Napoleon NDHAS26 Split-Type Room Air Conditioner User Manual
- June 9, 2024
- Napoleon
Table of Contents
NDHAS26 Split-Type Room Air Conditioner
SPLIT-TYPE ROOM AIR CONDITIONER
Owner’s Manual & Installation Manual
IMPORTANT NOTE: Read this manual and SAFETY MANUAL(if any) carefully before
installing or operating your new air conditioning unit. Make sure to save this
manual for future reference. Please check the applicable models, technical
data, F-GAS(if any) and manufacturer information from the “Owner’s Manual –
Product Fiche ” in the packaging of the outdoor unit (European Union products
only) or in the packaging of the indoor unit (model dependent)
Table of Contents
Safety Precautions …………………………………………………………………….04
Owner’s Manual
Unit Specifications and Features…………………………………………………..08
1. Indoor unit display………………………………………………………………………………………………………….08 2.
Operating temperature……………………………………………………………………………………………………09 3. Other
features ………………………………………………………………………………………………………………10 4. Setting angle of
airflow…………………………………………………………………………………………………..11 5. Manual operation (without
Remote)………………………………………………………………………………….11
Care and Maintenance…………………………………………………………….12
Troubleshooting………………………………………………………………………14
Installation Manual
Accessories……………………………………………………………………………….17
Installation Summary – Indoor Unit …………………………………………..18
Unit Parts…………………………………………………………………………………19 Indoor Unit
Installation……………………………………………………………..20
1. Select installation location………………………………………………………………………………………………..20 2.
Attach mounting plate to wall…………………………………………………………………………………………..20 3. Drill
wall hole for connective piping……………………………………………………………………………………21 4. Prepare
refrigerant piping…………………………………………………………………………………………………22 5. Connect drain
hose…………………………………………………………………………………………………………24 6. Connect signal and power
cables………………………………………………………………………………………25 7. Wrap piping and
cables……………………………………………………………………………………………………26 8. Mount indoor
unit………………………………………………………………………………………………………….27
Outdoor Unit Installation……………………………………………………………….27
1. Select installation location………………………………………………………………………………………………..27 2.
Install drain joint…………………………………………………………………………………………………………….28 3. Anchor
outdoor unit……………………………………………………………………………………………………….28 4. Connect signal and
power cables………………………………………………………………………………………30
Refrigerant Piping Connection…………………………………………………31
A. Note on Pipe Length……………………………………………………………………………………………………..31 B. Connection
Instructions Refrigerant Piping………………………………………………………………………31
1. Cut pipe…………………………………………………………………………………………………………………31 2. Remove
burrs………………………………………………………………………………………………………….32 3. Flare pipe
ends………………………………………………………………………………………………………..32 4. Connect
pipes…………………………………………………………………………………………………………32
Air Evacuation………………………………………………………………………..34
1. Evacuation Instructions………………………………………………………………………………………………….34 2. Note on
Adding Refrigerant……………………………………………………………………………………………35
Electrical and Gas Leak Checks………………………………………………..36
Test Run…………………………………………………………………………………37
Packing and unpacking the unit ……………………………………………..38
Safety Precautions
Safety Precautions
Read Safety Precautions Before Operation and Installation
Incorrect installation due to ignoring instructions can cause serious damage
or injury. The seriousness of potential damage or injuries is classified as
either a WARNING or CAUTION.
WARNING
This symbol indicates the possibility of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of property damage or serious
consequences.
WARNING
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision European Union countries
.
This appliance is not intended for use by persons(including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
WARNINGS FOR PRODUCT USE · If an abnormal situation arises (like a burning
smell), immediately turn off the unit and disconnect
the power. Call your dealer for instructions to avoid electric shock, fire or
injury. · Do not insert fingers, rods or other objects into the air inlet or
outlet. This may cause injury, since
the fan may be rotating at high speeds. · Do not use flammable sprays such as
hair spray, lacquer or paint near the unit. This may cause
fire or combustion. · Do not operate the air conditioner in places near or
around combustible gases. Emitted gas may
collect around the unit and cause explosion. · Do not operate your air
conditioner in a wet room such as a bathroom or laundry room. Too
much exposure to water can cause electrical components to short circuit. · Do
not expose your body directly to cool air for a prolonged period of time.
· Do not allow children to play with the air conditioner. Children must be
supervised around the unit at all times.
· If the air conditioner is used together with burners or other heating
devices, thoroughly ventilate
the room to avoid oxygen deficiency. · In certain functional environments,
such as kitchens, server rooms, etc., the use of specially
designed air-conditioning units is highly recommended.
CLEANING AND MAINTENANCE WARNINGS
· Turn off the device and disconnect the power before cleaning. Failure to do
so can cause electrical shock.
· Do not clean the air conditioner with excessive amounts of water.
· Do not clean the air conditioner with combustible cleaning agents.
Combustible cleaning agents can cause fire or deformation.
Page 4
Safety Precautions
CAUTION
· Turn off the air conditioner and disconnect the power if you are not going
to use it for a long time. · Turn off and unplug the unit during storms. ·
Make sure that water condensation can drain unhindered from the unit. · Do not
operate the air conditioner with wet hands. This may cause electric shock. ·
Do not use device for any other purpose than its intended use. · Do not climb
onto or place objects on top of the outdoor unit. · Do not allow the air
conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
ELECTRICAL WARNINGS · Only use the specified power cord. If the power cord is
damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard. · Keep power plug clean. Remove any dust or grime that
accumulates on or around the plug. Dirty
plugs can cause fire or electric shock. · Do not pull power cord to unplug
unit. Hold the plug firmly and pull it from the outlet. Pulling
directly on the cord can damage it, which can lead to fire or electric shock.
· Do not modify the length of the power supply cord or use an extension cord
to power the unit. · Do not share the electrical outlet with other appliances.
Improper or insufficient power supply
can cause fire or electrical shock. · The product must be properly grounded at
the time of installation, or electrical shock may occur. · For all electrical
work, follow all local and national wiring standards, regulations, and the
Installation Manual. Connect cables tightly, and clamp them securely to
prevent external forces from damaging the terminal. Improper electrical
connections can overheat and cause fire, and may also cause shock. All
electrical connections must be made according to the Electrical Connection
Diagram located on the panels of the indoor and outdoor units. · All wiring
must be properly arranged to ensure that the control board cover can close
properly. If the control board cover is not closed properly, it can lead to
corrosion and cause the connection points on the terminal to heat up, catch
fire, or cause electrical shock. · If connecting power to fixed wiring, an
all-pole disconnection device which has at least 3mm clearances in all poles,
and have a leakage current that may exceed 10mA, the residual current
device(RCD) having a rated residual operating current not exceeding 30mA, and
disconnection must be incorporated in the fixed wiring in accordance with the
wiring rules.
TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide
overcurrent protection. The specifications of the fuse are printed on the
circuit board ,such as : T3.15AL/250VAC, T5AL/250VAC, T3.15A/250VAC,
T5A/250VAC, T20A/250VAC, T30A/250VAC,etc. NOTE: For the units using R32 or
R290 refrigerant , only the blast-proof ceramic fuse can be used.
UV-C lamp(Applicable to the unit contains an UV-C lamp only)
This appliance contains a UV-C lamp. Read the maintenance instructions before
opening the appliance. 1. Do not operate UV-C lamps outside of the appliance.
2. Appliances that are obviously damaged must not be operated. 3. Unintended
use of the appliance or damage to the housing may result in the escape of
dangerous UV-C
radiation. UV-C radiation may, even in small doses, cause harm to the eyes and
skin.
Page 5
Safety Precautions
4. Before opening doors and access panels bearing the ULTRAVIOLET RADIATION
hazard symbol for the conducting USER MAINTENANCE, it is recommended to
disconnect the power.
5. The UV-C lamp can not be cleaned, repaired and replaced. 6. UV-C BARRIERS
bearing the ULTRAVIOLET RADIATION hazard symbol should not be removed.
WARNING This appliance contains an UV emitter. Do not stare at the light
source.
WARNINGS FOR PRODUCT INSTALLATION
1. Installation must be performed by an authorized dealer or specialist.
Defective installation can cause water leakage, electrical shock, or fire.
2. Installation must be performed according to the installation instructions.
Improper installation can cause water leakage, electrical shock, or fire. In
North America,installation must be performed in accordance with the
requirement of NEC and CEC by authorized personnel only.)
3. Contact an authorized service technician for repair or maintenance of this
unit. This appliance shall be installed in accordance with national wiring
regulations.
4. Only use the included accessories, parts, and specified parts for
installation. Using non-standard parts can cause water leakage, electrical
shock, fire, and can cause the unit to fail.
5. Install the unit in a firm location that can support the unit’s weight. If
the chosen location cannot support the unit’s weight, or the installation is
not done properly, the unit may drop and cause serious injury and damage.
6. Install drainage piping according to the instructions in this manual.
Improper drainage may cause water damage to your home and property.
7. For units that have an auxiliary electric heater, do not install the unit
within 1 meter (3 feet) of any combustible materials.
8. Do not install the unit in a location that may be exposed to combustible
gas leaks. If combustible gas accumulates around the unit, it may cause fire.
9. Do not turn on the power until all work has been completed. 10.When moving
or relocating the air conditioner, consult experienced service technicians for
disconnection and reinstallation of the unit. 11.How to install the appliance
to its support, please read the information for details in “indoor unit
installation” and “outdoor unit installation” sections .
Note about Fluorinated Gasses(Not applicable to the unit using R290
Refrigerant)
1. This air-conditioning unit contains fluorinated greenhouse gasses. For
specific information on the type of gas and the amount, please refer to the
relevant label on the unit itself or the “Owner’s Manual – Product Fiche ” in
the packaging of the outdoor unit. (European Union products only).
