GLACIER BAY VWD366BLP-HDC High-Efficiency Water Dispenser User Guide

GLACIER BAY VWD366BLP-HDC High-Efficiency Water Dispenser

Questions, problems, missing parts? Before returning to the store, call Glacier Bay Customer Service
8 a.m. – 7 p.m., EST, Monday-Friday, 9 a.m. – 6 p.m., EST, Saturday
1-855-HD-GLACIER
(1-855-434-5224)
HOMEDEPOT.COM/GLACIERBAY

THANK YOU
We appreciate the trust and confidence you have placed in Glacier Bay through the purchase of this water dispenser. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs. Thank you for choosing Glacier Bay!

Safety Information

READ AND SAVE THESE INSTRUCTIONS.

1. Never turn the dispenser upside down or tilt more than 45 degrees. If the unit has been resting on its’ side for a long period of time, place the water dispenser in the upright position for approximately 12 hours before turning it on
2. This dispenser is for use with 3 or 5 gallon (11 or 19 liter) water bottles.
3. Never use this dispenser with water that is unsafe to drink or is from an unknown source.
4. Never use any other liquid in the dispenser other than known and microbiologically safe bottled water.
5. This water dispenser is equipped with a grounded power cord plug for your safety.
6. Keep your water dispenser in a dry place away from direct sunlight.
7. Leave a minimum of 2 in. (5 cm) around the back and sides of the dispenser for proper ventilation.
8. Always install your water dispenser on a level floor. Wait 3 minutes before restarting the dispenser after shutting it down.
9. Always disconnect the power cord before attempting to clean, move or service the dispenser.
10. Regular cleaning of your water dispenser is required for your warranty. Please follow the cleaning instructions outlined in this manual and clean the dispenser every 4 months.

WARNING : Never put anything flammable close to the dispenser.
WARNING : This water dispenser is designed for INDOOR applications only.
WARNING : Do not damage the refrigeration cooling system.
CAUTION : Never allow children to dispense hot water without proper and direct supervision.
NOTICE : Refrigerants must be handled and disposed of by qualified service personnel only. Before discarding this water dispenser to landfill, contact local authorities for advice on proper disposal methods for refrigerants.

GROUNDING PRECAUTIONS

• WARNING : Improper use of the grounding plug can result in a risk of electric shock causing serious injury or death.
• WARNING : This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current
• WARNING: This appliance is equipped with a power cord having a grounding wire with a grounding plug and must be connected to a properly grounded polarized outlet.
• Consult a qualified electrician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If the wall outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
• WARNING : Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician install an electrical outlet near the appliance.
• WARNING : Do not, under any circumstances, cut or remove the third (ground) prong from the power cord plug.
• WARNING : Do not use an adapter plug with this appliance.

Warranty

The supplier warrants your water dispenser to be free from manufacturing defects in workmanship or material under normal operating conditions for one (1) year from the original date of purchase. This warranty applies only in the country in which it is sold and is available to the original purchaser only. This warranty is non-transferable. This warranty and the CSA International listing for this water dispenser are void if the water dispenser is altered, modified, or combined with any other machine or device. Alteration of this water dispenser may cause serious flooding and/or hazardous electrical shock or fire.

The provisions of this warranty shall not apply to:

• Water bottles
• Service trips to your home to teach you how to use the product
• Improper installation, delivery, or maintenance (Failure to maintain the product according to the instructions outlined in the product manual will automatically void the warranty.)
• Failure of the product due to abuse, misuse, alteration, commercial use, or any use for which the product was not intended Products that are used outside a residential or office environment
• Replacement of house fuses or resetting of circuit breakers
• Use of this product where water is microbiologically unsafe or of unknown quality
• Damage to the product if used to dispense anything other than water
• Damage to the product caused by accident, fire, floods, or acts of God
• Any service to the product by unauthorized personnel
• Incidental or consequential damage caused by possible defects with this appliance, its installation or repair

This warranty shall be fulfilled at an authorized repair facility. All warranty repairs must be pre-authorized by the supplier. The supplier will, at its option, repair or replace free of charge any defective part, where the purchaser has notified their retailer within the warranty period. The obligation of the supplier under this warranty is expressly limited to such repairs or replacement. This warranty does not cover the freight costs to and from the authorized repair facility.
Except as set forth herein or required by law, the manufacturer makes no other warranty, guarantee, or agreement, express, implied, or statutory, including any implied warranty of merchantability or fitness for a particular purpose. The manufacturer does not assume or authorize any person to assume any obligations of liability in connection with this water dispenser. In no event will the manufacturer be liable for indirect, special, or consequential damages (including, without limitation, economic loss) or for any delay in the performance of this agreement due to causes beyond its control.
Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from province to province.
If you require service, please first see the “Troubleshooting” section of this manual. Keep this manual and your sales slip together for future reference. You must provide proof of purchase for in-warranty service. Write down the complete model number and serial number of your water dispenser to better help you obtain assistance or service if you ever need it. You can find this information on the back of the water dispenser.

