on vehicles used in racing and on passenger cars
in special applications such as police pursuit service. · Goodyear Unisteel
Commercial Radial Light Truck Tires. · Tires removed from service due to
improper repairs. · Tires supplied as Original Equipment are not eligible for
any tread life warranty consideration. · Cosmetic weather checking · Low tire
pressure-monitoring system refer to vehicle manufacturer’s warranty. · Ultra
high-performance summer tires are not recommended for winter use, and tread or
shoulder cracking on those tires resulting from winter use will not be covered
under our warranty.
WHAT ARE YOUR LEGAL RIGHTS? No Representative or Dealer has authority to make
any representation, promise or agreement on behalf of Goodyear, except as
stated herein. Any tire, no matter how well constructed, may fail in service
or otherwise become unserviceable due to conditions beyond the control of the
manufacturer. Under no circumstances is this warranty a representation that a
tire failure cannot occur. DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO CIRCUMSTANCE SHALL GOODYEAR BE
LIABLE TO THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANSPORTATION), EXPENSE OR LOSS OF
ANY KIND. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU. This warranty gives you specific legal rights and you
may also have other rights that vary from state to state or province to
province.
HOW DO YOU OBTAIN AN ADJUSTMENT? A. You must present the tire to be adjusted
to an authorized Goodyear
or Dunlop service facility. Tires replaced on an adjustment basis become the
property of The Goodyear Tire & Rubber Company, Goodyear Dunlop Tires North
America, Ltd. or Goodyear Canada Inc. B. You must pay for taxes and any
additional services you order at the time of adjustment plus any additional
service that may be unique to your application, e.g., Tire Pressure-Monitoring
System. C. You must submit your claim on an approved claim form supplied by an
authorized Goodyear or Dunlop service facility. The form must be filled out
completely and signed, where you, the owner, or your authorized agent
presented the tire for adjustment. You must go to an authorized Goodyear or
Dunlop outlet for replacement tires and all warranty service.
SAFETY WARNINGS Property damage, serious injury or death may result from:
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· TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/ MISAPPLICATION. Follow the
vehicle owner’s manual or tire placard in vehicle.
· TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAINTENANCE. Tires should be
inspected regularly by a qualified technician for signs of damage, such as
punctures or impacts.
· TIRE FAILURE DUE TO IMPROPER REPAIRS. See U.S. Tire Manufacturers
Association (USTMA) established repair procedures at www.ustires.org and/or go
to www.goodyear.com for information on proper repair procedures.
· EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING. Only specially
trained persons should mount tires.
· FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
· FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE DEMOUNTING.
· TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc., do not
spin tires in excess of 35 mph (55 kph), as indicated on the speedometer.
· EXCESSIVE WHEEL SPINNING. This can also result in tire disintegration or
axle failure.
WARNING: Vehicle handling, traction, ride comfort and other performance
parameters may be significantly affected by a change in tire size or type.
Before replacing tires, always consult and follow the vehicle owner’s manual
because some vehicle manufacturers prohibit changing tire size. When selecting
tires that are different from the original equipment size make certain: (1)
The tires have adequate load-carrying capacity based on the vehicle placard,
(2) The tires have sufficient inflation pressure to carry the load and (3)
There is proper clearance with no interference points between the tire and
vehicle. The consumer must be aware to always drive safely and obey all
traffic laws. Avoid sudden, sharp turns or aggressive lane changes. Failure to
follow any of these warnings may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance from your
Goodyear or Dunlop tires is to give them a simple but frequent (at least
monthly) inspection for proper inflation, even treadwear and the presence of
any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES Proper inflation pressure
is necessary for optimum tire performance, safety and fuel economy. Check
inflation pressures at least once a month and before long trips. Use an
accurate tire pressure gauge. Always check pressures when the tires are cold
(when the vehicle has been driven less than one mile). If you must check
inflation when the tires are hot, add 4 psi (27 kPa) to the recommended cold
inflation pressure. It is difficult to tell just by looking at radial tires
whether they are underinflated. Furthermore, when operating a vehicle
equipped with radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not change
significantly.