2. Installation, service, maintenance and repair of this unit must be
performed by a certified technician.
3. Product uninstallation and recycling must be performed by a certified
technician. 4. For equipment that contains fluorinated greenhouse gases in
quantities of 5 tonnes of CO2
equivalent or more, but of less than 50 tonnes of CO2 equivalent, If the
system has a leakdetection system installed, it must be checked for leaks at
least every 24 months. 5. When the unit is checked for leaks, proper record-
keeping of all checks is strongly recommended.
Page 6
Safety Precautions
WARNING for Using R32/R290 Refrigerant
When flammable refrigerant are employed, appliance shall be stored in a well
-ventilated area where the room size corresponds to the room area as specifiec
for operation. For R32 frigerant models: Appliance shall be installed,
operated and stored in a room with a floor area larger than 4m 2. For R290
refrigerant models, appliance shall be installed, operated and stored in a
room with a floor area larger than: <=9000Btu/h units: 13m2 >9000Btu/h and
<=12000Btu/h units: 17m2 >12000Btu/h and <=18000Btu/h units: 26m2 >18000Btu/h
and <=24000Btu/h units: 35m2 Reusable mechanical connectors and flared joints
are not allowed indoors. (EN Standard Requirements). Mechanical connectors
used indoors shall have a rate of not more than 3g/year at 25% of the maximum
allowable pressure. When mechanical connectors are reused indoors, sealing
parts shall be renewed. When flared joints are reused indoors, the flare part
shall be re-fabricated. (UL Standard Requirements) When mechanical connectors
are reused indoors, sealing parts shall be renewed. When flared joints are
reused indoors, the flare part shall be re-fabricated. (IEC Standard
Requirements) Mechanical connectors used indoors shall comply with ISO 14903.
European Disposal Guidelines
This marking shown on the product or its literature, indicates that waste
electrical and eletrical equipment should not be mixed with general household
waste.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
This appliance contains refrigerant and other potentially hazardous materials.
When disposing of this appliance, the law requires special collection and
treatment. Do not dispose of this product as household waste or unsorted
municipal waste. When disposing of this appliance, you have the following
options:
· Dispose of the appliance at designated municipal electronic waste collection
facility. · When buying a new appliance, the retailer will take back the old
appliance free of charge. · The manufacturer will take back the old appliance
free of charge. · Sell the appliance to certified scrap metal dealers.
Special notice Disposing of this appliance in the forest or other natural
surroundings endangers your health and is bad for the environment. Hazardous
substances may leak into the ground water and enter the food chain.
Page 7
Unit Specifications and Features
Unit Specifications and Features
Indoor unit display Front Panel
Louver
Display window
Air Filter (pull up)
Power Cable
(Some Units)
Boost
Humidity
Remote Control
ECO intelligent eye (some units)
Remote Control Holder (Some Units)
(A)
(B)
(C)
”
” ” “Displays temperature, operation feature and Error codes:
” ” for 3 seconds when: · TIMER ON is set (if the unit is OFF, ” ” remains on
when TIMER ON is set )
· FRESH , UV-C lamp, SWING, TURBO , ECO, BREEZE AWAY, ECO INTELLIGENT EYE or
SILENCE feature is turned on
Display Code
”
” for 3 seconds when:
· TIMER OFF is set
Meanings
· FRESH , UV-C lamp, SWING, TURBO , ECO, BREEZE AWAY, ECO INTELLIGENT EYE or SILENCE feature is turned off
”
” when defrosting(for cooling & heating units)
”
” when Active Clean feature is turned on(For Inverter split type )
when the Self clean feature is turned on (For fixed-speed type)
”
” when 8°C(46°F) heating mode is turned on(some units)
”
” when ECO feature is activated(some units)
”
” when wireless control feature is activated(some units)
NOTE: Different models have different front panel and display window. Not all
the indicators describing below are available for the air conditioner you
purchased. Please check the indoor display window of the unit you purchased.
Illustrations in this manual are for explanatory purposes. The actual shape of
your indoor unit may be slightly different. The actual shape shall prevail.
Page 8
Unit Specifications and Features
Operating temperature
When your air conditioner is used outside of the following temperature ranges,
certain safety protection features may activate and cause the unit to disable.
Inverter Split Type
COOL mode
Room Temperature
17°C – 32°C (62°F – 90°F)
HEAT mode
0°C – 30°C (32°F – 86°F)
DRY mode
10°C – 32°C (50°F – 90°F)
0°C – 50°C (32°F – 122°F)
Outdoor Temperature
-15°C – 50°C (5°F – 122°F)
(For models with low temp. cooling systems.)
-15°C – 24°C (5°F – 75°F)
0°C – 50°C (32°F – 122°F)
FOR OUTDOOR UNITS WITH BASEPAN HEATER OR CRANKCASE HEATER
When outside temperature is below 0°C(32°F ), we strongly recommend keeping
the unit plugged in at all time to ensure smooth ongoing performance.
0°C – 52°C (32°F – 126°F)
(For special tropical models)
0°C – 52°C (32°F – 126°F)
(For special tropical models)
Fixed-speed Type
COOL mode
Room Temperature
17°C-32°C (62°F-90°F)
18°C-43°C (64°F-109°F)
Outdoor Temperature
-7°C-43°C (19°F-109°F) (For models with low-temp cooling systems)
18°C-52°C (64°F-126°F)
(For special tropical models)
HEAT mode 0°C-30°C (32°F-86°F)
-7°C-24°C (19°F-75°F)
DRY mode
10°C-32°C (50°F-90°F) 11°C-43°C (52°F-109°F) 18°C-43°C (64°F-109°F) 18°C-52°C
(64°F-126°F) (For special tropical models)
NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this figure, the surface of the air conditioner may attract condensation. Please sets the vertical air flow louver to its maximum angle (vertically to the floor), and set HIGH fan mode.
To further optimize the performance of your unit, do the following: · Keep doors and windows closed. · Limit energy usage by using TIMER ON and TIMER OFF functions. · Do not block air inlets or outlets. · Regularly inspect and clean air filters.
Page 9
Unit Specifications and Features
A guide on using the infrared remote is not
· Refrigerant Leakage Detection(some units)
included in this literature package. Not all the functions are available for the air
The indoor unit will automatically display “EL0C” when it detects refrigerant leakage.
conditioner, please check the indoor display
· ECO Intelligent eye(some units)
and remote control of the unit you purchased.
The system is controlled intelligently under
Other Features
Intelligent eye mode. It can detect the people’s activities in the room. In cooling mode, when you
· Auto-Restart(some units) If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
are away for 30 minutes, the unit will automatically lower the frequency to save energy(for Inverter models only). And the unit will automatically start and resume operation if sensing human activity
· Anti-mildew (some units)
again.
When turning off the unit from COOL, AUTO (COOL), or DRY modes, the air conditioner will continue operate at very low power to dry up condensed water and prevent mildew growth.
· Sleep Operation The SLEEP function is used to decrease energy use while you sleep (and don’t
· Wireless Control(some units) Wireless control allows you to control your air
conditioner using your mobile phone and a wireless connection. For the USB
device access, replacement, maintenance operations must be carried out by
professional staff.
· Louver Angle Memory(some units) When turning on your unit, the louver will
automatically resume its former angle.
need the same temperature settings to stay comfortable). This function can
only be activated via remote control. And the Sleep function is not available
in FAN or DRY mode.
When in COOL mode, the unit will increase the temperature by 1°C (2°F) after 1
hour, and will increase an additional 1°C (2°F) after another hour. When in
HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour,
· Active Clean function(some units) — The Active Clean Technology washes away
and will decrease an additional 1°C (2°F) after another hour.
dust, mold, and grease that may cause odors
The sleep feature will stop after 8 hours and
when it adheres to the heat exchanger by
the system will keep running with final situation.
automatically freezing and then rapidly thawing the frost. A “pi-pi” sound will be heard.
SLEEP Operation
The Active clean operation is used to produce more condensed water to improve the cleaning effect, and the cold air will blow out. After cleaning, the internal wind wheel then keeps
Set temperature
Cool mode(+1 C/2 F) per hour for the first two hours
1hr
1hr
Heat mode( -1 C/2 F) per hour for the first two hours
Keep running
operating with hot air to blow-dry the evaporator,
thus preventing the growth of mold and keeping
the inside clean.
— When this function is turned on, the indoor
Saving energy during sleep
unit display window appears “CL ” , after 20
to 45 minutes, the unit will turn off automatically NOTE:
and cancel Active Clean function.
For multi-split air condtioners, the following
· Breeze Away (some units)
This feature avoids direct air flow blowing on the body and make you feel
indulging in silky coolness.
functions are not available: Active clean function, Silence feature, Breeze away function, Refrigerant leakage detection function and Eco feature.
Page 10
Unit Specifications and Features
· Setting Angle of Air Flow
Setting vertical angle of air flow
While the unit is on, use the SWING button on remote control to set the
direction (vertical angle) of airflow. Please refer to the Remote Control
Manual for details.
NOTE ON LOUVER ANGLES When using COOL or DRY mode, do not set louver at too
vertical an angle for long periods of time. This can cause water to condense
on the louver blade, which will drop on your floor or furnishings. When using
COOL or HEAT mode, setting the louver at too vertical an angle can reduce the
performance of the unit due to restricted air flow. NOTE: According to the
relative standards requirement
please sets the vertical air flow louver to its maximum angle under heating
capacity test
Setting horizontal angle of air flow
The horizontal angle of the airflow must be set manually. Grip the deflector
rod (See Fig.B) and manually adjust it to your preferred direction. For some
units, the horizontal angle of the airflow can be set by remote control.
please refer to the Remote Control Manual.