Pre-Installation

SPECIFICATIONS

PRODUCT DESCRIPTION

INITIAL CLEANING

INSTALLING/REPLACING A WATER BOTTLE

IMPORTANT : Always wash your hands before installing a water bottle. Wipe the neck of the bottle with a clean cloth and do not touch any portion of the dispenser that comes in contact with water.

1. Ensure the dispenser is unplugged.
2. Remove the protective cap from the end of the water bottle, unless the bottle has a puncturable cap or sticker.
3. Lift and turn the bottle upside down, placing it securely on the bottle support collar (A), and allow the dispenser to fill.
4. Press and hold both dispenser buttons (C and D) until water flows from the dispenser. Drain about 4 cups (1 L) of water before initial use. This does not need to be repeated with replacement bottles.
5. Plug in the water dispenser.
6. Ready-to-dispense indicator lights (J) will come on when water reaches optimum temperature and is ready for use. In order to get steaming hot water, the hot water heating switch (K) needs to be activated (see “Dispensing Hot Water”).

ANTI-LEAK BOTTLE SUPPORT COLLAR

The bottle support collar (A) on your water dispenser is engineered with a special anti-leak-proof system to prevent accidental loss of water, (flooding) as a result of inadvertently installing a defective water bottle. Not all water bottles are created equal. Almost all 3 and 5 gallon (11 & 19 L) water bottles are recycled and handled extensively during cleaning, filling, and shipping. As a result, they are very prone to developing hairline fractures and pinhole leaks that are not always obvious to the end user until the time of installation.

IMPORTANT: Never knowingly install a defective water bottle on a water dispenser. Return immediately for replacement.

Use these steps to determine whether your water bottle or dispenser is the source of any leaking:

• Unplug the dispenser and remove the water bottle.
• Remove the bottle support collar (A) and check the water level inside the reservoir. It should be roughly three quarters full.
• Add or drain a few glasses of water to achieve the required fill level.
• Closely monitor the water level inside the reservoir (1-2 hours). If the water level drops, immediately drain the remaining water from the unit and call customer service at 1-855-HD-GLACIER (1-855-434-5224). If the water level remains constant, it is the water bottle and not the dispenser that is leaking. Please contact your water supplier for a replacement bottle.

Operation

Dispensing cold water

1. Place a glass under the cold water spigot.
2. Press the cold water button (D).

Dispensing hot water

• When dispensing water for the first time from a new bottle, press the hot water heating switch (K) on the back of the dispenser. In approximately 14 minutes, the red light will remain constantly “on.” This indicates that hot water is ready for dispensing. When the red light switches “off” the hot water heating system is operational.
• To dispense hot water, place a cup under the hot water spigot. Then push the red child safety button (B) in followed by the hot water button (C).
• To prevent hot water from being dispensed accidentally and possibly harming a child, the hot water dispensing button can only be operated when the child resistant safety lock (B) is pressed.
• Upon releasing the hot water button (C), the child safety lock (B) automatically returns to the locked position.

DANGER : The hot water is heated to approximately 194°F / 90°C. Temperatures above 125°F / 52°C can cause severe burns from scalding. DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING BUTTON WITHOUT PROPER AND DIRECT SUPERVISION

Adjusting the cold water temperature

NOTE : If the dispenser is not dispensing water, there could be a possible ice build-up due to the thermostat being set too cold. If this happens, unplug the dispenser overnight and then reset. Set the thermostat to , slowly increase based on your use and need for cold water

By turning the adjustable cold water thermostat (F) at the back of the unit, (using a fathead screwdriver) the temperature can be adjusted. Turn the dial clockwise between “ ” (cool) and “ ” (colder) levels until the desired temperature is reached

NOTICE: ENERGY STAR FACTORY DEFAULT

• SETTING : This model Water Dispenser left the factory with the cold water temperature control factory “default setting” positioned for “Energy Star” compliance (identified above). This setting will deliver cold water temperatures between 4°C ~ 10°C (39°F ~ 50°F) The cold water temperature can be adjusted, (using a fat screwdriver) by rotating the adjustment screw clockwise or anticlockwise between “ ” (cool) and “ ” (colder) until the desired temperature is reached.
• NOTE : Any change/adjustment to the cold water temperature control may affect Energy Star efficiency.