Evidence of air loss or repeated underinflation always requires expert inspection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER
53
attempt to reinflate a tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts, curbing, impacts or
partial bead unseating. Some fitment causes for air loss are (1) incomplete
bead seating and (2) bead tearing caused by a machine tool due to insufficient
lubrication or improper adjustment. Leaking valve core or rubber valve
components should be replaced when problems are detected and whenever tires
are replaced.
Always maintain inflation pressure at the level recommended by the vehicle
manufacturer as shown on the vehicle placard, vehicle certification label or
in the vehicle owner’s manual: Underinflation is the leading cause of tire
failure and may result in severe cracking, component separation or “blowout.”
It reduces tire load capacity, allows excessive sidewall flexing and increases
rolling resistance, resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important thing you can do to
promote tire durability and maximize tread life. Overinflation increases
stiffness, which may deteriorate ride and generate unwanted vibration.
Overinflation also increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on your tires and other
critical vehicle components. Overloading a vehicle can cause poor handling or
increased fuel consumption and may cause tire failure. Overloading your tires
can result in severe cracking, component separation or “blowout.” Never fit
your vehicle with new tires that have less load capacity than shown on the
vehicle tire placard and remember that optimum rim width is important for
proper tire load distribution and function. The maximum load capacity stamped
on the sidewalls of P-Metric & European Metric tires is reduced by 10% when
used on a light truck, utility vehicle or trailer. Never fit P-Metric or
European Metric tires to light trucks that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY Avoid excessive tire spinning when your
vehicle is stuck in snow, ice, mud or sand. The centrifugal forces generated
by a freespinning tire/wheel assembly may cause sudden tire explosion,
resulting in vehicle damage and/or serious personal injury to you or a
bystander. Never exceed 35 mph/55 kph, as indicated on your speedometer. Use a
gentle backward and forward rocking motion to free your vehicle for continued
driving. Never stand near or behind a tire spinning at high speeds, for
example, while attempting to push a vehicle that is stuck or when an on-the-
car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR Always remove tires from service when they reach
two thirtyseconds of an inch (2/32″) remaining tread depth. All new tires have
treadwear indicators which appear as smooth banks in the tread grooves when
they wear to the two thirty-seconds of an inch (2/32″) level. Many wet weather
accidents result from skidding on bald or nearly bald tires. Excessively worn
tires are also more susceptible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE Frequent (at least monthly) inspection of your
tires for signs of
54
damage and their general condition is important for safety. If you observe or
experience impact, impact damage, penetrations, cracks, bulges or air loss,
your tires should be dismounted and inspected by an expert. If you have any
questions, have your tire Dealer inspect them. Never perform a temporary
repair or use an inner tube as a substitute for a proper repair. Only
qualified persons should repair tires.
PROPER TIRE REPAIR NOTE: Goodyear does not warrant any inspection or repair
process. The repair is entirely the responsibility of the repairer and should
be made in accordance with established U.S. Tire Manufacturers Association
(USTMA) procedures.
Tire Pressure-Monitoring System Alert Refer to your vehicle Owner’s Manual for
more information on what to do if the tire pressure warning system activates.
THE CONVENIENCE (TEMPORARY) SPARE The Convenience (Temporary) Spare is
designed, built and tested to the high engineering standards set by North
America’s leading car manufacturers and to Goodyear’s own high standards of
quality control. It is designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when needed. The spare is
kept in its storage space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a regular basis. The
Convenience (Temporary) Spare can be used in combination with the original
tires on your vehicle. You can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and your driving habits. To
conserve tire tread life, return the spare to the storage area as soon as it
is convenient to have the standard tire repaired or replaced. The Convenience
(Temporary) Spare weighs less than a standard tire so it’s easier to handle.
It also helps reduce the total car weight, which contributes to fuel economy.
The wheels used with the Convenience (Temporary) Spare are specifically
designed for use with high pressure spares and should never be used with any
other type tire.
