BIXOLON SPP-C300 Mobile Printer User Guide

June 8, 2024
BIXOLON

BIXOLON logo

BIXOLON SPP-C300 Mobile Printer

Information

This installation guide contains quick information required for the product installation. Refer to the User’s Manual in the website that comes with the product for detailed installation instructions. The website contains the following information.

  1. Manual: User’s, Bluetooth Connection, BXL/POS Command, Code Pages, Software
  2. Driver: Windows, OPOS, JPOS, CUPS(Linux, Mac)
  3. SDK: UPOS SDK(android, iOS), Windows SDK
  4. Utility: Bixolon Utility (Android, iOS), Unified Mobile Utility

We at BIXOLON Co., Ltd. maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.

  • Charge the battery only after disconnecting the power to your device.
  • Use only genuine products supplied by Bixolon.
    Otherwise, the product may malfunction or there is a risk of personal injury.

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  1. Insert the belt clip screw into the belt clip hole.
  2. Use a coin to tighten the belt clip screw as shown in the image.

Belt Clip Installation

Content Confirmation

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Product Part Names

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Installation and Charging

  1. Insert battery into the printer as pictured.
  2. Connect the hook of the battery cover to the bottom of the printer.
  3. Press the battery cover into place until you hear a “click” sound.

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Since the battery is partially changed at the time of purchase, charge the battery prior to product use.

  1. Press the Open button to open the Media cover.
  2. Insert the Media as shown in the image. (Remove any remaining core of a fully used Media roll.)
  3.  Take care to align the Media correctly.
  4. Pull the Media out as shown in the image and close the Media cover.
  5. Tear off any excess Media in the direction of the side of the printer.

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  1. Turn off the printer power.
  2. ① Open the external interface cap.
  3. Connect USB Type-C cable ② to printer power/cable port.
  4. Charge after connecting USB Type-C cable ③ to your device’s (PDA, PC, etc.) USB port.

Control Panel Usage

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  • Power Button
    This button is used to turn the printer on and off.

  • Media Feed Button
    To feed media manually, press this button.

  • ERROR LED
    If the red LED is blinking, the media cover is open or missing, or the head is overheated. If the red LED continues to blink, it may indicate a more serious problem with the product.
    Call your authorized service center.

  • BATT LED
    If the green LED is lit, the battery is fully charged.
    If the green LED is blinked, the battery is half charged.
    If the red LED is blinked, the battery must be charged or replaced.

  • STATUS LED
    When using Bluetooth, if the green LED and the battery indicator are both on, the printer is connected to Bluetooth.

Self-Test
Run the self-test to check the setting information when you are setting up the printer for the first time or if there is a problem.
If no issue is found with the printer after running the self-test, examine the other devices or peripherals and software. This function is independent of such other devices and software.

Self-Test Instructions

  1. Turn the printer power off and close the printer media cover.
  2. Press and hold the media feed button and power button simultaneously to turn on the printer.
  3. After printing begins, release the two buttons.

Peripherals Connection

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  1. Bluetooth Connection
    • The printer can be connected to devices equipped with Bluetooth communication capacity (PDAs, PCs, etc.).
    • Use the Bluetooth connection function supported by the device to connect to the printer.
    • Refer to the Bluetooth Connection Manual for detailed information on its connection.
    • You can check the bluetooth environment (authentication, encryption, connection mode) via the self-test page.
  2. Interface Cable Connection
  3. ① Open the external interface cap.
  4. Connect USB Type-C Cable ② to printer power/cable port.
  5. Connect USB Type-C cable ③ to your device’s (PDA, PC, etc.) USB port.

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A USB Type-C cable that supports USB 2.0 or a USB Type-C cable supplied (sold separately) by Bixolon can be used as an interface cable.

Product Specifications

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Printer Cleaning

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  1. Turn off the printer and disconnect all cables from the product.

  2. Open the media cover and remove any media inside.

  3. Clean the printhead (A) using the cloth or cotton swab soaked in alcohol for medical.

  4. Using the cloth or cotton swab soaked in alcohol for medical, remove the media dust from the black mark sensor (B).
    (Sensor could be located in the middle or on left or on right)

  5. Do not use the printer for one to two minutes after cleaning until the alcohol for medical has completely evaporated and dried.

  6. Insert the media and close the media cover.

    • The head is very hot while the printer is running.
      When cleaning the head, be careful not to touch the heating part of the head with your hands.

    • The head may be damaged by static electricity, etc.