Manual Operation(without remote)
Range
NOTE: Do not move louver by hand. This will cause the louver to become out of sync. If this
occurs, turn off the unit and unplug it for a few
seconds, then restart the unit. This will reset the
louver.
Fig. A
CAUTION
Do not put your fingers in or near the blower and suction side of the unit.
The high-speed fan inside the unit may cause injury.
Deflector rod
CAUTION
The manual button is intended for testing purposes and emergency operation
only. Please do not use this function unless the remote control is lost and it
is absolutely necessary. To restore regular operation, use the remote control
to activate the unit. Unit must be turned off before manual operation.
To operate your unit manually:
1. Locate the MANUAL CONTROL button on the right-hand side panel of the unit.
2. Press the MANUAL CONTROL button one time to activate FORCED AUTO mode.
3. Press the MANUAL CONTROL button again to activate FORCED COOLING mode.
4. Press the MANUAL CONTROL button a third time to turn the unit off.
Fig. B
AUTO COOL
Manual control button
Fig. C
Page 11
Care and Maintenance
Care and Maintenance
Cleaning Your Indoor Unit
BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
5. Rinse the filter with fresh water, then shake off excess water.
6. Dry it in a cool, dry place, and refrain from exposing it to direct
sunlight.
7. When dry, re-clip the air freshening filter to the larger filter, then
install it back on the indoor unit.
CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially
dirty, you can use a cloth soaked in warm water to wipe it clean.
· Do not use chemicals or chemically treated cloths to clean the unit
· Do not use benzene, paint thinner, polishing powder or other solvents to
clean the unit. They can cause the plastic surface to crack or deform.
· Do not use water hotter than 40°C (104°F) to clean the front panel. This can
cause the panel to deform or become discolored.
Cleaning Your Air Filter
A clogged air filter can reduce the cooling efficiency of your unit, can also
make the air flow irregular and too much noisy, so please clean the air filter
as often as necessary. Once the abnormal noise of air flow is heard, please
clean the air filter immediately.
1. The air filter is on the top of the air conditioner. 2. Hold both side of
the top filter in the place
marked with “PULL”, then pull it upwards. 3. If your filter has small air
freshening filters,
unclip them from the larger filter. Clean these air freshening filters with a
hand-held vacuum. 4Clean the large air filter with warm, soapy water. Be sure
to use a mild detergent.
Hold both side of the top
PULL
filter in the place marked
with “PULL”, pull it upwards
Remove air freshening filter from back of larger filter(some units), clean with a handheld vacuum.
Page 12
Care and Maintenance
CAUTION
· Before changing the filter or cleaning, turn off the unit and disconnect its
power supply.
· When removing filter, do not touch metal parts in the unit. The sharp metal
edges can cut you.
· Do not use water to clean the inside of the indoor unit. This can destroy
insulation and cause electrical shock.
· Do not expose filter to direct sunlight when drying. This can shrink the
filter.
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit will flash “CL.”
This is a reminder to clean your filter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or
press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the
“CL” indicator will flash again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit will flash
“nF.” This is a reminder to replace your filter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or
press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the
“nF” indicator will flash again when you restart the unit.
Maintenance Long Periods of Non-Use
If you plan not to use your air conditioner for an extended period of time, do
the following:
Clean all filters
Turn on FAN function until unit dries out completely
Turn off the unit and disconnect the power
Remove batteries from remote control
Maintenance Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the
following:
Check for damaged wires
Clean all filters
CAUTION
· Any maintenance and cleaning of outdoor unit should be performed by an
authorized dealer or a licensed service provider.
· Any unit repairs should be performed by an authorized dealer or a licensed
service provider.
Check for leaks
Replace batteries
Make sure nothing is blocking all air inlets and outlets
Page 13
Troubleshooting
Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately! ·
The power cord is damaged or abnormally warm · You smell a burning odor · The
unit emits loud or abnormal sounds · A power fuse blows or the circuit breaker
frequently trips · Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not
require repairs.
Issue Unit does not turn on when pressing ON/OFF button
The unit changes from COOL/HEAT mode to FAN mode
The indoor unit emits white mist
Possible Causes
The Unit has a 3-minute protection feature that prevents the unit from
overloading. The unit cannot be restarted within three minutes of being turned
off.
The unit may change its setting to prevent frost from forming on the unit.
Once the temperature increases, the unit will start operating in the
previously selected mode again.
The set temperature has been reached, at which point the unit turns off the
compressor. The unit will continue operating when the temperature fluctuates
again.
In humid regions, a large temperature difference between the room’s air and
the conditioned air can cause white mist.
Both the indoor and outdoor units emit white mist
When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises
A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to
expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises
Low hissing sound during operation: This is normal and is caused by
refrigerant gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is
defrosting: This noise is normal and is caused by the refrigerant gas stopping
or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts
caused by temperature changes during operation can cause squeaking noises.
Page 14
Troubleshooting
Issue
The outdoor unit makes noises
Dust is emitted from either the indoor or outdoor unit
Possible Causes
The unit will make different sounds based on its current operating mode.
The unit may accumulate dust during extended periods of non-use, which will be
emitted when the unit is turned on. This can be mitigated by covering the unit
during long periods of inactivity.
The unit emits a bad odor
The unit may absorb odors from the environment (such as furniture, cooking,
cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product operation.
Operation is erratic, unpredictable, or unit is unresponsive
Interference from cell phone towers and remote boosters may cause the unit to
malfunction.
In this case, try the following: · Disconnect the power, then reconnect. ·
Press ON/OFF button on remote control to restart operation.
NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem
Possible Causes
Solution
Temperature setting may be higher than ambient room temperature
Lower the temperature setting
Poor Cooling Performance
The heat exchanger on the indoor Clean the affected heat exchanger or outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of either unit is blocked Doors and windows are open
Excessive heat is generated by sunlight
Remove the filter and clean it according to instructions
Turn the unit off, remove the obstruction and turn it back on
Make sure that all doors and windows are closed while operating the unit
Close windows and curtains during periods of high heat or bright sunshine
Too many sources of heat in the room (people, computers, electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak or long-term use
SILENCE function is activated (optional function)
Check for leaks, re-seal if necessary and top off refrigerant
SILENCE function can lower product performance by reducing operating
frequency. Turn off SILENCE function.
Page 15
Troubleshooting
Problem
The unit is not working
The unit starts and stops frequently
Poor heating performance
Indicator lamps continue flashing Error code appears and begins with the
letters as the following in the window display of indoor unit: · E(x), P(x),
F(x) · EH(xx), EL(xx), EC(xx) · PH(xx), PL(xx), PC(xx)
Possible Causes Power failure
Solution Wait for the power to be restored
The power is turned off
Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are dead Replace batteries
The Unit’s 3-minute protection has been activated
Timer is activated
Wait three minutes after restarting the unit
Turn timer off
There’s too much or too little refrigerant in the system
Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture Evacuate and recharge the system
has entered the system.
with refrigerant
The compressor is broken
Replace the compressor
The voltage is too high or too low
Install a manostat to regulate the voltage
The outdoor temperature is extremely low
Cold air is entering through doors and windows
Low refrigerant due to leak or long-term use
Use auxiliary heating device
Make sure that all doors and windows are closed during use Check for leaks,
re-seal if necessary and top off refrigerant
The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again. Turn the unit on. If the problem persists, disconnect the power and contact your nearest customer service center.
NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center.
Page 16
Accessories
The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Name of Accessories Q’ty(pc)
Shape
Name of Accessories Q’ty(pc)
Shape
Boost
Manual
2-3
Remote controller
1
Humidity
Drain joint
(for cooling &
1
heating models)
Seal
(for cooling &
1
heating models)
Mounting plate
1
50 2
100 4 mm inch 150 6 RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2
LIQUID
50
100
2
4
GAS
FROM EDGE TO HOLE CENTER:50mm
Anchor
Mounting plate fixing screw
5~8 (depending on models)
5~8 (depending on models)
FROM EDGE TO HOLE CENTER:100mm
Battery
2
Remote controller
holder(optional)
1
Fixing screw for
remote controller
2
holder(optional)
Small Filter
(Need to be installed on the back of main air filter by the authorized
technician while installing the machine)
1~2 (depending on models)
Name
Connecting pipe assembly
Magnetic ring and belt (if supplied ,please refer to the wiring diagram to
install it on the connective cable. )
Shape
Liquid side Gas side
6.35( 1/4i n) 9.52( 3/8in) 9.52( 3/8in) 12.7( 1/2in) 16( 5/8in)
19( 3/4in)
1 2 3
Quantity(PC)
Parts you must purc hase separately. Consult the dealer about the proper pipe
size of the unit you purchased.
Pass the belt through the hole of the Magnetic ring to fix it on the cable
Varies by model
Accessories
Page 17
FROM EDGE TO HOLE CENTER:50mm
Installation Overview
Installation Summary – Indoor Unit
1
Distance from ceiling is determinded by the installation method.
2
3
12cm (4.75in)
2.3m (90.55in)
12cm (4.75in)
50 2
100 4 mm inch 150 6 RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2
LIQUID
50
100
2
4
GAS
FROM EDGE TO HOLE CENTER:100mm
Select Installation Location
44
Determine Wall Hole Position
5
6
Attach Mounting Plate
Drill Wall Hole
7
Connect Piping
8
Connect Wiring (not applicable for some locations in North America )
Prepare Drain Hose
Page 18
Wrap Piping and Cable (not applicable for some locations in North America )
9
8 STEP
Mount Indoor Unit
Unit Parts
NOTE: The installation must be performed in accordance with the requirement of local and national standards. The installation may be slightly different in different areas.