SPECIAL TRAILER (ST) TIRES: Your Goodyear Special Trailer (ST) tires are
specifically designed and constructed to optimize their performance on non-
driven trailer axle applications. Goodyear’s Special Trailer (ST) tires are
used on popular vehicle fitments, including, but not limited to: Travel
Trailers, Utility Trailers, Equipment Trailers, Watercraft Trailers, Car
Haulers, etc.. Due to the seasonal nature and often unique loadability of
these trailers, it is very important to check inflation pressures at least
once a month and before trips. Use an accurate tire pressure gauge. Always
check pressures when the tires are cold (when the trailer has been driven less
than one mile). If you must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold trailer placard inflation pressure. It is
difficult to tell just by looking at radial tires whether they are
underinflated. Check your trailer’s certification placard to determine the
load limits. Overloading your trailer places stress on your tires and other
critical vehicle components. Overloading a trailer can cause poor handling or
increased fuel consumption
55
and may cause tire failure. Overloading your trailer tires can result in
severe cracking, component separation or “blowout.” Never fit your trailer
with new tires that have less load capacity than shown on the trailer’s tire
placard and remember that optimum rim width is important for proper tire load
distribution and function.
Inspection of your Special Trailer tires is an important function. Frequent
(at least monthly) and before any trip inspection of your tires for signs of
damage and their general condition is important for safety. If you observe or
experience impact, impact damage, penetrations, cracks, bulges or air loss,
your tires should be dismounted and inspected by an expert. If you have any
questions, have your tire Dealer inspect them. Never perform a temporary
repair or use an inner tube as a substitute for a proper repair. Only
qualified persons should repair tires.
It is also important to properly store your trailer and its tires. A good
resource for tire storage recommendations is the U.S. Tire Manufacturers
Association website at www.ustires.org.
DON’T ATTEMPT TO MOUNT YOUR OWN TIRES Serious injury or death may result from
explosion of tire/rim assembly due to improper mounting procedures. Follow
tire manufacturer’s instructions and match tire diameter to rim diameter.
Mount light truck radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate beads and tire rim
(including tube or flap) contact surfaces. Lock assembly on mounting machine
or place in safety cage. STAND BACK and never exceed 40 psi to seat beads.
Never use a volatile substance or a rubber “donut” (also known as a bead
expander or “O-Ring”) to aid bead seating. Only specially trained persons
should mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES AND TYPES ON THE SAME AXLE For optimum
handling and control, Goodyear recommends fitment of four (4) tires of the
same type and size unless otherwise specified by the vehicle manufacturer.
WARNING: Before you replace your tires, always consult the vehicle owner’s
manual and follow the vehicle manufacturer’s replacement tire recommendations.
Vehicle handling may be significantly affected by a change in tire size or
type. When selecting tires that are different from the Original Equipment
size, see a professional installer in order to make certain that proper
clearance, load-carrying capacity and inflation pressure are selected. Never
exceed the maximum load capacity and inflation pressure listed on the sidewall
of the tire. Always drive safely and obey all traffic laws. Avoid sudden,
sharp turns or aggressive lane changes. Failure to follow this warning may
result in loss of control of the vehicle, leading to an accident and serious
injury or death.
When replacing tires, you must maintain the outside diameter and load-carrying
capacity of the Original Equipment tire. Inflation pressure may need to be
adjusted to avoid overloading the tire. Consult the Tire & Rim Association
Load and Inflation Tables, ETRTO or JATMA standards for correct load and
inflation information.
NEVER FIT TIRES TO A VEHICLE THAT HAVE LESS LOAD-CARRYING CAPACITY THAN
REQUIRED BY THE ORIGINAL EQUIPMENT MANUFACTURER Examples: Many vehicles, such
as large passenger vans, require
56
Load Range E tires as designated by the vehicle manufacturer. Fitment of a
tire, such as a Load Range D, with less carrying capacity is not allowed.
NOTE: Goodyear-manufactured and/or marketed European-Metric and P-Metric
passenger tires are interchangeable as long as they have the same section
width, same aspect ratio and same rim diameter. Caution: Never substitute a
“Standard Load” (SL) tire for an “Extra Load” (XL) or “Reinforced” tire. If
the vehicle was originally equipped with “Extra Load” (XL) or “Reinforced”
tires, replace those tires with similar-sized “Extra Load” (XL) or
“Reinforced” tires.
