Yealink MP56 Smart Business Phone User Guide

: June 9, 2024
: Yealink

Table of Contents

Package Contents
Assembling Your Phone
Hardware Component Instructions
Warranty
Safety Instructions
Troubleshooting
Contact Information
About Yealink
Technical Support
Documents / Resources

Smart Business Phone MP56
-Teams/Skype for Business Edition®

Certified for	Certified for
Microsoft Teams	Skype for Business

Quick Start Guide (V1.0)

Teams Edition: Applies to firmware version 122.15.0.11 or later. For the phone with a V1 logo on the label of the machine, it applies to firmware version 122.15.0.48 or later.
Skype for Business Edition: Applies to firmware version 122.9.0.4 or later. For the phone with a V1 logo on the label of the machine, it applies to firmware version 122.9.0.13 or later.

Package Contents

The following items are included in your package. If you find anything missing, contact your system administrator.

Note: We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.

Assembling Your Phone

Attach the stand:
Optional: Attach the wall mount bracket:
Note: The reversible tab has a lip which allows the handset to stay on- hook when the IP phone is mounted vertically. For more information, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
Connect cables:

Hardware Component Instructions

|
---|---
Sl| Item| Sl| Item
---|---|---|---
1| Power LED Indicator| 8| Hold Key
2| Touch Screen| 9| Redial Key
3| Headset Key| 10| Volume Key
4| Mute Key| 11| Keypad
5| Teams Key| 12| Speaker
6| Speakerphone Key| 13| Reversible Tab
7| Transfer Key| 14| USB2.0 Port

Regulatory Notices
Operating Ambient Temperatures

Operating temperature: +14 to 122°F (-10 to 50°C)
Relative humidity: 5% to 90%, noncondensing
Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

DC symbol
****is the DC voltage symbol.

Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury.

General Requirements

Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
During the process of storage, transportation, and operation, please always keep the device dry and clean.
During the process of storage, transportation, and operation, please avoid collision and crash of the device.
Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.

Environmental Requirements

Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
Keep the device dry and free of dusts.
Place the device on a stable and level platform.
Please place no heavy objects on the device in case of damageand deformation caused by the heavy load.
Keep at least 10 cm between the device and the closest object for heat dissipation.
Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.

Operating Requirements

Do not let a child operate the device without guidance.
Do not let a child play with the device or any accessory in case of accidental swallowing.
Please use the accessories provided or authorized by the manufacturer only.
The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
Before plugging or unplugging any cable, make sure that your hands are completely dry.
Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.
Do not insert any object into equipment slots that is not part of the product or auxiliary product.
Before connecting a cable, connect the grounding cable of the device first.
Do not disconnect the grounding cable until you disconnect all other cables.

Cleaning Requirements

Before cleaning the device, stop using it and disconnect it from the power supply.
Use a piece of soft, dry and anti-static cloth to clean the device.
Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.

ENVIRONMENTAL RECYCLING
Never dispose of the device with domestic waste
Ask your Town Council about how to dispose of it in an environmentally friendly way. The cardboarc box, plastic packaging and player components may be recycled in accordance with prevailing recycling regulations in your country.
Always adhere to prevailing regulations
Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed out garbage can that appears on the device means that when it has reached the end of its useful life, it should be taken to a special waste disposal centre and treated separately to general urban waste.

Troubleshooting

The unit cannot supply power to Yealink device.
There is a bad connection with the plug.

Clean the plug with a dry cloth.
Connect it to another wall outlet.

The usage environment is out of operating temperature range.

Use in the operating temperature range.

The cable between the unit and the Yealink device is connected incorrectly.

Connect the cable correctly.

You cannot connect the cable properly.

You may have connected a wrong Yealink device.
Use the correct power supply.

Some dust, etc., may be in the port.

Clean the port.

Contact your dealer or authorized service facility for any further questions.

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China

About Yealink

Yealink is a global leading provider of enterprise communication and collaboration solutions, offering video conferencing service to worldwide enterprises. Focusing on research and development, Yealink also insists on innovation and creation. With the outstanding technical patents of cloud computing, audio, video and image processing technology, Yealink has built up a panoramic collaboration solution of audio and video conferencing by merging its cloud services with a series of endpoints products. As one of the best providers in more than 140 countries and regions including the US, the UK and Australia, Yealink ranks No.1 in the global market share of SIP phones shipments.

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yelink.com) to submit all your technical issues.

https://support.yealink.com/en/portal/home

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Web: www.yealink.com
Copyright©2020 YEALINK(XIAMEN) NETWORK TECHNOLOGY
CO.,LTD.All rights reserved.