1
2 4
5
3 2
4 6
7
89
10
1 5
Air-break switch 3
6 7 8
Boost
Humidity
11
11
Unit Parts
c1
c2
1 Wall Mounting Plate 2 Front Panel 3 Power Cable (Some Units) 4 Louver
5 Air filter(pull it out) 6 Drainage Pipe 7 Signal Cable 8 Refrigerant Piping
9 Remote Controller 10 Remote Controller Holder
(Some Units)
11 Outdoor Unit Power Cable (Some Units)
NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of
your indoor unit may be slightly different. The actual shape shall prevail.
Page 19
Indoor Unit Installation
Installation Instructions Indoor unit
PRIOR TO INSTALLATION
Before installing the indoor unit, refer to the label on the product box to
make sure that the model number of the indoor unit matches the model number of
the outdoor unit. Step 1: Select installation location Before installing the
indoor unit, you must choose an appropriate location. The following are
standards that will help you choose an appropriate location for the unit.
Proper installation locations meet the following standards: Good air
circulation Convenient drainage Noise from the unit will not disturb other
people Firm and solid–the location will not vibrate Strong enough to support
the weight of the
unit A location at least one meter from all other
electrical devices (e.g., TV, radio, computer)
DO NOT install unit in the following locations:
Near any source of heat, steam, or combustible gas Near flammable items such
as curtains or clothing Near any obstacle that might block air circulation
Near the doorway
In a location subject to direct sunlight
NOTE ABOUT WALL HOLE:
If there is no fixed refrigerant piping:
While choosing a location, be aware that you should leave ample room for a
wall hole (see Drill wall hole for connective piping step) for the signal
cable and refrigerant piping that connect the indoor and outdoor units. The
default position for all piping is the right side of the indoor unit (while
facing the unit). However, the unit can accommodate piping to both the left
and right.
Refer to the following diagram to ensure proper distance from walls and
ceiling:
Distance from ceiling is determinded by the installation method.
12cm (4.72in) or more
12cm (4.72in) or more
2.3m (90.55in) or more
NOTE: If no need the back holder to prop up the unit: Finishing the pipe and
cable connections before mount the indoor unit on the wall. If the instllation
height is limited, 5cm from the ceiling is allowable, but this can lower
product performance. To ensure enough space to install and remove the top air
filter, keep at least 10cm or more from the ceiling. Need the back holder to
prop up the unit: If connecting pipe and cable with front panel open, the
minimum distance from ceiling is 22cm or more, if connecting pipe and cable
without front panel(remove it) , the minimum distance from ceiling is 11cm or
more.
Step 2: Attach mounting plate to wall
The mounting plate is the device on which you will mount the indoor unit.
Remove the screw that attaches the mounting plate to the back of the indoor
unit.
Screw
Secure the mounting plate to the wall with the screws provided. Make sure that
mounting plate is flat against the wall.
NOTE FOR CONCRETE OR BRICK WALLS: If the wall is made of brick, concrete, or
similar material, drill 5mm-diameter (0.2in-diameter) holes in the wall and
insert the sleeve anchors provided. Then secure the mounting plate to the wall
by tightening the screws directly into the clip anchors.
Indoor Unit Installation
Page 20
Step 3: Drill wall hole for connective piping
1. Determine the location of the wall hole based on the position of the
mounting plate. Refer to Mounting Plate Dimensions.
2. Using a 65mm (2.5in) or 90mm(3.54in) (depending on models )core drill,
drill a hole in the wall. Make sure that the hole is drilled at a slight
downward angle, so that the outdoor end of the hole is lower than the indoor
end by about 5mm to 7mm (0.2-0.275in). This will ensure proper water drainage.
Indoor Wall Outdoor
Unit: mm(inch)
Horizontal direction ruler
100 mm 50
4 inch 2 LIQUID
50
100
2
4
GAS
50 2
100
4
Vertical direction
ruler mm inch
150 6 RECOMMAND
BUBBLE LEVEL
CAUTION: The Bubble level on the mounting plate can’t be removed. If it is
broken, make sure to clean up the leaking liquid.
Indoor unit outline
425(16.7)
51(2.0)
5-7mm (0.2-0.275in)
295(11.6)
40(1.6)
322(12.7)
40(1.6)
NOTE: WFhige.3n.2the gas side connective pipe is
16mm(5/8in) or more, the wall hole should
be 90mm(3.54in).
pipe hole 65(2.5)
50(1.9)
pipe hole 65(2.5)
120(4.7)
3. Place the protective wall cuff in the hole. This protects the edges of the
hole and will help seal it when you finish the
installation process.
CAUTION When drilling the wall hole, make sure to avoid wires, plumbing, and
other sensitive components.
MOUNTING PLATE DIMENSIONS Different models have different mounting plates. For
the convenience of installation, there are bubble level, carved dimensions on
the mounting plate. Please install the plate and drill wall hole according to
the information of the mounting plate. See the figures below.
Correct orientation of Mounting Plate
50 2
100 4 mm inch 150 6 RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2
LIQUID
50
100
2
4
GAS
50 2
100 4 mm inch 150 6 RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2 LIQUID
50
100
2
4
GAS
50 2
100 4
mm 150
inch 6
RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2
LIQUID
50
100
2 GAS
4
FROM EDGE TO HOLE CENTER:95mm
40(1.5)
795(31)
Model A
Indoor unit outline
50 2
pipe hole 65(2.5)
50(1.9)
100 4
mm inch 150 6 RECOMMAND
BUBBLE LEVEL
100 mm 50 4 inch 2
LIQUID
50
100
2
4
GAS
490(19.3)
pipe hole 65(2.5) 95(3.7)
FROM EDGE TO HOLE CENTER:50mm
965(38)
Model B
Indoor unit outline
570.7(22.5)
60(2.4)
50 2
50(1.9)
100 4
mm inch 150 6 RECOMMAND
100 mm 50
4 inch 2
LIQUID
GAS
50
100
2
4
BUBBLE LEVEL
70(2.8)
50(1.9)
FROM EDGE TO HOLE CENTER:70mm
FROM EDGE TO HOLE CENTER:50mm
FROM EDGE TO HOLE CENTER:100mm FROM EDGE TO HOLE CENTER:100mm FROM EDGE TO HOLE CENTER:100mm
FROM EDGE TO HOLE CENTER:50mm FROM EDGE TO HOLE CENTER:50mm
FROM EDGE TO HOLE CENTER:50mm
pipe hole 65(2.5)
1140(44.8)
Model C
pipe hole 65(2.5)
370(14.6)
Indoor Unit Installation
Page 21
Step 4: Prepare refrigerant piping
The refrigerant piping is inside an insulating sleeve attached to the back of
the unit. You must prepare the piping before passing it through the hole in
the wall. Refer to the Refrigerant Piping Connection section of this manual
for detailed instructions on pipe flaring and flare torque requirements,
technique, etc.
NOTE ON PIPING ANGLE Refrigerant piping can exit the indoor unit from four
different angles:
· Left-hand side · Left rear · Right-hand side · Right rear
Refer to figures below for details.
If refrigerant piping is already embedded in the wall, do the following:
Step 1:Hook the indoor unit on the mounting plate:
1. Keep in mind that the hooks on the mounting plate are smaller than the
holes on the back of the unit. If you find that you don’t have ample room to
connect embedded pipes to the indoor unit, the unit can be adjusted left or
right by about 30-50mm (1.18-1.95in), depending on the model.
30-50mm (1.18-1.95in)
30-50mm (1.18-1.95in)
Move to left or right
Step 2: Prepare refrigerant piping:
1. Open and fix the position of the panel, then, open the covers of the two
lock blocks, unscrew the screw showed in the picture below, then hold both
sides of the lower panel in the place marked “PULL”, pull it upwards to
release the buckles, then take the lower panel down.
Indoor Unit Installation
NOTE ON PIPING CONNECTING · In some locations of US, a conduit tube
must be used to connect the cable. To ensure an enough space for the pipes
running and the machine is against the wall after installation, It is
recommended to attach the drain hose to the right-hand side (when you’re
facing the back of the unit). · When choose Left-hand side or Right-hand side
piping, please make sure that the pipes come out horizontally so as not to
affect the lower panel installtion.
CAUTION
Be extremely careful not to dent or damage the piping while bending them away
from the unit. Any dents in the piping will affect the unit’s performance.
Page 22
Open the cover and unscrew the screw
AUTO COOL
Model A
Open the cover and unscrew the screws
Unscrew the screws
If there is no refrigerant piping embedded in the wall, do the following: 1.
Based on the position of the wall hole relative
to the mounting plate, choose the side from which the piping will exit the
unit. 2. If the wall hole is behind the unit, keep the knock-out panel in
place. If the wall hole is to the side of the indoor unit, remove the plastic
knock-out panel from that side of the unit. (See figure below). This will
create a slot through which your piping can exit the unit. Use needle nose
pliers if the plastic panel is too difficult to remove by hand.
Model B
2. Use the holder at the back of the unit to prop up the unit, giving you
enough room to connect the refrigerant piping, signal cable, and drain hose.
Knock-out Panel (cut depending on the actual size needed)
Indoor Unit Installation
Use the holder at the back of the unit against on the mounting plate to prop
up the unit
Step 3. Connect drain hose and refrigerant piping (refer to Refrigerant Piping
Connection section of this manual for instructions).
Step 4. Keep pipe connection point exposed to perform the leak test (refer to
Electrical Checks and Leak Checks section of this manual).