FOLLOW THESE ADDITIONAL GUIDELINES When installing only two tires, fit the
tires with the deepest tread depth on the rear axle. If radials and non-
radials must be fitted to the same vehicle, fit radials on rear axle. Never
mix radials and non-radials on the same axle. When fitting winter tires or
all-season tires to performance vehicles, always fit in sets of four. It is
not recommended to fit tires with different speed ratings. If tires with
different speed ratings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of the vehicle will
become limited to that of the lowest speed rated tires.
Use of lift kits with some vehicle/tire combinations can cause instability.
When changing tire sizes, always consult Dealer for optimum rim width and
carefully check vehicle/tire clearances.
RETREADED TIRES Retreaded passenger and light truck tires are not warranted by Goodyear for any reason. Speed ratings and U.S. Department of Transportation test compliance certifications are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION, WHEEL ALIGNMENT AND BALANCE AND ROTATE YOUR
TIRES Lack of rotation, worn suspension parts, underinflation/ overinflation,
wheel imbalance and misalignment can cause vibration or irregular tire wear.
Rotate your tires according to your vehicle manufacturer’s recommendations or
at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE TIRE SMART/PLAY YOUR PART BROCHURE”
PUBLISHED BY U.S. TIRE MANFACTURERS ASSOCIATION (USTMA). A COPY OF THIS
BROCHURE CAN BE DOWNLOADED FROM THE USTMA WEBSITE:
https://www.ustires.org/publications
HOW TO READ A TIRE D.O.T. SERIAL NUMBER D.O.T. stands for Department of Transportation and the number is on the lower sidewall of each tire to show that the tire meets or exceeds the Department of Transportation safety standards.
Understanding Tire D.O.T. Numbers
M6MJEH0R0911 12-Digit # = 2000s Production / 11-Digit # = 1990s Production
M6
MJ
EH0R
0911
Mfgr. Plant Code
Government Size and Ply Code
Manufacturer Construction
Code
Tire Build Date
(9th week of 2011)
57
TIRE SERVICE LIFE Tires are designed and built to provide many thousands of
miles of excellent service. For maximum benefit, tires must be maintained
properly to avoid tire damage that may result in removal from service before
the tread is worn down to minimum depth. It is not practical to accurately
predict the service life of any specific tire in chronological time since
service conditions vary widely. The serviceability of a tire over time is a
function of the storage and service conditions (inflation pressure, load,
speed, road hazard injury, etc.) to which a tire is subjected. Consumers
should not rely solely on the appearance of the tire, but should be aware of
any change in dynamic performance such as increased air loss, noise or
vibration, which could be a sign to remove the tire. Therefore, it is
essential to have tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and treadwear. Check your
vehicle’s owner’s manual (or your vehicle) to determine if it is equipped with
run-flat (extended mobility) tires. If your vehicle is equipped with run-flat
tires, the following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECHNOLOGY (EMTTM), RUNONFLAT® (ROF) AND
DUNLOP SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING The information contained in this Limited Warranty
Brochure applies only to the Original Equipment tires supplied with your
vehicle. In order for Goodyear Run-Flat (Extended Mobility Technology [EMT],
RunOnFlat [ROF]) or Dunlop Run-Flat (Dunlop Self-Supporting Technology [DSST])
tires to obtain the performance criteria stated within this Limited Warranty,
Goodyear or Dunlop Run-Flat tires must use specific parts, such as a low tire
pressure-monitoring system authorized by the Original Equipment vehicle
manufacturer.
RUN-FLAT TIRE FEATURE: The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can operate for limited
distances with very low or even no inflation pressure (refer to your Vehicle
Owner’s Manual for these limitations). This is an important benefit,
especially if inflation loss occurs at a location where immediately stopping
your vehicle could be hazardous.
TIRE PRESSURE-MONITORING SYSTEM ALERT Refer to your vehicle Owner’s Manual for
more information on what to do if the tire pressure warning system activates.
WARNING If the tire pressure-monitoring system signals an alert, follow these
safety precautions to prevent a loss of vehicle control that could result in
serious personal injury or death: · Slow your speed. Do not exceed 50 mph (80
kph). · Avoid hard cornering, hard braking and severe handling maneuvers. ·
Avoid potholes and other road hazards. Remember that when your tires have lost
air pressure, your vehicle’s handling capability is reduced, particularly
during severe maneuvers.
