WISeNeT XNF-9013RV Outdoor Fisheye Camera User Manual
- June 9, 2024
- WISeNeT
Table of Contents
XNF-9013RV Outdoor Fisheye Camera
User Manual
XNF-9013RV Outdoor Fisheye Camera
Copyright
©2022 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other
trademarks mentioned in this manual are the registered trademark of their
respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document
shall be reproduced, distributed or changed, partially or wholly, without
formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the
contents in this document, but no formal guarantee shall be provided. Use of
this document and the subsequent results shall be entirely on the user’s own
responsibility. Hanwha Techwin reserves the right to change the contents of
this document without prior notice.
- Design and specifications are subject to change without prior notice.
- The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)
- Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/ accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lighting storms or when unused for long periods of time.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
- This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated from 12 Vdc, 1.83 A / PoE (53 Vdc), 0.43 A.
- This product is intended to be supplied by isolation power.
- If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.
- Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.
- When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.
- If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.
- Installing or using the product in water can cause serious damage to the product.
- Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the video.
- This device has been verified using STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunder stroke, communication interruption.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the
Wall/ceiling in accordance with the installation instructions.
CAUTION
| CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN|
---|---|---
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk
of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket
outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like.
The battery cannot be replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of an
approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIES EST REPLACEMENT PAR UNE BATTERIES DE
TYPE INCORRECT.
METRE AU REBUT LES BATTERIES USAGES CONFORMÉMENT AUX INSTRUCTIONS.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do
so.
The Test Monitor Out port of the product is provided for easier installation,
and is not recommended for monitoring purposes.
The Micro USB port of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not be
connected.
Before connecting the Power Terminal Block, you need to unplug the power plug
from the outlet first.
The ITE is to be connected only to PoE networks without routing to the
outside plant.
The wired LAN hub providing power over the Ethernet (PoE) in accordance
with IEEE 802.3.at shall be a UL Listed device with the output evaluated as a
Limited Power Source as defined in UL60950-1 or PS2 as defined in UL62368-1.
Unit is intended for installation in a Network Environment 0 as defined in
IEC TR 62102.
As such, associated Ethernet wiring shall be limited to inside the
building.
Please read the following recommended safety precautions carefully.
- Do not place this apparatus on an uneven surface.
- Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.
- Do not place this apparatus near conductive material.
- Do not attempt to service this apparatus yourself.
- Do not place a glass of water on the product.
- Do not install near any magnetic sources.
- Do not block any ventilation openings.
- Do not place heavy items on the product.
- Please wear protective gloves when installing/removing the camera.
The high temperature of the product surface may cause a burn.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
- Reference : In case of providing information for helping of product’s usages
- Notice : If there’s any possibility to occur any damages for the goods and human caused by not following the instruction
※ Please read this manual for the safety before using of goods and keep it in
the safe place.
We do not guarantee the quality of third-party products (e.g. lenses,
accessories) that you separately purchase.
In particular installation environments, there might be interference in radio
communications. When interference of electromagnetic waves occurs between the
product and radio communication device, it is recommended to keep a certain
distance between the two or change the direction of the receiving antenna.
WARNING
To Prevent damage which may caused by IR LED, don’t stare at operating lamp.
For below models only.
XNF-9013RV
Risk Group 1
WARNING IR emitted from this product.
Do not stare at operating lamp.
Product tested against IEC 62471
RECOMMENDED PC SPECIFICATIONS
- CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
- RAM : 8G or higher
- Recommended browser: Chrome
- Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
- Supported OS : Windows, Mac, Linux, Android, iOS, Chrome
- Verification environment
– Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later
– Mac 10.13/14: Safari version 11.0.1 or later
※ The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS
- Recommended capacity : 16 GB to 512 GB (MLC or 3D TLC type required)
- Recommended Manufacturers : San Disk, Transcend, Samsung
- Product Type : High endurance, Pro endurance
- The compatibility varies depending on the card manufacturers and types.
