BRADFORD WHITE Kwickshot Tankless Water Heater User Manual

: June 8, 2024
: Bradford White

Table of Contents

LIMITED KWICKSHOT TANKLESS WATER HEATER WARRANTY
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BRADFORD WHITE CORPORATION
User Manual

LIMITED KWICKSHOT TANKLESS WATER HEATER WARRANTY

WHAT DOES THIS LIMITED WARRANTY COVER?
This limited warranty covers both the heat exchanger and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It applies to the original consumer purchaser and to any subsequent owner aslong as the heater remains installed at its original place of installation.

WHAT DOES THIS LIMITED WARRANTY NOT COVER?**

This limited warranty does not cover leakage or other malfunctions caused by:
a) Defective installation, specifically, any installation which is made:
i) in violation of applicable state or local plumbing, housing or building codes, or
ii) without a certified American Gas Association, ASME, or comparable pressure relief valve, or
iii) contrary to the written instructions furnished with the unit.
b) Adverse local conditions, specifically sediment or lime precipitate in the heat exchanger; corrosive elements in the atmosphere; or water quality contrary to the written requirements furnished with the unit.
c) Misuse, specifically operations and/or maintenance contrary to the written instructions furnished with the unit, anode removal (if provided), disconnection, alteration or addition of non-approved components or apparatus, operation at settings other than those set forth on the rating plate, or accidental or other exterior damage.
This warranty also does not cover:
a) Production of noise, taste, odors, discoloration or rusty water.
b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs.
c) Costs associated with the replacement and/or repair of the unit, including:
i) any freight, shipping or delivery charges
ii) any removal, installation or re-installation charges
iii) any material, and/or permits required for installation, re-installation or repair
iv) charges to return the defective heater and/or component part to the manufacturer.

WHAT IS THE PERIOD OF COVERAGE?
This limited warranty runs from date of installation (or without proof of installation, from three (3) months after the date of manufacture) for the period specified on the following table.

FIVE YEAR LIMITED HEAT EXCHANGER WARRANTY
A no charge replacement will be provided in the event of a covered failure of the Heat Exchanger.
ONE YEAR LIMITED PARTS WARRANTY
All other parts not referenced above are covered for one year from date of original installation.

WHAT IS THE DURATION OF THE IMPLIED WARRANTY?
ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY IMPOSED ON THE SALE OF THE WATER HEATER UNDER THE LAWS OF THE STATE OF SALE ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL INSTALLATION.

HOW DOES STATE LAW RELATE TO THE WARRANTY?
Some states DO NOT allow:

Limitations on how long an implied warranty lasts.
Limitations on incidental or consequential damages.
Therefore, the above limitations or exclusions maynot apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

**Restrictions are not applicable to implied warranties in California. See “Special State Provisions” on reverse side.

LIMITED KWICKSHOT TANKLESS HEATER (WATER) WARRANTY (CONTINUED)

WHAT WILL WE DO TO CORRECT PROBLEMS?

If a defect occurs within the heat exchanger warranty period, we will:
Provide a replacement unit of our manufacture (or at our option) repair any unit which develops a leak in the heat exchanger within the warranty period. To obtain a replacement, you must forward both the rating plate fromthe defective unit to us and a copy of the original sales receipt. If government regulations require the replacement unit to have features not found in the defective unit, you will be required to pay the difference inprice represented by those government required features If a defect occurs within the parts warranty period, we will:
Provide a replacement part (or at our option repair) any part which fails to function within the parts warranty period. To obtain a replacement, you must forward the defective part to us. If government regulations require thereplacement part to have features not found in the defective part, you will be required to pay the difference in price represented by those government required features.

We do reserve the right to verify any claims of defect by inspection.

WHAT WILL WE NOT DO?
We will not:

Repair or replace any heater or part subject to conditions outlined in “What Does This Limited Warranty Not Cover?”
Reimburse any costs associated with repair and/or replacement.
Replace and/or repair any heater without complete model/serial number.
Replace any heater without prior receipt of actual rating plate from appliance and copy of original sales receipt.

HOW DO YOU GET WARRANTY ASSISTANCE?
Upon discovering a defect or problem, you should:

Contact either the Installer or dealer, or
Contact us– BRADFORD WHITE CORPORATION WARRANTY SUPPORT GROUP 200 LAFAYETTE STREET. MIDDLEVILLE, MI 49333 1-800-531-2111

Please have model number and serial number ready.

WHAT SHOULD YOU DO TO KEEP THE WARRANTY IN EFFECT?
To facilitate warranty assistance, you should:

Follow all instructions enclosed with the product.
Retain all bills of sale or receipts for proof of installation, etc.
Contact your installer, dealer or our Warranty Department as soon as any problem or defect is noticed.
When necessary, allow us, or our chosen representative, to inspect the unit.
For your reference, fill in the Model and Serial Number found on the units Rating Plate:

Model Number____
Serial Number ____
Date of Installation_____
Name of Installer __

SPECIAL STATE PROVISIONS
For heaters installed in California or Oregon, paragraphs 2(c) (i) (iv) of the section “WHAT DOES THIS WARRANTY NOT COVER?” does NOT apply.
All other terms and conditions of this warranty apply as stated.

238-54368-00A (09/21)