Step 5. After the leak test, wrap the connection point with insulation tape.
Step 6. Remove the bracket or wedge that is propping with insulation tape.
Step 7. Using even pressure, push down on the bottom half of the unit. Keep
pushing down until the unit snaps onto the hooks along the bottom of the
mounting plate.
If need to cut the big size plastic panel, cut as shown above.
3. Use scissors to cut down the length of the insulating sleeve to reveal
about 40mm (1.57in) of the refrigerant piping. This serves two purposes: · To
facilitate the Refrigerant Piping Connection process. · To facilitage Gas Leak
Checks and enable you to check for dents
4. Use the holder at the back of the unit to prop up the unit, giving you
enough room to connect the refrigerant piping, signal cable, and drain hose.
5. Connect the indoor unit’s refrigerant piping to the connective piping that
will join the indoor and outdoor units. Refer to the Refrigerant Piping
Connection section of this manual for detailed instructions.
6. Based on the position of the wall hole relative to the mounting plate,
determine the necessary angle of your piping.
7. Grip the refrigerant piping at the base of the bend. 8. Slowly, with even
pressure, bend the piping
towards the hole. Do not dent or damage the piping during the process.
Page 23
Step 5:Connect drain hose
By default, the drain hose is attached to the lefthand side of unit (when
you’re facing the back of the unit). However, it can also be attached to the
right-hand side. To ensure proper drainage, attach the drain hose on the same
side that your refrigerant piping exits the unit. NOTE: In some locations of
US, if the machine has installed the conduit panel, please choose right-hand
side drainage.
Wrap the connection point firmly with Teflon tape to ensure a good seal and to
prevent leaks. Remove the air filter and pour a small amount of water into the
drain pan to make sure that water flows from the unit smoothly.
NOTE ON DRAIN HOSE PLACEMENT
Make sure to arrange the drain hose according to the following figures.
DO NOT kink the drain hose. DO NOTcreate a water trap. DO NOT put the end of
drain hose in water or a container that will collect water.
CORRECT
Make sure there are no kinks or dent in drain hose to ensure proper drainage.
NOT CORRECT
Kinks in the drain hose will create water traps.
NOT CORRECT
Kinks in the drain hose will create water traps.
NOT CORRECT Do not place the end of the drain hose in water or in containers that collect water. This will prevent proper drainage.
PLUG THE UNUSED DRAIN HOLE
To prevent unwanted leaks you must plug the unused drain hole with the rubber plug provided.
BEFORE PERFORMING ANY
ELECTRICAL WORK, READ THESE
REGULATIONS
1. All wiring must comply with local and national electrical codes,
regulations and must be installed by a licensed electrician.
2. All electrical connections must be made according to the Electrical
Connection Diagram located on the panels of the indoor and outdoor units.
3. If there is a serious safety issue with the power supply, stop work
immediately. Explain your reasoning to the client, and refuse to install the
unit until the safety issue is properly resolved.
4. Power voltage should be within 90-110% of rated voltage. Insufficient
power supply can cause malfunction, electrical shock, or fire.
5. If connecting power to fixed wiring, a surge protector and main power
switch should be installed.
6. If connecting power to fixed wiring, a switch or circuit breaker that
disconnects all poles and has a contact separation of at least 1/8in (3mm)
must be incorporated in the fixed wiring. The qualified technician must use an
approved circuit breaker or switch.
7. Only connect the unit to an individual branch
circuit outlet. Do not connect another appliance
to that outlet.
8. Make sure to properly ground the air conditioner.
9. Every wire must be firmly connected. Loose
wiring can cause the terminal to overheat,
resulting in product malfunction and possible fire.
10. Do not let wires touch or rest against refrigerant tubing, the
compressor, or any moving parts
within the unit. 11. If the unit has an auxiliary electric heater, it must
be installed at least 1 meter (40in) away from
any combustible materials. 12. To avoid getting an electric shock, never touch
the electrical components soon after the power
supply has been turned off. After turning off
the power, always wait 10 minutes or more
before you touch the electrical components.
WARNING
BEFORE PERFORMING ANY ELECTRICAL
OR WIRING WORK, TURN OFF THE
MAIN POWER TO THE SYSTEM.
Indoor Unit Installation
Page 24
Step 6: Connect signal and power cables
The signal cable enables communication between the indoor and outdoor units.
You must first choose the right cable size before preparing it for connection.
Cable Types · Indoor Power Cable (if applicable):
H05VV-F or H05V2V2-F · Outdoor Power Cable: H07RN-F or H05RN-F
· Signal Cable: H07RN-F
NOTE: In North America, choose the cable type according to the local
electrical codes and regulations.
Minimum Cross-Sectional Area of
Power and Signal Cables (For reference) (Not applicable for North America)
WARNING
ALL WIRING MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH THE WIRING DIAGRAM
LOCATED ON THE BACK OF THE INDOOR UNIT ‘S FRONT PANEL .
5. Feed the signal wire through this slot, from the back of the unit to the
front.
6. Facing the front of the unit, connect the wire according to the indoor
unit’s wiring diagram, connect the u-lug and firmly screw each wire to its
corresponding terminal.
Rated Current of Appliance (A)
3 and 6 > 6 and 10 > 10 and 16 > 16 and 25 > 25 and 32 > 32 and 40
Nominal Cross-Sectional Area (mm²)
0.75 1 1.5 2.5 4 6
First open the front panel, then remove the lower panel.
Indoor Unit Installation
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable, fuse, and switch needed is
determined by the maximum current of the unit. The maximum current is
indicated on the nameplate located on the side panel of the unit. Refer to
this nameplate to choose the right cable, fuse, or switch. NOTE: In North
America, please choose the right cable size according to the Minimum Circuit
Ampacity indicated on the nameplate of the unit.
1. Open and fix the position of the panel, then, open the covers of the two
lock blocks, unscrew the screw , then hold both sides of the lower panel in
the place marked “PULL”, pull it upwards to release the buckles, then take the
lower panel down(please refer to Page 22-23).
2. Open the wire box cover to connect the cable. 3. Unscrew the cable clamp
below the terminal
block and place it to the side.
4. Facing the back of the unit, remove the plastic panel on the bottom left-
hand side.
open the Wire cover
Terminal block Cable clamp
Rat baffle(some units) Knock-out panel
NOTE: If the size of the cable is too big, remove the middle small plastic
knock-out panel to create a slot through which the cable can exit. If you want
to remove the chassis or drain hose, please remove the rat baffle first. In
North America First remove the knok-out panel to create a slot through whick
the conduit tube can install. Then make the cable through the conduit tube and
connect to the indoor unit.
Page 25
CAUTION
DO NOT MIX UP LIVE AND NULL WIRES This is dangerous, and can cause the air
conditioning unit to malfunction. 7. After checking to make sure every
connection
is secure, use the cable clamp to fasten the signal cable to the unit. Screw
the cable clamp down tightly. 8. Replace the wire cover on the front of the
unit, and the plastic panel on the back.
NOTE ABOUT WIRING
THE WIRING CONNECTION PROCESS MAY DIFFER SLIGHTLY BETWEEN UNITS AND REGIONS.
Step 7: Wrappping and cables Before passing the piping, drain hose, and the
signal cable through the wall hole, you must bundle them together to save
space, protect them, and insulate them(This may not applicable for some
locations in US). 1. Bundle the drain hose, refrigerant pipes, and
signal cable as shown below:
Indoor Unit
Space behind unit Refrigerant piping Insulation tape
Signal wire Drain hose
DRAIN HOSE MUST BE ON BOTTOM Make sure that the drain hose is at the bottom of
the bundle. Putting the drain hose at the top of the bundle can cause the
drain pan to overflow, which can lead to fire or water damage.
DO NOT INTERTWINE SIGNAL CABLE WITH OTHER WIRES
While bundling these items together, do not intertwine or cross the signal
cable with any other wiring.
2. Using adhesive vinyl tape, attach the drain hose to the underside of the
refrigerant pipes.
3. Using insulation tape, wrap the signal wire, refrigerant pipes, and drain
hose tightly together. Double-check that all items are bundled.
DO NOT WRAP ENDS OF PIPING
When wrapping the bundle, keep the ends of the piping unwrapped. You need to
access them to test for leaks at the end of the installation process (refer to
Electrical Checks and Leak Checks section of this manual)
Step 8: Mount indoor unit
If you installed new connective piping to the outdoor unit, do the following:
1. If you have already passed the refrigerant piping through the hole in the
wall, proceed to Step 4.
2. Otherwise, double-check that the ends of the refrigerant pipes are sealed
to prevent dirt or foreign materials from entering the pipes.
3. Slowly pass the wrapped bundle of refrigerant pipes, drain hose, and
signal wire through the hole in the wall.
4. Hook the top of the indoor unit on the upper hook of the mounting plate.
5. Check that unit is hooked firmly on mounting by applying slight pressure
to the left and right-hand sides of the unit. The unit should not jiggle or
shift.
6. Using even pressure, push down on the bottom half of the unit. Keep
pushing down until the unit snaps onto the hooks along the bottom of the
mounting plate.
7. Again, check that the unit is firmly mounted by applying slight pressure
to the left and the right-hand sides of the unit.
Indoor Unit Installation
Page 26
Outdoor Unit Installation
Install the unit by following local codes and regulations , there may be differ slightly between different regions.
60cm (24in) above
30ocnmle(1f2t in) 200cimn f(7ro9nint)
3f0rocmm (b1a2cikn)wall 60ocnmri(g2h4tin)
Installation Instructions Outdoor unit
Step 1: Select installation location Before installing the outdoor unit, you
must choose an appropriate location. The following are standards that will
help you choose an appropriate location for the unit.