Micro SD card can support up to 1 TB if two slots are used. Each slot supports up to 512 GB, and one slot cannot support 1 TB by itself.
NAS RECOMMENDED SPECS
- Recommended capacity : 200 GB or higher is recommended.
- For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS
VIDEO OUTPUT
- The CVBS type of video output is initially set to NTSC. This may vary for different regions, so refer to the following directory to change the settings if necessary.
Camera web viewer’s < Setup ( )> < Video & Audio> < Video setup> < Video output> < CVBS type> On the menu, select NTSC or PAL.
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product
package.
(As for each sales country, accessories are not the same.)
Appearance | Item Name | Quantity | Description |
---|---|---|---|
Camera | 1 | ||
Quick Guide (Optional) | 1 | ||
Cable for the testing monitor | 1 | Used to test the camera connection to a |
portable display device
| Template| 1| Product installation guide
| Torx L wrench| 1| To remove/fix the top cover
| Audio/Alarm/Power cable| 1| Used for audio, alarm, DC 12V power supply
| Cap Installer| 1| Used to connect the RJ45 network cable
| Cable bushing| 1| Extra cable bushing for network cable installation.
OPTIONAL ACCESSORIES FOR INSTALLATION
You can purchase appropriate optional accessories available.
Model name | Skin Cover | Hanging Mount | All |
---|---|---|---|
XNF-9013 RV | SBC-160 BF | SBP-167 HMW | SBP-300LMW (Parapet Mount) |
SBP-156LMW (Parapet Mount)
SBP-300CMW (Ceiling Mount)
SBP-156CMW (Ceiling Mount)
SBP-300WMW (Wall Mount)
SBP-300WMW1 (Wall Mount)
SBP-300NBW (Installation Box)
SBP-300BW (Wall Mount Base)
SBP-300PMW1 (Pole Mount)
SBP-300KMW1 (Corner Mount)
SBV-180WW (Backbox)
SBV-180BW (Backbox)
SBV-160BW (Backbox)
AT A GLANCE
Appearance
Item | Description |
---|---|
1. Mount plate | Plate that fixes the camera when mounting it to the ceiling |
or attaching it to a separately sold mount.
2. Camera body| Body part where the camera lens and connection terminals are
included.
3. Top cover| Case cover used to protect the lens and the main unit.
4. Microphone hole| A microphone hole to use the internal microphone.
Inside
Item | Description |
---|---|
1. Test monitor out port | Output port for test monitoring the video output. |
Use the test monitor cable to connect to a mobile display and check the test
video.
2. Focus Control Button| Press this button for automatic focus control.
3. Reset Button| The button restores all camera settings to the factory
default.
Press and hold for about 5 seconds to reboot the system.
If you reset the camera, the network settings will be adjusted so that DHCP
can be enabled. If there is no DHCP server in the network, you must run the
Device Manager program to change the basic network settings such as IP
address, Subnet mask, Gateway, etc., before you can connect to the network.
4. MICRO USB port| Port to connect the WiFi dongle.
You can check the installation video through the applications installed in the
smartphone. Refer to “Connecting WiFi” on page 16.
• Wifi dongle and OTG adapter are sold separately.
5. Audio cable port| Connects the small port part of the audio/alarm/power
cable for the connection of speaker and microphone.
6. Alarm I/O / Power port
(DC 12V)| Connects the large port part of the audio/alarm/power cable for the
connection of Alarm I/O and power.
7. Network Port| Used to connect the PoE or Ethernet cable for network
connection.
8. IR LED| These infrared LED’s are controlled by the illumination sensor.
9. Fisheye lens| This lens has 360˚ vision and it can record video panoramic
ally.
10. Illumination Sensor| Detects incoming light to control the IR LED.
11. Micro SD card slot| Compartment for the Micro SD card.
12. Microphone hole| The MIC is built into the camera.
INSTALLATION & CONNECTION
INSTALLATION
This camera is waterproof and in compliance with the IP66 spec, but the
jack connected to the external cable is not. You are recommended to install
this product below the edge of eaves to prevent the cable from being
externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera:
- Select an installation site that can hold at least 5 times the camera’s weight.
