SAMSUNG QB43B 43 Inch 4K UHD Standalone Smart Signage User Guide
- June 4, 2024
- Samsung
Table of Contents
QB43B 43 Inch 4K UHD Standalone Smart Signage
User Guide
QB43B QB50B QB55B QB65B QB75B QB55B-N QB65B-N QB75B-N
- Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
- The color and appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details.
http://www.samsung.com/displaysolutions
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator,Inc. in the United States and other countries.
Checking the Components
Contact the vendor where you purchased the product if any components are
missing.
Components may differ in different locations.
- Quick Setup Guide
- Regulatory guide
- Batteries (AAA x 2) (Not available in some locations)
- RS232C adapter
- Warranty card (Not available in some locations)
- Power cord
- Remote Control
- HOLDER-CABLE (Supported models: QB65B, QB65B-N, QB75B, QB75B-N)
Ports
- Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work. 2. Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work. 3. Outputs sound to an audio device via an audio cable. 4. Connects to a source device using an HDMI cable or HDMI-DVI cable. 5. Connects to MDC and the Internet using a LAN cable. (10/100 Mbps) 6. Connects to MDC using an RS232C adapter. 7. Connects to an external IR cable that receives signals from the remote control.
Connecting and Using a Source Device
Connecting to a PC
Connecting to a Video Device
Connecting to an Audio System
Connecting HDMI to Sound system and Video device
Connecting the LAN Cable
Use Cat7(STP Type) cable for the connection. (10/100 Mbps) Shielded Twist Pair
Connecting to MDC
For details on how to use the MDC
program, refer to Help after installing the program.
The MDC program is available on the website.
http://www.samsung.com/displaysolutions
Parts
- Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
2. Power indicator
3. Power button
Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is connected
correctly with a cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly.
In this case, connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.| This message is displayed when a signal from
the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
Specifications
| Model Name | QB43B | QB5OB | QB55B / QB55B-N |
|---|---|---|---|
| Panel | Size | 43 CLASS | |
| (42.5 inches /1079 cm) | 50 CLASS | ||
| (49.5 inches /125.7 cm) | 55 CLASS |
(54.6 inches /138.7 cm)
Display area| 941.184 mm (H) x
529.416 mm (V)| 1095.84 mm (H) x 616.41
mm (V)| 1209.6 mm (H) x
680.4 mm (V)
Model Name| QB65B / QB65B-N| QB75B / QB75B-N
Panel| Size| 65 CLASS (64.5 inches /1639 cm)| 75 CLASS (74.5 inches /189.3 cm)
Display area| 1428.48 mm (H) x 803.52 mm (V)| 1650.24 mm (H) x 928.26 mm (V)
Power Supply| AC100-240V– 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary
in
different countries.
Environmental
considerations| Operating| Temperature: 32 °F —104 °F (0 °C — 40 °C)
Humidity:10% — 80%, non-condensing
Storage| Temperature: -4 °F —113 °F (-20 °C — 45 °C)
Humidity: 5% — 95%, non-condensing
Wall Mount Kit Specifications
1 Model
Name| 2 VESA screw
*hole specs (A B) in millimeters| 3 C| 4 Standard
Screw| 5 Quantity**| 
---|---|---|---|---|---
QB43B| 200 x 200| 31-32 mm
3.1-3.2 cm| M8| 4
QB5OB| 29-30 mm
2.9-3.0 cm
QB55B
QB55B-N
QB65B
QB65B-N
| 400 x 400| 30-31 mm
QB75B
QB75B-N
Contact SAMSUNG WORLDWIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Center |
|---|---|
| U.S.A | 1-800-SAMSUNG (726-7864) |
| CANADA | 1-800-SAMSUNG (726-7864) |
| ARGENTINA | 0800-555-SAMS (7267) |
| BOLIVIA | 800107260 |
| BRAZIL | 0800 555 0000 (Demais cidades e regioes) 4004-0000 (Capitais e grandes |
centros)
CHILE| 800726786
COLOMBIA| Bogota en el 60012 72
Sin costo en todo el pais 01 8000 112 112 Y desde to celular #726
COSTA RICA| 00-800-1-SAMSUNG (726-7864)
DOMINICAN REPUBLIC| 1-800-751-2676
ECUADOR| 1-800-SAMSUN (72-6786)
EL SALVADOR| 8000-SAMSUNG (726-7864)
GUATEMALA| 1-800-299-0033
HONDURAS| 800-2791-9111
JAMAICA| 1-800-SAMSUNG (726-7864)
MEXICO| 800-SAMSUNG
NICARAGUA| 001-800-5077267
PANAMA| 800-0101
PARAGUAY| 0800-11-SAMS (7267)
PERU| 080077708 Desde telefonos fijos, poblicos o celulares
PUERTO RICO| 1-800-682-3180
TRINIDAD & TOBAGO| 1-800-SAMSUNG (726-7864)
URUGUAY| 0800-SAMS (7267)
VENEZUELA| 0-800-100-5303