58
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT The Goodyear or Dunlop Run-Flat
tire can be driven at low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). To help prolong the life of a tire operating
under low-inflation conditions, drive at a speed as far below 50 mph (80 kph)
as possible. Also, drive the shortest distance possible before obtaining tire
service. Taking these precautions will increase the chance that your tire will
be repairable.
SERVICE AFTER A SYSTEM ALERT To obtain service after operating under low-
inflation conditions, contact your Goodyear or Dunlop Run-Flat service
facility. Trained service personnel will inspect your tires to determine if
they are in need of repair or replacement. To locate the nearest authorized
Goodyear or Dunlop Run-Flat service facility, call 1-800-GOODYEAR
(1-800-466-3932).
WARNING Because of the unique characteristics of Run-Flat tires, the wheels on
which they are mounted and your vehicle’s tire pressure monitoring system, all
tire service work other than routine inflation maintenance and external
inspections must be performed by service personnel at a Goodyear or Dunlop
Run-Flat service facility. Do not attempt to mount or demount Run-Flat tires
yourself; serious injury or death could result. Only specially trained persons
should mount, demount and repair Run-Flat tires, and more than 40 psi (270
kPa) may be required to seat beads. A safety cage and clip-on extension air
hose must be used if more than 40 psi (270 kPa) is need to seat beads.
TIRE REPAIR Like any other Goodyear or Dunlop speed-rated, high-performance
tire, the Goodyear or Dunlop Run-Flat tire may be repaired to correct a
puncture in the tread, but PROPER MATERIALS AND PROCEDURES MUST BE USED.
Contact a Goodyear or Dunlop Run-Flat service facility for information on
proper repairs. For the location of the nearest facility, call 1-800-GOODYEAR
(1-800-466-3932).
WARNING Goodyear and Dunlop Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a properly operating low tire
pressure-monitoring system. If applied to a vehicle without a properly
operating low tire pressure-monitoring system, the tires may fail when
operated in an underinflated condition, resulting in loss of vehicle control
and possible serious injury or death. Application of these tires to a vehicle
not equipped with specified operational low tire pressure-monitoring system
constitutes improper and unsafe use of this product. FOR SERVICE ASSISTANCE OR
INFORMATION, FIRST CONTACT THE NEAREST GOODYEAR OR DUNLOP RETAILER. 1) For
assistance in locating the nearest Goodyear or Dunlop Retailer,
look in the Yellow Pages under Tire Dealers New. 2) Go to www.goodyear.com
for U.S. or www.goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.com for U.S. & Canada.
59
If additional assistance is required, call the Customer Assistance Center at
1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to: Customer Assistance Center Dept 728 200 Innovation Way Akron, OH
44316-0001
SIX MONTH – 6,000 MILE/10,000 KILOMETER
ROTATION RECORD
ODOMETER READING AT 1st ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 2nd ROTATION ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 3rd ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 4th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 5th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 6th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 7th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 8th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 9th ROTATION
ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 10th ROTATION ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 11th ROTATION ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 12th ROTATION ROTATED BY (DEALER/STORE NAME)
DATE
ODOMETER READING AT 13th ROTATION ROTATED BY (DEALER/STORE NAME)
DATE
208-984-250
Printed in U.S.A.
046317-10/18
9595910
©2018 The Goodyear Tire & Rubber Company. All rights reserved.
60
Warranty Program
for Passenger and Light Truck Replacement Tires
Important Safety Warning Limited Warranty Claim Adjustment Procedure Claim
Procedure Flow Chart Claim Form Sample Adjustment Percentage for Customer Load
Inflation Pressure Tables
61
Important Safety Warning
For your safety and protection against serious injury or death, the following
safety precaution and maintenance instruction must be observed at all times.
IMPORTANT SAFETY CHECK LISTS: · Check tire air pressure periodically.
· Inspect tire for uneven treadwear, cracks, bulges or any sign of foreign
material or trauma.
· Remember to check your tire load carrying capacity and speed ratings.
· Check your tire life. Tires must be replaced when tread is worn down to
2/32nds”.
· Never overload your vehicle, check tire load carrying capacity or
vehicle owner’s manual for the maximum recommended load.