- Stuck-in or peeled-off cables can cause damage to the product or a fire.
- For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.
- If the product is installed with excessive force, it may cause damage to the camera due to malfunction. Forcing assembly using non-compliant tools may damage the product.
Disassembling
-
Using the provided Torx L wrench, turn the 4 screws counterclockwise to release the top cover.
• Note that it is not necessary to loosen the screws completely. -
Using the provided Torx L wrench, turn the 2 screws that secure the camera body counterclockwise to release the mount plate.
• You don’t have to completely remove the screws.
Inserting a Micro SD card
Slide the Micro SD card into the Micro SD card slot on the camera module in
the direction of the arrow.
- Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated.
- Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.
- When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.
- Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.
Removing a Micro SD card
Gently press down on the exposed end of the Micro SD card as shown in the
diagram to eject the Micro SD card from the slot.
- Before removing the Micro SD card, in < Setup ( ) >-
- set the device to < Off> and press the [Apply] button and turn the camera off., - If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or damaged.
Installing the camera on the ceiling or a wall
- Attach the installation template on the desired surface and drill holes for screws and cables.
- Fix the mount plate using appropriate screws.
- Pass the audio/alarm/power cable and the network cable through the holes of the Mount Plate. [Installing the network cable]
- Pull off the extruded parts of the cable bushing to be used.
- Use the cap installer to route the network cable through the cable bushing.
- Mount the cable bushing to the camera body. [Installing the Audio/Alarm/Power cables]
- Mount the cable bushing of the provided audio/alarm/power cables to the camera body.
- Join the mount plate with the camera body.
- Connect the network cable and alarm/power, audio jack to the camera module port.
- Adjust the lens to the desired direction with reference to “Adjusting the monitoring direction for the camera” section. (page 14)
- Assemble the top cover. If the cover is not fixed tightly, you may encounter a problem with waterproofing. (IP66)
Outdoor installation
When you install the camera outdoors, it should be waterproofed with
waterproof butyl rubber tape (which can be purchased in stores) so that water
does not leak from the gap of the cable connected in the outdoor area.
- Connect the power, audio I/O and LAN cables.
- Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.
- If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.
- Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.
Adjusting the monitoring direction for the camera
-
Adjusting the monitoring direction
You can adjust the camera direction only when the camera is fixed on the ceiling. Where, Turning the lens on its axis is called Rotation.
– The effective range of rotation is a total of ±180 degrees. -
Methods of adjustment
To adjust the camera direction, grab the lens holder and turn it while looking at the direction display.
• To adjust the camera monitoring direction, grab the lens holder and turn it.
If you grab the lens to adjust the direction, the focus could be out or fingerprints could remain on the surface.
• When using the IR Manual mode of the camera, install it with the following installation precautions in mind.
Installation precautions when using the IR Manual mode
- This mode is recommended when the luminescence from each direction is different when monitoring under low luminance.
- Since the position of the IR LED is fixed, if you rotate the camera lens, only the monitoring video of the camera will rotate but not the irradiation direction of the IR LED.
- Referring to the image below, you must check the direction of the factory shipment status and then install it.
- Even after the complete installation of the camera, you can customize it using the video rotation if necessary.
[Example of installing the ceiling mount]
CONNECTING WITH OTHER DEVICE
- The Test Monitor Out port of the product is provided for easier installation, and is not recommended for monitoring purposes.
- The Micro USB port of the product is provided for easier installation, and is not recommended for monitoring purposes.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
PoE / PoE+ mode
This product supports two modes: PoE and PoE+. The default mode is PoE+.
Based on the individual power consumption, the maximum IR support range may
vary. Please use it by selecting the mode after checking the specifications.
(Consider the installation environment of the camera and be sure to install it
after checking whether the switches support the mode you are going to use.)