Proper installation locations meet the following standards:
Meets all spatial requirements shown in Installation Space Requirements above.
Good air circulation and ventilation
Firm and solid–the location can support the unit and will not vibrate
Noise from the unit will not disturb others
Protected from prolonged periods of direct sunlight or rain
Where snowfall is anticipated, take appropriate measures to prevent ice
buildup and coil damage.
DO NOT install unit in the following locations:
Near an obstacle that will block air inlets and outlets Near a public street,
crowded areas, or where noise from the unit will disturb others Near animals
or plants that will be harmed by hot air discharge Near any source of
combustible gas In a location that is exposed to large amounts of dust In a
location exposed to a excessive amounts of salty air
SPECIAL CONSIDERATIONS FOR EXTREME WEATHER
If the unit is exposed to heavy wind:
Install unit so that air outlet fan is at a 90° angle to the direction of the
wind. If needed, build a barrier in front of the unit to protect it from
extremely heavy winds. See Figures below.
Strong wind
Strong wind
Wind Baffle
Strong wind
If the unit is frequently exposed to heavy rain or snow:
Build a shelter above the unit to protect it from the rain or snow. Be careful
not to obstruct air flow around the unit.
If the unit is frequently exposed to salty air (seaside):
Use outdoor unit that is specially designed to resist corrosion.
Outdoor Unit Installation
Page 27
Step 2: Install drain joint(Heat pump unit only)
Before bolting the outdoor unit in place, you must install the drain joint at
the bottom of the unit. Note that there are two different types of drain
joints depending on the type of outdoor unit.
If the drain joint comes with a rubber seal (see Fig. A ), do the following:
1. Fit the rubber seal on the end of the drain joint that will connect to the
outdoor unit.
2. Insert the drain joint into the hole in the base pan of the unit.
3. Rotate the drain joint 90° until it clicks in place facing the front of
the unit.
4. Connect a drain hose extension (not included) to the drain joint to
redirect water from the unit during heating mode.
If the drain joint doesn’t come with a rubber seal (see Fig. B ), do the
following:
1. Insert the drain joint into the hole in the base pan of the unit. The
drain joint will click in place.
2. Connect a drain hose extension (not included) to the drain joint to
redirect water from the unit during heating mode.
D B
Step 3: Anchor outdoor unit The outdoor unit can be anchored to the ground or
to a wall-mounted bracket with bolt(M10). Prepare the installation base of the
unit according to the dimensions below.
UNIT MOUNTING DIMENSIONS The following is a list of different outdoor unit
sizes and the distance between their mounting feet. Prepare the installation
base of the unit according to the dimensions below.
A
Air inlet
Air inlet
Air outlet
Base pan hole of outdoor unit Seal Seal
Drain joint
(A)
(B)
IN COLD CLIMATES
In cold climates, make sure that the drain hose is as vertical as possible to
ensure swift water drainage. If water drains too slowly, it can freeze in the
hose and flood the unit.
H W
Outdoor Unit Installation
Page 28
Outdoor Unit Dimensions (mm) W x H x D
681x434x285 (26.8″x 17.1″x 11.2″) 700x550x270 (27.5″x 21.6″x 10.6″)
700x550x275 (27.5″x 21.6″x 10.8″) 720x495x270 (28.3″x 19.5″x 10.6″)
728x555x300 (28.7″x 21.8″x 11.8″) 765x555x303 (30.1″x 21.8″x 11.9″)
770x555x300 (30.3″x 21.8″x 11.8″) 805x554x330 (31.7″x 21.8″x 12.9″)
800x554x333 (31.5″x 21.8″x 13.1″) 845x702x363 (33.3″x 27.6″x 14.3″)
890x673x342 (35.0″x 26.5″x 13.5″)
946x810x420 (37.2″x 31.9″x 16.5″) 946x810x410 (37.2″x 31.9″x 16.1″)
Mounting Dimensions
Distance A (mm)
Distance B (mm)
460 (18.1″)
292 (11.5″)
450 (17.7″)
260 (10.2″)
450 (17.7″)
260 (10.2″)
452 (17.8″)
255 (10.0″)
452 (17.8″)
302(11.9″)
452 (17.8″)
286(11.3″)
487 (19.2″) 511 (20.1″)
298 (11.7″) 317 (12.5″)
514 (20.2″) 540 (21.3″)
340 (13.4″) 350 (13.8″)
663 (26.1″)
354 (13.9″)
673 (26.5″)
403 (15.9″)
673 (26.5″)
403 (15.9″)
If you will install the unit on the ground or on a concrete mounting platform,
do the following: 1. Mark the positions for four expansion bolts
based on dimensions chart. 2. Pre-drill holes for expansion bolts. 3. Place a
nut on the end of each expansion bolt. 4. Hammer expansion bolts into the pre-
drilled
holes. 5. Remove the nuts from expansion bolts, and
place outdoor unit on bolts.
6. Put washer on each expansion bolt, then replace the nuts.
7. Using a wrench, tighten each nut until snug.
WARNING
WHEN DRILLING INTO CONCRETE, EYE PROTECTION IS RECOMMENDED AT ALL TIMES.
If you will install the unit on a wall-mounted bracket , do the following:
CAUTION
Make sure that the wall is made of solid brick, concrete, or of similarly
strong material. The wall must be able to support at least four times the
weight of the unit.
1.Mark the position of bracket holes based on dimensions chart.
2. Pre-drill the holes for the expansion bolts. 3. Place a washer and nut on
the end of each
expansion bolt. 4. Thread expansion bolts through holes in
mounting brackets, put mounting brackets in position, and hammer expansion
bolts into the wall. 5. Check that the mounting brackets are level. 6.
Carefully lift unit and place its mounting feet on brackets. 7. Bolt the unit
firmly to the brackets. 8. If allowed, install the unit with rubber gaskets to
reduce vibrations and noise.
Outdoor Unit Installation
Page 29
Step 4: Connect signal and power cables The outside unit’s terminal block is
protected by an electrical wiring cover on the side of the unit. A
comprehensive wiring diagram is printed on the inside of the wiring cover.
WARNING
7. Insulate unused wires with PVC electrical tape. Arrange them so that they
do not touch any electrical or metal parts.
8. Replace the wire cover on the side of the unit, and screw it in place.
Cover
BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO
THE SYSTEM. 1. Prepare the cable for connection:
USE THE RIGHT CABLE
Please choose the right cable refer to ” Cable types” in page 25.
Screw
NOTE: If the cable clamp looks like the following, please select the
appropriate through-hole according to the diameter of the wire.
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable, fuse, and switch needed is
determined by the maximum current of the unit. The maximum current is
indicated on the nameplate located on the side panel of the unit. NOTE: In
North America, please choose the right cable size according to the Minimum
Circuit Ampacity indicated on the nameplate of the unit.
a. Using wire strippers, strip the rubber jacket from both ends of cable to
reveal about 40mm (1.57in) of the wires inside.
b. Strip the insulation from the ends of the wires. c. Using a wire crimper,
crimp u-lugs on the
ends of the wires.
PAY ATTENTION TO LIVE WIRE
While crimping wires, make sure you clearly distinguish the Live (“L”) Wire
from other wires.
WARNING
ALL WIRING WORK MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH THE WIRING
DIAGRAM LOCATED INSIDE OF WIRE COVER OF THE OUTDOOR UNIT . 2. Unscrew the
electrical wiring cover and remove it. 3. Unscrew the cable clamp below the
terminal
block and place it to the side. 4. Connect the wire according to the wiring
diagram, and firmly screw the u-lug of each wire to its corresponding
terminal. 5. After checking to make sure every connection is secure, loop the
wires around to prevent rain water from flowing into the terminal. 6. Using
the cable clamp, fasten the cable to the unit. Screw the cable clamp down
tightly.
Buckle Three size hole: Small, Large, Medium
When the calbe is not fasten enough, use the buckle to prop it up , so it can
be clamped tightly.
In North America
1. Remove the wire cover from the unit by loosening the 3 screws.
2. Dismount caps on the conduit panel. 3. Temperarily mount the conduit
tubes(not
included) on the conduit panel. 4. Properly connect both the power supply and
low voltage lines to the corresponding terminals on the terminal block. 5.
Ground the unit in accordance with local codes. 6. Be sure to size each wire
allowing several inches longer than the required length for wiring. 7. Use
lock nuts to secure the conduit tubes.
Terminal block Over 1.57in.(40mm)
Connecting cable
Conduit panel
Wire Cover
Please select the appropriate through-hole according to the diameter of the
wire.
Outdoor Unit Installation
Page 30
Refrigerant Piping Connection
When connecting refrigerant piping, do not let substances or gases other than
the specified refrigerant enter the unit. The presence of other gases or
substances will lower the unit’s capacity, and can cause abnormally high
pressure in the refrigeration cycle. This can cause explosion and injury.
Note on Pipe Length
The length of refrigerant piping will affect the performance and energy efficiency of the unit. Nominal efficiency is tested on units with a pipe length of 5 meters (16.5ft)( In North America, the standard pipe length is 7.5m (25′). A minimum pipe run of 3 metres is required to minimise vibration & excessive noise. In special tropical area, for the R290 refrigerant models, no refrigerant can be added and the maximum length of refrigerant pipe should not exceed 10 meters(32.8ft).
