Joyoung L12-Y521-DE01 Hands-Free Washing Blender Instruction Manual

June 9, 2024
JOYOUNG

Joyoung L12-Y521-DE01 Hands-Free Washing Blender

Joyoung L12-Y521-DE01 Hands-Free Washing Blender

PREFACE

Thank you for choosing our Hands-free Washing Blender. We have written this manual to aid you in using and maintaining this product safely and properly. Please read this manual carefully before using, and keep it for your reference.

Prohibition

  • The product is designed for domestic used only.
  • Do not put the appliance base and cable into dishwasher machine.
  • Never immerse or swash the base into water or other liquid to prevent any damages to the product.
  • Do not place this product near high temperature, strong magnetic material, or in flammable or explosive gas such as natural gas, methane, etc.

Warning

  • Read all instructions.
  • Do not touch hot surfaces. Use handles or knobs.
  • To protect against electrical shock do not immerse cord, plugs, or appliance in water or other liquid.
  • Close supervision is necessary when any appliance is used by or near children.
  • Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
  • Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
  • The use of attachments, including canning jars, not recommended by the the manufacturer may cause a risk of injury to persons.
  • Do not use outdoors.
  • Do not let cord hang over edge of table or counter, or touch hot surfaces.
  • Do not place on or near a hot gas or electric burner, or in a heated oven.
  • Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
  • Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall outlet.
  • Do not use appliance for other than intended use.
  • Do not attempt to defeat any safety interlock mechanisms.
  • This product is not intended to be used by persons (including children) with physical, sensory, mental disability, or lack of experience and knowledge of use, unless they are supervised or directed by a person responsible for their safety about the use of the appliance. Take care that children are prevented from playing with this product.
  • Please use a three-plug socket and ensure reliable grounding. Be sure to choose the power socket with the rated current not less than 1 0A and AC voltage of 220V-240V.
  • Be sure to plug the power into the socket. If not fully inserted, it may cause a fire accident due to electric shock or overheating.
  • Do not use for purposes other than those specified in the manual.
  • Never try to automatically modify, disassemble or repair the product.
  • Do not flood the product in water or spray with water.
  • Do not apply external force on the pulp spout to avoid damage to the machine.
  • It is prohibited to process mango, licorice or other ingredients with too much fiber, so as not to block the pulp spout and damage the machine.
  • It is forbidden to use the pulp cup that does not come with the machine

Notes

  • Do not open the mixing cup assembly during working or when the pulp is not completely discharged, so as to avoid burns due to overflow!
  • When the room temperature is higher than 30°C, the preset time should not exceed 12 hours.
  • Do not put the pulp cup on an open flame or heat on the induction cooker.
  • When the making is finished, the temperature of pulp cup, pulp outlet, stirring cavity and mixing cup assembly is high.
  • Do not touch them directly with your hands.
  • If there are uncrushed ingredients in the stirring cavity that need to be discharged, please select the “Speed” function on the main interface to directly discharge the crushed ingredients.
  • Please add materials strictly according to the recipe when making drinks.
  • Do not power off when cleaning automatically.
  • For preset, there’s a slight error for the alarm time after pulping as compared with the standard preset time, which is normal and does not affect the quality of the drinks.
  • There may be a deviation between the actual making time and the on-screen making time, which is normal.
  • During make, do not remove the pulp cup by force. Do not have the drink in case of abnormal power failure.
  • For the first operation, it is recommended to use the automatic cleaning, mode for deep cleaning.
  • In addition, be sure to place the water tank in place before choosing automatic cleaning.
  • After adding ingredients to the stirring cavity, please clean the ingredients around the cavity to avoid failure to seal the lid.
  • Making with colored ingredients might cause a stain.
  • This product is only used in the environment with the temperature of 4°C-40°C.
  • For food ingredients with the core, please remove the core before making.
  • Working time will be automatically adjusted according to altitude and voltage. When the cleaning is done, open the mixing cup assembly to dry up.
  • When making rice drinks, rice will slightly stick to the stirring cavity, which is normal.
  • When the machine is powered on and working, it is strictly prohibited to contact the blade, motor and other movable parts to avoid injury or damage to the machine.
  • It is prohibited to use this product empty (no food in the cup) or overloaded (the amount of food exceeds the rated value).
  • This product is for home use only. Do not use it for other purposes.
  • Please don’t plug or unplug the power plug with wet hands to avoid electric shock. Please hold the plug with your hand and pull it out when disconnecting the power supply.
  • Do not pull the power cord. Do not touch the power cord with sharp edges, sharp corners, etc. to avoid damage and leakage.
  • Please place it on a stable table when using this product.
  • Please do not operate the product on an inclined and unstable table or near flammable items such as carpets, towels, plastics, paper, etc. and keep away from the edge of tables to avoid product from falling or accidents.
  • It is strictly prohibited to move the machine in the process of working, to avoid the overflow of ingredients, causing burns and electric shock.