Set the mode you want in
- PoE : In PoE mode, the maximum IR visibility range of the camera is 8 meters.
- PoE+ : In PoE+ mode, the maximum IR visibility range of the camera is 13 meters.
• If you switch from the PoE mode to the PoE+ mode and then switch back to the PoE mode within a few seconds, the message “PoE+ mode is currently in operation” may be displayed.
• If you select [PoE+], but the camera is not receiving enough power for the PoE+ mode (e.g. when using a PoE switch), the camera will reboot and operate in the PoE mode. In this case, a notification message is displayed on the top of the live video screen and the message is recorded in the system log.
Power Supply
Use the screwdriver to connect each line (+, –) of the power cable to the
corresponding power port of the camera.
-
When both PoE and DC 12V power sources are used, the device is powered by external power source (DC12V).
– You can also use a router featuring PoE to supply power to the camera.
– Use PoE that is compliant with the IEEE802.3at protocols.
– It is advisable to use only one power source from PoE and DC 12V. -
Be careful not to reverse the polarity when you connect the power cable.
-
If you want to connect an external device, you must turn off the external device before proceeding.
Power Cable Specification
In case of DC 12V Input:
Wire Type (AWG) | #18 | #16 | #14 |
---|---|---|---|
Cable Length (Max.) | 11m | 18m | 29m |
Network Cable Specification
Item | Contents | Remark |
---|---|---|
Connector | RJ45 (10/100/1000BASE-T) | |
Ethernet | 10/100/1000Base-T | |
Cable | Category 6 | |
Max Distance | 100 m | DC Resistance ≤ 0.125 Ω/m |
PoE Support | IEEE 802.3 at |
Connecting WiFi
Camera Setup
- Connect OTG adapter (5-pin) and WiFi dongle to the micro USB port.
Smartphone Setup
-
Install the Wise net Installation application.
-
Select the camera SSID after turning on the WiFi.
-
Run the Wise net Installation application.
-
When you log in to the camera, the video will be connected.
` The video will be played without being logged in during the initial connection. -
You can adjust angle of view while watching the video through smartphone.
Recommended dongle manufacturer
Manufacturer | Model |
---|---|
NETIS | WF2123 n300 |
EDIMAX | EW-7811Un V2 (New ver.) |
IP Time | N100mini |
IP Time | N105L |
TP-LINK | TL-WN823N V1 |
TP-LINK | TL-WN725N |
TP-LINK | T2U Nano |
ASUS | USB-N13 |
ASUS | USB-N10 NANO |
NETGEAR | WNA3100M |
IODATA | WN-G150UMW |
IODATA | WN-S150UM |
TOTOLINK | N300UM |
Connecting to Audio Input/Output
-
Connect the MIC port of the camera with the microphone or LINE OUT port of the amplifier that the microphone is connected to.
` You can use the built-in microphone in the camera without connecting an external microphone. -
Connect the SPEAKER port of the camera with the speaker or LINE IN port of the amplifier that the speaker is connected to.
-
Check the specifications for audio input.
-
Audio Codec
– Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps/Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz) -
Full duplex Audio
-
Audio in : Selectable (microphone/Line-in/Built-in microphone), Supported voltage: 2.5VDC (4mA), Input impedance: 2K Ohm
-
Audio out : Line-out (3.5mm mono jack), Maximum output: 1Vms, Line out impedance : 600 Ohm
In the case you access the web viewer and select an external microphone as the audio input sources in <Video & Audio> –
- Frequency range: 40-16,000 Hz
- Impedance: 1,500 Ω
- Sensitivity: -40±3 dB (7.1-14.1 mV)
In any of the following cases, sound classification performance may be degraded or malfunction:
- If gunshot sounds are heard continuously in a short interval (e.g. machine gun sound) rather than a one-time gunshot sound
- If the noise is too loud for the noise and the target sound to be distinguished
- If two or more of different sounds are registered simultaneously
- If the sound classification is applied while using the noise removal function in a quiet place
- If the source of clapping sounds or screams is close to the camera (within 1 meter)
- If a sound that does not belong to any of the sound classification categories (air planes sound, siren sound, etc.) is loudly heard all of sudden
- If external microphone does not meet the recommended specifications
Connecting to the I/O port box
Connect the Alarm I/O cable to the corresponding port of the port box.