Refer to the table below for specifications on the maximum length and drop height of piping. Maximum Length and Drop Height of Refrigerant Piping per Unit Model
Model
R410A,R32 Inverter Split Air Conditioner
R22 Fixed-speed Split Air Conditioner
R410A, R32 Fixed-speed Split Air Conditioner
Capacity (BTU/h) < 15,000
15,000 and < 24,000 24,000 and < 36,000
< 18,000 18,000 and < 21,000 21,000 and < 35,000
< 18,000 18,000 and < 36,000
Max. Length (m) 25 (82ft) 30 (98.5ft) 50 (164ft) 10 (33ft) 15 (49ft) 20 (66ft) 20 (66ft) 25 (82ft)
Max. Drop Height (m) 10 (33ft) 20 (66ft) 25 (82ft) 5 (16ft) 8(26ft) 10(33ft) 8(26ft) 10(33ft)
Connection Instructions Refrigerant Piping
Step 1: Cut pipes
When preparing refrigerant pipes, take extra care to cut and flare them
properly. This will ensure efficient operation and minimize the need for
future maintenance.
1. Measure the distance between the indoor and outdoor units.
2. Using a pipe cutter, cut the pipe a little longer than the measured
distance.
3. Make sure that the pipe is cut at a perfect 90° angle.
90°
Oblique Rough Warped
DO NOT DEFORM PIPE WHILE CUTTING
Be extra careful not to damage, dent, or deform the pipe while cutting. This
will drastically reduce the heating efficiency of the unit.
Refrigerant Piping
Connection
Page 31
Step 2: Remove burrs Burrs can affect the air-tight seal of refrigerant piping
connection. They must be completely removed.
1. Hold the pipe at a downward angle to prevent burrs from falling into the
pipe.
2. Using a reamer or deburring tool, remove all burrs from the cut section of
the pipe.
Pipe Reamer
Point down
PIPING EXTENSION BEYOND FLARE FORM
Outer Diameter of Pipe (mm)
Ø 6.35 (Ø 0.25″) Ø 9.52 (Ø 0.375″) Ø12.7 ( Ø 0.5″) Ø 16 ( Ø 0.63″) Ø 19 ( Ø
0.75″)
A (mm)
Min.
MMaaxx..
0.7 (0.0275″) 1.3 (0.05″)
1.0 (0.04″) 1.6 (0.063″)
1.0 (0.04″) 1.8 (0.07″)
2.0 (0.078″) 2.2 (0.086″)
2.0 (0.078″) 2.4 (0.094″)
Flare form
A
Step 3: Flare pipe ends Proper flaring is essential to achieve an airtight
seal. 1. After removing burrs from cut pipe, seal
the ends with PVC tape to prevent foreign materials from entering the pipe. 2.
Sheath the pipe with insulating material. 3. Place flare nuts on both ends of
pipe. Make sure they are facing in the right direction, because you can’t put
them on or change their direction after flaring.
Flare nut
Copper pipe
Pipe
6. Place flaring tool onto the form. 7. Turn the handle of the flaring tool
clockwise
until the pipe is fully flared. 8. Remove the flaring tool and flare form,
then
inspect the end of the pipe for cracks and even flaring.
Step 4: Connect pipes
When connecting refrigerant pipes, be careful not to use excessive torque or
to deform the piping in any way. You should first connect the low-pressure
pipe, then the high-pressure pipe.
MINIMUM BEND RADIUS
When bending connective refrigerant piping, the minimum bending radius is
10cm.
4. Remove PVC tape from ends of pipe when ready to perform flaring work.
5. Clamp flare form on the end of the pipe. The end of the pipe must extend
beyond the edge of the flare form in accordance with the dimensions shown in
the table below.
Radius 10cm (4in)
Instructions for Connecting Piping to Indoor Unit
1. Align the center of the two pipes that you will connect.
Refrigerant Piping
Connection
Page 32
Indoor unit tubing
Flare nut Pipe
2. Tighten the flare nut as tightly as possible by hand.
3. Using a spanner, grip the nut on the unit tubing.
4. While firmly gripping the nut on the unit tubing, use a torque wrench to
tighten the flare nut according to the torque values in the Torque
Requirements table below. Loosen the flaring nut slightly, then tighten again.
Outer Diameter of Pipe (mm)
Ø 6.35 (Ø 0.25″)
Ø 9.52 (Ø 0.375″) Ø 12.7 (Ø 0.5″)
Ø 16 (Ø 0.63″) Ø 19 ( Ø 0.75″)
TORQUE REQUIREMENTS
Tightening Torque (N·m) 18~20(180~200kgf.cm)
32~39(320~390kgf.cm)
49~59(490~590kgf.cm)
Flare dimension(B) (mm) 8.4~8.7 (0.33~0.34″)
13.2~13.5 (0.52~0.53″)
16.2~16.5 (0.64~0.65″)
57~71(570~710kgf.cm) 19.2~19.7 (0.76~0.78″) 67~101(670~1010kgf.cm) 23.2~23.7 (0.91~0.93″)
Flare shape
90 °± 4 45 °±2
B
R0.4~0. 8
DO NOT USE EXCESSIVE TORQUE
Excessive force can break the nut or damage the refrigerant piping. You must
not exceed torque requirements shown in the table above.
Instructions for Connecting Piping to Outdoor Unit
1. Unscrew the cover from the packed valve on the side of the outdoor unit.
2. Remove protective caps from ends of valves.
3. Align flared pipe end with each valve, and tighten the flare nut as
tightly as possible by hand.
4. Using a spanner, grip the body of the valve. Do not grip the nut that
seals the service valve.
6. Loosen the flaring nut slightly, then tighten again.
7. Repeat Steps 3 to 6 for the remaining pipe.
USE SPANNER TO GRIP MAIN BODY OF VALVE
Torque from tightening the flare nut can snap off other parts of valve.
Refrigerant Piping
Connection
Valve cover
5. While firmly gripping the body of the valve, use a torque wrench to
tighten the flare nut according to the correct torque values.
Page 33
Air Evacuation
Preparations and Precautions
8. If there is a change in system pressure, refer
to Gas Leak Check section for information
Air and foreign matter in the refrigerant circuit can
on how to check for leaks. If there is no
cause abnormal rises in pressure, which can damage change in system pressure, unscrew the cap
the air conditioner, reduce its efficiency, and cause 9. from the packed valve (high pressure valve).
injury. Use a vacuum pump and manifold gauge to evacuate the refrigerant
circuit, removing any non-condensable gas and moisture from the system.
Evacuation should be performed upon initial
Insert hexagonal wrench into the packed valve (high pressure valve) and open the valve by turning the wrench in a 1/4 counterclockwise turn. Listen for gas to exit the system, then close the valve after 5 seconds.
installation and when unit is relocated.
10. Watch the Pressure Gauge for one minute
BEFORE PERFORMING EVACUATION
Check to make sure the connective pipes between the indoor and outdoor units
are connected properly .
to make sure that there is no change in pressure. The Pressure Gauge should
read slightly higher than atmospheric pressure.
11. Remove the charge hose from the service port.
Check to make sure all wiring is connected
Flare nut
properly.
Evacuation Instructions
1. Connect the charge hose of the manifold gauge to service port on the
outdoor unit’s low pressure valve.
2. Connect another charge hose from the manifold gauge to the vacuum pump.
3. Open the Low Pressure side of the manifold
gauge. Keep the High Pressure side closed. 4. Turn on the vacuum pump to
evacuate the
system. 5. Run the vacuum for at least 15 minutes, or
until the Compound Meter reads -76cmHG (-10 5Pa).
Manifold Gauge
Compound gauge
-76cmHg
Low pressure valve Pressure hose /
Charge hose
Pressure gauge
High pressure valve Charge hose
Vacuum pump
Cap
valve body valve stem
12. Using hexagonal wrench, fully open both the high pressure and low
pressure valves.
13. Tighten valve caps on all three valves (service port, high pressure, low
pressure) by hand. You may tighten it further using a torque wrench if needed.
OPEN VALVE STEMS GENTLY
When opening valve stems, turn the hexagonal wrench until it hits against the
stopper. Do not try to force the valve to open further.
Air Evacuation
Low pressure valve
6. Close the Low Pressure side of the manifold gauge, and turn off the vacuum
pump.
7. Wait for 5 minutes, then check that there has been no change in system
pressure.
Page 34
Note on Adding Refrigerant
Some systems require additional charging depending on pipe lengths. The
standard pipe length varies according to local regulations. For example, in
North America, the standard pipe length is 7.5m (25’). In other areas, the
standard pipe length is 5m (16`). The refrigerant should be charged from the
service port on the outdoor unit’s low pressure valve. The additional
refrigerant to be charged can be calculated using the following formula:
ADDITIONAL REFRIGERANT PER PIPE LENGTH
Connective Pipe Air Purging
Length (m)
Method
Additional Refrigerant
< Standard pipe length Vacuum Pump
N/A
Standard pipe length
Vacuum Pump
Liquid Side: Ø 6.35 (ø 0.25″)
Liquid Side: Ø 9.52 (ø 0.375″)
R32:
R32:
(Pipe length standard length) x 12g/m (Pipe length standard length) x 24g/m
(Pipe length standard length) x 0.13oZ/ft (Pipe length standard length) x 0.26oZ/ft
R290:
R290:
(Pipe length standard length) x 10g/m (Pipe length standard length) x 18g/m (Pipe length standard length) x 0.10oZ/ft (Pipe length standard length) x 0.19oZ/ft
R410A:
R410A:
(Pipe length standard length) x 15g/m (Pipe length standard length) x 30g/m
(Pipe length standard length) x 0.16oZ/ft (Pipe length standard length) x 0.32oZ/ft
R22:
R22:
(Pipe length standard length) x 20g/m (Pipe length standard length) x 40g/m
(Pipe length standard length) x 0.21oZ/ft (Pipe length standard length) x 0.42oZ/ft
For R290 refrigerant unit, the total amount of refrigerant to be charged is no
more than:
387g(<=9000Btu/h), 447g(>9000Btu/h and <=12000Btu/h), 547g(>12000Btu/h and
<=18000Btu/h), 632g(>18000Btu/h and <=24000Btu/h)
CAUTION DO NOT mix refrigerant types.