COMPONENTS AND FUNCTIONS

Joyoung L12-Y521-DE01 Hands-Free Washing Blender 1

Installation instructions

  • Add water in the water tank to the water mark of the required pulping amount, put on the water tank cover, and install in place as instructed;
  • Install the residual water box to the appropriate position;
  • After that, install the pulp cup and cup lid in place;
  • After the ingredients are put, place the mixing cup assembly in the corresponding position (turn clockwise until the position mark is aligned);Joyoung L12-Y521-DE01 Hands-Free Washing Blender 2

PRODUCT SAFETY INDICATORS

Rated Voltage 220-240V ~
Rated Frequency 50-60Hz
Heating Power 1200W
Motor Power 450W
Rated Capacity 300mL-1200mL

HOW TO USE

  1. LED time/capacity display
  2. Status display loz Time Clean)
  3. Prompt of abnormalities
  4. Function selection button
  5. Capacity selection button
  6. Start/cancel button
  7. Preset button
  8. Speed button

INSTRUCTION OF USE

  • Install the whole machine
    • Assemble the whole machine as stated in the installation instructions;
  • Add ingredients and water
    • Open the mixing cup assembly, add ingredients, close the mixing cup assembly and turn clockwise until the position mark is aligned.
  • Select function
    • Press the “Menu” button to select the required function.
  • Capacity selection
    • Press the “Capacity” button to select the required capacity.
  • Start function
    • After pressing the “Start/Cancel” button, the machine will start working; To cancel the making, press the “Start/Cancel” button within 15 seconds after the function started. The function can be re-selected for making;

Use tips of product functions:

  • For the “Soy Milk’; “Almond Milk”, “Oat Milk, “Sterilize” functions, the machine automatically adds water. Do not add water to the stirring cavity by hand, otherwise it will easily lead to overflow;
  • For the “Juice/Smoothie”, “Soup” function, the machine will not automatically add water. Be sure to add the ingredients as instructed in the recipe;
  • For the “Speed” function, the machine will not automatically add water;
  • Long press the “Start/Cancel” button for 2 seconds while the machine is working to cancel the making.

Juice/Smoothie function

  • Add ingredients and purified water
    • For the “Juice/Smoothie” function, add ingredients and purified water or milk to the stirring cavity as needed.
  • Select function
    • Press the “Menu” button to select the “Juice /Smoothie” function.
  • Start function
    • After pressing the “Start/Cancel” button, the machine will start working. Long press the “Start/Cancel” button for 2 seconds to cancel the making.

Sterilize

  • After cleaning the stirring cavity, remove the vent valve on the mixing cup assembly: press the “Menu” button to select the “Sterilize” function
  • Press the “Start/Cancel” button to start the function for quick drying and sterilization.

Speed function

  • Add ingredients and water or milk to the stirring cavity as needed;
  • Press “Speed” to select gear, and press “Start/Cancel” to start working:
  • Speed gears are divided into L, 1-9, H and A. The speed increases with the gradual increase of the gear.

PRESET

  • Add ingredients
    • Open the mixing cup assembly, add ingredients, close the mixing cup assembly and turn clockwise until the position mark is aligned. For preset, please ensure that the stirring cavity is dry before adding the ingredients, and add water above the water level mark in the water tank.
  • Select function
    • Press the”Menu” button to select the function you want to preset. Preset only applies to the heating function. “Juice/Smoothie” and other non-heating functions cannot be preset.
  • Time selection
    • Press the”Preset” button to select the desired time. For each press, the time will increase by 15 minutes, such as 6 hours and 15 minutes, 6 hours and 30 minutes. Long press can quickly increase the time. The preset time is the time spent in making. Deviation of ingredients and water temperature will lead to a slight deviation in the completion time, which is a normal phenomenon. If the preset time is shorter than the pulping time, the machine will start working directly without preset.
  • Start function
    • After pressing the “Start/Cancel” button, the machine starts the countdown; Long press the “Start/Cancel” button to cancel the current making function and re-select the function.

CLEANING AND MAINTENANCE

  • Select function
    • Press the”Menu” button and select the “Clean function. When the “Menu” button is pressed for the first time, the screen will display 20 minutes for deep cleaning: Cleaning detergent can be added to the cup for deep cleaning. The second time you touch “Menu”. the screen will display 5 minutes for quick washing.
  • Start cleaning
    •   * After pressing the “Start/Cancel” button, the machine starts the countdown.

Maintenance

  • After about 30 times of use, the “Clean” function will flash after the machine Is powered on, indicating the need to use the Clean function for maintenance.
  • Please clean the mixing cup assembly regularly, take out and clean the vent
  • Please clean and wipe the pulp outlet at regular intervals.

CLEAN PART

Joyoung L12-Y521-DE01 Hands-Free Washing Blender 21

  • The above four parts can be taken down and rinsed under the faucet!
  • If the making function is interrupted due to excessive ingredients or abnor- mal power failure, the machine will start the automatic water inflow and do not choose the corresponding function for the second making! Select the “Speed” function to crush and drain the ingredients in the stirring cavity, and then press the “Menu” to select the “Clean” function for automatic cleaning.
  • After making the drink, the steam outlet of the mixing cup assembly should be cleaned from time to time to avoid odor and bacteria. After cleaning, dry the mixing cup assembly to avoid water inflow.
  • After the machine parts are cleaned, it is recommended to be dried or air-dried and assembled into the whole machine and stored in a dry and ventilated place.