Alarm-related Connector
- Make sure to connect the provided audio/alarm cable before use.
Color | Function | Description |
---|
BLUE : ALARM #1
BROWN : ALARM #2| ALARM I/O 1,ALARM I/O 2| These two ports are configurable
from the web viewer, as they can be
used as Alarm in or Alarm out
※ Alarm I/O changes can be made through the Web viewer setup.
BLACK| GND| It is a ground terminal.
To connect to an external sensor
To use as an Alarm IN: Connect one of the [ALARM I/O] port and the other
terminal to the [GND] port.
Alarm In Wiring Diagram(example)
To connect to an alarm output
If devices (e.g., flashing light and siren) that exceed the voltage and
current specifications are connected by using the open collector method, it
may cause damage.
Refer to the alarm out connection diagram below case.
Alarm Out Wiring Diagram(example)
NETWORK CONNECTION AND SETUP
You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN
- Launch an Internet browser on the local PC.
- Enter the IP address of the camera in the address bar of the browser.
-
A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
In this case, to resolve the problem, contact your network administrator. -
By factory default, the IP address will be assigned from the DHCP server automatically.
If there is no DHCP server available, the IP address will be set to 192.168.1.100.
To change the IP address, use the Device Manager.
For further details on Device Manager use, refer to “Using Device Manager”. (Page 20)
CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM
- Connect the user PC directly with the network camera.
- Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera.
- Use the Internet browser to connect to the web viewer.
- Move to [Setup] page.
- Move to [Network] – [DDNS] and configure the DDNS settings.
- Move to [Basic] – [IP & Port], and set the IP type to [DHCP].
- Connect the camera, which was removed from your PC, directly to the modem.
- Restart the camera.
- For information on how to set DDNS, refer to the online help of Web Viewer.
- For information on how to set the IP format, refer to the online help of Web Viewer.
USING DEVICE MANAGER
- Device manager program can be downloaded from
- menu at Hanwha Techwin website (http://www.hanwha-security.com). - More instructions of Device Manager can be found at
menu of the main page.
AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is
installed, you can find network camera by using search function.
- Click
at the main page of device manager. - Check the camera from the list.
• Check MAC address at the sticker attached to the camera.
CONFIGURING IP ADDRESS
If you want to change camera network setting,
Configuring Static IP
Manually insert and configure IP address & port information.
-
Click the camera from the list that you want the change the IP setting.
-
Click
at the main page of device manager. -
Select
.
• IP information of the camera will be displayed as previously set. -
Fill in IP & Port related categories. If not using a Broadband Router
For setting, , and , contact your network administrator
• HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.
• RTSP Port: A port that controls real-time streaming. The initial value is -
If using a Broadband Router
• IP Address : Enter an address falling in the IP range provided by the Broadband Router.
ex) 192.168.1.2~254, 192.168.0.2~254,
192.168.XXX.2~254
• Subnet Mask : Theof the Broadband Router will be the <Subnet Mask> of the camera.
• Gateway : Theof the Broadband Router will be the of the camera.![WISeNeT XNF 9013RV Outdoor Fisheye Camera - Figure 37](https://manuals.plus/wp-content/uploads/2023/02/WISeNeT-XNF-9013RV- Outdoor-Fisheye-Camera-Figure-37.png) • The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router. • For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 22) **If the Broadband Router has more than one camera connected ** Configure the IP related settings and the Port related settings distinctly with each other. ex) **Category**| **Camera #1**| **Camera #2** ---|---|--- IP related settings| IP Address| 192.168.1.100| 192.168.1.101 Subnet Mask| 255.255.255.0| 255.255.255.0 Gateway| 192.168.1.1| 192.168.1.1 Port related settings| HTTP Port| 8080| 8081 RTSP Port| 554| 555
• If the
ex) http://IP address : HTTPPort
http://192.168.1.100:8080
- Click [Apply] Button.