TIRE INFLATION
Under inflated and/or overloaded tires pose a safety risk. The National
Highway Traffic Safety Administration (NHTSA) estimates that under inflated
tires contribute to more than 600 fatalities and 33,000 injuries each year. A
tire can lose up to half of its air pressure and not appear to be flat! Do you
know your tires are more likely than not under-inflated? Results of a tire
pressure survey conducted by U.S. Tire Manufacturers Association show:
· 9% of vehicles had all 4 tires properly inflated.
· 50% of vehicles had at least 1 tire under inflated.
· 19% of vehicles had at least 1 tire under inflated by 8 PSI.
· 26% of vehicles had at least 1 tire under inflated by 6 PSI.
· 38% of vehicles had at least 1 tire under inflated by 4 PSI.
Under Inflation
Under inflation (or tire over loading) lead to tire failures, which often
result in serious personal injury or death. Among the modes of tire failures
are tread/belt separations, sidewall flex breaks and crack formation, among
others. Tires run hotter when under inflated which can lead or contribute to
tire failure. Under Inflation also adversely affect fuel economy, tire wear
and vehicle handling.
Proper Inflation
Proper tire inflation is essential for optimum performance and longevity of
the tire. A U.S. Department of Energy study shows that “properly inflated
tires can improve fuel efficiency by 3.3%.” So, what is the proper inflation
for my tires and where can I find it? For original equipment tires or
replacement tires with the same size and load rating, proper inflation is
specified by the vehicle manufacturer shown on a placard that can be found on
the door edge, door post, glove compartment door or gas tank door. It can also
be found in the owner’s manual. For plus sized replacement tires consult your
local dealer or tire manufacturer. Proper inflation information is NOT stamped
on the sidewall of the tire. The inflation pressure shown on the sidewall of
the tire is the maximum inflation pressure for that tire.
Check Tire Inflation Pressure Regularly
Tire inflation pressure must be checked at least once a month and before each
and every long trip. The tire air pressure must be checked when the tires are
cold, in the morning, before doing any driving. At all times visually check
tires for nails or other objects embedded in the tread which can cause air
leak. Also never bleed or reduce inflation pressure when tires are hot. Over
inflation must also be avoided as it can cause uneven wear at the center of
tire tread and make the tire more susceptible to road hazards.
Tire Pressure Monitoring System (TPMS)
All new passenger, SUV, and light truck vehicles manufactured on
or after September 1, 2007 are required to be equipped with a tire pressure
monitoring system. This system will warn drivers when a tire is 25% (8 PSI if
the recommended inflation pressure is 32 PSI) under inflated. This warning may
be too late to prevent tire damage caused by under inflation. TPMS units are
NOT a replacement for monthly tire pressure checks with a tire gauge.
SPEED RATING
It is recommended that the replacement tire speed rating be equal to or
greater than the OEM tire speed rating. If a lower speed rated tire is
selected, then the vehicle top speed becomes limited to that of the lower
speed rating selected. The customer must be informed of the new speed
restriction & the vehicle’s handling may be adversely impacted. When replacing
tires, consult the placard or the owner’s manual for correct size and speed
rating. The speed rating of the replacement tires must be equal to or greater
than the speed rating of the tire being replaced to maintain the speed
capability of the vehicle. Speed ratings do not imply that the vehicle can be
safely driven at the maximum speeds for which the tire is rated.
Serious injury or death may take place if you drive your vehicle in an unsafe
or unlawful manner. Hankook’s speed symbol designations are verified and
comply with regulatory indoor test in accordance with ECE-R30,54 test
(Economic Council for Europe : Procedure load / Speed performance test for
tires). These symbols are not applicable to repaired tires.
Category
G J K L M N P Q
Maximum Speed
90 km/h
55 mph
100 km/h
62 mph
110 km/h
68 mph
120 km/h
74 mph
130 km/h
80 mph
140 km/h
87 mph
150 km/h
93 mph
160 km/h
99 mph
Speed symbol can be shown from the tire size for example: P205/60R15 90 H
Category
R S T U H V W Y
Maximum Speed
170 km/h
105 mph
180 km/h
112 mph
190 km/h
118 mph
200 km/h
124 mph
210 km/h
130 mph
240 km/h
149 mph
270 km/h
168 mph
300 km/h
186 mph
TIRE LOAD
The load carrying capacity of the replacement tire must always equal or exceed
the load carrying capacity of the original equipment tire. Tires that are
loaded in excess of allowable maximum can build up heat to cause sudden air
loss.