    • Be careful not to scratch the head.

    • Be sure to turn off the power before you proceed with cleaning

WEEE
This marking shown on the product or its literature, indicates that it should not be disposed of with other household wastes at the end of its working life. To prevent possible harm to the environment or people from uncontrolled waste disposal, please separate this from other Types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

Battery Safety Precautions

  1. If the battery is not charged after the charging time, stop charging and contact the seller.

  2. Store and use the battery where it will not come into contact with liquid (water, salt water etc.).
    There may be a risk of overheating, rupturing or igniting.

  3. Avoid exposing the battery to high temperatures over 50 ℃ and do not store or use it in a place with high temperature and humidity. There may be a risk of overheating, rupturing or igniting. In addition, it may reduce the performance and life of the battery. There is a risk of explosion, especially when the battery is placed by a fire or stored near a heating device (e.g., heater, etc.).

  4. Utilize the USB-Type-C (A to C) cable provided by Bixolon to charge the battery.
    If not, it may result in poor battery performance, shorten battery life or product failure.

  5. Avoid causing any strong impact to the battery or throwing it. The protective device inside the battery may be damaged, which may reduce the battery performance and life, or there may be a risk of overheating, rupturing or igniting.

  6. Do not disassemble or modify the battery. The battery contains safety and protection devices to prevent danger. It may reduce battery performance and life due to damage, or there may be a risk of overheating, rupturing or igniting.

Safety Precautions

WARNING & CAUTION
It describes death, physical injuries, serious financial losses, and damage to data etc. that can be caused to the user.

  • Do not connect multiple products to one single power outlet. Do not connect the product to a loose power outlet.
    Use only power outlets that meet the standard. Connect the power cord only to a grounded power outlet. Noncompliance may cause electric shock or fire.

  • Use only authentic products from BIXOLON.
    The company will not provide post-sale support for damage or other quality issues that any fake (refurbished) products may incur.

  • Do not bend or strain the power cord excessively.
    Push the power cord all the way into the power outlet lest it remain loose. Make sure to hold the cord tight when separating it from the power outlet. Do not remove the power cord while the product is in use. Noncompliance may cause electric shock or fire.

  • Keep small accessories or other packaging materials away from young children. Beware: children may swallow them.
    Mishandling the product may incur injuries. If a child has swallowed any such thing, see a doctor at once

  • Do not touch the power cord with wet hands when pulling it from a power outlet.
    If the power plug or outlet is smeared with extraneous matter, wipe it with a dry cloth.
    Noncompliance may cause electric shock or fire.

  • Do not allow the product to be damaged by heavy objects.
    Noncompliance may cause electric shock or fire.

  • If the product emits a strange sound, burning smell, or smoke, turn off the power immediately and unplug the power cord. If the product is dropped or its exterior is damaged, turn off the power immediately and unplug the power cord. Do not subject the product to shock. It may start a fire. It may damage the product.

  • Install the product in a well-ventilated place by keeping it a certain distance from the wall. The product installed in certain places such as where a lot of fine dust is generated, where the temperature is too high or too low, where there is a lot of moisture or water, and at airports or stations that are used continuously for a long time may suffer serious quality problems due to the influence of the surrounding environment. An increase in internal temperature may start a fire. Be sure to contact the place of purchase before installing the product

  • Install the product in a fixed place preventing it from tipping over. When moving the product, turn off the power and disconnect all cables connected to the product, including the power
    cord. It may damage the product.

  • Never disassemble, repair, or modify the product at your own discretion. When repair is necessary, contact the place of purchase.

  • Do not let any foreign substances enter the product. Do not place heavy objects, liquids, or metals on the product. It may start a fire.
    It may damage the product.

  • If there is a problem with the product, please contact the place of purchase. In addition, Bixolon website (http://www.bixolon.com) provides product repair.

BIXOLON Co., Ltd.

  • Website http://www.bixolon.com

  • Korea Headquarters
    (Add.) 6th IDIS TOWER, 344, Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 13493
    (Tel.) +82-31-218-5500

  • U.S. Office
    (Add.) BIXOLON America Inc. 13705 Cimarron Ave Gardena, CA 90249
    (Tel.) +1-858 764 4580

  • Europe Office
    (Add.) BIXOLON Europe GmbH, Tiefenbroicher Weg 35 40472 Düsseldorf
    (Tel.) +49 (0)211 68 78 54 0
    © BIXOLON Co., Ltd. All rights reserved.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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