- If the success message is displayed, click [OK].
Configuring Dynamic IP
Receive IP address from DHCP
- Example of the Dynamic IP environment
– If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server
– If connecting the camera directly to modem using the DHCP protocols
– If IPs are assigned by the internal DHCP server via the LAN
- Click the camera from the list that you want to change the IP setting.
- Click
at the main page of device manager. - Select <Obtain an IP address automatically (DHCP)>.
- Click [Apply] button.
- If the success message is displayed, click [OK].
MANUALLY REGISTERING CAMERA
If the camera cannot be found using search function, the camera can be
registered remotely by manually inserting IP information, if the camera is
connected to external network.
- Click
– at the main page of device manager. - Insert the range of IP address that you search.
- Select the
of the camera that you register, and insert HTTP port, ID, and password. - Click [Register] button.
- Check if camera is registered.
• Check MAC address at the sticker attached to the camera.
AUTOMATICALLY CONFIGURING IP
-
Click the camera from the list that you want to automatically configure the IP.
-
Click < + > at the main page of device manager.
• Equipment Setting menu appears. -
At the menu, click
. -
Click [Close] button.
PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set
the port range forwarding on the Broadband Router so that a remote PC can
access the camera in it.
Manual Port Range Forwarding
-
From the Setup menu of the Broadband Router, select <Applications & Gaming> –
.
For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router. -
Select
and for each connected camera to the Broadband Router.
The number of each port to be configured to the IP router should be set according to the port number designated in– – <IP & Port> on the camera web viewer. -
When done, click [Save Settings].
Your settings will be saved. • Port forwarding setting is an example of setting CISCO IP router.
• The settings may differ depending on the connected Broadband Router model.For more information, refer to the user manual of the applicable router.
Setting up Port Range Forward for several network cameras
- You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.
- A user can change each port using the camera setting screen.
When Camera 1 and Camera 2 are connected to a router :
- Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. After connecting the network camera, select the checkbox from the menu
in in “Settings -> Network -> DDNS”.
CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC
-
Run device manager.
It will scan for connected cameras and display them as a list. -
Double-click a camera to access.
The Internet browser starts and connects to the camera.
• Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET
On a remote computer that is not in the Broadband Router’s network cluster is
not allowed, users can access cameras within a Broadband Router’s network by
using the camera’s DDNS URL.
- Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.
- From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar.
ex) http://ddns.hanwha-security.com/ID
• To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns .hanwha-security.com) and register the product at [My DDNS]>[Register Product].
WEB VIEWER
CONNECTING TO THE CAMERA
Normally, you would
- Launch the Internet browser.
- Type the IP address of the camera in the address bar.
ex) • IP address (IPv4) : 192.168.1.100 http://192.168.1.100
– the Login dialog should appear.
• IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111 http://[2001:230:abcd:ffff:0000:0000:ffff:1111] – the Login dialog should appear.
If the HTTP port is other than 80
- Launch the Internet browser.
- Type the IP address and HTTP port number of the camera in the address bar.ex) IP address : 192.168.1.100:HTTP Port number(8080)
http://192.168.1.100:8080 – the Login dialog should appear.
Using URL
- Launch the Internet browser.
- Type the DDNS URL of the camera in the address bar.
ex) URL address : http://ddns.hanwha-security.com/ID
– the Login dialog should appear.
• Network connection is disabled in the LAN only environment.
Connecting via UPnP
- Run the client or operating system in support of the UPnP protocol.
- Click the camera name for search.
In the Windows operating system, click the camera name searched from the network menu.
– The login window is displayed.
Connecting via Bonjour
- Run the client or operating system in support of the Bonjour protocol.
- Click the camera name for search.
In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.
– The login window is displayed.