CHECK TIRE LIFE
Tires have six built-in treadwear indicators that warn you when it is time to
replace your tires. These indicators are raised ribs 2/32nds inches height
sections spaced intermittently in the
62
bottom of the tread grooves. When they appear even with the outside of the
tread, it is time to replace your tires immediately.
TIRE DAMAGE Inspect your tires frequently for uneven wear, scrapes, bulges,
separations, cuts, snags and other damage from road hazards. Damage from
impact can occur to the inner part of your tire without being visible to the
outside. If you have any doubt that your tire has been damaged from hitting a
pothole, curb or debris on the road, tires must be removed from the wheel and
inspected for damage by a qualified person such as Hankook authorized dealer.
Uneven wear can lead to internal damage or separation.
TIRE REPAIR
Tire repairs should only be completed by a qualified trained tire service
professional. Improper repairs are dangerous and may cause a tire to suddenly
fail. Tire repairs should be done following the U.S. Tire Manufacturers
Association established guidelines. Hankook warranty does not cover any repair
or inspection. Tire must be removed from wheel assembly for inspection and
repair. Repairs should only be made in the tread area (puncture repair area).
None of the repair should extend into shoulder area. Puncture must be ¼ inch
(6mm) or smaller in diameter. Plug/stem and patch combination is only proper
repair method. Repairs cannot overlap. Never repair an existing improper
repair or tire worn down to 2/32nds of an inch. Contact Hankook Tire Technical
Sevices for any repair on nonconventional tires (eg. runflat, foam-lined)
PUNCTURE REPAIR AREA
MOUNTING RECOMMENDATION Tire mounting and inflation can be dangerous and shall
be done only by specially trained persons using proper tools and procedures.
Always refer to the U.S.Tire Manufacturers Association mounting procedure.
Serious physical injury or death may result from explosion of tire/rim
assembly due to improper mounting. A tire bead diameter must always match the
diameter of the rim on which it is being mounted. When inflating/dismounting
RV tires, approved OSHA safety cages must be used. Never stand, lean or reach
over the assembly while inflating tires.
Mounting Precaution There is extreme danger in attempting to install a tire of
one rim diameter on a rim of a different rim diameter. Always replace a tire
on a rim with another tire of exactly the same diameter tire designation and
suffix letters. For example, a 16″ tire goes with a 16″ rim. Never mount a 16″
size diameter tire on a 16.5″ rim. While it is possible to pass a 16″ diameter
tire over the lip or flange of a 16.5″ size diameter rim, it cannot be
inflated enough to position itself against the rim flange. If an attempt is
made to seat the tire bead by inflating, the tire bead may break with
explosive force
and could cause serious bodily injury or death. Rims of different diameters
and tapers cannot be interchanged.
DEATH OR SERIOUS INJURY MAY RESULT FROM:
TIRE FAILURE DUE TO UNDER INFLATION/OVER LOADING.
FOLLOW OWNER’S MANUAL OR TIRE PLACARD IN VEHICLE.
EXPLOSION OF TIRE/RIM ASSEMBLY MAY RESULT FROM
IMPROPER MOUNTING.
DO NOT EXCEED 40 PSI TO SEAT BEADS.
Only Specially Trained Persons Should Mount Tires.
1. CLEAN RIM. LUBRICATE RIM AND BEADS. 2. BE SURE BEADS ARE CENTERED. 3. DO
NOT STAND OVER TIRE WHILE INFLATING. 4. AFTER BEADS SEAT, ADJUST TO
RECOMMENDED INFLATION.
Moisture trapped inside tires can cause damage. 1. STORE TIRES IN DRY AREA. 2.
DRY INTERIOR BEFORE MOUNTING. 3. INFLATE WITH COLD DRY AIR.