TROUBLE REMOVAL

Fault phenomenon Analysis Solution

Display screen doesn”t light up

| The power cord is not plugged in properly|

Plug the power cord properly

Machine display board out of order|

Please contact customer service

The machine has entered the sleep mode because it had not been operated for a long time|

Touch the button with your finger to wake up the machine

The display screen doesn”t light up and the machine is not working

| Function program is not selected| Select the appropriate functional program
The water tank is not filled with water or set in place| Fill water to the water tank to the water level scale and put it in place

Water cannot enter into the stirring cavity

| Water pump is abnormal| Please contact customer service
The filter screen at the base of the water tank is blocked|

Please contact customer service

The motor  keeps running without stopping|

Water gets into the machine

|

Please contact customer service

The machine keeps heating without stop| The temperature sensor is abnormal|

Please contact customer service

No response to touch

| The power cut interval is short and the system is not re-set|

Power off for 2 minutes before use

Display board key is out of order

|

Please contact customer service

The ingredients cannot be smashed

|

Too many or too few ingredients

| Please add the ingredients according to the recipe amount in the manual

Malfunction of the machine itself

|

Please contact customer service

Selected the wrong function program|

Select function program correctly

Fault phenomenon Analysis Solution

Pulp overflow

| Selected the wrong function program|

Select function program correctly

Too many or too large ingredients

| Please add the ingredients according to the recipe amount in the manual
Malfunction of the machine itself|

Please contact customer service

Vent valve is blocked| Clean the vent valve

Drink processing time is too long, others normal

| The water temperature is too low|

Use normal temperature water

Selected the wrong function program|

Select function program correctly

The pulp is not normally discharged in the pulp cup

| The pulp cup is not in place| Put the pulp cup in place
The pulp discharge valve is abnormal|

Please contact customer service

The waste water is not discharged into the residual water box

| The residual water box is not put in place|

Put the residue water box in place

The pulp discharge valve is abnormal|

Please contact customer service

Abnormal whistle

|

The machine running in

|

Occasional whistling is normal

The ingredients cannot be discharged completely|

Too many ingredients are put into the machine

|

Please put in the ingredients as instructed in the recipe

Abnormal power off

|  | After the power is on, the whole machine is re-set. Use the “”Speed”” function to crush and drain the ingredients from the cavity. After cleaning, the ingredients can be added again for making

FAULT CODE

Abnormal code Cause description Proposed countermeasures

E02 (CUP)

| 1. The mixing cup assembly is not covered;

2. If the pulp cup is not put in place or if the pulp cup is not removed when the residual water is discharged, the fault light will indicate by flashing, and the digital tube will display CUP (when the residual water is discharged and the alarm is raised because the pulp cup is not removed, the heating and stirring process will be carried out in 1 gear for 305 per minute to prevent dryness. This process will continue for 2H, after which no stirring and heating process will be carried out)

|

1. Tighten the mixing cup assembly

2. Correctly put the pulp cup according to the instr uctions.

E03/E04

| The high/low voltage signal is abnormal| The home voltage is abnormal. Please try again later

E051

|

Cup body NTC open circuit

| For product breakdown, please contact customer service

E061

| Cup body NTC short circuit or greater than 150°C| For product breakdown, please contact customer service

E052

| Heating components has NTC open circuit| For product breakdown, please contact customer service

E062

| Heating components has NTC short circuit| For product breakdown, please contact customer service

E07

|

Communication between the control panel and power panel is abnormal

|

For product breakdown, please contact customer service

EOB

|

No motor current, or abnormal Hall signal

| 1. Power on again after turning off for 5 minutes. If the fault still exists, please contact customer service;

2. Too many ingredients cause blocking. Let it stand for 30 minutes and use the speed function to stir and drain the ingredients

E10

|

There is no electric current when heating above gear 8

| Too many ingredients lead to pasting. Power on again after cleaning and turning off for 10 minutes. If the fault still exists, please send it to the local after-sales service for repair
Abnormal code| Cause description| Proposed countermeasures
---|---|---

E12

|

There’s electric current in the standby state

|

For product breakdown, please contact customer service

E13

| Unable to reach the specified temperature when heating.

Fail to reach 85°C after 20 minutes of heating

|

Please make it anew

E25|

Rotating valve out of order

| For product breakdown, please contact customer service
E28|

The water pump breaks down

| Add water to the water tank above the required water line
E33|

Abnormal water pump grating

| For product breakdown, please contact customer servicee
E37| Abnormal current of th electromagnet| For product breakdown, please contact customer service

E38

|

Too many ingredients

| Use the “Speed” function to crush and drain the ingredients from the cavity. After cleaning, the ingredients can be added again for making

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