To check the DDNS address
If the camera is connected directly to the DHCP cable modem, DSL modem, the IP
address of your network will be changed each time you try to connect to the
ISP (Internet Service Provider) server.
If this is the case, you will not be informed of the IP address changed by
DDNS.
Once you register a dynamic IP-based device with the DDNS server, you can
easily check the changed IP when you try to access the device.
To register your device to the
PASSWORD SETTING
When you access the product for the first time, you must register the login password.
-
For a new password with 8 to 9 digits, you must use at least 3 of the following: uppercase/lowercase letters, numbers and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned.
– Special characters that are allowed. : ~`!@#$%^&*( )_-+={ }[ ]|\;:‘“<.,?/
-
Space is not allowed for password.
-
For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords.
-
If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a memo pad or memorizing it.
LOGIN
Whenever you access the camera, the login window appears.
Enter the User ID and password to access the camera.
-
Enter “admin” in the
input box.
The administrator’s ID, “admin ,” can be changed in the Web Viewer. -
Enter the password in the
input field. -
Click [Sign in].
If you have logged in successfully, you will the Live Viewer screen.https://192.168.1.100
• When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted.
CAMERA WEB VIEWER SETUP
- Click the [Setup ( )] icon.
- The Settings window appears.
- You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and system over the network.
- Click <Help ( )> to view detailed descriptions of each function.
APPENDIX
TROUBLESHOOTING
PROBLEM | SOLUTION |
---|
When an Windows 10 user accesses the web viewer through Chrome or Firefox, the
sound volume of microphone changes periodically.| • This is what happens when
microphone driver has been set to Realtor driver. Install the High Definition
Audio device (Windows Default Driver) or the third party driver as the
microphone driver.
What are the specifications for WAVE files necessary to play audio at the time
of an event?| • Sampling rate of 48,000 KHz or less is recommended.
• For bits per sample (bps), up to 8/16 bit is recommended.
• Only PCM encoding format is supported.
No video is displayed when accessing the plug-in free web viewer on Safari via
HTTPS.| • On the authentication popup window prompted when initially accessing
https, click “View Authentication Certificate” and select the “Always trust
when connecting to the designated web viewer IP” check box.
• If the web viewer continues failing to display a video after you select
“Next” on the message window below, press the command key + Q to exit the
Safari browser, access again and follow the procedures stated above.
I can’t access the camera from a web browser.| • Check to make sure that the
camera’s Network settings are appropriate.
• Check to make sure that all network cables have been connected properly.
• If connected using DHCP, verify that the camera is able to acquire dynamic
IP addresses without any problem.
• If the camera is connected to a Broadband Router, verify that port
forwarding is properly configured.
Viewer got disconnected during monitoring.| • Connected Viewers become
disconnected upon any change to camera or network configurations.
• Check all network connections.
The camera connected to the network is not detected in the Device Manager
program.| • Turn off the firewall settings on your PC and then search the
camera again.
Images overlap.| • Check whether two or more cameras are set to a single
multicast address instead of different addresses. If a single address is used
for multiple cameras, the images may overlap.
PROBLEM| SOLUTION
---|---
No image appears.| • If the transmission method is set to multicast, check
whether there is a router that supports multicast in the LAN the camera is
connected to.
Voice is not recorded even though audio input settings are configured.| • You
must enable the
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Hanwha Techwin cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products.
The Eco mark represents Hanwha Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS
Directive.
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate
battery return systems.)
**** This marking on the battery, manual or packaging indicates that the
batteries in this product should not be disposed of with other household waste
at the end of their working life. Where marked, the chemical symbols Hg, Cd or
Pb indicate that the battery contains mercury, cadmium or lead above the
reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material reuse, please separate
batteries from other types of waste and recycle them through your local, free
battery return system.
References
- .at-Domain Parked
- Wisenet DDNS - New name of SamsungiPOLiS!
- ddns.hanwha-security.com/ID
- Hanwha Vision - Global Vision Solution Provider
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