Air Evacuation
Page 35
Electrical and Gas Leak Checks
Before Test Run
Only perform test run after you have completed the following steps: ·
Electrical Safety Checks Confirm that
the unit’s electrical system is safe and operating properly · Gas Leak Checks
Check all flare nut connections and confirm that the system is not leaking ·
Confirm that gas and liquid (high and low pressure) valves are fully open
Electrical Safety Checks
After installation, confirm that all electrical wiring is installed in
accordance with local and national regulations, and according to the
Installation Manual.
BEFORE TEST RUN
Check Grounding Work
Measure grounding resistance by visual detection and with grounding resistance
tester. Grounding resistance must be less than 0.1.
Note: This may not be required for some locations in North America.
DURING TEST RUN
Check for Electrical Leakage
During the Test Run, use an electroprobe and multimeter to perform a
comprehensive electrical leakage test.
If electrical leakage is detected, turn off the unit immediately and call a
licensed electrician to find and resolve the cause of the leakage.
Note: This may not be required for some locations in North America.
WARNING RISK OF ELECTRIC SHOCK
ALL WIRING MUST COMPLY WITH LOCAL AND NATIONAL ELECTRICAL CODES, AND MUST BE
INSTALLED BY A LICENSED ELECTRICIAN.
Gas Leak Checks
There are two different methods to check for gas leaks.
Soap and Water Method
Using a soft brush, apply soapy water or liquid detergent to all pipe
connection points on the indoor unit and outdoor unit. The presence of bubbles
indicates a leak.
Leak Detector Method
If using leak detector, refer to the device’s operation manual for proper
usage instructions.
AFTER PERFORMING GAS LEAK CHECKS After confirming that the all pipe connection
points DO NOT leak, replace the valve cover on the outside unit.
Check-point of indoor unit
Check-point of outdoor unit
D
B
C
A
A: Low pressure stop valve B: High pressure stop valve C& D: Indoor unit flare nuts
Electrical and Gas Leak Checks
Page 36
Test Run
Test Run Instructions
You should perform the Test Run for at least 30 minutes. 1. Connect power to
the unit.
2. Press the ON/OFF button on the remote controller to turn it on.
3. Press the MODE button to scroll through the following functions, one at a
time:
· COOL Select lowest possible temperature · HEAT Select highest possible
temperature
4. Let each function run for 5 minutes, and perform the following checks:
List of Checks to Perform No electrical leakage
PASS/FAIL
Unit is properly grounded
All electrical terminals properly covered
Indoor and outdoor units are solidly installed
All pipe connection points do not leak
Outdoor Indoor
(2):
(2):
Water drains properly from drain hose
All piping is properly insulated
Unit performs COOL function properly
Unit performs HEAT function properly
Indoor unit louvers rotate properly
Indoor unit responds to remote controller
DOUBLE-CHECK PIPE CONNECTIONS During operation, the pressure of the
refrigerant circuit will increase. This may reveal leaks that were not present
during your initial leak check. Take time during the Test Run to double-check
that all refrigerant pipe connection points do not have leaks. Refer to Gas
Leak Check section for instructions. 5. After the Test Run is successfully
completed,
and you confirm that all checks points in List of Checks to Perform have
PASSED, do the following: a. Using remote control, return unit to
normal operating temperature. b. Using insulation tape, wrap the indoor
refrigerant pipe connections that you left uncovered during the indoor unit
installation process.
IF AMBIENT TEMPERATURE IS BELOW 17°C (62°F) You can’t use the remote
controller to turn on the COOL function when the ambient temperature is below
16°C. In this instance, you can use the MANUAL CONTROL button to test the COOL
function. 1. The M ANUAL CONTROL button is located
on the right-hand side panel of the unit 2. Press the button 2 times to select
the
COOL function. 3. Perform Test Run as normal.
AUTO COOL
Manual control button
Test Run
Page 37
Packing and unpacking the unit
Instructions for packing and unpacking the unit:
Unpacking: Indoor unit: 1.Cut the sealing tape on the carton with a knife, one
cut on the left, one cut in the middle and one
cut on the right. 2.Use the vice to take out the sealing nails on the top of
the carton. 3.Open the carton. 4.Take out the middle support plate if it is
included. 5.Take out the accessory package, and take out the connecting wire
if it is included. 6.Lift the machine out of the carton and lay it flat.
7.Remove the left and right package foam or the upper and lower packaging
foam, untie the
packaging bag.
Outdoor Unit 1.Cut the packing belt. 2.Take the unit out of the carton.
3.Remove the foam from the unit. 4.Remove the packaging bag from the unit.
Packing: Indoor unit: 1.Put the indoor unit into the packing bag. 2.Attach the
left and right package foam or the upper and lower packaging foam to the unit.
3.Put the unit into the carton, then put accessory package in. 4.Close the
carton and seal it with the tape. 5.Using the packing belt if necessary.
Outdoor unit: 1.Put the outdoor unit into the packing bag. 2.Put the bottom
foam into the box. 3.Put the unit into the carton, then put the upper
packaging foam on the unit. 4.Close the carton and seal it with the tape.
5.Using the packing belt if necessary.
NOTE: Please keep all packaging items if you may need in the future.
Page 38
Packing and unpacking the unit
WARRANTY
NAPOLEON products are manufactured under the strict Standard of the world
recognized ISO 9001 : 2015 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials
assembled by trained craftsmen who take great pride in their work. The
complete appliance is thoroughly inspected by a qualified technician before
packaging to ensure that you, the customer, receives the quality product that
you expect from NAPOLEON.
NAPOLEON DUCTLESS AIR CONDITIONER LIMITED WARRANTY
Applicable for products sold on or after 3rd May 2021: The following materials
and workmanship in your new NAPOLEON Ductless System are warranted against
defects. NAPOLEON will provide the required replacement compressor, or any
other parts should they fail within 10 years from the original date of
purchase with the exception of the remote transmitter which will be covered
for the first year only. Should a part fail due to defect within the first 10
years, NAPOLEON reserves the right to replace the defective part or the entire
evaporator or condenser assembly at NAPOLEON’s discretion. Diagnostics,
transportation or labour charges related to warranty repair is not covered.
Product must be registered to receive full 10-year warranty, otherwise base
warranty will be provided which consists of parts, compressor and system
coverage for the first 5 years. * Construction of models vary. Warranty
applies only to components included with your specific appliance.
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing defects to the original
purchaser only. Registering your warranty is not necessary to receive the base
warranty. Simply provide your proof of purchase along with the model and
serial number to make a warranty claim. NAPOLEON reserves the right to have
its representative inspect any product or part thereof prior to honouring any
warranty claim. Provided that the purchase was made through an authorized
NAPOLEON dealer your ductless system is subject to the following conditions
and limitations: This factory warranty is non-transferable and may not be
extended whatsoever by any of our representatives. The appliance must be
installed by a licensed, authorized service technician or contractor.
Installation must be done in accordance with the installation instructions
included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of
maintenance, loss of refrigerant, accident, alterations, abuse or neglect and
parts installed from other manufacturers will nullify this warranty. This
limited warranty further does not cover any scratches, dents, corrosion or
discoloring caused by excessive heat, abrasive and chemical cleaners. In the
first year only, this warranty extends to the repair or replacement of
warranted parts which are defective in material or workmanship provided that
the product has been operated in accordance with the operation instructions
and under normal conditions. After the first year, with respect to this
Limited Warranty, NAPOLEON may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original
warranted purchaser the wholesale price of any warranted but defective
part(s). NAPOLEON will not be responsible for installation, labour or any
other expenses related to the reinstallation of a warranted part and such
expenses are not covered by this warranty. Notwithstanding any provisions
contained in the Limited Warranty, NAPOLEON’s responsibility under this
warranty is defined as above and it shall not in any event extend to any
incidental, consequential or indirect damages. This warranty defines the
obligations and liability of NAPOLEON with respect to the NAPOLEON appliance
and any other warranties expressed or implied with respect to this product,
its components or accessories are excluded. NAPOLEON neither assumes, nor
authorizes any third party to assume, on its behalf, any other liabilities
with respect to the sale of this product. Any damages to the appliance due to
water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON. All parts
replaced under the Limited Warranty Policy are subject to a single claim. All
parts replaced under the warranty will be covered for a period of 90 days from
the date of their installation. The manufacturer may require that defective
parts or products be returned or that digital pictures be provided to support
the claim. Returned products are to be shipped prepaid to the manufacturer for
investigation. If a product is found to be defective, the manufacturer will
repair or replace such defect. Before shipping your appliance or defective
components, your dealer must obtain an authorization number. Any merchandise
shipped without authorization will be refused and returned to sender. Shipping
costs are not covered under this warranty. Additional service fees may apply
if you are seeking warranty service from a dealer.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUT
TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON IS A REGISTERED TRADEMARK OF WOLF
STEEL LTD. PATENTS U.S. 5.303.693.801 – CAN.
2.073.411, 2.082.915 © WOLF STEEL LTD.
W415-0904 / E / 06.11.21
The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website, please check for the latest version.
24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8 103 Miller Drive,
Crittenden, Kentucky, USA 41030 7200 Trans Canada Highway, Montreal, Quebec,
Canada H4T 1A3
Tel: 1-866-820-8686 napoleon.com
CS014UI-EP(B)
References
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