Care and Cleaning

WARNING : Unplug the dispenser before performing any of the following cleaning procedures

CLEANING THE OUTSIDE OF THE DISPENSER

Wipe the outside of the dispenser with a mild soap and water mixture. Never use harsh chemicals or abrasive cleaners. Rinse thoroughly with clean water and then dry surfaces.

CLEANING THE DRIP TRAY

To remove, lift the drip tray (E) up. Drain and clean. The drip tray should be emptied and cleaned regularly to avoid spotting and any mineral deposits. Clean with a water dispenser cleaning solution (not included) or a mild soap and water mixture. For tough deposits, add vinegar and let it soak until the deposits come loose. Then wash, rinse, and dry thoroughly. Never clean the drip tray (E) in the dishwasher. The tray is not dishwasher safe.

CLEANING THE CONDENSER

Vacuum or sweep away the dust from the condenser coils at the back of the dispenser. For best results, you can purchase a brush designed specifically for this purpose from your local appliance store. This will improve cooling and efficiency.

DRAINING THE RESERVOIRS

Drain the reservoirs before and after cleaning, when going on long vacations or if not using the dispenser for long periods of time.

• Remove the water bottle.
• Place cups at both spigots and dispense water from both spigots until water no longer comes out.
• Place a bucket beneath the drain valve on the back of the dispenser.
• Open the drain valve (G) and let the water flow into the bucket

Frequently Asked Questions

• Q: WHY DO I GET A PLASTIC TASTE FROM MY DISPENSER?
  • As with most new appliances such as coffee makers and kettles, there is often a plastic taste upon initial start-up of the unit. To remove this taste, simply follow the cleaning instructions outlined in the Initial Cleaning section.
• Q: WHAT IS THE SPIKE THAT GOES INTO THE BOTTLE?
  • Glacier Bay® water dispensers feature a “piercing valve” as part of the bottle support collar, providing added convenience for water bottle installation. Depending on the water bottle supplier, some water bottles incorporate a self-piercing membrane or plug in the bottle cap for this specific purpose (ask your water bottle supplier if your water bottle incorporates this feature). If your water bottle does not incorporate this feature, the entire bottle cap must then be removed to eliminate possible damage to the piercing valve.

Troubleshooting

| Problem| Possible Cause| | | Solution
---|---|---|---|---|---
The dispenser is leaking.| The drain cap and silicone seal are not secure.| Ensure the seal is secure in the drain plug and tighten the drain cap.
Water was poured directly into the bottle support collar and overlowed.| Push down on the dispenser buttons to lower the water level.
The water is either not hot or not cold enough.| All the water in the tank has been used.| Replace with a full bottle and wait 30

minutes for water to cool and 15 minutes for water to heat.

The unit is unplugged.| Plug the unit into an outlet.
The hot water power switch is not activated.| Activate hot water “on/off” switch.
The circuit breaker in your home is tripped or the fuse has blown.| Reset the breaker or replace the fuse.
The hot water hi-limit thermostat has tripped off.| Allow the temperature of the hot water to cool for approximately 30 minutes. Hi-Limit

switch will reset automatically.

The thermostat needs to be adjusted to a colder temperature.| Adjust the thermostat between “ ” (cool) and “” (colder) levels to achieve desired temperature.
The dispenser is not dispensing water.| The water bottle is empty.| Replace with a full water bottle.
Mineral deposits are clogging the tank.| See “Cleaning the Reservoir”.
There is a possible air pocket.| Push down on the dispenser buttons to prime the unit.
There is possible ice build-up due to the thermostat set too cold.| Unplug overnight, then reset. Set the thermostat to “ ”, slowly increasing based on your use and need for cold water.
The dispenser is noisy.| The bottle is making a gurgling noise as it

fills the tank.

| This is normal.
The water dispenser is uneven.| Make sure the dispenser is on an even surface that can support its full weight.

Questions, problems, missing parts? Before returning to the store, call Glacier Bay Customer Service
8 a.m. – 7 p.m., EST, Monday-Friday, 9 a.m. – 6 p.m., EST, Saturday
1-855-HD-GLACIER
(1-855-434-5224)
HOMEDEPOT.COM/GLACIERBAY
Retain this manual for future use.

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