SUV / LIGHT TRUCK / TRUCK ROLLOVER HAZARD Due to their size, weight and higher
center of gravity, vehicles such as SUVs and light trucks do not have the same
handling characteristics as automobiles. Because of these different
characteristics, failure to operate your SUV/truck in a proper and safe manner
can increase the likelihood of vehicle rollover. Modifications to your
SUV/truck tire size, tire type, wheels or suspension can change your vehicle’s
handling characteristics and further increase the likelihood of vehicle
rollover. Whether your SUV/truck has the original equipment configuration for
tires, wheels and suspension or whether any of these items have been modified,
always drive safely, avoid sudden sharp turns or lane changes and obey traffic
laws. Failure to do so may result in loss of vehicle control leading to an
accident and serious injury or death.
TIRE MIXING
Driving your vehicle with an improper mix of tires is dangerous. Your
vehicle’s handling characteristics may be seriously affected. You could have
an accident resulting in serious personal injury or death. Consult your
vehicle owner’s manual, tire information placard, and a qualified tire service
professional for proper tire replacement. Unless otherwise specified by the
vehicle manufacturer, it is recommended that all road tires be the same size,
type, and speed rating. Never mix different size tires on an axle, except for
temporary use of a spare. When it is necessary to replace one or more tires,
consider that applying new tires in pairs on an axle, or to all wheel
positions, helps to optimize vehicle performance and avoid malfunction of
mechanical or electronic vehicle systems (i.e. drive-train transmission, anti-
lock brakes, traction control).
156 2019 Hankook Tire Product Catalog 155
63
Important Safety Warning
Replace Fewer than Four Tires: Whether your vehicle is front-, rear-, or all-
wheel drive, if your rear tires lose traction because of hydroplaning on a wet
road, an oversteer skidding condition may result and lead to loss of control,
particularly in a turn. Generally, new tires provide increased resistance to
hydroplaning due to their full tread depth. With the new tires on the rear,
oversteer skidding condition may be more easily avoided.
Therefore, if replacing only one or two tires at a time:
· Two new tires should be placed on the rear axle.
· One new tire should be paired with another tire from the vehicle with the
deepest tread depth, and then both should be placed on the rear axle.
· Additional or alternate recommendations may apply for some vehicles. Always
refer to and follow the vehicle manufacturer’s tire replacement and tire
application recommendations; consult your vehicle owner’s manual and tire
information placard.
SERVICE LIFE OF A TIRE
There is no hard and fast rule to measure service life of a tire. Tires are
made with various types of raw materials and a variety of rubber compounds all
having varying performance properties. Once a tire is designed and
manufactured to achieve given performance property and put into use, it is
still subjected to varying conditions such as weather, storage, and still
further varying use conditions such as load, speed, inflation pressure,
maintenance and road condition. Since all these factors affect the service
life of a tire, it just is not possible to predict with accuracy or scientific
validity service life of a tire.
Tires unquestionably degrade over time, whether in use or not in use. Some
tire and vehicle manufacturers published warnings to consumers of their
products to the effect that tires should be replaced after six years of
manufacture. Certain industry organizations issued statements concurring with
six year servi
References
- Bridgestone Tires | SUVs, Cars, Trucks & Minivans
- Continental Tire Canada
- Truck Tires, SUV Tires, Commercial Tires & More | Continental Tire
- Hankook USA | Tires for EV, Passenger Cars, SUVs and more
- Welcome to Michelin CA: Start Your Tire Journey | MICHELIN
- Explore Michelin Tires, Products & More | Michelin
- Support
- Continental Tire Canada
- Truck Tires, SUV Tires, Commercial Tires & More | Continental Tire
- Shop Dunlop Tires | Goodyear
- Goodyear Tires Canada | New Tires, Tire Repair & Auto Services
- Goodyear Tires | Shop For Tires Online
- MINI Cooper, Countryman and All Models Warranties | MINI USA
- TRAC - Tire and Rubber Association of Canada
- Pirelli Tires: Car, SUV and Light Truck Tires | Pirelli US
- USTMA | U.S. Tire Manufacturers Association
- Yokohama Tires - Yokohama Tire (Canada) Inc.
- Yokohama Tire | Find New Tires for Cars, SUVs And Trucks
- Publications | U.S. Tire Manufacturers Association
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